Flat Fee Landlord

Photo of Flat Fee Landlord

Located in Houston, Texas

Address: 13155 Noel Rd Suite 906, Dallas, TX 75240, United States

Phone: +1 469-444-2817

Rating: 4.4

Categories

  • Property management company

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-20 - Rating: 5)

    We have had the pleasure of working with FlatFee Landlord on various maintenance projects, and I must say, their professionalism and attention to detail are top-notch.Sergio Maldonado, in particular, has been an absolute delight to work with. His clear communication, prompt responses, and organization skills make the entire process seamless.The companys commitment to ensuring properties are well-maintained and secure is evident in every aspect of their work. We appreciate the opportunity to collaborate with such a reputable and reliable partner.I highly recommend FlatFee Landlord to anyone seeking reliable property management services.

  • Review 2 (2024-11-05 - Rating: 5)

    We recently moved into our new home, and the experience with our landlord, Sergio at Flat Fee Landlord, has been exceptional.From the very beginning, Sergio was incredibly helpful, guiding us through each step of the application and payment process. He provided us with all the information we needed, even offering an online orientation for our new tenant portal, which made everything so much easier.During the move-in process, he continued to be supportive and insightful, ensuring that we had everything we needed, including a smooth handover of the keys.Sergio’s dedication and assistance made our move seamless and stress-free. We highly recommend him as a landlord!

  • Review 3 (2024-11-23 - Rating: 5)

    Sergio Maldonado is an amazing property manager. He’s a great communicator and he is prompt with getting issues resolved. If it’s something that out of his control, he is very transparent and he will let you know. I absolutely love working with him.Thanks Mr. Maldonado!

  • Review 4 (2024-11-23 - Rating: 5)

    We were having trouble with the heating unit in the house and Sergio Maldonado got on it right away. He even text me at 9pm to make sure the work was done to my satisfaction. He went above and beyond after hours which showed me the caliber of his commitment. He did a job well done.

  • Review 5 (2024-09-26 - Rating: 5)

    I had a last minute move to Dallas and I was stressing bc I needed a home ASAP! Sergio M made this process so smooth and easy! His communication skills are Amazing! I appreciate him so very much! I’m in total ease now! He’s Definitely an asset!

  • Review 6 (2024-09-06 - Rating: 5)

    I hadnt moved in over 16 yrs and Sergio Maldonado from Flat Fee Landlord made it so easy, stress free, and quick. His response time is outstanding. Hes real good on responding texts & respectful when in communication with us. Thank you Sergio for making our move in so easy!

  • Review 7 (2024-08-12 - Rating: 5)

    I have been with Flat Fee Landlord for the past 2 years; and since I have been working with Sergio Maldonado, my experience with Flat Fee has been very pleasant and tolerable. His demeanor and customer service skills are exceptional. Hes always pleasant and very understanding with you regarding any problems you may have and if he tells you, he will return your call; believe me when I say; he will. What a great asset to your organization.

  • Review 8 (2024-07-17 - Rating: 5)

    I recently started using Flat Fee Landlords’ services. Great team. Sergio especially has consistently demonstrated great communication skills, always keeping me informed about any developments or concerns. His promptness in addressing issues is commendable; he responds to inquiries swiftly and efficiently, ensuring that everything runs smoothly.He regularly checks in on my properties, providing updates and insights that help me stay informed about their status. His proactive approach gives me peace of mind, knowing that my investments are in capable hands.His professionalism, attention to detail, and dedication to maintaining high standards make him an invaluable asset. I wholeheartedly endorse Sergio for any property management needs.

  • Review 9 (2024-12-30 - Rating: 5)

    Sergio Maldonado has been amazing thru the process of getting into our new rent home.Highly recommend him !

  • Review 10 (2025-02-06 - Rating: 5)

    It was ok at first. The first property manager did not communicate very well. After Sergio Maldonado took over the property there was always good communication.

  • Review 11 (2024-08-30 - Rating: 5)

    Mr. S. Maldonado provided exceptional assistance and demonstrated great patience throughout my move-in process for my new rental. I highly recommend Flat Fee Landlord to anyone seeking a rental property. Keep up the good work.

  • Review 12 (2024-08-07 - Rating: 5)

    The Flat Fee Team have been a huge help for me with property management. The process has been pretty straightforward, and they’ve had answers to my questions. Referred by a friend over a year ago, I personally have not had any issues go unresolved. It’s been a pleasant experience this far. Quentin and his team have been great to work with!

