Frame Med Center
Located in Houston, Texas
Address: 8642 Oakland Rd, San Antonio, TX 78240, United States
Phone: +1 210-864-5142
Rating: 4.5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Property management company
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-27 - Rating: 5)
Alberto and Adrian always do such a wonderful work with an amazing attitude. Maintenance is always done within an exceptional time frame. Thank you so much Alberto and Adrian! 😊🙌🏽 Your hard work does not go unnoticed. -
Review 2 (2024-10-11 - Rating: 5)
The Maintenance Team at Frame Med Center is absolutely awesome. Adrian and Alberto were called out to connect all of the Ethernet ports in my new home because the wiring in the walls stopped short of actually being connected to the ports. They spent nearly two hours on 5 ports, meticulously connecting the individual wires to the proper spots, testing the connections with me, and making sure that I was completely satisfied with the results. They did great work doing something that is not a part of their regular job description, and I could not be happier. -
Review 3 (2024-12-02 - Rating: 5)
Have had an extremely pleasant experience here at Frame Med Center! Adrian and Alberto, the Maintenance team are extremely responsive and courteous! They are patient with me while I put up my pet. Always follow service requests instructions. Overall great team, great experience and Ive really enjoyed my stay here! -
Review 4 (2024-03-27 - Rating: 4)
My son lives theyve had some plumbing issues in the backyard, and after several months of living, there finally are getting it taken care of. I must say theyre Clubhouse. Its very nice and roomy. My granddaughter was able to enjoy her first birthday there. -
Review 5 (2024-10-09 - Rating: 5)
We are loving frame! The amenities are always pristine and the community is great! Adrian and Alberto, the maintenance team, always come promptly after a service request and fix everything effectively and efficiently. We are very thankful for them! -
Review 6 (2025-02-27 - Rating: 5)
The staff has been amazing! The property changed Management Companies and the staff in the office have been really helpful with all our questions during their transition. Adrian and Alberto are amazing and always get our work orders done the same day! We hope that with the management change there will be a lot of positive changes to come. -
Review 7 (2024-10-23 - Rating: 5)
The battery died on our deadbolt. Normally wouldn’t be an issue but my daughter and my wife had our two assigned clickers 🤦🏻♂️ and we’re no where near the house. The office sent Adrian to my residence within minutes.Thanks to the entire Frame staff for such a quick response!!! -
Review 8 (2024-09-04 - Rating: 5)
The maintenance team is amazing!Alberto has been helping us since day one and today Adrian also helped a lot. They are very patient and detail oriented. Most importantly they take your concerns very seriously, respect your wishes and respond to the portal request in a timely manner. -
Review 9 (2024-09-02 - Rating: 5)
I had the pleasure of working with Dori, and I must say she exceeded all expectations! Her professionalism, attention to detail, and dedication to ensuring my clients were well taken care of made the entire process seamless. Dori’s communication was always timely, and she went above and beyond to address any concerns. My clients were extremely satisfied with the experience. Highly recommend working with Dori. -
Review 10 (2024-04-06 - Rating: 5)
Just did a tour and fell in love with the unit that had a river rock backyard, the property is clean and beautiful. The staff had all the information I needed and professionalism that exceeded my expectations. Now just waiting for my application to be approved. -
Review 11 (2024-05-24 - Rating: 5)
I am a real estate agent and I have personally went on tours with several of my clients who wanted a rental home. The Frame is one of my go to properties for rental homes. My clients and I have had wonderful experiences. They have commented on my survey about the staffs knowledge and good service as well as quick turn arounds with maintenance. They have mentioned the manager, Lydia, and how she gets things done and is quite professional.The homes have lovely features and are spacious with garages and various sized yards. The staff is very service oriented and it is obvious that Lydia sets a great example for her staff in delivering excellence in service. Most recently, I called on a Saturday and I was surprised that she was there and answering phone calls. I was able to talk with her and pass on some of the positive news I was getting, so I decided to put it in writing.Keep up the good work! -
Review 12 (2024-06-11 - Rating: 5)
Overall, we have had a great experience at the Frame particularly with maintenance. Adrian, the maintenance supervisor, is always attentive and makes sure to hear our concerns. Recently, our AC was not working, we called emergency maintenance, and Adrian was able to coordinate getting the AC fixed in no time despite it being a weekend and a holiday! -
Review 13 (2024-02-07 - Rating: 5)
We had an amazing experience with visiting Frame. Erica is the most amazing leasing agent we’ve had ever worked with, answered all our questions, very professional, and very knowledgeable about the Community; with her knowledge and her professionalism, we without a doubt, went forward with the application and moved in. We are super excited and love our home. If you’re looking for a townhome, this is it! We love all the amenities it offers especially the 24 hour gym. We can’t wait for the summer to enjoy that pool! -
