Classic Property Management
Located in Houston, Texas
Address: 2415 Avenue J #114, Arlington, TX 76006, United States
Phone: +1 817-640-2064
Rating: 4.2
Services
- Identifies as women-owned
- Online appointments
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Property management company
- Property maintenance
- Real estate rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-03-03 - Rating: 5)
I had an amazing experience with Melissa at Classic Property Management! From start to finish, the application and approval process was an absolute breeze. The team was professional, responsive, and incredibly helpful every step of the way. They made everything straightforward and stress-free, ensuring all my questions were answered promptly. I truly appreciate their efficiency and dedication to great customer service. If youre looking for a seamless rental experience, I highly recommend Classic Property Management! -
Review 2 (2025-02-26 - Rating: 5)
I cannot say enough great things about Classic Property and Millicent. She is always there to help us or discuss concerns and works with us on every occasion needed! Top notch quality customer service! I wish half of the employees I work with gave half of the effort and quality care that she provides to us every day! -
Review 3 (2024-10-29 - Rating: 5)
My experience working with Classic Property Management is/was excellent!Alice stands out as the highlight of it all due to the great communicator that she is!Communications were fast and updates were immediate. All of my questions were answered expeditiously and Alice provided even more extra time and attention to my questions and concerns. She is very friendly, patient and helpful and truly a delight to work with. I’m coming in from another state, and she took the time to share how wonderful a state Texas is; Arlington and the surrounding cities, in particular. She also shared how Classic can help me when I’m ready to buy a house.Because of such a positive application process, I am comfortable and confident moving forward with our relationship.Thank you! -
Review 4 (2024-10-08 - Rating: 5)
We recently transitioned to Classic Property Management, and Millicent Roberts-Reagins has been a tremendous support throughout the process. Her professionalism and dedication were evident from day one, making what could have been a stressful transition seamless. She was always available to answer our questions, address any concerns, and ensure everything went smoothly. Millicents attention to detail and excellent customer service truly stand out. We are grateful for her assistance and highly recommend her and Classic Property Management to anyone seeking reliable and attentive property management services. Thank you, Millicent, for your exceptional support! -
Review 5 (2025-01-22 - Rating: 5)
Alice was very professional and very quick with her responses. She made it very easy to complete the process for the application to be successful. She has a kind voice and lovely laugh. I really appreciated speaking with her. -
Review 6 (2024-12-10 - Rating: 5)
My family and I had such a great experience with Classic property management especially thanks to Mrs. Alice Higginbotham. She was extremely helpful and responsive and made the process stress-free. Would definitely recommend. -
Review 7 (2025-01-16 - Rating: 5)
Alice was so kind and helped us sign our lease and get the keys quickly! We are very happy with all the help weve received and appreciate their work. -
Review 8 (2024-08-17 - Rating: 5)
Having to move is both stressful and exciting but this move has been the smoothest most stress free Ive ever experienced. Alice and Melissa at Classic Property Management are amazing. Professional and excellent communication from setting up a tour, answering clearly as well as timely, any questions , executing all necessary pieces of the entire process---thank you! The property is clean and in great condition and I didnt have to ask for time off of work so the rest if my daily routines were not interrupted. I appreciate that so very much. Great experience! -
Review 9 (2024-10-18 - Rating: 5)
Alice demonstrated exceptional proficiency and dedication in her role as a rental contact. Her efficiency and follow-through were truly commendable. I highly recommend her services, and I believe she is deserving of recognition and potential compensation adjustment for her outstanding performance. -
Review 10 (2024-03-02 - Rating: 5)
Ive been in one of their properties and Ive been very pleased. Ill be extending my lease for the 4th year. The Old Irving area in in is quiet and I can say that my neighbors and I very close and watch out for one another. Maintenance issues are taken care of quickly. This is the first place Ive stayed at longer than a year. -
Review 11 (2025-02-04 - Rating: 4)
Alice is a professional. The process was easy going and she did her best answering any questions I had. Alice is wonderful and I thank her for her help. -
Review 12 (2024-11-01 - Rating: 5)
Everyone I work with is passionate about their jobs and collaborates well with other team and property manager( Millicent Roberts )is very professional and her attention to detail is impressive and she always deliver excellent result and her creative ideas make a big difference in our project. Thank you Classic Managment team. -
Review 13 (2024-10-31 - Rating: 5)
Millicent has been assisting me at Clasic property for over 3 years and she always responds to my queries in a timely manner and address any issues at my property promptly! I have enjoyed working with her! -
Review 14 (2024-08-12 - Rating: 5)
Alice was absolutely fantastic!! She was prompt professional and extremely helpful in the processing the application and answered any and all questions that we needed to move forward with the property. Not only that but she is an absolutely wonderful person to work with. I would rate her and Classic a ten out of ten!!! -
Review 15 (2024-10-02 - Rating: 5)
Worked with Alice Higgenbotham and it could not have been any better of an experience. I have not done a lease in 30 years so she walked me through everything and stayed on task getting it all done in one day. I would give her 5 stars!! -
Review 16 (2024-08-21 - Rating: 4)
I was assisted by Alice and she was super helpful! I was stressing for months about finding a place. Upon finding a property managed by Classic, I applied, was approved in a timely manner, and signed my lease so easily! Thank you for being friendly and easy to work with. -
Review 17 (2024-12-11 - Rating: 5)
Classic Property Management is the Best!!!!! I highly recommend them. Beautiful homes to choose from with an Exceptional Professional staff in the office. You won’t be disappointed with this company. ⭐️⭐️⭐️⭐️⭐️ -
Review 18 (2025-02-26 - Rating: 5)
Millicent went above and beyond to get our property prepared and leased out. She is professional and on top of things. -
Review 19 (2024-03-28 - Rating: 5)
I have had a great experience with Classic Property Management. I worked with Milicent and she is a breeze to work with. She was amazing in getting back to me quickly and keeping me updated on everything going on. She helped us carve out tiny details while I was outstate and co-ordinating from Pennsylvania. She made the entire experience very positive for us.I would highly recommend Classic Property Management to anyone seeking a reliable and customer-focused property management company. Their exceptional service, combined with a genuine dedication to client satisfaction, makes them a standout choice! -
