Emergency AC of Austin

Photo of Emergency AC of Austin

Located in Houston, Texas

Address: 171 Preslar Cir, Austin, TX 78736, United States

Phone: +1 254-859-0598

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • Appointment required

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-13 - Rating: 5)

    Ty was great, super knowledgeable, professional, and courteous. I called this morning at 11:15a and they sent Ty out the same day and he arrived at 1:00p, which is incredibly fast. He noticed one issue that he fixed right away and we have a plan if it doesnt completely solve our problem. Fee was reasonable (especially considering the time it took him) and Im very happy with the service overall. Will definitely be using them again in the future if there are any issues.

  • Review 2 (2024-10-01 - Rating: 5)

    James Maddox has tended to two of our service calls for our air conditioner problems. He is super helpful and answers all the questions that I have about our unit. Also he is straight forward with what the issue is and addresses how to fix it in a timely fashion.

  • Review 3 (2025-02-13 - Rating: 5)

    Quick and responsive service. The price was excellent and the installation was completed in one day. They were courteous and professional and cleaned up so well that there was no trace their presence! Thanks, again.

  • Review 4 (2024-09-23 - Rating: 5)

    The old Carrier AC was blowing hot air, again. So I called for several quotes for HVAC installation on Wednesday. John was willing to come around 7:30 pm to give me a good deal on Daikin 3 ton Gas Horizontal 15.2 seer2. He really takes great care of his customers and accommodates the best he could. He has scheduled Oscar and his crew for the installation starting at 9 am on Saturday. (Today) So I dont need to take the day off from work.Oscar and his crew came early and worked hard. They are easy to work with reliable skillset. They even cleanup afterward. I would strongly recommend Emergency AC of Austin for their quick and reliable services.[8/19/2024]Daikin was blowing hot air started on Sunday night. I contacted John on Monday around 9:20 am. Immediately, Byron has been scheduled to come around noon. Luckily, Byron came early to rescue. It turned out was the bad capacitor issue. Byron quickly replaced it. Yeah....Daikin starts working, again!Thank you for the quick service by the Emergency AC of Austin by Gregg Air LLC! You guys are the best and the most reliable HVAC company around Austin![9/23/2024]I could smell cigarette in the house, even though no one was smoking. I called Emergency AC of Austin at around 9:30 am. Immediately, they arrange the technician, Roy Mathews, to come check around 11:00 am. Roy thoroughly checked HVAC unit at the attics and control panel, but didnt find anything was wrong. Since this is a condo, Roy explained that possible my neighbors were smoking. I really appreciated Roys professionalism! Im really glad to have Emergency AC of Austin to support any of my HVAC issues! Thanks you!

  • Review 5 (2024-10-04 - Rating: 5)

    Byron was fast, processional, friendly, and only here for a short time. He got my AC up and running and my home was already substantially cooler by the time he pulled away. He also made sure to answer all questions and made sure we had no more questions or concerns before leaving. I would highly recommend!

  • Review 6 (2025-01-06 - Rating: 5)

    I was going out of town on a Sunday and needed a smart thermostat to be up and running before I left. Emergency AC of Austin lived up to its name and went above and beyond to help finalize installation. My service technician was fantastic and would highly recommend their services in the future.

  • Review 7 (2024-11-22 - Rating: 5)

    Roy was great. Price was fair. Lennox equipment. Same price as Carrier. Got 6 bids. Glad I chose them.Complete scope of work. Other cos didnt have the complete scope. Install crew appears to have done a good job. Experienced. This was a difficult job. Attic install with tight space. They came through. Good coordination with the office. Would definitely recommend this co. Good quality job.

  • Review 8 (2024-10-25 - Rating: 5)

    Excellent service from all employees! The person that took my initial phone call for service was understanding, knowledgeable, and pleasant. The service repair person was knowledgeable and took the time to explain everything to me. What super great service!! Highly recommend!

