CMA Management

Photo of CMA Management

Located in Houston, Texas

Address: 1800 Preston Park Blvd Suite 200, Plano, TX 75093, United States

Phone: +1 972-943-2800

Rating: 3

Services

  • On-site services
  • Online appointments
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Property management company
  • Homeowners' association

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-25 - Rating: 5)

    My experience was excellent. Representative Shunda took the time to go above and beyond to research my complaint about my account activity. She was patient, respectful and I think she did everything possible to help me with my issue. Thanks!

  • Review 2 (2025-01-10 - Rating: 5)

    After working in the home construction industry for many years, and also being on several HOA boards, I have found CMA, Community Management Association to be by far the best company with which I have been associated. They have made all of the management processes, including HOA annual dues payments, very, very easy. Thank you CMA!

  • Review 3 (2024-12-13 - Rating: 5)

    We have lived in our current HOA of Oaktree since 01/2004. Initially, my wife Debra and I did not know what to expect in benefits of living in such a community. We read the entire HOA Agreement/Directives before Closing. It wasn’t long into our home we had fill-in forms for a couple trees we wanted removed out frontOf house and again for Pool & Boat Park & Basketball side of house. Then there the Outside Paint color and Chimney Caps. In front of our home at Mailbox and Walkway at curb, we received a message for community to replace those areas of pavement or slabs needed to even the walkway so no one would trip and fall. The city poured the cement around Water Main to curb and we replaced 4 or 5 pads of walkway. We were given a reminder about our Alley Fence leaning & restraining. Last of the Architect Committee approvals was our Roof Shingle Weight & Color.During those years of interactions with past HOA companies and Boards of Directors, its always been our been an excellent relationship. Over years it was became more evident to our family as to why we were gaining so much more in benefits of living in such Guarded-Gated community. Our kids were able to roam for the most part freely in the community to play, meet their friends and to create memories. Limited Access to Solicitors, unwanted Guests, Drive-by’s of Realtors & Investment Bankers and others. We see the Value-Added to our property in how the Entrance is maintained, the Tree-Lined Streets & Walkways & Back Park Area, Manicured Yards, Homes well cared for and Alleys free of unsightly garbage or piles of underbrush or rundown fencing or uneven road pavement. We have a desirable community worth the extra few dollars to pay for. With the open Financial Books of the community’s Budget and how in my opinion they have been kept since 2004. I see this as still adding Value to our community’s property lines. Compared to other HOA COMMUNITIES here in Texas, but more so around other States in the Newsletter’s: Florida, Utah, etc., those stories of individual homeowners could bring you to tears or real anger at those HOA BOARDS. When especially when moved in to the HOA at financial obligation of dollars in changes after three or fours or if you are Retired and on a Fix or Planned Financial Outlay of cash per year or if you bought with the thought of a investment in Equity in the property, it almost makes you want to just throw your arms up and give up and/or “walk away!” Last thing can add which don’t do myself now but it did the first few years, is to Get Involved, Volunteer have literally more “skin in the game” of Board meetings.I talked Mr Hector this afternoon after receiving a few communications from the HOA Board and CMA using the words “assessment and Fees.” I was confused as to what I was to pay January 2025. Was a a one-time $985.73 Assessment or a semi-annually amount? And then did we still needed to pay the $840 Fee scheduled? Mr. Hector and I got off on good-footing with each other before even getting to this subject. He was very friendly, relatable, shared some common moments that gave us both a hearty tickle. Mr. Hector listen attentively to my “winded story” of why I was calling. He repeated back my questions and readily answered respectfully concerns. In this day and my age we only have phone automation and now possible A.I. answering our calls. It extremely a wonderful experience for a 71 year old to once again to Talk to a live human person on the phone. It on makes very sorry & sad for the future in communicating with live humans over the cell or other communication Media. I hope CMA keep personal in their business in the future… Mr. Hector represented CMA well this date. I’m looking forward to talking to him agin if I have an issue to resolve. Thank you for being there.

  • Review 4 (2024-12-13 - Rating: 5)

    The gentleman with whom l corresponded was most helpful and courteous while taking the time to walk me through the procedure to pay the Homeowners fee. My compliments to this gentleman. Have a Blessed Day

  • Review 5 (2025-01-10 - Rating: 4)

    The gentleman I spoke with was friendly and he seemed genuinely interested in helping me. I was asking a question that I had no idea if CMA would know the answer, i.e. who do I contact regarding my property PID. He did not have the information I needed but he remained friendly and sounding caring. It was a long shot.

  • Review 6 (2024-09-08 - Rating: 5)

    Hector & Jason did a great job helping me with how to make online HOA payment. Had to call couple of times as I struggled with process. They were very pleasant, patient & skilled. Thanks!

