Altruistic AC, Heating & Plumbing
Located in Houston, Texas
Address: 14408 Citron Cove, Pflugerville, TX 78660, United States
Phone: +1 512-879-1328
Rating: 4.9
Services
- Identifies as Latino-owned
- Online estimates
- On-site services
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
Categories
- HVAC contractor
- Plumber
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-26 - Rating: 5)
Altruistic serviced the furnace in my previous house and did such a good job in an emergency that Ive kept them and use their seasonal service at my new home. Diego and Freeman came out, cleaned thoroughly, explained options for better efficiency and really showed their knowledge via pictures of my system. Great service. -
Review 2 (2025-02-24 - Rating: 5)
Jorge performed a thorough checkup on my AC and heating system and went over everything with me in detail. He did a great job explaining it all and completed the requested repairs quickly. I appreciate his professionalism and customer service and will continue to use Altruistic for my HVAC needs. -
Review 3 (2025-01-15 - Rating: 5)
I’ve been using Altruistic for over four years for check-ups and repairs, and I couldn’t recommend them more. Jorge was amazing — very knowledgeable, thorough, and professional. He walked me through every aspect of the detailed inspection, showing me pictures and answering all my questions. -
Review 4 (2025-02-03 - Rating: 5)
Freeman and Diego were fantastic Technicians! Very efficient and highly knowledgeable! I was really impressed by their kindness and willingness to make sure we were VERY happy with our services. I highly recommend Altruistic, especially if you can snag Freeman and Diego as your technicians!! -
Review 5 (2025-01-11 - Rating: 5)
The Altruistic team completed a through review of our homes outdated HVAC system, and gave us recommendations but also presented options that could be tailored to our current budget. On installation day of our new furnace and air handler, I received a text message with the names and photos of our install team so I knew who to expect at the door. Bryan and Alberto were friendly, courteous, and efficient--and answered all of my questions with care. I was very pleased with the quality of their work and would definitely work with them again. We look forward to a continuing maintenance service with Altruistic AC. -
Review 6 (2025-02-21 - Rating: 5)
Today Diego did a routine check up and explained the details of upkeep we need to do with our HVAC to extend its life. He was on time, thorough and professional with his work. Highly recommend! -
Review 7 (2024-06-06 - Rating: 5)
We’ve had an Altruistic membership for a couple years with regular check ups and some minor fixes to our HVAC. But wow did they come in clutch this week when our AC gave out. Overnight on Sunday our AC stopped cooling; by Monday at 8:30am they had come to the house and diagnosed the problem; by 10am on Tuesday we had a quote and selected our new system. Everyone who came out was kind and courteous and we never felt pressured to spend money we didn’t need to. Daniel and the whole team went above and beyond to make this process and painless as possible. Oh, and our dog loves Altruistic too! -
Review 8 (2025-01-10 - Rating: 5)
Today, Ivan and Diego came to do our quarterly check up and helped us with some settings on the Nest we couldnt quite master. They were very nice, as have been everyone who worked with us since the install. Really appreciate them! -
Review 9 (2025-02-18 - Rating: 5)
You get what you pay for here. I will admit their price point stings however, they have made solid diagnoses and repairs every time. Highly professional and on point with everything. Highly recommend. -
Review 10 (2025-01-13 - Rating: 5)
Our heater gave out and Kelvin from Altruistic did a fantastic job making the repair. He was knowledgeable, thorough and quick! Fantastic service. Thanks, Kelvin and Altruistic for another great job! -
Review 11 (2024-12-02 - Rating: 5)
Jorge recently went through a maintenance check and I was impressed by his professionalism and attention to detail. He walked through pictures of the unit and commented on both good and bad/watch points. On time and great service, keeps my HVAC performing excellently -
Review 12 (2025-02-20 - Rating: 5)
Great communication, solid price and trustworthy installation. Freeman even talked me through the refrigerant changes before purchase. Will be my first call for future HVAC needs. -
Review 13 (2025-01-03 - Rating: 5)
Altruistic installed our new HVAC and water heater for us and I highly recommend them. From the quote phase, to delivery/install, to follow up and troubleshoot, they’re the most professional and friendly installers I’ve used in a long time. Their techs are super thorough, communicative, polite and skilled. We’re happy customers. -
Review 14 (2025-01-13 - Rating: 5)
Cade came out to give us a quote on a new water heater and replaced it the same day! He was very helpful in answering all of our questions and did excellent work! Also gave us a very fair price. I would definitely recommend Cade at Altruistic AC/Heating & Plumbing. -
Review 15 (2024-10-09 - Rating: 5)
⭐⭐⭐⭐⭐I recently had a maintenance check for both my a/c and heating units, and I couldn’t be more satisfied with the experience!Ivan was very personable, professional and knowledgeable.The pricing was fair, and he even gave me some helpful tips to maintain the unit.I highly recommend Ivan and Altruistic AC, Heating & Plumbing to anyone in need of repairs or maintenance! -
Review 16 (2025-01-13 - Rating: 5)
Diego and Jorge of altruistic heating and air conditioning/plumbing came out to my place today to take care of some minor maintenance of and modifications to our HVAC units. Im very happy with the work that theyve done and with their clear and careful explanations. On the plumbing side, Cade also came out and handled a job involving a gas line. He was similarly helpful. Altruistic seems to have a knack for finding good people to work for them! -
Review 17 (2025-02-28 - Rating: 5)
Been using them a couple years for yearly maintenance. They do a great job and all the techs have been great. Diego was my most recent one. -
Review 18 (2024-11-14 - Rating: 5)
This was the most thorough tune-up Ive had from an HVAC company. Usually they just come out and tell me they cleaned the drain lines and that my refrigerant is lower than it should be, etc... Jorge came out and opened up all the panels off of the units and took pictures and cleaned the outside units with a hose and found things that werent up to code and found mold in the plenum and corrosion where the refrigerant was leaking inside the unit. He basically solved problems that weve had at least 4-5 other companies overlook. He showed us all the pictures of all the issues and explained them very in depth. Highly appreciated and recommended. -
Review 19 (2025-02-19 - Rating: 5)
Wonderful company. They are very professional and thorough. Everyone is very nice and they sure helped me out in a pinch. Highly recommend!!! -
Review 20 (2025-01-24 - Rating: 5)
Heroic. This Company solutioned on super short notice, late on a Friday! With kindness, expertise, and no gimmicks, they went the extra mile to fix a hot water heater issue that seemed otherwise unresolvable. Special thank you to Michael for saving the day. -
Review 21 (2024-09-19 - Rating: 5)
Love working with this company. The staff is professional, knowledgeable and personable. They take the time to answer questions , explain how your systems work and share pictures of your system to explain what work they did. They show up on time and do what they promise. I highly recommend them. -
Review 22 (2025-02-14 - Rating: 5)
Norge was very professional, knowledgeable, and courteous.Scheduling and reminders were great as well. I will continue to recommend Altruistic AC! -
Review 23 (2025-02-19 - Rating: 5)
Answered our call late in the day and still sent someone out to make sure we could maintain our gas access during very cold temperatures. Kind and knowledgeable. -
Review 24 (2024-12-20 - Rating: 5)
Jorge Perez was able to diagnose and fix our ac in our gym and explained the issues in a way I could understand. He did a great job! -
