ABC Austin Service Express

Photo of ABC Austin Service Express

Located in Houston,

Address: South Building 3, 1250 Capital of Texas Highhway, #400, Austin

Phone: +1 512-379-6775

Rating: 4.9

Services

  • Identifies as Latino-owned
  • Online estimates
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-09-16 - Rating: 5)

    I am remodeling a shed and needed to have a licensed HVAC tech to install a mini split. I talked to about 4 different companies and ABC Austin Service Express provided the fastest, competitive and best customer service. Omar was very diligent in getting me a quote with my requirements and I wanted to have the unit raised from the ground and to have copper lines and electrical wires be protected by an enclosure. The installation was done to perfection. His techs are very experienced and good at customer service. We discussed the location options and they did the rest. Very happy with the results.

  • Review 2 (2025-02-19 - Rating: 5)

    Great experience overall. I called on Monday night and a repair technician came Tuesday first thing. We were working to a tight deadline that was hit and although the repairs were more than expected, ABC were fully transparent throughout and even willing to negotiate a small discount due to the unexpected extra repair.Would highly recommend.

  • Review 3 (2024-10-11 - Rating: 5)

    Highly recommend Omar and his crew. Called Thursday and he was at my house by Friday morning 9am. Had got a quote from another company and they told me it would be 5k for a coil cleaning. Omar came and told me that my issue was not only the coils but I had a leak as well, ans that a coil cleaning would not fix my problem. His crew arrived by 1030 and by 130 they were done with the install. Very professional, efficient, and straightforward. Highly recommend this company and his service.

  • Review 4 (2025-01-16 - Rating: 5)

    We have used ABC Air Conditioning for many years. They treat you how you want to be treated. They are very responsive, competent in their analysis of the problem and present multiple potential solutions to the immediate problem and explain the positives and negatives of each Course of Action. They provide fast service, very competitive pricing and quality equipment with no pressure tactics. As my wife described working with them, “They care about their customer as a person.” I think very highly of this company and the people working with the company. That is why I keep coming back.

  • Review 5 (2024-10-18 - Rating: 5)

    Omar is amazing! Our system went out on a Friday and he was there the next day to take a look and replace our unit. Great communication, great service, great people! Thank you, Omar!

  • Review 6 (2024-10-28 - Rating: 5)

    Had a great experience with Omar at ABC. He is very knowledgeable and quickly identified the issue I had with my air conditioner. Within 30 minutes, it was back up and running. Can’t recommend him and his team enough.

  • Review 7 (2024-10-01 - Rating: 5)

    I couldnt be happier with the service we received from ABC Austin Service Express! Our AC went out, and they came to the rescue quickly. The technician was professional, knowledgeable, and had our system up and running in no time. They explained everything clearly and even gave us tips on how to maintain the unit for better efficiency. Exceptional customer service, fair pricing, and top-notch work! Highly recommend them for all your air conditioning needs. Thank you for keeping our home cool!

  • Review 8 (2024-11-02 - Rating: 5)

    I was visiting my family in Austin and the ac broke and I google an ac company and I found abc Austin service express. Omar showed up and fixed it with in a few minutes. We are so happy Omar helped my aunt out. He was funny and easy to get along with. My aunt liked him that she offered him some food because it was close to dinner time. I recommend Omar and abc Austin service express

  • Review 9 (2024-10-23 - Rating: 5)

    Omar and his crew have always taken good care of our facilities. Even on weekends and holidays, they always respond quickly, and their customer service is 10/10!

  • Review 10 (2024-10-04 - Rating: 5)

    Omar and his guys are great. Gave multiple options, and we were scheduled within a few days. Work completed in a day. 10/10 would highly recommend.

  • Review 11 (2024-10-14 - Rating: 5)

    Came out the same day. Provided options and had a new unit installed and working that same day. The price was significantly lower than other quotes I had gotten. Quick, clean, and quality. Top ratings.

  • Review 12 (2025-01-09 - Rating: 5)

    Omar has been an amazing tech he helped me with a simple fix at my rentalproperty and i can’t stress this enough how thankful i am thank you Omar and team !!

  • Review 13 (2024-10-06 - Rating: 5)

    Expertly determined my exact needs. Good pricing with fast and excellent installation. I highly recommend this excellent company.

  • Review 14 (2024-08-20 - Rating: 5)

    Omar came out today and looked at my ac unit and all it was a bad breaker. Funny is that the first person said I needed a new unit and wanted to charge me like $16,000.00I called for a 2nd option and omar came by and said I only had a bad breaker. I paid his fee and gave him a $300.00 tip because he saved me thousands of dollars. This guy is the best.Call ABC Austin Service Express and ask for OmarIll definitely use and recommend them forever

  • Review 15 (2024-07-02 - Rating: 5)

    Amazing service!!!! So attentive, informative, very reasonably priced! Omar and his team are amazing and have been so great for the clinic I work at. Within 1 day our AC was fixed perfectly. Would never recommend anyone other than ABC Austin Service Express!!!!

  • Review 16 (2024-06-06 - Rating: 5)

    Omar, Alex, and team saved me today! After my regular HVAC guys had me wait 2 days (in 90 degree weather) and charged $700 JUST to diagnose an AC coil leak, I called around for other quotes to perform the service. Omar promptly gave me a quote at a very fair price and got the job done same day. Will definitely call them first for all future needs. Thank you!!

  • Review 17 (2024-07-04 - Rating: 5)

    Omar and his team saved the day with a very quick turn around on fixing a major component of my A/C during the middle of summer when he was clearly already busy. It was a tough install of an evaporator coil and a new furnace in a very cramped attic. They also took good care to keep my house clean. He was vary helpful, explaining what was wrong with my system and walking me through my options. Very satisfied and highly recommend them!

  • Review 18 (2024-10-01 - Rating: 5)

    Quick install of a new ac unit in the heat of summer and the crew was nice and communicative. Have and will continue to return for business.

  • Review 19 (2024-02-02 - Rating: 5)

    Great experience with these guys. Omar and Alex were super easy to work with. They diagnosed a refrigerant leak behind a wall within minutes and were able to repair it the same day. They explained each step of their work and didnt mind at all when I watched them diagnose the issue. Our previous ac guy had bypassed our low pressure switch after refilling three times, putting our compressor at risk as it ran dry for days. Now the system is charged, leak free and fully working. ABC are super nice guys. They have a new customer for life. Cant recommend highly enough. Thanks Alex and crew. 👍👌👍😁

  • Review 20 (2024-09-17 - Rating: 5)

    Omar and his team are very fast. Loved itThey fixed it in lees than 45 minutes

  • Review 21 (2024-03-05 - Rating: 5)

    I could not be happier with my results, Omar and his crew at ABC were very professional and knowledgable. Their work was excellent and on a timely manner. It was a great experience, out of five stars, I give them a six!!! Highly recommend!! Esperanza R.

  • Review 22 (2024-06-16 - Rating: 5)

    ABC has installed two units at our house, and the work that they have done has been very timely, professional, & clean. Once you have a conversation with Omar, the owner, you know youre not dealing with a company that is just trying to upsell you, but one who is there to genuinely help resolve the issue. Omar and his techs are very personable and make you feel like youre family! With everything costing more these days, ABC Austin Service Expresss prices are fair and straightforward with financing options available. Call Omar and his crew at ABC Austin Service Express next time you need refrigeration/HVAC work done!

  • Review 23 (2024-06-12 - Rating: 5)

    Review for ABC Austin Service Express:I recently used ABC Austin Service Express for an AC repair, and I am extremely satisfied. They provided great service, arrived on time, and were very professional. The pricing was fair and transparent, with no hidden fees. The technicians were honest, not pushing any unnecessary services, and their quality of work was top-notch. My AC is now running perfectly. Highly recommend them for any AC repair needs!

  • Review 24 (2024-08-29 - Rating: 5)

    Best company, very good prices and fast service..Omar and his team are polite and they cleaned up very well as well.ABC Austin Service Express is the company to call

  • Review 25 (2024-07-16 - Rating: 5)

    I am writing a second review for ABC service express. These guys are incredible. I first used ABC in 2020 and again last year for another air conditioner in another property. The guy I have been working with who I believe is the owner is incredibly responsive he clearly has my phone number saved and will respond to me anytime he knows. I’m in a pinch with my air conditioning system, even if it’s late at night. I would say he is more reachable than some of my friends that I’ve known my entire life.I know so many five star reviews are almost hard to believe as someone who works in home improvement sales, I had a hard time believing them myself, but my experience has been nothing but exceptional, I highly recommend using these guys. Their prices are fair. They do it fast and they treat you like a lifelong friend even if you only buy two systems from them which can’t be an absolute fortune.

  • Review 26 (2024-03-21 - Rating: 5)

    Omar and his team are the best and they gave us the best possible price and the best warranty. They were very flexible on time both my husband and I really enjoyed Omar and his team. ABC Austin Service Express will be the forever HVAC company we use in the future and for family and friends. Ask for Omar.

  • Review 27 (2024-07-16 - Rating: 5)

    Omar was super fast and helpful! Very affordable too! Highly recommend their service for a reliable and quick fix! These texas summers can be crazy hot and I’m so grateful that I found this service!

