Arbor Financial Group Jay Rodriguez, Mortgage Broker

Photo of Arbor Financial Group Jay Rodriguez, Mortgage Broker

Located in Houston, Texas

Address: 13809 Research Blvd Suite 568, Austin, TX 78750, United States

Phone: +1 512-549-4568

Rating: 4.9

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Mortgage broker
  • Mortgage lender

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-11 - Rating: 5)

    Jay and his team were absolutely absolutely instrumental in making our homebuying process as smooth as possible. Their expertise and guidance were invaluable, and they were always available to answer our questions, no matter how big or small.They broke down the process step-by-step, making it easy for us to understand and alleviating any stress or confusion. Their dedication to finding the best possible mortgage solution for our unique needs was evident throughout the entire process.We wholeheartedly recommend them. Thank you so much Jay and Brandon!

  • Review 2 (2024-11-15 - Rating: 5)

    Jay Rodriguez is a miracle worker he went above and beyond to help me get the loan with the lowest APR. I tried other companies and no one was able to help me. He got it done and with a great rate. Thank you is not enough but Jay I’m forever grateful. If you want to get it done Jay is the one

  • Review 3 (2023-07-12 - Rating: 5)

    Jay Rodriguez and his team was excellent, Ive been in the market searching for a home for years. But life, credit and even finances sometimes got in front of a lifelong goal. To tell you the truth I was terrified, but after being introduced to Jay I knew I was in Great hands. We found my dream Home in beautiful neighborhood. My Rate is Good and most importantly his team worked out my kinks to make this a reality. I definitely will work with Jay in my future endeavors. Please dont hesitate Jay have your best interest.

  • Review 4 (2024-12-09 - Rating: 5)

    Jay and his team were amazing throughout our whole homebuying process. With this being our first home, we had a lot of questions and Jay and his team walked us through all of them.

  • Review 5 (2023-05-26 - Rating: 5)

    When you’re looking for professionalism and communication along your home buying journey, having Jay Rodriguez and his awesome team at Arbor Financial is a great combination. When one lender said “No”, Jay worked to find me a lender that said “Yes!” I’m now a proud home owner, thanks to Jay’s awesome team.

  • Review 6 (2024-09-01 - Rating: 5)

    Jay and his group went above and beyond! They were always available to answer questions throughout the process and fully explained all our options to us. We feel fortunate that we had Jay on our team while purchasing our home . We highly recommend Jay to anyone.

  • Review 7 (2024-02-22 - Rating: 5)

    Jay and his team were referred to us by our out of state lender. They are very professional, knowledgeable and prompt. They were in constant contact and were quick to respond to texts, emails, and phone calls. They took the time to explain and answer all our questions. They found the best rate for us and best of all, we closed in 21 days. It was a very smooth process! I Highly Recommend Jay and his team for all your mortgage needs.

  • Review 8 (2024-03-09 - Rating: 5)

    Jay Rodriguez was amazing about helping me navigate the complex process of home buying. He specializes on the loan application and serves as a bridge between buyers and the lending company. Jay makes use of advanced technology to provide the most clear information to his clients and makes it very explicit and easy to understand the many steps that it takes to obtain a home loan. From the time the offer gets accepted, to the time you get the keys to your new home.

  • Review 9 (2024-02-07 - Rating: 5)

    I recently had the pleasure of working with loan officer Jay Rodriguez and his exceptional team, Brandon and Rachelle, and I must say, they exceeded all my expectations. Jay’s expertise and professionalism made the loan process smooth and stress-free. Brandon and Rachelle were instrumental in expediting the process, ensuring everything was handled efficiently and effectively. Their dedication and attention to detail were truly impressive. I highly recommend Jay Rodriguez and his team for anyone in need of a seamless loan experience.

  • Review 10 (2021-04-18 - Rating: 5)

    Working with Jay and his team has been a blessing for my husband and I! He is really knowledgeable and patient, he really took the time to explain things to us. My husband and I are first time home buyers, but we both felt really confident on our decisions because Jay was always a phone call away and replied to our e-mails in a timely manner. He really made this journey a lot smoother and more enjoyable. I will definitely work with him again and recommend him to my family and friends. Thank you Jay for helping us become home owners!!

  • Review 11 (2023-07-17 - Rating: 5)

    Jay and his team did a fantastic job on helping my family and I obtain our new home at the best rate possible. Even while I was shopping around with other loan companies, his team offered to help compare numbers and to transfer my loan paperwork if I was to find a better deal. Thank you for the education on this loan process and for making our home purchase a breeze. I would definitely recommend Jay to anyone that is looking for a home loan.

  • Review 12 (2024-02-07 - Rating: 5)

    Jay and his team at Arbor were great in helping us close within a week and a half of getting the buyers. He kept me updated each step of the way. I had some telling me that there was no way he could fund the loan within that time frame unless he was a miracle worker. As it turns out Jay is a Miracle Worker and funded the loan in that short time. I highly recommend Jay and Arbor Financial to any real estate agent looking to refer clients.

  • Review 13 (2024-01-22 - Rating: 5)

    I was moving to a new house and Jay and his team made the process for getting my new loan super simple! Brandon Allen was my main contact and he was so much help! They got me all the information I needed and quickly sent over what they needed and when it was time to close on the house, everything was good to go! I highly recommend working with Jay and their team!

  • Review 14 (2023-05-31 - Rating: 5)

    Jay and his team did a fantastic job throughout the entire process of approving and securing the funding needed for my home. The team was very professional and expeditiously responsive. Our closing date was very aggressive, and I believe we were able to get everything completed in 17 days. I shopped around a bit for rates and Jay was very competitive. I would definitely use Jay and team again or refer to anyone looking for a solid team and smooth process!!!

  • Review 15 (2024-01-09 - Rating: 5)

    Jay and his team are highly recommended. They recently helped a buyer purchase one of my listings and his communication throughout the entire transaction was incredible. I felt confident in the lender which is key to a property closing. If youre looking for a good lender that is dependable, Jay and his team are a great option!