Review 20 (2024-03-02 - Rating: 5)
I usually do not take the time to post reviews, but I just wanted to share my experience about Classic Realty. Alicia met us at the property and waited for us even though we were running a little late. She did not rush us through the viewing or steamroll us into moving forward on the property. She took the time to answer all of our questions. She was patient and allowed us the time to discuss the property amongst ourselves even though we were not sure we would quality.We decided to take a chance and submit an application for the property. Alice was also very patient with us and maintained communication throughout the whole entire process. When I text, she text back. When I emailed, she emailed back. I thought that our experience with Classic would be very automated like everything else, but this was not the case with Classic Property Management. We received professional and personal service that we were not expecting, and we ended up signing a lease. The app was very user friendly and had our terms and documents available for us to view or download. This was also where we made our deposit.We are looking forward to moving into our new home in a couple of weeks. I would definitely recommend Classic Property Management! -
Review 21 (2025-02-27 - Rating: 5)
Im only giving Classic Property Management five stars because of Alice Higginbotham and Millicent Roberts-Reagins . Alice is a gem and a delight to work with. If you call her she will help you in any way she can and she returns calls too. Millicent is a complete dream. She is efficient and cares about her tenants. I love having her as my property manager. She cares about her tenants above and beyond. I really appreciate that she cares so much. Whenever I have a maintenance issue, Millicent doesnt waste time getting it taken care of. I had a problem with the primary shower. It was fixed within two days. I didnt have to repeatedly call. As a matter of fact, Millicent called me to make sure it was done. If I could give her infinite stars, I would. -
Review 22 (2024-11-01 - Rating: 5)
I have been with Classic for a while now and Millicent has been so quick to respond to any issue. I really appreciate her level of communication. -
Review 23 (2024-03-19 - Rating: 5)
Alice H. at Classic Property Management was an extremely friendly & courteous person. Shes an angel sent to me !!! The application process was so simple with their company. I absolutely felt important to them because of their prompt response with every question I had. Thank you so much and I absolutely recommend Classic Property Management for anyone looking for a new home. Millicent has been such a great help from the beginning, Im so happy here with all the great customer service she provides. -
Review 24 (2024-07-23 - Rating: 5)
Alice Higginbotham at Classic Property Management was fantastic to work with! She made sure all the proper steps were taken to make my transition to Texas as smooth as it could be. I would recommend her to anyone! -
Review 25 (2024-04-06 - Rating: 5)
I cannot speak highly enough of Classic Property Management! Their exceptional service, attentiveness to tenant needs, and commitment to maintaining top-notch properties truly sets them apart. I have been thoroughly impressed with the exceptional service provided by Alice H. and Alex R. From the moment I signed my lease, they have gone above and beyond to ensure that my rental experience is smooth, enjoyable, and stress-free. I highly recommend Classic Property Management to anyone seeking a reliable and professional property management team. -
Review 26 (2024-04-24 - Rating: 5)
Alice H. was so amazing! Her communication was prompt and professional. She helped me get approved with some complicated paperwork on my end -- but she made everything as easy as possible. As many applications as they must see, she really made me feel like this was the right house for me. Thank you Alice! -- Update*! Alex R. has been awesome as my Property Manager! All of my maintenance requests are promptly addressed. Dont listen to any Karens on here. Classic PM is great! -
Review 27 (2024-02-07 - Rating: 5)
My partner and I were going through an application process for over 2 days. Alice Higginbotham, (from Classic Property Management) was the only thing keeping the application process running smoothly. From dealing with our current property manager not wanting to corporate and being on a time crunch in order to send over the correct documentations, Ms. Alice was VERY patience and understanding through the whole process. We are extremely grateful for all she did to help us, and will never forget how she was constantly involved, willing to work with us, and keeping in contact with us more than our own property management company we are currently with. -
Review 28 (2024-10-01 - Rating: 5)
Alice H. handles business professionally. She knows her business, is conscientious, precise, and friendly. I enjoy working with Alice and recommend Classic’s service.(4/29/2022) - I have also been working with Alex R. for a little while. Good guy and I like his responsiveness, directness, and professionalism. I am glad to see that Classic has competent people on staff who are customer service oriented.(8/4/2022) - had a chance to correspond to Melissa S. in the past week and I was very impressed by her responsiveness which is half of the battle in custom service. In addition. She delivered, right to the point of the request.(10/2/2023) - I needed a copy of a contract agreement, and called Alice. She was right there, picked up the phone and sent a copy to me in no time. I realize that I could’ve downloaded it from the management site, but in a pinch, she was right there and helpful: I appreciate that very much.(10/3/2023) - having been in communications with Alice, Melissa, and John lately solving business issues, and all of them are helpful, responsive, professional, and customer-service oriented. Love the team!(3/27/2024) - Alice H. is stellar! Never failed to help me solving business issues: responsive, timely and professional. Thank you, Alice!(10/1/2024) - worked with Millicent for about a month now. She is a professional. Her responsiveness, attention to details, and overall client services have been elevating my experiences with Classic Management. I appreciate the fact that, so far, she has never left an issue-on-hand behind, which requires a clear and sharp mind, and the willingness to provide excellent customer services. -
Review 29 (2024-04-30 - Rating: 5)
I must start off my saying Millicent is AWESOME. Super professional and diligent in the work that she does. 10/10 really doesn’t do any justice! She’s THAT good. I loved my experience with Classic property management. I highly recommend. -
Review 30 (2024-08-01 - Rating: 5)
Alice has been super helpful and sweet during this search for a rental property. With an unusual situation she’s been super understanding and patient with me. So excited to move into this next chapter of my life. Thank you for the help:) -
Review 31 (2025-02-14 - Rating: 5)
The agent that showed us our property was a wonderful guide and immensely helpful. The property itself was in good condition and exactly what I was looking for. -
Review 32 (2024-07-02 - Rating: 5)
