So Cool Service, LLC

Photo of So Cool Service, LLC

Located in Houston, Texas

Address: 3519 TX-21, San Marcos, TX 78666, United States

Phone: +1 512-665-0940

Rating: 4.9

Services

  • Repair services
  • Credit cards

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Heating contractor
  • Air conditioning repair service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-11-11 - Rating: 5)

    Our AC stopped working suddenly during the summer and they were able to come by the very next morning. They were super friendly and honest people! Got our AC back up and running the same day and were more than happy to explain what they did without changing us an arm and a leg. They mentioned it may go out again as they were troubleshooting the first time. The AC unit stopped working again a few weeks later and they came back to fix it without charging us again and its been working great since! Highly recommend!

  • Review 2 (2024-10-07 - Rating: 5)

    I just want to take a moment to give a huge shoutout to Jesus and Juan for the incredible job they did on my HVAC system! 🙌From the moment they arrived, their professionalism and expertise were evident. They took the time to explain everything they were doing and made sure I was comfortable with the process. Not only did they fix the issues efficiently, but they also went above and beyond to ensure everything was running perfectly.Thank you, Jesus and Juan, for your hard work and dedication! You truly made a difference, and I couldnt be happier with the results. If anyone needs HVAC assistance, I highly recommend these two amazing professionals! 💯✨

  • Review 3 (2024-08-27 - Rating: 5)

    So Cool LLC Air Conditioning is an excellent company. They came out the same day and were done in about 30 minutes. Jesus took very good care of our HVAC problem. His prices are very reasonable, his customer service is exceptional! Will definitely call on them again. Thank you Jesus and team at So Cool LLC!

  • Review 4 (2024-03-15 - Rating: 5)

    Jesus from So Cool is such a kind guy! The service was quick from my first call (I was seen in less than 24 hours) and Jesus was thorough in looking at my AC. Prices were discussed upfront with no hidden fees. The So Cool Van had all the products needed for my AC repair so I only needed the one visit and my AC was fixed! I will definitely be recommending them to others in need and will use again in the future if needed.

  • Review 5 (2023-09-02 - Rating: 5)

    When my AC stopped working I wasnt sure who to call, this being my first time dealing with this type of repair. Noticed the companies sticker and number on the side of the unit, I reached and was able to make an appointment for the following day. I am beyond grateful for Jesùs and his immediate response. He was fantastic, super polite, extremely professional and was beyond helpful. He fixed my AC and I didnt have to pay nearly the amount I thought. Thinking I had to replace my AC I was told I didnt have to and it still had many years left on it. I absolutely encourage anyone in the area looking for fantastic service, get in contact with So Cool LLC.

  • Review 6 (2023-09-08 - Rating: 5)

    Absolutely fantastic service! Our AC went out the night before, and our house was sitting at 88 overnight. I called So Cool this morning and they came out right away and fixed our AC!!! Jesus was so nice and explained everything to my husband and I so we felt comfortable making the right decisions for our system. Will definitely be using them again!

  • Review 7 (2022-09-25 - Rating: 5)

    I highly recommend So Cool Service, LLC. The gentleman that came out to my home were knowledgeable, professional and timely. They examined my AC problem and made recommendations accordingly, I never felt pressured. We ended up having to replace our 23 year old system and the entire process was seamless; from the initial diagnosis to ordering and installation it took and total of five days. Jesus and Albert were at my home on install day for 14 hours. They crossed every T and dotted every I. If you’re in the market for a new AC or just need preventative maintenance, please call the gentleman of So Cool Service, LLC you won’t regret it!

  • Review 8 (2021-07-02 - Rating: 5)

    The crew was fantastic! Communication was top notch which usually doesn’t come with most of these types of installs. Crew arrived on time and were very professional and courteous. Appreciate their communication when asking to park in the driveway, etc. The install was equally pleasant. They did a wonderful job of cleaning as they went and made the space tidy before they left. Appreciated the photos of serial numbers so I could make sure I got the new system under warranty. AC unit is working well and everything was installed A++. Will definitely use this company again.

