Alpine Heating & Air Conditioning

Located in Houston, Texas

Address: 8711 Burnet Rd Suite B32, Austin, TX 78757, United States

Phone: +1 512-759-4247

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Repair services
Appointment required

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-29 - Rating: 5)
5 stars. 100% call Alpine if you are having a bid/assessment by Rad*** or another HVAC company that somehow draws the conclusion that your entire system needs to be replaced because one component is broken. Alpine is an HVAC company that clearly operates with integrity - giving homeowners the advice theyd give their own family members. We had Jordan out as a technician and he gave an incredibly knowledgeable, honest, fair assessment and saved us thousands of dollars (truly) because the Alpine strategy is to get maximum life out of your current system, not throwing away the whole system (and all your money) every 10 years. Totally recommend. Totally professional, totally respectful of the homeowner as an intelligent person. Wish all home repair companies operated like this.

Review 2 (2024-11-26 - Rating: 5)
Highly recommend.True testament is when they setup a brand new unit in the Summer and cooling was all good but in the winter the furnace was having issues staying on. They made 3 trips to make sure it was fixed and done right. They do not give up on their customers and are super prompt. I will use them for all my HVAC needs till I am in Austin area.

Review 3 (2024-10-11 - Rating: 5)
Called these guys off a recommendation from our realtor to address issues with our one year old system. They worked us into their schedule and were able to sort out some wiring issues. Fast, friendly service. We’ll be customers for life.

Review 4 (2024-07-18 - Rating: 5)
Tough logistical challenges caused by Hurricane Beryl, there were some delays in getting my replacement AC unit to Alpine. Despite these issues Corey from Alpine was fantastic to work with, keeping me updated throughout the entire process. As soon as Alpine received the unit they promptly called and scheduled the installation for the same day. Within a few hours, my AC was up and running smoothly. Thank you for all your help!

Review 5 (2023-11-15 - Rating: 5)
I recently called Alpine and spoke with Ana, who was incredibly helpful and knowledgeable. She provided exceptional customer service and was able to address all of my inquiries promptly and accurately.Furthermore, I was impressed by the professionalism and friendliness of the technician, Jordan. He arrived promptly and exhibited excellent communication skills throughout the service call. Not only did he swiftly identify and resolve the issue, but he also ensured that I fully understood the repairs conducted.Overall, I am extremely satisfied with the fast and efficient service I received! I genuinely appreciate the level of expertise demonstrated by Ana and Jordan. Based on my experience, I highly recommend their services.

Review 6 (2024-06-07 - Rating: 5)
I was HOT, I was desperate, and all I wanted was for an honest assessment and an honest quote for an honest days work. Cliff, the owner came out to our site and gave me a very fair assessment and quote,. Not to mention the execution was flawless. My A/C is blowing like new and I didnt have to break the bank or buy new units. Listen... So for anyone who is looking for honest AC repair, maintenance, or installation -- make your first stop ALPINE! A real 5-star service from introduction through completion.

Review 7 (2024-05-31 - Rating: 5)
Just had my 14yr old 5 ton AC unit replaced by Alpine and cant say enough about how happy I am with the service I received and the quality of the work that was done! In a day and age where most companies dont understand what good customer service means, this company put customer service front and center! If you want the best price and best customer service in town, Alpine Heating & Air is the only company to call!!

Review 8 (2024-04-19 - Rating: 5)
Finding a reputable HVAC company to fix my Mini Split to me was similar to trying a dentist, I really didnt want to do it, and did not really know what I needed. It is not a comfortable situation. Then I met Corey and Alpine Heating and Air. They diagnosed the problem, discovered that my unit was under warranty, communicated with AC unit company, handled warranty, and then showed up to install the new unit. I was not able to be there, so they communicated with me via text when they got there and left. This was all inside of 3-4 business days. Could not be more satisfied. Thank you Team!