Review 25 (2024-12-09 - Rating: 5)
Big fan of Altruistic - not only did they help me inspect HVAC as I was closing on my house but also fixed issues the seller didnt disclose. Jorge & Diego explained everything in detail, were very knowledgeable and fixed everything efficiently and walked me through the repairs / testing. -
Review 26 (2024-12-26 - Rating: 5)
I recommend Altruistic AC, Kelvin was Great!Kelvin came out to our place that had been hit by a huge power surge. His company Altruistic AC checked everything, and noticed a gas line connection that was subpar.He checked everything detail, and answered my many questions. He found what needed replacing and what was just fine.So Kelvin explained other things like where carbon monoxide alarms should be placed. He made suggestions on which types of surge protection to use, and some best practices on how to best operate the HVAC.Kelvin was going the extra mile to make sure everything was safe, and working properly.Thanks,Don M -
Review 27 (2024-12-04 - Rating: 5)
Ivan is an incredible asset to our community. He is always helpful, kind, and quick to address any questions or concerns we have. Establishment is fortunate to have such a dependable technicians sent our way! -
Review 28 (2024-12-20 - Rating: 5)
Kudos to Kelvin C. for completing our second scheduled HVAC maintenance on 12/19/2024 and the preparations for the next day visit for some of the recommended replacements. Alberto and Bryan arrived the following morning (12/20/2024) to replace the old ductwork in the attic with new flexible ducts for both units along with a new blower capacitor for the oldest unit. They were able to complete that work in about two hours. -
Review 29 (2024-11-25 - Rating: 5)
Jorge and Freeman showed up today for my heating system check up. They explained everything in an easy to understand way and I trusted their recommendations. I intend to use Altruistic when I replace my system soon. -
Review 30 (2024-10-10 - Rating: 5)
Great service from Altruistic! Ivan was professional, knowledge and gave honest advice. Shared pictures to highlight any points and was thorough. Would definitely use them again. -
Review 31 (2025-02-12 - Rating: 5)
Jorge was friendly, fast, and thorough — I really appreciated the photo-documentation and walkthrough he gave me explaining what they look for in each component they inspect! -
Review 32 (2024-11-27 - Rating: 5)
I had Cade for plumbing and Jorge for a big HVAC maintenance job, and both were excellent! Polite, knowledgeable, and efficient. They have some good financing options as well. Recommend hiring Altruistic! -
Review 33 (2025-01-10 - Rating: 5)
Jorge came to my home twice, evaluated my HVAC system and prepared a wonderful estimate for me taking such time to explain everything to me and making me feel very comfortable with not only the product but with the company. Thank you. -
Review 34 (2024-12-06 - Rating: 5)
Ivan and Diego came to fix our office heater and were amazing ! They were very friendly and took care of the issue right away! I’m happy to be warm again inside our office! Thank you 😊 -
Review 35 (2024-09-27 - Rating: 5)
Great service for the past eight years. Second time Rondel has been our tech, and we couldn’t be more pleased. You folks are fortunate to have him as an employee. -
Review 36 (2024-12-10 - Rating: 5)
Kelvin from Alturistic HVAC provided excellent service! Our old 1930s home is quirky - Kelvin was not only great at thoroughly servicing our HVAC unit, but also at clearly communicating and answering all my questions. Thank you, Kelvin! -
Review 37 (2024-08-01 - Rating: 5)
Ivan was such a lifesaver and fixed our A/C. Our A/C went out overnight and he arrived early in the morning the next day. He was very knowledgeable and professional. I would definitely recommend Ivan at Altruistic for any A/C needs or repairs. Thanks again!! -
Review 38 (2024-07-08 - Rating: 5)
Altruistic has been servicing both our properties for a couple of years now. We get our annual tune-ups with them and have gotten two hvac systems replaced. Its super easy to book an appointment, and we are always happy with the level of carein the services provided. Everyone in the sales and technician teams are super friendly, knowledgeable, and make understanding these complicated systems easy. Highly recommend! -
Review 39 (2024-08-26 - Rating: 5)
Had an issue where the fan on my AC went out Sunday night. Called Altruistic and Pepper got me on their books first thing the next morning. Ivan came out and had the problem figured out within minutes. Once he had the part had my ac up and running within 20 minutes. He was super professional, friendly, patient with me as I asked questions. Highly recommend and would be happy to do work with them again. Thank you Ivan! -
Review 40 (2024-12-31 - Rating: 5)
Great experience replacing 2 leaky outdoor faucets. Both were replaced with nice frost-free faucets. Will definitely be calling again. -
Review 41 (2024-12-09 - Rating: 5)
Jorge & Diego just did a great job of a thorough inspection of my heating system. They were awesome & a pleasure to have in my home. -
Review 42 (2024-12-26 - Rating: 5)
Super quick response and resolution to my leaking toilet issue. Cade was helpful and listened patioto my plumbing concerns and advised me on my options. 10/10 would call again! -
Review 43 (2024-12-07 - Rating: 5)
I had an issue with my heater and called Altruistic. Ivan came out and fixed it quickly! They also arrived in a timely manner. -
Review 44 (2025-01-07 - Rating: 5)
Altruistic is the best. Diego and Freeman were very communicative and efficient. Highly recommend! -
Review 45 (2024-07-05 - Rating: 5)
Ivan from Altruistic came to our house, he was very professional and courteous! Our house was not able to stay cool which is not ideal for summer. They got us taken care of very quickly and our system is running great!! We are very appreciative for the whole team. -
Review 46 (2024-11-22 - Rating: 5)
Super friendly, reliable and straightforward communicators that are easy to work with. Great experiences with their HVAC and Plumbing services. -
Review 47 (2024-07-24 - Rating: 5)
Jackson was so helpful, super knowledgeable and had my issue fixed in less than an hour. I am very impressed with the customer service we received, we will be calling the Altruistic team in the future. -
Review 48 (2024-10-27 - Rating: 5)
Second time we have had Altrustic out to work on our AC. Always timely, professional, knowledgeable and had us back up and running in no time. Thank you Ivan! -
Review 49 (2025-01-11 - Rating: 5)
Jorge Perez is magician. He fixed the ac of my home quickly. He is professional and gave me detail information about the AC and the repair. -
Review 50 (2024-12-23 - Rating: 5)
Jorge was very professional and did a great job explaining what he observed and options to consider. -
Review 51 (2024-07-26 - Rating: 5)
Amazing, informative, honest HVAC service I’ve ever had! Jackson was very thorough and really helped me save ALOT of money! Thank you so much Jackson! I feel very relieved to have found the “right” company to stay with and the level of service that was provided reassured me that I’m in honest, good hands with this company. 😊 -
Review 52 (2024-12-03 - Rating: 4)
Cade did a great job job locating the leak, determining the best fix. I would use Altruistic AC, Heating & Plumbing again lf I need some help. -
Review 53 (2024-05-15 - Rating: 5)
Been using Altruistic for a few years now. Theyve always been super fast and helpful. The detailed report after each visit it always really nice for keeping track of history. Ivan, Jackson, Cole have all been awesome techs every time they come out. -
Review 54 (2025-01-31 - Rating: 5)
Diego was fantastic and a quick hard worker. I appreciate him coming by and working on my furnace. -
Review 55 (2025-02-28 - Rating: 5)
Cade Cunningham was highly knowledgeable and authentic in caring for the customer. He made the time to explain the pros and cons of my current situation. Never once pressured me or tried to sell me unnecessary equipment. He made sure that the new water heater works, showing me what was done and what to shut off for any potential leakage. He also ensured that everything goes back to normal after the installation, checking to make sure the water runs. The best part is he does not try to over sell me on support services or products that I do not need. Thank you Cade for creating the trust and making sure that my house is safe from any potential water heater leaking. Phenomenal service! -
