Veterans United Home Loans Killeen
Located in Houston, Texas
Address: 1302 W Stan Schlueter Loop Ste 100, Killeen, TX 76549, United States
Phone: +1 254-350-2250
Rating: 4.7
Services
- Identifies as veteran-owned
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage broker
- Mortgage lender
Photos
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Comments
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Review 1 (2024-12-06 - Rating: 5)
Danny provided excellent and outstanding service to us. We could not be happier with his professionalism. Danny is knowledgeable and expedient.His personable manner and patience made working with him an awesome experience. Danny was always very prompt in responding to us and never once minded repeating himself. He always explained everything clearly and in detail. His communication skills are exemplary and could not be any better. Danny goes above and beyond! He made our home buying process a great one. Danny Reyna is a Jumbo gem to be treasured and a true asset to Veterans United! Also, Danny’s staff in the Killeen,TX office were very welcoming and professional. They made any office visit a pleasant one! -
Review 2 (2024-11-13 - Rating: 5)
We had a highly positive experience working with Veterans United Home Loans. Their team was incredibly supportive, providing excellent guidance throughout the entire process. They demonstrated a strong commitment to ensuring our needs were met, and were always willing to work with us to find the best solutions. We truly appreciated their dedication and expertise. -
Review 3 (2024-12-02 - Rating: 5)
The team at Veterans United were amazing. Merrie, Adriana, and Mike were so helpful. Im homeowner now! -
Review 4 (2024-05-23 - Rating: 5)
I want to thank Veterans United for assisting me with my home loan. The team I had with worked diligently and often a little late to assist me. They explained every step with an informational video and was always willing to answer any additional questions. THANK YOI! -
Review 5 (2025-01-26 - Rating: 5)
This is an amazing team to work with. They ensure that you understand the process and they assist with taking some of the stress in buy a home away. Truly am happy and grateful with our on home purchase. -
Review 6 (2024-07-15 - Rating: 5)
My family and I knew nothing about buying a home, but the veterans united team that it was assisting knew exactly how to guide me by explaining each step of the process. Veterans united gave me trust and peace of mind, for this new chapter that I thought it was impossible and unreachable, all thanks to them. -
Review 7 (2024-08-20 - Rating: 5)
This was my first time going through the home loan process with very little knowledge of what it entailed. Danny and his team guided me through the it, making everything as simple and straightforward as possible. I was provided all the resources, answers, and information that was needed and enjoyed working with them throughout the process. -
Review 8 (2024-04-25 - Rating: 5)
Michelle and her team were so Amazing in helping my parents buy their new home! We are so thankful to Veterans United. You guys Rock!!! -
Review 9 (2024-02-03 - Rating: 5)
Overall the process was so simple and easy. Danny, Mike, and Adriana were a pleasure to work with. I was a loan officer and they knocked it out of the park with their amazing customer service. The technology at Veterans United was simple and easy to use. I would highly recommend Danny and his team to my family and friends. Thank you Danny and team for a job well done and I look forward to working with you all again in the future! -
Review 10 (2024-09-12 - Rating: 5)
Michelle and her team did an awesome job! She answered every single questions we had and made the home buying process smooth! -
Review 11 (2024-03-29 - Rating: 5)
My experience with Veterans United was great, the team was very helpful and understanding. They ensured that I thoroughly understood the home purchasing process. Ms. Michelle Westbrook is exceptional, such a dedicated, efficient loan officer. -
Review 12 (2024-02-08 - Rating: 5)
Amazing, professional staff. From start to finish, it just took 24 days to close and move in to my new home. The Veterans United app is easy to navigate, extremely useful for communicating, signing/uploading documents, and a variety of other helpful functions. Merrie Ellis supported me from day 1 all the way to closing day! Thanks, Merrie! -
Review 13 (2024-03-08 - Rating: 5)
Michelle Westbrook was the best loan officer we could ask for. It was our first time buying and she made sure we understood everything before we proceeded. She was always a call away and available for us! She had our best interest in mind and we wholeheartedly trust her. -
Review 14 (2023-10-02 - Rating: 5)
Their app/web interface is easy to use/follow and was promptly updated by their team whenever there was a new document/change.They were transparent with the whole process. We always felt in the loop and didnt get a bad vibe when we asked questions.All in all, my wife and I had a very pleasant experience working with Danny and their team at Veterans United Home Loans! -
Review 15 (2024-06-21 - Rating: 5)
If you are looking for a lender I would hands down recommend Michelle and her team. The experience was great and the process was smooth and no where near as stressful as I thought it would be. Thank you to everyone at Vetrans United for helping us get our home! -
Review 16 (2022-08-07 - Rating: 5)
