Indoor Comfort Experts AC

Located in Houston, Texas

Address: 14450 FM 2100 Suite 352A, Crosby, TX 77532, United States

Phone: +1 281-462-7766

Rating: 3.9

Services

Online estimates
On-site services
Repair services

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Latest AC Repair Services in Houston

Comments

Review 1 (2024-07-20 - Rating: 5)
Indoor Comfort Experts up graded my two story home from one single ac to zone ac, it was a big job in my eyes. they isolated my existing ac to down stares only and installed a new 2 ton air handler and condenser unit for upstairs. the work that was dune was top of the line and the crew was very professional. the rep from ICE (Colton) was very knowledgeable he came and laid out the plans for all that needed to dune me and my wife were very impressed by this young man. The owner of ICE William took the time in multiple emails on how the electrical had to be to support the extra unit. Office personnel was also very professional. The new ac works better than we could have imagined, were so glade we went with Indoor Comfort Experts.Thank You all

Review 2 (2025-01-09 - Rating: 5)
I have to say that I am really impressed with the customer service this company provided. They were very timely and stayed in contact during the scheduling process. The technician explained what was going on with our furnace and made the repairs. My mother has health issues and with the weather being cold we had to have heat and the company delivered. Small company with big results!

Review 3 (2025-01-22 - Rating: 5)
I’m in Crosby, Fan motor went out during the snow storm, called them and they were here within a couple hours. Colton was a gentleman and very professional, replaced everything within 1 hour. Will definitely be using them again.

Review 4 (2024-05-15 - Rating: 5)
My AC stopped running. Got in touch with my home warranty and got a pretty quick appointment with Indoor Comfort Experts. The young lady that called was very professional and concerned about my issues. Colton the tech that showed was also very professional and knowledgeable. He explained the issues and and was extremely fast at completing the work. I would definitely recommend this company.

Review 5 (2023-08-31 - Rating: 5)
Great overall experience. I contacted this company based on a trusted referral. The service I received from Indoor Comfort Experts with Seth was wonderful and smooth as well as to schedule an appointment during a high-demand season. Seth was great at explaining the whole process and my issues (a failed compressor and condenser) so that I fully understood. Will definitely keep Indoor Comfort contact saved for future work related to air or heating plus possible attic insulation. Happy to refer to your conditioning needs....

Review 6 (2024-08-13 - Rating: 5)
Even with a 4 hour window, they arrived early. They fixed my issue and didnt try to tell me I needed thousands of dollars worth of work (like a previous co.). Very Profesional and it was covered under my home warranty with no additional cost.

Review 7 (2023-10-09 - Rating: 5)
Would give this company 10 stars if it would let me!! We bought a new home (Built in 2020) and after a week of moving in our AC went out, we made one phone call told them our issues, even tried to help us troubleshoot the situation before coming out. As a result they came out the very next day (On a Saturday!!) at 8 AM. Had everything fixed, with a brand new Unit within just a few hours! We are so so thankful for this company, and how quickly they came to our rescue! Will forever recommend this company to anyone who asks. The best there is!

Review 8 (2023-09-08 - Rating: 5)
May be a long read here but I feel this is deserved. I first contacted AHS for warranty repair on my AC late July 2023. Indoor comfort specialist was assigned to my ticket, after they came out and diagnosed my issue it was found that my evaporator coil had a leak, needed a new one. AHS would cover this but I was still going to be out of pocket a little over 2k for work that needed to be done to ensure my system was updated and working properly. Yes, it stings a little but remember this is between me and the home warranty and if I want to place blame it starts there. I had the work completed and here we are 35 days later to find out it’s blowing warm air. I call AHS again to submit my ticket. Indoor comfort specialist come out to find a blown capacitor, they have it changed and cooling down my house in no time. Same day appointment and service. I for one APPRECIATE their office staff for getting me in so quickly, Seth for taking care of the issue so quickly and the whole company for the way I have been treated. I would highly recommend them to anyone and happy to say I will be using them moving forward with or without a home warranty! At the end of the day we are all human, treat people the way you want to be treated. Thank you again Indoor Comfort! Y’all are the best!!!