  • Review 9 (2023-11-11 - Rating: 5)

    Very responsive company and they are amazing communicators! Every single one of them! Everything was top notch from sales to install and even a service checkup. This company deserves more than 5 stars and a company like this is very difficult to come by now days!!! Very detail oriented and very clean!! I also got a very competitive price! These guys rock and I will definitely use them again. You will not regret using them and I highly recommend them! They even brought me a portable AC in while we waited for our equipment. Thank you John, Marshall, Sam and Will!!!! Please tell your installers to keep up the great work that they do! See photo how they protected everything! You couldnt tell they were ever here after they left!! Awesome service!! Im telling you the best ever!Update one month after install: John was my sales person and when I first sat down with him I told him my upstairs never cools in one room and freezes in another. He advised me to update the duct system and add return air vents in every room! It was the best recommended advice I received from any other company. I have to say is in triple digit Temps my home is the most comfortable environment it has ever been in 30 years! My hub and I talk about how comfortable it is frequently so I just wanted to thank John! Just absolutely amazing!!!! The air in the home feels so refreshing too!!!

  • Review 10 (2024-12-03 - Rating: 5)

    Ty was obviously very experienced because he was so knowledgeable. He was able to find the condensate lines for both units that 3 other technicians couldn’t—and with in 5 minutes! Gotta love this guy!

  • Review 11 (2025-01-07 - Rating: 5)

    Ty was great. He pointed out the exhaust flu was disconnected and explained how he would fix it. He vacuumed out dust and cleaned up. My go to HVAC service!

  • Review 12 (2024-10-02 - Rating: 5)

    We just got a new AC so I wasnt thrilled when I came home to it not working at 8 pm at night. But I was able to call, speak to someone and they sent over a technician right away. We had AC again before going to bed and I didnt have to take off work the next day to deal with it. I was amazed.

  • Review 13 (2025-01-27 - Rating: 5)

    Very pleased with the service and speed of this group. They were able to help us same day and the tech they sent couldnt have been nicer.

  • Review 14 (2024-09-17 - Rating: 5)

    Emergency A/C is my future repair company of choice. I’ve had three other companies fail to fix my A/C. James M, (tech) did a stellar job. His thorough and procedural approach found the A/C bleeding out in the attic. He communicated and showed me the pics. He was clear and honest that he didn’t have the right sealants for the leak, but returned promptly on time the following day around my schedule. Outstanding. I’ll stick with Emergency A/C here in Round Rock.

  • Review 15 (2024-11-15 - Rating: 5)

    Amazing experience, had a technician come out within 24 hours to fix my thermostat issue. Would absolutely use Emergency AC of Austin again!

  • Review 16 (2024-11-11 - Rating: 5)

    I had an excellent experience with James from Emergency AC! He did an outstanding job inspecting my AC system, showing both professionalism and a friendly attitude throughout the process. James conducted a thorough inspection, carefully examining every part of my unit. He pointed out all the issues that needed attention and addressed each one efficiently. It was clear that he takes pride in his work and values customer satisfaction. I’ll definitely be asking for James for any future AC inspections. Highly recommended!

  • Review 17 (2025-01-08 - Rating: 5)

    Very professional HVAC Service with rapid response and to my Suprise, they dont charge Austin Prices. They are now our go to guys for HVAC Service.

  • Review 18 (2024-08-04 - Rating: 5)

    Our neighbor referred us toEmergency AC of Austin. They were fantastic! Our AC stopped working overnight. They came the day we called. Byron was quick, friendly, and very helpful. It turns out we needed an item that was backordered and hard to find. They found it in Fort Worth and had it to us a few days later. He fixed it and it was in working condition when we returned home. Friendly, efficient, fair prices!!

  • Review 19 (2024-11-26 - Rating: 5)

    Wonderful service and quality work. Used them several times. Ty very helpful and nice. Did great job this past Saturday November 23rd.

  • Review 20 (2024-09-04 - Rating: 5)

    My sales rep chris was an amazing guy. Customer service was A+++. Afew concerns came up after i stall but were immediatly addressed and resolved. The install crew were friensly a d professional and the installer that came to my home later that night was also an A+++ guy as well. Chris answered my call or text nomatter what time it was. This is a good business and i recommend it for a professional job and a peaceful experiance. Well done guys.

  • Review 21 (2024-09-17 - Rating: 5)

    James was incredibly friendly and professional. He even gave recommendations to keep the house cool until the unit could be fixed.

