Premier Comfort Service Company

Located in Houston, Texas

Address: 212 W Rhapsody Dr Suite A, San Antonio, TX 78216, United States

Phone: +1 210-444-2155

Rating: 4.5

Services

Online estimates
On-site services
Language assistance
Repair services

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-30 - Rating: 5)
A great young man came today to complete a repair on my AC/Heating unit that had not worked four 4 weeks. Getting the run around from maintenance here at Sunshine and a repairman from another company. I did not catch this repairmans name. He is an great asset to his company and also this community.

Review 2 (2024-07-27 - Rating: 5)
I had a great experience 5 years ago when they replaced one of my A/C unit coils. So it was a no brainer to see if they maintained their same level of service. From the appointment call the dispatcher was able to find a same day appointment. Daniel was the service tech, he was polite, professional, and competent. No hidden costs or trying to sell me some part or service that wasn’t needed. Upfront with costs and completed the service with no problems. Bottom line, 5+ years they have maintained their level of service and professionalism with me. I will continue relying on and calling PCS company for my A/C work.

Review 3 (2024-02-24 - Rating: 5)
I had a great experience with this company when calling in to inspect the existing system at a commercial property. They provided me with a thorough evaluation and spent extra time explaining options for repair or replacement. They were not there to sell me a completely new system as most other AC companies will try to do. I highly recommend this company. They are honest, punctual, and Professional.

Review 4 (2024-02-23 - Rating: 5)
Just had our downstairs unit replaced with Premier Comfort and we couldn’t not be anymore grateful for the professional experience we received. The technicians who came out to install were very respectful of the fact we worked from home and we appreciated how they kept us informed with their progress throughout the entire process. Overall very happy with the level of impeccable service we received.

Review 5 (2024-05-25 - Rating: 5)
Arnulfo and his partner were very professional and informative about the repair that was desperately needed. They answered all our questions. We were very thankful they could respond quickly and remedy our a/c problem the same day. I recommend this company for your cooling needs.

Review 6 (2024-08-05 - Rating: 5)
Tech came the same day and was very polite and professional. He identified my problem quickly and solved it in the same day. Price was reasonable.

Review 7 (2023-12-12 - Rating: 5)
Premier Comforts technicians are absolute pros! They came to my home, and in just one trip, they had my unit up and running smoothly. Their efficiency and expertise are truly commendable. Premier Comfort is my go-to for HVAC needs!

Review 8 (2023-10-14 - Rating: 5)
I’ve used premier comfort for my commercial hvac needs and to service and maintain my ice machine. The guys are always professional and on time. As a female business owner I feel I can talk to the techs and they help me to understand what I need and I feel like they hear me. I’ve not had that experience with a lot of companies over the years and it’s a welcomed change.

Review 9 (2019-08-13 - Rating: 5)
Quick response time, excellent craftsmanship, and fair pricing. Mario was my technician and he was outstanding! He came in and fixed my system and I didnt feel like he was taking advantage of me with pricing. He was very trustworthy and explained exactly what he would be doing. They can count on my business again and would definitely recommend

Review 10 (2019-10-30 - Rating: 5)
Not really a review person, but this company did such a great job I just had to give praise where its due. My A/C gave out in the middle of the night, that morning I looked for A/C Repair Companies near me, and Premier Comfort was one of the first to pop up. After a call I had their Tech Mario at my door in an hour. He worked very quickly and was such a nice person to talk to. He fixed the problem and walked me through step by step what he did and the cost, very fair price. I highly recommend this company to all my friends and family.

Review 11 (2019-06-29 - Rating: 5)
Patrick was our technician and he did an amazing job. He was knowledgeable and very friendly and talkative. He wasn’t annoyed with me asking questions. Gave me pointers on how to keep the system going longer, didn’t pressure me to buy a new unit. It was longer than I expected but he made the process manageable. I know having an AC unit repaired can be costly, but having the right person makes it all the worthwhile. The price was fair and no hidden cost. Would recommend this company and this technician to anyone.

Review 12 (2021-09-21 - Rating: 5)
The service technician Eric came out as scheduled, assessed our issue, took note of parts he needed to order, and said he would be back once parts were in. He was very professional and respectful of our property. We received a call several days later, saying parts were in and he set another appointment. He arrived on time, did his job, cleaned up after himself and then informed us what/how he had repaired our system and ran the system to show it was repaired, and how to winterize the system in the future. I would definitely use them again, and recommend them highly.

