Sandy Swann, Loan Officer, Houston Mortgage Brokers

Photo of Sandy Swann, Loan Officer, Houston Mortgage Brokers

Located in Houston,

Address: , , ,

Phone: +1 832-259-3700

Rating: 5

Services

  • Online appointments
  • Appointment required

Categories

  • Mortgage broker
  • Service establishment

Photos

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Comments

  • Review 1 (2024-11-13 - Rating: 5)

    Sandy was a delight to work with, very responsive and knowledgeable. I trusted that she had my best interest in mind throughout the mortgage process. Would definitely recommend her.

  • Review 2 (2024-11-12 - Rating: 5)

    We had a wonderful experience with Sandy. Throughout the whole process, Sandy was very knowledgeable, patient, and was always available to answer questions quickly and reliably. I would definitely recommend working with Sandy as a Loan Officer!

  • Review 3 (2023-11-20 - Rating: 5)

    I closed my condo a week ago. I was so lucky to have Sandy by my side to help me apply for a mortgage loan. It was a blessing to have Sandy as my mortgage broker. after I made an offer until closing in only about a month. I dont know how Sandy made it happen in such a short time. In particular, my status was changed while applying for the loan. I thought that I would not get this mortgage loan. She provided an extremely high level of customer service. She knows what to do to help me get my mortgage loan on time.

  • Review 4 (2023-10-23 - Rating: 5)

    Sandy was an absolute delight to work with when purchasing our home. She was so organized, thoughtful, and diligent in making sure that we were ready to close in just 3 weeks! Wow! Im not sure how she did it all in such a short window of time because she made it all seem so easy. We were blessed to work with her and her team and know that we would definitely use her again in the future.

  • Review 5 (2021-05-05 - Rating: 5)

    We were very blessed to be referred to Sandy by our good friends. She made our entire refinance easy and stress-free. It felt like we gave her our documents and three weeks later we were clear to close. I appreciated her hard work in finding financing that worked for our situation and explaining each step of the process as we went along. I never felt confused or in the dark. I highly recommend Sandy for anyone looking to refinance their home. She will take good care of you!

  • Review 6 (2021-09-15 - Rating: 5)

    Sandy and her team were professional and responsive at every step of the process. She explained and assisted with the requirements, followed up and was available throughout. She made sure there were no surprises and provided good estimates and ranges for timing, rates, and contingencies. Even with steps that were entirely my responsibility, she stayed in touch to offer advice and assistance. The closing was very smooth, thanks to Sandy and her team in preparing the refinance, preparing us, and preparing the documents. I highly recommend Sandy as a consumate, knowledgeable and committed professional.

  • Review 7 (2021-04-15 - Rating: 5)

    Sandy Swann is a dear friend of mine. We have known each other for about 25 years. When we were ready to refinance our home this year we consulted with Sandy about our goals. Sandy was very professional and listened to and spoke to us very clearly and she was able to find the best plan for our situation. We were able to save 2.5 % with our new rate and have lower monthly payments on our new mortgage. We are so very grateful for Sandy and her teams help and for the way that we felt so very cared for by her every step of the way. I will refer everyone I know to Sandy for their lending needs. Thank you Sandy!

  • Review 8 (2023-11-08 - Rating: 5)

    Sandy was one of three brokers/lenders I vetted to finance the purchase of my home in Texas. While I thought I was somewhat versed about home purchasing and selling, Sandy educated me beyond measure. In additional to the educational aspects Sandy provides, what sets Sandy apart from the other lender and broker is accessibility! There is nothing more frustrating than to reach out to your lender and get a response or return call, three days later. Such an action is guaranteed to kill the deal. And if I had selected the other guys….this is exactly what would have happened. Sandy was available whether via text, email or a phone call; 100% available. The best part aspect of working with Sandy (one everyone will appreciate in this volatile market) is she will work hard for you. In August, she locked in an interest rate that literally brought me to tears as rates were on the rise. I still remember the day she called to get my approval to lock me in at a 30 year fixed at 4.8% when rates at that time were over 6%. She punctured the need to pay points to buy the rate down. Sandy received the purchase contract on a Sunday evening, and locked the rate in the next business day on Monday morning.Sandy is an example of someone who is passionate about her job. She loves her craft and excels for her clients. Did I mention she attended the closing? She did! Sandy Swann was there from beginning to end. AND she CLOSED MY LOAN IN 21 days! To add icing to the cake, Sandy is beyond approachable. You will be communicating with her long after you have moved into your home. Thank you Sandy for helping me to realize what I thought would be impossible in a challenging market. Sandy asked me to trust her and I finally did, (I have a type A personality)…trusting Sandy is the best decision I made throughout this process. She delivered beyond my expectations. For all of my financing or refinancing needs, I will never look any further than Sandy Swann @ Motto Mortgage. Thank you, Sandy!!!