  • Review 22 (2024-10-01 - Rating: 5)

    Great response time and quick install. Had a couple of small follow up issues but handled very quickly. Thanks for the awesome new system.

  • Review 23 (2024-10-21 - Rating: 5)

    Love this company! They’re great at communicating, and arrived the same day. I would definitely use them again.

  • Review 24 (2024-12-05 - Rating: 5)

    Great job by my service techs. They were friendly, informative, responsive, and took care of everything!!Also thanks to John Cantu and Sam and the install guys! Nice, quick, and clean job. Keep up the great work!!

  • Review 25 (2024-05-25 - Rating: 5)

    Very good experience with all personnel involved in replacing our a!c unit. John was a pleasure to work with & so helpful in choosing our new system with follow up calls to check that install was on target. Very responsive & timely service.

  • Review 26 (2024-04-28 - Rating: 5)

    The process of choosing the HVAC components I needed showed that Emergency AC knew what they were doing.I changed my mind several times & they were patient with me and got back to me within about 5 minutes each time, even after hours.I was replacing an old system that had failed and they set up the install for the day after I stopped futzing around with making my decisions.I had 4 quotes and Emergency AC was the best value, although the others were not too much higher.And finally the installers were efficient and left things neat and tidy, they took less time than I expected, their workmanship looked good, even the caulking to seal entrances to the house for the compressor pipes was well done.

  • Review 27 (2024-10-14 - Rating: 5)

    We had a great experience with Emergency AC. They responded to us very quickly and fixed our AC right away.

  • Review 28 (2024-12-19 - Rating: 5)

    The tech was very professional and knowledgeable with the equipment and determining what needs to be done. We will continue to work with them

  • Review 29 (2024-03-16 - Rating: 5)

    Amazing company with quick and reliable service. John made himself quickly available to talk me through an installation quote. He also walked me through what worked best for me and my family. The installers were also very professional, friendly, and completed the job quickly. Will be referring family and friends!

  • Review 30 (2024-01-17 - Rating: 5)

    We had amazingly quick help, John called me as soon as I submitted an inquiry and sent me quotes for a new system within the hour, he was also adamant that they make sure a new unit was the right thing to do. Sam came out as a second opinion for our HVAC unit and was super thorough. They installed a new system the next day, great price and brand. Also had them at our mothers house the next day, where we received a quote from a different company for parts replacement, but were recommended to get a new system also. Sam went out there and found that emergency heat needed to be turned on, and no additional fixes were necessary. John checked on us and was always available to answer our questions and help educate us along the way. Thank you so much for the knowledge and honesty! Highly recommend!! We will be lifelong customers.

  • Review 31 (2024-06-12 - Rating: 5)

    My family had no ac in this already hot texas summer.our credit is not amazing we were having problems getting financing then in came emergency ac. They got us approved and installed in 4 days. The install was fast and the workers were very professional. Even when we had a small issue they came.out and fixed it next day. I recommend them to everyone

  • Review 32 (2024-04-26 - Rating: 5)

    Sam and Chris came to my home to install a new HVAC for me. They were on time and very courteous and friendly. They covered my carpet with paper to protect it from their shoes because they were coming in and out of the house. Completed the entire installation in just over 5 hours. They showed me how the new thermostat works. They also made sure to remind me to change the filter every month. Left the work area’s clean and were the perfect men to do this job . I give a ASAA plus to them and a AAA plus to emergency AC. Emergency AC also had the lowest quote out of 4 quotes I received and I had a Carrier system installed. A company with a history of quality equipment. No short cuts. Great price for quality equipment. Highly recommend emergency AC. 100 percent

  • Review 33 (2024-06-07 - Rating: 5)

    John and the guys at Emergency AC were incredible to work with. They were easy going and knowledgeable while getting the job done in no time at all. Thanks and we can’t recommend them enough.

  • Review 34 (2024-11-11 - Rating: 5)

    Great service and highly recommend! These guys are definitely the company I call for unknown problems with my AC.

  • Review 35 (2024-09-04 - Rating: 5)

    Chris Flescher and Bianca B. were super friendly and very helpful. Communication was prompt and clear. I would do business with Emergency AC of Austin again.

