Platinum AC & Heating LLC

Located in Houston, Texas

Address: 1400 Broadfield Blvd, Houston, TX 77084, United States

Phone: +1 832-777-3683

Rating: 5

Services

Online estimates
On-site services
Repair services

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-06-11 - Rating: 5)
Excellent customer service. Out of 4 quotes they came out tops not only in price but quality of product. They arrived a little early on installation day and were done in 4 hours max. The team is friendly and very motivated to provide customer satisfaction. Highly recommend them for your HVAC work.

Review 2 (2024-04-16 - Rating: 5)
New Service Install - So what Service did Platinum AC & Heating perform?They brought the smiles back to my families faces! Everyone is freezing and I’m loving it!The staff - Dwayne, Roger & Jose were incredible from the Professionalism, Knowledgeable beyond belief. They worked and educated us every step of the way. My daughter said when I got home oh man they worked non stop and very nice and respectful.From the beginning of introducing Platinum AC & Heating, Dwayne came in dressed ready to explain why we should chose his company.It was a no brainer. He was prepared with no sales pitch but what set his company apart from everyone else.He itemized everything that we would be receiving from equipment all to warranties and but most importantly He isn’t a salesman but rather a devoted advocate to branding his company. The day of instalI Dwayne was not in a polo shirt or dressed up but rather dressed ready to get dirty !!!!I still don’t know who the owner is Dwayne, Roger or Jose, maybe none of them but they took Customer Service to entirely different level.I will call it“World Class Customer Service”I could go on and on but-Professionalism-Believing in your Company-Knowledgeability-Modifications bc they it’s the right thing to do-Including you every step of the way--Schedule OrientatedThank You Three Gentlemen for bringing smiles to all our faces, especially mine with the price that was unbeatable from numerous other quotes we received.I will let next customer give their own rendition of W.C.C.S from Platinum AC & Heating.I see them on them on the cover Fasting growing companies in the future!

Review 3 (2023-08-14 - Rating: 5)
Called them in the morning. They were here working in less than 2 hours. Very professional. Very tidy. Very efficient. Responsive and willing to answer my questions. They were forthcoming with information about warranty, install, cost, etc. Impressive, top notch company!

Review 4 (2023-07-26 - Rating: 5)
As a single female home owner, looking for a trustworthy professional service is always of uppermost importance. I can say with certainty that doing business with Platinum AC fits all of the above categories to include dependability. I highly recommend this company especially with living in our highly climitized city. Mabj

Review 5 (2022-09-01 - Rating: 5)
The repair guy was very professional and knowledgeable! I received a quick quote after walking me through the process of why and when I needed my maintenance completed.I definitely recommend this company.

Review 6 (2024-06-13 - Rating: 5)
Excellent service. I have been using thier services for 4 years for yearly check ups and well worth it.

Review 7 (2022-08-02 - Rating: 5)
We had one unit cooling but 2 units. The repairman was efficient and fast. I know very little about AC systems but he explained everything that I asked. If we have more problems, we’ll call them without hesitation.

Review 8 (2022-07-11 - Rating: 5)
Houston is hot, and we need AC out here! They were on time, friendly and provided a great service at a great price. Highly recommended if you are sweltering in the house and need relief.

Review 9 (2022-04-30 - Rating: 5)
Company was honest and told me exactly what the issue was with my units. I have used them for my rental properties and service calls.