Review 9 (2024-05-02 - Rating: 5)
I highly recommend Cliff and his team at Alpine! We have been having issues with high humidity in our office. We called Alpine up, and they put us on the schedule right away. The Tech showed up on time and got right to work. They had us fixed up and running within a hour. If you are looking for a HVAC specialist these are your guys!

Review 10 (2023-11-22 - Rating: 5)
Believe the reviews! Alpine Heating and Air Conditioning has been a breath of fresh air after dealing with other providers around town. From Cliff, the owner, to the technicians and repair folks (shout out to Scotty), to the folks in the office, they are all top notch, do great work for a reasonable price, and are just nice people. Highly recommended!

Review 11 (2023-04-20 - Rating: 5)
Thank you Alpine for a great job.Cliff the owner came out and gave me a very fair quote.Corey and the team in the office were very efficient with communications and scheduling.The team that came to install were great and very professional.Thank you Jose, Victor, Jordan,Jorge & Scotty!I will recommend you guys to anybody who needs and HVAC work done.Daniel - Supreme Shades

Review 12 (2022-07-28 - Rating: 5)
Hands down the best HVAC company in central Texas. Great communication and service. These guys helped me with a very large install at my business. Cliff and Cory spent weeks with us discussing options and best plan of attack for the installation. They installed the unit and new duct work in a matter of hours. Could not have been happier with the whole process. Today, they sent out a great tech named Scott to help me with a issue we were having at home. Simple fix and Scott was above and beyond professional. I can not say enough great things about Alpine. I will continue to pass along their number to business owners and those that need help at home. Thank you Alpine!!

Review 13 (2024-01-11 - Rating: 5)
A/C went out in June. Called Grande and they tried to gauge me. Alpine gave a fair price. Came quick and finished the job. Heating and cooling working very good. Communications with the company were quick. Honest, good guys.

Review 14 (2019-07-31 - Rating: 5)
These guys are honest, professional and fast! They saved me from being tricked into buying a new $8000 HVAC system. When my AC went out in the peak of summer, Radiant tried to take advantage and lied about the age of my system. Alpine was not only honest about it being a small repair, but they proactively checked to see that the part was under warranty and fixed it the next day within an hour. Corey was very responsive and the owner himself came out for a follow up the following day.

Review 15 (2023-08-11 - Rating: 5)
Alpine earned my business for my immediate and go forward issues because of the following:1. Friendliness: From Corey to Ana/Claudia to Scott/Jordan, these guys were respectful, empathetic, and compassionate.2. Communication: Big shout out to Ana/Claudia for efficiently communication next steps; Scott and Jordan for clearly explaining the issues and answering all my questions.3. Scheduling: Rather than a 4 hour window, I was given a 1 hour window. Now, I’m not sure if that’s standard. Though, if it is, it’s preferred. Regardless, they stuck to their window which is important.4. Quality of Work: Jordan did an amazing job with the HVAC part replacement. He answered all of my questions. The install time was stated and then met.5. Pricing: Compared to the other quote I was given (by a company who promised to call me 4 days ago to schedule and yet still hasn’t), it was fair and aligned with research I performed.Thank you to everyone who helped me during this unfortunate situation. You guys rock and earned a returning customer. I will suggest you to anyone who has HVAC issues.Avi

Review 16 (2020-08-03 - Rating: 5)
I would like to compliment Alpine on their excellent customer service in making a situation right. Following the initial service call, we were pretty frustrated that the refrigerant recharge only lasted 24 hrs until the unit went out again. After expressing our concerns, Alpine explained the technician’s decision yet was empathetic to our frustration. Needless to say, they refunded us for 50% of the tab which made us feel appreciated as a customer. Alpine will treat you right as they put the customer’s interests ahead of their own. We recommend using Alpine if you want to be taken care of as a customer!

Review 17 (2023-07-09 - Rating: 5)
This team is amazing! Quick and responsive, helpful and knowledgeable, friendly and professional. Alpine has helped us out of several tight jams and always helps explain what they do and what we should do moving forward.