  • Review 16 (2022-08-30 - Rating: 5)

    Jay Rodriguez and his team were amazing to work with! I am very happy and satisfied with the service my clients received during this transaction. Jay and his team offered constant updates on the loan status with everyone involved in the transaction. It was a very smooth escrow and we were ready to close within 21 days. Aside from their professionalism, Jay and his team were also personable and very easy to work with. My clients were very happy with their experience working with Jay and I would recommend him to anyone looking for a strong mortgage professional.

  • Review 17 (2022-09-07 - Rating: 5)

    Jay and his team were incredibly responsive to questions, worked very hard, and provided amazing results. When we sold out home earlier in the year, we witnessed another company taking forever to get documents together and it was a ray of sunshine working with Jay and team as they were incredibly on top of everything. My realtor was so impressed, he now only sends his clients to Jay and his team. We had a VA loan that closed in about 3 weeks from the time the offer was accepted. Very smooth, very professional.

  • Review 18 (2022-08-30 - Rating: 5)

    Jay and his team were incredibly professional and ON IT – I felt very supported throughout the entire process of financing my first home. Not only that, but my loan was cleared to close in what I think was record time – 4 days! Jay took the initiative of swooping in on a great bank rate at a time when the Fed was raising mortgage rates on a monthly basis – he got me a rate that was a full point lower than what I expected. I would recommend Jay and Arbor Financial to any friend, family member or business contact without hesitation.

  • Review 19 (2023-06-27 - Rating: 5)

    What I appreciated most about working with Jay and his team were that 1) they understood how stressful a home-buying event can be and 2) how unknowledgeable first-time buyers can be about the mortgage lending process. They were patient and kind through it all, guiding and working with us on getting the best rates possible. They explained the process every step of the way, answered all of our questions, and even communicated in various formats (video recording, zoom, etc) that made it easy for us to process the information. Wed be happy to work with them again in the future.

  • Review 20 (2023-06-21 - Rating: 5)

    Hands down the best partner and customer experience! Jay and his team were transparent, accommodating, consultative, quick, diligent, and took the time to answers all our questions. He truly is an amazing partner, and takes great care in building a trusting relationship, and providing a positive experience. This was my husband and mine first buying/lending experience, and Jay made it super smooth. I would highly recommend!

  • Review 21 (2023-03-10 - Rating: 5)

    I first want to thank Jay and his team for helping me get into my first home. Without them, I dont think I would have done it. It was definitely a great experience, but Jay and his team guided me through the whole way. He made sure whatever was thrown our way, he resolved it. Jay made everything feel so simple that it took so much pressure of our backs. I will definitely be referring Jay Rodriguez to anything interesting on buying a home.Thank you,

  • Review 22 (2024-03-20 - Rating: 5)

    I found Jay Rodriguez from Arbor Financial and his team to be efficient, personable and knowledgeable in guiding my wife and I through the mortgage process for our home in Palm Springs. He made it easy for us and kept us on track throughout.I would highly recommend him to anyone looking to apply for a mortgage.

  • Review 23 (2022-11-12 - Rating: 5)

    Working with Jay Rodriguez was amazing! As a first time buyer I didn’t know what to expect or understand much of how everything worked with interest rates and closing cost and what we needed to put down and still be left with a comfortable amount. Jay was so helpful in explaining, he would share his screen and show us all the numbers in a way that we would be able to understand. He would answer any questions and sometimes give us step by step videos on explanations of things. He was always so kind and polite and very professional. He is very well educated in his profession and I would highly recommend him to anyone who is trying to purchase their dream home. He makes it happen! Thank you Jay! Forever grateful to you and your team.

  • Review 24 (2023-01-24 - Rating: 5)

    I believe the character and professionalism of a company and its team reveals itself when things go wrong. This was the case with Jay and his amazing team, particularly Ariane and Melissa. My family and I were victims of wire fraud in March 2022. Through the mess, Jay was supportive and solution focused when we couldn’t be. We’ve done three escrows in one year with Jay and his team. Jay is nothing short of a financial guru when it comes to mortgages and general understanding of economics, and loads of expertise in home financing. Extremely smart, highly professional and compassionate, Jay is simply the best I’ve worked with in terms of home financing. Jay and his team saw us through to the finish line chain his team saw us through to the finish line. Now we are renovating our dream home, and are happily settling in. Jay is so good, that even the sellers agent asked about what he did! Highly recommend. You are in the best hands with Jay and his team.— Erin Domecq

  • Review 25 (2023-01-04 - Rating: 5)

    16 days. That’s how quickly Jay and his team was able to close a VA loan, including all inspections, appraisals, loan considerations and even a full VA condo approval. The condo approval alone usually takes 30 days and on average a VA loan take 50-60 days to close but Jay and his team make the impossible happen. Jay assisted us throughout our entire home buying process, referring an agent, providing us with favorable lending terms, which ultimately allowed us to get an interest rate locked in before rates went up. Jay provided options that I didn’t even know where out there like a 2/1 buy down so our effective interest rate for the first two years is under 4% in 2023 and 2024. Jay personally reached out to provide updates throughout the process and explained each step and option clearly and thoroughly. Even taking time get back to us during the holidays and after hours. I shopped around for rates with direct lenders but found the terms Jay provided to be better and faster to close than other lenders. I recommend Jay for all your lending needs. He should be your first stop and will likely be your last.

  • Review 26 (2023-05-26 - Rating: 5)

    Jay was really helpful and made our first house buy so easy to get the loan! He helped Im every issue we had (even do it was out of his scope) and explain what was happening. I would definitely reach out to him if we get a second house. I recommend him 100%

  • Review 27 (2024-06-07 - Rating: 5)

    Jay was extremely helpful and I would highly recommend him and Arbor to anyone seeking funding for their home.

