Baker-Jones Co. Inc
Located in Houston, Texas
Address: 6314 St Augustine St, Houston, TX 77021, United States
Phone: +1 713-529-3418
Rating: 4.9
Services
- Identifies as Black-owned
- Repair services
Categories
- HVAC contractor
- Air conditioning contractor
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-19 - Rating: 5)
Baker-Jones has been caring for our two HVAC systems (upstairs and downstairs) for decades. A few years ago during a particularly hot summer, our 22-year old downstairs system started to fail. They mobilized their crew and replaced both the outside and attic equipment in a matter of a few hours. Drop cloths everywhere...from the front door, across the living room, up the stairs to the attic entrance. When they left there was a noticeable chill. We adjusted our thermostat higher because we no longer needed to set it so low and our electricity bill dropped a bit.We knew at some point the other system (upstairs) would fail and we prepared for it. Well, two days ago it died in the middle of a chilly night. Baker-Jones was at the house before noon and performed the same as before. We are now very comfortable as the 2nd hard freeze of 2025 is upon us.This is why I dont shop around for HVAC service. I already know what Im getting...elite, fast, efficient, courteous, safe, careful and honest service. Baker-Jones has been in business for almost seven decades with three generations of the Moss family at the helm. You cant stay in business that long without paying attention to the details and taking excellent care of your customers. I know them personally and wouldnt let anyone else touch my systems, let along service them. -
Review 2 (2024-10-22 - Rating: 5)
I had an amazing experience with Baker-Jones! The customer service was top-notch, and the AC unit exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service. I am a repeat customer of Baker-Jones, and they never disappoint. Justin even put my truck back in the driveway for me after I had leave for work. -
Review 3 (2024-05-16 - Rating: 5)
Justin and a coworker serviced my AC for the first time, yesterday. They were very professional and respectful. They took very little time before diagnosing the issue. Also, I saved around 500.00. I had another company give me an estimate for 800.00+. I really like my new AC company. So family oriented. Thanks Justin for a job well done. -
Review 4 (2024-04-17 - Rating: 5)
They did a great job and made sure I knew what was going on every step of the way. They even changed out a thermostat that I didnt like and put a much more user friendly one for me. Thank you. I recommend them for any job you need. -
Review 5 (2023-09-18 - Rating: 5)
I reached out to Baker Jones one morning when I woke up to a broken air conditioner. Even on such short notice (I called them first thing Monday morning when they opened), Ron made it a point to come out and take a look. Ron was able to make time to check my air conditioner himself (I didn’t know he was the president of the company!) just a few hours after spoke, identified the problem, communicated with me honestly, and repaired my a/c unit! After dealing with several other companies, I was really impressed with Ron’s kindness, professionalism, expertise, fairness, and HONESTY. I can’t thank or recommend them enough, and I will definitely reach out if I ever need their assistance or expertise! -
Review 6 (2021-04-14 - Rating: 5)
Over the last 40 years we have owned eight homes and worked with numerous HVAC companies. Baker Jones is simply the best AC company we have ever worked with. Before choosing them we talked with four other companies. They easily stood out as the most professional. They replaced our AC and heating systems. They were very nice people, easy to work with, and did everything they said they would, and a bit more. I would high recommend them. -
Review 7 (2020-02-19 - Rating: 5)
My family and I have been customers of Baker-Jones for over 20 years. On a scale of 1 to 10 they are a 20. Their service is exceptional. Their technicians and customer service representatives provide great and timely assistance. I can not give any except for comments, because Ive never had any. In my book they are the best HVAC company in town. -
Review 8 (2018-08-24 - Rating: 5)
Baker Jones has time and time again displayed why they are one of the best HVAC businesses in all of Houston. I’ve been a loyal customer for the past 9 years and have always been amazed by their great customer service and the quality of their work. They have done great work in the 2 houses that I’ve lived in. Every person I’ve recommended them to has also been incredibly satisfied. 5 stars, two thumbs up, 10/10! -
Review 9 (2019-09-29 - Rating: 5)