Review 56 (2025-02-12 - Rating: 5)
Alberto and Bryan were friendly and knowledgeable and did a great job installing our new HVAC system. Good interactions with all the staff. Highly recommended! -
Review 57 (2025-02-18 - Rating: 5)
Excellent service. Quickly repaired our broke back flow preventer. Quality work! -
Review 58 (2024-06-20 - Rating: 5)
Altruistic came out to our house and were very professional and courteous! Our house was not able to stay cool during the day, inside would reach up to 79 degrees which is not ideal for summer. They got us taken care of very quickly and our system is running great! -
Review 59 (2024-03-08 - Rating: 5)
Jackson was my technician. He was warm, professional, and offered amazing detail, and photos, in ways that I easily could understand. We are scheduled a tuneup for our system, and it was worth every penny. Recommendations made after the visit were not a hard sell and very valid. Highly recommended! -
Review 60 (2024-10-11 - Rating: 5)
Ivan has been my HVAC tech for over a year. He is very knowledgeable and provides insight into how my unit is performing over its life cycle. I appreciate his efficiency and clean workspace when he is onsite. Really happy with overall service and I have not had any issues with my unit since I’ve started regular maintenance with Altruistic. -
Review 61 (2024-09-12 - Rating: 5)
Ivan serviced our AC today. He did that six months ago as well. Good job as always. He takes care with his work and explains what hes doing and offers suggestions for optimal performance. Hope to see him again in six months.From my last review: Rondel and the young man working with him were very professional, took care with their work and explained what they were doing. This is the second time we have used this company, and this time we signed up for an annual contract. They checked the capacitor in the outside unit and found it was at half its capacity. With summer coming in, we decided to replace the part now rather than risk issues on really hot days. -
Review 62 (2025-02-26 - Rating: 5)
Diego / Freeman did a wonderful job servicing my furnace! -
Review 63 (2024-03-15 - Rating: 5)
Definitely earned the 5-stars! Great experience with Altruistic A/C. The technicians arrived on time and were thorough in explaining our AC issues. A solution was discussed, and the repairs were done to satisfaction. We also decided to join the membership to ensure we have regular maintenance done by this company. -
Review 64 (2025-02-19 - Rating: 5)
Ivan came by today to perform my annual spring check up. He was great!! Altruistics staff are always very knowledgable and professional!! -
Review 65 (2024-05-27 - Rating: 5)
Ivan was amazing. Was on a holiday weekend and he came out and had my AC working again in 15 min. Dude diagnosed it from how it sounded. He was courteous and easy to deal with. Highly recommended -
Review 66 (2024-11-26 - Rating: 5)
Jorge was great. Knowledgeable and efficient installing our Reme Halo units. -
Review 67 (2024-02-08 - Rating: 5)
Ivan did a very professional job in reviewing and tuning up my heating system. He was polite, very knowledgeable, and explained the things that were working well and the portions that needed action. He did not “hard sell” me on a new system despite my system being over 15 years old, although he did advise me of potential problems in the future and prepared me for what would eventually happen. This was the best experience I have ever had with an HVAC company! -
Review 68 (2023-05-12 - Rating: 5)
The service technician? That came to my house was very nice, polite, and cleaned up after himself. He was very efficient and was done quickly. Highly recommend this guy and business. -
Review 69 (2024-07-17 - Rating: 5)
Keegan was extremely friendly, knowledgeable, and did a very precise, detailed, and thorough job. He did a great job teaching us about our system and its needs. When other plumbers tried to gouge us, he was very honest and gave us realistic and cost conscious option for repair.100% would recommend! -
Review 70 (2024-10-22 - Rating: 5)
Great service! Everything was explained thoroughly. Thank yoo! I highly recommend this company! -
Review 71 (2024-12-06 - Rating: 5)
We have a maintenance plan with Altruistic for our HVAC condo unit. The technician, Jorge, was on time and very professional, knowledgeable and responsive. He performed the required PM for the heating system, both in the apartment and on the roof. He took photos of all the critical parts and explained all of his observations. He didn’t find any problems, but he pointed out two things to keep an eye on for next year. Glad to have Altruistic on board if any problems come up during the year. -
Review 72 (2024-02-29 - Rating: 5)
Update: Altrustic called me to schedule a maintenance check of the system they installed 6 months ago at no cost to me. I was surprised because I didn’t even realize this service was included. I love how they send you a bio of the technician that will arrive. Rondel arrived promptly when they said and was very professional. He was knowledgeable about the system and quick with his work. He took the time to explain things to me. I’m so grateful for his patience, his expertise and the wonderful customer service. Thank you all!!!Alex the technician was awesome! The customer service provided by Judith was exceptional. -
Review 73 (2023-09-21 - Rating: 5)
This is a top-notch business! I called Altruistic because my thermostat was giving me an error message and the A/C wasn’t working. The level of service was fantastic from start to finish. I got a text message with a photo and bio of the service technician shortly before arrival. The problem turned to be a minor one, a clogged drain pipe. Rondel and Michael took care of it quickly and they were so courteous and respectful of our home and family. They even cleaned our condenser unit without charging for it, which was something we knew was overdue but hadn’t gotten around to doing. Pricing was very reasonable, which was a huge relief. I’ve found my A/C people! -
Review 74 (2023-11-13 - Rating: 5)
We moved into a new home over the summer, and were told by the seller we had a brand new heat pump installed. When we got our first cold snap of the year, however, the heater did not work at all. I called Altruistic to come take a look, and they let me know that not only was it not a heat pump, but the heating element wasnt even installed!Within a week, they had managed to find the heating element, come back to my house, and get everything up and running. The technician, Rondel, was really awesome, fast, and very friendly!! The repairs and the parts were also very reasonably priced. I cant recommend them enough! -
Review 75 (2023-06-15 - Rating: 5)
This was the only company that was able to send someone the same day. Jackson, our technician was great. He was knowledgeable, on time and very thorough with explaining the issues with our AC. We liked the company so much that we ended up signing for the yearly maintenance. I also like being Ble to book them online and getting a call and text before our appointment. -
Review 76 (2024-03-11 - Rating: 5)
Weve been using them for years - honest, reliable, never pushy/salesy, & have fair pricing! They often go the extra mile during our AC tune-ups & furnace tune-ups we get through their annual service plan membership - highly recommend! -
Review 77 (2024-11-27 - Rating: 5)
Jorge was excellent with explaining/communicating and offering suggestions & even stayed late to tackle a long project the day before Thanksgiving. Very service-friendly! -
Review 78 (2024-12-07 - Rating: 5)
Ivan aka “el guano” was delightful energetic professional and just fixed the problem gas valve was off -
Review 79 (2023-06-16 - Rating: 5)