  • Review 9 (2023-06-01 - Rating: 5)

    Terrific customer service and personable. AC went out and I’d already called 4 places, then was referred So Cool. They were the only company that called me back, and quick. I thought I’d have to wait several days to have a tech out and Jesus came the very next morning.He was able to help me out, and install a new system. I can’t thank So Cool enough- they were professional, friendly, informative and I didn’t feel shorted in any way, shape or form. I’ll recommend them to anybody. Thank you, thank you, thank you!

  • Review 10 (2023-06-20 - Rating: 5)

    Outstanding service... AC went out in the middle of Texas hot summer... after waiting around for others to call me back for time of appointment, neighbors recommend calling So Cool services. I called at 510pm hoping to set up for first thing in the morning next day but to my surprise he said I’ll be there at 6! He showed up checked our unit and was very honest about the options we had. We decided for a new unit and the very next day we were up and running with a newly installed unit! Everyone that came to the house was very polite and hard working! Definitely 10/10 recommend to call them.*** 4 years with these guys and their service is still TOP OF THE LINEThis Texas heat is brutal but Jesus and his team are ALWAYS speedy responsive!

  • Review 11 (2023-06-16 - Rating: 5)

    We have used So Cool several times recently to take care of rental properties. They have provided outstanding service. They are prompt, reliable and trustworthy and have been very helpful and easy to work with. They have kept out older units working well at a reasonable cost. I highly recommended them.I just wanted to add an update. We have continued to use So Cool for many jobs, both big and small, over the last few years. They have done an outstanding job and we appreciate that we can trust them to give us honest answers about when we can repair an old unit and when it’s necessary to replace. They have been able to problem solve and fix issues that other companies could not. They are fair and reasonable and help us avoid unnecessary expenses while still providing high quality work. They are consistently professional, reliable and careful about clean up after a job. We wouldn’t use anyone else!

  • Review 12 (2023-05-14 - Rating: 5)

    I called them at 8:30 am to see if I can book a appointment, they showed up 2 hrs later to look at my A/C. Gave my wife a quote and fixed it right away. We love the way the checked it all out and not stopping after they found the problem. They made sure it was the only issue we had and made sure it work. Great customer service. I appreciate their professionalism . I will definitely give them a call again.

  • Review 13 (2021-04-15 - Rating: 5)

    I have been getting my AC maintenance by Jesus for about five years and have always had great customer service. Responds to calls in a timely manner and is very dependable.He and his associates always treat me like a real person and not just “some job”. Very professional and explains things step by step as he is working on your AC unit. Doesn’t try and sell you on service you may not need.I highly recommend So Cool Service.

  • Review 14 (2022-02-15 - Rating: 5)

    After my house flooded and I needed to have my HVAC system evaluated, I contacted So Cool Service based on a recommendation from a neighbor. The owner Jesus Martinez, answered the call and immediately set an appointment. After a thorough evaluation, he drafted a recommendation for replacement numerous times for my insurance company. He even took calls from my insurance company to directly answer their questions. Although this has been a months-long project due to dealing with flood insurance, Jesus and his team have kept in touch on a regular basis offering their assistance. Finally after 3 months, we were able to move forward with the HVAC replacement. Despite very cold weather, the crew, including Jesus, the owner, were on-time, worked diligently and left no trace that they had been there. Throughout this extremely stressful process of rebuilding my home, working with So Cool Service has been a pleasure. So Cool Services is a company you can trust!

  • Review 15 (2019-06-16 - Rating: 5)

    Outstanding service!! Jesus, Albert, and the rest of the crew were very professional, personable, and honest. They took the time to do their homework to give us a thorough and very competitive bid to replace our aging system. Scheduling was very convenient and our old unit was out and our new unit in within 48 hours. We highly recommend So Cool to anyone looking for a new system or a service call.

  • Review 16 (2023-07-09 - Rating: 5)

    For anyone in the San Marcos/Kyle area, Jesus is a life saver! He went above and beyond early on a Sunday morning to make sure my family and I didnt have a sauna for a home. He was prompt to answer and verified my issue wasnt bigger than a component replacement, saving me thousands. I would ABSOLUTELY call So Cool again and again just for the level of service we received. Thank you so much, Jesus!

  • Review 17 (2024-08-10 - Rating: 5)

    They were quick, efficient and very knowledgeable! They went above and beyond to make sure my AC situation was taken care of for my family.

