Tradition Homes Mustang Lakes 86 & 100

Located in Houston, Texas

Address: 2309 Sorrelwood Ct, Celina, TX 75009, United States

Phone: +1 469-202-4663

Rating: 5

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Comments

Review 1 (2024-09-06 - Rating: 5)
Our experience with building a Tradition Home in Mustang Lakes has been exceptional from beginning to end. We love our new home. It is incredibly well built, is very energy efficient and beautiful from one end to the other. We could not be happier.The sales, selection, building and service processes have all been outstanding. We were well informed of every detail along the way that allowed us to participate fully and make the selections that have made our Tradition home truly ours.I want this review to be helpful to others, so I will relate this process one step at a time to provide enough detail for a potential buyer to find it helpful.Kelli Goodman was our very first contact at Mustang Lakes. As the Tradition Homes Sales Manager, she has provided excellent knowledge, guidance and an unmatched commitment to us as buyers from the first day we met her and toured our first plans. She was always available to answer questions or assist in any way needed throughout our home building process without exception. Our relationship with her continues to provide a level of service and commitment she delivers that we have not encountered previously in building a home. She continues to maintain this relationship with us after the close and that is truly unique.We worked with multiple teams for design selections. The design choice selections, professionalism and knowledge of these teams for guiding the details that personalized our home was excellent. As additional questions surfaced, they were always available to support us.Our Construction Manager was Shawn Snodgrass. Shawn kept us informed of the progress and next steps of the building process with a weekly email. We met with him at our home during this process several times. We were lucky enough to live close enough that we were at our home nearly every day of the building process. We watched every stage of the home build as it was in progress. All of the building materials used were high quality from foundation pour to framing lumber, decking and roof, electrical, beams, insulation, sheetrock and paint and finish. Our home was completed and delivered when we expected it to be – it was on time and ready for us!I think it is important to note that like all new homes, there are things noticed after you move into the home that need to be addressed. This is an area where Tradition really shines. We only had one major item, but we did have several minor ones: one of our trees died, we found a missing electrical switch, a ceiling fan was clicking, the garage door needed adjustments – in every case we contacted Shawn or Liz Laperle @ Tradition Warranty for support, and all things have been managed immediately. Service has been consistently exceptional.The Tradition Homes management of our only major item is the most impressive of all. We have a cast stone fireplace surround that had some flaws in the installation. Shawn and Ian Macintosh, regional manager came to our home to discuss how to resolve the issues. We agreed to try a couple of re-work/repair visits, and Ian said their goal was to make sure we were not just “satisfied” with the outcome, they wanted us to be “delighted”. After two attempts to resolve the issues, we asked for it to be completely replaced – Tradition did not hesitate to support that request and ordered it immediately. We are indeed “delighted “with the results and sincerely appreciate the commitment to make that happen.This response is what sets Tradition Homes apart from others – how does the builder take care of you after the sale, after the close? Tradition really cares about their homeowners, and they take great pride in the quality of their homes along with the home buyer experience during the process to make sure it is amazing from beginning to end.We highly recommend without reservation the Tradition Homes brand. Their goal is not to be the biggest, they want to be the BEST. In our opinion, they are meeting that goal in every way!Marli Bober

Review 2 (2024-05-31 - Rating: 5)
I cannot recommend this builder enough (I wish I could give a 10 + rating) !!! Such an outstanding craftsmanship, attention to details and fantastic customer service. We are getting so many good remarks from our friends. The floor plans are nice and spacious. You can tell the builder keeps perfecting its products…BTW, You can’t go wrong with Kelli, as the ML sales manager. She will make sure you are well taken care of. Our building process was such a pleasure, including design center. We definitely love the transparency during the whole journey (those Friday build status emails are so nice to read).We could just walk in to our home and look around, while it’s being built (some other builders will ask for an appointment, giving them time to clear some mess). Very pleasant experience !!! I wish I could do it again 🤣🤣. Shout out to our project manager (Les, then Ian later on) who were fantastic as well…Traditions is absolutely the best builder in the DFW area, in my opinion. They have strategically chosen key communities that will definitely increase the value of your home over time.I could go on for a full page but I’ll just say: Viva Traditions !!!

Review 3 (2024-10-30 - Rating: 5)
Kelli was great! She was super knowledgeable about the homes and the process and was able to guide me in the direction that best suited us! Very thankful for her help and super happy with the results!

Review 4 (2024-04-02 - Rating: 5)
I love bringing my clients to Tradition Homes. Most recently, Ive brought a few clients to Tradition Homes in Mustang Lakes. I was so impressed with how well my clients home finished! It was flawless which is really hard in new construction. Its such a beautiful home! Kelli was our sales manager and Ian was our construction manager. They are such a great team! They are so genuine in their professionalism, attention to the details and keeping my clients happy. Its truly important to them. I cant wait to bring them another buyer! Thank you so much, Kelli & Ian! :)

Review 5 (2024-10-31 - Rating: 5)
Kelli is amazing! She’s professional, knowledgeable and such a pleasure to work with - I highly recommend!

Review 6 (2024-02-09 - Rating: 5)
Our builder had great communication throughout the entire process & always addressed our concerns in a timely manner. We are grateful for a great home building experience!

Review 7 (2024-06-28 - Rating: 5)
The Tradition Homes in Mustang Lakes are absolutely gorgeous. I highly recommend the builder and their top notch staff!