Alice was very helpful in the whole experience. She communicated very well throughout the whole process of signing the lease and obtaining my application. I look forward to moving into my new home. -
Review 33 (2024-03-12 - Rating: 5)
Alice was a superstar when it came to helping us lease our first duplex! Weve never been through the process not at an apartment complex before and she was very helpful and kind with answering all our questions. Because of her we can finally have our own space! -
Review 34 (2024-07-01 - Rating: 5)
We had superb service with Alice and the Team at Classic PM. Communtion was prompt and professional. We knew where we were at in the process at anytime. Thanks to Alicia, Alice and Millicent for your great service! Millicent has provided impeccable assistance, communication and follow-ups. She has called us at least twice a month to check on how things were going and if anything was needed on behalf of Classic Property Mgmt. Millicent we really appreciate you!! Javier has also been great with servicing the property. Thank youKeisha -
Review 35 (2025-02-27 - Rating: 5)
Great experience working with Millicent, her timeliness and organization is always helpful. -
Review 36 (2024-07-24 - Rating: 5)
I have leased from Classic Property Management for the past 17 years and I have nothing but good things to say. Over the course of the years they kept up with technology and making it easier for tenants to report their maintenance concerns or anny other issues. The only reason for leaving my property is to be closer to my job, but if it wasn’t for that, I still be leasing from them. -
Review 37 (2024-08-01 - Rating: 5)
Alice Higgenbotham at classic property management is a great property manager. She communicates in a timely fashion, and is thorough. She answers any questions I have and checks up on my maintenance requests. As a renter, this is the best property manager Ive ever had the pleasure of working with. -
Review 38 (2025-01-31 - Rating: 5)
Alice was super helpful through the whole renting process. No complaints here :) -
Review 39 (2023-09-08 - Rating: 5)
Ms. Alice runs a tight but organized ship. She kept me on a tight timeline with clear expectations and details right up until my approval.She pays attention to the little details that most property managers miss such as power of attorney, personal information, photos, and so on for your protection and the property’s protection.She made time to respond to all my texts, formal and informal. She was kind and swift.It has been such a pleasure working with her. -
Review 40 (2024-06-28 - Rating: 5)
Alice was and continues to be so helpful and is a very positive and kind person! She made the application process less stressful, and she answered all of our questions quickly and professionally! -
Review 41 (2024-03-26 - Rating: 5)
Being an absent landlord can get rocky. Millicent Roberts-Reagins of Classic Property makes my life stress free. She keeps the lines of communication open and is always available when I need her. I appreciate all the hard work she does. Thank you Classic Property (she’s a keeper) -
Review 42 (2024-06-26 - Rating: 5)
I would like to thank Millicent with Classic Property Management. She is absolutely wonderful! No matter what is needed she is there quick to answer and quick to help. Always gives updates if needed and communicates anything needed. Millicent is always so kind and genuine and inquires about myself and my family when we speak . I can’t say enough how great she is and how she makes everything go so nice and smooth and stress free!. Thank you! -
Review 43 (2024-04-30 - Rating: 5)
Dana Tatum at Classic Property Management has been my right arm in taking care of my properties. She answers emails quickly and takes care of matters efficiently and in a timely fashion. I appreciate her efforts and am thankful to have her as our representative at Classic Property Management. -
Review 44 (2024-06-26 - Rating: 5)
Classic Property Management is in a class of its own.. They represent their clients with professionaism and ther renters requests are handled quickly and efficiently. As a vendor, I would highly recommed CPM as a client. Their vendor portal is easy to use, their Property Managers are very responsive and they pay promptly (usually before payment is due). I wish all our customers were this attentive to business. -
Review 45 (2024-03-12 - Rating: 5)
We work with Alice Higginbotham she was so helpful and sweet. Any questions we had she didnt hesitate to answer. I recommend working with classic property management. Very happy. Very professional ♥️ -
Review 46 (2024-03-01 - Rating: 5)
Millicent has been very helpful and efficient. She has always responded quickly and taken care of any issues.We have worked with Classic for 17 years and would highly recommended their services. -
Review 47 (2024-02-14 - Rating: 5)
I loved the application process and the flexibility to call or text to finish everything smoothly thanks to the communication between Alice and my realtor. Alice truly was so helpful and friendly! Highly recommend! -
Review 48 (2023-09-20 - Rating: 5)
Alice is heaven sent. She is very patient, kind and sweet. She made the approval process flow and as quick a possible. I hope everyone that applies get a chance to come in contact with her. Thank you Alice, continue doing the great job that you’re doing! -
Review 49 (2024-05-06 - Rating: 5)
Alice H. was wonderful to work with and helped my wife and I get all of our paperwork sorted out super quickly, both on our initial lease and our extension. Definitely recommend!!! 10/10 would rate again.Update: Adding Millicent Roberts-Reagins to this review as she has been an awesome Property Manager and has assisted my wife and I with any and all issues we have run into. (Luckily has been far and few.) -
Review 50 (2024-02-03 - Rating: 5)
Alice Higginbotham was very friendly on the phone and made sure to explain the terms in a way I could understand. I felt very comfortable doing business with her and Classic PM. I was able to read the lease and understand what I was signing. -
Review 51 (2024-08-01 - Rating: 5)
Alice Higginbotham was wonderful! She helped me through every step of the rental process and answered all my questions. She is the best! -
Review 52 (2022-11-07 - Rating: 5)
I have had such an amazing experience with Classic Property Management! I applied for the home on a Saturday evening and received a call the following Monday from Alice Higginbotham who made the leasing process very smooth, quick, and efficient! I closed in on the lease within 2 hours after being in contact with Alice! She’s very personable and was able to help me move in to the new home within a week’s time frame! Thank you Alice- we love our new home! -
Review 53 (2023-07-11 - Rating: 5)
Unlike prior application processes Ive done, Classic Property Management has one of the most stress free, and efficient processes in the DFW area. This was thanks to Alice (the Residential Service Specialist), who made the process easy to understand and straightforward on what was needed to complete the process. Shes very knowledgeable, and would respond timely to our inquiries. Again, thanks Alice & Classic Property Management team for the timely approval process & getting us a new lease!!! -
Review 54 (2024-02-06 - Rating: 5)
Alice Higginbotham was an ABSOLUTE BLESSING!! She was extremely respectful, helpful, and VERY quick to respond. She went above and beyond to help us and we will be forever grateful! Thank you Alice for helping us find a new home! -