6/16/23. Jackson is very professional and courteous. He was thorough and thoughtful and was able to fix the issue with our system. He is a very considerate young man.Gerardo gave us excellent service & explained everything thoroughly. He made sure everything was working correctly before he left. I’d highly recommend this company to anyone.5/6/2022Ryan is the best. He was very professional and attentive to our AC situation. He quickly assessed the problem with our system and kept us fully informed of the corrective action taken to get our AC back up and running. Ryan is truly a great asset to Altruistic. -
Review 80 (2024-12-18 - Rating: 5)
Amazing experience of using services with Cade and Kelvin. Appreciate the job you performed -
Review 81 (2023-12-14 - Rating: 5)
Carlos was so incredibly kind and explained everything they were doing. I didnt have to ask any questions because he kept updating me throughout his time here. What I also REALLY appreciated was the process leading up to the appointment. They texted me, I picked my time, they sent a confirmation text. Here is where they went ABOVE AND BEYOND. They sent me a text to let me know Carlos was on his way. But not just that. They sent me a PICTURE of Carlos and told me a little bit about him so I knew before he got here. I definitely recommend these guys! -
Review 82 (2024-01-19 - Rating: 5)
Altruistic has been great in our few experiences with them, and Carlos was no different. He was thorough in his inspection of our furnace, clearly communicated its health, and shared opportunities to increase its longevity and how to generally improve the efficiency of the home. Carlos is the man! -
Review 83 (2023-05-23 - Rating: 5)
Jackson did an outstanding job with both of our systems. He updated me as he progressed through the maintenance plan. The tools and photos that Jackson used were extremely helpful. Jackson was respectful, knowledgeable and went up and beyond with our service. Highly recommend Jackson and Altruistic!!! -
Review 84 (2023-02-23 - Rating: 5)
These guys are awesome! Our A/C broke down and Texas is heating up, but they came to the rescue in no time. The technician Michael was really cool and knew his stuff , he figured out the issue quickly and had our A/C blasting cold air again. Its working even better than before! I am really happy with the service received and would definitely recommend these guys to anyone who needs their A/C fixed fast. -
Review 85 (2024-12-24 - Rating: 5)
Jorge did a marvelous job explaining and diagnosing my AC problem. -
Review 86 (2024-06-24 - Rating: 5)
Mr. Rondel Dragon was professional, courteous and knowledgeable. This is my second time working with Alturistic AC & Heating and their team has addressed issues quickly and efficiently. -
Review 87 (2023-12-28 - Rating: 5)
This is a great place to do business. Les truly cares about the customer and is very prompt in getting back in touch with you. I would like to personally thank Les and the company for their customer first attitude. I would DEFINITELY recommend this company to anyone that likes fast and friendly service, done the right way! -
Review 88 (2023-09-21 - Rating: 5)
Jackson checked our system this morning and was fantastic! He communicated what he was doing clearly and was very professional and kind. They sent a pic of him with a bio which was totally unexpected and very much appreciated. 10/10 experience! -
Review 89 (2023-07-27 - Rating: 5)
Our experience with Altruistic AC & Heating was excellent. From the receptionist who took our call to Jackson Duke who came out to fix our AC we had a great experience. They were very professional, respectful and polite. I highly recommend this company. Stephanie Schurz -
Review 90 (2023-08-10 - Rating: 5)
Great company to work with. Very responsive, came for emergencies and very detailed in repairs. Great experience all around.Update: 1 day after I posted this, I saw a bunch of cracks in the ceiling in our main room and the hallway leading up to the furnace. When your technician walked across our attic to inspect, I heard a cracking noise and didnt think much of it. Then this crack in our ceiling appeared. This roof was just painted 3 months ago. he did not walk on the support beams and our support is too old (house built 1969) to support his weight. -
Review 91 (2024-02-21 - Rating: 5)
Jorge, lalo, and everyone else from the altruistic team who aided us made a pretty tough job feel like no sweat. the entire staff at perspire including myself thanks you guys for how hard you all have worked to get our business running smoothly as quick as possible. i’m not one to make google reviews, but i’ve never seen hvac techs care so much about a job & be so committed to work until it’s done. these men spent all day here, 9 to 9, working, and although it was clear it was an exhausting job, they didn’t let it show, all we saw were smiles. post repair, we’ve had the altruistic team come by several times to assure everything is continuing to go smoothly, and we can’t thank you guys enough. we’re a customer service business, and seeing another team be so amazing with customer service pushes us to be better too. 🩶 thank you. -
Review 92 (2023-06-23 - Rating: 5)
These guys were amazing at getting our AC fixed really quickly in such a tight time when everybody’s ACs are breaking down thank you for the professionalism the response when I was crazy and desperate. You guys are so so amazing. . Dispatch was awesome. And the technicians were also awesome. Thank you for everything that you guys do! I highly recommend this company and their employees. I even left the door open and key under the mat without any worries. I highly recommend using this company. Thank you! -
Review 93 (2024-01-22 - Rating: 5)
Ivan was quick, efficient, and skilled. Was a great representative of Altruistic. Weve used them before for other issues and theyve always been great. -
Review 94 (2023-05-24 - Rating: 5)
Jackson was prompt, professional, friendly, and thorough. He did a great job checking everything out, taking photos, explaining the system and his recommendations. Thank you, Altruistic, for honest and dependable services! -
Review 95 (2024-01-24 - Rating: 5)
Iván and Carlos were very professional and knowledgeable. The entire company is very well-run, from the text alerts containing a photo of the technician before they arrive, the photo documentation during the servicing, to the follow-up afterward. -
Review 96 (2024-01-09 - Rating: 5)
Jorge and George were two top-notch technicians that went above and beyond in their detailed work. They were punctual, professional, and thorough in their explanations. Highly recommend. -
Review 97 (2023-05-09 - Rating: 5)
A realtor gave us their name, saying they used them for years. We were very happy with their responsiveness and they worked hard to make it work to come as early as possible even though they were booked for the day. They came, diagnosed the problem for our AC not cooling and replaced the thermostat and serviced our AC. Overall, we were very happy with the entire experience. -
Review 98 (2024-11-26 - Rating: 5)
Very helpful, knowledgeable, and quick service. Will definitely use again! -
Review 99 (2024-12-23 - Rating: 5)
Shoutout to Kelvin, Carlos and Marcio for excellent duct work installation! -
Review 100 (2023-12-05 - Rating: 5)
I heard about Altruistic from a friend who really liked them so I had them come out for a service on my HVAC. They were very professional and knowledgeable I was Highly impressed with my service technicianwho was the best HCAC tech I have had in years. Would highly recommend this company so much so in fact that I purchased the service plan from them. -
Review 101 (2023-08-21 - Rating: 5)
Alex was prompt, informative, and pragmatic. He listened to our needs and is working with us on a solid plan for replacing our aging equipment. So far, highly recommend Alex at Altruistic, and will be sure to reach out to them when the timing is right in a few months. -
Review 102 (2023-08-29 - Rating: 5)
Jackson represented his company well. He was clean, caring, informative and careful with his tools. Very pleasant demeanor and extremely efficient workflow. 10/10 would reccomended Altruistic AC and heating if youre in need or work or a tune up. -
Review 103 (2024-07-30 - Rating: 5)
