Willow Bend Mortgage Company, (117371) - Plano

Photo of Willow Bend Mortgage Company, (117371) - Plano

Located in Houston, Texas

Address: 5800 W Plano Pkwy Ste #105, Plano, TX 75093, United States

Phone: +1 972-818-1666

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage broker
  • Mortgage lender

Photos

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Comments

  • Review 1 (2024-01-05 - Rating: 5)

    I recently worked with Mr. Parras for my mortgage loan. From the beginning he has shown exemplary professionalism in handling my loan. He was straight forward and very helpful in explaining the process from start to finish. We hit a few snags in the process (due to my ignorance of the process) but in the end we were able to build and move into our dream home. I could not have done this without him and his guidance. I highly recommend Mr. Parras to my friends & my family. I have made another friend for life!

  • Review 2 (2023-06-22 - Rating: 5)

    I highly recommend Andrew the lender for home renovation loans. He has an excellent understanding of these loans and his in-house underwriting team makes the entire process smooth and hassle-free. I had the pleasure of attending one of Andrews classes and was impressed by his knowledge and expertise in the field. He also provided regular updates on home programs, which was very helpful. Overall, I had a great experience working with Andrew and would definitely recommend him to anyone in need of a lender for home renovation loans.

  • Review 3 (2023-10-07 - Rating: 5)

    Terri Karr is not only the most knowledgeable loan officer I know, she has a heart to help buyers get the perfect home. she talks to them every step of the way, helping them determine what payments will be by looking at individual homes, how much their taxes are, and how HOA dues will affect the payment. when we write an offer, she will reach out to sellers agents and confirm how thorough the preapproval process has been handled and that she is available to answer questions at any time during the loan process. at any time during the loan process. after over 25 years working together Terri is not only a business acquaintance, she is a friend.

  • Review 4 (2024-04-17 - Rating: 5)

    I had a GREAT experience because Ms. Terri Karr at Willow Bend Mortgage was incredibly knowledgeable and helpful throughout the entire mortgage process. Her expertise and support made everything smooth and stress-free! I love my new home.

  • Review 5 (2023-07-31 - Rating: 5)

    Terri and her team were absolutely AMAZING! She made the experience of buying my first home a great one! She and her team, especially Ashley, have the BEST communication and we always knew what was going on and coming next which is huge throughout this whole process. We would without a single doubt or hesitation recommend Terri and her team to anyone and are beyond thankful that they were recommended to us during our home buying process. We will be using this company and team for all our future endeavors for sure!

  • Review 6 (2023-12-15 - Rating: 5)

    Sidney Kerr is skilled, reliable and friendly! Thanks to her efforts and hard work I was able to close on my new home within two weeks of offer acceptance. Ive found my go-to for future lending needs and will recommend Willow Bend to friends and family in the future.

  • Review 7 (2024-04-21 - Rating: 5)

    I had the pleasure of working with Marisa Rubio for my home loan, and I couldnt be more satisfied with the experience. She was incredibly helpful throughout the entire process, providing expert guidance and making everything clear and straightforward. Her reliability and attention to detail gave me complete peace of mind. I highly recommend Marisa Rubio and her team at Willow Bend Mortage to anyone in need of a home loan. Thank you for your outstanding service!

  • Review 8 (2024-02-27 - Rating: 5)

    Outstanding! Amazing work done to get my Buyer into his new home. The communication is KEY in every transaction and Cynthia kept all parties well informed throughout. Her after closing dedication to the buyer was the icing on the cake. Cynthia should be your business partner in every transaction if possible

  • Review 9 (2024-04-08 - Rating: 5)

    The best there is out there! Aide is my go to for my clients and I’ve worked numerous transactions with her. Each and every time she knocks it out of the park, and each of my clients have nothing but positive things to say about her. With her experience in the industry, and her personality, Aide is your go to loan officer, is constantly available for not only my questions, but my clients. She helps educate them on the home buying process and walks them through every step of the way.