  • Review 18 (2019-06-29 - Rating: 5)

    My A/C went out, I called and they came the same day, ordered my parts, even checked if my unit was under warranty (no luck) & installed parts. My unit was back in business!!! They recommended a blower wheel clean due to allergies and they did it plus gave me tips on what I needed to do myself monthly. They did an awesome job. Fast & reliable!

  • Review 19 (2022-07-27 - Rating: 4)

    First they did return my call within an hour. I explained the problem, and it exactly what Jesus it be, even without looking he seemed to know what the problem was. Arrived at the exact time of the appointment. Prompt and thorough examination and the problem was fixed very quickly. Victor was working outside while Jesus was inside and 20 - 30 minutes later the problem was resolved. The price was reasonable too.

  • Review 20 (2022-12-15 - Rating: 5)

    OMG. I was in a real fix. The weather was getting cold, my heater wouldnt come on. I do not know anyone here, and Im a senior who is disabled. A perfect victim for scams. Found them on Google.They came out right away . I needed time to think so took till next day to get work done. Showed up and tore it apart put new motor in put it back together and now its blowing hot air. I love this guy. Such a great person and so thoughtful. I advise everyone who is like me scared of being taken to use this company its the best 👌.. people you can depend on and trust. They deserve more than five stars I give them at least 100. Thank you So Cool your the best!!!.

  • Review 21 (2020-07-24 - Rating: 5)

    Our AC hasn’t been cooling for 2 days. So Cool came recommended from our neighbor & I was hesitant to call first because of pricing. Their rates are reasonable & everything came out less than what we were expecting to pay!!! Their service was TOP NOTCH & they even welcomed you to watch & see what they did so YOU can fix the problem next time!! We will definitely call again if we need maintenance for our AC in the future.

  • Review 22 (2019-08-13 - Rating: 5)

    This is the best company Ive ever called for services. They came well after their normal working hours just to make sure we didnt have to sleep in the humid Texas heat another night. They are professional, friendly, honest and efficient. They explained everything. The prices were more than fair and we finally had a good nights sleep in a cool house. So Cool gets the job done, day or night.

  • Review 23 (2020-07-07 - Rating: 5)

    I was having issues with my AC leaking so I decided to call So Cool Service and Jesus immediately scheduled me for same day service! He showed up right on time and straight to work he went. Our issue was fixed immediately at an excellent price 👏 We will definitely use So Cool Service for all of our AC needs!

  • Review 24 (2019-08-27 - Rating: 5)

    Mr. Martinez was very nice and professional. He was able to squeeze me in his busy schedule and came out to fixed my AC in less than an hour. His prices were fair and cheaper than anyone around town. Would highly recommend.

  • Review 25 (2019-07-06 - Rating: 5)

    Jesus came through the day I called without any hesitation. It didn’t take very long to find the issue let alone install our new unit. I am very satisfied with my decision. I definitely recommend So Cool to anybody looking for HVAC service.

  • Review 26 (2019-08-21 - Rating: 5)

    My air conditioner recently stopped working, I called So Cool Service and they were there the same day. Turns out my evaporator coil had prematurely corroded and developed a leak. Jesus told me all the options I had and the pricing that went with each option. Since my system was 9 yrs old I decided to get a new system installed instead of sinking more money into a troublesome system. They helped me with financing and the next afternoon they were there installing my new system, they wanted to make sure me and my family had as little downtime as possible so they worked well into the night and by 5 am that morning I had a new air conditioner cooling my home. They went above and beyond in their efforts and no other company would do this. If you need air conditioner work call So Cool Service, you wont be dissapointed.

  • Review 27 (2024-04-04 - Rating: 5)

    The service was fantastic! They responded immediately, fixed the problem in 15 minutes and rates were extremely reasonable. Highly recommend them and will use them again!

  • Review 28 (2020-05-31 - Rating: 5)

    Great team friendly, honest and reliable people. When I called them at night time in less than 30 minutes they showed up and figured it out what’s wrong. If you need AC service definitely I will recommend So Cool service. As a satisfied customer thank you for the job well done.