Review 9 (2019-05-03 - Rating: 5)
Had a wonderful experience with Seth. The company quickly made an appointment with us after we submitted a request to our home warranty company. The person who scheduled our appointment was very nice and professional she explained what we needed to do to prepare for the visit by the tech. Seth called me about 10 - 15 min before he arrived which gave me the chance to be ready for him. I truly appreciate this!! Once he arrived he was professional and took the time to answer our questions and explain everything about what needed to done with our unit. I would highly recommend this family owned business for all of your air conditioning needs.

Review 10 (2023-03-25 - Rating: 5)
We had an issue with our thermostat and the AC wasn’t going on. We were blessed to have William come out again, he helped our family with HVAC needs about 4 months ago. William is very professional, kind, honest and informative! We appreciate how quickly Indoor Comfort Experts scheduled us too! We look forward to working with y’all again! Thank you so much and have a blessed day!

Review 11 (2023-11-07 - Rating: 5)
Our A/C issue was fixed quickly and efficiently same day and there was no exaggerated sales pitch about needing to spend $16,000 for a new unit like Ive experienced with other AC companies. Thank you Indoor Comfort Experts!

Review 12 (2022-05-29 - Rating: 5)
Just experienced the best service ever from a ac&heating company. I messed up a few parts trying to install a new thermostat that seemed straight forward but was not after whole unit shut down, and house got hot quick, posted online about it because a hot house and a 2 month old baby don’t mix. They reached out willing to help, also this is a time frame between 11pm and 3am in the morning. I got the parts and came home and had a 1on1 facetime with the owner on how to hook everything back up the right way. Super grateful right now. They saved the night. Thank you. Glad I found a new AC company.

Review 13 (2023-10-27 - Rating: 5)
Seth is great! Always takes the time to explain everything and goes above and beyond to make sure Im happy. I have finally found people I trust to handle my a/c and heating. Office staff is wonderful too!!!

Review 14 (2023-09-23 - Rating: 5)
My a/c went out after hours, and, after calling a couple other companies, ICE was the first to answer my call and show up. They quickly found the problem and came back out the next day to fix it. Quick, honest, and professional. I’ll never use another a/c company.

Review 15 (2022-06-19 - Rating: 5)
We started having A/C issues on a Wednesday night and noticed our indoor air handler was flooding the catch pan. We cleaned up what we could, and called ICE the next morning.Seth came for the service call and fixed our drain line that another company had installed incorrectly. While he was there, he noticed the compressor was failing, and tried his hardest to find us a replacement part.Ultimately we had to purchase a new outdoor unit. Seth knew we were in a bind (you know - Texas weather and all that...) so he located a new unit for us, and even skipped his day off to install it for us.Seth and ICE have gone above and beyond on their services to assist us, and they now have a customer for life.

Review 16 (2023-08-08 - Rating: 5)
Our home owners warranty company sent indoor comfort out to check our AC unit. This is the 2nd time this company has come to my home. The technician we had was very knowledgeable and professional. I highly recommend this company.

Review 17 (2022-06-14 - Rating: 5)
Indoor comfort Experts is by far the best A/C and Heating company around! During the busiest time of the year, with schedules booked 4 days out, they were able to squeeze us in and repair our AC so that we weren’t sitting in miserable temperatures for days. They were in an out within just a few hours of calling. Very reasonable pricing and amazing people! They will be my first call every time!

Review 18 (2020-09-24 - Rating: 5)
We initially started using Indoor Comfort Experts due to our home warranty but liked them so much that we now do their yearly service agreement. They are always upfront and professional. The technician has always been open about what is and is not covered by our home warranty and makes sure we understand everything when evaluating any needed repairs. Love them!

Review 19 (2019-05-31 - Rating: 5)
Seth and his helper came out and quickly identified the issue with my home AC, they were very kind and professional, they took the time to explain questions I had in reference to the system and how to keep it in top shape. My wife and I have two small children we take care of and the response time from when I called and my appointment time was impressive. I will be contacting them to schedule a unit check up in the near future.

Review 20 (2020-05-22 - Rating: 5)
Best A/C company experience ever! Indoor Comfort Experts! William and his whole crew are amazing! He went toe to toe with my home warranty company and kept me from getting taken advantage of. Honest, fair and genuinely great folks! Id give em a score of 100 but thats only because they only go up to 100! Highly recommend!