  • Review 28 (2024-07-22 - Rating: 5)

    My airhandler had a freon leak. I called in the morning. Omar said they would try to be here late this afternoon to replace it. But they were very busy and didnt get here until early the next morning. But they stopped by to recharge the leaky unit to get us through the night. installation went very well. It was up and running by 1:00 PM. Omar and installers were friendly and courteous went the extra mile. I highly recommend A B C Austin Service Express.

  • Review 29 (2024-10-30 - Rating: 5)

    Omar is the best. He came out at 5 pm and fixed it in about an hour. AC back in business

  • Review 30 (2024-03-10 - Rating: 5)

    10000000% recommend. easy going teamwe installed a. new ac and heating systemthey made the experience very funny that my husband went out and did some BBQ and for my husband to do this is saying a whole lot because he has never done this before. they werent the cheapest but we are very happy with everyone from abc Austin service express from the first phone call to the end. thanks everyone for the best experience

  • Review 31 (2024-02-04 - Rating: 5)

    The team was quick, courteous, and professional and kept the work areas neat and tidy! Were very happy with our system, its worked fantastically through the summer and winter with no problems and our electric bill even went down.

  • Review 32 (2023-05-11 - Rating: 5)

    Omar is totally worth every penny. I had a company come out and service my air-conditioning system because Omar was out of town and I decided to wait for him. The other AC company said I need a brand new complete system and want to charge me $22,000, so I decided to wait for Omar. Omar showed up around three days later And said that I only needed the indoor unit not both indoor and outdoor. He save me around $15,000 . I have been using Omar for around four years and I will continue to use them and his company. I highly recommend if you need a second opinion, or an honest opinion, he is a person to contact , just ask for Omar

  • Review 33 (2024-10-23 - Rating: 5)

    Omar did a good in finding the problem with my ac, it was a good price and fast serviceWill use again

  • Review 34 (2024-05-17 - Rating: 5)

    Great service, they came out and fixed my AC immediately. Juan Carlos and Omar were able to find the issue and fix immediately. Thanks for everything! Highly recommend!!!

  • Review 35 (2024-06-12 - Rating: 5)

    We just had our HVAC replaced by ABC Austin Services, and let me tell you, it was a total game-changer! With the summer heat in Austin creeping up, we needed a new system fast, and these guys delivered big time.Out of the four quotes we got, ABC Austin had the best price by far. But it wasn’t just about the money—they got the job done in just a couple of days! Their team was super friendly and professional, showing up on time and working like a well-oiled machine.Now our AC is pumping and we’re staying cool as cucumbers in this Texas heat. Seriously, it’s like night and day compared to our old system. If you’re looking for top-notch service, great prices, and a crew that really cares, go with ABC Austin Services. They’re the real deal!

  • Review 36 (2023-01-04 - Rating: 5)

    This guy is really good. The other company wanted To replace the air conditioning system and charge me like $16,000, and Omar and his team came by and said that I did not need to replace it and I paid about $1400 and he gave me a two year warranty. The system is working great, and I strongly recommend them. to replace the air conditioning system and charge me like $16,000, and Omar and his team came by and said that I did not need to replace it and I paid about $1400 and he gave me a two year warranty. The system is working great and I strongly recommend them these guys save me about $15,000.Honesty is the number one thing. I appreciate ABC Austin service express

  • Review 37 (2024-07-15 - Rating: 5)

    They were excellent. Addressed the problem and fixed it with no issues. I had a billing problem on my end, they were understanding and we got it sorted. Id recommend.

  • Review 38 (2024-03-13 - Rating: 5)

    These guys are number 1. They come out quick and install or repair (done both) fast with excellent results. Fair pricing great service. Using ABC for as many future services as possible. Thank you for getting me up and running.

  • Review 39 (2024-03-10 - Rating: 5)

    This is a weird review, I had a ac problem and the person who was here seemed not to trustworthy because he said that I needed a new air conditioning system. I saw the ABC austin service express truck across the street who happened to be Omar and called him right away to help me with my situation and Omar agreed to come over even with the technican from the other company there. after Omar checked the system he found that I only need a $550. part and the system has been working for over a week. the other person didnt have anything to say. always get a second opinion... thank you Omar with ABC Austin Service Express. he saved me like $14,000.00 ......thanks again Omar

  • Review 40 (2024-03-09 - Rating: 5)

    This company is great. These guys are Amasome. They. Came out on the weekend and gave me a really good price. They also cleaned up really good. Ask for Omar this guy is an ACE

  • Review 41 (2023-08-18 - Rating: 5)

    Wow, do you not want your air to go out during the hottest day of the year in Austin, TX! But if you do, then you better call Omar at ABC Austin Service Express and his hard working staff! The fixed our air in no time flat. They were great to work with, fast, and reasonably priced. I cant recommend them highly enough.

  • Review 42 (2024-06-28 - Rating: 5)

    Fantastic team! Very responsive and efficient! Highly recommend! Will definitely use again! Thankful to have found them!

  • Review 43 (2024-06-15 - Rating: 5)

    Excellent service. I had a coil leak and Omar and team finished the job going above and beyond. Definitely recommend them for hvac services

  • Review 44 (2023-08-18 - Rating: 5)

    I knew what I needed and called to get a quote (I was shopping around). Omar answered the phone when I called and was able to get me what I needed quickly. Their quote was similar to the ones I received from 3 other companies, but slightly lower. I decided to go with this company bc of that, but also bc they made it so easy to get a quote and book it. Within 24 hours I had a completely new unit, fully installed. Alex -one of the guys that came out to do some of the installation- was very communicative and polite. Overall Id say its been an excellent experience.

  • Review 45 (2024-10-03 - Rating: 5)

    Glad I found ABC. Straight-up expertise with hometown style customer service from a bygone era. Thanks again for the help!

  • Review 46 (2023-07-16 - Rating: 5)

    A good friend referred me to Omar and ABC Austin Service Express when I reached out to some friends for a referral for AC service. My AC had shutdown, and it was getting hot in the house. Fast. I called Omar and he set up an appointment for Monday. Then he called back and started asking questions. 2 minutes later he was looking at my system on FaceTime. 10 minutes later the issue was identified and a temporary fix in place. At 6:30 p.m. on Saturday night. Omar got a customer for life!

  • Review 47 (2023-07-15 - Rating: 5)

    1 million stars!!!!! I called Omar, never having spoken with him in my life. My commercial ice maker was beeping, it was driving me and all of our members at the Club crazy. Even though he was busy working, he dropped everything to help a stranger. He walked me through step by step and helped me find a solution to my problem. Super nice, helpful, knowledgeable, professional, the list goes on. Bless you Omar🤙

  • Review 48 (2022-11-08 - Rating: 5)

    I needed to have my walk-in refrigeration installed for my restaurant and Omar saved the day. He and his team are so knowledgeable. You can tell they’ve done this type of job many times. They went way beyond the duties of the job. I’m so happy I went with this company. It was a difficult job and they really came through for me! Thanks so much! I will definitely be using them again for all my refrigeration services!

  • Review 49 (2023-07-26 - Rating: 5)

    I recently had two ice machines breakdown and ABC service Express was able to repair them within 2 days and the price was awesome. Im now having them come back to my property to diagnose and repair an HVAC unit. This company is excellent and Omar will get someone out to you in a very timely manner that exceeds any company Ive ever dealt with in Austin.

  • Review 50 (2021-10-22 - Rating: 5)

    Omar and his team from the start were very knowledgeable and patience from the beginning. He explained everything from start to finish and everything he said was done. He told us that it would look bad before it looks better. He was 100% correct and the final look was incredible. They had financing available which was very easy on our budget. Omar and his team are awesome from start to finish. I recommend this company to everyone..Thanks again Omar

  • Review 51 (2020-01-20 - Rating: 5)

    Omar and his team are amazing. I have been working with Omar and ABC for 12 years and every time his team and he are excellent, on time, deliver exceptional customer service, and are professional. I appreciate the work that they do and the service they provide. If your ever in need of heating, cooling, or refrigeration services Omar and his team are the ones to go to. Omar makes sure that his customers are well taken care of. Believe me, 12 years of working with Omar and I will continue to utilize him each and every time I need too. ABC Austin is the place to go to not only in Austin, but in the surrounding cities of Austin as well. Give them a call.

  • Review 52 (2023-06-24 - Rating: 5)

    Omar and his team of HVAC professionals at ABC Austin Service Express are the guys to call if you have any problems with your A/C or heating. We recently bought a house and had problems with a decrepitly old A/C unit and Omar showed up checked everything out and walked me through his process with layman analogies that anyone can understand (and I mean anyone, I know next to nothing about HVAC). Once we agreed on the best path forward for our budget, he and his team were here the very next day and we had a new system installed and working before the day was out. Much appreciated on a blistering June heatwave!We cannot express our gratitude enough for their expertise and fast installation.If we could rate 10 stars we would. Seriously these guys are the absolute best in Austin. Highly recommend. Ask for Omar, he’s got your back. He certainly had ours.Thank you again Omar!Dustin and Tara

  • Review 53 (2020-08-04 - Rating: 5)

    I have been using ABC for nearly a decade, for maintenance service calls and full replacement of our system when that was warranted. Omar, the owner, and all his staff always provide excellent service, working until everything is functioning properly again and we are satisfied. Omar is always professional and straightforward with you about the identified problem, the service needed and the options available. If I have any issues with our heating/cooling system, I know who to call and know that we’ll be treated well every time.