Ivan’s the best. He was professional, kind and punctual. Do your self a favor call Altruistic and ask for Ivan!!!! -
Review 104 (2023-09-19 - Rating: 5)
Extremely professional service! I loved that they send text updates with photos of your technician so you know who to expect showing up at your door. Our technician Jackson was awesome! 10/10 -
Review 105 (2022-04-29 - Rating: 5)
Gerardo and the crew at Altruistic was responsive to our need for a quick appointment and flexible with our timing. His thoroughness was appreciated as well as his reporting of what he did, how, why, and explaining ways to keep our system running efficiently. They are fantastic and our new hvac company! -
Review 106 (2024-12-06 - Rating: 5)
Ivan and Diego were fantastic.Efficient and professional -
Review 107 (2023-09-12 - Rating: 5)
Rondel was professional, quick working and took care to suit up before entering the house. I appreciated the warning texts from the company to know when and who I would be expecting! Great service. -
Review 108 (2024-06-03 - Rating: 5)
Was recommended this company from a friend and her recommendation was spot on! We needed a second opinion because another big HVAC company in Austin told us we needed a whole new external AC condenser when they came out to check out a totally unrelated problem. Our AC is working fine and less than 5 years old. Anyways Altruistic came up and offered reasonable prices quotes on our original problem and reassured us our outside condenser was normal and didn’t need replacing. Luis was our technician and he was so professional, informative, thorough, and patient. He also was so friendly to our dog which means a lot! -
Review 109 (2023-12-04 - Rating: 5)
Great experience using Altruistic AC! I requested service for a tune up and Ryan came the next morning. He also found out my drain line was clogged and was able to help repair my system as well. Much better service than the last company I used. Thanks again, Ryan! -
Review 110 (2024-01-24 - Rating: 5)
Rondel was thorough, professional, honest, and clear on communication. Per an offer as a gift from my Realtor, Karl Hauseman 5 years ago I have been using Altruistic since. -
Review 111 (2018-11-28 - Rating: 5)
Les and his team are great! They are professional, knowledgeable and reasonably priced. We had to reschedule my A/C and heater tune-up a few times due to the weather and they were very accommodating to my schedule. I definitely recommend their services. -
Review 112 (2022-08-25 - Rating: 5)
On a recommendation, we called Altruistic for specs on a new HVAC system and ended up using them for the new product, the install, including vent installation and repairs, and blowing additional insulation into our attic. From start to finish everyone was friendly, knowledgeable, professional, and efficient, and the work was excellent.We called them yesterday afternoon about a drip coming from a ceiling vent and they fit us in this morning. Two of the guys from the original install came today. They quickly found and fixed the problem (nothing to do with the install; pre-dates our time in the house) and conducted the 6-month system maintenance while they were here. They were in and out in about 90 minutes and showed us pictures and discussed the details of everything they did along the way. We would highly recommend Altruistic and will continue using them ourselves! -
Review 113 (2023-04-27 - Rating: 5)
Altruistic AC did a wonderful job with a followup maintenance visit for the new System! Ryan was very helpful and took the time to explain everything and showed me what to do re the clogged drain! Fantastic customer service and attention to detail! -
Review 114 (2020-08-28 - Rating: 5)
Excellent service - Altruistic was all around great. Everything was friendly, professional, and generally pleasant (not something youd think about AC service). The tech even took the time to explain some of the pieces of my HVAC system to me for future maintenance - I am impressed. I appreciated it, and Im sticking with Altruistic AC & Heating from now on. -
Review 115 (2022-06-08 - Rating: 5)
Gerardo was fantastic! Very professional, friendly, and knowledgable. We had a general check-up/tune-up done for the first time (new house built 4 years ago), learned a lot about our system, and had an additional overflow switch installed. Would recommend and will use again! -
Review 116 (2024-02-08 - Rating: 5)
Jackson was incredible—timely, willing to explain in great detail, and very professional. Will call him again! Really appreciated his help and expertise -
Review 117 (2023-08-02 - Rating: 5)
Les and his crew make sure you’re getting the level best service. He is overly communicative which is critical in this business, helps make sure all issues are taken care of. It’s nice to see in this day and age someone who takes pride in their work and company. Big thanks to Les making things right!Update (Aug 8 2023) Altruistic does it again! What sets guys like Alex Carrillo apart from the rest is giving the recommended service offerings built for you. We have an old AC unit we are trying to stretch to another year. Alex heard that need, helped us avoid unnecessary repairs and adding in ones that will extend the life on our AC.It’s Texas and it’s 100+ for months. Having a honest best in class AC repair team on your side is imperative to having good quality of life. Use Altruistic - they won’t let you down! -
Review 118 (2024-10-24 - Rating: 5)
Incredibly quick response time and very friendly and professional service. Will call again. -
Review 119 (2022-08-08 - Rating: 5)
Gerardo is so friendly & professional, and he explains the details of our A/C system really clearly. I always feel like he’s giving us good recommendations on what maintenance to perform now, and what we simply need to monitor. I also like how easy Altruistic makes it to stay on top of our system performance through email and text reminders. -
Review 120 (2023-05-12 - Rating: 5)
We have been working with Les and Altruistic for a few years now and they are always fantastic. In the Real Estate world, you have to have reliable vendors and you can always count on Altruistic for all proposals and inspections and they are always a great help when we need them. -
Review 121 (2022-06-11 - Rating: 5)
Ryan at Altruistic did a great job coming out as quickly as possible to inspect a system for my client. He did a great job explaining the needed items to get the system operating at its best without it feeling like a doom and gloom situation which it wasnt. Thank you Ryan for your knowledge and professionalism. -
Review 122 (2024-04-19 - Rating: 5)
Tech Ivan was super friendly and through with the inspection. Very reasonable price and great customer service. Recommended -
Review 123 (2018-11-21 - Rating: 5)
Les and his Altruistic team have been my trusted AC and heating experts over the last year, and I recommend them to all of my friends and neighbors. Age has been catching up with my house, and Les has been great with providing me options and plans on how to maintain and eventually replace my appliances. The team is very professional, courteous, and prompt. They communicate everything that needs to be done beforehand and then walks me through what was serviced after. If you are looking for an AC & heating provider that you can trust and rely on, you have found that with the Altruistic team! -
Review 124 (2024-06-07 - Rating: 5)
Ivan was incredible and extremely helpful when we needed him. Answered all of your questions and was incredibly professional. -
Review 125 (2023-12-27 - Rating: 5)
My AC stopped working during this latest heat wave. I run my business from home and have lots of deadlines and meetings. I also have 2 big dogs, one is 13. So a heat wave with no AC was inconvenient and dangerous. I had a subscription from another heating and cooling place, and found out they dont even have an emergency line. Instead of getting priority service, I went into an overflow queue. They could not even give me a window when I could get helpA friend recommended Altruistic. I filled out the online form, checked that this was an emergency, and got a window for service. My technician (Ryan) came at the beginning of the window! He figured out the issue, showed me pics of what was going on, let me know my options, and got my AC going again. He was even kind to my old dog. :)Im happy to be with Altruistic now! -