  • Review 28 (2022-12-21 - Rating: 5)

    Jay is such an amazing person first of all, he always makes it happen. He has helped our clients when they needed it. He is well educated in the business and is always on top of the latest when it comes to all the lending requirements. I love working with him because he takes good care of my clients and understands what my clients needs are. I def. would recommend Jay and his team to anyone whos looking to get approved in buying a home.— Marlene Garibay Realtor

  • Review 29 (2022-11-09 - Rating: 5)

    Jay Rodriguez and his team have become my favorite lender. They are organized and incredibly efficient. Their systems ensure that they can close on time and often even early! Their communication keeps everyone involved on task and focused. And the icing on the cake is that Jay is so knowledgeable about various loan programs, he is able to explain clearly all options to my buyers. This is important because the loan process can be overwhelming and confusing to buyers not familiar with the process. Simply put, Jay and his team make everyone feel safe in their hands. Thank you!

  • Review 30 (2021-01-30 - Rating: 5)

    We are happy that we were referred to and used a mortgage broker as a first time home buyers, the entire processed was very complicated. Jay and his amazing team did a great job throughout the entire purchase of our first home. Jay was always available whenever we called, texted or emailed him. I highly recommend this great team to work with. They’re very professional people. Thank you so much! We do appreciate your time and dedication to getting us into our new first home.

  • Review 31 (2022-10-11 - Rating: 5)

    I loved working with Jay. Hes personable, knowledgeable, and professional. He talked me through some of the very complex market conditions that were likely to affect my rate and helped me lock a low rate, matching another lender. His team provided a wealth of information to help me make an informed decision in buying mortgage points. His diligent team also helped me sidestep a likely pitfall with seller concessions. Whenever any documentation was needed, his team handled it swiftly and all I had to do was read and sign.This home is hopefully our last move for a long while, but as soon as interest rates come down I will be refinancing with Jay and his all-star team. Reach out to Jay, you will be glad that you did.

  • Review 32 (2024-06-17 - Rating: 5)

    Jay is one of the best in the business if not the best. He is very knowledgeable about the loan process and guidelines. Youre in great hands if you decide to use Jay!

  • Review 33 (2019-08-06 - Rating: 5)

    I am fortunate that Jay was recommended to me! I was purchasing my first home, and I thought the process would be overwhelming. My experience with Jay was quite the opposite. He was quick with his responses and even if I didn’t have any questions, he made sure to check in with me often to provide me with any updates. He was patient with all my inquires and provided explanations and guidance. Jay really knows his stuff! He utilizes modern and innovative communication methods that made the experience efficient and personable. & beyond all that he has a great personality!

  • Review 34 (2023-04-16 - Rating: 5)

    We had some difficulties in finding the right lender for our purchase of a house, and Jay literally explored all possible options above and beyond, explained every single detail to us several times, and finally found the best one that suit our particular situation. He and his team were always there to answer any of our questions, and all of them were very responsive and professional. Highly recommend Jay and his team.

  • Review 35 (2022-08-15 - Rating: 5)

    Jay Rodriguez and his team went above and beyond to make buying my first investment home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if I ever had any questions, despite our 5 hour time difference (I’m from Hawaii). I am pleased with the interest rate I received and will definitely recommend Jay to my friends and family!

  • Review 36 (2024-06-14 - Rating: 5)

    Jay, Brandon and the entire team made our first time home buying process as easy as it could be. They were there for us to answer questions and gave us clear options, explaining everything along the way. I couldnt recommend them more!

  • Review 37 (2024-06-12 - Rating: 5)

    Jay and his team were very helpful throughout the entire process getting us all the info we needed to make sure our home would be a perfect fit. Thanks to Jay and his team!

  • Review 38 (2022-05-23 - Rating: 5)

    Our family is very grateful for Jay and his team. We have complicated business income and Jay and his team worked hard to get us the best loan. They are very automated and had great communication through the entire process. I would not hesitate to recommend Jay to anyone looking for financing!

  • Review 39 (2021-12-08 - Rating: 5)

    Jay and his team did a wonderful job helping me with my refinance. Refinancing can be stressful and challenging, however they were on top of it and kept me informed along the way. I felt very valued as a customer. Any future mortgage needs I will be definitely using Jay and his team!!!

  • Review 40 (2023-05-26 - Rating: 5)

    Jay and his team were an amazing support through the transition of buying and selling my home. Their guidance let me to buy the perfect home at the perfect time for me and my daughter. Their knowledge and experience are outstanding.I especially love the time and patience they provided me with even on weekends and late nights.

  • Review 41 (2023-01-26 - Rating: 5)

    Jay and his team worked with us through countless number crunching sessions, multiple escrows and finally his creativity and capabilities found a creative way for my wife and I to finally settle down and purchase a home. Jay is kind, attentive and a savant with numbers. I will recommend him to anyone who wants the best service and the most creative solutions.

  • Review 42 (2021-02-09 - Rating: 5)

    Jay and his Team were awesome to work with and their professionalism shone through during difficult times. They made it easy applying as a VA home loan and always responded promptly to any questions I had. Overall it was a very positive experience and as a buyer, I highly recommend having them on your side. 👍🏼🏡*Update: Jay and his team did a superb job on refinancing my home. 👏👏👍👍

  • Review 43 (2023-06-11 - Rating: 5)

    As first-time home buyers, we had several questions about the process, especially in the recent market. Jay and his team will go above and beyond to answer all questions and do their best to educate you. Their team is always on top of things and will keep you updated as soon as possible. They are accommodating and informative. We are happy and proud homeowners now with less stress in the process. We definitely recommend them to future clients.