Quote from my real estate agent Your lender is awesome! Have not worked with a VA lender before that has been so easy, attentive, and responded so quickly. This is the second home I have purchased through Veterans United home loans and both experiences have gone extremely smooth. Danny Reyna and the entire team I worked with were very attentive and responsive to any and all concerns I had. Because of this dedication, I was able to close on my home on a Friday afternoon (after getting out of work) and the loan get funded literally 10 minutes after I signed all the paperwork. Because of the great team at Veterans United I would have to say that the home buying process has been EASY especially knowing that I had a knowledgeable and supportive team of helpful people to call on with any questions or concerns. I will use them again in the future when purchasing a home and will recommend them to anyone for sure! -
Review 17 (2023-06-10 - Rating: 5)
Go No Further, You have Found Your 1st Class Team......Do not pass this awesome experience on purchasing a home. Its already stressful on making the selection and know you have a complete team of individuals that are going above and beyond to make the entire purchase of your dream home come true. I cant thank them enough. If there were a VIP program that existed you would be a part of it. The entire process is flawless. The dashboard on their portal is spot on. I never felt like I had any fear of the unknown. True transparency throughout the process was given. I knew exactly what was going on and when it was on the next level. I will be definitely sharing my experience on whatever platform that is associated with these awesome team players. You have made my dreams come true. -
Review 18 (2022-04-14 - Rating: 5)
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Crystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family! -
Review 19 (2023-12-23 - Rating: 5)
Would highly recommend specially for first time home buyers that are afraid of the experience the Veteran United Home Loan team I work with make me feel safe and the process was beyond smooth and fast and there highly adaptable and flexible. Ms.Ellis and her team truly love what they do tAnd they take ever case personal in a positive way -
Review 20 (2023-10-26 - Rating: 5)
Merrie Ellis did a outstanding job!!!She always goes above and beyond for her clients!!Shes truly amazing at was she does and is always looking out for the best possible outcomes for her clients, we have gone with her for multiple properties and she always makes it happen!She has our business until she either retires or moves away! Thank you Merrie!! -
Review 21 (2021-06-30 - Rating: 5)
Everyone at Veterans United was a pleasure to work with. They are great at communicating, which is so important as stress comes naturally with buying a home. They were quick to respond to any of my questions or concerns, on top of every task, and overall made my home buying experience so simple. I highly recommend working with them! -
Review 22 (2022-12-29 - Rating: 5)
No words can truly express how we feel. Our dream has been actualized and we cannot be more grateful. Merrie, Mike, Todd, Kyle, and Danny all played a crucial role. This was our first home buying experience and everyone was graceful and patient with all of the questions we asked. Their dedication to excellence and service has been second to none. A 1 to 10 scale is not adequate to reflect their actual impact. Though words do not express our gratitude I will simply say thank you for everything and I will definitely let everyone I know how well we were taken care of. -
Review 23 (2024-01-02 - Rating: 5)
Danny and Britt helped me purchased a beautiful home for my family and walked me through the whole process -
Review 24 (2019-06-05 - Rating: 5)
This was the easiest process because of Danny Reyna. He helped me and my family find and purchase our very first home with ease. We have never purchased a home before and Danny made the process very stress free. Any time we had a question or needed help with anything he was always there and was reliable. I am going to recommend Danny and the Killeen Veterans United to anyone I know curious about buying a home in the area. Danny is great and I am glad I had the pleasure of working with him. -
Review 25 (2019-03-13 - Rating: 5)
Working with Veterans United was the best first home buying experience I could have asked for. Our lender worked with us on everything and was excellent throughout the whole process. If I had to buy another house I would go back to them hands down! -
Review 26 (2023-03-07 - Rating: 5)
Danny and his team are by far the best mortgage, insurance, moving, and everything in-between veteran group around. I almost felt like a commander with them as my private staff feeding me recommendations, COAs, and helping with decision points. If you have any form of real-estate related business, buying or selling or just curious, call them first. -
Review 27 (2024-05-25 - Rating: 5)
I would 100% recommend Michelle Westbrook and her team whether it’s your first or your 50th home. The process was VERY easy and the communication was outstanding. -
Review 28 (2018-09-12 - Rating: 5)