  • Review 54 (2023-08-04 - Rating: 5)

    Stop all your research and choose ABC Austin Service Express (ABC) and look no further for an awesome Heating and Cooling company! I live in California and have a rental home in Leander, Texas. My tenants advised the 17 plus year old heat pump was no longer cooling efficiently. After replacing the indoor coil twice already, it was apparent I needed a new system. After conducting extensive research, I decided to install an American Standard heat pump which Consumer Reports rates the highest for customer satisfaction and reliability. I found ABC on American Standards website and observed they had the highest FIVE STAR Google reviews, are NATE Certified, and are designated a Comfort Care Dealer for American Standard. Omar, the owner, took my call and answered ALL my questions. All my preliminary research strongly emphasized that choosing a professionally trained NATE Certified installer was the MOST important determinator of reliability and life of any HVAC system. Omar walked me through every detail of his installation practices, including the after-installation Quality Assurance inspection his team performs one week after the initial install to make sure the unit is operating within manufacture specifications! Omar helped me decide on the heat pump model and indoor air handler, and I signed an online contract with ABC on Friday night, and Omars team installed the brand new system on Saturday morning! In fact, while his highly trained team were installing my unit, Omar advised he needed to leave the country for a few short days, but would be available by text, email, phone. As promised, Omar took time to answer my ALL my texts, calls, and e-mails through the entire weekend even though he was on a short break with his family! Omar literally rolled out the Red Carpet for me from the moment he answered my call on Friday afternoon, through installation on Saturday, and afterwards! Therefore, I can confidently say, STOP all your research and hire ABC today!

  • Review 55 (2022-08-10 - Rating: 5)

    Omar and his team installed a mini split, which allowed me to have extra office space in my home. His team was professional, friendly and fast. They also had the best prices of what I shopped around. Very happy and would recommend!

  • Review 56 (2023-06-07 - Rating: 5)

    Jessica responded to our concern immediately and then set up an appointment for Luis came out to the home first thing in the morning to service the a/c unit! He was very detailed, very patient, and professional. He aswered all my questions and assured me that the system would be well maintained. Big relief as we have young kids.Thank you Jessica, Luis and ABC Austin Service Express for high quality service!

  • Review 57 (2024-11-20 - Rating: 5)

    My AC went down and needed a repair/review of the problem. When I contacted the ABC Austin Service and they sent Omar to help with my AC issue. Omar was great to work with. He was very prompt on the time commitment and provided an accurate details along with the options to choose for the repair. Once we agreed on the plan, Omar was diligent in making sure my AC was replaced with in 24 hours. I highly recommend Omar and ABC Austin for anyone looking for help.

  • Review 58 (2023-09-19 - Rating: 5)

    Just a fantastic experience. Omar and the guys at ABC would be my recommendation for anybody needing AC work done in Austin. He was very prompt and clear in his communication the whole time and I definitely appreciate the help getting me out of a bind. Thanks guys!

  • Review 59 (2022-07-14 - Rating: 5)

    Omar and his team were so wonderful to work with! Our a/c coil had a massive leak and the unit completely stopped working. They were super responsive, made us a priority, worked with the warranty department to get us a replacement coil asap, and were super efficient installing the new part (and ours was a complex setup). They even made sure to cover all surrounding areas with a drop cloth to keep our floors clean. They showed us the old coil (and the oil that leaked out) and the new coil to explain how it was built differently (therefore less prone to leaking) to educate us. We will definitely use them again for our second unit. I highly recommend ABC Austin Service Express!

  • Review 60 (2022-08-23 - Rating: 5)

    Amazing customer service and incredible professionalism. Highly recommend! My evaporator on my unit was freezing over and blowing warm air due to a bad Thermal expansion valve at my home. ABC Austin Service Express LLC went above and beyond to troubleshoot and fix my unit. The technician Luis was kind, highly knowledgeable, and answered all our questions and fixed the issue. What a great experience!

  • Review 61 (2021-07-22 - Rating: 5)

    Jessica, Luis, and Omar were super responsive when our A/C went out, and went above and beyond to get us up and running as soon as possible with competitive pricing and warranty and professional and friendly service. They helped educate us about what we needed and pros/cons of different units. We were really happy with our experience and will definitely use them again when we need to, although we hope it isnt soon! :)

  • Review 62 (2021-08-28 - Rating: 5)

    Omar was so nice and responsive. He took the time to explain what needed to be done and was very fair with the price. Every small business owner needs a trustworthy and honest repair person they can depend on. ABC is ours for sure!

  • Review 63 (2023-03-23 - Rating: 5)

    Weve used ABC twice (two separate units) and couldnt be happier. Same day service, polite and professional teams, fair pricing and great communications throughout both experiences. I wont call anyone else. Highly recommend.

  • Review 64 (2019-08-30 - Rating: 5)

    Omar and his team responded to my phone immediately. I didn’t have to go through an answering service to request a repair on my AC. Omar and team came out first thing in the morning and repaired my AC promptly. Omar didn’t make any promises that he couldn’t keep. His prices were acceptable and reasonable. I highly recommend his team for my AC needs.

  • Review 65 (2018-04-18 - Rating: 5)

    Good value and price. Omar and his team were courteous, professional, left a clean workplace, punctual, and efficient. They arrived as scheduled promptly at 8 am, we had a full replace of outside unit, new thermostats, attic furnace, and dampers for a zoned system completed by noon. So far, all working great. Definitely recommend.

  • Review 66 (2017-03-04 - Rating: 5)

    Omar is amazing!! They were super fast, professional, and their price is the best by far! I have been so impressed with everything. Omar even came back out to our house to tell us about a rebate and saved us another $400. I have recommended them to my friends and family!!!

  • Review 67 (2017-01-25 - Rating: 5)

    I have used Omar and his team on over 20 different projects, from new construction to remodeling to maintenance. The communication from Omar is excellent as well as the quality of work. Any problems I have ever had, have always been met with a can-do attitude that is rare. I have recommended him to family and friends and now recommend ABC Service Express to whoever reads this review!

  • Review 68 (2022-01-27 - Rating: 5)

    Omar came to help us last Monday when the first cold front of the year came. He gave us a free quote, while providing options that fit out family’s needs. Once we decided on what worked, he came out and installed a whole new unit. After only a few hours of work we had heat once again. The ABC team made sure to get rid of any evidence of them being here. Great work!

  • Review 69 (2018-12-27 - Rating: 5)

    Omar and his team are wonderful. They have been here twice, once for the A/C and once for the furnace. Both times they made sure the job was done right. Both times Omar has been out here he has been professional and explained exactly what the problem was. I would definitely recommend ABC Austin Service Express.

  • Review 70 (2023-06-24 - Rating: 5)

    The gentlemen that came out to help my family and I were phenomenal! They were very kind, highly professional and did everything quickly! Ill definitely recommend this service to people should they have any sort of AC or heating issues

  • Review 71 (2023-02-07 - Rating: 5)

    1. At that time, affordable compared to other companies, however I think their prices went up.2. Fixed the problem3. Honest, nice and reliable4. Their company offers a 1 year warranty ( for the service they provided for us)These guys came out the same day our AC broke, in the extreme heat and worked super hard until the job was done and the sun went down. They do not have any hidden fees or surprise costs . I will reuse them and recommend them. They did a good job!

  • Review 72 (2020-03-28 - Rating: 5)

    I just had a great experience with ABC Austin Service Express and will definitely be using these guys going forward. The owner is very knowledgeable, very responsive, he holds his team accountable for their work, and everyone I met was very courteous and professional. And of course most importantly the result was excellent. I called them to fix a job that had been botched by another company who wouldnt own up to their work. Ive used several HVAC services over the past years for several properties and was mostly disappointed, so I am super happy that I finally found Omar and his team!

  • Review 73 (2024-08-17 - Rating: 5)

    Did a great job with my new AC system. compatible price as well

  • Review 74 (2020-03-08 - Rating: 5)

    Omar and his team did an awsome job. He saved me about $1000 on this job. They were here on time and really cleaned up after themselves . i highly recommend them. I would give them 10 stars if i couldABC Austin Service Express saved the day

  • Review 75 (2019-08-09 - Rating: 5)

    Omar and his team were beyond fabulous. They came on a days notice ! His team worked 10 hours in the extreme heat to put in a new AC system upstairs so we would have AC before our daughter delivered her twins!!!I cannot say enough about the reliability, expertise, and professionalism!They are the BEST!Don’t use anyone else!!!

  • Review 76 (2017-08-06 - Rating: 5)

    Our AC went out on weekend at 5pm, called about 10 companies, ABC was the one who responded right away for an immediate repair. We spoke w/ Omar who came out right away and fixed the issue within 15 minutes. Omar was super professional, fast and kind. We highly recommend their AC business and we will continue to work with them in the future!

