Windrose by D.R. Horton

Located in Houston, Texas

Address: 2310 Water Lily Wy, Pilot Point, TX 76258, United States

Phone: +1 214-918-9526

Rating: 3.7

Review 1 (2025-02-05 - Rating: 5)
I purchased a home in stage 7 of 10 stages and I made sure before signing the contract that everything I had discussed with my sales counselor was in the contract. That is very important no matter who I do business with, because, I can misunderstand someone or they could misunderstand me.My sales counselor was Curtis Wienken and my construction superintendent was Dwane Tockey, both gentlemen were fantastic to work with. This is the 4th home I have purchased from a new-home builder.I hired an independent inspector prior to closing to inspect the entire house, the irrigation system and he used a camera to look behind the walls, under the floors and inside the entire sewer and plumbing system, he found a few things that needed attention and Dwane Tockey took care of them extremely fast.My overall experience was excellent.Shortly after moving in, I had to submit a warranty request in December 2023 and the warranty customer care representative Kevin Lodge responded quickly and made sure the work was completed in a timely manner. Kevin was a very friendly guy and excellent to work with.As of February 2025 I have been in the home over 13 months and recently had 2 minor warranty requests in December 2024, Kevin Lodge the warranty customer care representative reached out quickly and the minor issues were resolved quickly.

Review 2 (2024-02-05 - Rating: 4)
The experience was pretty good. The home is what you pay for, a great layout with very basic builder grade everything. But its all perfectly livable and the best part it is it gives a good starting point to customize the home the way you want (Which has its negative because im finding out that will be more expensive that expected). Curtis and Zachary the builder were very helpful. Im hoping we dont start finding things wrong with the home over time, but at the moment im happy.PS. if you dont like train noise i would consider sticking around one night before close to see how loud it is inside your new home.

Review 3 (2023-09-19 - Rating: 5)
We had a DR Horton home newly built in 2009 in Fort Worth and were pleased then and were pleased currently with our Windrose home that we moved into March 30th of this year.Sales team was professional and timely with sale and other questions we had. Super friendly and promptly responded to texts and emails. I still go by the sales office just to say hi.Our builder took his time on our walk throughs, answered questions and fixed the blue tape issues promptly.We went with DHI Mortgage and the team was phenomenal. At the time, interest rates were rising, but we were still able to secure a great rate through them. They kept us informed all the way through closing, thoughtful and caring all the way.We were able to address additional issues with the house via the warranty reporting process once we moved in. The folks managing things were timely and courteous.Only pain weve had in all this is the irrigation/landscaping subcontractor. They dont want us to contact them, instead, we get a voicemail saying to contact our builder so our builder can submit a service request. Once were done with our 1 year warranty with the current irrigation/landscaping folks, well go with another company.