  • Review 13 (2024-09-07 - Rating: 5)

    Sergio Maldonado with Flat Fee Landlords is the best ! Highly recommend them for their outstanding work and services. It has never been this fast & easy to move in. Thanks Sergio !

  • Review 14 (2024-08-07 - Rating: 5)

    Impressed with the personalized service from Sergio MaldonadoVery professional and experiencedHe listened to our needs, showed us properties that matched the criteria perfectly,Choosing Sergio was the best choice,he made the process smooth and stress-free. His attention to every detail and commitment to finding the best place at the best price was exceptional!!

  • Review 15 (2024-06-10 - Rating: 5)

    Update: it is still a pleasure working with this company. The process is moving smoothly and we are so excited to move! Sergio Maldonado, our new Property Manager is amazing as well. He is super responsive. He will get the job done! thank you Sergio!

  • Review 16 (2024-12-30 - Rating: 5)

    Sergio Maldonado has been nothing but a pleasure to work with. Responds and answers in a quick and timely manner with solutions to any issues.

  • Review 17 (2024-08-09 - Rating: 5)

    I have been working with Sergio for some time and enjoyed having a nice person on the phone, quick and efficient in his dealing. He is detail oriented, responds quickly on my inquiries and handled flawlessly all issues I had with my apartment.Keep up the good work Sergio!

  • Review 18 (2024-07-19 - Rating: 5)

    I have been a client of Flatfee Lanlords for over a year and Mr. Sergio Maldonado has been my property manager. I can confidently recommend his services as he has been diligent in keeping me up to date with any issues in the property and keeping the tennant safe and happy. Along with his team to this day this company and Mr. Maldonado have made my landlord experience a positive one.

  • Review 19 (2024-06-10 - Rating: 5)

    Sergio has been such a wonderful help with assisting with the process of moving into our house! Made moving in to a place hassle free! Sergio has provided excellent communication through every step. I have never been provided a walk through on a propertys website and Sergio took the time to go over every section to ensure I understood the site and how to effectively work the tabs while I am living in the property. I have asked him every question possible and without hesitation he has helped out so much!

  • Review 20 (2024-07-19 - Rating: 5)

    Our property manager Sergio Maldonado was so wonderful we had an issue that needed assistance and i put in a work order and the guy came out within the hour and took care of the problem. Sergio was so great at getting this issue resolved for us so quickly and efficiently we really appreciate his quick response.

  • Review 21 (2024-05-15 - Rating: 5)

    Sergio Maldonado is by far the best maintenance coordinator, He always goes up and beyond with everything he does..Sergio has great communication skills and is very knowledgeable of what he does. Sergio will always look for everyone’s best interest. He Displays exceptional time management skills and consistently meets deadlines.Way to go Sergio.

  • Review 22 (2024-07-17 - Rating: 5)

    I can honestly say that Sergio has by far been the best person I have dealt with since being in this house He answers me in a timely fashion and I did not fee like my voice wasn’t heard as he listened in on what happened during the storm that recently hit Houston. Being that this was my first time dealing with a storm while living in a house instead of an apt He went above and beyond to try and help me with the process Thank u again Sergio!!!!

  • Review 23 (2024-08-07 - Rating: 5)

    Flat Fee Landlord Property Management is the great and right choice to take care of my properties, very professional group of people. Quentin Rana and Sergio has been very helpful when I need assistance with.

  • Review 24 (2024-08-08 - Rating: 5)

    Very impressed with Sergio as property manager. I’ve worked with a few others here that have lacked the management experience, tenant/owner communication skills, and follow through that I’ve consistently seen from Sergio over the last few months.

  • Review 25 (2024-05-02 - Rating: 5)

    Sam Hashem & his team at Flat Fee Landlord have been great, they have made the entire process very smooth and easy, they answer all of my questions, being new to this I had a lot! He is very knowledgeable and always made me feel at ease. I look forward to continue using their landlord services. Thank you!

  • Review 26 (2024-05-10 - Rating: 5)

    I must say that I’m extremely pleased with Muhammad’s property management services at Flatfee. He keeps me informed on tenant requests, listing information and plans to keep property occupied. He communicated by phone, text, and email in a timely manner which is a great stress reliever. Well done Muhammad!

  • Review 27 (2024-08-10 - Rating: 5)

    Working with Sergio Maldonado has been a pleasure. Very thorough and keeps great contact with us through the process.

