Strand Brothers Service Experts

Located in Houston, Texas

Address: 5811 Techni Center Dr, Austin, TX 78721, United States

Phone: +1 512-834-8627

Rating: 4.8

Services

On-site services
Language assistance
Repair services
Appointment required

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-25 - Rating: 5)
Gustavo Got it!Gustavo is the best!!!! I had my regular bi-annual service today, and as always, the technician was on time, courteous, and thorough. They made sure everything was running smoothly and checked all the necessary components to ensure everything is in good shape. I appreciate their attention to detail and the consistent quality of service every time. It’s great to know that my equipment is being properly maintained and I can count on the technician to keep everything in top condition. Highly recommend their services!

Review 2 (2025-02-25 - Rating: 5)
If anyone needs to experience the best in the field, that would be Miss Amber. She is a true Ambassador for this company. She was able to explain details of my system and how it worked. Who knew? Its more than just setting up numbers on that fancy thermostat. I learned so much and I am eagerly waiting for the opportunity to share this knowledge with my family members. To my friends and neighbors I recommend Strand Brothers for all your needs. If there was another star they would get that one too, because they have Amber, friendly, professional and knowledgeable to get the job done.

Review 3 (2025-01-20 - Rating: 5)
We had Mike and Michael from Strand Brothers come out for an A/C maintenance check-up, and they were fantastic! They were punctual, professional, and incredibly thorough in their work. They took the time to explain everything they were doing and provided helpful tips for keeping our system in top shape. It’s clear they take pride in their work and genuinely care about their customers.

Review 4 (2024-11-29 - Rating: 5)
The night before Thanksgiving, I received the dreaded phone call from my neighbor that a pipe burst in our front yard. He cut off my water for me and checked inside and when I got home, I went to work trying to identify the source of the break outside in the yard while my wife desperately called around trying to find a plumber on call for Thanksgiving. Strand Brothers came through for us, I genuinely mean that, as dispatch got us an early appointment and Carlos R. showed up before 8am. He was (very respectfully) skeptical that what I identified was the only break, and he was indeed correct. He was able to replace the whole Y junction and meters with higher quality materials in less than 3 hours, and he gave me a better access point for the future. After a long successful Thanksgiving, I just took a shower and I feel like a King. Carlos, if you get to read this, I hope you know how much our family is thankful for you. I give you 5 stars, and Strand Brothers is my first call next time the “bad thing” happens. Happy Thanksgiving!!!

Review 5 (2025-02-23 - Rating: 5)
Amber was great, very thorough! Explained the process and what to expect.New review:Recently Strand Brothers responded to a plumbing issue for someone in my family, same day response,, the issue was fixed in a timely manner. As important was the professional attention by Daniel, Habí and Ross during the visit. Everything was explained prior to proceeding with each step. They were all respectful and courteous.

Review 6 (2025-02-20 - Rating: 5)
Love strand brothers... Have been using them for a long while and they are always super great. Jackson and Brian came by today and answered a lot of questions and helped us out with regular maintenance. I highly recommend strand brothers. 5 stars

Review 7 (2024-07-11 - Rating: 5)
Discovered leak at front of garage, which ended up being under slab leak. AB, Race, and Alex were amazing in taking care of multiple issues resulting from that leak. Would highly recommend them and Strand Brothers for any of your plumbing needs. They were beyond thorough and we appreciate all of their hard work!

Review 8 (2025-01-14 - Rating: 5)
Jan. 2025I needed to have more service performed on my heating system in preparation for a cold front coming in. Cristhian Vazquez was dispatched this time. He was very professional and answered all of my questions. He was thorough in checking to ensure everything was working properly before he left. Once again it was a positive experience for me.Dec. 2024Alex Rodriguez came out and was able to fix my issue in no time. He explained everything he was doing and was totally professional.He even explained how to perform periodic maintenance to ensure proper functioning going forward.He was awesome to work with.

Review 9 (2025-01-28 - Rating: 5)
We love Strand Brothers! Theyre always so informative and not super pushy. Brian has been out a couple of times and has a lot of expertise. Amber did a great job with our maintenance check. They are always very friendly, approachable, and willing to answer ALL the questions with patience and understanding!

Review 10 (2025-02-03 - Rating: 5)
Had Ben and Christopher from Strand Brothers come out for an AC/heat/water heater maintenance check-up. Communication via call and text prior to arrival was great, and the link to track the vehicle was a nice touch. Friendly and professional, they got to work quickly. They offered great advice on how to maintain the units and hopefully extend the life of them. Will definitely call this company once I finalize plans for renovations that require reinstalling the HVAC system!

Review 11 (2025-01-10 - Rating: 5)
January 2025 UpdateOf course with the latest cold snap, comes HVAC issues. Wed never call anyone but Strand Brothers.They were able to come same day and detect the problem. Efrain was on time, communicated everything clearly with me and was able to fix our HVAC issues.Will continue to recommend Strand Brothers!_________We have used Strand Brothers for years and will continue to recommend them to our friends and family.Recently we just had our units serviced in preparation for Austins summer of satan. Raciel was amazing. He communicated clearly, arrived promptly, and did a great job servicing our units. He was super nice and even wore covers on his shoes when he came in and outside. After his visit, they sent us a detailed list of what was done, checked and serviced appropriately, including pictures.We also upgraded our systems two years ago to dehumidifier units and I will tell you something... they make a world of difference in the summer time with the heat. Yes, they are a bit more pricey, but we do feel the difference.Thanks Strand for your continued service to the Austin area.

Review 12 (2024-06-28 - Rating: 5)
We needed some annual maintenance on our HVAC units at work. I chose Strand Brothers based upon their great reviews.Thankfully, they had Jose Ortiz scheduled to be our Tech. Fortunately, he discovered several unknown issues to us. He worked very hard to resolve and fix everything he could. We are waiting on some quotes from the office for other items that need to be repaired or replaced. Once we receive the quote, I will request Jose to come back to take care of everything. Jose has gone above and beyond my expectations! He was on the 40 tall roof during the heavy down pouring rain one day and 100 plus degree temperatures another day.Jose is very friendly and informative and gives great customer service. He deserves a Bonus, a Pay Raise and some PTO for his excellent work! He also gets 10 Stars! Thank you Jose!

Review 13 (2025-02-05 - Rating: 5)
The customer service was excellent, from beginning to end. I called in my S.O.S. at 8 am and Jose arrived around 1 pm. He was courteous, knowledgeable, and quickly diagnosed and fixed the problem with my AC (yes, in February)! Jose took the time to answer all my questions and he was very professional.

Review 14 (2025-02-06 - Rating: 5)
I cant say enough great things about Strand Brothers!I hadnt had any maintenance on my homes system in a while and it went down Tuesday night. Making the appointment online for a next day spot was super easy!Our tech, CJ, got us back up and running in no time. He took the time to explain with photos what he saw in his inspection and the necessary repairs/services all while answering every question I had.

Review 15 (2024-08-01 - Rating: 5)
Carlos and Jeremiah were excellent in their attention to detail from start to finish. They talked me through each item that needed replacement and then completed the tasks with efficiency and care for detail.