  • Review 36 (2024-08-21 - Rating: 5)

    Very professional. Knew right away the problem with the AC but still even did a diagnostic to be sure nothing else: fastest company I could get to my house. Very reasonable price

  • Review 37 (2025-02-09 - Rating: 5)

    This company was amazing , great service and cared about our situation!

  • Review 38 (2024-08-24 - Rating: 5)

    Byron was knowledgeable and explained all the details! Thank you. Showed up 15 minutes early and knocked it quickly! Very professional!

  • Review 39 (2025-01-20 - Rating: 5)

    The service was EXCELLENT!Ty and Daniel were friendly,knowledgeable, and informative!

  • Review 40 (2024-03-15 - Rating: 5)

    Outstanding professional service from the initial contact by the comfort specialist, followed by an initial estimate, a site visit to confirm exiting conditions, a revised final estimate, an expeditious scheduling and the actual HVAC system replacement completed without a hitch by a competent installation crew. Well done!

  • Review 41 (2024-04-09 - Rating: 5)

    Great business. All employees were helpful, knowledgeable, cheerful and professional. The business went well beyond the expected. I appreciated their help and advice. They answered all my questions, kept me fully informed, and were efficient and effective in getting our new system installed and running. Id rate them as 5+++.

  • Review 42 (2024-03-15 - Rating: 5)

    I can’t say enough good things about everyone with this company! Our AC wasn’t cooling the house and being 38 weeks pregnant, it felt like 100 degrees. They came out same morning and figured out it was the breaker super quickly. I am SO grateful to John who sold us the unit, Sam who came out today and the owner who helped it all happen! Can’t recommend them enough!!

  • Review 43 (2024-07-15 - Rating: 5)

    Emergency AC was prompt, professional, and satisfied my cooling needs. They are also very responsive and have stood by their warranty obligations 100%.

  • Review 44 (2025-01-08 - Rating: 5)

    The guys were great. They cleaned up after themselves and seem to have done a super job. The one who spoke English was personable and spent time explaining the new thermostat.

  • Review 45 (2024-04-30 - Rating: 5)

    All I can say is wow! These guys are top notch from start to finish. From John, to Marshall, to Sam and the rest of the crew, every single thing has been way beyond expectations. First class service, honesty, value, and more. They answered all my questions, beat all of the other bids, showed up on time and left my house cleaner than they found it. What a great experience to have in such a stressful time of having to replace my entire AC system. Great job guys! Great job by every single one of you. Thank you so much!!!!!

  • Review 46 (2024-08-05 - Rating: 5)

    I give James a 5 star. He was professional And very courteous and took care of my A. C professionally very pleased with his work.

  • Review 47 (2023-08-30 - Rating: 5)

    Andrew was here on time very knowledgeable and professional. Diagnosed the issue and took care of things quickly. If I could give 6 stars I would, Andrew came over a day early and took care of our issue based on the information I gave him and we got to sleep a air conditioned home after getting back from a long car trip. Exceptional

  • Review 48 (2023-09-07 - Rating: 5)

    Lively people...last week they installed a new system upstairs and they did a wonderful job..so when our downstairs unit went out for the 4th time in 3 weeks, we called emergency ac..wow! A reasonable service call fee, and they were kind enough to squeeze me in same day. Sam was able to diagnose the problem. And while he couldnt fix it as the part needs ordered, he assured me theyd get on it first thing in the am.

  • Review 49 (2023-09-09 - Rating: 5)

    The blower motor on my downstairs AC went out and my system froze up. Emergency AC was very quick to respond and diagnose the problem. Once they determined what the problem was, it was only hours for the tech to get the needed part and install it at a fair price. Amazing service in this 100 plus degree heat! Thank you Sam and the Emergency AC team for your fast service and professionalism. I will definitely use Emergency AC for all my AC needs in the future!

  • Review 50 (2025-02-10 - Rating: 5)

    Very easy person to work with. Highly recommend.

  • Review 51 (2024-03-12 - Rating: 5)

    The technicians who installed my unit were very professional, Courteous and extremely polite. They worked in a very efficient manner. I would recommend them to others..