  • Review 77 (2022-03-03 - Rating: 5)

    When my long in the tooth AC went out yet again, I knew it was time to finally bite the bullet and get it replaced. During this process, I got a few bids from several businesses - some more thorough than others, most very professional. In the end, I knew I wanted to do business with a service company based in South Austin. Like most, I feel its important to do business locally - the more local, the better.What I appreciated first about ABC Austin Service Express was the level of detail Omar provided via email for the several options I had based on the general description he had of my current system. Absolutely no pressure here - just a list of possible replacements along with ballpark pricing. While it wasnt the lowest bids I received, ABC Austin Express did provide a greater deal of detail from the get go, up front pricing, and filled my requirement of being a local company.After narrowing it down to two of the options, Omar explained the pros & cons to both. There was, again, no pressure to go with the higher priced model; just facts & figures on which to base my decision. I expressed my interest in getting this done imminently. At this point, Omar dispatched one of his crew (Luis) to take a look at the current set up. It was already late afternoon/early evening. This is where the experience went from very good to great.To provide some background, at least half of the companys that I spoke to warned me of several week delays due to supply chain issues. I was entirely prepared to wait a few weeks for my AC replacement. After reviewing my home and discussing the process with me, I told Luis we could move forward. He said they could do it the next day. With my consent, they proceeded with removing the old system that evening before returning the next morning for install.The next morning, they arrived well within the window I was promised. Omar let me know that it could be longer depending on how long it would take to pick up parts, but he set a very realistic expectation. After a decade and a half of home ownership, Im accustomed to the 4,6,8 hour window promise and someone arriving late (if not the next day). Not so here: Punctuality & professionalism are obviously things that ABC Austin Service Express take pride in.Throughout the process, Luis kept me updated and provided me with insights with what they were doing, why they were doing it, and pointing out some things that were misconfigured in my original AC install. As a technical person, albeit not in the HVAC field, I really appreciated this level of detail.The AC install was completed within the window they promised with no hidden charges and no upsell attempts. The crew took the time to thoroughly clean up behind themselves and - aside from a frosty new AC - didnt leave a trace that they were even there. The price we agreed on was the price I paid. Not to wax nostalgic too much, but it is definitely appreciated when someone honors their word and values a handshake.I was so impressed with the work they did, I went ahead and asked about getting my water heater replaced. Less than 24 hours later, I have a new water heater installed.In closing, I highly recommend giving ABC Austin Service Express a chance to earn your business. The crews are friendly, punctual, professional and take pride in their work.

  • Review 78 (2024-05-18 - Rating: 5)

    Omar and his team did a fabulous job installing a new system on a Saturday. Very good price

  • Review 79 (2021-01-31 - Rating: 5)

    We hired Omar and his crew to diagnosis and address issues with heat/cool loss, temperature imbalance and dust problems in our 23 year-old Austin home. Many of these homes were built with a very cheap minimalist approach and the entire ducting system was flawed in many ways. From the initial contact through completion, ABC was fantastic to work with. Omar took his time in the attic, closely looking at everything and clearly explaining the issues he found, what his recommendations were and why. This differed from other companies we received quotes from who showed up, took a quick look, and offered us more of a patch and move on approach. ABC removed everything, including the furnace/blower and rebuilt the entire air plenum and ducting network the right way. The crew was totally professional, respectful and cleaned up after themselves. The priced seemed very fair to us and we are very happy with the upgraded system thus far. When we remodel next year to add extra square footage, well be calling ABC. Thank you!

  • Review 80 (2018-08-09 - Rating: 5)

    Great, fast service. Weve dealt with Omar several times and Im happy everytime. Very knowledgeable, and he explains what hes doing and why. Hes also a very pleasant person to hold a conversation with. Very down to earth and doesnt make you feel awkward at all. I highly recommend their services. Ask for Omar. He will call you when hes on his way and he always comes on time.

  • Review 81 (2023-06-15 - Rating: 5)

    They will have my business for as long as I live in Austin. Bought a new house, had a young baby, and then our furnace broke on the coldest day of the year and then our HVAC broke on the hottest day 8 months later. They were able to get us out of a pickle same day in both situation.They are honest, transparent, and fair with their pricing. Absolutely recommend.

  • Review 82 (2017-06-09 - Rating: 5)

    Omar from ABC Austin Service Express has now twice provided exceptional service to us. He is friendly, respectful, professional and very honest. Both times he has been honest about what needs to be done to fix the problem, buying us more time before the furnace and AC units (original ones 14yrs+) need to be replaced. I read in another review where he was called a Super Star...and I agree! Omar is definitely our go to person. Definitely recommend you give him a call when you need help with your heater and AC!!

  • Review 83 (2021-11-19 - Rating: 5)

    Omar and his team did an awesome job for me. I called him on his second opinion and the first company wanted to charge me for a brand new compressor and their price was like $4000 and when Omar came out he found out it was a tripped breaker and all that needed to be replaced was the breaker. He showed me that the amperage for the compressor was normal based on the specs on the outdoor unit. His price was very reasonable and fairAbc austin service express is the best

  • Review 84 (2018-06-29 - Rating: 5)

    Crazy Story —My neighbor across the street had a leaking evaporator coil. The neighbor next to me had their AC serviced two days ago and on the same night my AC system was acting up. Thermostat was reading 74 but inside the temp was rising to 76+ and the unit was continuously running for several hours. I immediately called a company for an AC check.The first company found that I, too, had a faulty evaporator coil (manufacture defect) and they quoted me an obscene amount of money to fix it, along with the diagnostic fee I already paid. I would have to wait several days for repairs - on to plan B...I contacted ABC Austin Service Express through text (Bella!) and not only was I quoted a fair price for the repair, they could come to my house the next day. Although the timing was a little off (scheduled between 8-10am but got to me around noon), I’m very pleased with my service and price. Omar is incredibly respectful, wanted to answer any questions I may have had, and insured that I was in good hands before the crew left.You want fast, exceptional service? Call Omar and the ABD team. I know who I’ll be calling FIRST next time.

  • Review 85 (2017-03-12 - Rating: 5)

    I have been using Omar wirh ABC Austin Service Express for 10 years with my business and they always do an excellent job. Omar is very responsible and professional. They have always had good prices on all air conditioning and refrigeration. I plan to use them for many years to come. I have been recommending them for years and will continue to do so.

  • Review 86 (2020-05-20 - Rating: 5)

    Omar and his team are great. They arrived on time, worked efficiently and professionally. The team wore protective face masks and foot coverings without a request from me. At the end of the day, I am left with a new smooth operating, cool and efficient working system. I highly recommend their services.

  • Review 87 (2024-12-02 - Rating: 5)

    Very fast and efficient service! We love ABC Austin!

  • Review 88 (2020-06-15 - Rating: 5)

    Omar and his team did a complete system replacement on my home along with new duct work. My existing unit was undersized and not doing a good job of keeping my home comfortable. Omar came and took a look and gave me several options on different units (Seer Ratings) and let me pick the one that best fit my budget. He told me how long the job would take and once I picked the option I wanted, he and his team were able to get my A/C replacement done very quickly. They arrived on-time, were extremely professional and left my house as clean as it was before they arrived. I now have an amazing American Standard system that keeps my home as cool as I desire. I am so happy with their work and I have already told everyone I know that they need to reach out to Omar and ABC Austin Service Express for their HVAC needs. I can promise you that you will be more than satisfied! Do yourself a favor and reach out to ABC for your HVAC needs. They are truly incredible!

  • Review 89 (2018-05-28 - Rating: 5)

    Omar was so wonderful to work with! We had an emergency on Sunday of Memorial Day weekend and he got right in and fixed the AC the same day at a reasonable rate. Highly recommend ABC. Although I neglected to get her name, the lovely lady who answered my call was so nice, knowledgeable and sympathetic to the issue. We will definitely use ABC again.

  • Review 90 (2022-02-03 - Rating: 5)

    I was referred to this company and I am incredibly thankful! Oscar is knowledgeable, professional, and provided impeccable service. My HVAC has been out for over a month and freezing temperatures expected that evening. He was able to diagnose the problem quickly. The parts, labor, and price was more than fair and he was able to install the same day. He also noticed a calcified copper pipe on the hot water heaters and replaced those as well - water damage averted! I will be using ABC Austin Service for expected future repairs!

  • Review 91 (2024-09-17 - Rating: 5)

    Very nice and professional from beginning to end. Will certainly use them again.

  • Review 92 (2018-11-10 - Rating: 5)

    Omar and his team were fantastic! He called me within seconds of my text and let me know my AC unit was still under warranty when other companies didnt mention that when giving me a very high quote. They did great work and went above and beyond checking AC performance and even changing a few filters. Pricing was very fair and Ill use them again for sure.

  • Review 93 (2021-06-02 - Rating: 5)

    Omar is great, always on time, custom job hit timeline, and Jessica is just fantastic!!! She was the liaison between my restaurant and the owner and was transparent through the entire buildout.Definitely will use them again and highly recommend!

  • Review 94 (2018-01-25 - Rating: 5)

    ABC Austin Service Express has been providing heating and ac work for our family for over 18 years. We met Omar because our neighbor used his services and recommended him. He has maintained our system, helped on a build out, and showed us how to get maximum life out of our system. When it was time to replace the system he did it very economically. He does the work as promised. He also provided ac and heating services to my parents, which gave me and my siblings the peace of mind knowing our parents are in good hands. Highest recommendation!

  • Review 95 (2020-05-04 - Rating: 5)

    Omar, along with his assistants did a Wonderful job installing our new air conditioning system.Very professional along with excellent customer service!After looking into other businesses, we are Very Pleased we decided to go with ABC AustinService Express!

  • Review 96 (2019-11-08 - Rating: 5)

    Was the best experience from quotes all the way through installation will recommend to anyone looking. Omar helped me get everything I needed and didnt pressure to sell me. And Juan Carlos and Luis were very professional and hard working. They even worked in the rain.