Review 13 (2021-09-23 - Rating: 5)
We have been using the business since we opened our first restaurant 6 years ago. From vent hood installation in our restaurant to our Preventative Maintenance in our own home.We do have lots of choices around here but the company’s professionalism, honesty and knowledge about what they are doing are things you won’t trade especially if you running a business yourself.The owners were very hands on to their business, choose right employees that compliment to the company. We are happy to see that they are growing rapidly. They deserve it!

Review 14 (2023-09-05 - Rating: 5)
Brian and his crew worked very quickly to repair our HVAC system. It was done in a few hours. Everyone on his team was courteous and professional. I totally recommend their services.

Review 15 (2020-06-19 - Rating: 5)
The staff and crew are wonderful and very personable. They installed my unit 4 years ago and did an excellent job in getting my ac set up. They are always available and ready to come and maintenance my unit during the summer and winter months. I am very pleased with their knowledge and service and feel very confident with them in taking care of my unit.Thank you for your services and doing an awesome job!Yvette Gonzalez

Review 16 (2020-09-29 - Rating: 5)
I really appreciate the way Premier Comfort responded each time I called for repair. Mr. Rudy was amazing-he went above and beyond the call of repair. He never complained, even though he had to make back to back visits due to faulty pipes placed in by home builders. Thank you Premier Comfort for working with me during this time of financial hardships. I will definitely be recommending this business to my friends!

Review 17 (2019-08-09 - Rating: 5)
Excellent services from the phone call to set up a service call to Ramon and Patrick performing the work on my geothermal ac and heating system. They are extremely respectful, knowledgeable and cleaned up when they were done. They explained the problem and had it running in no time. The price was less than I thought. My one stop heating and cooling repair shop. Thank You very much.

Review 18 (2023-11-01 - Rating: 5)
Premier comfort has been a lifesaver for my home/HVAC as well as my in laws’! They fixed our A/C quickly when it went out in the middle of the summer and Tx Heat. They are extremely knowledgeable and answered all of our questions. They were professional and most of trust worthy!

Review 19 (2023-02-01 - Rating: 5)
When everyone else was booked up for 1-2 weeks out they were the only ones who offered same day emergency and next day visit. Very professional and friendly along with keeping me updated with everything going on and no hidden fees. Well be coming back to this company for sure. By the way our tech Jarid is the definition of what excellent customer service supposed to be.

Review 20 (2021-09-20 - Rating: 5)
Perfect experience. Premier has worked on both our home and business units. The customer service has been wonderful all the way from the first call to receiving the invoice. All the technicians have proven knowledgeable, well-spoken and eager to help. They are clearly NOT commissioned to push product and instead seem focused on doing only whats necessary to resolve the issue at hand. They impressed me with their technical gadgetry and were patient and very helpful in showing me the data the collected on my units to help me understand the overall health and efficiency of my units.I just wish I had discovered them years ago before blowing lots of money on the big name, low-value guys in town...

Review 21 (2020-08-31 - Rating: 5)
Rudy the master plumber came out and did a sprinkler job. He was very professional and knowledgeable of the job. I had an issue the following day and Rudy came back on his off day to help correct the issue. GREAT CUSTOMER service and I have recommended him to all my neighbors!!

Review 22 (2022-07-14 - Rating: 5)
Although these guys are very busy they continued communicating with me about arrival time. Once on site, the tech was courteous, professional, and explained everything he was going to do. I appreciated he was wearing a mask the entire time and put on Booties to protect my floors. great company, would highly recommend!

Review 23 (2022-07-25 - Rating: 5)
Premier Comfort Service really saved me on 4th of July weekend and on a Sunday! They really came through when I came home to a HOT house. I was really impressed by their response time and ability to get to my home in less then 1 hour. I highly recommend this company to anyone!

Review 24 (2023-07-14 - Rating: 5)
A few days ago, our AC unit failed for the last time, and of course, on the hottest day of the year. I immediately called Premier Comfort Services here in San Antonio and a technician arrived at our house within the hour. The old system had to be replaced and the company provided a proposal and earmarked a DAIKIN FIT system for immediate installation. That night the Technician pumped in additional Freon (at no cost) to keep the old unit running until the next day. The Team arrived on schedule and worked all day to get the new system up and running. The new DAIKIN system is SO quiet you really don’t know it’s running, especially the outside unit. Hats off the Ramon and Nolvia and their quality installation team. Highly recommend this company.

