Shaddock Homes

Located in Houston, Texas

Address: 2400 Dallas Pkwy #460, Plano, TX 75093, United States

Phone: +1 972-526-7700

Rating: 4.6

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Review 1 (2025-02-24 - Rating: 5)
Awesome Builder - very impressed. Great people to work with from Sales team (Liam) to construction (Chloe/Allen) and after moving in with the warranty team (Matt). Weve had minimal issues after moving in and for those minor things the team was very responsive and took care of them within the same day.This was our first time building a home but our Realtor with 30+ years of experience with many different builders and was also impressed with the quality/responsiveness and quality of service in all aspects of the process.

Review 2 (2025-02-21 - Rating: 5)
As a first time homeowner, Shaddock Homes has been amazing and their team has been tremendous in giving us the home of our dreams. From the sales team with Maria and Adil (guiding and supporting us every step of the way), to the construction process with Tim (who kept us posted with each milestone and ensured our house came out beautifully), all the way to feeling secured with Matt outlining the warranties and future of our home. This team has been phenomenal and we know we have moved into our home for many years to come. Thank you Shaddock Homes, as we are happy to be a part of the family and look forward to growing in this beautiful home!!

Review 3 (2025-01-26 - Rating: 5)
Our experience with Matthew Phillips, our Warranty Manager at Shaddock Homes has been excellent! Every issue that has come up since our closing has been handled in a timely manner…most if not all relatively minor issues. He has also provided home care tips that have been very helpful, even for someone who’s on their third home. Mr. Phillips has definitely gone over and above the call and I’d for sure pass on word of his service to anyone moving into a community that’s under his warranty management. Thanks Matt!David & Joy

Review 4 (2024-09-27 - Rating: 5)
We recently purchased a new build from Shaddock and couldnt be happier with the experience. Jackie was incredibly helpful throughout the buying process, always available to answer questions and guide us with her expertise. Clay ensured the construction was done to perfection and kept us well-informed along the way. Bailey has been fantastic with follow-up care, addressing any issues promptly. A special thanks to Alan for his valuable advice and support throughout. We highly recommend Shaddock for their commitment to quality and customer satisfaction!

Review 5 (2025-01-24 - Rating: 5)
As a new homeowner in Inspiration, Wylie, Texas, I am thoroughly impressed with Matt Phillips - warranty manager who handled our homes post-construction warranty period. His professionalism, responsiveness, and commitment to resolving every issue were nothing short of outstanding.Key Highlights of ServicePrompt Communication:Responded to every inquiry quickly and courteouslyMaintained clear, transparent communication throughout the warranty periodProvided detailed explanations for each repair or maintenance requestComprehensive Problem Resolution:Addressed minor and significant issues with equal diligenceCoordinated skilled contractors for precise, high-quality repairsFollowed up to ensure complete customer satisfactionProactive Approach:Anticipated potential maintenance needsOffered preventative maintenance adviceDemonstrated genuine care about the homes long-term conditionPersonal Experience:From minor cosmetic touch-ups to more complex structural considerations, Matt transformed what could have been a stressful process into a smooth, reassuring experience. Their expertise and dedication made the first year of homeownership remarkably stress-free.

Review 6 (2024-12-22 - Rating: 5)
Our experience with Shaddock Homes was outstanding, thanks to Bailey, Kyler, Kevin, George, and Tim. This team truly sets the bar high when it comes to professionalism and customer care.Their attention to detail was impeccable, ensuring that everything met our expectations and more. They were incredibly responsive and went above and beyond to address our needs quickly and thoughtfully. What stood out most was their genuine dedication to making the entire process smooth and enjoyable.

Review 7 (2024-09-28 - Rating: 5)
Our experience building with Shaddock Homes was exceptional from start to finish. Jackie, Michael, and Bailey were incredibly knowledgeable, responsive, and consistently went the extra mile to help us. Their attention to detail and willingness to ensure everything was perfect made the process enjoyable and stress-free. If youre looking for a home builder that truly cares about their clients, Shaddock is the way to go!

Review 8 (2025-03-03 - Rating: 5)
I would like to thank my builder Alex for building beautiful home. George C is Sales person, he provided all the right information and tried to help as far as possible. Bailey is warranty person who is also very helpful.

Review 9 (2024-09-27 - Rating: 5)
Just purchased our new home from Shaddock. Great company and our experience was made even better by Bailey, Michael and Jackie. Would highly recommend working with them as they don’t just help you find a great home but they also come through on their promises and warranty which is not the case with a lot of the large builders in the area!

Review 10 (2024-10-21 - Rating: 5)
Really great experience with Shaddock Homes through the entire purchase experience in Wilmeth Ridge. Everything went exactly as planned, very good communication, and Sam went over and above in making sure any minor issues were immediately resolved. Thanks to the entire Shaddock team for making our purchase experience exceed expectations!!

Review 11 (2024-09-30 - Rating: 5)
Had a great experience buying our first home with Shaddock. Have worked with Jackie, Dalton and Bailey. The home was closed on said date, communication through out the construction process and Bailey was really responsive and prompt.

