Craig Killen, NMLS 180076, PrimeLending

Located in Houston, Texas

Address: 18111 Preston Rd #500, Dallas, TX 75252, United States

Phone: +1 214-315-0410

Rating: 5

Review 1 (2024-11-12 - Rating: 5)
Just wanted to share my testimony on the best experience I ever had. Craig Killen and Katelyn Debowsky made our purchase on our new home exceptional. They both showed outstanding professionalism and lending expertise when we had questions. I will definitely sharing these two individuals, when it comes to purchasing a home. Thank you, Prime Lending

Review 2 (2024-11-12 - Rating: 5)
Craig is an amazing lender to work with. He kept me and my clients updated throughout the entire process. If you want a smooth transaction I would definitely recommend him.

Review 3 (2024-11-11 - Rating: 5)
Craig and his team were responsive, thorough, and very knowledgable. I received a great rate and was able to close very quickly, despite having a complicated application. I highly recommend Craig & everyone at PrimeLending.

Review 4 (2020-02-11 - Rating: 5)
5 stars is not enough. It really is not. In the year 2020 customer service is something that can seem scripted, forced, or overlooked entirely. Rarely do I have an opportunity to work with someone who is genuinely passionate about what they do, and even more passionate about having a positive, lasting impact on their customers. Craig exceeded all expectations and even more during my home buying experience, and I highly doubt id ever use anyone else if I ever had to go through the process again. He responded to every call, text, and email in a timely, patient and helpful manner, while other lenders would get back to me days later, hardly remembering anything we had talked about in previous conversations. He helped me brainstorm the best possible way to buy my home, we crunched numbers, went over different down payment amounts and he would send me spreadsheets to clarify any comparisons I wanted to make with other interest rates/term mortgages/etc. In ADDITION to all that, when my credit score came in low, he went to credit advisors on my behalf and was able to get my credit score UP BY 95 POINTS A WEEK BEFORE CLOSING!!! I was able to get a lower interest rate on my mortgage and change my payments in a huge way. He also gave me the most competitive rate after I compared with probably 30 other lenders. If you dont use Craig good luck with whatever else you decide to do because this guy is the G.O.A.T. THANK YOU CRAIG!!!

Review 5 (2023-03-03 - Rating: 5)
Genuine, humble, honest, quick and available. I had a excellent time having my mortgage serviced by Craig Killen. I never felt pressured working with Craig - yet he would stay on top of everything. He would answer all my questions, no matter how strange they were, any time of the day. Craig would present all the available options to me and explain the pros and cons for each option. Working with Craig, I find that he cares more about the client than to make the sale and would take the time to explain every line, every detail of my mortgage to me. This is the kind of guy you want on your side when making a large financial decision.

Review 6 (2023-12-29 - Rating: 5)
Craig is the best when it comes to securing a loan. He walked me through the process from A to Z and addressed every concern I have had. Not only that but he was able to close on my home in only 2 weeks! I couldn’t have asked for a better loan officer than Craig Killen.

Review 7 (2022-08-17 - Rating: 5)
We would like to acknowledge the exceptional service that we received during the entire mortage finance for house purchase from Craig (PrimeLending). Craig went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. He has shown exemplary professionalism in handling our loan.We will definitely recommend him for the service.

Review 8 (2023-03-03 - Rating: 5)
Craig was an absolute pleasure to work with! We were first time, first generation home buyers and Craig was extremely easy to work and guided us through the process with the utmost care. Couldnt recommend him enough to anyone looking for services he and Prime Lending offer!

Review 9 (2022-10-20 - Rating: 5)
Craig was absolutely tremendous in my home buying journey. From when I began and was seeking comfort in finding my price range, to the execution on my dream house, I couldnt have asked for a more professional gentleman. He understood that this was my first homebuying experience and I truly appreciated how personal Craig made it in his mission to make this journey as painless and affordable as possible. Thanks so much!

Review 10 (2023-01-03 - Rating: 5)
What can I say about Craig? There are so many things and I am probably going to miss a few.1. He is very extremely professional and knowledgeable. He knows his domain inside and out. You are in great hands.2. He is patient and thorough; to a point where you wonder how is he not getting annoyed at me and my questions.. lol3. Craig is always there, night or day, he works on your schedule and when you need him. This is pivotal when working on offer letters on the weekends4. He works well with others like my real estate agent and the other partys agent/team5. Lastly, I would use CK in a heartbeat againThank you Craig to you and your team for how smooth you made my purchase. I could not have done it with you!-Saad

Review 11 (2020-03-25 - Rating: 5)
I couldn’t be happier. We started this refinance shortly before all the madness this year and Craig was super helpful. We had a ton of questions and he answered them all. We had a bunch of concerns and he assured us of the path we were on.We received an original quote and shortly after the Fed lowered rates. Craig helped us understand how that effected mortgage rates and we were able to lower our APR from the original quote which saved us quite a bit of money.Overall, we are saving over $260 a month on our house payment and tons of interest over the life of the loan. The process was very quick. We closed in less than 20 days with no issues at all.I highly recommend Craig as he will go over the top for you to get you the best deal he can.

Review 12 (2022-09-04 - Rating: 5)
Craig was excellent to work with and put me at ease during a lot of the really tough parts of buying a home. He was very patient through the process and kept me informed.

Review 13 (2020-02-07 - Rating: 5)
Excellent service. Craig and his team were proactive with communications, provided detailed information as requested and met their commitments. He was wonderful in presenting the pros and cons of the options I was considering. Refinancing was unbelievably simple and fast! Very pleased with the experience.

Review 14 (2020-04-09 - Rating: 5)
I purchased three homes and sold two homes with Craig and cannot express how professional, knowledgeable and helpful he has been. Excellent experience and why I will always work with and recommend Craig.

Review 15 (2019-07-10 - Rating: 5)
Craig was very responsive, generous with his time, and patiently shared various financing options that were available to us. Thank you, Craig!

Review 16 (2024-12-10 - Rating: 5)
Great guy to work with. Efficient process and quick closing!!

Review 17 (2017-08-18 - Rating: 5)
First class attention to detail, service, follow up, follow through...the whole nine yards! Craig and his team were great! Thank you