Review 16 (2025-01-08 - Rating: 5)
My heat strips went out on my heater during our first hard freeze, and Strand Brothers sent technician Mike Lira out right away. He diagnosed the issue and was able to fix the issue within 48 hours. Mike is extremely professional, knowledgeable, and courteous! He explained everything he did to replace the heat strips. Super cool guy! My house is nice and toasty now! Thanks Mike!

Review 17 (2025-02-28 - Rating: 5)
Gilberto performed a thorough check-up today as part of our HVAC maintenance program...always prompt, friendly and professional. We have been long-time customers and continue to be satisfied with service from Strand Brothers!

Review 18 (2025-02-10 - Rating: 5)
Xavier did an amazing job not only for my own home but also my client’s home. I am a Realtor, and he has helped out several times. I highly recommend Strand Brothers and Xavier. They go above and beyond and explain everything in detail.

Review 19 (2025-01-21 - Rating: 5)
Michael and Mike saved the day!! Our heater stopped working during the coldest couple of days of the year. I called Stand Brothers this morning, and they were able to be at my house by 4. They charge $99 to diagnose the issue, and then for whatever needs to be fixed. Michael and Mike were friendly, professional, efficient and super knowledgeable. They explained what caused the outage and how to prevent it from happening again. They gave me some advice about a UV sanitation program that Stand Brothers offers, and were not pushy about getting me to sign up; they happily sent me the information to look over first. I was very impressed with the service, and will definitely be coming back to Stand Brothers for HVAC help!

Review 20 (2025-02-25 - Rating: 5)
Mike & Mike just left and left me feeling fantastic. Everything was explained in depth (with photos) & Mike recommended several options of how to improve our unit. We look forward to many more years together

Review 21 (2025-01-10 - Rating: 5)
Gustavo came and did my 6 month winter check. He was delightful and pleasant. Very polite and explained all of the work performed. He reset the unit after the maintenance. Thanks Gustavo for your efficiency and work! A job well done!

Review 22 (2025-03-01 - Rating: 5)
Seth did an amazing job explaining work completed today. He was patient with me, answering questions about performance of Apco-x Ultra and the benefits and advantages to expect. Seth is a great addition to your group. I will ask for him by name in the future.

Review 23 (2024-12-31 - Rating: 5)
Christopher and Michael came today to service my AC and heating, as well as fix an issue with my thermostat. They were wonderful! Very thorough, showed me how to use everything, and they put up with my dogs. Great representatives for your company. Strand always sends nice people. I want these guys to come in six months!!!

Review 24 (2025-01-31 - Rating: 5)
I have used their A/C services for several years for semi-annual maintenance and check-ups. Amber was hands down the most thorough tech and provided me with an extent of feedback that I had never received before. The services provided were great but her customer service was incredible which is hard to find these days.

Review 25 (2024-12-17 - Rating: 5)
Water was leaking from the ceiling due to the AC system and I was able to get a same-day service call. Christopher, the tech, was very pleasant and courteous. He was thorough in his diagnostic check and very patient explaining in detail the issues I needed to consider to fix this system. He answered all my questions and in the end I felt the price for the visit was reasonable

Review 26 (2025-02-18 - Rating: 5)
Chase and Michael just completed my HVAC maintenance. They did a great job with the routine service and took the time to inspect and answer my questions regarding some recently installed ductwork. I wish all techs were so thorough!Well done.

Review 27 (2025-02-03 - Rating: 5)
Gustavo was amazing! So helpful and informative and quick. He serviced our heating and cooling system and made sure everything was working perfectly. I appreciated his white glove service and thoughtful suggestions.

Review 28 (2024-07-23 - Rating: 5)
I appreciate the help that we received from Franklin and Luis over at Strand Brothers. I was fortunate that they were available to assist our property on the same day that I called. I had an emergency water leak that was caused by tree roots coming from outside of the property line.We are grateful that they worked through the rain to complete the job, and the water service is restored. I will keep the company saved as a key point of contact for any plumbing issues in the future. I highly recommend this company as well as Franklin and Luis.

Review 29 (2024-12-18 - Rating: 5)
Amber was amazing. Took the time to check everything completely and provided us the reports on how everything was doing. She climbed up in the attic and changed our UV bulb, which hadn’t been done in over two years. We’ve worked with Strand Brothers for almost 20 years and have to say she’s the best tech we’ve ever worked with!

Review 30 (2024-10-03 - Rating: 5)
Gerald and Aaron did a great job for us. We’ve used Strand Brothers for years. I really appreciate the thorough explanation and photos of the service. I particularly appreciate having a heads up on issues that we might need to address in future without any upselling or high pressure. They were also prompt and provided a call ahead of time. Just an excellent experience all around.

Review 31 (2025-02-20 - Rating: 5)
Alfredo Arroyo recently came to install the new Lennox HVAC system. He did an excellent job. The unit is working fine. I set the unit to 72 degrees. It took almost 8 hours to get to this setting. I am worrying if the unit has an issue, or the sensor of the thermal stat is not working. Alfredo visited today and checked out. Everything is working. He suggested that I leave the doors of some room open to get a better air flow near the thermal stat. I will keep track how the new unit performs during this serve cold weather this week.

Review 32 (2025-02-24 - Rating: 5)
Alex Rodriguez was so thorough, friendly, and hard-working. He found the problem, explained it very clearly, and got right to work fixing it. It was really reassuring to have someone really knowledgeable and confident doing the work.

Review 33 (2025-02-24 - Rating: 5)
Xavier was punctual, friendly and very professional. He also took the extra minute to make my new puppy feel comfortable with him being in her home. Thank you Xavier!

Review 34 (2025-02-16 - Rating: 5)
Sam and Christopher (performed the systems check up upon new to us home purchase) Seth and Jackson (installed a few lights in ducting for microbial growth and allergens as well as a new capacitor on the AC unit) and most importantly Naeim ( helped get our new smart thermostats set up and functioning properly) all were very helpful and came up with a plan to get our new to us home up to speed in the Texas heat before next summer. Would recommend them to anyone in need of HVAC services. Kind, professional and knowledgeable technicians that have shown up to our home. Even had an emergency call with an issue where a technician came out after 7pm on a Saturday to help us out. Thank you Strand Brothers Service Experts!!

Review 35 (2025-02-06 - Rating: 5)
Excellent job by Jesus, Ivan, and Eddy installing all new ductwork and registers in my home. They were very courteous and easy to work with. I would recommend this team should you ever need to have similar work done!

Review 36 (2025-02-22 - Rating: 5)
Naeim came over to insect our heating system and was very polite and informative. He took the time to explain the issues he found, as well as provide me with options going forward. An absolute pleasure to work with!

Review 37 (2025-01-09 - Rating: 5)
Amber arrived on time and prepared with shoe coverings on and a smile. She explained what she would be doing and listened respectfully as I made a request about something. She was thorough and explained what she had done with photographs. I was very impressed with her and the job she did. I will request Amber from here on.

Review 38 (2025-02-17 - Rating: 5)
Just wanted to update this review to give a big thanks to Franklyn. I had an issue with a water heater that was installed incorrectly by a different company a couple months ago. He diagnosed the issue quickly and pointed out several other issues he found in his whole home plumbing inspection. I also decided to go forward with a water softener and could not have been more impressed with his service. He was communicative throughout the process and took a lot of pride in his work as evident in his attention to detail in cleaning the work area post-installation. The water softener has been working without issue for a couple months now.Big thank you to the HVAC technician Amber! She arrived early, was polite, and made sure to ask if there were any issues with the system before she took a look. I have a maintenance membership with Strand Bros and she was thorough to inspect all aspects of the system, including a cleaning of the outside units.At the end, Amber explained that although my system is older, it’s working within specifications for now and a full replacement isn’t necessary yet. I really appreciate the honest evaluation.