  • Review 10 (2024-03-09 - Rating: 5)

    As always Sidney Karr is fantastic. She went beyond the call of duty on this transaction. It took alot of diligence on All our parts to get to the closing table. Im glad Sidney was on our team. Our clients couldnt have been in better hands.Debbie & Bruce SchwanbeckSwan Realty Grouppowered by Fathom Realty

  • Review 11 (2024-02-26 - Rating: 5)

    Cynthia did a great job inworking with me to facilitate this complicated 203K mortgage for my property. She always responded to any questions I had and stressed her availability to assist at any time.I will be recommending her for working with several people who are indicating that they also would like to move to the RGV area as they may be taking new roles with affiliated aerospace companies that will be assigning members to the RGV area.I would also like to add that Brian Everheart of Willow Bend also performed excellently as he assisted with the construction aspects of the project. He alerted me in a timely fashion to any inconsistencies that he recognized and was able to advise the steps I needed to execute to remedy any possible issues he envisioned.I felt that I was in good hands with their assistance and professional expertise in their subject-matter fields...JDN

  • Review 12 (2024-02-23 - Rating: 5)

    The Karr team is my go to team for referring my Cedar Creek Lake clients. I have referred them for many years to many of my clients and they have always done an excellent job--and pulled a few rabbits out of hats to get a deal done when other mortgage companies could not. From my first time in home buyers to my buyers purchasing multi million dollar homes the Karr team has always come through. I highly recommend the Karr team--you will not be disappointed! Debbie French, Debbie French Real Estate Group, Ebby Halliday Cedar Creek Lake.

  • Review 13 (2024-01-02 - Rating: 5)

    Would recommend Tom to any family member because of how willing he was to help. We had a bad experience with a loan officer that didn’t want to help us and it seemed like he was even trying to find ways for us not to close. With Tom, it was the complete opposite. He always made sure we were taken care of. His communication was timely and fought for us until the end. Amazing customer service both Tom and our realtor Vanessa Grimaldo! Thank you.

  • Review 14 (2023-08-23 - Rating: 5)

    Sidney and her Willow Bend team were great! We had a short notice move, and they helped us with comparable VA and Conventional options, long and short-term options, and then helped ensure we were doing all required tasks on time. Sidney even called a couple times to check in and see if she could do anything else. Then the day before closing an issue developed. Sidney showed up at closing, shared her knowledge; we closed on time and got into our house with movers and maintenance personnel. We couldnt have done it without Sidney and Willow Bend!

  • Review 15 (2023-10-03 - Rating: 5)

    I recently had the privilege of working with Terri Karr and her team at Willow Bend Mortgage to secure a mortgage for my new home in Texas, and I cannot express enough how impressed I am with their services. From start to finish, my experience with Terri was nothing short of exceptional. Heres why I wholeheartedly recommend them to anyone in need of mortgage services:Expertise and Knowledge: Terri is knowledgeable about the mortgage industry and passionate about helping her clients. She took the time to thoroughly explain every step of the process, making sure I understood all the intricacies involved.Personalized Guidance: What sets Terri apart from others is her commitment to tailoring her services to meet my unique needs. She carefully assessed my financial situation and provided customized solutions that worked best for me. This level of personalized attention is truly remarkable.Transparent Communication: Clear and open communication is essential in the mortgage process, and Terri excelled in this aspect. She and her team kept me informed at every stage, promptly answering all my questions and addressing any concerns I had. I never felt left in the dark.Efficiency: The efficiency of Terri and her team at Willow Bend Mortgage is commendable. They streamlined the application and approval process, ensuring that I received my mortgage approval quickly. This efficiency made a significant difference in the competitive housing market.Competitive Rates: Terri offered me some of the most competitive mortgage rates I could find. She worked diligently to find the best deal for me, ultimately saving me a substantial amount of money over the life of my loan.Sensitivity to Timelines: In the fast-paced world of real estate, meeting deadlines is crucial. Terri understood this and made sure all the necessary paperwork and approvals were obtained promptly, enabling me to close on my new home without any hiccups.Professionalism: Throughout the process, Terri demonstrated the utmost professionalism. She and her team were not only knowledgeable but also courteous, respectful, and a pleasure to work with.In conclusion, I cannot recommend Terri Karr at Willow Bend Mortgage highly enough. Her expertise, personalized service, transparency, and dedication to her clients make her stand out in the mortgage industry. Thanks to her outstanding support, I am now comfortably settled in my new home. If youre looking for a mortgage lender that truly cares about your financial well-being and homeownership dreams, Terri Karr is the way to go. She has earned my trust and gratitude, and I am confident they will exceed your expectations as well.