Review 25 (2024-01-05 - Rating: 4)
The technicians were very friendly and helpful. However, they were 1 1/2 hours late and did not have the right filter for one of the units even though we had bought the unit from your company.

Review 26 (2019-07-10 - Rating: 5)
Had my AC die at 9pm last night and they had a technician, Patrick, out before 10pm. Patrick was very knowledgeable, polite, and efficient. He quickly diagnosed the issue, informed me of the repair and the cost before he started, and informed me of preventative maintenance that I could do on my unit to prolong the life of the unit.The price was way cheaper than I expected and my house was cool again before the whole family had to go to bed. While I hope this is the last of my AC issues for a while, when they do arise, I will be calling Premier first.

Review 27 (2023-05-12 - Rating: 5)
First of all VERY friendly from the owner down to the employees. They were able to schedule me within a day, fair prices, and terrific work! This will be my #1 company to call for HVAC issues! Thank you very much!

Review 28 (2021-08-13 - Rating: 5)
Rudy came out to my house on time. He was quick to diagnose my sprinkler issue. He was able to get the system working properly in a very short period of time. I appreciate his timeliness along with being courteous and professional. Going forward, should I ever have any home maintenance issues, he will be the guy that I will call.

Review 29 (2019-08-15 - Rating: 5)
We had our AC go out during the night and called Premier Comfort to come service it. We were taken care promptly by the friendly staff and our technician Mario had our unit back up and running better than before. Me, my boyfriend and 2 dogs are grateful for the great service. I will definitely recommend them.

Review 30 (2020-11-16 - Rating: 5)
The team over at Premier Comfort was amazing. Came home from work on a Friday in the middle of the summer heat to our AC not working at all. Called Premier and they sent someone who arrived within the hour. Dale quickly identified and addressed the issue. Our AC now continues to run without issues. Would recommend Premier Comfort to others. They are knowledgeable, efficient, and friendly!

Review 31 (2022-06-07 - Rating: 5)
My ac went out and this was the first company to pop up on Google. Jair came out to my home and was extremely friendly and professional. He gave me a thorough explanation of what is wrong with my unit and made sure I understood. He was quick and made sure his mess was picked up before he left. This company is honest and straight forward when it comes to repairs.

Review 32 (2020-11-17 - Rating: 5)
They came out and I liked how they conducted themselves and liked what they had to say about the project, but then they sent me an email a couple of days later stating they couldnt do the job of installing a duct for venting our new exhaust fan. They lost their duct fabricator so they couldnt give me a quote or do the job. I asked if they had a referral for someone who could do the job and if they could give me the quote numbers as if they had a fabricator so I had a ballpark number of the cost of the project. They sent me that info and attempted to assist me in finding a reputable contractor who could do the work for me. Although they didnt do the work, their time and effort to assist me in locating another contractor I feel is an indication of their work. I give them 5 stars.

Review 33 (2020-06-29 - Rating: 5)
We have called Premier Comfort several times last minute to fix our AC. They come out right away and their workers are very professional and well mannered. They are Easy to do business with and most importantly Trust Worthy. My dad also uses Premier Comfort.

Review 34 (2021-08-12 - Rating: 5)
Repair Irrigation System. WOW!!! Professional, experienced and fair priced! Nathaniel and Rudy fixed my irrigation system that was costing me BIG TIME in Water Bills! I got estimated for thousands of dollars, but Rudy and Nathaniel found the problem quickly and fairly priced!!! INTEGRITY is the NAME OF THIS COMPANY! Also Rudy, having a plumbing background, not just THE SPRINKLER GUY was able to find the source of the problems without charging hours on LABOR! Having been a retired Sheriff, who handled fraud claims against Contractors, these guys are ETHICAL< KNOWLEDGABLE< PROFESSIONAL and EXPERIENCED!!! CHECK THEM OUT!!The Forsters

Review 35 (2019-11-13 - Rating: 5)
Premier Comfort A/C & Heating did a fantastic job for me. From the get go, the customer service was on point, answered all of my questions and gave me a fair price. The hot summers can be brutal here in South Texas! I am happy to say I have found a company to work with and recommend to my friends and family.