  • Review 28 (2024-01-09 - Rating: 4)

    Sergio was so far the BEST! Moving into my new home was very frustrating & he made sure I got into my home with NO problems ! I really appreciate his hard effort on helping me get the job done. Flat fee I think he deserves a RAISE! Thanks again Sergio 💋

  • Review 29 (2023-06-19 - Rating: 4)

    I’ve been with Flat Fee Landlord since 2020. If I would have written this at the beginning of this year. I would have giving it a one star and was in the process finding some other place to live. There was never anyone available; only leaving messages or on the website portal. Response was random and things weren’t getting fixed. But when it came time to renew my lease. I was contacted by Flat Fee to do the annual inspection and possible renewal. The staff was new; more importantly they were professional and courteous. They told me things are going to be fixed before the lease renewal. Well, sure enough things are starting to get fix. Sergio has been spearheading the projects and making sure they are getting repaired. He’s going the extra mile and I appreciated that. So when he ask if I could give a review; I happily complied. I am hopefully that this a new leaf for Flat Fee. Sergio has put my mind at easy.

  • Review 30 (2024-04-05 - Rating: 5)

    Ive had a great experience so far with Flat Fee. Everything is easy and easily accessible. Muhammad has been especially helpful and gracious during the new leasing process. I look forward to working with Muhammad and Flat Fee!

  • Review 31 (2024-09-07 - Rating: 5)

    FlatFee LandLord / Sergio MaldonadoHelped us with our move in. He’s very professional and highly recommend him and his company. Thank you Sergio

  • Review 32 (2024-06-25 - Rating: 5)

    Sergio Maldonado of FlatFee Landlords is very responsive and helpful. I am a new tenant and He has helped me work through the confusing & stressful experience of moving into a new home.

  • Review 33 (2024-06-27 - Rating: 5)

    Sergio Maldonado has been very efficient in addressing tenant maintenance requests and getting the job done. Highly recommend Flat Fee Landlord

  • Review 34 (2024-01-17 - Rating: 5)

    We had issues with the hot water heater leaving us with no hot water (during this extremely freezing weather we’re having) that needed a heating element to be replaced to resolve the hot water problem. If I could leave an above 5 stars for working with Sergio Maldonado, maintenance coordinator I would.He has been extremely helpful with addressing the maintenance issue we were having and with assisting with the other problems I have had.Sabri also was instrumental with some of the maintenance issues we had.At the same time I was having an issue with not being able to login to the Tenant Portal . It wasn’t letting me access or change my password. Muhammad Ana’s, rapidly resolved that issue for me and I now can login to the Portal.Thanks to all of you for you assistance resolving the issues I was having.

  • Review 35 (2024-06-05 - Rating: 5)

    Our property manager, Sergio promptly informed of any concerns regarding our property so that they could be addressed in a timely manner. We really appreciate the attention he provides and open communication.

  • Review 36 (2024-05-09 - Rating: 5)

    Working with Sergio is always a pleasure! Is hard to find someone so responsive and he really puts clients first. Highly recommend !!

  • Review 37 (2024-01-08 - Rating: 5)

    I have been incredibly impressed with the service Ive received from Flat Fee Landlord and specifically Sergio Maldonado, the Maintenance Coordinator. Sergio has been prompt, professional, and courteous in addressing all of the maintenance issues that have arisen at my rental property. He communicates clearly and follows through on his commitments. The entire team at Flat Fee Landlord has made managing my property stress-free and I highly recommend them to any landlord looking for a reliable and affordable property management solution. 5 stars!

  • Review 38 (2024-05-30 - Rating: 5)

    Had an issue with insurance that needed a repair to be done with very little time to do it. Sergio Maldonado got out a repair man and supplied the necessary pictures to get it reinstated. Thank you.

  • Review 39 (2023-08-25 - Rating: 5)

    Sergio provided excellent service for my mother! He was able to help her get everything together to make for a seamless experience. He even went a step further and provided a call back to make sure we had everything we needed. Gabriella

  • Review 40 (2023-09-25 - Rating: 5)

    Mr.Sergio Maldonado has been so professional and understanding regarding Maintenance and Make Ready, communication is definitely one of his strengths, we really like to work with him.Totally recommend him and Flat Fee Landlord.

  • Review 41 (2023-10-19 - Rating: 5)

    Muhammad helped us with all of our questions. We were concerned by paying first months rent prior to the lease but Muhammad assured us it would refundable if we do not sign. We have had a great experience with him!

  • Review 42 (2024-05-10 - Rating: 5)

    5 STARS are only for SERGIO MALDONADO- Flatfee landlords Newest PROPERTY MANAGER & still the BEST Maintenance Manager!!! Thank you Sergio for always having INTEGRITY and GENUINE concern for always DOING YOUR BEST. Flatfee was very smart to promote you!!Thank you Again!!

