Johnston Heating & Air Conditioning

Located in Houston,

Address: 196 Carmona Rd, Hot Springs Village, AR 71909, United States

Phone: +1 501-922-3732

Rating: 4.2

Review 1 (2024-01-18 - Rating: 5)
I have been using this local Hot Springs Village Heating/Air company for the last 14 years and they are outstanding!! I recently replaced my heat pump and inside unit and Steve and his son replaced the unit in 3 hours. They are very professional, honest, and I trust them. The few times I needed service they were there in a couple hours. They know my system and unlike the bigger companies who send out new people every time I personally know who will be providing service. Well worth the service contract and also knowing they respond quickly.

Review 2 (2018-06-27 - Rating: 5)
Great, honest, and excellent service. Steve is very good at what he does and you can depend on him to do the right repair. For the individual who mention a $79 service charge? Well everyone charges that service charge that the nature of the AC business??? We have had Johnston for many years and had a few emergency calls at night and they were very responsive. I have a Service Contract which I recommend because he found a few warranty issues that were caught before expiration. Also, with the the service contract you get filters, cleaning of outside unit, and inspection of inside unit. I am very satisfied with the service and highly recommend this AC Service company.

Review 3 (2022-09-07 - Rating: 5)
We moved to HSV in 2008 - Johnstons was recommended and we wouldnt use anyone else. Either Steve or his son, Jonathon, have responded to every service weve requested with prompt, efficient, courteous attention to our needs. We trust them to give us the best service at the best prices and they have never disappointed. Highly recommended. Tom and Mary Ann Kennedy

Review 4 (2018-03-22 - Rating: 5)
Absolutely the best experience I have ever had with a heating and air company! I had no air and they quickly fixed my problem! Quick turn around very knowledgeable and nicest guys to talk to. Heck he even let me give him a high five!

Review 5 (2021-01-01 - Rating: 5)
Our heat pump was making grinding noises when starting up and when shutting down. Even though it was getting late in the afternoon on New Years Eve the owner came out within 45 minutes and found the problem...ice had built up inside the unit. He broke the ice loose and told us how to handle this sort of thing in the future. Yay! Didnt cost us an arm and a leg either.

Review 6 (2022-07-14 - Rating: 5)
AC out and after calling another company who couldnt get to it for 5 days, I called Johnstons and they gad it running in under two hours.

Review 7 (2019-03-20 - Rating: 5)
Their response was prompt and their service was professional. Its good to know we have such a great company in the area.