  • Review 16 (2024-01-19 - Rating: 5)

    Terri came in and helped my buyer save their home purchase in record time! They were approved with someone else who at the last minute could not loan on the type of property, she swooped in and had them done by our original close date! I can not say enough good things about Terri and her team and how much they truly care about helping buyers!!!

  • Review 17 (2023-08-15 - Rating: 5)

    I would 100% recommend Eric Winzer to anyone and everyone! As a first time home buyer, I had no idea what I was doing, which I told Eric. He was so patient and thorough and made sure that I understood each and every step of what was going on during the whole process and helped me in any place that I needed it…not that I even had to do much, because he made everything so easy on our end. He even took the time to relay all info twice, once to myself and then all over again to my boyfriend, so that we were both getting the information from him and both had the opportunity to ask him any questions that we might’ve had—which he was seemingly available to answer 24/7 because we always got a response from him as soon as we reached out, no matter what day/time it was. Also, he was so on top of everything, he got us to a closing date that was 15 days earlier than our original closing date, which was AWESOME since we were really excited to get into our first home ASAP!We will for sure be calling Eric again if we need a broker for anything in the future!

  • Review 18 (2024-12-22 - Rating: 5)

    I was always update on a daily basis of what was pending and all of my questions were answered promptly.

  • Review 19 (2024-03-11 - Rating: 5)

    Sidney Karr is A # 1 Responsive, timely, never left me wondering where we were in the process. Tell her your dreams and let her take it from there while you prepare to move!

  • Review 20 (2023-10-17 - Rating: 5)

    Sidney was great during the process! Got the loan closed ASAP without any issues at all! Great communication throughout the process as well. Would definitely recommend to future clients moving forward!

  • Review 21 (2024-04-11 - Rating: 5)

    Cynthia Robles was amazing! Ever so grateful for her hard work and dedication to helping me get my mortgage! Totals recommend!

  • Review 22 (2023-10-02 - Rating: 5)

    Terri Karr is remarkable! I have never worked with a loan officer so knowledgeable. She has figured out ways to pull more transactions from the gutter than you could imagine. Whether it was a loan that originated with her and something unexpected came up, or a loan I transferred to her hoping she could breathe life back into one circling the drain. Terri did that again with the closing this week. I was sure it was gone and she said, Let me think about it over night. Next thing I knew I had an ecstatic buyer and I was getting my check! Dont want to add up how many years we have been working together, but hope it will be that many more. You are the best! Thanks, Dea Kelly

  • Review 23 (2024-02-20 - Rating: 5)

    Terri, Sidney and their team always take care of my clients! It doesnt matter whether a home is on the lake, in the country, or in the city, the Karr Team provides amazing service, communication, and rates.

  • Review 24 (2024-04-21 - Rating: 5)

    I feel amazing and exited for me and family being able to have our own home. We feel very grateful to Ms. Rubio and Willow Bend for all the help throughout this process. Thank you.

  • Review 25 (2023-12-19 - Rating: 5)

    Terri Karr was super helpful and took the time to explain every step of the process to us. As a first-time homebuyer (who recently lost my mother), I admit I needed major hand-holding, and she really went above and beyond in doing that.