Review 18 (2019-05-02 - Rating: 5)
The virtually impossible was pulled off by this great small family business. We have a rather old home and one of our units died in a part of the attic that is rather difficult to get to. There is an 8ft drop down on our two level attic.From the beginning Corey assessed options and produced a confident solution to replace our old power draining unit that the blower eventually went out. Cliff the owner came by as well with extra assurance that the job could be done.Alpine showed up promptly at 7am with Jose, Tony, and crew and tackled mission impossible. As with my previous experiences I did have an anxiety with the inevitable well we have a problem... but that never happened. They were here all day as promised and it was the smoothest install experience given the challenge. I honestly thought it would take longer than a day. They went the extra mile and did some rather large cleanup left behind by past work in the attic.Small family businesses are often overshadowed by the bigger companies but hands down, Ill be using Alpine without question for any future maintenance and replacement of our other units. Good things should happen to good people and this is a fine family run HVAC company. Give Corey, Cliff, Jose and team a chance and you will be writing a review like this.

Review 19 (2020-07-08 - Rating: 5)
Were very happy with our decision to go with Alpine for our new AC. Ask me in 10 years if I still think they did a good job, but based on the bid process and installation, these guys get 5 stars. Id describe them as clear, fair, honest, knowledgeable, and practical in their dealings. And super nice. We got five bids and their pricing hit right around the middle. There is no upselling. Both Cliff, the owner, and Corey answered multiple rounds of questions and helped us pick out the right unit for our needs. Ruben, Jose, and Jordan did a great job on the install, and they took care to clean up afterwards. I would recommend Alpine to anyone needing a new HVAC.

Review 20 (2021-02-25 - Rating: 5)
I shopped around to install a Dust Free Active Purifier. Corey was very responsive and offered the best quote. When I reached out weeks later after doing my cost research, he immediately responded and was able to get the installation service scheduled the following day—WOW!!! The tech, Scotty, who came out to install the device was on-time, professional and knew the product very well. He took the time to show us in detail the installation performed and how to monitor the device. I was very impressed by Scotty and his willingness to interact the entire process with me. If you’re looking for quality customer service and professional work, look no further than Alpine Heating & Air Conditioning.

Review 21 (2017-04-19 - Rating: 5)
Alpine services our pre-school building and they always show up right away and get the units repaired quickly. They also installed the units in our addition and they clean our units once every few years. Id definitely recommend them. Jose always takes the time to show me the parts that are broken and when it isnt a major issue, he shows me simple things I can do to get the units running until they can get there. Very helpful!

Review 22 (2018-05-22 - Rating: 5)
Our AC went out on Thursday afternoon, called Corey with Alpine and had Cliff came to my home within an hour. Unfortunately our AC was shot, I explained to Cliff that I wanted to move the inside unit into the Attic. He explained the process and what needed to be done in order for it to be installed correctly. In the mean time my wife was getting other estimates from other AC companies and explaining to them that we wanted the unit in the Attic and was told that it would take a minimal of 3 days and quite costly at that. Im so thankful I went with Cliff and his crew. They showed up Monday morning at 7:00 am , they got right on it, the crew was like a well oiled machine, very professional, hard working and they were done at 5:00 pm. We now have wonderful cold air, the unit is quite as a mouse and the price was very reasonable. I highly recommend Alpine for any HVAC work you may have.

Review 23 (2021-07-08 - Rating: 5)
We’ve been working with Alpine for years and they’ve always been reliable and do good work. We have an 8,000+ Sf building downtown and they’ve done everything from replacing rooftop AC units to small projects inside. Highly recommend.

Review 24 (2020-07-17 - Rating: 5)
Im so happy I called Alpine for a quote when I knew my A/C unit was on its last legs. I had gotten quotes from other companies but was not comfortable with their pushy sales approach. Cliff didnt try to sell me anything. He gave me his recommendations then let me make the decision. I appreciate how honest and transparent they are. I will only use Alpine for my heating and air conditioning going forward!