  • Review 29 (2018-06-10 - Rating: 5)

    Our old A/C was 31 years old. When it needed maintenance or repairs over the years we always called Albert and he always took good care of whatever it needed. It finally was going to need quite a bit of work and parts to repair it. Albert suggested that we consider replacing it since it was so old with a more efficient unit and explained the different options & prices and helped us decide what would be best for our house. Jesus, Albert, and Jerry came out within a couple of days and had the new unit up and running sooner than we expected. These guys are the best! Very Honest and professional and SO COOL.

  • Review 30 (2020-05-31 - Rating: 5)

    I had reached out to SoCool on a Friday before Memorial Day and by the next Friday they installed and replaced my unit both inside and outside.They also took the time to explain all the preventative maintenance to keep our unit running at maximum efficient and hopefully minimizing future maintenance. All in all they were great, hard working and wasted no time. The job was completed in a timely manner and my wife and I are very pleased with our new system and our knowledge of the system thanks to their explanation. Thanks again SoCool!!

  • Review 31 (2018-05-31 - Rating: 5)

    These guys are super! Jesus and Albert are honest and straight forward. They took care of our home AC as well as installed a new unit in the office. When it came time to sell our home we called them for a final inspection, both units were good to go. An AC guy for the buyer came in and said he found a possible leak. We called Jesus, he came back to the house for a double check...free of charge...and found NO LEAK. We called in a 3rd party AC guy to satisfy the buyer, the AC checked out perfectly! No leaks, everything was working as it should. Thank you Jesus and Albert for doing your part to help us sell our home!

  • Review 32 (2019-11-03 - Rating: 5)

    We highly recommend So Cool Service for all your Professional, Prompt, Friendly and Affordable Heating, AC and Refrigeration needs. We encountered a heater issue on a cold sunday morning So we called So Cool Service hoping they would come out on a sunday to see what the problem was. We spoke with Jesus, he arrived shortly after the call and described the problem and the solution to fix it. He even had the part we needed on his truck brand new so we didnt have to wait another day or two for the parts to be ordered (that rarely happens). Jesus had the unit fixed in a timely manner, he was very professional and detailed in explaining what he was repairing and the cost (which didnt break the bank). As Jesus was finishing up and packing up his tools and things he tells us that just as we called he was on his way out the door to church and enjoy the day with family but instead came by our house to check out the heating unit. What amazes me is that he put his family time and needs aside for my familys needs. You dont see or hear that every day from companies. I am truly blessed to know i can call and count on So Cool Service for my future Heating & AC needs.

  • Review 33 (2019-07-19 - Rating: 5)

    The So Cool crew arrived at my home yesterday at 7 am and began ripping out the old ac system and installing a new system. They worked together like a precision team. They dont work too fast or too slow and thats what makes them So Cool! At 4:30 pm we had ignition and cool air started coming into all rooms of my home. At a thermometer I had above the thermostat, it showed 92 degrees. At 8:20 pm it showed 85 degrees. I woke up at 3 am and went and looked and it said 72 and it felt like it was freezing anywhere in the house. I upped the temp to 78 degrees, went back to bed, got under the covers and said THANK YOU LORD, it is So Cool. Great company, great service and we will ALL be going to lunch tomorrow, my treat, no committee meetings or votes on this one. Jesus Jr. let me know where yall want to go eat. GREAT JOB AND GREATLY APPRECIATED!!!!!!!!!!!!

  • Review 34 (2019-07-18 - Rating: 5)

    Jesus came at a moment’s notice. He was very professional and worked quite swiftly. His expertise and knowledge left us feeling at ease with our AC unit leak knowing that it was going to be taken care of. We would certainly call him back for any issues in the future that may arise.

  • Review 35 (2019-06-28 - Rating: 5)

    So cool service is great. We had the best service at my sister in laws house in Kyle,Texas. Very reliable and got the job done fast. Thank you so much Jesus Martinez and Albert Medellin for you hard work!

  • Review 36 (2023-09-19 - Rating: 5)

    The owner is fantastic, professional, efficient, and honest. He got to my business earlier than promised and got everything fixed quickly. I definitely recommend them to anyone.

  • Review 37 (2022-01-17 - Rating: 5)

    Called them on a Sunday and someone was sent over immediately. I needed a new part which was taken care of the next morning and installed. Everything was throughly explained and I was constantly updated even though it was all done so quickly. Highly recommend.