Review 55 (2024-01-27 - Rating: 5)
Moving to a new state comes with a million challenges but I can honestly say that Alice was wonderful. The process was easy and there was quick and consistent communication. I highly recommend! -
Review 56 (2023-02-16 - Rating: 5)
Ms. Alice Higginbotham is the best!! She is patient, understanding and exceeds all expectations. Believe all of the reviews about her that you read, they are TRUE. She will go above and beyond to make sure that you and your families needs are taken care of ASAP! We were approved within hours of getting in contact with her after the weekend. I would definitely recommend her services if you are looking for a home! -
Review 57 (2024-03-02 - Rating: 5)
Alice at Classic Property Management was extremely communicative, fast to respond, and helpful. It made our application process very easy and stress free. -
Review 58 (2023-06-28 - Rating: 5)
Alice was wonderful and made the process of getting a home really seamless. She always responded promptly when we had any questions or concerns. If she came across any problems she wasted no time getting in contact with us. Overall great experience. -
Review 59 (2023-08-14 - Rating: 5)
Alice made the leasing process very easy and fast for my family and I even with our recent out of state move to Texas! I highly recommend Alice and Classic Property Management if you are looking to lease a house! Very excited to have Alice and Classic as our property management company! -
Review 60 (2022-10-28 - Rating: 5)
My family has been trying to get moved to the Dallas area for my daughter to be closer to her doctor and therapist. We have had so much trouble and no one seem to want to help. We got in touch with another realtor and she was everything we were needing and sure enough we found a place. So then Alice who was contacted by my realtor about us wanting to lease the property. Alice was fantastic, she kept in touch with updates and she fought for us and what she didnt know was how important it was for us to get this house, it meant my daughter will finally get the help she needs and deserves. The process was so smooth and she was on it from day one and she stayed on it and always kept me informed and that helps so much. My experience has truly been so great, it was smooth, my questions were answered right away, which I didnt have manybecause everything was already covered mostly, Alice truly made this process so easy and was helpful and so very kind. Thank you for making this an excellent experience and for making it possible for my daughter to finally get the help she needs. Thank you with ally heart.Jessica Carroll -
Review 61 (2022-05-17 - Rating: 5)
Alice has been so helpful in our two years as tenants with Classic Property Management. We haven’t needed much, but these last few weeks, in particular, have been very hectic as we prepare for our out-of-state move. Alice has been quick to answer any questions we have about the move-out process and also make sure we have everything we need to make this a seamless transition.Overall, we’ve had a good experience with Classic. Maintenance requests were completed in a timely manner and we were satisfied with the workmanship. Thanks to Alice and everyone who took care of us during our time in Fort Worth! -
Review 62 (2024-02-01 - Rating: 5)
I highly recommend the services at Classic Property Management. I Spoke to Alice H. In the Arlington office. Her communication was excellent, by explanning the overall process and explaining any questions or cocerns that i adressed and her response time she deserves 5 stars, time was of the essence and i feel she went above and beyond to speak to the nessary people to expedite my request. In finding the perfect home. -
Review 63 (2022-08-17 - Rating: 5)
I had a great experience with this company. Getting approved was fast and easy. Response time to my inquiry on the property and to any questions I had was unmatched. Mrs Alice was heaven sent 😘. She went above and beyond and I am forever grateful. Thanks Classic Property Management. -
Review 64 (2023-03-07 - Rating: 5)
This was the best rental application process I have EVER been through. I got approved in the same day as applying. Alice H. was so friendly and helpful. She made a sometimes stressful situation go super smoothly. She was very informative, efficient and super friendly during the whole process. Best experience ever! -
Review 65 (2024-07-31 - Rating: 5)
Working with Millicent & the Classic team is great! They are super responsive to phone outreach and go above and beyond on completing maintenance requests -
Review 66 (2023-05-23 - Rating: 5)
Classic Property Management has been managing our rental home for three years. They are quick to respond to any maintenance issues or answer questions.Alice Higginbotham is so friendly and professional, we are especially thankful for her excellent client service! -
Review 67 (2023-06-28 - Rating: 5)
Mrs. Alice made this process so easy. Even when I had plenty of questions, she showed me and my family patience. That is very rare these days. Customer service was superb 👌🏽. We need more people like her. -
Review 68 (2024-03-01 - Rating: 5)
Classic Property is awesome!!! I have been with Classic for 14 years. My property manager Millicent is super professional & provides great customer service. She always goes above & beyond to get the job done. We just love all the staff there. I truly appreciate Classic Property Management because they treat you like family!!!! -
Review 69 (2022-10-19 - Rating: 5)
Alice with Classic Property Management went above and beyond, assisting me with sealing the deal on my new rental agreement. She helped the process go very quickly and without the frustrations that you normally have. Thank you so much Alice, for being a true gem! -
Review 70 (2024-12-04 - Rating: 5)
Very happy with my experience. Super fast responses and super friendly people. -
Review 71 (2025-02-13 - Rating: 5)
Super fast response to our application. Everyone was so nice! -
Review 72 (2024-03-15 - Rating: 5)
Millicent is a pleasure to work with. She is always upbeat and professional. Classic Property Management has been a great company to us. -
Review 73 (2022-07-31 - Rating: 5)
Alicia, Alice and Alex were all super helpful, very communicative. Renting through Classic was really quick and easy! Very thankful and happy that we found this property management team when we did. The home is great, the price is great. Much thanks to all that were involved in helping us rent this property. -
Review 74 (2022-02-07 - Rating: 5)
Me and my wife would like to Thank Alice Higginbotham with Classic Property Management for all her hard work. We viewed a home that we were interested in leasing, she showed us around, provided details about the home and even gave suggestions on how to decorate it. She also explained to us how to complete the application and all the information we would need to provide. Alice communicated with us the entire time and when we had questions she was easy to reach. We were approved, Thanks again Alice for all your help. Don & Monica -
Review 75 (2023-04-18 - Rating: 5)
Alice was absolutely amazing!!! she helped me every step of the way to apply and get approved. super fast and efficient. She made the process go super smooth and fast. THANK YOU ALICE for all you hard work!! -
Review 76 (2024-03-19 - Rating: 5)