Review 39 (2025-01-09 - Rating: 5)
We have used the Strand Brothers maintenance plan at our rental house and they have been great to work with. Ekzavier did our most recent maintenance check and he was very friendly and explained everything he checked! We’ve been very pleased with their service!

Review 40 (2025-02-14 - Rating: 5)
Mike and Michael were absolutely superb! Not only did they do my regular inspection, but provided advise on UV protection, ventilation, and costs. Great assets to the company!

Review 41 (2025-02-26 - Rating: 5)
Jackson came to service our HVAC unit and did an excellent job - punctual, efficient, and explained everything well. We love strand brothers and plan to continue using them in the future whenever things pop up!

Review 42 (2025-02-21 - Rating: 5)
This is a top rate company. Jackson, the technician, pointed out issues thst were caused by a recent new roof installation. He fixed my AC and did more to help me with my home problems, including insulation, vents and ducts. Thank you very much. I am very pleased.

Review 43 (2025-01-23 - Rating: 5)
Amber was the best technician ever! She was polite, knowledgeable, and very thorough as she performed the tasks necessary for my a/c maintenance. I recommend Strand Brothers for anyone needing service.

Review 44 (2024-12-12 - Rating: 5)
Gustavo from Strand Brothers was fantastic! He called ahead, arrived right on time, and was very respectful of our home while working. He completed the HVAC check-up quickly and efficiently, then took the time to explain everything he found in a clear, professional way. The service was thorough, the pricing was fair, and the entire experience was seamless. Highly recommend Gustavo and Strand Brothers for their top-notch service!

Review 45 (2025-01-04 - Rating: 5)
We are only half way done with my furnace repairs (hence the 4 stars and not 5), but Gilberto has been great. He is very diligent and thorough and polite. Thank you, Gilberto!Update:The team was so great, they fit me in the schedule and this time Aaron came out the next day to finish the job. He has a hell of a time because he encountered some unexpected issues with my system. Aaron, THANK YOU for staying the course and fixing my furnace before next week’s freeze arrives.

Review 46 (2025-01-22 - Rating: 5)
Justin quickly diagnosed the problem and it was fixed as soon as the parts were in his hands. He was honest and thorough and explained everything very clearly. Extremely helpful! Overall a very good experience with Strand Brothers!

Review 47 (2024-12-17 - Rating: 5)
Ivan and Marecka were the absolute best! They were punctual, informative and we didnt feel pressured to fix anything. Instead, they shared the risks and options and were honest about how many years we could potentially keep going until issue became more serious. We decided to go with their recommendations anyways because we appreciated the quality of service. Thank you both!

Review 48 (2025-02-04 - Rating: 5)
My HVAC unit went out over the weekend so I called Strand Bros. Technician Mike came out and diagnosed the issue. He was professional, polite, and very efficient. The entire call was completed in about 25 minutes. Awesome job! Thanks Mike!

Review 49 (2025-01-25 - Rating: 5)
Mareka and Chase were very professional and courteous as they fully explained what was going to be done, what they did, and how our system was performing. They even provided recommendations on what we could do with our system going forward, and showed us options of how we can make our home more comfortable.

Review 50 (2024-11-27 - Rating: 5)
Mike was fantastic. He did a great job of explaining the parts to our unit and made recommendations based on what was needed but did not oversell any services. We have used Strand brothers for years and they are top notch.

Review 51 (2024-07-18 - Rating: 5)
Luis and Luis, father and son did a superb job insulating our attic. Layering of insulation is smooth with complete coverage. Nice and courteous demeanor and I felt like they put the customer 1st. Superb job!

Review 52 (2024-11-20 - Rating: 5)
My heat pump install by Yaikel Felipe went very well. They were prompt, professional, courteous and knowledgeable. The installation went smoothly and quickly. I showed them the location of the equipment and they took over from there. At the end of the install they walked me through the network connection and use of the new thermostat and the connection toand use of the mobile app.I am very happy with their efforts.

Review 53 (2025-01-30 - Rating: 5)
Gilbert and Ben came to do an inspection of our heat system. They found a small condensation leak and repaired the leak. They did a review of the system and told us all looked good. On time, polite and very professional. We will continue to use Strand Brothers for all our heating and cooling needs.

Review 54 (2024-12-06 - Rating: 5)
My mom has been a customer of them for a long time. But especially today, the level of professionalism and care was outstanding today. Especially since my mom was in a meeting and they treated me the next adult at home with the upmost respect and kindness. Thank you so much Jackson and Lance for making things go so smoothly today. Keep up the good work!

Review 55 (2025-01-01 - Rating: 5)
Strand Brothers completed installing additional insulation in our home. The service men Jesus and Eddy did a remarkable job. The work was completed efficiently and clean up was outstanding. We are very pleased how Jesus and Eddy performed this work.

Review 56 (2024-11-08 - Rating: 5)
I had a couple minor gas leaks with oven / water heater and needed service ASAP. Strand sent someone out within an hour +. Technician Franklyn was awesome to work with. Very knowledgeable, professional, courteous, and was willing to go the extra mile. Even made my Labrador “attack” dog feel at ease!

Review 57 (2024-10-23 - Rating: 5)
I appreciate Sam and Ekzavier coming out today for the season maintenance check of our system. They were friendly and knowledgeable. When Sam asked how everything was going with the house, I made a comment about having more trouble with the sprinkler system than the AC unit. Sam took a moment to check the water pressure and provided options on how to handle the sprinkler system impacted by higher water pressure. They even checked the water heater. Although both the AC and water heater are old, we talked about options and they offered suggestions when are the best times of the year for replacements. I appreciate them, and I appreciate Strand Bros. seasonal service plan.

Review 58 (2024-11-25 - Rating: 5)
Always a great experience with Strand Brothers AC. Jerry was very knowledgeable and very friendly. He was also good at explaining what he was going to do before and the after results.Christian came out to service my unit before the winter. He checked it out and noticed a couple things that needed done. I asked him if he could take care of them today and he said sure! I’m so happy that there is still a business out there that does service right. He explained everything and did a great job! Thank you very much for quality service!

Review 59 (2024-10-23 - Rating: 5)
Strand Brothers and specifically Jose were amazing from start to finish in helping me with the AC in my house - Jose was timely and professional- he listened to me explain the issues and went right to work. He was quick and took care of everything - even issues left by other companies I’ve had out! I have had horrible experiences with other companies in town and working with Jose has made me feel so muchbetter about knowing the AC in my house will be taken care of! Thanks Jose and Strand Brothers!

Review 60 (2024-10-23 - Rating: 5)
Jackson explained maintenance needed with my furnaces in detail before work was started to make sure that was a service we wanted. He also showed me the before and after photos of the work done, so we had a better understanding of how our furnace looked from the inside. He was very thorough and professional and we will request him again!