  • Review 44 (2022-02-08 - Rating: 5)

    Jay Rodriguez is the best! He was thorough and professional and great to work with. Kept us apprised of changes in interest rates, always available to answer questions and run numbers on potential houses. He stuck with us through the crazy 2021 housing market frenzy and helped us make 15 offers! Stayed with us until we found our home. Then he went even further and preformed a miracle with a 3 week escrow, amazing team work! Most honest and forthright- no nonsense Broker. It’s like having your best friend as your Mortgage Broker, we felt lucky to find Jay.

  • Review 45 (2022-06-12 - Rating: 5)

    Best experience ever! Jay is extremely knowledgeable, honest and responsive. He helped me weigh my options and saved us so much money. He and his team are top notch professionals. I will refer him to everyone I know. Thank you for making our refinance such an easy process!

  • Review 46 (2022-11-14 - Rating: 5)

    Jay and his team are amazing. Great to work with, patient with all my questions, and quick to respond (even when out of office). I was my first home purchase and they were able to walk me through it all with ease. I will definitely go with them on future mortgages and will recommend to friends.

  • Review 47 (2023-04-14 - Rating: 5)

    Jay Rodriguez is very professional and extremly passionate about what he does. My house buying process was very smooth with his team. He kept me updated in every steps of the process. I was able to close on my house in less than 30 days.

  • Review 48 (2023-10-02 - Rating: 5)

    Great team to work with was recommended by my parents and they successfully hit every mark on my list. Very easy to work with and helpful with any all questions, which I had a lot being a first time home buyer. Everything they had to do was done on time and they helped get a great rate in this rollercoaster of a market. Very pleased with the service provided and thankful they were there to assist. Thank you Jay and Team

  • Review 49 (2022-11-15 - Rating: 5)

    Jay and his team provide exceptional service. His team walked me through the process for both my original VA purchase and refinance. I never had to wonder where in the process I was and felt like Jay’s team always had everything under control. I will always go back to his team first should the need arise.

  • Review 50 (2022-08-12 - Rating: 5)

    Jay and his team were amazing. They were highly responsive, took the time to answer all my questions, and just helped make the home buying process easy. They educated me on my options and it truly felt as though they had my best interest in mind. Thank you all. I highly recommend Jay Rodriguez and his team.

  • Review 51 (2021-05-17 - Rating: 5)

    We had a very satisfying experience working with Jay and his Team to finance the purchase of our home. Despite the pandemic, they made the process very easy and efficient. Jay and his team are very knowledgeable, they are truly dedicated and caring professionals that will support you and answer all your questions through the process. Give him a call! You wont regret it.

  • Review 52 (2022-10-19 - Rating: 5)

    Jay and his team was professional from the start. We had originally told him that we weren’t sure if we were ready to buy a home since the market is so unpredictable. However, Jay went above and beyond.Our first meeting was insightful but had a lot of new information with jargon we weren’t familiar with in regards to buying a new home. He walked us through everything, including our options after we had already been convinced that it was not possible to buy. We told him what we thought we could afford, yet, he showed us lending options that surprised my husband and I, making it possible to buy our first ideal home.We met with him several times as time had passed since questions would arise. Jay and his team answered all of our questions and addressed our concerns in a timely manner. There were times we would call on the spot with our realtor and Jay and his team would pick up and answer our questions.This personal attention put our mind at ease as we knew we had might the right choice going with Jay Rodríguez, Mortgage Broker.

  • Review 53 (2022-11-14 - Rating: 5)

    I have been in the real estate business in Austin for many years and dealt with a number of mortgage brokers along the way. I can honestly say that I have never worked with a more competent, energetic and hard working group than Jay and his administrative staff. They guided me tirelessly through the process with diligence, patience and integrity. Their efforts resulted in my obtaining a mortgage loan with the best rate and terms available anywhere. I highly recommend Arbor Financial Group without any reservations whatsoever. They are the gold standard and the go to in the field of mortgage brokerage services.

  • Review 54 (2023-09-01 - Rating: 5)

    Jay and his team went above and beyond to get me through the process. I want to thank them for making the process as smooth as possible. I am so great full to have Jay and his team with me helping me get my new home!

  • Review 55 (2020-09-17 - Rating: 5)

    Jay is so AMAZING!!! His team makes me feel comfortable about the process and they always kept me informed! They continuously made me feel like I was there number one customer! I will always call Jay and his team for all of my mortgage funding! And without a doubt, I recommend Jay and his team to everyone!!! Yes, he is that amazing!!! Thank you Jay!

  • Review 56 (2022-03-22 - Rating: 5)

    Jay and his team practice black magic and have sold their souls to Voldemort. Its the only possible explanation for how quickly they were able to get us approved and financed for our dream home. They were all so knowledgeable, helpful and willing to work harder than anyone else to get our business and KEEP it. It was truly a magical experience. I heard so many nightmare stories from friends but this was the total opposite experience. I especially loved Jays ability to think quickly and outside the box when we ran into a few bumps along the way. I could tell these were the points where a not-so-experienced or savvy broker could have hindered the process and we could have lost our dream home. Jay and his team went above and beyond from the moment we first reached out to them until long after we received our keys. If we are lucky enough to purchase another home, we are only reaching out to Jay. Thank you!!!

  • Review 57 (2020-04-24 - Rating: 5)

    As a loan officer myself, I have been extremely impressed with Jay Rodriguez and his team. He has a deep appreciation of the business and constantly studied guidelines and new products. He is incredibly thorough and makes sure that nothing is overlooked so that his clients can rest easy knowing they are truly qualified for the loan they are applying for. He takes the time to provide his clients options so that they can choose the best product and payments that fit their individual needs. A+

  • Review 58 (2021-08-04 - Rating: 5)

    Jay and his entire team were extremely helpful, professional and supportive throughout the entire loan and escrow process. Instructions and requests were clear, concise and usually followed up with a phone call, text or email, should I have any questions or a simple confirmation that all documents were completed. Continuous communication, a sense of urgency, and collaborative effort to ensure I was serviced as best as possible, were the highlights of utilizing Jays services.Thank you

  • Review 59 (2018-07-03 - Rating: 5)

    Jay is the most professional, reliable, and pleasant loan consultant weve ever worked with.In the past, we had an experience with other consultants who were unresponsive, taking days to get back to us. In addition, the consultants would consistently overpromise and wouldnt be able to close their deals.Jay, however, was always available whenever we had questions or concerns, whether through phone, text, or email. He was as professional and honest as they come. He even made us a personalized thank you video showing how friendly and caring he is!”Thank you Jay and the New American Funding team!!