Alice Higginbotham was prompt in her response to confirm that all my documentation had been received, putting my mind at ease. She was both friendly and professional. -
Review 77 (2024-04-22 - Rating: 5)
Alice has been absolutely fabulous through our whole renting experience! she has been able to answer all of our questions, she has been this time so much easier. -
Review 78 (2023-03-14 - Rating: 5)
Alice went above and beyond to help me and my fiance get in to this home. she explained in detail to not only me, but my future father in law what would need to be provided to secure our spot in this home. I am truly grateful for her customer service and knowledge. I look forward to only good times forward in leasing from your company and in this home! thank you! -
Review 79 (2023-04-29 - Rating: 5)
The application process was fast and Alice was extremely helpful. Alicia followed up with a call to schedule a showing. The whole process was less than 24 hours. Their portal is user friendly and informative. Best customer expierience as a new tenant. -
Review 80 (2022-11-19 - Rating: 5)
Hello I had the pleasure to work along with Alice Higginbotham on the process of renting a house. Alice was very professional and helpful along the way, she always was texting me and my wife trying to smooth the process and make it less stressfull. If you get to have the pleasure to deal with Classic Property Management, do not hesitate to work with Alice. In less than a day an a half the house was ready to go for us thanks to Alice. -
Review 81 (2024-04-30 - Rating: 5)
Dana Tatum, the property manager in charge of our rental, has been super responsive to our needs and has gone above and beyond the call of duty when necessary. We are very grateful to have Dana and all of Classic working for us! -
Review 82 (2021-10-29 - Rating: 4)
Alice Higginbotham at Classic Property Management has stellar customer service! We appreciate her utmost professionalism throughout our leasing experience. Lets face it, renting is never fun...but at least we have someone whos dedicated to assuring that any issues are taken care of in the most efficient and effective manner. Alices kindness, throughout the process, definitely goes a long way as well! -
Review 83 (2022-06-08 - Rating: 5)
I want to send a special thank you to Ms. Alice for the outstanding service that she provided me throughout the application/approval process, her communication was excellent. I strongly recommend Ms. Alice to anyone working with Classic Property Management she is truly a gem -
Review 84 (2024-03-18 - Rating: 5)
Alice helped me with getting my application completed and she was very communicative and helpful. I ran into a few issues and she went out of her way to address the situation and help me out! -
Review 85 (2024-04-26 - Rating: 5)
As always, Millicent demonstrated empathy for her client throughout, concern for her seller’s needs and convenience at all times, and was the ultimate professional in all our dealings with her, from start to finish. It’s a pleasure to work with someone who expresses her appreciation for the role we play in making the closing as smooth and seamless as possible! She sets the bar really high and I look forward to working with her again!!i -
Review 86 (2022-03-01 - Rating: 5)
I want to thank Alice Higginbotham. As a single mom of two kids we have been in apartments for a very long time and Ive had a hard time getting someone to work with me. She made finding a home and the process to get in effortless. She stayed in constant communication so I could stay on top of everything she needed. I really cant thank her enough for helping put me and my family in a home. I would recommend her and Classic Property Management to anyone looking in the future. -
Review 87 (2022-11-30 - Rating: 5)
Meeting Mrs. Trujillo for the first time at the property was a pleasure! She was patient and more than welcoming regarding her approach to how she represented the property management team!She extremely professional and provided us with ALL the relative information concerning the steps to move forward with our experience with the Classic Property Management team.Frankly, my wife and I walked away from our first-time visit/meeting with Alicia and felt VERY comfortable with doing business with Classic Property Management.Thank you Mrs. Trujillo!R. Marshall -
Review 88 (2022-09-20 - Rating: 5)
We have used Classic Management for over 10 years for several rental properties and have been incredibly pleased with their management and customer service. Over the years, their property managers have been thorough, knowledgeable and reliable. Because of this commitment, we have been able to make better decisions that directly improve our bottom line. They clearly understand the view of the property owner and have worked with us to adhere to all regulations to provide a safe, clean and affordable dwelling to tenants. -
Review 89 (2021-11-08 - Rating: 5)
We were recently approved for a lease home through Classic Property Management. We are relocating from out of state and the process has been challenging, but Alice Higginbotham and the team at Classic PM have been so wonderful.Their responsiveness has really made all the difference, not to mention the way they have reached out to offer that personal touch.I am quite pleased with the at they have handled the process. -
Review 90 (2021-08-11 - Rating: 5)
I applied for a home with Classics property and communicated primarily with Alice Higginbotham. She was very quick to respond to requests and processed my application very quickly. My only initial issue was that it was not easy to get ahold of someone to schedule a tour of the property but once bringing that to Alice’s attention she was able to put me in contact with the property manager. -
Review 91 (2022-01-10 - Rating: 5)
I found a very nice and clean home through Zillow listed by Classic Property management. They set up a showing for me when I was available to see it. Alicia Trujillo was very professional when showing the property. After seeing the home, I applied and Alice Higginbotham processed my application in a timely manner. Alice always follows up with me for documents needed. She was very patient. I definitely recommend this agency if you are looking for a home. Very professional, nice and caring. -
Review 92 (2023-03-22 - Rating: 5)
Super quick rental process! I applied at 10pm yesterday night and by 11:30 the next morning Alice had me approved for my home!! I really appreciate their quick and easy process. -
Review 93 (2023-10-18 - Rating: 5)
My experience was great! Thanks to Ms Alice who guided and helped me when I needed it. She was nice and as a first time home renter she made sure I was well taken care of. Thanks again. -
Review 94 (2022-04-19 - Rating: 5)
I had such a pleasant experience with this company! As we begin our lease soon, I hope that I can give 5 stars in a year! Alice was helpful and was on top of everything that needed to be received to get us approved:) I am excited to rent with this company! -
Review 95 (2022-07-01 - Rating: 5)
Weve been a tenant at one of their properties for a year. The move-in process coming from out-of-state was very flawless. Using the web portal made transactions and communication very effortless. The company has always responded to our maintenance calls (large and small) in a timely manner and fixed the problem. Our property manager Millicent also helped us with a lease extension when our home purchase got delayed. -