Review 61 (2024-11-20 - Rating: 5)
Jackson came to help with my ac unit today. It was a service call and he went through all necessary steps to check everything on the unit. He explained all the things he was checking as well as educating me on how things get gunked up over time and products used to clean the different areas. He was very professional and kind and did a great and efficient job. Because of him I know I made the right choice choosing this company.

Review 62 (2024-10-22 - Rating: 5)
Easy to schedule online. They called about 20 minutes ahead so I could put my dogs up, and the technician was on time. Daniel was great! He let me follow him around and ask questions. Ive had my home 7 years and suddenly it seems like TikTok is telling me Im not doing enough maintenance on my large appliances! Daniel educated me on anode rod replacement and several water softening systems as well, which I really appreciated.They do offer a maintenance subscription thats pretty affordable, but I didnt feel pressured into buying it- which makes it all the more appealing to me!

Review 63 (2024-11-18 - Rating: 5)
Jackson was very professional and answered all of my questions. His professionalism, punctuality and thoroughness in explaining an issue and potential solutions were very clear. He has excellent communication skills and has a very friendly demeanor. He displays a high degree of honesty, loyalty and integrity, and takes pride in his job which are excellent qualities to have.

Review 64 (2024-11-21 - Rating: 5)
CJ was awesome today. He was here in 35 minutes as promised and was able to go get a part to fix the heat ignition switch. I was able to continue work and have the repair completed same day. Prices are reasonable and a year warranty is nice!highly recommend

Review 65 (2024-11-26 - Rating: 5)
Amber was here today for the Fall tune up and she did a phenomenal job! She is thorough, professional and courteous. Also went the extra mile to review everything with me and answer all my questions. I would like to have her for my next tune up.

Review 66 (2025-01-15 - Rating: 5)
Today we had our biannual maintenance done on our HVAC system with Ben Herbold and Chris. They did an excellent job checking to make sure our system was running well. Ben and Chris explained things clearly, but were also very professional, and Ben was kind enough to go the extra mile by replacing our filters as well! I always enjoy the relaxed, friendly nature (Ben was great!) of our Strand Brothers appointments and trust them completely with our HVAC system. Thank you, Strand Brothers for sending such wonderful people!

Review 67 (2024-11-08 - Rating: 5)
Im on their program where I get free inspections for a monthly fee. Gustavo came and spent 45 minutes checking my A/C and heater. He gave me recommendations to improve the system and keep it running longer. All for no charge. I really appreciate such good, honest service. Thanks Gustavo!

Review 68 (2025-02-11 - Rating: 5)
Repair tech had to replace my circuit board in the pouring rain. I might not have been as positive & friendly as he was in the same circumstance. Great guy, thank you Naeim.

Review 69 (2024-11-30 - Rating: 5)
Lance and Naeim were so friendly and super efficient with our A/C tuneup!Very informative with unit care tips and recommendations.I Highly recommend getting your A/C tuneup done, and if you get these 2 guys, you are going to be well taken care of.

Review 70 (2024-11-11 - Rating: 5)
Amber was our service technician today and was such a great representative for Strand Bros. Great at explaining the technical details of the service work (even providing extensive photo documentation of all the critical readings) and was very pleasant to boot. We’ll be requesting her for our next 6 month check-up. So…super company and super too meeting Amber.

Review 71 (2025-01-17 - Rating: 5)
Mike and Brian came by for a routine Service visit and were extremely helpful with communicating issues I was having with my HVAC system. They gave me options but weren’t trying to push a product. Really appreciate Strand Bros service.

Review 72 (2025-02-03 - Rating: 5)
Always top service with Strand Brothers! Thanks to Seth and Jackson for helping plan and execute some improvements to our home system. Also a big thanks to Jesse, Juan and Eddy for finishing the attic work in a timely manner!!

Review 73 (2025-02-07 - Rating: 5)
Strand Brothers Technician Carlos Ramos, did an excellent job. He managed my expectations and respected my home. The removal and replacement of my water heater went as planned.Thanks

Review 74 (2024-11-23 - Rating: 5)
Naeim was awesome and very professional during his visit to our home. He promptly donned shoe covers when asked and was especially courteous and informative. Everything checked out. Strand bros gives me peace of mind for the cold days to come.👌🏼😮‍💨

Review 75 (2024-09-11 - Rating: 5)
Luis and Juan were so professional with the work they did (duct sealing). They explained what they would be doing, answered my questions and even kindly changed out our air filters at the end of their work. They showed me pictures of the work they did and took time to explain the details to me. I have used Strand to install our a/c and hot water system. I would recommend them to anyone! Everyone who comes to do work is so kind, knowledgeable and respectful. Great Job to both Luis and Juan! Thank you.

Review 76 (2025-02-06 - Rating: 5)
Ivan came out and diagnosed my ac unit. He was courteous and quickly got to the root of my issue. I greatly appreciate Strand Bros and Ivan for excellent service!

Review 77 (2024-10-31 - Rating: 5)
Raciel stopped by today and performed my membership maintenance and was great! He gave me a lot of good recommendations on what I need like replacing my air filter, cleaned up my outdoor coils, and made sure everything looked good. I really appreciate his help!

Review 78 (2024-12-16 - Rating: 5)
Today, Monday 12/16/2024 Franklyn came and fixed the leak in my center bathroom. He did a fantastic job, He cleaned out the floor of the shower stall. Please thank him for me. I will keep his name and will request him for any other plumbing issues I have. Very friendly. Thanks again for sending him to my rescue.Alfredo has been my service expert several times. When he started the job he told me what was going to be done and thru out the job would report where he was in the job. I appreciate Strand Brothers and the service I have received for many years. I would not have any other service company in Austin do the services that this COMPANY can do. Everything in running great. Thanks to all at Strand Brothers - from the first call to the end of each and every job.

Review 79 (2025-02-18 - Rating: 5)
RSC Michael Chaney worked with a very narrow crawlspace to investigate the ductwork damage caused by rodents. His pictures were very convincing. He explained the process well and was very professional and pleasant.

Review 80 (2025-01-16 - Rating: 5)
Jesus, Eddy and Freddy replaced all of our moldy air ducts in one day. They were super friendly, kept us informed of everything they were doing, and cleaned up afterward. Many thanks!

Review 81 (2025-01-31 - Rating: 5)
Lewis and Justine came out to do a check on my ac system, they were amazing, they explained everything they did and wanted to do and explained what some of the best options are for the system I have, if I could give more stars I would and will definitely be requesting them in the future!

Review 82 (2024-10-22 - Rating: 5)
Kenneth from Strand Brothers was great. He was polite, professional, and talked me through everything. I use their annual service plan and I’m extremely happy with the service. Never had an issue and will continue to use them!

Review 83 (2024-10-09 - Rating: 5)
★★★★★I had a fantastic experience with my HVAC maintenance service. Amber, the technician, was extremely professional, kind, and knowledgeable. Not only did she complete the scheduled maintenance efficiently, but she also went above and beyond by making some minor repairs and recommendations. I really appreciated how focused she was on both maintenance and education, taking the time to answer all my questions and keep me informed throughout the process. Her clear communication and attention to detail made the entire experience smooth and stress-free. Highly recommend!

Review 84 (2024-11-14 - Rating: 5)
CJ has been our service expert for over a year now, and he couldn’t be any more professional! We installed a new system at that time and simply love Strand Brothers for their expertise, service, professionalism, and friendliness! We’ll stay loyal customers!