Review 14 (2024-03-14 - Rating: 5)
My wife and I spent a full week looking at leasing opportunities all over San Antonio, visiting around 30 properties. Frame Med Center was our top choice and we are happy to be residents here. Beautiful buildings and amenities, spacious floor plan, new construction, and 15 minutes from downtown checked off all our boxes.And Ericas presence on the staff sealed the deal. She is intelligent, diligent, and highly competent. She has always responded quickly and professionally whenever we need anything. -
Review 15 (2024-07-02 - Rating: 5)
Excellent service from Lydia and Felicia! The team at Frame has been quick to discuss and follow-up on my questions at move- in and walk through. I’m so pleased with their level of customer service. Thanks for making the move a bit less stressful! -
Review 16 (2025-02-27 - Rating: 5)
Any problem I have is addressed either the same day or the next day. Never later than that. Adrian is thorough, professional, courteous personable, honest, and truly cares about his work. He always says hello & waves when he sees you around the complex. He brightens my day, and an asset to Frame. -
Review 17 (2024-11-06 - Rating: 5)
Adrian and Alberto are amazing! They are so quick to respond and do a great job keeping everything in our home working perfectly! Thanks, guys!!! -
Review 18 (2024-03-18 - Rating: 5)
We are moving to San Antonio from abroad and have been looking for a rental that checks all our boxes. We found frame med centre via social media, and immediately contacted them. We had a response within a couple hours, as well as an email from Erica.She met with my husband while he was visiting to show him the property, went above and beyond to help us with the process and signing. Erica, you have made this move so much easier for us. Your friendliness and prompt responses to my million questions is so appreciated. -
Review 19 (2024-06-27 - Rating: 5)
We have loved living at Frame! Erica and Sasha are amazing and very quick to address any concerns. We love how close it is to the Med Center, and the amenity center is super nice! Definitely would recommend living here, especially if you work or go to school near the Med Center. Lydia is incredible and was such a great help in renewing our contract. Every time we submit a request to maintenance, theyve been there in less than 24 hours to address the problem. Best place to live near the Med Center. -
Review 20 (2024-06-20 - Rating: 5)
This review about Maintenance and Housekeeping Team at Frame,We have been in this community for last 8months, during this time all our complaints were handled in less than 24hrs or most on same day, Many times they do help with any questions or even fixing few things which we didnt reported. Till now in last 8 months i could never find an opportunity find reason to fault in their response time or work ethics. So hats-of maintenance team Mr Adrian and Alberto -
Review 21 (2024-08-28 - Rating: 5)
My floor in my bathroom was lifting and my fridge water did not work, Adrian was here immediately and fixed both issues within an hour. Very grateful for the amazing service and friendly face! -
Review 22 (2023-10-09 - Rating: 5)
Living at Frame has been an all-around great experience and one I would highly recommend. The neighborhood offers exactly what we were looking for: the privacy of a home, complete with a yard and garage, combined with the maintenance-free lifestyle and amenities afforded by renting. The homes are all brand new and very pretty inside and out. The grounds, amenities and homes are all well maintained, and every service request has been addressed in a timely and professional manner. The staff- Erica, Sasha and Josiah- greet all the residents with a smile and are always extremely pleasant. I honestly cannot think of a thing I would change. We look forward to being here for many years to come. -
Review 23 (2023-09-29 - Rating: 5)
This was the most seamless, professional leasing experience I have ever had. Sasha and Erica promptly answered all my emails and phone calls. I even called once without leaving a voicemail and Erica called me back to make sure I received assistance. They really go above and beyond.The community is quiet and safe. I came by in the evening before I moved in looking for a package that got delivered early, and security was kind and professional. Another bonus–there is easy access to the medical center walking trail. I have been impressed every step of the way. -
Review 24 (2024-06-18 - Rating: 5)
Adrian literally is amazing!!!For my maintenance issues he’s prompt to come resolve them. Due to the hard water in SA, I got a filter for my sink and he came to install it asapThanks Adrian -
Review 25 (2023-09-11 - Rating: 5)
The homes are beautiful. The office staff is professional, friendly and very prompt. During every step in our rental process all questions were answered and explained. The amenities are excellent, especially when you walk in on a day when it’s over 100 degrees and you’re immediately greeted with refreshments!I personally prefer renting for the amenities and maintenance service. Everywhere we looked at this complex; and it is new, the property is well maintained. Clean and welcoming. If you look into renting this is the experience you want. -
Review 26 (2024-07-02 - Rating: 5)
Adrian was very helpful in finding a solution to my concern of water in backyard. He is polite and follows up in a timely manner. Thank you Adrian for all that you do at Frame Med Center!! -