Review 96 (2021-07-28 - Rating: 5)
I have had the greatest experience with Ms. Alice Higginbotham! She stayed in touch with me all throughout the application process and ensured everything was being done on their part. She definitely went the extra mile for my family and I! I am so grateful for her! -
Review 97 (2022-09-21 - Rating: 5)
I applied for a rental and was approved the following day. The entire process was stress free. I’m moving from Iowa to Texas and I applied around 7pm yesterday. I was officially approved around 3pm today. I really wanted this specific place because it’s beautiful and super close to my family. Everyone was friendly and helpful. Thank you Alice Higgenbotham!! I can’t wait to be in Texas ♥️♥️♥️ -
Review 98 (2022-10-14 - Rating: 5)
Alice Higginbotham was SO amazing! She stayed so on top of everything and made sure that she got everything we needed from our super difficult to get ahold of former landlords and got an approval the same day! This was so simple. We are very grateful. Thank yall so much wait cant wait to move into our new home -
Review 99 (2022-07-01 - Rating: 5)
Our HOA community had a previous management company that was doing bare minimum (being polite). Classic took over management this year, and within a few months, the place had done a complete turnaround and is now being attended to by quality service providers and looks fantastic again. Very impressed with their hard work and the apparent affect it is having -
Review 100 (2024-03-21 - Rating: 5)
Kudos to Alice ! The process was smooth and seamless. Thanks Classic ! I’m looking forward to the enjoyment we will have with in our home. -
Review 101 (2022-08-30 - Rating: 5)
Alice was absolutely AMAZING!! She helped my husband and I get in to our first home and was so unbelievably sweet, kind, helpful, understanding, and patient. She is AWESOME!! This beautiful lady deserves a raise!! -
Review 102 (2022-01-04 - Rating: 5)
It seemed that I kept hitting roadblocks at every turn but Alice Higginbotham seemed to be waiting at those detours and helped get me back on track. She showed so much patience with each problem and helped me to help her. She maintained a very professional approach to each hurdle and was very compassionate with why each problem kept presenting itself. The leasing agent Alicia Trujillo went out of her way to accommodate us with her time as well. I have to admit that I honestly dont think that I would have gotten this kind of help with anyone else. Alice Higginbotham has been a blessing to us during this whole process. -
Review 103 (2024-08-09 - Rating: 5)
Alice was great to work with. She answered our questions very quickly. -
Review 104 (2024-06-26 - Rating: 5)
Our experience with Classic Property Management and Millicent has been fantastic - from the incredibly quick response times to the friendly customer service, we have truly enjoyed working with this team! Thankful for their partnership! -
Review 105 (2022-05-03 - Rating: 5)
When I first found this rental I did everything I could to submit all paperwork on time. My current landlord was the only obstacle in delaying my approval. Alice from the start went abive and beyond ! To make sure I was approved. She has so much patience and really does try her best to get you aoproved. I can not thank her enough !!!Updated 05/03/22I also want to give Alicia Trujillo (realtor) a big thank you ! She showed us the property and answered all of our questions. She has been my go to person and has helped put me in contact with the staff I need. She is a sweetheart and highly recommend her. -
Review 106 (2022-04-20 - Rating: 5)
Crystal with Classic Property Management is great to work with!She handles the correspondence between board members & vendors promptly regarding responses & very detail oriented. On top of that she is a very kind and sweet person. I highly recommend Classic Property Management! -
Review 107 (2022-10-29 - Rating: 5)
Millicent was very knowledgeable and very much professional. I really enjoyed working with her. She was very respectful and kind. I will definitely recommend her to friends and family. Again thank you so much for taking the lead through the entire process. -
Review 108 (2023-03-16 - Rating: 5)
We are so surprised of how fast our application was processed. Ms Alice Higginbotham was very professional and helpful in getting our application promptly reviewed and approved. We are so excited to be moving into our new home soon! -
Review 109 (2021-11-04 - Rating: 5)
I have worked with Classic Property for over 15 years. In that time Alice Higginbotham has been my go to person for the past 10 years. Alice is always very responsive with any questions or needs I have. I know I can always depend on her to get the answers I need. I would definitely recommend working with Classic Properties! -
Review 110 (2023-07-17 - Rating: 5)
Alice Higginbotham was very helpful in our application approval process. She replied very quickly to any questions we had during the process and helped complete our application approval in a timely manner. -
Review 111 (2022-04-29 - Rating: 5)
HelloThis is Dori with Integrity Floors. We have worked with Classic Property Management for about 9 years. We just completed a project with Millicent, as the property manager and I know that she will be a pure asset to the Classic Team.If you are reading this review...reach out to them. They will not disappoint. -
Review 112 (2024-04-16 - Rating: 5)
Alice was so hopeful with the application process she made sure all documents were correct and speeded up the process and got us approved for a home highly recommend her -
Review 113 (2023-06-02 - Rating: 5)
My leasing experience with Classic Property Management has been the greatest leasing experience ever. Alice, was a very professional,prompt and pleasant to work with! -
Review 114 (2024-03-06 - Rating: 5)
I called in today asking for any vendors CPM recommends and the lady on the phone was very nice and easy to talk too!Look forward to doing business with Classic Property ManagementFromPierce -
Review 115 (2022-03-31 - Rating: 5)
Ive lived in the same duplex since 2001, been through several management companies but Classic Property by far is theeee best. Things get fixed in a timely manor, emails are responded to quickly etc. Ive been working with Ms. Melissa on a few different issues and shes been a awesome. No complaints here. -
Review 116 (2023-02-18 - Rating: 5)
Alice Higginbotham with Classic PM! You are simply AMAZING!!!!!!!!! Thank you very much for making our relocation from West Tennessee to Fort Worth a breeze!!!!!!!!! Guys please contact Classic Property Management if you are relocating from a different state to Texas! Alice worked hard for us and went above and beyond to make our transition smooth!!!!!!! A+++++! -
Review 117 (2021-10-06 - Rating: 5)
Alice H was amazing! She helped us throughout the whole process, and she was patient with us . She communicated every step she called us when she needed something right away. It was great having her get us to our home rental. Thank You, Alice H -
Review 118 (2024-07-31 - Rating: 5)
Millicent has helped us incredibly, especially with everything that happened during the pandemic and when I had to have ankle surgery. -
Review 119 (2022-03-05 - Rating: 5)