Review 85 (2024-09-30 - Rating: 5)
Just had fall system check. Xavier and Sam were very courteous and professional. Work was very thorough. Two potential issues were discovered. They explained the issues and offered solutions and performed the repairs while on site. Thankful for a wonderful service experience. I would recommend this company for AC service.

Review 86 (2024-10-30 - Rating: 5)
Jackson and Dusty were very friendly and professional. They were very respectful of our home and time. The system health status was clearly explained, and they took the time to answer all questions regarding recommended parts. Thanks!

Review 87 (2024-10-25 - Rating: 5)
My biannual AC maintenance occurred today by Jackson. He was a great service provider and respected our home greatly. Provided all the preventive maintenance and recommended a few items to assist. Highly recommend Strand Brothers for AC repair and maintenance. Been a customer since 2020.

Review 88 (2024-09-13 - Rating: 5)
I had my HVAV unit installed by another company and have had problems with it ever since. That’s when I turned to Strand Brothers. I have been using them for a couple of years now and I am very pleased. Mike and Hector came out today for a service maintenance and did a great job. Arrived in a timely manner and called when they were headed over. They were friendly yet respectful. I highly recommend this company.

Review 89 (2025-01-24 - Rating: 5)
Had an issue with my our heater but Gilberto really helped us out and the issue is now resolved! Great customer service, on-time, and very friendly! Wed use Strand Brothers again!

Review 90 (2025-02-25 - Rating: 5)
Always happy with the service of Strand Brothers. Their techs are always prompt and professional. Ekzavier came out for the annual service and was quick, professional, and detailed. They keep us running in freezes and more often than not scorching heatUpdate on 2/25: Amber came out for our free check up and walked us through the system, made sure we were good, and explained it all to our children who were very interested.

Review 91 (2024-10-16 - Rating: 5)
Amber came to do a tune-up on our AC. She did a great job! Was very thorough and courteous, explaining everything she did and any concerns she had. Above and beyond compared to other companies we have used. 5+ stars!

Review 92 (2025-02-07 - Rating: 5)
Habi and Daniel came by to install my water softener. They were very professional. I barely knew they were here. My only obversion is that some how they need to know what type of install they are going to. They werent aware that it was a new construction and therefore, didnt have the tank to hold the salt.Chase called and told me he was on his way to install my HVAC equipment. He was professional, polite, and informative. Chase was quick.

Review 93 (2025-01-06 - Rating: 5)
The service technician, Jose Ortiz, explained the repair needed, had parts ordered, picked up parts, and made the repairs in a timely manner. He was courteous, professional, and knowledgeable. Very satisfied with this service!

Review 94 (2024-08-29 - Rating: 5)
Excellent work by Gauny Leo and his coworker. The old unit was creating too much condensation, creating a pond which threatened the house and foundation. The new unit was installed farther from the house. It was a big job done well.

Review 95 (2024-07-02 - Rating: 5)
01 July 2024New HVAC system installed, 2 stage, 4-ton unit plus new gas furnace and thermostat (I didnt need new thermostat, but the old one was over 20 yrs. old, no extra cost). My old thermostat was easier to program). About six hours plus to install. The installers (Felip, Tino, and Austin) did and nice job with the installation and cleaning up when finished.The new system is much quieter than the old HVAC system. I need someone to explain about inside air fan speed as this system air volume is much less than my old system.Will have to wait to see if 2 stage higher efficiency system will save $$ on electric bill.

Review 96 (2024-11-22 - Rating: 5)
Raciel performed the scheduled maintenance for our systems (up and down). He also was very persistent in successfully connecting my phone app to the S40 thermostat that was installed 12 weeks ago. With the changing season, I can now check the upstairs status much easier.

Review 97 (2024-11-18 - Rating: 5)
Amber came out and was very professional and informative. She was very thorough and explained everything clearly and answered any questions we had. Her friendly and courteous service was greatly appreciated. Thank you, Amber!

Review 98 (2024-11-28 - Rating: 5)
I’m horrible with names and I have forgotten the names of the two gentlemen that came to my house. (I’m in Hutto if that helps) I hope they get recognized for this review somehow, because they were amazing! Very respectful, knowledgeable and made me feel at ease about my system. HIGHLY RECOMMENDED them for all your AC/Heating maintenance or inspections.

Review 99 (2024-10-24 - Rating: 5)
When my AC died last night I called Strand Brothers to come out and service my unit. They took my call and scheduled me for the same day. Efrain showed up for the service right on time and worked on my unit and got it up and running on no time! Not only was he friendly and efficient but he also took the time to help me set the system up on my phone! That is what I call great customer service. Many kudos to Efrain!

Review 100 (2024-12-10 - Rating: 5)
Alex Rodriguez was incredibly helpful! He showed up, realized my problem in less than two minutes, fixed it, ran through a full HVAC check, and was on his way in less than 20 minutes. Would absolutely work with him again!

Review 101 (2025-01-22 - Rating: 5)
Got their number from Honeywell customer service. From the beginning this guy from Stand Bros. knew more than the last guy who just wanted to sell me a new thermostat but didnt seem to know what was the problem. He diagnosed it as a broken exhaust fan and went for the part right away and returned in less than an hour replacing it in record time. When he left it was working flawlessly.

Review 102 (2024-12-06 - Rating: 5)
Amber did a great job on my first maintenance since getting a new unit installed. She was courteous and thorough. Awesome experience.

Review 103 (2024-12-06 - Rating: 5)
The technician, Gustavo was very friendly and explained the diagnostics thoroughly. We appreciate how easy he was to work with and made us feel that he was honest and trustworthy. Great experience!

Review 104 (2024-10-10 - Rating: 5)
On Sep 19, I was scheduled for a install of a Pressure Reduction Valve as this is an older house and it was discovered I was missing one when they did an overall routine inspection as part of my maintenance plan. The two techs Daniel & Luis, were on time and got after it. Of course this involves digging up the yard to the water connection to the city pipe. It took a couple of hours but they did a 1st class professional job. I been with Strand for 20+ years using their maintenance program and they are always easy to work with and solve my issues ASAP. 5 stars.

Review 105 (2024-10-26 - Rating: 5)
Sam and Christopher were excellent. My pups are very happy with the care and service they did in our home. And the next time we need a service request I hope they can come back out.

Review 106 (2024-11-23 - Rating: 5)
Aaron and Michael came out today to evaluate our 20 and 14 year old A/C and furnace - Furnace wasn’t working - System couldn’t be fixed and these good gentlemen spent 90 patient minutes discussing options and finding the bestfinancing for us - Very lovely new system in the way for a very good price and excellent maintenance agreement -Good call and top notch satisfaction ❤️😇. Thank you so much!

Review 107 (2025-01-09 - Rating: 5)
Naeim was here to service and replace thermostats. Excellent service.1/9/25Excellent service. I got a same day appointment.!Service Tech. Mike L was quickly able to diagnose and repair our older heat pump unit. He also gave us advice and options for extending the life of the unit. Thank you, Mike.

Review 108 (2024-11-11 - Rating: 5)
Chase Brister, the technician with Strand Brothers and Mareka Backus, the sales consultant, were both awesome. I called Strand Brothers to come out for a service check on my furnace ( which Chase completed) and they discovered numerous other issues with my unit and brought it to my attention. They were very polite and informative. They explained what all was going on with my unit and gave me recommendations on what I should do next. Great customer service Chase and Mareka. Thanks.