  • Review 26 (2023-10-14 - Rating: 5)

    Sidney walked me through every single step of they way. Even during the crunch moments or constraints, she was calm and worked through them to make things happen and keep my anxiety down. I was referred by sister n law and I will refer her to anyone that I know!

  • Review 27 (2023-09-06 - Rating: 5)

    Eric was great in helping my clients with acquiring their home. Hes professional, experienced, and very helpful. Clients are always pleased with his service.

  • Review 28 (2020-05-23 - Rating: 5)

    We had a great experience with Craig and his team , outstanding customer service, our refinance took longer that normal because of covid-19, but they were able to close our loan on a great rate. From day one Craig was very confident that they could close our loan and he stood by his words which it gave us a peace of mind from day one that we started working with them.Outstanding customer service and trustworthy , have already referred them to our friends which they were able to help out and close their loan and will continue to refer them.Many Thanks to Craig , Trey and Amy

  • Review 29 (2023-11-19 - Rating: 5)

    Great experience! Tom & Jay went above & beyond. Very knowledgeable & trustworthy.

  • Review 30 (2023-07-31 - Rating: 5)

    Great experience. Sidney and Ashley were very helpful, patient and encouraging. Kept me updated regularly and answered all my questions and concerns no matter how small.

  • Review 31 (2023-01-11 - Rating: 5)

    Had a great experience with Chase at WBM. It was our first time purchasing a home and he helped us successfully close on our home. I would recommend this brokerage to anyone and everyone and plan to use them again in the future.

  • Review 32 (2023-07-03 - Rating: 5)

    Brenda Aguirre is an amazing person to work with. She will go out of her way to help the client. Highly recommend her!

  • Review 33 (2023-07-23 - Rating: 5)

    100 percent recommend Cynthia to aid anyone in the home owning process. She is honest whole heartedly and cares about her clients.

  • Review 34 (2023-07-30 - Rating: 5)

    Very professional and lots of communication which I appreciated and helped ease the whole process! Lori did an amazing job! Highly recommend.

  • Review 35 (2023-08-04 - Rating: 5)

    Eric was great! He was easy to work with and went above and beyond helping us understand the home loan process.

  • Review 36 (2024-04-08 - Rating: 5)

    Willow Bend Mortgage was superb in helping me obtaining my loan and made it really easy for me.I am truly thankful for all their help.

  • Review 37 (2023-12-01 - Rating: 5)

    MR ERIC PARRAS IS EXTREMELY KNOWLEDGEABLE, VERY KIND FRIENDLY, PATIENT, IT WAS A PLEASURE WORKING WITH ERIC, I WOULD HIGHLY RECOMMEND MR PARRAS TO ALL MY FAMILY AND FRIENDS.

  • Review 38 (2023-11-10 - Rating: 5)

    Awesome people work for Willow Bend Mortgage! Would recommend to everyone looking for a mortgage or a refinance.

  • Review 39 (2022-09-19 - Rating: 5)

    Worked with Drew when purchasing a home. Offered the best rate and provided a seamless process. Would use again!

  • Review 40 (2023-09-26 - Rating: 5)

    Great team and made process of buying my dream house so much easier.

  • Review 41 (2024-05-06 - Rating: 5)

    Sidney Karr always does a fantastic job!

  • Review 42 (2024-01-02 - Rating: 5)

    Exceeded expectations! Excellent follow through and Communication. Thinks outside the box!

  • Review 43 (2023-08-04 - Rating: 5)

    Eric is wonderful to work with. We highly recommend him!

  • Review 44 (2023-08-08 - Rating: 5)

    Excellent all-around service!!!!

  • Review 45 (2023-06-22 - Rating: 5)

    Guided us throughout the process.

  • Review 46 (2024-04-25 - Rating: 5)

    Great to work with

  • Review 47 (2024-02-28 - Rating: 5)

    Best in the business!

  • Review 48 (2016-07-28 - Rating: 5)

    A+