Brightland Homes - Houston Office

Located in Houston, Texas

Address: 2050 W Sam Houston Pkwy S #1600, Houston, TX 77042, United States

Phone: +1 713-952-3800

Rating: 3.3

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Comments

Review 1 (2024-12-13 - Rating: 5)
We had a wonderful experience with Katie Mingino, sales counselor for Brightland Homes - Park at Eldridge, Sugar Land, TX. Katie was very professional, client oriented, and friendly. Katie demonstrated thorough knowledge and she was always up to speed on developments in her community Park at Eldridge: she knew off the top of her head which lots were still available to build on, which floor plans were being built on the respective lots, building timelines, lot premiums, structural upgrades, design center options and upgrades, elevation etc. She was always aware of the many discounts and promotions being pushed down from management. Furthermore she had excellent coordination skills with Brightland’s in-house financing/lending team. Overall it was a pleasant and wonderful experience thanks to Katie’s professionalism and dedication. I would certainly refer friends or family members to Brightland with Katie Mingino, without any hesitation. Looking forward working with Katie again in the future. Thank you for the excellent customer service Katie! You’re the best

Review 2 (2022-05-01 - Rating: 5)
I am a local realtor and been in business for 30 years and I not only found Gehan Homes to be of superb quality with the attention to details and innovative amenities to take care of the homeowners desires and those they didnt know they would want (hurricane shutters...Rock Stars)! It was an added plus to work with the sales counselor Lisa Burrows, she was attentive, caring and went beyond to make my clients happy and their dreams + desires come true. Kudos Lisa and Gehan!

Review 3 (2024-08-20 - Rating: 5)
My husband, daughter and I were wanting to purchase a home. After a month of going to dozens of locations with our realtor, we happened across Brightland Homes. There was a new house under construction we wanted to look at. The office closed at either five or six and we got there about fifteen minutes before closing, but the builder, Marcus Smith, refused to end his work day on time. That means, he introduced us to the community, drive around with us to look at several houses with different floor plans, answered every question we had, and told us he would meet us the very next day we had available to do more walkthroughs. Our initial impressions were great! Not only was the community beautiful and the houses were very pleasing to the eye, (the variety was awesome too), but the professionalism and attention given to us by Marcus made us feel warm and welcome. That first day we knew we wanted to live in this community. Over the next month he worked hand in hand with us, frequently responding to our queries after hours when necessary, and went above and beyond to make us feel comfortable with our purchase. To be honest, my father purchased the house for us from Florida, and is a difficult person to work with at times, but its understandable when you are paying cash for a house sight unseen. He had to rely on me, my husband, and Marcus to give him all the information necessary. Fast forward to the day I had a third party inspector from Redfish Inspections, James, whom we used to inspect a different house that we ultimately did not purchase based on his meticulous job, (thank you, James!), and we were met by Craig Karisch, the Senior Construction Manager. He was an INCREDIBLY busy person, and his phone kept ringing, but it didnt bother us at all, because he took time out of his very busy day to stop in when he didnt need to. (A testament to how accommodating he is.) Three house was not completely finished at that time, but he still listened to us and the inspector about our main concerns, even over things like shrubbery. Most people would shrug it off, or say, Im sorry, but we have to use the plants we need to to fulfill our obligation to the HOA, but I was allergic to one of the plants used, and he bent over backwards to have the landscaper go back, take out the two large shrubs, and replace them with a non-blooming substitute. Holy cow! Fast forward to the blue tape walkthrough, and he spent about an hour and a half two two hours going over every single inch of the property, even pointing out minute things we missed that he thought could use some finesse. The house even had a bunch of cosmetic things marked before we even got there. He even scheduled a portion of the driveway to be repoured because it wasnt up to his standards. Even everything was all said and done, EVERYTHING was taken care of! Fast forward to the day we move in. We were hot from the big move, so we took cold showers. We didnt realize the gas wasnt working yet. There has been an issue and outside parties turned the gas off to work on the line, but neglected to turn it back on. Then, several days later, we had a note on the door from the city saying there was an issue and the gas was turned off for repairs. About six days in, we had issues turning on our hot water, and I called Marcus late Sunday night to let him know we had no hot water for us and our fourteen month old daughter, and he directed us to the numbers they posted for us. I did get in touch with the people responsible, and scheduled an appointment for 3:30 on Monday to have them come out and check. However; Marcus notified Craig unbeknownst to us, and Craig arrived earlier on Monday, figured out that our gas was never turned back on, flipped in on, and even went up in our attic to make sure the pilot light was on for our water heater! I cannot say enough for how wonderful our experience was, and the dedication of the team in the development, to make sure we were 100% satisfied with every aspect of our purchase, even after their obligation had ended. A+ service, highly recommended!