  • Review 60 (2022-11-10 - Rating: 5)

    My wife and I have known Jay Rodriguez for many years. He and his company have been instrumental in helping us purchase homes and refinance our homes to the lowest interest rates of 2.5 as well as our rental properties. Its very rare to find a broker with diligence and honesty. He and his company will be upfront with you and tell you if they are able to make your dream come true as far as purchasing a new home, or refinancing your home. And if they are not able to help you at the time, they have several people that they can refer you to such as fixing your credit, etc. Again, if you are tired of getting misled by brokers, look no further, but Jay Rodriguez and his team.

  • Review 61 (2022-06-13 - Rating: 5)

    Jay and his team always go above and beyond to assist our clients and to keep our transactions moving swiftly. Jay is an experienced professional and seeks ways to solve issues, rather than telling us what he cant do. He has a can do attitude and knows how to get the job done with his team!

  • Review 62 (2021-10-21 - Rating: 5)

    Easiest mortgage refinance I ever ever completed. Jay always answered my phone calls or emails quickly! They were quick and easy! I would recommend Him to anyone that is looking to refinance or purchase a home. Jay is very knowledge and great at walking a beginner through the process so that they know exactly what is going on.

  • Review 63 (2020-07-21 - Rating: 5)

    I am very happy with the service provided by Jay and his team. I often received updates on the process.I especially loved working with Adriene, as she was always well knowledge and helpful. The best part was the 2.99% rate. I couldn’t be happier.Both, my sister and mom have worked with Jay and his team in the last 3 years, and his team doesn’t disappoint. Thank you Jay and Adriene and everyone who worked on our refinance.

  • Review 64 (2022-09-28 - Rating: 5)

    Jay and his team were excellent to work with. They provided very quick service and secured for me a fantastic rate. We got our transaction done in two weeks with great closing costs. Highly recommend Jay.

  • Review 65 (2019-04-30 - Rating: 5)

    Jay and his team, once again, knocked it out of the park. Extremely professional, excellent communication, and expedited delivery of my financing needs. Jay found a way to refinance my loan, saving me $200 a month thus allowing me to pay off my 30 year loan 5 years sooner! Always a pleasure doing business with Jay!

  • Review 66 (2022-02-16 - Rating: 5)

    Jay and his team are top notch. Extremely friendly and professional in making the process of all this paperwork easy and convenient. They were quick on the paperwork and getting answers to any questions I had. They did all they could to get me the best rate and Loan out there. Also this was all done online which was very convenient. I highly recommend Jay and his team.

  • Review 67 (2023-07-29 - Rating: 5)

    I was absolutely blown away with how on top of everything Jay and his team was. They made the home buying process in Grand Prairie extremely easy. I recommend his team to any homebuyer. First time or otherwise.

  • Review 68 (2022-11-12 - Rating: 5)

    Jay Rodriguezs team was awesome! We shopped around for a good lender and, after speaking with a few lenders, went with Jays team. The decision was based off of their quick response time and impressive knowledge of the mortgage loan industry, as well as the having the lowest interest rate. Jay understood that buying a house was a big commitment and took his time to patiently answer all my questions no matter how repetitive they were. He even went so far as to spend over an hour on a Saturday to explain how interest rates work. After finally getting an offer accepted on a house, Jays team waste no time and immediately started the loan process. The team’s communication with us throughout the entire process was impeccable, especially the interactions made with Ariane Schultz, the Senior Loan Processer. I have nothing but good things to say about Ariane. Even though we were not on-site and were dealing with the purchase from across the country, she made me feel secure and that we are in good hands. We are a military family and were in between moves with the majority of our household goods in military storage. This caused complications and delays with obtaining required documents for the loan process. Ariane consistently reassured me she would do everything to help us. She went above and beyond to explain our situation to the lender and patiently submitted all our paperwork until we were able to get the appropriate document to finalize our loan. Even after we closed on the house, Ariane made herself available to answer any and all questions we had. Jay also checked in with us and sent a video congratulating us on the house. I couldn’t have been happier to have worked with such a great team.

  • Review 69 (2018-12-12 - Rating: 5)

    Jay and Shannon were a great team to work with! They made the loan process so fast, reliable, and efficient that it flew by me without a hitch! Every time I reached out with a question, or became lost in the emails, they quickly helped. NAFs loan servicing is easy to understand for a beginner and I am happy I chose them. They were always one step ahead of me and I never had to worry. As a lost and confused single person, the whole process was made much easier with both Jay and Shannon!

  • Review 70 (2022-10-06 - Rating: 5)

    Literally the best mortgage experience anyone can ask for. I’ve used other lenders in the past and they’ve ignored me, haven’t been knowledgeable, however with Jay and his team that is not the case. If you want the top level of service, experience and knowledge, Jay is your guy.

  • Review 71 (2020-04-29 - Rating: 5)

    We loved working with Jay Rodriguez, he made refinancing easy for us. He showed us step by step throughout our refinancing. When we had a question he was there to help us. We wont go anywhere else but with New American Funding. Thanks Jay keep up the good work, and God bless you and your family.