  • Review 7 (2024-10-11 - Rating: 5)

    I recently spent time on the phone with two very pleasant and informed ladies who work at CMA Management. Each time I called my questions were answered in a very polite and timely manner. I really appreciate all the help I have be given. Joseph

  • Review 8 (2025-01-30 - Rating: 5)

    He answered my questions very professionally and cleared up all my doubts. At the same time, I was also told clearly the future payment methods and details. Thank you.

  • Review 9 (2025-02-25 - Rating: 5)

    She is very kind, sweet and sincerely so I feel really comfortable and relaxed

  • Review 10 (2025-01-27 - Rating: 5)

    Customer service was great. The agent I spoke with was very pleasant and answered all my questions.

  • Review 11 (2024-11-04 - Rating: 4)

    I called to put in a work order and just got voice mail so I’m hoping I get my problem solved soon as it’s a roof issue and it’s supposed to rain for the next 3 days

  • Review 12 (2024-11-05 - Rating: 5)

    I really appreciated the customer service support I got from the last person I spoke to , it was precise and was very helpful

  • Review 13 (2019-03-04 - Rating: 5)

    Ive been with this company number of years. They started saving me money immediately. Do the nature of my business, clients ask for POI on regular basis and they are very prompt and professional always getting info to my contacts immediately. Ive recommended them to number of friends and will continue to do so. They will continue to work for you and I promise you will be happy with their service as I have been. I highly recommend and give them the highest rating.

  • Review 14 (2020-02-13 - Rating: 5)

    As part of refinancing my home, I was required to furnish the lender with a copy of the most recent HOA statement. I no longer had that statement and so I contacted CMA about getting a copy. They informed me that there would be a fee for it; however, they stated that most lenders would accept a screenshot of my activity, which obviously would be free. Sure enough my lender accepted it and so CMA helped me to avoid paying a fee. Great customer service!

  • Review 15 (2019-02-14 - Rating: 5)

    As a contractor and a homeowner, it is important for me to get HOA approvals FAST! CMAs website was easy to navigate, and made it very clear what documentation was requested in order to approve my project. They approved it, and notified my homeowners within 48 hours. The project has begun, were making progress and my clients are thrilled. Thank you, CMA for your efficient response to our needs.

  • Review 16 (2020-07-20 - Rating: 5)

    CMA has been very responsive. Alex Chavez did a superb job rebuilding our chimney. The new chimney cap was an added bonus. The guys who did that work were very respectful and non-intrusive. Everytime I reach out to Emily, she responds quickly. Im very satisfied with this management company.

  • Review 17 (2013-01-10 - Rating: 5)

    Finally, a professional HOA management company that is not like the others! We manage A LOT of homes and working with CMA is always completely different.. Their books are tight, they actually return phone calls/emails, and they handle work orders right away. We wish all our HOA homes were with CMA, it would make the day so much easier.

  • Review 18 (2020-03-04 - Rating: 5)

    Requested a call back for discussion about HOA payment options, for the life of me I can’t remember the persons name that returned my call, but she must have won the lottery that morning! Her voice and conversation was so pleasant and uplifting....now I have called CMA before and got the exact opposite feeling from the call so I was quite surprised by this person and I wish I could remember her name so that I could give her accolades by name and also request that she be name Head of Customer Service!!!!

  • Review 19 (2019-08-18 - Rating: 5)

    I reported a fallen tree from another property blocking access to our transformer. That day Michelle sent an email to the property owner informing of the fallen tree.The property owner replied asking if the electric carrier was notified. I answered and advised a rep from Oncor was out the next morning and stated the tree was the responsibility of the property owner and not Oncor.The question is what happens next. Will CMA follow up with the property owner? This tree is blocking access to the transformer that is providing electricity that runs the oxygen concentrators the wife and I use. I’ll give it a week before I proceed with additional action to remove the tree blocking access to our transformer.

  • Review 20 (2023-03-14 - Rating: 5)

    CMA is a standout in the HOA business. They value their integrity over profit and do the right thing for communities they oversee. They do nearly everything in house, including their call center.

  • Review 21 (2020-04-03 - Rating: 5)

    CMA has managed my community for many years and I have experience professional and pleasant customer service. They are knowledgeable about the historical business practices of the community and the legal obligations that the community must adhere. I have been very happy with their services

  • Review 22 (2025-01-23 - Rating: 5)

    Shanna was so helpful and PATIENT!Thank her

  • Review 23 (2020-01-16 - Rating: 4)

    Ive lived in several HOA communities over the years, and although the architectural approval process can be a pain, I support it. During the process of replacing a disintegrating fence, I didnt notice that one of my submittals (plat map) was huge (1.2 Mb), so it didnt go through with the other submittals. After working with Barbara I finally found the problem, reduced the size of the file, and resubmitted directly to her. Thank you Barbara and the board for making the process as painless as possible.

  • Review 24 (2019-04-26 - Rating: 4)

    Need more neighborhood patrolingWillow Falls starting to look like Ghetto.$250.00 monthly for condo fee is too much for retired families and services fall short of what is provided.We shoukd not be penalized for vacancies to cover losses. What use to be a quiet pristine subdivision has become otherwise.