Review 126 (2020-03-31 - Rating: 5)
Friday night My mom’s house feels like a sauna, had a cooling problem on a few hot days...the AC was blowing hot air instead of cold. Saturday, a friend gave me Les company number, I called and replied was will be there tomorrow morning. I was surprised how quick the response was. Sunday he arrived so punctual. Les look at the unit describing the problem and fixed it before we even know it. He drained the AC line. Inspected the coils, switches and outside unit suggesting ways to prevent future problems. The house got cool very quick.Les was very professional and knowledgeable of the situation and very helpful in solving the problem. Very satisfied and would definitely recommend to others. I am definitely scheduled a service for my house.Thank You Altruistic for your awesome job!! -
Review 127 (2019-06-26 - Rating: 5)
Les and his crew at Altruistic AC and Heating have always done a fantastic job with all of our A/C and hearing repairs and full system replacements. Their customer service is exceptional, their pricing is fair and while they always give you upgrade options they recommend the most cost effective repairs to maintain the integrity of your system. I highly recommend you give Les a call and will continue to refer him to all of my friends and clients! -
Review 128 (2018-07-21 - Rating: 5)
This company made my day, my AC quit working in this weather and I called Altruistic. Les managed to give a weekend appointment. He had two of his techs come out on a Sunday morning to diagnose and fix my unit. It turned out my condenser fan motor had gone out and needed to be replaced. They were very professional, fast and in less than two hours my AC was working and they gave me a very reasonable price, especially for a last minute weekend call. I highly recommend Altruistic, I am very satisfied with their service. -
Review 129 (2023-05-26 - Rating: 5)
Jackson was on time and answered all my questions. Did a thorough job including measuring amp draw and freon pressure. Will definitely be my first call if I have any issues in the future. -
Review 130 (2023-09-18 - Rating: 5)
Absolute top notch service. Both guys that came out were extremely helpful, did solid work, and provided good tips for extending the life of my unit. Would recommend. -
Review 131 (2023-08-07 - Rating: 5)
Jackson is a pro - He quickly diagnosed and fixed a capacitor with my unit and also gave helpful feedback for how to keep our HVAC properly maintained! Highly recommend Altruistic! -
Review 132 (2022-09-21 - Rating: 5)
A few days ago the A/C in my condo stopped running and I couldnt figure out why. I called up Altuistic and they had someone on their way over within minutes. Michael Wilbanks was my technician and he was thorough with his work and answered any questions I had for him along the way. I would recommend this service and technician to anyone looking to get thorough and timely service! -
Review 133 (2023-09-02 - Rating: 5)
As long as were in the area, well never change AC & Heating folks. Every experience we have had with Altruistic over the past year and a half has been great. Cannot recommend their services enough -
Review 134 (2022-07-15 - Rating: 5)
Received a service window of 12-6, got a text around noon saying Ryan was on his way, and he was there by 12:15 which I absolutely did NOT expect! He was friendly, super efficient, and diagnosed, and repaired the problem within 30 minutes and Im back to having a working upstairs AC which is critical in a Texas summer like this one! -
Review 135 (2022-04-29 - Rating: 5)
Michael, from Altruistic, has been out to the house a couple times to service our AC unit. He is always on time, provides a thorough service, and takes the time to review all the work he has done. Would totally recommend. -
Review 136 (2022-06-21 - Rating: 5)
Very professional from the beginning. Called and left a message, got a text 10 minutes later, and put on the schedule soon after. I then got a message in the morning of the person coming. Great customer service, very professional contractor and will probably use for our yearly maintenance due to the great communication they have provided. -
Review 137 (2022-10-25 - Rating: 5)
Gerardo did a fine job checking our furnace for function & safety! He also spent time answering my several questions very clearly and explained what he was doing as he worked. I definitely will keep Altruistic as my HVAC service provider. -
Review 138 (2023-03-27 - Rating: 5)
Ryan was very helpful and professional and explained all of our options for improving the life of our system and quality of air. The package option for two checkups a year for heating and a/c is also a great value! -
Review 139 (2022-05-13 - Rating: 5)
Gerardo was so kind and SO knowledgeable. He took the time to inspect every detail was kind enough to give me a very detailed verbal report (with photos) prior to receiving my written report and explain all of my options. Truly blown away and the level of professionalism, thoroughness, and kindness. Will forever be using altruistic AC. -
Review 140 (2019-10-15 - Rating: 5)
Altruistic AC & Heating saved the day! We came home to find our AC not working and they arrived ahead of schedule at the end of the day. Their customer service was truly fantastic, both in scheduling and repairing. They even went the extra mile is making sure all components of my AC system was functioning at the right capacity.I’m convinced after this experience that they will be my go to company to call and enter into a preventative maintenance agreement.Great job getting our AC up and running in no time. We appreciate it!!! -
Review 141 (2024-06-14 - Rating: 5)
Dan in sales was excellent. Eduardo was excellent. Keep us informed of the AC installation. Martial Salgado was great also.Professional and efficient serviceHighly recommend this company -
Review 142 (2019-06-05 - Rating: 5)
I am Glad that I went with Altruistic! My original unit was on its last leg. Les, the owner of the company was very kind, when he offered to push the install of the new unit for an earlier day, the weekend in fact when I texted him, informing him that my old unit finally gave up the ghost. His crew arrived the next day. Install went smoothly. Great crew! Les stoped by on Monday for quality check. I would recommend Altruistic any time!!! Thanks!!! -
Review 143 (2022-12-09 - Rating: 5)
Freeman was on time, professional, took a bunch of photos and explained everything he was seeing in great detail. I will be using Altruistic again. On the follow-up visit, Michael was also super informative, straightforward, and a pleasure to speak with. -
Review 144 (2018-04-16 - Rating: 5)
Les and his team are top notch! Incredibly professional and knowledgable as well as kind and straightforward. As a Realtor, Altruistic helps my clients with annually scheduled maintenance, repairs when things are acting up and complete removal and replacement of systems in newly purchased homes and during remodel projects. Ive never needed to call anyone else for my clients or my own home. They are experts in their field and provide the peace of mind and security you want for yourself and your family. -
Review 145 (2024-01-15 - Rating: 5)
Rondel has come to tune up my hvac a few times and has been so helpful and honest. I will continue to use him and Altruistic for my yearly check ups. -
Review 146 (2022-05-19 - Rating: 5)
Altruistic is the best. Their techs are professional, friendly, and experts on all things related to AC. Their customer service excellent and their technology makes them easy to do business with. I highly recommend this company. -
Review 147 (2019-08-20 - Rating: 5)
This organization embodies excellent service. It is a pleasure to deal with them and their service and communication are among the best Ive experienced. Im in the construction industry and Ive worked with dozens of A/C contractors and this company puts them all to shame. If you are looking for A/C work, stop looking and just call Les. You wont be disappointed. -
Review 148 (2019-08-23 - Rating: 5)