The staff at Baker- Jones Air Conditioning are professional, and work quickly and efficiently. They came to our property, per appointment, the next day after calling in that our AC needed repairs. The technician was thorough in explaining what the problem was with our unit, as well as how he repaired it, and how to maintain the unit in its best condition. -
Review 10 (2020-01-18 - Rating: 5)
The Baker-Jones Co. installers were very professional, thorough, and caring when it came to the installation of our new indoor/outdoor system. Ron mentioned it took more time because they were concerned with not creating more sheetrock work than necessary. They used drop cloths, vacuumed, and was very careful to leave the area spotless. We would recommend them to anyone needing HVAC services. They are the absolute best! -
Review 11 (2018-08-17 - Rating: 5)
Finding a reliable HVAC contractor is hard, but Baker Jones exceeded my expectations. They came the same day I called and fixed the problem immediately. Definitely will work with them again and will recommend them to anyone and everyone. -
Review 12 (2018-09-20 - Rating: 5)
We have been using Baker-Jones for about 5 years now. Each and every time we have had a problem with our units, they have been timely, upfront, and honest. We recently had a problem where in our new house, the 3rd floor was not cooling very well. Ron explained to us that the unit the previous owner installed is basically brand new, but undersized. He talked it over with us and we decided to change the unit out to a larger one. Always felt like he was being honest with us and genuinely had our best interests at heart.You will not be disappointed if you choose Baker-Jones. -
Review 13 (2024-06-06 - Rating: 5)
Great fast reliable. They have been talking care of our Air conditioning needs for over 25 years. -
Review 14 (2018-09-19 - Rating: 5)
Hands down the best HVAC company in Houston. They are timely and always show up with a positive attitude, which makes the entire experience that much easier. They get the job done efficiently, but properly. I would recommend this company to anybody I know. You will never be disappointed with their service. -
Review 15 (2020-06-07 - Rating: 5)
They are an exceptional company. Staff is friendly and their work is top notch. They are very timely and always available to help with your HVAC needs. I wouldn’t use anyone but Baker-Jones. -
Review 16 (2018-09-28 - Rating: 5)
Fantastic service!!!!!! Baker-Jones Co. Inc is reasonably priced, their staff was very accommodating and responsive. Professional from start to finish. I would definitely recommend using them for any and all AC work. -
Review 17 (2020-06-17 - Rating: 5)
Was referred to Baker-Jones by a relative and I was NOT disappointed! I called because my a/c in my home had gone out. I was given the info after being in the houston heat for a few days and once Mr. Ron found out, he made it a priority to come by immediately. He quickly found the problem and was able to even get me cooled in an hour. He was able to get me a temporary fix until my needed parts arrived the next day. He called me first thing and had servicemen over to fix my unit. Customer service is A-1. Will forever use Baker-Jones. -
Review 18 (2018-09-26 - Rating: 5)
Best A/C company I’ve come across, have used Baker-Jones multiple times and will continue. Not only have they taken care of my air conditioning but family members as well! Highly recommend Baker-Jones! -
Review 19 (2015-11-28 - Rating: 5)
We have used Baker Jones Air Conditioning services since 1970. They are prompt, friendly and extremely reasonable in pricing. They advised us to sign up for a 10 year warranty on new air conditioners. Thanks for all the years of help, we appreciate you! -
Review 20 (2019-08-19 - Rating: 5)
Great experience with scheduling an appointment with office staff and the technician was very knowledgeable and offered good, timely service for a great price to keep our home cool in August. I will be using them again and passing on their info to friends and family for all HVAC needs. -
Review 21 (2018-07-01 - Rating: 5)
Baker Jones was a pleasure to have come to my home. They were extremely friendly, thorough, and patient. I would highly recommend to anyone for their air and heating needs! -
Review 22 (2020-09-11 - Rating: 5)
A very honest company. First call was for service as both units werent coming anymore. Ronald was great, and even though I insisted, charged me for one unit call bc i was given that info over the phone even though the ticket correctly said two units. Second call was to find a small leak, crew came by twice and couldnt find the leak. Had to call plumber and we cut some dry wall from ceiling under a/c. It was a small hole in the drain pan. Baker Jones came back and they could have recommended replacing the pan and charged more, but felt the hole was so tiny, they used liquid nail to close it from top and bottom. Also found the drain was plugged pretty badly, and took care of it after disassembling the under sink pipes. Cleaned up really well after themselves. -