  • Review 25 (2024-01-17 - Rating: 5)

    It has been a great experience with CMA thus far. They are prompt and professional. Hope it stays that way. Consistency matters.

  • Review 26 (2020-07-06 - Rating: 5)

    Being new property owners, we have had only limited interactions with CMA Management, but have found the representatives with whom we have communicated to be very polite and helpful, and prompt in answering our questions.

  • Review 27 (2022-12-09 - Rating: 5)

    Went ExamOne for a work thing. The staff was friendly and helpful. Teresa took very good care of me. It was a pleasure to talk with Teresa. Thank you.

  • Review 28 (2019-03-29 - Rating: 5)

    Had to call CMA Management for assistance in registering a second HOA account number for property. Spoke with a lovely lady, apologies for not remembering her name, she was extremely helpful in resolving the situation for me.Thank you! 😊

  • Review 29 (2018-02-01 - Rating: 5)

    Oh my gosh! Best burgers ever. The fries are real. The buns are home made. I love the decor. A sweet, comfortable place to go.

  • Review 30 (2020-04-23 - Rating: 5)

    Although the response to my request took longer than I planned, the team responded quickly to my email explaining the issues and sending a nudge to the committee. The request was approved the next day.

  • Review 31 (2019-10-10 - Rating: 5)

    We have always had prompt courtesy service from the staff at CMA Management. If there is an issue in our community, it is addressed in a timely manner.

  • Review 32 (2024-11-22 - Rating: 5)

    Good and Quick Service. Thanks.

  • Review 33 (2019-02-18 - Rating: 5)

    Prompt, polite and proficient - not normal qualities of most HOA staff I’ve worked with.Thank you.

  • Review 34 (2023-06-15 - Rating: 5)

    Love this place. Always clean. And they really take care of the machines and weights really well.

  • Review 35 (2021-03-25 - Rating: 4)

    I appreciate our HOA but I find getting in touch with the right person can be confusing. Some sort of directory would be very helpful.

  • Review 36 (2024-08-09 - Rating: 5)

    Maria very good. Helped me alot.

  • Review 37 (2023-12-12 - Rating: 4)

    They are pretty responsive but who really needs them.

  • Review 38 (2019-10-21 - Rating: 5)

    First time calling CMA, my concerns were taken very seriously and a resolution was quickly put into place.

  • Review 39 (2019-07-11 - Rating: 5)

    CMA Management always has a very quick response to whatever I have needed. Good customer services!

  • Review 40 (2019-09-27 - Rating: 5)

    Impressive attentiveness to all matters numerical, all staff I found to be personable, friendly and timely. Do recommend highly!

  • Review 41 (2021-06-27 - Rating: 4)

    Customer friendly. Shunda was great. Christine was great aswell

  • Review 42 (2019-10-03 - Rating: 5)

    CMA Management was quick to respond to my architectural change request. Thank you.

  • Review 43 (2019-02-18 - Rating: 5)

    The best HOA management company in DFW by far.

  • Review 44 (2023-03-14 - Rating: 4)

    Easy to pay HOA dues online

  • Review 45 (2019-08-23 - Rating: 5)

    They responded to my email right away and soon thereafter I had the information I was asking about.

  • Review 46 (2017-08-06 - Rating: 5)

    The best HOA management for your community.

  • Review 47 (2019-10-24 - Rating: 5)

    The lady I spoke with was very polite and informative.JH

  • Review 48 (2021-04-01 - Rating: 5)

    Gave me all the answers to my questions. Excellent job.

  • Review 49 (2019-10-24 - Rating: 5)

    David Langford is really helpful, thank you so much!

  • Review 50 (2024-01-19 - Rating: 5)

    Absolutely great people CMA

  • Review 51 (2016-08-23 - Rating: 4)

    Great team with very serious responsibility. Thanks!

  • Review 52 (2019-09-05 - Rating: 5)

    Great customer service! Professional & friendly!

  • Review 53 (2024-03-07 - Rating: 5)

    Offices located near door

  • Review 54 (2019-10-25 - Rating: 4)

    Resolved issue in a professional and efficient manner.

  • Review 55 (2020-11-19 - Rating: 5)

    Ray is the best IT guy around!!!!

  • Review 56 (2019-05-16 - Rating: 5)

    Thanks for answering my request so quickly!

  • Review 57 (2019-03-21 - Rating: 5)

    Good service and fast respond.

  • Review 58 (2023-06-04 - Rating: 5)

    Very nice staff

  • Review 59 (2019-02-26 - Rating: 5)

    Kattina is awesome!

  • Review 60 (2019-04-19 - Rating: 5)

    Excellent services!

  • Review 61 (2016-12-24 - Rating: 4)

    Great how mgt

  • Review 62 (2019-02-06 - Rating: 5)

    Excellent Service

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