  • Review 97 (2017-04-16 - Rating: 5)

    ABC and Omar the owner are great. I have used him for the last 10yrs and he has been top notch. Not only does he work with me on price he shows up even if it is late. I really appreciate that he and his workers are clean and respectful, which is key when they work on my rentals or commercial properties. His number is worth saving in your phone so do it now because I have and it has saved me time and money all these years.

  • Review 98 (2024-06-30 - Rating: 5)

    Really am happy with the friendly and professionalism, Omar and crew demonstrated. Fast. Friendly and super fair.Thank you Saddiqui.

  • Review 99 (2020-09-02 - Rating: 5)

    We were sweating bullets at our house, so I called another company initially to come out, and they assured me that they would be here the next day. So when the next day arrived, they called to say that they made a mistake and couldn’t come until October. I went back online and started reading reviews and came across ABC Austin Service Express and saw they had really good reviews. I called them and they came out the very same day. Not only was the rep Omar on time, he quickly resolved our issues. Thank God for this company!!! I will never go any where else. They have a life time customer with my family and I. Do yourself a favor and call them for your AC issues. A+++ service!!!

  • Review 100 (2021-09-09 - Rating: 5)

    Amazing customer service!! I am so thankful I called this company today!! Our AC stopped working this afternoon and our house temperature kept going up a couple of degrees every hour. We called and scheduled a time for someone to come out first thing tomorrow morning, and then I got a text almost immediately after hanging up saying that someone could be at our house in 30 MINUTES!! The wonderful employee arrived and diagnosed/fixed the problem so quickly. And now, literally three hours after calling ABC, my house has cooled over 10 degrees. I am so thankful for this company and their incredible customer service and professionalism. The most positive home repair experience I have ever had.

  • Review 101 (2018-05-09 - Rating: 5)

    Omar is the best guy in the business. Hard working and honest.When our unit went out on New Years Day he had his crew out working late into the night in the freezing weather to get us fixed up that very dayI would NEVER use another company.

  • Review 102 (2021-05-14 - Rating: 5)

    My hot water heater stopped working. I called ABC at 9am and they were able to come at 11am. Luis was very professional and gave me options for repair vs replace. I decided to replace given the age of my water tank. He removed my existing tank and had a replacement installed by 5pm. Setting up the appointment, communication about arrival time, and payment were all very smooth. I highly recommend them.

  • Review 103 (2021-04-03 - Rating: 5)

    ABC Austin Service Express provides exceptional service and take really good care of their customers. Came home from work Friday night to find my water heater was leaking at the expansion tank. Frantically called many plumbers, but they were booked up . Called ABC and the owner picked up on the first ring, listened intently to my water heater situation , and talked me through how to safely turn it off. He was also able to fit me on their schedule for the very next day! Their field technician came promptly in the morning, was very courteous, assessed the situation,, explained what needed to be done, and replaced the expansion tank for me. He also suggested some other things to keep the unit running smoothly. A very professional job. Highly recommend this company! ABC rocks!

  • Review 104 (2021-04-09 - Rating: 5)

    Omar at ABC Austin Service was incredible. We had been without AC for 5 week, went through several providers, and within 10 minutes, Omar was able to diagnose and fix the problem. In addition, most places make you wait a full week for an appointment...ABC was at our house within the hour. This company is amazing.

  • Review 105 (2018-12-29 - Rating: 5)

    I recently had some major plumbing issues that I couldnt seem to resolve with other plumbing services, Im happy to say that we finally have zero problems and plan to recommend them to anyone who needs affordable professionals! Omar was very informative and friendly as ever, the entire team worked in the cold temperatures outside and got the job done! I highly recommend ABC plumbing!

  • Review 106 (2017-02-06 - Rating: 5)

    Omar at ABC Austin Service Express was quick on servicing our heater system. We had called another company and it was 4-5 days before they could make it out and ABC Austin had someone out and fixed before 4pm the same day. My home was warm before i got home. They are fast and quick on dianosing and very affordable. I will recommend them to family and friends.

  • Review 107 (2017-02-06 - Rating: 5)

    ABC is always timely and does a great job. I called last minute due to a broken AC and Omar did not hessitate to come check the unit without any appointment. They are our go to company for things we need done. The crew is always providing great customer service and they are all extremly friendly. Great, personal service at a great price. I recommend them 100%.

  • Review 108 (2018-01-19 - Rating: 5)

    This is an awesome company. They came out and installed a new complete system in cold weather and gave me a good price and we also qualified for a city rebate. Omar and his team atABC Austin Service Express are the best

  • Review 109 (2018-09-13 - Rating: 5)

    This Company and Omar are Great! I am a serious Do-it-yourselfer. I have experience and knowledge in may things including AC Systems. This Job was bigger than something I wanted to tackle. I had a lot of problems getting a solid up front estimate from all the other companies I called.I was referred to Omar and ABC Austin Service Express by a friend and I was glad I called. Omar was straight forward and to the point. He did not play any pricing games or hanky-panky. He quoted a fair competitive price, showed up the next day and did a wonderful detailed job.I recommend everyone give them a try.

  • Review 110 (2017-02-06 - Rating: 5)

    Omar was awesome. .......hard working guy who worked till midnight when my system had gone out. Another time he was here at 7 a.m. I dont know when this guy sleeps, but when your AC is not working, he understands that timeliness is important. I think he is honest and fair too. Highly recommend.

  • Review 111 (2022-04-06 - Rating: 5)

    I loved our experience with ABC Austin Service Express, we worked with Omar, he is very attentive. Easy to get in contact with and always answered all of our questions. Top tier customer service! Highly recommend

  • Review 112 (2017-11-04 - Rating: 5)

    ABC Service Express came out today and did a phenomenal job diagnosing and fixing our A/C system when 2 other well known companies simply couldnt. The owner, Omar, was upfront and honest about the time involved, the cost, and the resolutions, and he was extremely professional and courteous the whole time. We loved that he didnt rush to conclusions or try to sell us on repairs we didnt need. After several attempts by other A/C companies to fix our unit by applying patch work and overcharging us, it was nice to know that it was finally getting done right for a fair and reasonable price! As a Christian based company ourselves, it was nice to feel that Omar really cared about getting it done right with honesty and integrity. Thanks again Omar, our A/C system is working better than ever! Do yourselves a favor and call Omar at ABC Austin Service Express, you wont be disappointed!

  • Review 113 (2020-08-19 - Rating: 5)

    My wife and I woke up to a warm house one morning in August. Both of us had to travel out of town for business so I immediately started searching google and yelp for Residential HVAC contractors. I put in two calls to two larger HVAC companies that had 24/7 call centers that said a technician would call back shortly. After waiting an hour or so to hear back I started searching again and I found ABC Austin Service Express locally in South Austin. Omar the owner picked up the phone immediately and was able to get a tech to inspect my condenser by 11:00, well before I even got a call back from the larger companies technicians. I got several options from Omar right away. I called around to compare prices from two other contractors and his price and availability to get our system back up and running was best. Omar was very patient and helpful working through this via pictures and texts while I was out of town. The techs did a quality install and were very polite. Great service and price. From my experience these concepts are usually mutually exclusive in the world of contractors. Good on ABC for breaking the mold.

  • Review 114 (2021-04-18 - Rating: 5)

    ABC Austin Service Express came out and gave us second opinion on our ac system. Omar said the same thing the other people said but we like Omar and the way he explained everything, so we decided to purchase a new ax and heating system and he also has financing which really helped us out because of the COVID-19. Hes price and monthly payment were very within our budget. We are so happy that we called Omar and his team...thanks again Omar and the abc team

  • Review 115 (2021-01-15 - Rating: 5)

    This was our second time using ABC Austin Service Express for a complete new Air Conditioning unit for our home. Omar and his staff handled the job with the utmost professionalism as they did the first time they installed a new ac unit for us. We couldn’t be more pleased with their work. Competitive pricing and technical know how. ABC Austin Service Express is highly recommended.

  • Review 116 (2018-10-19 - Rating: 5)

    AC went out and it was going to take several days for other companies to get the parts and schedule installation. We called ABC and the owner Omar promised to have the parts and install it the next day. Not only did he keep his promise, but they were able to save us money and were much more professional than the other competitors we called. We cant say enough about how professional, courteous, and responsive ABC Service Express was! Before you waste your time with anyone else, call ABC Service Express.

  • Review 117 (2018-06-20 - Rating: 5)

    Omar and his team were fantastic - he is friendly and professional, as were his staff. And he obviously knows his stuff! Omar not only diagnosed the problem with my AC immediately, but he explained the problem and the fix in a way that I understood. He was candid about the pros and cons of my options, and I felt comfortable making an informed decision. In a Texas summer being without air conditioning is.. what’s the word.. hellish?! ABC Austin Svc Express was responsive and fast. I can’t say enough good things about Omar and his team. He is always going to be the guy I call. Thank you!!!

  • Review 118 (2019-04-10 - Rating: 5)

    ABC went above and beyond my expectations from the first phone call to the sale and the install. Everyone was friendly and professional and understanding of what I needed done. I personally want to thank Robert and Frank, great guys. My AC works great. They installed 2 bathroom vent fans and a new hot water heater. Also they installed insulation in my attic. All the work looks very well done and they left my home clean. Thanks everyone at ABC.

  • Review 119 (2017-06-20 - Rating: 5)

    Omar came out all the way to our home 10:30 at night to come diagnose and fix our air conditioning on a hot muggy summer night. Identified our issue amazingly fast and got it back up and running in minutes! Even gave us a deal under list and showed me some maintenance tips to boot! Will definitely recommend to any one with any sort of issue from here on out. Definitely won all my future business.