After applying to move into what is now our family’s new residence, Alice Higginbotham was quick to respond in regards to our applications and any questions we had. She was on top of it all! I would recommend anyone looking for a home to work with Alice, it was a delight. Thank you from the Mobley family. -
Review 120 (2024-02-24 - Rating: 5)
Alice made this process completely seemless and efficient. She was extremely fast in responsiveness and the entire process only took a couple hours to complete and in my new place. -
Review 121 (2022-10-17 - Rating: 5)
Classic excels at providing exceptional service and great customer support! Special shout out to Alice Higginbotham, she goes above and beyond and exceeds expectations. Classic is really lucky to have her! -
Review 122 (2021-08-28 - Rating: 4)
First I have to say Alice Higginbotham is the absolute BEST.... I was tirelessly looking for a place to call home I saw a home reached out to Alice and she was prompt in her response and she quickly processed my application and I was approved the same day. She was a true blessing I hope the company follows the same tune. -
Review 123 (2021-10-29 - Rating: 5)
Classic property is a very good property management to go thru. My mom have been with them for years . They are always same day if she has any problems in her home. Dana has always been so nice and always giving her update on what’s going on. Thank you Dana for being such a great person you are . -
Review 124 (2023-02-08 - Rating: 5)
Classic Property Management was a pleasure to deal with when renting, especially the Residential Services Specialist Alice Higginbotham who was extremely helpful and kind when processing our application. Would recommend! -
Review 125 (2023-03-21 - Rating: 5)
Alice was phenomenal in helping us find our rental. Great communication, responded quickly, answered our questions as well as broke them down for us to understand. Highly recommend. -
Review 126 (2021-11-04 - Rating: 5)
Alice Higginbotham is a very nice and polite lady. Trying to find a home to rent or buy is such a stressful thing to go through. With Alice, her cheerful spirit, quick responsive attitude made it a breeze! What a breath of fresh air. Thank you for all of your help and for having such a responsive work-ethic.* * * UPDATE as of 11/04/2021 * * *So the application process with Alice was quick and painless. Great job Alice.Once I moved in, Crystal Fletcher was my assigned manager. So many things were NOT done prior to my move in, so a *very long list* put short, my house was not move-in ready.Few months later, pop the champaign!!!Goodbye Crystal Fletcher!!Hello Alex Reynoso!!!So all the bad reviews about Crystal are no longer applicable, she is GONE.Fresh start initiative, great move John.Alex Reynoso is the name!!Alex has been on the ball ever since day 1 with Classic Property Management.So, things have started turning around..FOR THE BETTER!!Alex, you have been handed a huge can of nasty worms to resolve, long road ahead, but let me tell you, I truly appreciate all of your hard work and most of all YOU ACTUALLY COMMUNICATE with the resident. You return phone calls! You return emails! Bottom line, Alex Reynoso, you are doing your job and you are on the right track. Long road ahead yes, but you are getting things done and my nerves and frustration from Crystal have really calmed down now. Therefore, my opinion of Classic Property Managment has turned around.WELCOME ABOARD ALEX!!!Keep up the great work!!YOU are doing a WONDERFUL job!!Maybe once the can of worms have been dealt with and all is on a positive trend, a pay raise or a bonus in time for Christmas will have been well earned!SMART MOVE JOHN SHEAR!! -
Review 127 (2023-02-28 - Rating: 5)
Millicent was a pleasure to work with! She was very helpful and her communication was prompt between us and the landlord. This helped to get things done in a timely manner, which was crucial in our situation.Thank you Millicent! -
Review 128 (2025-02-27 - Rating: 5)
Classic has been managing my properties for over a decade now. I have been very pleased with the quality of the services provided, particularly by Ms. Alice Higgenbothom. She is also quick to respond, professional and helpful. I would recommend them to other property owners. -
Review 129 (2022-04-25 - Rating: 5)
Everything was smooth from beginning to end! I especially want to thank Alice H. For begin so professional and passionate about her work. She kept an open line of communication throughout the whole process and answered every question I had! -
Review 130 (2023-01-17 - Rating: 5)
Very friendly people who will work with you to get your lease signed. Alice Higginbotham was really helpful and patient with me when I was waiting on getting information from my current landlord. -
Review 131 (2023-03-08 - Rating: 5)
CPM are the best! Everyone that I have dealt with has been very professional and has provided great customer service. I want to give a huge shout out to Kyesha and Melissa. They have both been so patient and understanding with my situation. Life happens and it hits really hard sometimes, but when you have a group of people that are relatable and willing to work with you it goes a long way!!! Thanks Kyesha, Melissa, and the entire CPM team. If you are looking for some where to live, reach out to CPM. They are the best! God bless you all for your kind hearts!!!😇 -
Review 132 (2023-02-21 - Rating: 5)
Absolutely wonderful experience with Classic, very responsive and communicative. Was able to get me into my unit on short notice. Millicent and her team are exceptional. -
Review 133 (2022-04-15 - Rating: 5)
I’ve lived in a classic property for 10 years. They’ve always taken good care of us and been easy to work with. Would definitely recommend. Alice is especially great! -
Review 134 (2022-10-25 - Rating: 5)
Alice was so sweet and nice to me. Very helpful. Got us accepted for our new home within 5 hours of applying! -
Review 135 (2021-07-16 - Rating: 5)
My relationship with Classic began from a renter perspective, i had rented a few properties from them before i purchased my own home. Since they were so amazing to rent from i wanted them managing my rental property. You will not find a better company to manage your rental property and most of all your renters. Love Classic Property! -
Review 136 (2022-04-04 - Rating: 5)
I have good experience with Alice Higginbotham at Classic Property Management. Alice has been very attentive and give great supports in resolving issues that I ran into with my rental properties. -
Review 137 (2021-10-12 - Rating: 5)
Classic Management is very professional and quick with the application. Alice Higginbotham is great to do business with. She helped me get into a new lease home for a great deal!! -
Review 138 (2019-04-12 - Rating: 5)
As a 4yr tenant with Classic Property Management now, I can honestly say my home experience has been great!!! Let me go a little further and explain why this leasing company is PHENOMENAL!! Does anyone remember the government shut down? Well lets say as a federal employee that shut down caused serious life changes(NO PAY)which included, my lively hood etc....Most companies ONLY care about there money and rent to be paid on time!! Classic Property Management cared about ME and my family!!! I worked with some amazing individuals like DEsssence & Kiesha at the office directly who gave me an excellent customer experience & worked with me due to this horrible and unexpected life altering situation. Unexpected life changes can happen to anyone, but having the level of comfort and support like I have with Classic Property Management, still having a roof over my head, is an experience like no other! I recommend this company who is professional, supportive, and let me say good about fixing things when needed👍 to ALL looking for a new home to rent or buy!! -
