Alexander Services AC & Heat

Located in Houston,

Address: , , ,

Phone:

Rating: 3.6

Review 1 (2018-08-13 - Rating: 5)
I recently had a rare coil failure on my condensing unit outside for my air conditioning system. Alexander Services had to order the part and install it. It took about a week to have the manufacturer build the part and to be installed. The unit was still under warranty and Alexander Services was on top of the repair from start to finish. Since the repair there has been no problem. I find that they always do quality work and it is done right the first time. I highly recommend them and will continue use their services.

Review 2 (2018-06-25 - Rating: 5)
I have been using Alexander Services for probably close to 10 years now!They have always been great, courteous,, prompt, efficient and friendly!They have always been quick to respond on service calls and about 3 years ago they replaced my whole unit inside and out at a great Price!!But I just had an issue where I was gone all day on Sunday and got home at about 6pm and it was 85 degrees in my house and the unit would not kick on.I called and the owner, Leo actually came out himself and fixed it in 20 minutes, and the only charge was a normal service call.He apologized to me that I had to deal with this Issue.The house cooled back down immediately and all was great!!Thank you Leo and Alexander Sevices!!.

Review 3 (2018-07-05 - Rating: 5)
The tech (Mike) arrived on time and was extremely polite, professional and patient. He answered every question to my full satisfaction. He went over all issues found and work that was needed. The work was completed in a timely manner . Overall, quite pleased with Alexander Services and will be using them again for my future cooling and heating maintenance. Highly recommended.”

Review 4 (2018-06-22 - Rating: 5)
Great value and excellent service. Its all too common to have sales staff over-promise and under commit, but this company actually went the extra mile to make certain my family and home were their top priority. We appreciated their promptness and just wanted to say thanks for the new heating and air conditioning system, and also delivering it on budget.

Review 5 (2012-12-18 - Rating: 5)
I really appreciate what this business did for me and my father. Thank you for working with us on pricing and timing. On one of the hottest days of the month you were there in under an hour and had things working like new in no time. Alexander Services was there when I needed you and I want to shout out to Leo and Mike for their great customer care of an elder man and his daughter.

Review 6 (2018-06-23 - Rating: 5)
Mr Kerr responded quickly and got my air conditioner working to keep me from sweating up a storm in August heat. His pricing for the replacement was excellent and fulfilled everything he represented. Very trustworthy!!

Review 7 (2013-02-19 - Rating: 5)
I have used they guys a few times now and have had nothing but an excellent experience each and every time. They are extremely knowledgable and have always been very prompt and come prepared to do the job. I have always been treated with the utmost professionalism by them and I would highly recommend them to anyone who is in need of air conditioner repair.

Review 8 (2018-06-28 - Rating: 5)
The guys were very professional and friendly. I was very worried about not having A/C because my elderly mother lives with me and I have 3 dogs. They guys came in and did the job quickly and the heat wasnt even a factor. I was very surprised how quickly and efficiently it was all taken care of.

Review 9 (2017-09-26 - Rating: 4)
Super professional demeanor with these guys. It was yes maam the entire time. Mike and Josh did a great job. They even got the parts in early. Other than being a little bit late, Im happy. Also, I was given a direct number should we have any future issues and they were nice enough to take pictures of what was fixed for me and send them to me. It was a mess and they cleaned it up.

Review 10 (2014-01-17 - Rating: 5)
Very timely and professional service. The work was performed exactly as it was quoted. We will definitely use again in the future.