Palestine Air & Heat, LLC

Located in Houston, Texas

Address: 1919 W Oak St, Palestine, TX 75801, United States

Phone: +1 903-729-3513

Rating: 4.7

Review 1 (2025-02-19 - Rating: 5)
Very easy to reach. Great customer service. Cannot recommend enough. Give them a call.

Review 2 (2025-01-20 - Rating: 5)
Called Palestine Air & Heat about a fan motor on my outside unit heat pump. They said they could be here that same afternoon. I had a Dr. appt. and scheduled for the next morning and they arrived right on time. Found the problem, they had the part on their truck and had me running in about 30 minutes. I asked the service tech if he would look at the emergency heat on the inside unit which had not worked properly since the unit was installed. Ive had four different HVAC people look at that and none were able to fix it. Palestine Air & Heat found the problem, fixed it and had me running in less than 15 minutes.I can recommend Palestine Air & Heat to anyone who needs work done on their HVAC unit.Job well done.

Review 3 (2024-04-30 - Rating: 5)
We contacted them on their website. Palestine Heat and Air Cleaned the unit got it working same day. Was happy to send an honest company to do service work for my Mother. They were very fair with their pricing. FIVE STARS!!!

Review 4 (2024-09-30 - Rating: 5)
This is the second time Ive used Palestine Air. They were prompt and courteous. I would definitely call them again.

Review 5 (2024-03-19 - Rating: 5)
Had to have a new outside and inside unit and they had us up and running in no time. It was a stress free experience when you know you are in good hands. The owner takes pride and making sure everything is done correctly. Paul, Betsy & Crew Thank you!

Review 6 (2024-06-06 - Rating: 5)
Michael was a really excellent technician. He was skillful and familiar with options. Most important, he was prompt and reliable. Michael and Palestine Air & Heat will be who I will call when I need HVAC assistance.

Review 7 (2023-09-01 - Rating: 5)
Our rent house AC stopped blowing cold, followed by the AC at our house the next week. I was thinking with this being the busy season we would be stuck in the heat for a while. I was very pleasantly surprise and appreciative to get a call within the hour. Quick and easy, our AC was back in a hurry. I would highly recommend this company!

Review 8 (2023-06-26 - Rating: 4)
We just moved to Palestine and there’s a heat wave going off the thermostat, the air conditioner everything stopped working in our house was 90° we could barely breathe. The dogs were pantingd and we are a senior citizen… the home inspection report said everything looked OK on the day. They inspected the systemm That was about six months ago… Palestine. Air came in the next morning and did some work on unit. Everybody was polite and nice. It was 9 AM at about 2 PM. The thermostat still said. 82° and at that time it was 89° outside and so I called them back and a few men came back very quickly. They are very kind and considerate and are trying to get this is up to par. I will update on what happened in a little while right now I’ll give it four stars,, but if everything turns out good, it will, of course be five stars and I will change the star rating TS Thomas

Review 9 (2020-01-03 - Rating: 5)
Paul and his employees did a fantastic job... were friendly and hard working. Most importantly they were honest and communicated with me (homeowner) in a timely manner. I will continue to rely on them to service the systems and I value their advice/recommendations.Jerry (JW) Howard

Review 10 (2023-11-28 - Rating: 5)
I called at 9:30am. They were at my house within an hour and repairs were made quickly. I love these guys!

Review 11 (2019-08-09 - Rating: 5)
Paul Martine is simply the BEST! Even when my home warranty wouldn’t cover the repair, he was fair and fast. Quoted me every dollar I would spend and ended up helping me more than I could have asked for. Thank you Palestine Air & Heat for such awesome customer service!

Review 12 (2021-07-28 - Rating: 5)
Palestine Air and Heat do such a great job. They are quick, reliable, informative, and reasonably priced. Especially for guy like me who is ignorant when it comes to anything home repair or maintenance related. Thank you so much!

Review 13 (2018-11-05 - Rating: 5)
Paul put in a new system for us 10-years back. It has worked flawlessly ever since, save one minior part failure (relay) along the way. Great people, great service.

Review 14 (2020-09-11 - Rating: 5)
Gentlemen arrived exactly when expected. Very professional gentlemen that worked effectively as a team. Product is working great. Betsy, in the office, is a great communicator, too. Highly recommend.

Review 15 (2023-06-06 - Rating: 5)
Very friendly staff and fast/excellence service! They are always a pleasure to do business with!

Review 16 (2022-06-26 - Rating: 5)
Absolutely the greatest people, always reasonable and honest pricing. So very glad to have palestine air to help me with my old ac unit

Review 17 (2020-04-23 - Rating: 4)
The service was excellent... both John Paul and Johnathan were very polite, informative and proffesional. I am extremely satisfied with my experience.

Review 18 (2020-07-17 - Rating: 5)
Palestine Air and Heat is an amazing company with an amazing team. They are very knowledgeable and they truly care about their customers. This company goes out of their way to make sure you as a customer have AC and Heat. Customer for life!!!

Review 19 (2023-02-12 - Rating: 5)
This company is great . Always comes out quickly and gets it fixed and I trust them .

Review 20 (2019-10-03 - Rating: 5)
Wish I could give this company TEN stars! They are the best in Palestine and I wouldnt use anyone else. Awesome people doing awesome work!

Review 21 (2021-05-11 - Rating: 5)
Excellent work! Done quickly, cleanly and, professionally! VERY satisfied. I would highly recommend them for any heating or cooling needs.

Review 22 (2022-10-05 - Rating: 5)
My AC went out last evening... Palestine Air and Heat came out and fixed the problem... Very reasonable and professional. Thank you for your quick service!

Review 23 (2024-03-19 - Rating: 5)
I would not use anyone else!!!! Paul, Betsy, and the gang take awesome care of my a/c and heating needs!!!!!

Review 24 (2021-07-27 - Rating: 5)
We woke up on a Sunday morning to the AC not working. We called Palestine Air & Heat. He was kind, knowledgeable and had it fixed in no time! Thank you.

Review 25 (2021-03-26 - Rating: 5)
Great staff. Owner is truly concerned about customers. Mr Kirkpatrick is a gem great part of the team.

Review 26 (2021-07-24 - Rating: 5)
Great business and owner! Very professional and get job done quick. I highly recommend them!

Review 27 (2020-04-03 - Rating: 5)
They are all amazing and very professional! Great customer service and always quick to get my issues checked out!

Review 28 (2020-04-03 - Rating: 5)
Great company easy to work with, very sincere in making you feel at ease and great staff, good at what they do

Review 29 (2023-02-22 - Rating: 5)
I use Palestine Air & Heat for my home and business and will continue to use them. Very knowledgeable and professional.

Review 30 (2022-06-18 - Rating: 4)
Disregard my previous survey, this was not the company I contacted, my apologies. Not sure what to rate them, since no work was provided,