Review 21 (2018-07-24 - Rating: 5)
So, I wont lie. My home warranty company automatically picked them to come out and check out our AC. I usually always read reviews before I use someone and I was a little worried because of some reviews they had but upon reading them it seemed like a lot of the bad reviews had to do with home warranty customers like me and them just being mad mainly over stuff ICE really cant help. I am not one of those people, I read my contract and knew what was covered and what was not and wasnt going to hold that against them. Younger gentleman showed up well within the appointment time. He was polite and seemed as if he knew what he was doing. Our AC was dirty,needed a new compaciter and was low on Freon. He cleaned it out, put a new compaciter in and unfortunately I didnt have enough cash at the moment to pay for the freon but he called in and was able to get me set up to come back out with no extra call fee (Yassss! LOL) As soon as he left, I called into the office and set up another appointment for Monday. Unfortunately we did have a miss in communication of the appointment and I was not put on the schedule for Monday. The lady remained polite (even though I was being a little snappy because HEY, Its hot as Satans kitchen and I had been cooped up in one room all weekend long with a window unit and with 3 kids who where hot and driving me crazy and I was over it all LOL) She apologized for the issue and she was able to get me on the schedule the next day. I had my second appointment today and this time a different gentleman came and again, he was super friendly and nice, he was quick and the price came out cheaper than expected. AND a big bonus is that already feel it getting cooler in here, I am so happy! So, overall we had a good experience and we would use them again and glad I didnt shy away from them from the previous reviews from home warranty customers. Read your warranty coverage, double check your appointment day and time and you will be good to go. Thank you guys!

Review 22 (2023-10-25 - Rating: 5)
A/C just stopped working. I am a Disabled Veteran and just getting over cancer. Their Tech Colton came in and diagnosed the problem and fixed it and done in an hour. Colton was polite and professional (As a grumpy old man...good customer service is a plus).Now I have cool air, happy wife and working system! Thanks

Review 23 (2018-06-05 - Rating: 5)
We had a good experience. My husband said the man that came out was very nice and hopefully fixed our issue; it sounds like he did. We have a old unit so other things will be happening. I called to ask a few more questions to understand what work he did on our unit and the lady that answered was very respectful and nice. She helped me understand what he did and what he fixed. So thank you! No complaints here. We look forward to working with this company again.

Review 24 (2019-08-07 - Rating: 5)
Indoor Comfort Experts did an awesome job taking care of us and replacing our unit. We couldn’t be happier with their service, timeliness, and attention to detail. The technicians, Seth and Colton, were hard working, very knowledgeable, and thorough in answering questions and explaining the issues. Seth went above and beyond to identify other problems and necessary repairs in our system. We highly recommend using Indoor Comfort Experts.

Review 25 (2018-10-16 - Rating: 5)
We have used Indoor Comfort for over 4 years and they have always provided excellent service. Their technicians have always been professional and courteous. They go out of their way to help keep everything running smoothly. We have been on the maintenance program the last couple years and it is great. Thanks for keeping us cool in the summer and warm in the winter!

Review 26 (2017-12-04 - Rating: 5)
This is an honest and local ac company. A true mom and pop and son company. The son Seth came to my house and was the nicest and most polite service tech to ever help me out.Quick response time too. Less than 4 hours in my case.I will recommend indoor comfort experts to anybody and everybody that asks.Thanks guys.

Review 27 (2019-10-01 - Rating: 5)
Great experience! Seth was very knowledgeable and extremely helpful in answering the questions we had regarding our AC unit. Went above and beyond to help with our service call, and we would definitely recommend! 5+ Stars all the way through, from the initial phone conversation to the service call.Will be using them in the future if we ever need assistance again.

Review 28 (2023-09-05 - Rating: 5)
Technician was on time, knowledgeable, efficient, and work appeared to be of good quality. The tech also took time to answer questions relative to the service call. Pleased with the service provided by Indoor Comfort Experts.