  • Review 43 (2024-08-09 - Rating: 5)

    This is my first time renting a house, my property manager Sergio Maldonado has definitely made this experience a great one as he has been very helpful!

  • Review 44 (2024-05-10 - Rating: 5)

    Yuliana Gonzalez was my agent for my rental property. Being a first time owner of a rental property, Yuliana was very helpful and courteous.She took care of all the requirements and helped me in getting a good tenant for my property. I would recommend Yuliana at Flat Fee to anyone looking for renting their property.Mohammed Anas was very helpful in managing my property.He was professional and courteous.

  • Review 45 (2024-05-31 - Rating: 5)

    Sergio Maldonado always responds in a timely manner. He is quick to address any maintenance issues and is always professional.

  • Review 46 (2023-10-19 - Rating: 5)

    Flatfee Landlord is a great property management company. They always available and respond immediately to any questions or request. Rented with them for 3 years and the move out process was fast and efficient.

  • Review 47 (2024-09-13 - Rating: 4)

    It was great. Sergio Maldonado was super helpful every step of the way.

  • Review 48 (2024-08-16 - Rating: 5)

    Mr.Sergio did good help me for all year long . He is nice and helpful personSo I recommended him

  • Review 49 (2024-06-07 - Rating: 4)

    Yuliana Gonzalez manager has been very helpful in managing my property rental .. She’s very good in communicating and sharing information.Sergio Maldonado has been helpful with maintenance issues.

  • Review 50 (2023-10-19 - Rating: 5)

    Mohammed has been a friendly , great help in my experience with flat fee. Such a good personality and prompt with responses and information.

  • Review 51 (2024-08-09 - Rating: 5)

    Started the rental property management two months ago.Quick initial setup and convenient online tool.

  • Review 52 (2023-11-06 - Rating: 5)

    Muhammad was very personable and detailed in his phone conversation with me. He showed empathy and took care of my needs quickly.

  • Review 53 (2024-06-04 - Rating: 5)

    Sergio Maldonado was extremely helpful and answered all of our questions in detail. If you’re looking for property he’s your guy.

  • Review 54 (2022-06-09 - Rating: 5)

    I am beyond thankful that in my move back to Dallas, I came across Ms. Yuliana.She made my whole rental process quick and easy. Her dedication to answering all my questions and concerns in a timely manner were over and beyond. I highly recommend Ms. Yuliana for any realtor needs. #HAPPYTENANT

  • Review 55 (2022-07-01 - Rating: 5)

    I am scheduled to move tomorrow and I can tell by the service I received so far from the property manager assigned to us that it will be a smooth transition. I’m moving from Cali so it is already stressful enough, thank you Yuliana for scheduling todays orientation around my busy schedule.

  • Review 56 (2022-10-22 - Rating: 5)

    The Extreme Level Of Professionalism And Amazing Swift Responses Lead By Yuliana Gonzalez Of The Dallas Office Is Absolutely Impeccable.Perfect And Eloquent Communication In Attending To Our Needs When Needed Most Acquiring The Rental Property And Carefully Taking Time To Assist Us With Walk Throughs Of The Payment Portal And Home.Indeed Flat FreeLandlord Team Are The Best And My Beloved Family And I Have Never Ever Regretted Dealing With This Wonderful Agency.I Would Recommend Everyone Reading This Review To Seek Their Amazing Services When They Need To Rent A Property Or Purchase A Home Because They Are The Best In The DFW, Area.Thank You Once Again For An Amazing Assistance We Would Surely Recommend You To Our Loved Ones And Acquaintances ! Cheers !Regards,Frank Nii Okanta Ankrah

  • Review 57 (2022-06-10 - Rating: 5)

    I’m an agent and smooth transactions are our favorites. This transaction was by far the smoothest. Yuliana helped me the entire way. Her communication and clear direction made the transaction smooth for my clients as well.

  • Review 58 (2023-10-20 - Rating: 5)

    Great company. Quentin is a great resource, he makes sure that land lords are well supported by the property managers

  • Review 59 (2020-09-18 - Rating: 5)

    Alinea Murphy is one of the best rep/account manager. She is very quick to respond and went above and beyond to address any issues i had. I am so happy to have her as my account manager.thank you

  • Review 60 (2024-05-10 - Rating: 5)

    Sergio is really easy to work with and seems to genuinely care about his people.

  • Review 61 (2023-10-17 - Rating: 5)

    Great company to work with. Sergio Maldonado is always so helpful and he is always available to answer any questions and take of any issues.