  • Review 38 (2023-06-19 - Rating: 5)

    Very fast and professional, these are my new AC guys… Great team, got a lot in common inside joke 101 got AC running in no time. GuaranteeYou won’t be disappointed.Also Seniors get discount 🤩👍🏽🤘🏾

  • Review 39 (2023-07-17 - Rating: 5)

    Thank you Jesse for being in time and fixing our AC service. You did an excellent job , courteous and explained everything step by step. Highly recommend this company.

  • Review 40 (2022-07-12 - Rating: 5)

    Great work by professional HVAC technician to ensure my home AC system is ready for the July-August Texas heat!! Thorough systems inspection and monitoring on outside and inside units, ducts, and vents! Job well done!!

  • Review 41 (2019-07-31 - Rating: 5)

    I had trouble with my AC around 7 in the evening. I called SoCoolService thinking that they might not be able to help me till the next day or the day after that. They came and fixed my AC at 10 that evening and didnt leave till 11:30 at night. That is the best customer service Ive ever experienced.

  • Review 42 (2023-07-27 - Rating: 5)

    I had an A/C emergency, and Jesus was incredibly responsive. His timeliness, professionalism, and honesty was refreshing! 5 STARS!

  • Review 43 (2018-07-20 - Rating: 5)

    Jesus and the boys were amazing. Our AC was rigged up pretty nasty and he fixed everything perfectly and knew exactly what to do. Friendly and super-efficient service, would recommend to anyone in need.

  • Review 44 (2022-08-10 - Rating: 5)

    So cool really helped me out and came out quick! other places were telling me the couldnt make it out till the end of september! so cool came out 3 days after i called! my ac is working 1,000x better than it was! will be using them anytime!

  • Review 45 (2022-06-08 - Rating: 5)

    Randy was very kind and helpful. He found the issue with my ac and fixed the door to my unit without me asking. I will use their service for any issues with my ac unit.

  • Review 46 (2019-08-15 - Rating: 5)

    Man this company is the best of all, my A/C needed freon and we were in need of our AC to wk, cuz we look like a Mexican house wit all the windows up and a box fan in each window cooling us off in this hot weather. Props to them for showing up quickly when we needed some help. If I had 2 an extra pair of hands I give them 4 thumbs up.👍👍👍👍 Thanks guys!!!

  • Review 47 (2019-07-18 - Rating: 5)

    Highly recommend So Cool Service, LLC. Recently had to replace our AC system and they did a great job! Very professional & great customer service from these guys!

  • Review 48 (2019-11-05 - Rating: 5)

    Jesse and Albert were very professional. Jesse always provides excellent service. I feel like family when I deal with SoCool AC. I highly recommend them!

  • Review 49 (2018-01-14 - Rating: 5)

    Called the guys at So Cool to fix my air conditioner that stopped working. They were quick to get out to my home and got my AC working right away. Highly recommend So Cool.

  • Review 50 (2020-11-03 - Rating: 5)

    Jesus was responsive, polite and engaging. He found the problem quickly and followed through with getting parts and getting it repaired. Im grateful we could keep our buisness local and help our community.Thank you!!

  • Review 51 (2019-07-11 - Rating: 5)

    The days are HOT and are only going to get Hotter. That’s why I use So Cool service. I know I can always count on Jesse and Albert to help me in the time of need. Their prices are fair and affordable. I highly recommend them for your A/C needs.

  • Review 52 (2018-05-31 - Rating: 5)

    Highly recommend these guys, they came out last weekend, replaced our a/c unit, very professional and knowledgeable!!! They helped me out by trying to fix what we could til I could afford the new unit. Honest great people.

  • Review 53 (2021-08-26 - Rating: 5)

    Randy was great! Took the time to explain everything to me and was in no rush. Did a good quality job. I will be using them in the future Ian referring them to people

  • Review 54 (2018-06-01 - Rating: 5)

    Jesus and Albert were professional and conscientious toward the install of our A.C. system. Very personable and helpful throughout the whole process from the bid to final walkthrough.

  • Review 55 (2022-08-03 - Rating: 5)

    Had a wonderful experience and will be using them in the future. They installed my Nest thermostat for free. Thank you again, Sullivans

  • Review 56 (2020-04-08 - Rating: 5)

    So Cool did a wonderful job on my A/C. The job was done quickly the price was fair and the men were kind. I plan to recomend them to my family and friends.