Review 29 (2020-08-25 - Rating: 5)
They showed up within time period stated, Two workers showed up on a very hot day before a hurricane and were professional, courteous, thorough, and knowledgeable. Motor on outside condensing unit went out and pricing not bad considering labor and parts involved. Would definitely call them again.

Review 30 (2022-10-31 - Rating: 5)
William was professional, polite, knowledgeable, helpful, eager to work and was able to problem solve in a timely manner and explained the issue and answered questions that we had! I never knew anything about a Capacitor. William was very pleasant, and I look forward to working with Indoor Comfort Experts again! Thank you! Have a blessed day!

Review 31 (2022-08-01 - Rating: 5)
They were great!! Very professional, knowledgeable, and upfront. We were having issues with some rooms not being as cool as others, Seth came out and helped us get everything just right! If he didn’t come when he did, we would’ve had much bigger issues!

Review 32 (2022-06-02 - Rating: 5)
I call the company and they immediately returned my call and came out the same evening. Seth was so kind and considerate and answered all of my questions and their prices were reasonable. Thank you for helping us out with our a/c fan motor. You guys Rock!!!

Review 33 (2016-06-24 - Rating: 5)
American Home Shield sent another ac company to fix my central air and they said it was an electrical problem, electrician said there was nothing wrong wrong with the electrical. Well, AHS sent me ICE (Indoor Comfort Experts) they FIXED my central air problem in less than 5 minutes!! Im a very happy customer!!

Review 34 (2022-06-03 - Rating: 5)
Excellent customer service, friendly staff, and timely resolution! I couldn’t recommend them enough. My AC unit was repaired, SAME DAY, and the technician was professional and well experienced…in the Texas heat they are truly a life saver… OPEN 24 HOURS!!!

Review 35 (2016-03-16 - Rating: 5)
We are so happy we called Indoor Comfort Experts. Our A/C suddenly stopped working last night and William worked around our work schedules and came out and fixed it in under 20 minutes the very next day. He seemed to know exactly where to look! We are so happy that it was only the contacters and not something that was going to cost $$$$. We have definitely found our go-to A/C company.

Review 36 (2023-07-07 - Rating: 5)
Seth was quickly able to identify the Issue with my AC system. Laid out a few options and created a game plan from there. Thank you again! would highly recommend!

Review 37 (2014-10-14 - Rating: 5)
William was our saving grace! We had a horrible experience with a company out of Deer Park, and Wiliiam at ICE was exactly who we needed to swoop in and fix our problem. He was so open and honest about everything. He ordered parts from locations far away and made the trip to get them knowing that he would save us time without air conditioning (as we had already been without it for a week before he came). I would highly recommend William and ICE to anyone that may need A/C services. He is very knowledgable, professional, and reliable. We will not use anyone else besides Indoor Comfort as long as we are here. Thanks for all you did for us!

Review 38 (2021-09-21 - Rating: 5)
Service request through AHS for A/C not functioning. From the Initial contact with Crystal to A/C repair by Colton, they were professional and outstanding. They came through in my hour of need, and I am completely satisfied. Thank you Crystal and Colton of Indoor Comfort Experts!

Review 39 (2021-12-06 - Rating: 5)
Colton has now been to my home twice in the last year for separate issues. He was professional and punctual on both occasions. I will use their services again and will recommend them to anyone in n the Crosby area.

Review 40 (2019-05-31 - Rating: 5)
I appreciate this company! From the moment the receptionist call to schedule an appointment she was so helpful. When she found out we had a special needs child she did what she could do to work with us. The tech that came out was so friendly and helpful. Highly recommend!!!☺

Review 41 (2022-07-27 - Rating: 5)
We have used Indoor Comfort a few times for our AC problems and every time they have gone above and beyond to solve our problems and give us helpful insight on regular maintenance. I would highly recommend them. If I could give them more then 5 stars I would!!!

Review 42 (2018-01-02 - Rating: 5)
I have been without heat for 2 weeks because other companies wanted to charge me for something that should be covered under my home warranty. A young man came out today and saith it was a simple fix and he did it. I started crying and asked him for a hug. He said maam we are a Christian based company and we are here to help. Thank you young man

Review 43 (2022-06-01 - Rating: 5)
Indoor Comfort Experts has provided our A/C and heating services for more than 20 years. They are honest, knowledgeable, professional and prompt. I highly recommend them.

