Sonterra By CastleRock Communities

Located in Houston, Texas

Address: 316 LT Rusty Dr, Jarrell, TX 76537, United States

Phone: +1 512-579-0402

Rating: 4.8

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Comments

Review 1 (2024-10-09 - Rating: 5)
Everything from viewing the house multiple times, having the paint changed on the garage door and front door, getting the paperwork together and fixing things before closing went extremely fast and smoothly. The house is gorgeous and the builder has been extremely helpful and nice. Highly recommend!!!

Review 2 (2024-12-07 - Rating: 5)
Loved my experience with Michael and Travis. Great experience, love the home and neighborhood. They’ve been great help along the way with all of my many questions. Maintenance items that I’m catching along the way I’m able to reach out and have fixed. I’ve already had to use my warranty on the HVAC but Airtron came out and fixed at no charge to me (due to warranty). Travis wanted to know what the issue was, which was nice to know they still care even after move in. I’ve been here about three weeks and so far so good!

Review 3 (2024-12-23 - Rating: 5)
It was a pleasure working with Michael and Travis! They made our homebuying process seamless and efficient. We absolutely love our new home and are thrilled to be part of the CastleRock community.. !

Review 4 (2024-06-10 - Rating: 5)
It was such a pleasure working with Michael! He was so helpful in every step of the way in the purchase of our new home. Michael was beyond responsive and available whenever needed even on his days off. He was there for us from start to finish! Michael is so genuinely friendly and caring! We would highly recommend Michael to everyone! Joe and Stephie

Review 5 (2024-02-19 - Rating: 5)
I work with Melissa, and she is by far one of the best sale Agent I have encountered! She helped explain everything and did an amazing job in assisting my client! I definitely am interested and bringing new clients to CastleRock Sonterra, because of her knowledge of the community and the builder! She made sure we were comfortable, answer the phone at all time even on her off days, to make sure we had what we needed! She was always so pleasant and professional! The structure of the home is amazing, completely unique and beautiful layouts throughout the community! Awesome location especially at night, if you’re looking for a place that offers awesome view, quiet neighborhood, and that amazing country feeling, this is definitely the place for you. Melissa constantly checking on my client and I asking if we had any concerns, questions or all around issues. Again she’s pretty awesome, highly recommended to my other realtors, the community, builder and sale agent!

Review 6 (2024-11-14 - Rating: 5)
Was a pleasure work with Michael Mojica, he always was helpful and solves all our dudes since star through the end. The house is like a dream, thanks CastleRock.

Review 7 (2024-12-09 - Rating: 5)
Michael was extremely helpful when we had questions! Easy sell, and we are very happy with our new build!

Review 8 (2024-04-01 - Rating: 5)
Michael went above and beyond to make sure our home buying experience went smoothly. He was available every step of the way and assisted us with every question or concern we had and fixed them to make our transition to our new home be as stress free as possible. Michael had great energy, personality, helpfulness and all around great customer support. I couldn’t rave more about my process moving into my new castle rock home

Review 9 (2024-12-06 - Rating: 5)
As immigrants and first home buyer they made each step easy and delivered as promised.Castle rock understand the assignment. I highly recommend them. 👌

Review 10 (2024-07-16 - Rating: 4)
The homes are nice. However in this community the model home is 4 miles away from the actual community. It was a big inconvenience having my client follow me to go get the key and then travel back the same way for 4 miles to view homes. Other than that, the host at the model, Monty” was quite knowledgeable and accommodating.

Review 11 (2023-10-13 - Rating: 5)
I was not sure if I could even qualify for a home when I walked into CastleRock offices, but then I met Peggy. From the start of my journey, Peggy was very attentive and has been involved in every step of the way. Every week, I got updates on progress of the home. I felt for Peggy it was not just about sales, but delivering and customer satisfaction. I am coming close to closing and I have had challenges in my path, but Peggy at Caste Rock worked with me through all the obstacles. I love my new home, the builder pays attention to details, listens and delivers a quality home on time.Very impressive. As a single mum, Castle Rock Communities has made it possible for me to be a home owner.

Review 12 (2023-08-29 - Rating: 5)
Peggy Smith was our rep for CastleRock Homes. She was great to deal with. She took the time to go over in detail every aspect of the house and the process. Peggy was extremely flexible with taking us to the different houses to let us see how they were built. She made the house buying experience fun.

Review 13 (2023-10-18 - Rating: 5)
Melissa with CastleRock communities is absolutely amazing! She helped my husband and I find our dream home! Castlerock overall has amazing Floorplans and great build quality. The whole process went smooth and the timeline of our home completion that was given to us was accurate. Furthermore, Melissa was with us newly weds every step of the way as we were purchasing and selecting our 1st home.