Review 109 (2024-12-18 - Rating: 5)
Amber came out and did my biannual maintenance. She was very thorough and kept me informed of everything she did. At the end she showed me pics if all units and any troubling areas. Highly recommendStrand and Amber.

Review 110 (2024-10-03 - Rating: 5)
Gustavo came out for our regularly scheduled maintenance update. This was his second visit for us and I really appreciated the continuity (he remembered all the details of his past visit and our conversation from that time). Prompt, polite, professional. Cant ask for much more.

Review 111 (2024-11-19 - Rating: 5)
I had the pleasure of meeting Ms. Amber today. She arrived within the specified time window, asked a few clarifying questions, asked to see all the units, and got right to work. After she completed her work, she explained everything she found in detail along with key pictures. Ms. Amber displayed courteousness, confidence, and professionalism. I am pleased with the visit and the work provided. Dr. Michael Ybarra

Review 112 (2024-12-01 - Rating: 5)
Gustavo and Michael were great and very patient and informative! They took their time to explain everything about my unit and the new unit that will be installed. Highly recommend them!!

Review 113 (2025-02-28 - Rating: 5)
Amber did a wonderful job inspecting and walking us through the tune up process. She was very professional and efficient.

Review 114 (2025-01-09 - Rating: 5)
Josafat was extremely helpful, professional and knowledgeable when he helped us with an issue we were having with our disposal. We will def call strand brothers again due to his guidance and knowledge.

Review 115 (2025-01-03 - Rating: 5)
Naeim and Dusty did a great job servicing our equipment. They explained the operations and told me what was needed and even gave me different options for what we can do. Great job!

Review 116 (2025-02-25 - Rating: 5)
Raciel I glad I found these guys. Had them do the semi annual maintenance on my AC. Adam checked everything inside and out. He even installed a drain to ensure easy cleaning and access in case of future problems. Im comfortable knowing I have this responsive, dependable, knowledgeable HVAC professionals looking after my AC :-)Oh no. here we are several years down the road and the condenser coil developed a leak and needed replaced. They diagnosed the problem immediately ordered the part and replaced it with 2hrs. So glad Im an advantage customer of theirs.

Review 117 (2024-10-14 - Rating: 5)
Jackson came to our house and performed our regular maintenance however, he was very knowledgeable and informative about our unit and what we needed. He flushed our line and gave us more information than most of the technicians do. Thank you Jackson for all your time and extra information! We hope to get you again!

Review 118 (2025-01-03 - Rating: 5)
Amber, did a great job with the quarterly maintenance of my AC units. Showed up on time, was respectful of my home, clearly explained what she was doing and nicely summarized all the completed work with me.

Review 119 (2025-02-06 - Rating: 5)
Michael and Naeim from Strand Brothers gave my HVAC system a performance check up. They gave advice about future recommendations for my system to operate efficiently. I feel confident my system is ready for the summer heat. Thank you Strand Brothers and today’s crew.

Review 120 (2024-09-30 - Rating: 5)
Great service for sure! Was having vertigo and constant migraines that were getting worse over time and on a routine maintenance visit, Christopher identified mold in one of the units. The mold was removed promptly by Jesus, Eddie and Juan who also installed UV lights. They were very professional and my symptoms have started to improve!

Review 121 (2025-02-01 - Rating: 5)
Gustavo did a terrific job on my routine maintenance check up. He is hard working and has great customer service skills.

Review 122 (2024-09-25 - Rating: 5)
Efrain- was FANTASTIC!! He was patient, he was thorough, and when he left the system was working! He even helped set up me connection to the thermostat!!! Can’t say enough good things about him… honest!! A truly satisfied customer. Dr J

Review 123 (2024-12-12 - Rating: 5)
Raciel did a wonderful job with our recent bi-annual maintenance call. He was very friendly and knowledgeable. Would definitely recommend them to anyone.

Review 124 (2024-10-25 - Rating: 5)
Naeim came out tonight to fix our unit. He diagnosed the problem quickly and had it fixed quickly. He provided a thorough explanation of what was wrong. We greatly appreciate his effort and his level of customer service.

Review 125 (2024-10-14 - Rating: 5)
Peter did such an excellent job fixing my a/c! He was prompt, called ahead of time, was super friendly and understanding (at 9pm!) and got my system back up and running! He’s obviously very knowledgeable on these systems and I’d like him back any time I have an issue! Thanks Peter!I wanted to edit my review to include the great plumbing assistance from Josafat and Luis, who came out to fix a leak in my outdoor hose pipes! They were very thorough and helpful and explained not only the reason for the leak, but how to prevent issues in the future! Greatly appreciate their help today!

Review 126 (2024-10-18 - Rating: 5)
Amber was THE best MEP service tech I’ve ever had in 25 years of being a home owner. She was super friendly, knowledgeable, efficient, and took the time to concentrate on details and doing the job right. Thank you Strand Brothers for providing such an excellent service tech.

Review 127 (2024-12-27 - Rating: 5)
Jackson was professional and very knowledgeable. He did a great job explaining the issues with my unit and provided recommendations.

Review 128 (2025-02-10 - Rating: 5)
Jackson Duke from Strand Brothers did an excellent job with regular maintenance on our HVAC systems and was proactive in fixing a potential problem. I was very happy with the service he provided.

Review 129 (2024-12-23 - Rating: 5)
We recently had JR out to do a regular service, but he ended up finding some filters that shouldn’t have been there and explained that they were causing extra strain on the unit. We ended up learning a lot from him. We’ll be requesting him from now on because nobody else from the company had ever told us we had a bunch of unnecessary filters causing more wear and tear on our system.

Review 130 (2025-02-17 - Rating: 5)
Strand Brothers has provided HVAC service to my home for many years. The service people are always reliable and thorough in their work, including Gustavo who provided the maintenance today.

Review 131 (2024-12-05 - Rating: 5)
Amber was amazing. Very attentive. Never has such great respect and service. Please have her attend to my account in the future if possible.

Review 132 (2024-11-11 - Rating: 5)
Cristhian Vazquez was very professional, on time and polite. We also met with Brian Perez about getting a new HVAC system. He was patient and kind and answered all of our questions. Its a lot of money to spend on a new system but we trust they will stand behind their service and product.

Review 133 (2024-12-06 - Rating: 5)
Gustavo was great-he serviced our unit and was very thorough. Polite and efficient-couldn’t have been friendlier. We appreciate the great staff at Strand Brothers.

Review 134 (2024-11-12 - Rating: 5)
Quick and easy service! needed the job done right the first time and Alex definitely was knowledgeable and swift with his work will use again because of him. 10/10

Review 135 (2024-08-08 - Rating: 5)
I recently had a free inspection done by Strand Brothers Service Experts, and I couldnt be more satisfied with the service. Sam and Keneth conducted the inspection yesterday, and their professionalism and attention to detail were outstanding. They not only identified issues I was already aware of but also uncovered new ones that I hadnt noticed. I appreciated their thoroughness and accuracy throughout the inspection process.They were punctual, giving me a courtesy call before arriving, which I found very considerate. Overall, the experience was smooth and reassuring. I highly recommend Strand Brothers Service Experts for their excellent service and knowledgeable team!