Danny, Ryan and Danielle are exceptional Individuals and always willing to help with any questions we had regarding our home purchase. They made our first time home buying experience amazing and free of confusion. They also worked seamlessly with our realtor Irene Rojas (2 doors down from their Killeen Office) and were able to work closely together to answer our questions. When we found the right house they wasted no time in getting everything together in enough time to put in the offer. My wife and I are very happy with our choices in loan company as well as realtor. I will be recommending them to anyone I hear needs to buy a house or refinance. They are truly out there to help Military personnel and veterans. -
Review 29 (2019-10-23 - Rating: 5)
From the beginning the whole team shows they really care, that you’re not just another number. They will go to the ends of the earth if they have to before they say no. Really happy with Veterans United, because of their continuous effort and great communication we have ourselves a new home which we are so in love with. They made this stressful process barely noticeable. A thousand times recommended. Great team! -
Review 30 (2020-09-03 - Rating: 5)
Veterans United made my home.buying process, simple, easy, and explained every thing step by step. As a first time home owner I am glad I went with Veteran United because the Veteran United team was always there for me and willing to work with me in getting approved for a home loan. -
Review 31 (2020-07-22 - Rating: 5)
Great service while purchasing a home from a distance. My phone calls were always answered and questions answered. Required documents were uploaded regularly to ensure that our closing timeline would be met. The interest rate was far more competitive than top military used banks. I was surprised by a full percentage point lower. Thanks for a smooth and easy home buying experience. I would definitely recommend this lender. -
Review 32 (2023-02-03 - Rating: 5)
I can honestly say we would not have the home we have now, if not for the help of the VA Home Loan Team, every single VA Home Loan representative was very informative , knowledgeable and extremely kind as we journeyed the home buying experience, We are forever grateful! And I will always, always! Suggest VA Home Loans to any Veteran!! And again from our family yours, thank you all so much!!! -
Review 33 (2018-09-07 - Rating: 5)
Unmatched service from start to finish. Danny, you and your team are definitely awesome. They ensured that I understood the process from day 1. Started from Getting a pre-approval letter to closing on my first home. I’m so thankful I got to work with Danny and his team.Definitely 5 stars from me. -
Review 34 (2020-06-25 - Rating: 5)
Home ownership in Texas was a far fetched dream. I started with the light house program and with Danny Reynas advice and guidance, he made our dream come true.Danny Reyna and his team to include my Realtor Renee Cordero are very personable and great to work with. They made the home ownership process very smooth.Ive already been raving to my friends about our experience and recommended Danny and his team.Thanks Danny and Veterans United! -
Review 35 (2023-09-29 - Rating: 5)
Overall, it was a very positive and smooth. Until proven otherwise, Veterans United is good in my book. Thanks to everyone that contacted me. Very professional organization. -
Review 36 (2018-09-23 - Rating: 5)
Working with Danny was amazing! He kept us informed, and when we felt uneasy about something he was there to inform us that everything was Ok, with very knowledgable information. The moment our loan process was sent to him, he was on it! Every week there was new things to do because of his hard work behind the scenes, which made the process go quicker than expected! Even afterwards I recieved A thank you card from danny and veterans united along with our own welcome mat, which made us feel appreciated working with veterans united. All the staff treated us as family. To name a few, Danielle and Ryan also kept us informed and made sure all questions and concerns were handled so we can continue to handle our other things in life knowing we were in good hands with Veterans united!! I feel sad knowing its all ended, it was great working with you all! From here on out you all will be considered family to my wife as well as our kids and grandchildren! Thank you!!! -
Review 37 (2023-07-31 - Rating: 4)
My husband and I love the team in Killeen. However, the loan company (Mr. Cooper) they work with sucks. Every month, we try to pay whatever we have left towards our mortgage principal. When go online, one can clearly see additional principal on it for selection. Dont be fooled by it but check transaction history every time an additional principal is paid. Because Mr. Cooper will use part of that fund to pay monthly payment which they can get interest from. Although this kind of incident happened to us when we had Citi Mortgage before, it wasnt as bad as with Mr. Cooper. Just 2021 along, it happened 4 times already. Although I did call in and have all the funds reversed, it is just bothersome that I cannot trust the loan company. I have sent an email asking Mr. Cooper to fix this issue but all they did was apologizing. So VU, could you please help us with this concern? Thank you!07/31/2023 updateBig improvement on the additional principal payment. Thanks! -
Review 38 (2023-02-27 - Rating: 5)
It wasn a very hard process the app was very user friendly, underwriting sucks but pretty sure everyone says that, overall very eye opening experience. And I would recommended Michelle (my loan officer) to anyone of my friends because she was great. -
Review 39 (2019-11-26 - Rating: 5)