  • Review 120 (2019-03-26 - Rating: 5)

    Frank was super helpful. They went the extra mile by cleaning the water heater system for me and replacing a worn valve on top of agreed upon services. They were super quick to boot, and reasonably priced when I compared them to others. Thanks again Frank for being patient with us, and helping us out!

  • Review 121 (2021-04-14 - Rating: 5)

    Can not say enough great things about ABC Austin Service Express. My AC damper and zone board needing replacing and Omar and his colleague did an awesome job. They are very trustworthy and hight recommend them. Thank you Omar!

  • Review 122 (2020-03-09 - Rating: 5)

    Omar and his team is very reliable, courteous and professional. They take the time to answer any questions I have about operating and programming my thermostat, with patience! Great value and great service. Thank you Omar, for always being so reliable!

  • Review 123 (2018-03-23 - Rating: 5)

    Omar and his team are amazing! They make sure you get just what you need and their prices are more than reasonable, taking into account their fast, responsive service and their willingness to address any issues.I would recommend this company without any hesitation.

  • Review 124 (2019-02-12 - Rating: 5)

    Great experience with Omar and his crew. Recommended by our remodel contractor, Omar was very responsive and helpful. The fan in my HVAC would run continuous, even when the heater was off. The tech spent time troubleshooting the system to determine that the high-efficiency motor (with its electronics) was the culprit. Omar provided quotes for replacing just the motor or the complete air handler (I chose the latter). His techs came as scheduled and replaced the unit, and left everything as clean as it was -- final charge was exactly what was quoted, no surprises. Very happy with the work and communication.

  • Review 125 (2018-07-24 - Rating: 5)

    I called them during the recent heatwave. They were at my house in about an hour. Omar found the problem and fixed it quickly. By the time he was finished, I had cold air, a great experience, professional service and all at a great price. I could not be happier and I definitely recommend this company.

  • Review 126 (2021-02-22 - Rating: 5)

    Omar at ABC Austin Service Express is absolutely amazing! He did a wonderful job installing a new American Standard system for us that works incredibly well. Our home is so comfortable now. He has also troubleshooted a couple of minor problems with me over the phone as well that have saved me money and also saved me and my family from being uncomfortable with a hot house by fixing my issues immediately over the phone without having to have a tech come out. How many HVAC companies do you know that will sacrifice profits and put their customer’s satisfaction and comfort above them making money?!? I promise you that you will be 100% satisfied with Omar and ABC Austin Service Express. Do yourself and your family a favor and call them for all your HVAC needs.

  • Review 127 (2018-07-31 - Rating: 5)

    ABC Austin Service Express was quick to respond on a Saturday morning. Omar was great to work with and was able to diagnose issue quickly. Thankfully he had the part on his truck, so our a/c was fixed quickly, and it cost us less than expected. His pricing was fair and we will continue to call on ABC Austin Service Express for our a/c and heating needs.

  • Review 128 (2021-09-29 - Rating: 5)

    I contacted ABC after my husband tried to install the Nest thermostat and “suddenly” discovered the AC was no longer working. I spoke with Omar, who saved the day. He was able to help me out right away, over the phone, and saved us hundreds of dollars that other companies would have charged. He talked us through the repair process step by step, and was so patient. Even asked for pictures so he could see what we were working with. Omar and ABC will be in my contact list forever now, I can’t imagine using anyone else. Can’t say enough great things about this company and Omar!

  • Review 129 (2018-02-14 - Rating: 5)

    ABC Service Express did a fantastic job on our AC. They came out on a Saturday the same day I called. They gave us a great price on a new unit. Our Entire AC unit was replaced by Monday. The team was super friendly and efficient. I highly recommend this company.

  • Review 130 (2020-08-13 - Rating: 5)

    ABC Austin Service Express is the absolute best and most honest ac company that I could find. I patiently talked with 13 other local and surrounding dripping springs ac companies and ABC was who I chose to use. They were THE only company that was honest with me about my ac issues. All of the other companies were very dishonest trying to persuade me into spending money on a completely new system. Thanks to ABC my home is cold plus I saved a lot of money !!! Omars customer service is awesome and Fernando is a very knowledgeable technician. I would recommend ABC to anyone !!!! Honesty goes a long way. Thank you ABC !!

  • Review 131 (2018-05-08 - Rating: 5)

    Awesome experience. Our ancient AC unit stopped working on a Saturday morning and it was replaced within 24 hours. The entire process was fast and painless. The business receptionist was incredible and answered a lot of my questions before I got a chance to ask them. Omar was professional and honest, preventing me from spending unnecessary money on ducting replacement that I thought I needed. Totally recommend ABC Service Express.

  • Review 132 (2023-07-26 - Rating: 5)

    My a/c went out I called and spoke to Omar and he did some troubleshooting with me over the phone POOF low and behold the a/c popped back on! He saved my life! 100% recommended 5 stars for him and the company. Ohhh its 106 degrees right now! thanks a million

  • Review 133 (2020-09-02 - Rating: 5)

    My AC was blowing extremely hot, and I couldnt get anyone to come out. I called ABC Austin Service Express and they came out the same day. The service reps name was Omar, and he was super nice and really explained everything in great deal and resolved my problem. I see why they have so many great reviews. Thank you ABC Austin Service Express!!!

  • Review 134 (2018-06-21 - Rating: 5)

    Omar and crew are fast, efficient, and have great deals in good equipment. We requested a replacement on a Wednesday and by 2 pm on a Thursday we were up and running with a new handler, condenser, new ducting in our higher volume rooms and a purifier to boot. This was all price matched and just over 5k for an American Standard 3 ton unit load. Service cant be much better than that.

  • Review 135 (2017-10-09 - Rating: 5)

    Omar came out on a Sunday when our a/c stopped working, turns out we needed an entirely new system. His team arrived early the next morning with all the parts for the replacement and got us up and running quickly. I would recommend ABC to anyone.

  • Review 136 (2017-02-06 - Rating: 5)

    I rely on ABC Service Express for any AC issues. The owner Omar was friendly and very informative when explaning the process and reason why my unit was not working and that is very valuable to me as a customer as I didnt feel like I was being taken advantage of like other companies would do when they try to sell you more than you need. Omar was very honest and indicated exactly what I needed, not more or less and that makes me trust him! I will continue to use them in the future for sure!

  • Review 137 (2019-11-10 - Rating: 5)

    ABC Austin Service Express is a great company. A week ago we had no heat when we woke up in the morning. Omar, the owner, sent his man Louis and he figured out the problem, unfortunately it involved putting in a whole new air handler unit. Louis set the system to a single zone so that we would have heat until they could come back and do the install. Louis and Juan Carlos came and installed the entire system along with a new furnace. The house is 15 years old and the furnace was going to be the next thing to go. They re-zoned the house and now we should have better airflow that will minimize hot and cold spots upstairs and downstairs. We’re very happy with the installation. They were very professional and very clean with the installation. We had ABC Austin Service Express install a new AC 5 years ago. Omar and his guys do Great work. Thank-you, ABC Austin Service Express, Todd and Julie Mortenson.

  • Review 138 (2018-03-18 - Rating: 5)

    Omar was awesome! It was one of those super cold days in December and the heater wasnt working. Omar came out to look at it at 9pm, figured out the problem right away and fixed it the next day. Highly recommend him, great service!

  • Review 139 (2017-05-06 - Rating: 5)

    Omar and his team we were called out to my home because I had an air conditioning problem and they diagnosed it very quickly and gave us a good price on installing a brand-new air conditioning system. My wife and I were so happy with the work that we decided to cook some meat outside and invite them to eat with us . They were friendly responsible and cleaned up very well after themselves. I will recommend them to family and friends. They are highly recommended

  • Review 140 (2024-02-23 - Rating: 5)

    Omar and his team are awesome and they went above and beyond to help me resolve some plumbing issues.

  • Review 141 (2019-11-01 - Rating: 5)

    Could not recommend highly enough!! Omar was kind, efficient and thorough and got our heat running again on a very cold day. He arrived on time and completed the job quickly. 5 stars!

  • Review 142 (2021-05-29 - Rating: 5)

    Omar and his crew came out to see about my ac unit malfunctionin, and was told it needed to be replaced. They were very professional and affordable. The team was professinal and friendly. I will definitely use them again if I ever need help with my ac unit.

  • Review 143 (2020-06-11 - Rating: 5)

    Omar arrived within 45 min of my call to office. Tried to fix but unit kept locking up. Recommended replacing and suggested I get a second opinion to confirm. Decided to just do it. It was 14 years old and it’s way too hot to wait for another company to tell me the same thing. Was back within an hour with the new unit, had it installed in a little over four hours, provided comprehensive invoice, cleaned up all work areas and was overall a very personable and professional rep of the company. Even rehung some duct work that had kinked up to improve airflow to some of the bedrooms. Much appreciated!!!!

  • Review 144 (2020-03-03 - Rating: 5)

    I have used ABC for all my AC problems. They are always fast to come out and have knowledgeable techs who could always diagnose the issue almost immediately. I had a lot of problems this past summer with the outdoor unit and finally had to replace it. Not only were they able to replace it the same day, they beat all the other places I called on the price. I had to get my coils replaced today and once again they beat everyone else’s price. They did a fast and most importantly, clean removal and installation. I have in the past and will still recommend them to anyone who asks me. I have always dealt with either Raul or Omar and they are always on time, which seems to be the complaint with most HVAC places.. they say they will be there between 1pm-2pm and you don’t see them until 4.. ABC has always come out right on time every time. Definitely a 5 star company! As I said, I recommend them to everyone.