Review 36 (2021-10-27 - Rating: 5)
I have used Premier a couple times for my Irrigation work and HVAC work and I couldnt be happier. They are up front with the cost, accommodating to my schedule, and professional above all! I have referred them to a couple family members who have made Premier Comfort their HVAC go to company! The technicians are friendly and knowledgeable, I appreciate they work they have done for me!

Review 37 (2019-07-21 - Rating: 4)
Overall very impressed with quality and timeliness of work. Pricing is debatable. Requested service on a Sunday outside of normal business hours. Had a capacitor gone bad in my system. Was quoted for new capacitor and terminal block at $995 (including labor). Quick research showed part value at $60. Told tech that was ridiculous and negotiated down to $350. Didnt do it myself out if shear convenience.

Review 38 (2021-09-08 - Rating: 5)
The name says it all. Premier Comfort Service Company provides excellent, reliable repair service. Their technicians are top notch, on time and courteous. When you want honest, professional service or for your heating, cooling, refrigeration or plumbing there’s only one choice and that’s Premier Comfort Service Company.

Review 39 (2023-03-02 - Rating: 5)
I have utilized Premier Comfort for multiple HVAC issues for several years and the quality of work is always the same.... outstanding! They have done complete replacement/installs to include government facilities, commercial businesses and residential. In my profession, I am responsible for contracting out HVAC issue/concerns for approximately 20 plus government facilities and they always provide excellent service regardless of the project. I have recommended them to several commercial businesses, my local VFW, and even friends and family for their home HVAC issues. I would highly recommend them for all your HVAC issues.

Review 40 (2021-07-19 - Rating: 5)
I highly recommend this company. They redid our irrigation lines to accommodate the xeriscape we did this spring. They moved irrigation pipe and replaced the new grass seamlessly. They exchanged heads out and repositioned the ones we had so there is no wasted water. Perfect!!

Review 41 (2021-02-23 - Rating: 5)
Want to compliment both Nolvia and Rudy for the excellent customer service they provided.Ms. Nolvia was extremely patient and friendly.Rudy did an awesome job in answering all my questions and repairing the busted pipe.I will definitely keep Premiers number handy!

Review 42 (2020-09-08 - Rating: 5)
Rudy was professional, courteous and knowledgeable. He did an exceptional job at diagnosing the problem with our irrigation system and fixing it. We will absolutely call Premier for our next service.

Review 43 (2020-08-28 - Rating: 5)
Premier Comfort has done great work for us. We have used a lot of different heating and AC companies in San Antonio over the three decades, and Premier Comfort is the most honest and professional company that has worked for us. They do not cut corners and focus on providing a quality job.

Review 44 (2023-07-04 - Rating: 5)
I had a very positive experience with this company. Emanuel was professional & helpful. Nathan & Corey can do, will do enthusiasm toward their professional work was good to see.

Review 45 (2020-07-01 - Rating: 5)
I have used Premier several times for personal and commercial HVAC issues and maintenance. This organization has been the most responsive, friendly, and effective HVAC companies that I have worked with to date. They act with a sense of urgency to resolve issues even on short notice. Thank you and your team for all you do for the community! Y’all are greatly appreciated!

Review 46 (2021-08-10 - Rating: 5)
The technician performed a Backflow Prevention Assembly Test and did an excellent job! Thank you Rudy! I definitely recommend using Premier Comfort Service Company to anyone in San Antonio and the surrounding areas!

Review 47 (2021-08-25 - Rating: 5)
Robert R. did a fantastic job unclogging A/C drain pipe! He took the initiative to find the problem and took care of it. I am sold on Premier Comfort! You have a new customer!

Review 48 (2021-07-09 - Rating: 5)
Excellent work, very professional and responsive. High quality job all around. The repair technician was flawless. Well definitely be using their services again.

Review 49 (2022-07-14 - Rating: 5)
Our A/C went out, with this heat and kids in the house we need it to get fix ASAP. They responded the same day. The service man was super nice and was able to fix the issue. 🙏🏻 They have awesome customer service. 💯👍🏼 Really Grateful!

Review 50 (2021-06-15 - Rating: 5)
The two gentleman did a great job getting my irrigation system into working order. They patiently answered all of my questions. I would definitely use them again.

Review 51 (2019-05-01 - Rating: 5)
Quality, service, knowledgeable & professional employees, reasonable rates and prompt courteous service.We have been customers for almost 2 years and will continue with them. Highly recommend Premier Comfort Air & AC Heating, Inc !!