Les and his team are great. They are super responsive to any issues we have with our A/C. They are willing to come outside of normal business hours to ensure the A/C is working properly. I would recommend them to anyone in search of dependable, trustworthy service -
Review 149 (2020-03-30 - Rating: 5)
We have been using Altruistic for servicing our A/C for the past year and have been so pleased with their responsiveness for setting up appointments in a hurry. All the employees are professional and friendly, we love this company and will continue to use them for all our A/C and heating needs! -
Review 150 (2022-04-04 - Rating: 5)
Highly recommended. My AC unit went out last night, woke up miserable and sweaty. Called and got an appointment. Ryan was the technician sent out. He’s a wizard. The AC unit is working better than ever! I seriously can’t believe how cold my house is now. I need a hoodie! -
Review 151 (2020-08-25 - Rating: 5)
We needed our A/C system checked as its quite old and began making odd noises. Altruistic was very responsive with setting up an appointment time soon after we reached out. The technician showed up exactly when they said they would (even sending a text when they were en route). The tech carefully explained everything that looked worn or in need of repair and we were given a no-pressure itemized quote. Having used other big-name A/C & Heating companies that utilize high-pressure sales tactics and sleazy, hidden pricing schemes to make up for their huge TV and radio advertising expenses, we were pleasantly surprised with Altruistics honest and transparent way of doing business. -
Review 152 (2019-03-26 - Rating: 5)
Les and Gerardo kept us up-to-date regarding their arrival time, they wore shoe covers while in the house, they cleaned up after themselves, and even took away the old air filter. Les has serviced our system before and I plan on having him maintain our system for years to come. Les and Altruistic are incredible! -
Review 153 (2022-07-25 - Rating: 5)
This is by far the best AC company I have ever come across. They did a brief inspection today, but have replaced our entire system before and have done multiple inspections in the past. I highly recommend going with them if you have any AC/heating issues. -
Review 154 (2021-06-16 - Rating: 5)
Altruistic was a pleasure to work with. Pre-service communication was great, using easy text and emails. My technician Luis showed up on time and was very knowledgeable. He showed me pictures of exactly what he saw and made realistic recommendations to extend the life of my equipment without being pushy or overpriced. I’m looking forward to working with Altruistic moving forward! -
Review 155 (2022-08-08 - Rating: 5)
Altruistic is awesome. They’re very responsive and the techs are smart, reliable, and honest. So glad we found this company for HVAC. Highly recommend. -
Review 156 (2021-11-11 - Rating: 5)
Absolutely top-notch service! Had an emergency rise overnight and Altruistic was there in a snap, even showed up early!Gerardo went above and beyond to walk us through every inch of our system and the issue he uncovered. He was timely, thorough, professional and polite. Incredible service. Will use them again!! -
Review 157 (2020-01-14 - Rating: 5)
We had our two units inspected and serviced with annual maintenance, and Les and Lalijan couldnt have been more professional and thorough! What I appreciate the most is that things were so simply explained to my husband who was then able to easily relay all information to me while I was at work-nothing was complicated, and we were both able to understand everything the guys were telling us! Thank you for the show and tell with pictures to help better explain issues to come, and thank you for being so honest with your recommendations-I wouldnt skimp on x or y, but I think you can continue to ride out z. We felt comfortable and not taken advantage of! -
Review 158 (2022-12-11 - Rating: 5)
Very professional, got everything done pretty fast and were so kind and sent us a travel mug as a thank you for choosing them which was just a sweet personal touch. 10/10 would recommend using them again -
Review 159 (2022-11-29 - Rating: 5)
Michael did a great job with the HVAC maintenance at my house. I think what I appreciate most is not only his professionalism and kindness but providing images of the work that was completed and/or things to keep an eye on in the future. -
Review 160 (2023-10-03 - Rating: 5)
Jorge was great to work with. Very nice. Explained himself well. Was efficient and methodical about his work. Very pleased with the result. -
Review 161 (2023-10-04 - Rating: 5)
Jackson came by today to do maintenance on my AC/Heating unit. He was very thorough and professional and did a great job. Thank you!! 😁 -
Review 162 (2024-02-02 - Rating: 5)
Rondel is awesome! Fast service and did a great job explaining what was wrong and what needed to be done to fix the issue. -
Review 163 (2022-06-18 - Rating: 5)
Les and his team at Altruistic A/C services are amazing! I have used them for both residential as well as business repairs and they have always done a great job! I highly recommend them for any A/C needs! -
Review 164 (2023-02-04 - Rating: 5)
From start to finish this was one of the best experiences I’ve had with any HVAC company. Rondel was on his A game and was an absolute pleasure to work with. Having employees like this is what sets companies apart. -
Review 165 (2018-07-26 - Rating: 5)
Altruistic A/C and heating are a great team. They installed all my mini split Acs as well as fixed my AC unit. I am very pleased of their work and I think it is great that even though they were very busy in the hot summer months they took the time to come out and fix my AC. -
Review 166 (2019-09-25 - Rating: 5)
Weve used Altruistic a few times, the first time when our AC went out in the middle of summer. Because of the unit, it required the part to be special ordered. The Altruistic team found a part quickly and first said it would be a few days before the part arrived. They later found out that they could get it delivered to San Antonio within the day and they would drive down to pick it up. Within 24 hours they were able to resolve my issue. The last visit we had was a similar issue except and this time I called very early in the morning and left a voicemail, within 2 hours they called me back and despite having no availability for the day they offered to come out later in the evening. This time they had the part available and were able to fix my AC within 12 hours of me calling. A fantastic group of people and very dedicated. -
Review 167 (2021-12-25 - Rating: 5)
I can’t begin to express how impressed I am with this company. They truly go above and beyond their already superior customer service to deliver a consciously-minded customer experience that surpasses any other contractors I have come across. Altruistic is prompt, reliable, and fairly priced. Prior to entering my home, they even took the extra conscious effort to put shoe coverings over their shoes— something I’ve had to ask many techs prior to entering my home. The tech took over an hour to diagnose and go over options of how I can approve air quality and ventilation efficiency, without a sales undertone that I hear frequently among other contractors, and a service that was included in my yearly membership. I have been so impressed that I’ve search for other contractors in other areas of home maintenance and improvement with similar values, however, I’ve still been unsuccessful with finding the same level of knowledge, mastery, and hospitality that Altruistic has generously shown me. I look forward to many more years as a loyal customer to y’all! Thank you! -
Review 168 (2023-05-10 - Rating: 5)
Jackson did a great job servicing our HVAC unit. He was very thorough and detailed and explained everything clearly. -
Review 169 (2022-04-13 - Rating: 5)
I’ve used them for years and they always have the nicest and most professional techs. Today, Ryan came out and was awesome. He went the extra mile and was thorough and explained everything to me. -
Review 170 (2021-08-28 - Rating: 5)