  • Review 72 (2021-05-13 - Rating: 5)

    Jay Rodriguez and his Team came highly recommended from my brother. And they were nothing short of amazing. Communication was extremely consistent and sharp from the start. The entire process from day 1 emails to closing the re-fi was extremely quick and efficient. If there was not a slight hold up on one document, on my half, the entire process would have been done in less than 3 weeks. All necessary docs were submitted last week of March, and i was signing docs by the end of the 1st week of April.If you do your part, the Rodriguez Team will make it a smooth and enjoyable experience.They only get 5 Stars because 10 arent available. 😁👍🏼Thank you again to the Rodriguez Team.

  • Review 73 (2022-06-14 - Rating: 5)

    For a first time home buyer, Jay and his team (specifically Ariane and Brandon) made the loan process quick, efficient, and easy to navigate. They were super quick to respond and accommodated all of my requests like number breakdowns and scenarios. They were available by phone AND text, which was super convenient. Ariane was the absolute sweetest and very patient with me when explaining documentation needed or how the process works in general. I would definitely use this team again!

  • Review 74 (2022-12-19 - Rating: 5)

    Jay and his team did a great job for my wife and I as we were able to secure a great home at the peak of the historic 2021 buying frenzy. They over performed and definitely deserve the 5 star rating that I am giving them. I highly recommend.

  • Review 75 (2022-10-12 - Rating: 5)

    Jay Rodriguez is the best, so responsive to my every need. I had a complicated home refinance that included title changes with a deceased person in another country but Jay navigated these obstacles for me and got my loan through in great time and called me personally whenever i had questions.

  • Review 76 (2022-04-18 - Rating: 5)

    Great experience with Jay and the team. they helped us refinance our house in a timely manner. They were very communicative and helpful. They were always looking out for our best interest.

  • Review 77 (2020-05-12 - Rating: 5)

    Jay and his team did extraordinary work! They were able to give me a lot of information which helped make a sound refinancing decision. I also felt that my mortgage was handled with a personal touch. All with the challenges of having to deal with the shelter-in-place order in the climate of Covid-19; very professional and would definitely be referring my friends and family to them.

  • Review 78 (2021-07-09 - Rating: 5)

    Jay Rodriguez and his team are the BEST! Jay is a knowledgable and experienced lender, who is oriented in finding solutions to serve the best needs of his clients. I would highly recommend Jay and his team for all your mortgage needs.

  • Review 79 (2018-06-02 - Rating: 5)

    I really appreciate for this Guy. His name is Jay Rodriguez, He’s a Loan Consultant of New American Funding. He is very nice, gentle, understanding and willing to working hard , Every time I have a problem He always tried to resolve it with willingness. Every time I call to him, he will answer immediately. He is a young man who has a long way to go. Thank you very much “Jay “ And Thanks for everything you’ve done for me

  • Review 80 (2018-07-18 - Rating: 5)

    Jay, Shannon and Bianca were incredible! Closing today on my refi in just 23 days from when I initially applied. I was blown away with the entire process and having worked for a few different mortgage companies, thats saying something. Any questions I had were answered instantly and the progress videos were a nice touch as well. Such a better experience than my previous refi with loandepot and I was an employee at the time. Definitely give Jay a call if you need a home loan, he will take care of you.

  • Review 81 (2021-01-28 - Rating: 5)

    Working with Jay and his team was great. He was very knowledgeable and took the time to explain my options to me. He kept me updated and was able to get my refinance processed and approved very quickly.

  • Review 82 (2020-06-08 - Rating: 5)

    Jay’s team was very professional and fast. They took time to answer any question I had. They’re response time was always quick whether I used phone calls, text or email. I definitely recommend Jay Rodriguez to get the best mortgage experience. Low rates too.

  • Review 83 (2020-05-06 - Rating: 5)

    Ive never felt more taken care of and more like someones got my back than I have working with Jay. He is the most punctual, professional, trustworthy and knowledgable man to do the job, especially with needs as sensitive as these. I look forward to continuing to work with Jay.

  • Review 84 (2018-07-29 - Rating: 5)

    Jay Rodriguez is knowledgeable, professional & a great listener. He takes the time to understand all variables and provides the best options and gets it all done in record speed! I’ve already recommended him to my friends & family and I look forward to doing business with him in the future. Thanks Jay!

  • Review 85 (2019-09-26 - Rating: 5)

    Working with the Rodriguez Team was a pleasure. It is seldom that I can make such a statement, but in this instance it is unqualified. The best thing was that I didnt need to remind the team that I existed. They moved forward to complete my IRRRL refinance with speed and constant attentiveness. Leading the team, Jay frequently reached out to ensure that I was satisfied and that the teams direction was consistent with my wishes. I would not hesitate to recommend them to family or friends.

  • Review 86 (2018-07-14 - Rating: 5)

    As a repeated client of Jay Rodriguez , I am very pleased to have Jay taking care my mortgage refinance . His expertise , professionalism and sincere cares plus working with his superb A+ team , I always get the desired results . I highly recommend Jay Rodriguez to everyone with all financial needs . Thank Jay . You and NAF are the best .

  • Review 87 (2022-02-10 - Rating: 5)

    If you tired of the run-around then Arbor Financial is the group to help you find the best deal. I seldom leave reviews but felt Jay and his team (Ariane... whoop whoop!) definitely are good in my book. Clear concise and professional. Processes are streamlined to make it easier on you while providing the best interaction that is most convenient. You cant beat the knowledge you will gain with a simple call. Im pretty sure once you get in touch via your preferred method you will not be disappointed. So much so I have a feeling afterwards you will be doing business with Arbor Financial.

  • Review 88 (2021-12-08 - Rating: 5)

    Jay and his team are amazing! They were always available for our questions and were very thorough. We won’t buy another property without Jay and his team!

  • Review 89 (2020-06-02 - Rating: 5)

    Jay team members was really know how to execute the loan process from start to finish, the transactions was seamless and closed with the time estimated.My in law was Happy to be able to purchase his dream home without any delayed.Thank you for your hard work and dedicationRoth

  • Review 90 (2022-07-29 - Rating: 5)

    Jay Rodriguez and his team were beyond five stars for me . I had a great experience and they were always a phone call away for any questions I had . Everyone should use them for all real-estate needs .