Review 25 (2019-07-16 - Rating: 5)
Alpine have been a pleasure to deal with throughout the time I have been working with them.. They regularly service HVAC units at my home and rental property for me, and have made various minor repairs along the way, as well as installing a complete new system in one rental unit. Their service is consistently prompt, efficient and courteous, and their pricing is always fair. They are always willing to discuss their work in detail, and explain what they are doing and how their pricing is calculated. But just recently they really, really came through for me: I received a text on Friday morning from a tenant letting me know that their HVAC was not working. The daytime temperature at present is 95-100 degrees, so that was never going to be a good thing. But these particular tenants were going to be hosting family at their home that very evening for a rehearsal dinner prior to their Saturday wedding . . . aaaaaagh! I called Alpine at about 7:30 a.m. and had a callback from Norma by around 8:00. By 9:30 a.m. one of their techs (I think it was Jose - he is The Man so far as I am concerned) had been out, replaced a failed capacitor and life was returning to normal. And the price for that emergency call out could not have been more reasonable. This company totally gets my vote every time! Thank you, Alpine!

Review 26 (2020-07-27 - Rating: 5)
Called Alpine with a major emergency on a Saturday. They Rock! And came right away. The technician helped diagnose the real issue which was electrical breaker failure and we were able to get that resolved. I am thankful for the honesty and integrity of this company. They did the right thing and now have a customer for life.

Review 27 (2020-04-27 - Rating: 5)
Had a great experience dealing with Alpine. Corey and his team helped me evaluate my current system and to troubleshoot some difficult things. Would highly recommend the crew at Alpine Heating & Air Conditioning here in Austin!

Review 28 (2022-05-05 - Rating: 5)
I’ve been using Alpine Heating & AC since 2018. Cliff (the owner) has always been helpful & genuine to solve AC & Heating issue(s).In my case this week, my AC #2 unit which provide the cool/warm for 2nd floor level using the Nest thermostat which control this unit was out due to the error (e23) “no power to Rc wire detected” and since the AC was out 2 days prior and our local Austin weather in April was cool during in the evening so no AC was running until AC needed to running normal setting schedule then I found out from my Google Nest app that AC #2 was “off line”..meaning no power, not charging the Nest thermostat then Nest has no battery to operate and communicate to WiFi.at first, I thought it is the Nest thermostats issue. I the started troubleshooting by switching the RED Rc to RED RH port, still not work and thought I have a bad nest thermostat. I switched and unbox a brand new Nest thermostat but same error.So all these happen on a Sunday (which day #3 without AC) and I thought no one would work so I turned to you tube video. I guess each video show from different region in USA so AC configuration may be different. In my case the furnace (part of the AC unit to control air flow) located in the attic and mentioned from the video was the AC drain got clogged up. My Furnace has 2 drainages, the primary drainage goes from my furnace to a pvc pipe to a below bathroom sink and the secondary drainage went to my out side below the eave of the 2nd floor roof and it was No clogged, dry and so my drainage pan below my furnace.Cliff advised me about the primary drainage that I didn’t know about. So spend at least 2-hrs there to clean out. It was dirty from previous replaced unit got rusted and tech didn’t clean out and I wouldn’t know.But still not work..Cliff send out the first visit (Monday / day#4 without AC) and the tech named Scotty and he did some measurements at the furnace and remove various wire connection to measure with his volt meter and realized intermittent power in/out then he went straight to my break panel located in my garage wall and advised me to required them electrician to replace a furnace faulty breaker. Scotty said it is NOT his job to touch anything outside of AC related and the breaker panel is one of them. I got silent heart broken and can’t figure out why because definitely my Furnace get intermittent on/off power and my AC guy is here and why not get the power back.(Day #5 without AC) @ 1pm appointment, the electrician arrived and confirm “it is NOT a breaker and no need to replace). He went to the furnace and tried to figure out about no power. There is a power on/off switch near by the furnace and open to take a look inside and there is a power wire was bare touch the contact due to the broken plastic piece to hold the screw and the wire in place, but whomever installed this switch way back in 1998 was supposed to loop the power wire and tie in w/ the screw and instead leave the straight wire between the screw and the plastic part. The electrician replaced to a new switch and we get power to the furnace. Now, the furnace is running and blowing out just air (not a cool air).(Day #6 without cool AC) Cliff send out a 2nd team (Jose & Victor). Jose check the power reading at the outside compressor (which AC unit locate outside next to my home structure) and power reading there was good. Jose did some power measurements at the furnace and realized the 1st team (Scotty missed place the power line of the overflow sensor). Jose did a re-work and now cool air is blowing. Because of the wrong connection Jose said the outside compressor did not running). Jose was nice enough to check and ok with my 2 units does not need additional Freon. Within 15min of visit. Jose able to get the cool AC blowing cool air).I just wished that Jose was the 1st team to visit and figure that would save us 2-days sooner with working AC.At the end Cliff was a helpful to me of communicate thru text and my bill was $125.00. Asked for CLiFF & Jose to solve y’all AC issues.