Review 44 (2018-05-15 - Rating: 5)
Our ac unit went out on Mothers day. They were open and came out within 2 hours to fix it. The guy that repaired it was very nice and fast at repairing the problems. I will recommend them to anyone.

Review 45 (2023-09-23 - Rating: 5)
They were very professional, respectful and did great work. I appreciated them being able to come out and fix my AC during this summer heat wave.

Review 46 (2022-07-12 - Rating: 5)
I cannot say enough about the young man Seth. He went far above and beyond to make sure the job was done and even texted me to answer my questions when he was off. He is definitely an asset to the company.

Review 47 (2022-05-30 - Rating: 5)
Been using ICE for over a decade. High quality, fast service. Just this morning had AC issues and Seth was at our house in less than an hour.

Review 48 (2020-07-19 - Rating: 5)
Ive used them twice. At my shop and at my home. Both times they arrived on time. Luckily the repairs I needed were minor and they did a great job. I highly recommend using these guys!

Review 49 (2023-05-30 - Rating: 5)
The technician who came to my home was knowledgeable and efficient. He got our system up and running. Were back into comfort.

Review 50 (2020-07-02 - Rating: 5)
Colten was very professional, knowledgeable, and thorough. He showed up within the time scheduled and took care of our issues right away.

Review 51 (2021-06-03 - Rating: 5)
Top notch, experienced staff. Able to diagnose and fix my AC problem super quick. Maybe an hour between the initial phone call, to a working AC.

Review 52 (2023-01-26 - Rating: 5)
The installers were very pleasant and knowledgable, they did their job, left the area clean. We were very pleased with the entire process.

Review 53 (2019-05-03 - Rating: 5)
Seth came out to our house, and was very patient with all of questions and explained everything in detail. Would highly recommend this family owned company!

Review 54 (2017-04-20 - Rating: 5)
Thank you William for your prompt, honest service! Here working on my AC 30 minutes after I made the call, you greatly exceeded my expectations. Thanks again!

Review 55 (2020-04-14 - Rating: 5)
Seth was very professional, knowledgeable, and thorough. He was able to identify the problem and repair it in less than an hour.Thank you Seth.

Review 56 (2020-08-13 - Rating: 5)
Very polite and professional staff! They took care of our A/C the very same day we called!! We definitely recommend them and will be using them again!!

Review 57 (2017-07-21 - Rating: 5)
Also known as DazarenterprisesGreat experience, customer service was outstanding... my home warranty sent the best of the best. Will use them for future needs

Review 58 (2022-07-22 - Rating: 5)
Can not thank Colton enough for being so kind when coming out to fix what I thought was my A/C. Turned out to be a busted pipe on my water heater over an air duct, but he was still kind enough to explain it to me.

Review 59 (2017-06-06 - Rating: 5)
Very fast and friendly. They had a technician at the house 20 minutes after calling. We cant even get a pizza delivered that fast!

Review 60 (2023-10-17 - Rating: 5)
Friendly and professional.. lots of communication.. easy to work with .. in and out at my house in under an hour.. honest service

Review 61 (2019-05-30 - Rating: 5)
Excellent customer service - from the first point of contact with the office to the knowledge and timeliness of the service tech. Without hesitation they are the best.

Review 62 (2017-11-21 - Rating: 5)
Great company, great prices, offers a law enforcement and or military discount. Very professional employees. Would recommend 10/10

Review 63 (2022-07-22 - Rating: 5)
Awesome service! Always helps me out as quick as possible! I highly recommend this company!

Review 64 (2022-07-15 - Rating: 5)
Just experience the best service ever … great response … on time … awesome job … I recommend them any time… Thank You so much

Review 65 (2022-07-12 - Rating: 5)
Very nice, professional and informative! Quick service as well.

Review 66 (2015-12-21 - Rating: 5)
Honest work and a fair price! It so happened my repair was only minor, a failed switch. The technician could have told me I needed a new furnace and I would have gladly paid hundreds or more to get my home warm again. Thank you Indoor Comfort for your honesty and good work. I will always use them and refer to anyone without hesitation.