  • Review 91 (2020-04-24 - Rating: 5)

    Jay isnt a normal Loan Officer. Imagine taking a Loan Officer and injecting them radioactive green stuff and turning them into a Superhero Loan Officer. Thats Jay, but without the ripped shirt and aggressive behavior. An absolute beast and consumer advocate at his core. As a Broker owner myself, I wouldnt think of referring my Texas clients to anyone else. Thank you for making me look good, Jay!

  • Review 92 (2020-08-18 - Rating: 5)

    Jay Rodrigiez and his associates were excellent. They process our refinancing fast, updated us throughout the process. Answered all of our questions. They shopped around to ensure we received the best pricing for services, with no hidden fees. With this group you can sit back and relax, knowing they will accomplish all phases of the refinancing. They ensured that we locked in at the lowest interest rate in the market places.

  • Review 93 (2022-09-15 - Rating: 5)

    Jay and his team worked quickly and efficiently with our loan. We are very happy of how everything turned out. We will definitely be using Jay again.

  • Review 94 (2021-10-21 - Rating: 5)

    Jay and his team were super helpful through the process. They kept us updated every step of the way and we had easy access to them if we ever had questions. Response time was great. Overall great experience.

  • Review 95 (2022-05-02 - Rating: 5)

    Jay and his team were amazing. My husband and I were so impressed with their hard work and dedication to us. They helped make the pain of buying a house virtually painless. 🙏🏼

  • Review 96 (2020-06-24 - Rating: 5)

    It was great working with Jay and his team - the process was fast and simple. His use of modern web applications to show the customer the loan information in real time was a great way to keep us updated and understand the loan details.

  • Review 97 (2021-04-02 - Rating: 5)

    Jays team was extremely helpful, prompt, and friendly and was able to quickly help us with a refinance when we were unable to qualify through multiple other brokers. Highly recommended.

  • Review 98 (2020-02-28 - Rating: 5)

    Mortgage officer Extraordinaire.If you need a home residential loan then this is your guy! Jay is so on top of technology it is stupid! I got video explanations and emails non stop asking me for all of the right stuff. It was so simple and easy! I got a 2.75% refi thanks to him and I was so happy I called him.If you want someone who cares about you and can help you achieve your goals without charing you on the front and back end, then this is your guy! Please make sure to call him for any mortgage needs!

  • Review 99 (2021-12-16 - Rating: 5)

    Jay and his team, especially Ariane Schultz, we’re magical in getting things done. This was our first experience purchasing a home, they’re seamless and efficient process made what could have been a very stressful situation, very joyful! Thank you all for your hard work!

  • Review 100 (2020-04-02 - Rating: 5)

    Such a very accommodating Mortgage Broker. Thank you Jay and Company for the help and quick processing of our loan. It did not take a while to finish the job which we ask you. Your team is fantastic and hopefully, more client will realize that. MORE POWER TO YOU JAY RODRIGUEZ AND THE WHOLE ARBOR FINANCIAL GRUOP.

  • Review 101 (2022-11-10 - Rating: 5)

    I would highly recommend Jay as a broker. He worked out an amazing deal and made it possible for my husband and I to purchase our first home. God Bless you Jay and your entire team.

  • Review 102 (2022-11-15 - Rating: 5)

    Always courteous & professional and up for the challenge! Very trustworthy and easy to work with.Thanks Jay & team for always taking that extra mile to make my dreams come true.

  • Review 103 (2024-02-04 - Rating: 5)

    Jay and his team ensured the lending process easy and organize. They re very reliable and efficient. Highly recommended!

  • Review 104 (2021-12-14 - Rating: 5)

    Jay and his team went above and beyond to provide us with great service. They were helpful and attentive, working extra hours around the holidays just to meet our tight deadlines. Highly recommend!

  • Review 105 (2022-02-08 - Rating: 5)

    The experience of having them refinance my property was painless and quick. If you have any kind of question and reach out for an answer, it is done very efficiently. This is the reason why I have had him and his team help me now twice.

  • Review 106 (2021-12-29 - Rating: 5)

    Jay rodriguez and his team were great!!! They made everything easy and dress free , we were able to find home and experience a awesome process to becoming homeowners😊 the best mortgage team I worked with.

  • Review 107 (2024-09-30 - Rating: 5)

    Jay and Team were excellent . Keep up the good work.

  • Review 108 (2022-02-14 - Rating: 5)

    Ive worked with a lot of loan officers over the last 22 years... few are as good as Jay Rodriguez and his time. Follow-up was awesome, rates were great, and the process went very smoothly.

  • Review 109 (2022-02-13 - Rating: 5)

    Jays team was enjoyable to work with and were very prompt to reply to my questions. Everything worked out well and Im very happy with the outcome of the process and the interest rate that Im paying.

  • Review 110 (2021-12-11 - Rating: 5)

    Jay and his team were very knowledgeable and easy to work with. They took great care of me and I would happily work with them again in the future!

  • Review 111 (2023-08-21 - Rating: 5)

    As a first-time homebuyer, I couldn’t imagine going through this process without the Rodriguez team guiding me the whole way. They walked me through every step of this process despite how little I knew and immediately broke down all payments on every place I had interest in. I couldn’t imagine going through this process without them and would recommend them to all looking for a home. P

  • Review 112 (2024-01-15 - Rating: 5)

    Jay is the best in the business. If you are looking to purchase your first home Jay and team are the folks to reach out to.

  • Review 113 (2021-12-09 - Rating: 5)

    Jay and his team gave us amazing service. Thank you kindly for the professional and exceptional service you provided. Highly recommend his mortgage services.