  • Review 145 (2022-02-24 - Rating: 5)

    Called Omar since I had an issue with out walk in cooler. His team came out within 3 hours of calling him. They were able to identify and repair the issue very quickly. His team also showed me what the issue was and cost for the repair.

  • Review 146 (2017-02-04 - Rating: 5)

    Omar and ABC were recommended by our son who worked with them in Austin when he managed a complex there. Our son had relocated to Florida but stayed in touch with Omar. Get this, we live near Birmingham, AL and Omar and his crew made the trip from TX and really treated us like family! Highly recommended.

  • Review 147 (2024-10-14 - Rating: 5)

    Omar at ABC Austin Service Express always seems to come through! As a Realtor, he’s helped clients of mine with different HVAC issues and he’s fast to respond to help and that is imperfect in this fast moving market! Give him a call and he’ll take great care of you at a fair price.

  • Review 148 (2018-10-26 - Rating: 5)

    I had a water pipe burst at 4AM that flooded the upstairs of my home. I had a terrible time trying to get everything stopped and was pretty unhappy. I called the company out and they sent out an emergency repairmen right away. Omar was super respectul and helpful and made sure to review the work he did with me before he left. Wont ever call anyone else.

  • Review 149 (2019-11-08 - Rating: 5)

    I have been using ABC Austin Service Express for at least 2 years. I have used them for regular maintenance (air filter changes) as well as duct work and repair work. They work efficiently and fairly. They have also done work on Saturday when we are closed and they cleaned up everything very well. We were ready to open Monday morning. Highly recommend this company.

  • Review 150 (2020-04-25 - Rating: 5)

    Omar and Fernando are the absolute best! They replaced an entire unit within hours of coming over for the initial inspection (thank goodness because it was 85 degrees inside our house). They were super friendly, explained everything thoroughly and gave us a great price. Definitely recommend!!! Thanks guys!!

  • Review 151 (2017-02-05 - Rating: 5)

    Omar and his team at ABC Austin service Express were called out to give a second opinion. The first company said I needed a new system and the second company said I needed a new outside unit but when I called Omar all the problem was a short in the wires in between the wall, after him and his team found and repaired the short it has been working good sense then. Guess who I will call when its time to replace my Ac unit...Thats right, ABC AUSTIN SERVICE EXPRESSHighly recommended.....

  • Review 152 (2020-02-22 - Rating: 5)

    ABC is the best contractor Ive worked with for *any* home service, but especially for HVAC. Omar is attentive to detail and personally makes sure everything gets done right. He ensures customers get their moneys worth, and also goes the extra mile to make sure insurance and warranty providers get as much information as possible to reduce the customers out-of-pocket costs. I cant recommend ABC highly enough.

  • Review 153 (2018-08-11 - Rating: 5)

    We had an AC go out recently. I called Omar and he had his guys out there with a new unit that afternoon! He was recommended to me by a friend who used him to replace a furnace. These guys are friendly, prompt, do a great job and are very reasonably priced!! They also clean up after themselves! I will continue to recommend ABC Service Express to anyone who needs any HVAC help!

  • Review 154 (2017-03-11 - Rating: 5)

    Omar came out to my house when i had an emergency with my AC unit being out. He did a really good job and solved the problem right of way. I highly recommend ABC Austin Service Express. Did a really great job. Thanks Omar!!

  • Review 155 (2017-04-13 - Rating: 5)

    Omar was extremely professional! I needed some insulation added/moved in my attic, so I called him. He was very honest about the work he was doing and I didnt feel like he was taking advantage of the fact I know nothing about insulation. I would definitely contact him again for any future insulation or air conditioning needs!

  • Review 156 (2018-02-27 - Rating: 5)

    Cant speak highly enough about the knowledge and professionalism of this company. Had an emergency with my HVAC system and Omar went above and beyond to get things back running correctly for me. He even left me with some knowledge and a greater understanding of my system. I am a customer for life and would recommend to anyone looking for quality service.

  • Review 157 (2018-05-28 - Rating: 4)

    The service tech, Omar was excellent. He was very knowledgeable. Omar showed me step by step what the AC problem was. Pricing was reasonable. My only complaint is the answering service told me someone would call me back in 5 minutes when in reality it took almost 2 hours.

  • Review 158 (2017-02-11 - Rating: 5)

    Not only did ABS Austin come out the next day to help. Omar gave great advice. We were able to get two units at a reasonable cost and installed right away. Will be getting more services from them. Honest and reliable company.

  • Review 159 (2020-07-23 - Rating: 5)

    Omar was extremely professional and knowledgeable. He was able to diagnose my problem immediately and fixed it the same day. Pricing was more than fair and I would recommend this company to anyone who values honesty and effiency.

  • Review 160 (2017-03-31 - Rating: 5)

    I normally dont take the time to write a review for a service like this, but Omar called me back right away when I called, took his time to answer my questions and was not only the lowest price in town, he was the most professional. What makes this a 5 star review? Omars follow up after the service done. in todays world, you pay for customer service just as much as the job being completed. I would use ABC Austin Service Express again and I will. thanks!

  • Review 161 (2019-01-15 - Rating: 5)

    Had a broken shower valve and had to turn off the water to the house. Was expecting and prepared for the wall to be opened up and was very nervous about the price tag. Frank was knowledgeable, fast, and efficient. They were able to come same day and get us fixed up with a quality repair for a price much lower then I expected. I prefer to try and do my own repairs based on past experience but this was a positive experience that has earned my trust and business. I highly recommend them and plan to call them for the maintenance of my AC and water heater in the future.

  • Review 162 (2021-09-08 - Rating: 5)

    Somewhat crazy times these day with covid, etc. It was taking weeks to get an a/c situation resolved quickly. Everyone, Im sure was trying their hardest what with employees getting sick and high demand, etc. But what a fortunate situation that we came across ABC Austin Serive Express. Omar was refreshingly responsive from the first moment we spoke and delibrete and optimistic about what could be done quickly and effectively. Everything Omar told us might be achievable within a short time frame was accomplished even faster than he suggested and his team (thank you Luis and Juan Carlos) were professional, on-time, courteous and very knowledgable. We had tenants nearly 2 weeks without A/C (other than portable units which we promptly bought them) yet Omar was able on a Sunday evening of Labor Day weekend was to find a new (hard to find) unit, pick it up in another town an hour away, and have it installed within 24 hours. WE CANT THANK YOU ENOUGH, ABC - you have a long-time customer!

  • Review 163 (2017-10-15 - Rating: 5)

    AC not working for 2 days now and other company unable to check the problem till next 5 days... Checked on reviews and found out ABC/Omar will be the right person to call... glad we checked the reviews, hes indeed a pro !!! Customer service is up notched... he came in the same day we called him and in just few minutes he fixed the problem... very nice guy with a very reasonable price ... Highly recommended !!! keep doing what your doing Omar... Thank you and God bless !!! :-)

  • Review 164 (2021-02-19 - Rating: 5)

    I know that everyone is going through a difficult time right now with the freezing temperatures, no electricity, trying to keep your home warm and pipes from freezing. I purchased a new HVAC unit from Omar this past spring and with the electric company turning off and on the power for that last few days do to the storm, my system lost power. I called Omar and with him having no power himself for days...he still drove to Dripping Springs on bad roads to service my unit. I told Omar how customer service is always been so important to me when making major purchases for my Home. Omar went above and beyond any customer services Ive experience in the past. Turned out it was a burnt out Breaker switch on my circuit grid, not the unit. I appreciate you Omar!

  • Review 165 (2019-04-19 - Rating: 5)

    Our air conditioner went out and we had no idea how we would pay for it. ABC Austin came immediately to see our unit and we were able to get it replaced the next day. They also were able to finance it for us. The process was real fast! They are very professional with their work and we totally recommend them.

  • Review 166 (2018-01-26 - Rating: 5)

    They did an awesome job, they took over someone else who didnt finish the job and im very happy with their work and price. Omar and his team really saved us time and money. They are my ac and heating company. I strongly recommend them

  • Review 167 (2018-01-25 - Rating: 5)

    Omar may be the best subcontractor I used in an extensive remodel. Hes very reasonable, quick to respond and does the work on time and as promised. Ive recommended him to a number of friends who all tell me the same.

  • Review 168 (2018-05-02 - Rating: 5)

    I had someone from ABC come out Monday to look at my home, and they were able to come put my system in the same day! The assistant was very helpful over email answering all my questions and same when they came to my house. They were very fast and friendly. They had my entire old system taken out and new one put in in under 2 hours! Very happy experience.

  • Review 169 (2019-06-13 - Rating: 5)

    I just wanted to say that I’ve never in all my years of having a A/C service man come by to check my A/C had the best service ever like ABC Service! I’m giving them two thumbs up for excellent service! Omar is kind, easy to talk with about my A/C! I also noticed his honesty because any one else would have charged me for a new unit. That’s a big savings! The problem I thought I had was-not the problem at all and that takes an honest person! That to me speaks volumes! I “HIGHLY” recommend ABC to everyone needing servicing on their A/C unit. Thank you so much ABC service express!!!🙂

  • Review 170 (2020-07-12 - Rating: 5)

    Omar came out on a Sunday to help us with our AC that was not cooling. We were stressed, hot and tired. He fixed it quickly, was super thorough, prompt, explained everything in easy to understand terms and most importantly got the job done quickly. Thanks again for saving us from the heat!