Review 52 (2020-07-01 - Rating: 5)
Premier Comfort Service Company is the best! I am so grateful for their service and professionalism. The team is super kind and knowledgeable. I appreciate their ability to be available ASAP. Highly recommend!!

Review 53 (2021-09-10 - Rating: 5)
Nathan was cert knowledgeable with the problems I had with my sprinkler system. He was professional. On time. I would recommend this company as a honest and caring people.

Review 54 (2018-05-14 - Rating: 5)
Honest company. They will tell you exactly what you need... no more no less...I’ve had other company’s try to sell services not needed just to make more money. Thank you Premier Comfort for always staying honest, we truly appreciate it!

Review 55 (2021-05-19 - Rating: 5)
They are a ten star....very good service very honest....not out to try to get you put.in a new system ...They told me what I needed ....also maint my 20 year old unit I mean a through maintenance check cleaned unit inside and out technician was there few hours never did they increase the maintenance call I could go on and on ....very professional.

Review 56 (2019-08-09 - Rating: 5)
Excellent customer service, technician arrived on time, installation of our unit very neat and organized, most important tech insured we completely understood how to use our new AC unit.

Review 57 (2019-05-23 - Rating: 5)
Highly recommend. Their service was quick, efficient and friendly. After an initial diagnosis of my issue, they were back the very next morning to get things fixed.

Review 58 (2023-04-08 - Rating: 5)
Garret Grosso is very knowledgeable with his line of work, also very friendly and respectful ! Definitely contacting him in the future.

Review 59 (2019-05-17 - Rating: 5)
Best customer service I’ve ever experience the technicians were amazing. The technician Lance was awesome and extremely helpful with explaining the steps to the instillation process , highly recommend this company!

Review 60 (2020-07-16 - Rating: 5)
Excellent customer service and response. They provided same day service and Rudy promptly fixed the water leak and explained what had caused it and how it was being repaired.

Review 61 (2018-12-16 - Rating: 5)
Great service and guality equipment. Staff are very professional and attentive of customer needs. Check out the new infusion for the household. Control thru web app. Awesome.

Review 62 (2020-06-29 - Rating: 5)
Love this business .....very honest and professional did more work then expected on just a maint. Check .. They will go out of there way to serve you ...not trying to sell a unit i am on a very strict income and they have been keeping my old unit going i appreciate the great customer service

Review 63 (2019-05-04 - Rating: 5)
Ive own multiple properties for years and until now I found a company that has knowledgeable, thorough and profesional technicians. Totally recommend them.

Review 64 (2020-08-29 - Rating: 5)
Had another company come out and AC worked for like a month, in TX heat we were beyond frustrated. Spoke with Mrs Ramos, she sent her husband and the issue was resolved. This was 4yrs ago n ac is still kickin.

Review 65 (2020-04-15 - Rating: 5)
Frank and the crew were such a pleasure to work with. If you need a new air conditioner, give them a call!

Review 66 (2021-07-20 - Rating: 5)
The technician “Rudy” was a True Professional!!! Will request for him every time. Thank you Premier for handling business the right way!!!

Review 67 (2020-06-30 - Rating: 5)
Excellent service! Personable people and very efficient! If you want someone who has amazing quality AC & someone very responsive, premier comfort is the place.

Review 68 (2020-07-01 - Rating: 5)
Fantastic service and very knowledgeable. Will definitely call them next time I need plumbing or sprinkler repair.

Review 69 (2019-05-17 - Rating: 5)
The service was fast and efficient. And the technician Chris was extremely helpful throughout the entire installation process.

Review 70 (2019-05-22 - Rating: 5)
I would recommend Premier Comfort to everybody! They are very reliable, efficient, and trustworthy. The customer service is outstanding!

Review 71 (2022-07-14 - Rating: 5)
Thanks for fixing my ac asap. And explaining the pricing so well. As a new home owner I appreciate it.

Review 72 (2019-05-22 - Rating: 5)
Called premier comfort early afternoon on a Saturday, fast service and great prices..techs work fast and efficient...thank you Nolvia for all your help.

Review 73 (2021-05-20 - Rating: 5)
Siobhan was my service tech and was wonderful. Very professional and efficient. I will recommend premier comfort always

Review 74 (2021-06-02 - Rating: 5)
The team was completely professional and great explanation of the problems. I highly recommend using their services.