Veterans United really help us a lot, every time we have a questions they are there to response. They processed our documents so quick! And if i know somebody who is looking for Va loan for sure i will recommend VETERANS UNITED! Thank you Veterans United and keep helping people! -
Review 40 (2023-11-07 - Rating: 5)
Veterans united was the best experience for us in our Buying a Home process. I would recommend this to every veteran. -
Review 41 (2019-07-22 - Rating: 5)
Hands down best service, the staff were kind and courteous; and they answered all my questions. I was still a tad bit slow and timid about some misgivings I had with the loan and appraisal process and Veterans United at least in my branch walked me through it all. I even went to a few other loan officers with other companies and I didnt like their rates. V.U. gave me the best possible possible rates they could find, and monitored them like a hawk. -
Review 42 (2019-07-26 - Rating: 5)
I always felt I was in good hands regardless of who I spoke to in Veterans United. Everyone sounded like they had a smile on their face and were ready to help you in whatever way they could. Totally recommend them. -
Review 43 (2021-06-05 - Rating: 5)
My hubby and I are extremely grateful for Danny Reyna and his team. They have made the purchase of our first home a smooth and easy process. Thank you Veterans United. -
Review 44 (2023-04-13 - Rating: 5)
Awesome lender to work with. Friendly, knowledgeable, and professional. They truly want to help get you the loan that works best for you. Ask for Merrie, she will take great care of you. -
Review 45 (2023-08-10 - Rating: 5)
We really appreciated the ease of working with Veterans United lending crew and team. The portal app made it convenient as well! -
Review 46 (2019-07-09 - Rating: 5)
Danny and his team are superb. Rates are great. No run around or side hustling from anyone. They will tell you exactly what you need to get them and why your getting it.They are definitely serious about getting you into a house if you are actually serious about doing it. -
Review 47 (2021-04-01 - Rating: 5)
Nothing but good to say. The entire VU team is awesome to work with. They made everything very pleasurable and stress free. So friendly it felt like I made new friends! Thanks VU Team. You are all AWESOME. GREAT JOB! A++++++++++++ -
Review 48 (2021-05-03 - Rating: 5)
It was a pleasant experience. I strongly recommend veteran United for Homebuyers. The Loan Officer Danny Reyna made the process very easy for me. Thanks, Veteran United!! -
Review 49 (2019-02-02 - Rating: 5)
Danny was fantastic! He and Danielle both made sure I knew exactly where were in the process and even were able to get everything almost complete while waiting for my divorce to be finalized! This is the first time Ive ever had anyone call me to make sure I understood exactly what all the numbers mean and how the process works! Thank you for your patience and making this so painless!! -
Review 50 (2018-07-03 - Rating: 5)
I recently purchased my home through Veterans United and they help me and my wife realize our dream.It was a painless process and I appreciate all the work done. I will use them again. -
Review 51 (2019-01-02 - Rating: 5)
I absolutely love Veterans United Home Loans!!! Had a house built in 2016 and VU made everything so easy for my husband and I. Everyday I pull up to my home Im reminded of how caring VU is!!! -
Review 52 (2023-11-02 - Rating: 5)
Thank you guys for making this process as easy as possible. A special thanks to Michelle Westbrook for the constant communication, transparency and showing me that my best interest and comfortability is your main priority. -
Review 53 (2021-08-16 - Rating: 5)
The team was great and very helpful. Made buying my first home simple with as little hiccups as possible. 10/10 would recommend. -
Review 54 (2023-08-12 - Rating: 5)
Professional, caring, helpful, sincere and has alot of integrity.i would refer them to the President of the United states and the Pope.va loan are the best, may God bless you -
Review 55 (2018-06-13 - Rating: 5)
Veterans United was exceptional. They worked diligently on our behalf. They were quick to answer any questions that we had. I would definitely recommend Veterans United! -
Review 56 (2020-09-24 - Rating: 5)
Easy Company to work with. Gives you ample time to submit necessary documents. Staff is knowledgeable and there to answer all questions. Gave us a great interest rate. Overall, would recommend. -
Review 57 (2024-01-18 - Rating: 5)
Veterans United was a good experience.. Michelle is awesome.. professional and patient. -
Review 58 (2025-01-02 - Rating: 5)
Very helpful and informative group of people. -
Review 59 (2024-03-22 - Rating: 5)
I had a pretty good experience! I recommend Merrie and her team. -
Review 60 (2023-05-19 - Rating: 5)
They are the best people to work with i would recommend this place to anyone that needs help to buy a place -
Review 61 (2023-09-21 - Rating: 5)
They will make a veterans buying process smooth -
Review 62 (2022-02-20 - Rating: 5)
Dude, just pick up the phone and call already, the people are amazing! The rest, well... that ***t is for the birds. -
Review 63 (2023-04-28 - Rating: 5)
Excellent service and Merrie Ellis is an amazing representative. -
Review 64 (2020-11-11 - Rating: 5)
I WAS EXTREMELY IMPRESSED WITH RYAN, DANNY AND DANIELLE. GREAT TEAM! -
Review 65 (2023-06-29 - Rating: 5)
They took care of me and walked me through the process. -
Review 66 (2023-09-30 - Rating: 5)
Absolutely recommend 100000% with Merrie!!! -
Review 67 (2021-01-01 - Rating: 5)
Excellent service!