Review 4 (2024-12-18 - Rating: 5)
Had a very good experience working with. As a realtor I see Katie worked very hard and her response time was great. One of the best sales counselors in this industry

Review 5 (2022-04-26 - Rating: 5)
Karen Howell was amazing! She made our experience as first-time home-buyers easy and enjoyable. Despite the fact that I was just always on the phone during meetings, Karen was so helpful, gave great information and detailed explanation about the floor plan we chose. She always updates us about the progress of the construction of our house. She is simply the best sales counselor! We would happily recommend Karen to others!Lily and Sam

Review 6 (2022-04-01 - Rating: 5)
Gehan Homes-Great Builder with lots of standard amenities for a valued price. This our second home with them, first was a great Gray Point home in Katy Trails.We loved the home but quickly outgrew it. After much research with different builders in various communities we decided to return and build with Gehan at Katy Lakes. Since we had a wonderful experience with their salesperson Debbie and site construction supv. Don, we decided to buy in Katy Lakes. Thank goodness!!!!! They were both in this community. Process went as smooth and efficient. Questions were answer in a timely manner by both individuals. All information from start to finish was efficiently handle. Any warranty issues that I had were handle in a timely and professional manner. Some Gehan reviews are unjustified regarding quality, sales and warranty. After listening to complaint about these same issue from other residents about their builders, Ill stick with Gehan anytime.

Review 7 (2022-04-25 - Rating: 5)
Gehan Homes offer great customer service. Our family is lucky to have Karen Howell as our Sales Counselor. We could not find our dream home without her help. She was so nice and patient to walk us through the whole process. We are so grateful and thankful to found our dream home, and we are so looking forward to our new home. Thanks so much Karen. You are the BEST.

Review 8 (2022-04-26 - Rating: 5)
We started looking for our home in Oct and Karen reached out to us as soon as the new lots opened up. She was great at showing us the options and allowing us to dig into the big decision we were about to embark on. She even managed to be friendly and above all helpful through our indecisiveness in a time when decisions needed to be made and made quickly. Thanks Karen. We have also been very fortunate to have Craig building our home. We are almost done and Craig has managed his team very well. The current product that we are seeing is a beautiful home that we are proud of and amazed to be moving into soon.Thanks Gehan Team.

Review 9 (2022-04-29 - Rating: 5)
Lisa at Gehan homes was so wonderful to work with, very patient and always pleasant. She responded quickly and efficiently to any questions and or changes to be made. I can’t say enough good things about our experience with the purchase of our home. Communications about the process, progress and updates were prompt. We had a great experience with Gehan thanks to Lisa!!!

Review 10 (2022-04-26 - Rating: 5)
I recently worked with sales counselor Vicki Trevino in the Edgewater on a recent transaction. Vicki was extremely helpful when my client and I went in to look at what Gehan Homes had to offer. She provided details on home plans, lot locations and reviewed the design options. Vicki was very responsive and kept us updated on the home progress throughout the entire build process. Although we faced a few challenges Vicki’s professionalism, communication, patience and attention to detail made all the difference in helping get our clients across the finish line. I look forward to working with Vicki Trevino on another real estate transaction.

Review 11 (2022-04-26 - Rating: 5)
Collin Kerley was amazing to work with in the process of building our home. He was extremely attentive and patient with us. Any questions or concerns we had, he would find an answer for us as soon as possible. Even after closing, he has checked in with us to make sure we have settled in ok.He is very friendly, knowledgeable, and professional and we would recommend anyone who is looking for a Gehan home, that is able to work with Collin, to do so. We loved working with him so much we brought another family member who was looking for a home, to do it with Collin as well!

Review 12 (2022-04-25 - Rating: 5)
Debbie Anders with Gehan homes was so professional and fun to work with. She ensured everything went smoothly and that we always knew what was going on. I can’t say enough good thinks about Debbie and the team at Gehan and would recommend anyone to start their home search by meeting with Debbie first! 5 star service all the way!

Review 13 (2021-05-25 - Rating: 5)
Gehan Homes is a fantastic builder that builds a well priced home without sacrificing quality. My husband and I were impressed with their designs and floor plans. Will definitely be recommending Gehan Homes to our friends, family and coworkers.

Review 14 (2022-03-31 - Rating: 5)
Brittany Thomas was very knowledgeable and professional when we toured Terra Estates. She addressed our concerns and was very personable. While we havent made a decision yet, I would be very comfortable dealing with Brittany and Gehan Homes.

Review 15 (2024-10-30 - Rating: 5)
Great company with exceptional employee who provide a Top Quality product. Thank you Mark for your service.

Review 16 (2022-04-26 - Rating: 5)
Karen Howell is great! She knows the importance of good communication between her, the company, the realtor and the buyers.

Review 17 (2022-03-31 - Rating: 5)
I stopped in to Terra Estates last weekend and the Sales Counselor Brittany was great! She was able to answer all my questions and made the whole experience very pleasant.