Luis did a fantastic job fixing the unit. He explained what was wrong with it and fixed it. What was awesome: he arrived on the same day the issue occurred and also contacted the manufacturer to check on the warranty and saved us money. I highly recommend this business. -
Review 171 (2020-06-25 - Rating: 5)
Technicians arrived within the appointed window and were very thorough, informative, and professional. They even courtesy checked our Smoke/CO2 detectors. I will be using their services again and recommending them to others. -
Review 172 (2023-09-07 - Rating: 5)
Jackson arrived on time, was extremely professional and knowledgeable and resolved our AC problem in a quick and efficient manner. Would highly recommend this company and Jackson! -
Review 173 (2019-08-08 - Rating: 5)
Wife is out of town on a work trip and the AC goes out with two little ones in the house. That was me tonight and there’s no one I’d call other than Altruistic AC and Heating. They arrived within 35 minutes of my call and had it fixed within an hour. Incredible experience from start to finish. -
Review 174 (2021-09-22 - Rating: 5)
My experience with Altruistic A/C was fantastic!I had another company come look at my A/C just to tell me they couldn’t help. Luis came out an hour and a half after I called!! So fast!! He was very helpful and happy to answer my endless stream of questions. And after he left, my AC was blowing cold again! And the prices are very reasonable. 10 of 10 would recommend. -
Review 175 (2021-06-25 - Rating: 5)
Altruistic is very responsive and professional. Gerardo did his best to explain the issues and resolve as quickly as possible. Their texting communication about scheduling and technician arrival was very helpful. I even reached out after hours and received a response.I would recommend Altruistic and use them again if needed. -
Review 176 (2019-06-23 - Rating: 5)
I highly recommend these guys. They are reliable, honest and reasonably priced. I trust them on my own home and refer Altruistic to my clients all the time and I always get glowing feedback from my clients about their friendly service. -
Review 177 (2021-07-16 - Rating: 5)
Our tech Ryan was absolutely awesome! He explained everything he was doing and offered great tips after the service was complete. We are totally appreciative for the prompt and professional service, thank you! -
Review 178 (2021-09-18 - Rating: 5)
We just bought a house built in 1996 with the original HVAC. Altruistic serviced it, and then a couple days later, it stopped working. They came back out and fixed it, taking care of the charges for the second call for us. We know we’ll need to replace the unit within a few years, and we’ll be using Altruistic when we do. We’ve used them since Les was out on his own, before hiring other people and building his own company. He’s wonderful and honest. -
Review 179 (2021-07-21 - Rating: 5)
I couldn’t recommend them enough. I signed up for the membership which includes 2 maintenance visits a year and 10% off any other repairs or services needed. Within 10 minutes they had called me to set up an appointment which they had availability for that same morning! In less than an hour they were here and evaluating the assessment - Luis was great, very professional and quick! -
Review 180 (2024-05-31 - Rating: 5)
The technician who came to my home was polite, professional and knowledgeable. He explained the issue thoroughly. -
Review 181 (2019-04-13 - Rating: 5)
Les is wonderful! We really needed our AC looked at urgently and he was able to assess the issue quickly. Friendly, punctual and knowledgeable what else could you ask for? Hes your man! -
Review 182 (2023-08-02 - Rating: 5)
The company sent a text informing us of arrival. The technician Jackson was very professional and knowledgeable. He fixed the problem quickly. -
Review 183 (2023-09-09 - Rating: 5)
Jackson was the best!! We able to fix our ac and explained to us what had went wrong. Fast,prompt and friendly!! Thank you!! -
Review 184 (2020-08-31 - Rating: 5)
Our A/C went out on Saturday night while I was 38 weeks pregnant- Altruistic squeezed us into their Sunday schedule and had it running by lunch time. They gave us maintenance tips to elongate the live of our system instead of trying to sell us a new unit like other companies can do. They are professional, friendly and most importantly you can trust their repair recommendations. -
Review 185 (2019-08-11 - Rating: 5)
These guys are the best service company I have dealt with...called them at 10:30p on a Saturday night for a water leak in the pan of the handler, they called back within 5 minutes and came the next day at exactly the time they gave me (9a on Sunday morning). They not only fixed the problem and taught me what to look out for in the future, they changed a light bulb in the attic (they found it on their own and suggested it) and even broomed and cleaned the floor where I had previously covered with towels, trash bags and plastic containers (to prevent damage to the floor in the event that the ceiling gave in). They FOLDED the towels! This was the best service experience I have ever had with anyone...I will be giving them all of my AC business going forward -
Review 186 (2022-11-18 - Rating: 5)
Rondel helped me get my Nest thermostat installed on my phone. We faced several wifi issues but he stuck with it and got it working on my phone. He then made sure I understood how to use it. He was very patient! -
Review 187 (2023-11-01 - Rating: 5)
Very happy with Michael, Carlos and Altruistic overall. Very professional and quality services. I liked them so much I got the monthly service plan and have been very pleased with it. Thanks guys! ❤️ -
Review 188 (2020-12-10 - Rating: 5)
I had an excellent experience with the service appointment. The technician was very thorough and explained everything with me very clearly and with lots of pictures to show me the conditions of things. I appreciated his work and communication very much. -
Review 189 (2023-09-15 - Rating: 5)
Altruistic is great! Very responsive. Great communication. Thorough with assessment. I highly recommend! -
Review 190 (2019-07-08 - Rating: 5)
Crew was good and punctual and spent a real long time to tell me that everything was okay. I pointed out some leakage from one of my AC units but I was told that he could not figure out what the problem is. My take is he did not take enough time to look into the problem or was not qualified to do it. I had hoped theyd do more to find/fix the problem.UPDATE - 7/8/2019Right after my earlier feedback, Ben from Altruistic called and offered to immediately send a team to further look into the issue. Les from Altruistic came diagnosed the issue, applied the fix which he thought should fix the leak but since a lot of the drain line is covered, if the issue persists, itll need further action. I am revising my original review to 5 stars because they came out and fixed this promptly and without any other charges. I will happily recommend Altruistic to anyone in future. Thanks. -
Review 191 (2023-08-04 - Rating: 5)
Alex was super knowledgeable about identifying the problem when our AC went out in the heat of August. Highly recommend. Helped me feel cool again. -
Review 192 (2022-05-14 - Rating: 4)
When our A/C conked out on a Thursday afternoon, we figured that we wouldnt see anyone until Monday. Altruistic came through, though, with a a technician on site early the next day. He had the failed part identified and replaced in just 30 minutes, much to our relief. Ryan rocks! -
Review 193 (2021-06-29 - Rating: 5)
They were available the same day and Ryan was great at explaining what was wrong with my AC unit. He replaced the part on the spot and fixed the issue in less than an hour. I recommend Altruistic! -
Review 194 (2023-11-01 - Rating: 5)
Jackson was very professional and personal. He is a terrific person and represents the business that Les has created at Altruistc. -
Review 195 (2021-06-18 - Rating: 5)
Weve been using Altruistic for two years now, and they are always SO responsive, quick, detailed, and kind. Ive been so happy with everyone who has come to work on our AC. Most recently, Les stopped by for an emergency fix, and went above and beyond to restore AC to us quickly on an extremely hot day. THANK YOU!