  • Review 62 (2019-11-18 - Rating: 5)

    Starting working with Flat Fee L. a few weeks ago, and Angela is great. She has been helpings us out, and making the process very easy. I definitely recommend Fla Fee Landlord!

  • Review 63 (2024-06-04 - Rating: 5)

    I am interested in a property and Sergio Maldonado called me and gave me all the information I needed and was very helpful.

  • Review 64 (2019-01-25 - Rating: 5)

    Alex and his team have been great to work with. Quick placement of new tenants and I receive updates whenever I need them. Thanks Flat Fee Landlord!!!

  • Review 65 (2024-06-28 - Rating: 5)

    Sergio was professional and patient with me as he walked me through the portal and explained the portal information. Thank you, Sergio!

  • Review 66 (2023-05-03 - Rating: 5)

    I spoke with Holly inquiring about a home for rent, and she was so helpful and responsive. I highly recommend Flat Fee and Holly for managing your property or helping you find a home for rent!”

  • Review 67 (2023-10-17 - Rating: 5)

    I had an issue with tenants NSF payments and Muhammad helped to handle the issue and he was very responsive to my request.

  • Review 68 (2023-10-20 - Rating: 5)

    My Property Manager Muhammad is very easy to work with and handles everything great.

  • Review 69 (2019-11-07 - Rating: 5)

    Angela was my account manager and she went above and beyond to resolve any issues and concerns i had. Definitely one of the best account manager for flatfeelandord. Thanks

  • Review 70 (2024-04-10 - Rating: 5)

    Very grateful for attention of Sergio Maldonado, very kind, He solved my problems quickly, so helpful, completely recommended!! 🫶🏻

  • Review 71 (2023-08-23 - Rating: 5)

    Sergio is great! He always responds fast and is happy to help

  • Review 72 (2024-05-10 - Rating: 5)

    Mohammad was a great help and answered all of my questions and concerns

  • Review 73 (2024-05-10 - Rating: 5)

    Muhammad was great help to us and answered all our questions

  • Review 74 (2023-12-21 - Rating: 5)

    Have a very good experience with them. Especially working with Sergio.

  • Review 75 (2023-04-13 - Rating: 5)

    Amazing company and as their new Texas Portfolio Manager, highly recommend their services!

  • Review 76 (2022-06-09 - Rating: 5)

    Yuliana was very responsive, informative, and helped solve all problems in a timely manner!

  • Review 77 (2023-09-08 - Rating: 5)

    Sergio is the best. Great communicator and partner

  • Review 78 (2023-05-04 - Rating: 5)

    Sarah was amazing. She got us in a home fast!

  • Review 79 (2023-10-23 - Rating: 5)

    Muhammad was prompt to give me a call back and was able to answer my questions. Thanks Muhammad

  • Review 80 (2018-10-30 - Rating: 5)

    I have had a great experience with Flat Fee Landlord would highly recommend to everyone.

  • Review 81 (2019-01-30 - Rating: 5)

    Alex and his team are easy to work with. Great option for real estate investors.

  • Review 82 (2018-10-30 - Rating: 5)

    Whenever I required help they were constantly accessible and would convey somebody or set up an arrangement inside 24 hours.

  • Review 83 (2023-10-13 - Rating: 5)

    Muhammad was very responsive and provided excellent service.

  • Review 84 (2024-12-30 - Rating: 5)

    Perfect thank you!

  • Review 85 (2023-11-01 - Rating: 5)

    Muhammad Anas answered my questions and resolved my issue very quickly.

  • Review 86 (2023-12-12 - Rating: 5)

    Thanks Muhammad Anas for fixing my problem over collecting a missing piece of the draw

  • Review 87 (2021-12-06 - Rating: 5)

    Great team to work with and they add so much value to homeowners.

  • Review 88 (2023-10-05 - Rating: 5)

    Mohammed is great to work with.

  • Review 89 (2024-08-08 - Rating: 5)

    I have worked with many real estate agents in the past.Sergio Maldonado is above all of them. We were looking for the house and it was a long process with a long list of features theAlways patient, energetic and knowledgeable every step of the way.Now we are comfortable in this beautiful house and we couldnt be happier. He is ALWAYS professional, reliable, and available on short notice to answer your calls, texts, and emails. He is an expert in his field and aCharming, upright person with a great sense of humor.We can highly recommend him for all your real estate endeavors.

  • Review 90 (2024-05-21 - Rating: 5)

    Excellent customer service, without a doubt I would request their service again and on more than one occasion they resolved our doubts and problems