  • Review 9 (2022-02-03 - Rating: 5)

    Sandy was AMAZING to work with! She walked us hand in hand through our refinance, in which we worked through a multitude of issues. She never let anything deter us from our goal, continually educated us, and was devoted in helping us cross the finish line. I cant recommend someone better that truly cares about her clients.

  • Review 10 (2021-09-15 - Rating: 5)

    Sandy Swan was an amazing professional woman during the whole lending process.. She made things simple easy and she was very caring.. We were able to close early for our dream beach house because of her diligent and professional skills . I would highly recommend her.

  • Review 11 (2021-04-27 - Rating: 5)

    Refinancing with Sandy was the best decision I made! She was flexible and patient with me during the process. The closing was so smooth and easy. Sandy was consist with communication and explained each step of the way. Definitely would recommend working with her!

  • Review 12 (2022-04-18 - Rating: 5)

    I recently worked with Sandy on a transaction. She quickly responded to questions and kept me updated throughout the entire process. Sandy went out of her way to help us every step of the way and we were able to close in 30 days because of her diligence. Thanks Sandy for all of your help!

  • Review 13 (2021-01-07 - Rating: 5)

    I started working with Sandy Swann early last year. It has been such a pleasure working with her and her clients. Sandy is efficient, professional, thorough, and helps and educates her clients during the entire process. She treats each client like family.

  • Review 14 (2021-10-25 - Rating: 5)

    Sandy provided an extremely high level of customer service in our most recent home purchase. Much of our interaction was by email, text, and phone and the few moments we had to sit and visit in person was icing on the cake for us. She was very attentive to our questions as we closed while out of state. 5⭐️+

  • Review 15 (2021-04-15 - Rating: 5)

    My refinance was a breeze, thanks to Sandy. She provided responsive services and kept everything on track despite a few (expected) hiccups due to COVID. I greatly benefitted from her experience. For example, she adjusted the title company to help my schedule and reduce the commute burden on me. She also got the bank and title company to accept an existing home survey that I was worried would need to be renewed (at cost to me). I would definitely use her services again and strongly recommend them to anyone looking for a mortgage. She was recommended to me by a Coast Guard vet and I recommended her to all my fellow veterans, at least one of whom had as good an experience as I did.

  • Review 16 (2022-02-23 - Rating: 5)

    It was such a pleasure working with Sandy at Motto Mortgage. She’s extremely knowledgeable, has the heart of a teacher and walked us through every step of refinancing our home. Thank you Sandy for everything!!

  • Review 17 (2021-04-14 - Rating: 5)

    A fellow veteran highly recommended Sandy to me and I can pass that recommendation on whole heartedly to anyone looking for a re-fi. She was in constant contact with me through the entire process. Sandy was professional, polite and easy to work with.

  • Review 18 (2021-08-20 - Rating: 5)

    Sandy was easy to work with and did a fantastic job with administration of our refinancing! She was quick to reply and answered every question we had! Thank you!

  • Review 19 (2024-06-25 - Rating: 5)

    Sandy is the best! I recommend her for your mortgage choice.

  • Review 20 (2021-10-26 - Rating: 5)

    Sandy was great and made the process simple. She was very knowledgeable and very helpful. I definitely recommend her.

  • Review 21 (2022-05-02 - Rating: 5)

    Experience was fantastic, what I expected as a customer, keeping me informed throughout the process and effective. Very pleased and highly recommend.

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