Review 139 (2024-05-13 - Rating: 5)
Great experience! Alice made it a very smooth process during our very stressful moments ! Thanks again ! -
Review 140 (2021-06-09 - Rating: 4)
Classic property management has been a partner with us for over 10 years. They have struck a nice balance between servicing the owners and the tenants. We appreciate their partnership. -
Review 141 (2023-04-06 - Rating: 5)
Alice was great to work with; shes very knowledgeable, friendly, honest and makes you feel like youre more than just a number. Thanks Alice!!!! -
Review 142 (2023-05-04 - Rating: 5)
Alice H. was great to work with! Helped so much to get us into a rental fast! Very good communication. -
Review 143 (2022-05-23 - Rating: 5)
I was needing an answer to a my question about filling out a Pool Card form. I emailed Dan Vincent, and he answered me in a timely manner. I filled out the form, and the next day, I received an email stating that my pool card was being delivered. Wow! I’m impressed. Dan, thank you for your help. -
Review 144 (2024-04-26 - Rating: 5)
Millicent is a wonderful and awesome person! Here customer service is above and beyond excellence! She is on top of everything and makes sure everything gets done in a timely matter!Thank you! -
Review 145 (2022-05-11 - Rating: 5)
Alice is truly helpful. I had questions and concerns about my lease renewal. She was able to clarify my concerns in a positive professional manner! -
Review 146 (2022-04-01 - Rating: 5)
Professional, friendly, prompt service and great customer service experience so far at Classic Property Management. Alice is very helpful and responsive. Highly recommended company! -
Review 147 (2024-07-09 - Rating: 5)
They were very helpful and fast to reply! They have been great to work with so far :) -
Review 148 (2023-03-15 - Rating: 5)
Application process was fast and Alice was friendly, professional and very informative of the whole process. I love the location of house, everything looked good and all questions asked were answered good. In all it was a good experience. -
Review 149 (2023-03-29 - Rating: 5)
Alice was very helpful. Quick and nice approval. Very good communication during the whole process. Dana was also great. Great communication thru the process -
Review 150 (2024-01-15 - Rating: 5)
She was awesomeeeeeeeee. Was very patient, we hit a few road blocks, but she worked through them. 5 star service. -
Review 151 (2023-06-22 - Rating: 5)
Alice Higginbotham was overly helpful with our rental experience. She was prompt and quickly answered all of our questions. I recommend working with this group. -
Review 152 (2021-10-22 - Rating: 5)
Alice at Classic PM made has been incredible to work with and made our leasing process extremely easy. Very responsive, answered any questions we had. Thank you again ! -
Review 153 (2023-08-28 - Rating: 5)
I’m truly satisfied with the company they helped me lease my first home for me and my family. Thank youAlice Higginbotham &Classic Property Management for the new beginning. -
Review 154 (2023-12-28 - Rating: 5)
As always, Dana provide the most excellent service she very knowledgeable in her profession i feel very fortunate that she handles my account -
Review 155 (2024-01-31 - Rating: 5)
Dana and the team at Classic do an amazing job! We are so comfortable having them manage our properties. Thank you! -
Review 156 (2024-03-26 - Rating: 5)
A valuable partnership. Millicent has an excellent attention to detail, and is quick to take action. Very competent. -
Review 157 (2022-06-04 - Rating: 5)
Alice H. was wonderful!, She communicated with me effectively and efficiently about the property that I was inquiring about and that is an A+ in my books!! Can’t wait to be a future tenant with Classic Property Management!!! -
Review 158 (2021-12-02 - Rating: 5)
My grading on Alice HigginbothamShes amazing at what she does... shes on top of things when to comes her job and others. Alice is great at her job and does it with joy in her heart. -
Review 159 (2024-03-12 - Rating: 5)
We work with Alice higginbotham she was so amazing any questions I had she answered she explained everything the way I would understand I recommend them 🫶🏻 -
Review 160 (2022-04-08 - Rating: 5)
Requested architectural approval for a new mailbox. Sandra, our property manager, promptly answered my queries about the approval process, quickly submitted our application to the HOA for review and we got a speedy approval! -
Review 161 (2018-08-23 - Rating: 4)
We had an AC issue last month at the worst time of the year and Classic Properties had someone out very quickly within a couple of hours. The technician had our AC up and running within 30 minutes. Thank you Classic Properties and to the technician who came out on a Sunday! -
Review 162 (2023-08-25 - Rating: 5)
Hector was polite and speedy. As always, Classic Property Manager makes being a tenant super easy. -
Review 163 (2019-08-22 - Rating: 5)
When our HOA switched we saw a major difference between our old and new management companies. We receive weekly updates on our on going projects, monthly in depth reports for our board and Classic responds to our phone calls. The most important thing is our HOA members are very happy that they get the information,via email, when we have a problem. -
Review 164 (2023-05-22 - Rating: 5)
Mrs Alice and her team has made my family and I the most happy family right now very quick and helpful, the best is yet to come for all of you. -
Review 165 (2024-05-03 - Rating: 5)
Alice was a great help and comfort to me thru this process. She is the best !!!!! -
Review 166 (2022-07-05 - Rating: 5)
Classic Property Management has been an easy leasing agent to work with, and Alice Higginbotham has been very helpful any time we have had a need for assistance. -
Review 167 (2023-12-05 - Rating: 5)
The application process was quick...taking less than 1 day. Alice was so nice and very informative. -
Review 168 (2022-02-21 - Rating: 5)
Alice Higgenbotham is a treasure to this company. Her kindness, tone of voice, professionalism and overall impression is something everyone in business needs to aspire to. -
Review 169 (2023-07-28 - Rating: 5)
Efficient, respectful, and responsive service. Alice addressed all the minor hurdles that arose in the process and delivered satisfactory results. -
Review 170 (2021-09-21 - Rating: 5)
AWESOME team to work with! Alice Higginbotham and Kyesha Nesbitt are very knowledgeable and cooperative. They promptly responded and provided everything I needed to assist in my move and I am very grateful to them for their assistance. Thanks so much! -
Review 171 (2023-12-14 - Rating: 5)
I have a had a great experience with Classic Property Management. Everyone that Ive encountered has been helpful and nice. -
Review 172 (2021-10-29 - Rating: 5)
I viewed a property on Alyssum Drive with Dana at Classic Property Management. Dana answered all of my questions and was very patient with me . I also view properties with another company and they were not as friendly. I just wanted to thank dana for her Professionalism -
Review 173 (2024-08-26 - Rating: 5)
Alice has made this a smooth process couldnt have asked for someone better to help us.