  • Review 57 (2020-05-23 - Rating: 5)

    They where very helpful and completed the repairs quickly for it only being a one man team, The whole process was very clean and he did not disrupt anybody inside the house. 10/10 Would recommend.

  • Review 58 (2019-06-12 - Rating: 5)

    Very pleased with this service. Glad to find local service. Have used other companies in the past and will stick withthese guys from now on. Quick, reliable, and reasonably priced. definitely would recommend these guys! 👍

  • Review 59 (2018-01-14 - Rating: 5)

    I was very satisfied with the service I received with So Cool. Two other companies gave me estimates, but misdiagnosed the problem. Extremely personable and I highly recommend them to anybody

  • Review 60 (2023-06-13 - Rating: 5)

    Very fast and professional, these are my new AC guys… got my AC running in no time.You won’t be disappointed

  • Review 61 (2020-02-15 - Rating: 5)

    Jesus was great to work with. He responded promptly and was willing to answer all my questions in detail. The repair works great. Highly recommend.

  • Review 62 (2024-05-09 - Rating: 5)

    Quick response, honest & thorough communication. Fast results! Totally happy I called.

  • Review 63 (2019-07-05 - Rating: 5)

    Both technicians are very knowledgeable and quickly resolved our AC issue. Will always use them for future calls! Thanks for the excellent and quick service!

  • Review 64 (2023-06-13 - Rating: 5)

    Professional awesome and friendly service would definitely recommend to anyone!!! very detailed and you can tell they care!

  • Review 65 (2019-06-22 - Rating: 5)

    The guys were absolutely amazing, very polite and explained everything wonderful! I recommend them for anyone who needs help with ac/heating!!

  • Review 66 (2023-06-17 - Rating: 5)

    Great customer service, came out right away and had good communication. Will be using so cool from now on.

  • Review 67 (2024-08-27 - Rating: 5)

    Punctual, knowledgeable and friendly.Great service.

  • Review 68 (2017-11-29 - Rating: 5)

    Excellent work. Jesus and Alberto were very professional and answered any questions we had. 100% recommend this company.

  • Review 69 (2019-07-23 - Rating: 5)

    Jesús came out and was absolutely amazing! He explained things well and was fast and efficient. Great service!!

  • Review 70 (2019-06-25 - Rating: 5)

    Great service! They explained everything that needed to be done. They had to stay late to get job done. Very satisfied.

  • Review 71 (2023-02-04 - Rating: 5)

    The technician was very professional and thorough, he found the problem quickly and was very informative on how prevent any future problems.

  • Review 72 (2023-07-07 - Rating: 5)

    They were great! Showed up when they said they would and were so professional!

  • Review 73 (2021-04-19 - Rating: 5)

    Awesome service, very detail oriented and very clean! I would definitely use them again!

  • Review 74 (2020-03-13 - Rating: 5)

    These guys are talented and hard working. They dont leave until they reach perfection, even at 2 am.Thanks again So Cool.

  • Review 75 (2020-04-28 - Rating: 5)

    Was very reasonable with pricing. Explained everything to where even non experts can understand also will take you step by step all the way

  • Review 76 (2019-07-18 - Rating: 5)

    I just had a new system installed by SoCoolService and this company is second to none, couldnt be any happier.

  • Review 77 (2019-07-01 - Rating: 5)

    Quick response, knowledgeable about the product and quality repair. Would definitely recommend to a friend!!!

  • Review 78 (2020-05-19 - Rating: 5)

    Very pleasant, professional, neat,organized gentlemen. I would reccomend their service to everyone.

  • Review 79 (2019-08-06 - Rating: 5)

    Very professional!!quality work,and work was done within estimated time..highly recommend!!!!

  • Review 80 (2018-07-02 - Rating: 5)

    Great, friendly service! I highly recommend So Cool!!!

  • Review 81 (2019-06-21 - Rating: 5)

    Friendly and fast service with fair pricing!

  • Review 82 (2023-04-04 - Rating: 5)

    Professional, informative, and excellent service!

  • Review 83 (2023-05-20 - Rating: 5)

    Was very knowledgeable and professional

Similar Organizations