Review 29 (2021-01-29 - Rating: 5)
The fan was running continuously even when the heater was not running. Called Alpine and they sent someone in 30 minutes. The technician found out that the thermostat failed and replaced it right away. Problem fixed in less than an hour. Superior service!

Review 30 (2019-11-04 - Rating: 5)
Honest, dependable, outstanding are a few of the adjectives to describe this company. Corey, Jose, Reid and Jordan are fantastic. We would HIGHLY recommend this company for your heating and air conditioning needs/concerns. It is refreshing to find such a great company.

Review 31 (2020-05-18 - Rating: 5)
It is a pleasure to work with your team. So happy with the work and how quickly the respond was to address our A/C issue. Norma, Jose & Reid are awesome to work with. Very much appreciated! I will not hesitate to call you guys in the future.

Review 32 (2017-04-20 - Rating: 5)
I have used Alpine a handful of times over the years and they have always provided great service and expertise. Corey has always gone above and beyond. Highly recommend.

Review 33 (2015-04-17 - Rating: 5)
Hands down. The best AC company in town!These guys are great, always there to help and very detail orientated. I manage a number of properties here in town and these guys are my go to....Have never let me down. Always going above and beyond which is hard to find in this business. I cannot recommend them enough!

Review 34 (2020-05-26 - Rating: 5)
Love these guys, who were recommended to me by a coworker. Honest and trustworthy. I dont leave many Google reviews, but when I do its because the quality stands out. Thank you Alpine.

Review 35 (2021-06-23 - Rating: 5)
They replaced my AC unit and were fantastic! They were incredibly accommodating and had the best prices around. I am so happy I found them and cannot recommend them enough.

Review 36 (2023-08-18 - Rating: 5)
Prompt response to an urgent request. They came and fixed the issue with reasonable charges. I would highly recommend this company!

Review 37 (2022-07-11 - Rating: 5)
I would highly recommend Alpine air to anyone that asks! They were able to help me in a critical AC situation and couldnt be happier.

Review 38 (2022-09-19 - Rating: 5)
The tech they sent was smart, friendly, and sincere. lets hope the rest of the company is as great as he is!

Review 39 (2023-05-26 - Rating: 5)
I appreciated their level of service today! Their communication has been fantastic too!

Review 40 (2024-06-07 - Rating: 5)
Easy to understand pricing. Fast service. Happy customer.

Review 41 (2021-04-29 - Rating: 5)
I have been using this companys services for the last 2 years and I wish I had known about them sooner. They provide excellent service and every employee I have dealt with has been very pleasant.

Review 42 (2020-08-11 - Rating: 5)
Talented technicians and excellent customer service! It really helps that they are focused on quality over quantity.