  • Review 52 (2023-06-28 - Rating: 5)

    The crews here at Emergency AC are awesome. They were on time and they kept me informed throughout the whole installation. The crew cleaned up after the work was done. They had the patients to go over our new system. We recommend EMERGENCY AC & THERE CREWS. YOU WANT IT DONE RIGHT AND FOR A FAIR PRICE. WE GIVE THESE GUYS & LADIES 5- STARS. ERNIE & KRISTY. ELGIN,TX

  • Review 53 (2024-10-10 - Rating: 4)

    Tech was on time and gave some very good advice and service.

  • Review 54 (2023-03-03 - Rating: 5)

    From the beginning of my interaction with Emergency AC of Austin, John Hannon provided incredible service as my Sales Representative. Extremely kind, knowledgeable, and transparent.He was able to get us installed quickly after purchasing, and our installers, Sam & Diego, did a great job. They arrived on time, were careful and cleaned up, and our new AC is now running fantastically.Thank you for the great service, and I plan to use this company for any future AC/HVAC work.

  • Review 55 (2024-08-05 - Rating: 5)

    Byron preformed a quality service repair in a timely manner, and was transparent about the whole process. Good prices too

  • Review 56 (2024-12-20 - Rating: 5)

    Great job and got here on time. Addressed the problem quickly.

  • Review 57 (2024-07-03 - Rating: 5)

    Amazing service. They always respond immediately to a problem. The technicians are punctual, friendly and efficient.

  • Review 58 (2023-07-11 - Rating: 5)

    A short delay in early install schedule but the folks worked hard when units were shipped to Austin. Emergency AC folks installed the units promptly and got them set up nicely. Both units are working and cooling the house. I recommend Emergency AC for your HVAC needs.

  • Review 59 (2024-07-09 - Rating: 5)

    Byron was very thorough and did a great job! He made sure the AC unit was back up and running.

  • Review 60 (2024-08-09 - Rating: 4)

    The tech was friendly, and seemed genuinely sorry that it was a bigger issue than could be fixed that day.

  • Review 61 (2024-06-05 - Rating: 5)

    Byron M was friendly, fast and got our AC working again. Price was reasonable too.

  • Review 62 (2023-06-13 - Rating: 5)

    Very prompt service during a very busy time of year. Installed new Trane condenser unit. Very good communication, top quality products, competent and friendly installer.Exceeded expectations.

  • Review 63 (2025-01-30 - Rating: 5)

    The technician was on time and explained everything he did. Well done!

  • Review 64 (2024-08-22 - Rating: 5)

    Very fast and had me up and running quickly on a very hot day.

  • Review 65 (2023-10-05 - Rating: 5)

    Could not be happier with the process from start to finish. Thanks for your professionalism, expediency, and attention to detail. Would recommend to anyone looking for quality work, fast, and for a fair price.

  • Review 66 (2024-10-29 - Rating: 5)

    Amazing service and reasonable and beatable prices!

  • Review 67 (2023-11-16 - Rating: 5)

    Sam came out just to do an inspection on my 2 Hvacs. He was so thorough and very honest about everything. Thank you so much!

  • Review 68 (2024-05-28 - Rating: 5)

    Marshall and Emergency AC Austin came to my rescue in the August heat! They were fast and professional and did an outstanding job. Thank you!

  • Review 69 (2024-06-19 - Rating: 5)

    Sam does great work. He addressed all our concerns and took care of everything. He’s the best!

  • Review 70 (2024-10-19 - Rating: 5)

    Roy was nice, friendly, informative, and professional.

  • Review 71 (2025-01-22 - Rating: 5)

    Technician was very courteous and helpful.

  • Review 72 (2025-01-12 - Rating: 5)

    Fantastic service - friendly and efficient.

  • Review 73 (2023-08-15 - Rating: 5)

    Chose a local company. The original quote given never changed. Additional work had to be done due to older home. Had everything on hand to complete the job. Very pleased!

  • Review 74 (2024-04-25 - Rating: 5)

    Great company to work with. Communication was responsive and always available to talk with.

  • Review 75 (2024-03-10 - Rating: 5)

    Emergency AC did a great and efficient job installing our AC system. I would highly recommend them!