  • Review 114 (2022-08-10 - Rating: 4)

    This was my first buying experience, so I don’t have anything to compare to, but I will say that this team has been very helpful in putting it all together for me! There were times I did feel a little in the dark for a few days, unsure of what was going on, and had to call the realtor to see if they heard anything (sometimes finding things out myself, before I was told anything); but all-in-all, I would absolutely recommend. Thank you all so much!

  • Review 115 (2018-08-02 - Rating: 5)

    Jay is great - he does what he says he will do and is consistent in following up on the things he needs from you, without being pushy. Hes helped me with several mortgages and I recommend him without hesitation.

  • Review 116 (2022-11-11 - Rating: 5)

    Easy to work with. Super friendly and always available. Set us up with a great rate, plus a wonderful insurance agent. We highly recommend Jay Rodriquez Thank you!

  • Review 117 (2021-01-20 - Rating: 5)

    Jay and team specifically Melissa that I worked with were extremely efficient, very professional and timely with their requests, and very quick to acknowledge receipt of requests.It was a pleasure to do business with such a professional team. Thank you

  • Review 118 (2022-09-14 - Rating: 5)

    It was an great pleasure working with you and your excellent team. Very professional. From day 1 your commitment and dedication of closing the loan right on time simply amazed us. Thank you and would love to work with you in future as well

  • Review 119 (2022-04-29 - Rating: 5)

    Jay and his team did our mortgage in 15 days. We had a tight deadline and his team took us to the line ahead of schedule.

  • Review 120 (2020-04-16 - Rating: 5)

    This is my second time working with Jay. Always a smooth transaction. He knows what I want and reaches out to me when the time is right to lock in a low interest rate. Will work with him again in the future.

  • Review 121 (2022-09-14 - Rating: 5)

    I have been working with jay over several different types of loans at different parts of my life and he and his team have always met my needs with professionalism and dedication.

  • Review 122 (2020-10-01 - Rating: 5)

    Jay has come through for me time and time again! This time around, Jay and his team helped me refinance down to a super low rate at no cost to me! Can’t thank his team enough!

  • Review 123 (2020-06-18 - Rating: 5)

    Online process was quick. If you were uneasy about signing documents online or receive an email from an unknown underwriter Jay was easy to reach and set you at ease.

  • Review 124 (2022-02-24 - Rating: 5)

    The Rodriguez team was outstanding. Thank you so much! Yall found me a fantastic rate, and your responsiveness was very prompt. Right on! Very impressive all around. 👍🙏

  • Review 125 (2022-01-22 - Rating: 5)

    Jay and his team made our first time buying experience so amazingly easy and smooth ! Thanks !

  • Review 126 (2020-05-18 - Rating: 5)

    Jay is fantastic, gives you facts and doesn’t beat around the bush. He will work with you to give you the best deal possible.Highly recommended.

  • Review 127 (2022-11-09 - Rating: 5)

    We have used the Rodriguez Team for 5 different transactions, both new mortgages and refinances, and the service and communication is the best in the business. Thank You again!

  • Review 128 (2024-01-10 - Rating: 5)

    Very professional and quality job performed by Jay and his Team, we appreciate and recommend them highly for financial services they provide.

  • Review 129 (2022-11-15 - Rating: 5)

    Thank you Jay Rodrigues for all your hard work and for being the man of your word . Love Jay. And if youre looking for mortgage broker

  • Review 130 (2021-02-01 - Rating: 5)

    Great experience, Jay and his team are so knowledgeable and helpful. I greatly appreciate them helping me buy my first home. Thank you.

  • Review 131 (2020-06-30 - Rating: 5)

    Time and time again Jay and his team have been nothing short of AMAZING! They’ve made this re-finance a breeze. Would recommend them over and over again!

  • Review 132 (2022-02-10 - Rating: 5)

    Jay and his team were efficient, accessible, and highly involved throughout the whole process. I highly recommend them!

  • Review 133 (2023-06-13 - Rating: 5)

    Jay and his team were great to work with. Very informative and helpful.

  • Review 134 (2022-06-09 - Rating: 5)

    Jay and his team do it right! Everyone is so helpful and works to get everything done timely. Very happy with them

  • Review 135 (2024-07-05 - Rating: 5)

    Jay and his team did a fantastic job.

  • Review 136 (2020-06-24 - Rating: 5)

    Jay and his team got a fantastic rate and made the process extremely smooth throughout! Thank you!

  • Review 137 (2020-05-08 - Rating: 5)

    Great service. Jay is very knowledgeable and helpful. He made process easy. Thank you!

  • Review 138 (2023-07-27 - Rating: 5)

    The team was friendly and very professional throughout. I would highly recommend their services.

  • Review 139 (2022-01-02 - Rating: 5)

    Excellent and professional! Excellent response time and helpful team. I would highly recommend Jay Rodriguez!

  • Review 140 (2022-09-15 - Rating: 5)

    Amazing work from an amazing team. If I have any future homes, I would enjoy working with th again

  • Review 141 (2024-05-01 - Rating: 5)

    Very thorough. Great communication , questions answered right away

  • Review 142 (2018-07-13 - Rating: 5)

    Working with Jay was easy and got me through all the pitfalls with no issues.

  • Review 143 (2021-12-09 - Rating: 5)

    Very communicative throughout the entire process. The entire team always goes above and beyond my expectations!

  • Review 144 (2022-02-14 - Rating: 5)

    Very diligent and responsive team. Would definitely be working with them in the future!

  • Review 145 (2020-11-04 - Rating: 5)

    Always available to answer questions, friendly, fast, and easy. Able to get what I wanted, thank you.

  • Review 146 (2020-06-04 - Rating: 5)

    Very nice person who takes pride in helping others.

  • Review 147 (2021-09-07 - Rating: 5)

    Easy to work with, great rates, low fees.

  • Review 148 (2022-07-21 - Rating: 5)

    Excellent service.

  • Review 149 (2023-08-10 - Rating: 5)

    Great Company

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