Review 136 (2024-09-19 - Rating: 5)
Raciel from Strand performed our biannual service today and was great. He called ahead to give me an ETA and arrived on time.He then proceeded to do a very thorough job and was clear in communicating everything that he found and the health of my systems.

Review 137 (2024-10-17 - Rating: 5)
We had a pretty large pipe leak(more like a giant spray than a leak!) at our childcare center. Old buildings have many plumbing headaches and with children it is even more urgent, but Josefat was here at 4pm on the dot(they said between 4-8), which is rare with plumbers! He was very thorough and was sure to check to make sure there were no other leaks we hadn’t found. He fixed the leak quickly and was friendly and very nice.Strand Brothers had to come out the following day and Josefat and Jeremiah did one more quick check(everything was perfect!) and were on their way.I can’t recommend Strand Brothers and Josefat and Jeremiah enough! They were awesome!!

Review 138 (2025-01-10 - Rating: 5)
Jackson was excellent! Great customer service - went above and beyond to make sure my moms home was warm in a timely manner. Thank you!

Review 139 (2025-01-09 - Rating: 5)
Amber was very detailed, efficient, and friendly. She took the time to explain my system to me and all the pictures she took in a way that was easy for me to understand!

Review 140 (2024-12-26 - Rating: 5)
Great service! Peter and Michael did a great job. Patient, thorough and polite. Love that they wore foot covers to keep from tracking in dirt, especially considering it was raining.

Review 141 (2025-01-24 - Rating: 5)
Seth and Mike were amazing. Explained all to me and took the time to help me through making the best decision for me. Highly recommend this team.

Review 142 (2024-09-18 - Rating: 5)
Chase and Sam came in today to do some evaluation on our AC unit considering our system is VERY old (2005). They provided me with honest opinion with things to consider with no pressure to buy or fix anything. When the time comes they will be the first one on my list to call. Thank you both for giving us a peace of mind.

Review 143 (2024-12-05 - Rating: 5)
Aaron was fantastic to work with. He was professional and extremely friendly. He came in and took care of my system. Very happy.

Review 144 (2024-12-17 - Rating: 5)
Alejandro Rodriguez provided exceptional service today with the install of our new thermostat. Efficient and personable. Would recommend.

Review 145 (2024-09-20 - Rating: 5)
Kenneth came out and serviced our units. He was very polite and thorough and explained everything in good detail.Amber serviced our units on September 20. She was a joy to have in our home for a few hours. Extremely conscientious and detail oriented. Would love to have her back next time!

Review 146 (2025-01-08 - Rating: 5)
⭐️⭐️⭐️⭐️⭐️Amber provided exceptional service during the biannual maintenance of our air conditioning and heating unit. She was thorough, professional, and documented every step of the process with detailed notes and photos. The extensive report she provided was the most complete post-service summary weve ever received. Over the years, weve had several technicians perform similar services, but Ambers attention to detail and clear communication truly stand out. Thank you, Amber, for your outstanding work!

Review 147 (2024-11-26 - Rating: 5)
The tech A.B. provided excellent customer support & service on our water heater issue!Amber did an amazing job. We are very pleased with her work. She does super in explaining every detail.

Review 148 (2024-12-11 - Rating: 5)
Amber was efficient, thorough, friendly and professional when she inspected our HVAC system. She listened to all our questions and answered all completely. In addition she was very patient.

Review 149 (2025-02-05 - Rating: 5)
Xavier was great as always. He was respectful, efficient and got the ac checked out, changed filter & flushed vinegar down drain line. Always helpful.Mike L & Jeff came by today for routine maintenance on my ac/heating unit & were extremely professional & informative. They checked the inside & outside unit & shared information with me about things I can do monthly to prolong the life of the unit, which I was grateful for. Will definitely use them again. I also had another technician, Joshua, out that drained my hot water heater. He was very kind & respectful as well.

Review 150 (2025-01-14 - Rating: 5)
Sergio, Eddy, and Jesus were excellent to work with. They were respectful, kind, and cleaned up the area when they left. Great job!

Review 151 (2024-09-06 - Rating: 5)
Sam and Chris came out the same day to help fix my AC problem. Had to get a new unit, but they were very friendly and professional. Ive always been a strand customer, but if I wasnt these 2 would definitely make me one. They gave me the facts, and helped make a logical decision for what I needed for the house. 10 out of 10 would recommend.

Review 152 (2025-01-06 - Rating: 5)
Gustavo was excellent with our maintenance visit. He was punctual, professional and explained everything very thoroughly. Would recommended.

Review 153 (2024-10-30 - Rating: 5)
I had a maintenance check-up done by Jackson. He performed an indepth check-up explaining everything he did along the way. He is very polite and experienced at his job. Thanks Jackson, for a job well done!

Review 154 (2023-11-16 - Rating: 5)
Just had a water softener installed and was very pleased with the service. I’ve had Strand Brothers do out maintenance for years and still amazed with how professional everybody is. Caleb Mock did the water softener installation and kept me informed on progress and next steps. When installation was complete he went out of his way to explain everything and make sure I was comfortable with the product. Will definitely use again.

Review 155 (2024-09-10 - Rating: 5)
Sam and Christopher were here today to check my Heat and Cooling. Found a couple of things to address and blew out my drain that keeps stopping up so I dont have any more floods. They were very thorough and helped me know what my system needs. I appreciate their service today and will ask for them again.

Review 156 (2024-10-11 - Rating: 5)
Mike and Michael serviced my heating/cooling system as part of the maintenance contract. They were excellent, providing professional service and explaining maintenance recommendations, nothing pushy just clear and easy to understand needs. Their customer service was excellent!!!

Review 157 (2025-02-21 - Rating: 5)
Jesus, Eddy and Juan did a very good job with replaced the UV(?) light and the box it goes in. They were very professional and polite.

Review 158 (2024-10-01 - Rating: 5)
Amber, she’s amazing I enjoyed talking with her. Amber explained everything she was doing and showed me my numbers. She also cut a copper tube because it was too long. I grateful for that now I don’t have too get digging a hole so it doesn’t plug up. Thank you Amber.

Review 159 (2024-08-06 - Rating: 5)
Ive had Strand to my rental property in Volente and they have always provided top notch service. Today it was my personal residence being serviced and, once again, service was excellent! The service rep was an unnecessary bother but the technician himself, Diego Pinto, was outstanding. Diego was thorough and took his time as he explained everything he was doing, everything he saw, and provided great assessments and recommendations without pushing, hyping or overselling. While I did not take him up on the addition of a blue light (yet) to combat some slight biological growth, I was impressed enough to buy a yearly service contract. Awesome!

Review 160 (2023-12-07 - Rating: 5)
Notice my water heater went out on me late at night. Pretty impress how fast Strand Brothers were able to schedule me first thing in the morning. Technician ended up showing up right at 8am. Have to say hands down tech Caleb Mock was amazing. I feel like he went beyond and explain everything to me (luckily Water Heater was still under warranty) still had to pay labor. I sign up for their club membership. Very lucky to find a good plumbing company. Thank you Strand Brothers…

Review 161 (2022-08-16 - Rating: 5)
Excellent communication from everyone at the company in regards to my major plumbing repair. Over the years as a Stand customer, Ive noticed that their employees enjoy working for the company, and they put real pride into their work. And it shows.I have an old house in East Austin, and the work required to replace the 80+ year-old old cast-iron sewer line was immense as well as complex. Justin and Curtis (and team) saved me from a difficult, dire situation, and I dont think any other company could have even gotten the job done. They are 100% professional, hard-working, courteous and friendly with expert-level experience. Thank you!