Review 27 (2024-09-04 - Rating: 5)
Adrian and Alberto always comes and fix things really quickly. And give me a break down of what caused it. Always appreciate their help and quick response -
Review 28 (2024-04-30 - Rating: 5)
Working with Anthony and Lydia to find and rent a unit at Frame was an outstanding experience. Anthony took us on a tour showing us all of the amenities and was a great host.Their help and assistance along with the facilities at Frame sold us right away. -
Review 29 (2023-10-10 - Rating: 5)
Though unforseen personal circumstances required me to move to another state, and I did not schedule a tour, I was quite impressed with the phone conversations I had with the staff. Erica was especially helpful and personable; she answered all my questions and made me feel welcome. If I ever come back to the area again I will certainly consider this community among my first choices. -
Review 30 (2024-07-03 - Rating: 5)
Adrian was a great help! He was quick in assessing my AC/Bath/Power Outlet issue. He was very respectful and generous. -
Review 31 (2024-04-16 - Rating: 5)
Anthony was exceptional in providing an amazing tour of the property and addressing all of our questions/concerns. He went above and beyond making us feel welcome and ready to apply to this amazing property! -
Review 32 (2024-06-26 - Rating: 5)
She was very knowledgeable and answered all questions regarding the different square footage and pricing in each unit. Felisha was very pleasant, great attitude!! Thank you, Felisha -
Review 33 (2024-02-07 - Rating: 5)
Since we have been living here we’ve had nothing but great experiences love our 24hr gym access and the community but also great services from Erica! She’s very professional and always gives her best effort! -
Review 34 (2023-09-20 - Rating: 5)
I’m very happy with this community. My home is beautiful and spacious. My family enjoys the amenities and the location. Sasha and Erika provide great customer service and are always following up on matters. -
Review 35 (2024-07-23 - Rating: 5)
Always excellent maintenance services by the team, especially by Adrian. Prompt services and always cleans after each work is completed. Thank you! -
Review 36 (2024-04-30 - Rating: 5)
Have been here for over 6 months. Beautiful homes and facilities, plus a nice private yard. Would definitely recommend to friends and family if looking for a rental place that isn’t an apartment. -
Review 37 (2024-04-27 - Rating: 5)
I met with Anthony for a tour of the property and he was extremely knowledgeable of the property amenities, and offers. The atmosphere and property management alone are great reasons why I may rent here in the near future. -
Review 38 (2024-10-01 - Rating: 5)
Adrian and Alberto were amazing with maintenance service today! -
Review 39 (2024-06-10 - Rating: 5)
Adrian, the gentleman from maintenance, was here the very next day when we submitted an urgent ticket about a water leak. Was in and out and very polite! -
Review 40 (2024-04-26 - Rating: 5)
Very nice. Green. Nice neighborhood. -
Review 41 (2023-10-09 - Rating: 5)
If you are looking for a place to call home ask for Erica to help you with all your leasing needs. She will take great care of you and is sure to make this your best experience yet! -
Review 42 (2024-06-28 - Rating: 5)
The maintanence staff, especially Adrian, is wonderful. Whenever I have a problem they are quick to respond and get the issue resolved! Thanks team! -
Review 43 (2024-06-05 - Rating: 5)
Maintenance was very professional and got the job done great timing ! I appreciate it so much ! -
Review 44 (2024-02-29 - Rating: 5)
All of the families I have helped move here absolutely LOVE the property. Staff is AMAZING, especially Erica 😊 -
Review 45 (2024-06-26 - Rating: 5)
Great maintenance service and maintenance employees, the maintenance service was provided faster less than 2 days! Thank you -
Review 46 (2024-06-05 - Rating: 5)
Adrian and his team handled the situation very quick and are working on it and got it done. Thank you -
Review 47 (2024-07-06 - Rating: 5)
Maintenance staff are always very helpful and quick to fix problems with our home. -
Review 48 (2023-10-08 - Rating: 5)
We just moved into the Frame and I gotta say, Erica & Sasha are A++Im happy to know they are here to help us with whatever we may need! -
Review 49 (2024-03-14 - Rating: 5)
Staff members are amazing and very helpful here at Frame Med Center. They go the extra mile to help out as much as possible. 😊 -
Review 50 (2024-10-11 - Rating: 5)
Maintenance team is extremely responsive and helpful -
Review 51 (2024-11-02 - Rating: 4)
Very nice place. Pricy though -
Review 52 (2023-10-10 - Rating: 5)
The service was absolutely amazing! Thanks for all the help Erica Jorquera! -
Review 53 (2024-10-19 - Rating: 5)
Alberto did good! -
Review 54 (2023-03-02 - Rating: 5)
Epic place to live with legendary staff. Always helpful and as prompt as possible. -
Review 55 (2023-03-02 - Rating: 5)
Wonderful property & staff. Can’t wait to move in to our new home! -
Review 56 (2023-10-05 - Rating: 5)
Staff is incredibly friendly, welcoming and accommodating! -
Review 57 (2024-07-20 - Rating: 5)
Very good -
Review 58 (2023-02-03 - Rating: 5)
Luxury living for sure! Helpful staff & beautiful apartment -
Review 59 (2024-06-11 - Rating: 5)
Great Service -
Review 60 (2024-06-26 - Rating: 5)
Excellent. -
Review 61 (2025-03-03 - Rating: 5)
Adrian n Roberto were very courteous, professional and polite. -
Review 62 (2025-03-03 - Rating: 5)
Adrián and Alberto were quick to respond to maintenance request and extremely helpful