  • Review 171 (2018-07-19 - Rating: 5)

    Our 11 year old AC went out at 2:30 am with expected temperatures to reach 106 today. Omar got to our place on time. He had our unit up and running quickly. He was great about explaining way the unit is supposed to work, the work he did and why the unit shut down. Offered options and pricing right up front. Very pleased with his customer service!

  • Review 172 (2018-06-08 - Rating: 5)

    Frank and Carlos were AMAZING!! They were very professional, informative and fast. They educated us and gave us signs to look for, for next time, which we really appreciated. They even cleaned a vent that was dirty! I will definitely recommend ABC Austin Service Express to all my family and friends. BIG Thank you again to Frank and Carlos for getting us back to the rhythm of our lives! Hopefully we don’t have this issue again but if we do, we know who we’re calling.

  • Review 173 (2018-05-01 - Rating: 5)

    I’m a very satisfied return customer. Omar and his team always do a fantastic job. Personable, organized, knowledgeable, internet-savvy, reasonable rates. What else do you need? I hope they continue to do well - great company!

  • Review 174 (2019-02-19 - Rating: 5)

    I’m happy with this company and will continue to use them. they gave me financing and really helped us out a great deal. we have been using omar and his team for about 6 years. Omar has always giving us excellent service. i highly recommend them 110%

  • Review 175 (2019-12-27 - Rating: 5)

    Omar was very professional, prompt and courteous. System was installed with no hassles. Easy financing was provided, highly recommend ABC Austin Service Express

  • Review 176 (2021-04-27 - Rating: 5)

    ABC Austin Service Express recently replaced my AC System. I highly recommend them for several reasons:1. Provided clear communication about the job and listened carefully to answer all my questions2. Provided several options to select from and listed pros and cons of each in order to accommodate my budget.3. Proven track record and experience.4. Practiced clean installation procedure with professional installation.I will be a repeat customer for their other areas of expertise.Thanks!

  • Review 177 (2021-05-12 - Rating: 5)

    In Jan. 2019 we had our whole system replaced with a Goodman AC/furnace. We upgraded with dampers, Kick Starter Kit on outside unit compressor, Inside/outside surge protectors, p trap pump with a kill switch, and am extra return air vent. Best investment we could have done. Just had the 2 ur maintenance service done and all passed check points. ABC Austin Services was professional, courteous and prompt. I highly recommend them.

  • Review 178 (2018-12-20 - Rating: 5)

    Omar and his team did a really good job on my a.c. and I asked them if they could check my water heater because I had another company that wanted to sell me a new water heater. When Frank checked it and found that a $139.00 valve was bad he replaced it and its working great. These guys saved me about $1700.00 on me buying a new water heater, always get a 2nd opinion from ABC Austin Service Express they are the best.. Frank and Omar did a great job. This is my a.c. and plumbing company for life. I would give them more stars if I could

  • Review 179 (2017-06-20 - Rating: 5)

    Omar not only saved me once, but two days in a row. He came over on Fathers Day and replaced the fan motor on my a/c unit, then the following day my transformer went out on my furnace and he came over at 10:30 at night and replaced it. Couldnt ask for better service! I would recommend him to everyone!

  • Review 180 (2018-07-04 - Rating: 5)

    Our AC was having issues so we had ABC come to the house. They came over to give us a quote within a few hours of calling them. Less than 24 hours later, they replaced the outside unit of our AC and everything was working smoothly. Carlos the technician was super nice, helpful, and took the time to explain everything to me. We would use them again!

  • Review 181 (2020-02-22 - Rating: 5)

    ABC Austin Service Express is outstanding with fast and efficient installation . Omar was very professional with great customer service and scheduling the next day to replace my indoor and outside unitThanks again from our FamilyJesse and RitaKona Ice of Buda/Kyle

  • Review 182 (2020-03-09 - Rating: 5)

    I have used abc for over 9 years and 3 different houses. They are very professional, nice and quick to help with emergencies as well as service requests if it’s installing a nest thermostat to figuring out an entire new system. I highly recommend Omar and his team.

  • Review 183 (2017-01-25 - Rating: 5)

    Omar and ABC Austin are an amazing company! As a commercial property, it is imperative to my residents to have working ACs during the hot Austin months. I know from experience(and a few outages) that Omar and his team are the ones to count on. They are quick to respond, efficient and most importantly affordable. Outside of my commercial property I have recommended Omar to several family members and friends because of the quality of work that is completed.

  • Review 184 (2021-12-31 - Rating: 5)

    Omar and his team did and awesome job; we are so happy they cleaned up and were very respectful, I will definitely use him again and recommend them to all my family and friends

  • Review 185 (2018-06-03 - Rating: 5)

    I am so impressed and thankful to ABC! Our AC went out on a Saturday morning when the temperature was supposed to hit in the 100s. Omar came out to my house promptly to come see what the issue was. My unit was 32 years old, wow! So we replaced the condescending unit and coil. Everything was done on the same day and now I can sleep comfortably. Thank you so much Omar for your promptness, professionalism and quality work. I will recommend both you and your company to everyone.

  • Review 186 (2019-02-21 - Rating: 5)

    We have a few friends who recommended Omar Arredondo, the owner/operator of ABC Austin Service Express to us over the past several months when they have had A/C work done or replacement. They said Omar was an amazingly nice man and did excellent work. They all said they were very pleased with everything, so we knew that when the time came, we were going to call him for help as our unit was installed in 1997 and we knew we were living on borrowed time... for the past several years! In February of 2019, the old HVAC started making a weird noise and the next morning we had just turned it off because it sounded so bad. We got the number from our contractor who had referred Omar to our other friends and called Omar at about 8:00a.m. He came out that morning, checked it out and strongly recommended we not try to fix it but instead replace, but we already knew that. He sat and had coffee with us and talked about HVAC systems, our options, and his recommendations. I actually learned a lot that morning! The next day, his employees came with the new unit and started installing it!His installers are very polite and took a lot of care to put down protection on my floor going into where our unit is located in the garage. They asked me to be sure I was ready before checking breakers to find the one they needed to turn off. (Our house is older and the breaker box wasnt labeled well). They were very professional and hard working. Omar himself came by and helped for a while and showed me our old unit and why it was really needing replacement. After seeing that old condenser coil, let me just say that I am very much looking forward to the better air flow and air quality we will have from this point forward!Omar also made the financial part of the transaction very easy on us, helping us with financing that he has available to his customers and which option would best suit our needs.He is definitely our AC guy now and I am so grateful for the peace of mind about that as he will be maintaining it and fulfilling the 10 year warranty for us. One note - if you think its time to replace, dont wait for it to go out in the middle of Summer - which we were waiting on... we were just going to ride it until it died. But in retrospect, we are so fortunate that this didnt happen in the middle of Summer and if you replace before March 1st, you save money as A/C companies raise the prices of their units on March 1st and again on June 1st. (one of the things I learned from Omar) He really is the best!

  • Review 187 (2020-01-29 - Rating: 5)

    I wanted to share my experience with working with ABC Austin Service, we just purchased a home and needed to get some quick estimates for replacing the aging equipment. Omar was prompt and got to the house right on time. He was very knowledgeable about what was needed to bring everything up to a current standard. We still have to make a decision I would not hesitate to call ABC Austin Service again for our HVAC needs.

  • Review 188 (2020-07-31 - Rating: 5)

    These guys are fantastic!! We hired them to install a new HVAC unit and ducts, and they did quality work. Two months after the install we discovered an issue with the new unit and they quickly came out, diagnosed the problem and made it right at no extra charge. Theyve been so great, we decided to hired them to maintain our unit at our small business as well.

  • Review 189 (2017-06-17 - Rating: 5)

    We needed AC replaced for past 2 months and were limping along with 2 portable units because I couldnt find financing for our needs with our 2488 sq ft home. My coworker LaChandra B highly recommended ABC Austin Service Express. She called Omar a Super Star. Omar gave us a much lower quote than others had. Although initially Omar said he could get to us by the next day within the next 5 hours Omar and his efficient and professional crew had us in cool comfort. Omar is more than a Super Star...his company is not Express its a Bolt of Lightening! The unit he sold us is top notch...in the early morning we were all reaching for blankets because the temp we used to have our old unit at was too cold even for the upstairs bedrooms. I highly recommend you call Omar if you need AC help.

  • Review 190 (2018-08-03 - Rating: 5)

    They did a great job. The technicians we very nice and knowledgeable. They responded to and fixed my problem with one day. ABC has some of the best customers service I have ever experienced and they have made me a loyal customer going forward!

  • Review 191 (2020-02-09 - Rating: 5)

    Omar and his team are awesome , he’s professional and very honest . Someone wanted to charge me over $3,000 and Omar fixed my problem in 30 minutes and charged me only $825.00.. WOW...Thanks Omar and abc Austin service express

  • Review 192 (2017-05-31 - Rating: 5)

    I am extremely satisfied with the work that Omar and his crew did. Omar explained everything and answered all questions we had about our new a/c install. Nothing but great service with this company!

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