Review 162 (2025-01-22 - Rating: 5)
The service was on time and excellent. Amber was very thorough and took extra care to address questions about the systems ductwork. Highly recommended.

Review 163 (2024-10-03 - Rating: 5)
Strand installed our AC units about 6 years ago and we did a service plan but after 4 years we cancelled because we did not feel the techs were being very thorough in their job. However 4 days ago our upstairs unit quit functioning. Christian came out diagnosed the problem correctly the first time and talked me into getting the service plan again. I was a little disgusted with myself but it did need a little tlc. Today our systems were serviced by Amber. OMG she is very thorough and careful. I was impressed with her attention to details and the care she took with our systems. We had a lot for her to do and she did it without complaining (like a previous maintenance tech). As long as she is there, I’ll keep up the contract. I’m sure next time she will have less work to do. Amazing tech.

Review 164 (2024-10-22 - Rating: 5)
Naeim and Sam performed our first service review and did a great job. Found several issues with the AC and installed the UV light to address one of those. We signed up for the annual service as a result.

Review 165 (2025-02-20 - Rating: 5)
Efrain was very thorough in what he did and explanation. He did an awesome job getting my thermostat restored. I highly recommend him and Strand Brothers. No matter what the time is they always come through. Thanks guys!

Review 166 (2025-02-12 - Rating: 5)
Our garage apartment needed a new thermostat - our handyman had installed one incorrectly, but Jackson immediately diagnosed the problem, wired it correctly and replaced the fuse that had been blown. Definitely will call next time.

Review 167 (2024-10-13 - Rating: 5)
Jackson did a wonderful job diagnosing our ac problems, and solved them in less than an hour! We appreciate his help and look forward to being repeat customers in the future.

Review 168 (2025-02-14 - Rating: 5)
Gustavo was polite and explained what he did. He fixed the problem. Was very expensive to clean out the drain line which we attempted to do ourselves. He explained we will probably have to do this again because of the location of the clean out.

Review 169 (2024-10-05 - Rating: 5)
Sam and Mike came today for my annual maintenance call for my HVAC unit and stayed to fix some things that were wearing out. They also helped me with a black light system. Most of all they were taking care of my system to last as long as possible and be healthier.Josafat came today and took care of my plumbing. I am really impressed with the time the team gave me.

Review 170 (2025-01-02 - Rating: 5)
Naeim and Michael were fantastic today. They were very thorough and helped me to understand the system assessment that they conducted. 10/10!!

Review 171 (2025-01-02 - Rating: 5)
Raciel performed excellet job I have used Strand Brothers since 1985, when I bought my home. This is because I know I can count on them to take care of my air conditioning and heating needs whenever I have a problem. They provide quality products and work with the customer to ensure a positive outcome.I had a maintenance visit from Jerry today, and he was both courteous and professional, traits you don’t always see these days. He also gave me a tip to keep the unit running smoothly during the hot summer days and still completed his visit in a very timely manner.Thank you, Strand Brothers, for all that you do!

Review 172 (2025-02-08 - Rating: 5)
Amber came in and was very detailed in the explanation of all the system’s parts and options for all of the options we talked aboutThanks to her I understand those options more clearly and feel confident the system is in good shape

Review 173 (2024-10-09 - Rating: 5)
Ekzavier was great. (I hope I spelled the name right 😉) He was on time, very polite, and did a great job on the AC maintenance check. I’ve used Strand Brothers for 13 years and they always provide quality service.October 6: Alex and Sam did a great job today for routine maintenance. Alex has always been very knowledgeable about all technical questions and Sam did a great job explaining add-on services. I’ve been using Strand Brothers for many years and they do fantastic work.

Review 174 (2024-08-30 - Rating: 5)
Peter and Dusty just completed my scheduled maintenance. As always, they were on time, completed the maintenance in a timely manner, were friendly and professional. I have been a customer for 10 years, and Peter has been my technician for most of that time. He is wonderful and so knowledgeable, and my dog absolutely adores him - always a good sign 😊

Review 175 (2024-10-09 - Rating: 5)
Christian was great! He was professional, explained all of the information where it was easy to understand, and even answered my ad hoc questions. He was able to also make several very helpful recommendations.

Review 176 (2024-12-12 - Rating: 5)
Weve used Strand Brothers several times and have always been pleased. Raciel did wonderful work for us! He was very knowledgeable and respectful, and gave detailed information on our system without any pressure. Im pleased to recommend them.

Review 177 (2024-12-17 - Rating: 5)
Naeim was quick and helpful. He gave us good advice on what to do to help our AC/heating system. He was very polite and efficent~!

Review 178 (2024-10-02 - Rating: 5)
Ben and Chris from Strand Brothers arrived today to conduct my annual maintenance on my HVAC system. I have been a customer of Strand Brothers for 10+ years. I am very satisfied with Ben & Chris’ work today. I recommend Strand Brothers for your HVAC and plumbing as I have used those services as well.

Review 179 (2024-12-08 - Rating: 5)
I want to thank Naeim and Ben for the great service repairing the Lennox furnace heating problem we had at our Georgetown home. They were on time and explained the cause of the problem. They were very polite and efficient. Thankyou.

Review 180 (2024-12-18 - Rating: 5)
Ivan and Franklin were extremely knowledgeable and helped to service my house for the winter. I recommend both of them to service homes in any capacity.

Review 181 (2024-08-30 - Rating: 5)
Just had a great experience w Strand Bros. coming out day of to maintenance and fix an issue w my AC. Efrain was really thorough and totally friendly. Signed up for their biannual maintenance plan because of his work. Definitely recommend them

Review 182 (2024-09-16 - Rating: 5)
Craig and Mike were great today! They were incredibly communicative about how to fix my system and were able to correct everything and it was still affordable for me! Will request them again.

Review 183 (2024-10-22 - Rating: 5)
Gustavo and Ben came out for our 6 months service, replaced a part under warranty, provided a ton of info I asked for about current technology for new systems, and didnt try to upsell, but just gave me a heads up on potential future issues. Greatly appreciate their skill, knowledge, and attitude.

Review 184 (2024-11-06 - Rating: 5)
Gustavo gave us five star service and has our furnace working in tip top condition just in time for the first major cold front of the season. Gustavo, thank you for the excellent and friendly service. :)Edited to add details about the service on 11/4/2024:Amber provided excellent service to our system today. She was professional, engaging, and thorough. She took the time to answer all my questions and showed me photos of the relevant parts of our system to back up her findings.I highly recommend Strand Brothers Service Experts and the service plans they offer. Weve been very happy with the HVAC they installed 4 years ago and the technicians who maintain it.

Review 185 (2024-12-16 - Rating: 5)
12/16/2024 Jackson was an excellent HVAC technician who completed our seasonal inspection. He explained the process and recommendations. I greatly appreciated the professionalism and easy to understand recommendations. So happy to have the seasonal inspection option and plan. Thanks Jackson & Team Strand Brothers!!