Review 23 (2018-09-18 - Rating: 5)
Phenomenal! I live all the way out on the edge of the suburbs and Justin is always happy to help with the A/C. Whenever I need help I know Baker-Jones is going to do it with a smile and get it done right. You wont find another company better than this family-owned and run business. Class act! -
Review 24 (2018-09-28 - Rating: 5)
Love the staff at Baker Jones. Anytime we have any issues with our unit, they are the ones we call. Weve been with them a little over six years now and theyve never let us down! -
Review 25 (2018-10-19 - Rating: 5)
Professional, honest and detail oriented. Called them today for a same day AC inspection for a unit that was not working. Calvin, the technician, was awesome. Very professional and efficient. I would highly recommend this company. Ask for Calvin! -
Review 26 (2017-07-08 - Rating: 5)
Came out the same morning we called. Just excellent customer service. Clear explanation of the problem and quoted us a range to expect. Cannot say enough about them. Wonderful family owned business. I highly recommend. -
Review 27 (2019-11-25 - Rating: 5)
The absolute best in town. No one services a unit as thorough and accurate as they do and always spot on. Professional, considerate, professional staff and honest. I have used them for over forty years, would recommend them highly.. -
Review 28 (2020-01-15 - Rating: 5)
Called late on a Friday and the receptionist was nice and thorough. Called me back early Monday morning to see if I was available and informed me a technician was on the way who quickly identified and solved the issue.Grad customer service, speedy response, very reasonable price. -
Review 29 (2018-09-20 - Rating: 5)
Service and customer satisfaction is top notch. I finally found a HVAC I can trust in the Houston area! Call them for any AC needs and they can you hook up -
Review 30 (2018-09-29 - Rating: 5)
Exceptional staff and even better service! Repairs done in a timely manner with no hassle or issues. My go-to company for heating and air conditioning related problems. Technicians are knowledgable and courteous. A+ -
Review 31 (2018-01-25 - Rating: 5)
Baker Jones Air Conditioning is very prompt, friendly and reasonably priced. I Will continue to use them in the future! -
Review 32 (2018-09-27 - Rating: 5)
Quick, Dependable & Trustworthy Service. They offer a great maintenance program; which keeps my AC equipment working all year round. -
Review 33 (2019-09-27 - Rating: 5)
Truly a family company. Have gone out of their way multiple times when my elderly parents needed assistance in the summer months and were able to get their AC back up and running in no time. -
Review 34 (2021-07-11 - Rating: 5)
Couldnt ask for a better co. They not only do a fantastic job, they are Kind, Generous and Respectful of their clients. TOP NOTCH in my opinion. -
Review 35 (2020-10-19 - Rating: 5)
This is an excellent HVAC company. Have used them regularly for 10 years and have never been disappointed. -
Review 36 (2019-09-27 - Rating: 5)
Great company that is family owned. They will make sure everything is correct with a smile. Would recommend to anyone. -
Review 37 (2018-08-15 - Rating: 5)
Overall great service. Stayed true to their word and delivered results in the timeframe they quoted. Would definitely recommend. -
Review 38 (2018-08-22 - Rating: 5)
Resonded quickly to our call and reparied a broken duct in ceiling. Always friendly and knowledgeable. -
Review 39 (2018-06-26 - Rating: 5)
Love love Baker Jones company! Very dependable and reasonably priced for the exceptional service! -
Review 40 (2018-05-21 - Rating: 5)
Prompt service, friendly and knowledge technicians. There are still great people and companies in the world. -
Review 41 (2020-04-15 - Rating: 5)
Since 1989 I have used this company. They are incredible! -
Review 42 (2020-07-08 - Rating: 5)
These guys are the best! Always honest and always do a great job. -
Review 43 (2024-04-04 - Rating: 5)
Very professional HVAC company -
Review 44 (2019-10-23 - Rating: 5)
Always available to assist and provide excellent customer service. -
Review 45 (2023-07-05 - Rating: 5)
Have been using this company for years. -
Review 46 (2018-09-26 - Rating: 5)
Long time customer. Amazing service from even better people 10/10 would recommend -
Review 47 (2021-01-23 - Rating: 5)
They always provide excellent service 👏 -
Review 48 (2021-09-01 - Rating: 5)
Amazing customer and technical service! -
Review 49 (2020-10-19 - Rating: 5)
Absolutely amazing!!!