Review 14 (2024-11-27 - Rating: 5)
Mike was great to work with and was always available to answer all my questions. Simple spectacular!

Review 15 (2023-09-15 - Rating: 5)
From the beginning to the end, Melissa Saberi was very knowledgeable and kept us updated on every step of the process. She was very genuine and caring about our needs and she even picked us up and brought us back home after returning our U-Haul truck - very kind and considerate personal touch.

Review 16 (2023-06-17 - Rating: 5)
I wanted to take a moment to express my heartfelt gratitude for the exceptional service Melissa. Your dedication, professionalism, and attention to detail were truly outstanding, and I am incredibly grateful for your assistance.Your expertise and guidance throughout the process have been invaluable, making a significant difference in the outcome. Your commitment to excellence and going above and beyond to meet my needs are qualities that truly set you apart.Please accept my sincerest thanks for your outstanding service. Your hard work and dedication have made a lasting impression, and I am grateful for the positive experience I had with you.

Review 17 (2024-04-25 - Rating: 5)
A great bunch to work with. Very responsive and conscientious. Worked with Michael, and everything was smooth sailing. Everything was done to ease the experience of buying a home.

Review 18 (2022-08-26 - Rating: 5)
I had the pleasure of working with Melissa. She helped me every step of the way on the purchase of my first home. She is amazing and made the whole process as simple and easy as possible. It was a pleasure working with her and I definitely recommend.

Review 19 (2023-05-08 - Rating: 5)
The Realtor is very communicative with me. She is always motivated to help deaf clients like me! I’m a deaf person. I’m very happy to have her as my realtor! Not like others, not respectful, and sometimes means to us as well. So I’m very grateful to have her! I would highly recommend to all friends of mine to her!

Review 20 (2024-02-19 - Rating: 5)
Very beautiful community and houses. Kind of secluded area and Mrs. Melissa in the office is amazing. She has been very helpful and informative during the whole process for me.

Review 21 (2023-04-14 - Rating: 5)
Melissa Saberi, our sales consultant, has been extremely prompt and helpful throughout the entire home buying process. She was responsive and knowledgeable and made the rode to closing an easy one.

Review 22 (2023-03-06 - Rating: 5)
I must confess that our over-all experience with Sonterra by CastlRrock Communities has been both an interesting and rewarding one. Our senior loan officer Heather and Sales consultant-Peggy has been so resourceful throughout the entire process- From Pre-Qualification to where we fast approach closing on- 03/29/23, it has been nothing but such an awesome experience for me and my wife as a first time home buyer.

Review 23 (2024-05-22 - Rating: 5)
Michael and Travis were awesome, inviting and very down to earth. They made the home buying process very easy.

Review 24 (2023-07-05 - Rating: 5)
From start to finish Peggy at Castle Rock was a pleasure to work with. She work diligently to make sure all of our needs was answered and delivered stellar service.

Review 25 (2024-03-14 - Rating: 5)
Big shoutout to everyone who helped us purchase our new home. Everyone was so helpful and would answer all the questions so we could understand more clearly. Would recommend very highly.

Review 26 (2023-03-25 - Rating: 5)
Thank you Melissa for all your help during this process. Its been roller coaster but we made it. Im so happy to live in the Rio Lobo community in a brand new Castle Rock home!

Review 27 (2022-08-29 - Rating: 5)
Working with Melissa has been great! Excited to get into our new home! Thanks CastleRock!

Review 28 (2023-08-07 - Rating: 4)
I liked the area and the houses. But they cant keep up didnt have one to show that day. Will go back the rock work on the houses are beautiful

Review 29 (2023-06-17 - Rating: 5)
Our salesperson Peggy has been fantastic, kind, welcoming, and knowledgeable!

Review 30 (2023-08-31 - Rating: 5)
Melissa was very helpfully in getting us into home. True professional.

Review 31 (2023-12-02 - Rating: 5)
Melissa is very knowledgeable and helpful! Highly recommend working with Melissa.

Review 32 (2023-11-06 - Rating: 5)
Best seller ever, Samantha, help a lot,appreciate guys

Review 33 (2023-07-20 - Rating: 5)
Peggy , She is always ready to help.

Review 34 (2023-07-20 - Rating: 5)
Peggy is very kind, she helped me a lot, she always tried to understand me with the language, she was willing to help me throughout this purchasing process. I recommend Peggy, an excellent, very professional person. God Bless you Peggy thank you.