  • Review 76 (2024-07-02 - Rating: 5)

    Sam was courteous and helpful in explaining the problems he encountered

  • Review 77 (2023-10-17 - Rating: 5)

    I appreciated the installers’ good work and the communications throughout the process, from initial inquiry to scheduling to installation.

  • Review 78 (2023-03-28 - Rating: 5)

    Sam and Marshall were very informative which allowed me to make an informed decision. Both prompt in response and patient with walking me through.

  • Review 79 (2024-01-29 - Rating: 5)

    Greg was excellent. Informed me of my options and went above and beyond to explain things to me.

  • Review 80 (2024-06-06 - Rating: 5)

    Great service. Polite. Timely response. Explained the problem and took care of it. Fair price.

  • Review 81 (2024-10-29 - Rating: 5)

    On time, very professional. Provided advice as to reducing energy costs (i.e. fan should be set on auto, not on).

  • Review 82 (2024-05-26 - Rating: 5)

    Quick and excellent service, the tech was professional and answered all my questions. Thank

  • Review 83 (2023-07-04 - Rating: 5)

    Good rate, issue resolved within a timely matter, professionals in their field of work. They answered when you call them even on the weekends.

  • Review 84 (2024-11-30 - Rating: 5)

    On time. Friendly. Got the job done!

  • Review 85 (2023-10-30 - Rating: 5)

    Quick. Each person had a jobService tech came made sure heat was working. Fast service. Thanks Marshal

  • Review 86 (2024-05-22 - Rating: 5)

    Technician was prompt clear on explaining what was happening with my AC unit and very polite

  • Review 87 (2024-11-18 - Rating: 5)

    Fast, efficient and professional!

  • Review 88 (2023-09-29 - Rating: 5)

    Great quality service- technician was on time and able to fix our annoying noise coming from our outdoor AC unit.

  • Review 89 (2024-10-16 - Rating: 5)

    Friendly and excellent service!

  • Review 90 (2023-08-24 - Rating: 5)

    Great job. Prompt & very detailed oriented & very polite. Very fast service

  • Review 91 (2024-10-22 - Rating: 5)

    Super fast services!

  • Review 92 (2024-11-19 - Rating: 5)

    On time and very professional

  • Review 93 (2024-02-22 - Rating: 5)

    Installers did a great job! Thank you!

  • Review 94 (2024-09-17 - Rating: 5)

    Fast and friendly service!!!

  • Review 95 (2025-02-12 - Rating: 5)

    Outstanding professional service. Sam Moreno is the best, thank you!

  • Review 96 (2023-06-27 - Rating: 5)

    Very professional and precise. Prompt installation and very helpful.

  • Review 97 (2024-05-20 - Rating: 5)

    Emergency AC by Gregg great install and follow up.

  • Review 98 (2024-05-30 - Rating: 5)

    Great service and price!

  • Review 99 (2024-08-02 - Rating: 5)

    Excellent work, and communication.

  • Review 100 (2023-08-08 - Rating: 5)

    Came in explained the issue and let me know what to do in the future when this happens!!

  • Review 101 (2024-06-24 - Rating: 5)

    On time, quick and friendly.

  • Review 102 (2024-08-29 - Rating: 5)

    Tech was very friendly

  • Review 103 (2023-10-02 - Rating: 5)

    Fast service, professional, friendly and knowledgeable.

  • Review 104 (2024-05-15 - Rating: 5)

    Excellent service from start to finish

  • Review 105 (2024-06-10 - Rating: 5)

    Sam Moreno does a great job.

  • Review 106 (2023-07-25 - Rating: 5)

    Sam did a fantastic job.

  • Review 107 (2024-07-05 - Rating: 5)

    Very good service.

  • Review 108 (2023-07-01 - Rating: 5)

    Very responsive, very respectful and very professional

  • Review 109 (2023-03-25 - Rating: 5)

    Andrew did a great job!

  • Review 110 (2024-06-11 - Rating: 5)

    Prompt and efficient service!

  • Review 111 (2023-12-14 - Rating: 5)

    Good experience and good price

  • Review 112 (2024-02-27 - Rating: 4)

    Fast and effective

  • Review 113 (2023-06-16 - Rating: 5)

    Excellent service

  • Review 114 (2023-07-13 - Rating: 5)

    Wonderful Job

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