Review 12 (2024-08-20 - Rating: 5)
I am writing to commend Bailey Jay, Warranty Manager at Shaddock Homes at Wilmeth Ridge, for their exceptional performance. Their ability to handle warranty issues efficiently and professionally is greatly appreciated. Thank you for your excellent service.

Review 13 (2024-04-24 - Rating: 5)
Posting my original review and the latest update all together here.Update 4/24/2024: Its been 5 months since we closed and our experience has not changed much. Jackie is still extremely helpful as always, Dalton (construction manager) kept us updated on the progress and was always approachable. I wanted to add Bailey the warranty manager in the review, Hes been outstanding, always available to answer any questions, making sure the issues are resolved quickly and up to our satisfaction. We love the community!!Our home will start getting built soon and will share more about the construction experience. In the interim, I want to give a huge shout out to Jackie our sales rep. She has been extremely supportive and always ready to answer our never ending questions. She went out of the way to make design recommendations as well and I am glad we choose Shaddock over the other builder in the community. We love the experience of working with her and Jasmin

Review 14 (2024-03-15 - Rating: 5)
Our experience with Shaddock homes has been amazing. We love the build quality. It’s been close to year we moved in and rarely had any major issues. Our warranty manager Bailey is very responsive and quickly address any concerns

Review 15 (2024-05-14 - Rating: 5)
I closed the house with Shaddock few months back and by now I have experienced all the three - sales, build and warranty phases and I am extremely happy with how the things went until now and it was great working with Sam(build), Ken & Colby(sales) and now Bailey(warranty). We havent had much to submit for warranty, but whenever we had a question or a small item to take care, Bailey is quick to respond. Thank you guys.

Review 16 (2024-06-19 - Rating: 5)
One of the best decisions ever made!Our family loves the home.Be it quality, finesse, energy efficiency, design & electrical selections, the list goes on.A big thanks to Kenneth OBrock for explaining the home, helping with details & decisions, and above all making sales process so smooth and transparent.Its our third month in the home and the Warranty Manager Bailey Jay already has exceeded the expectations by taking good care of us and guiding with home warranty process. He is hard working and goes beyond to fix even a tiny issue.Thank you Shaddock Homes !

Review 17 (2024-10-10 - Rating: 5)
Had a great Experiance buying our first home. Thanks to Jackie, Dalton and Bailey. Glad was able to work with professionals and the journey has been real smooth

Review 18 (2023-12-07 - Rating: 5)
Our experience with Shaddock Homes has been outstanding. Larry, our construction manager continued the stellar service, promptly handling any issues that arose. Also, Bailey from Warranty department swiftly resolved issues within very short time and followed up on the work making the entire process smooth and hassle-free. Their combined efforts made the entire process smooth and enjoyable. The final result, our finished home, not only met but exceeded our expectations in terms of quality. We highly recommend Shaddock Homes for their exceptional service and the superior quality of their homes.

Review 19 (2024-03-06 - Rating: 5)
We recently had our home built by Shaddock Homes and overall, our experience was positive. The highlight of our journey has been working with Matt, the warranty specialist. He has truly gone above and beyond in assisting us with the squeaking issues weve encountered on our second story. His responsiveness and commitment to resolving our concerns have been exceptional.However, I must note that the build quality of the home has not been entirely up to our expectations. The persistent squeaking issue, despite Matts best efforts, indicates a shortfall in the initial construction quality. This aspect of our experience has been disappointing. We also got our house after 1.5 years of signing the contract, mostly due to supply problems.In summary, while there are areas for improvement in terms of build quality, the customer service, particularly from Matt, has been outstanding. We appreciate the dedication to ensuring our satisfaction and would recommend Shaddock with the caveat of closely monitoring the construction process.

Review 20 (2024-01-25 - Rating: 5)
I purchased my first home with Shaddock Homes , I had a great experience with my point of contacts at warranty department that is Matt , Nate and Mike brown. After I moved on , I had few issues which were quickly resolved as soon I find and raise the tickets. It has been great experience with them at shaddock.

Review 21 (2024-05-31 - Rating: 5)
I just wanted to give a big shout-out to Matt, my warranty manager. Whenever I needed help or had questions about my warranty, Matt was right there, ready to help out. Liam was my sales manager and he was very friendly & always available to answer my questions. I also wanted to say thanks to Chloe, Construction manager. She kept everything on track, solved problems before they became big issues, and made sure the job was done right. Highly recommend!

Review 22 (2024-03-19 - Rating: 5)
Jackie, Dalton and Bailey have done an amazing job with all aspects of buying and maintaining a new home. We bought back in early 2021 with the help of Jackie who went out of her way to answer all of our questions. Dalton and Bailey jumped in after we were in the home to address all warranty issues or small things that needed to be fixed (which happens with any new home). They are reliable and address things quickly!

Review 23 (2020-10-16 - Rating: 5)
We started our home build process this year in August 2020. From the beginning, our sales consultant, Kelly Dennis, has been very upfront and prompt about our choices and has worked very hard keeping us informed, on time, and on budget though the design process. Kelly has done an excellent job in setting expectations for each meeting and phase of our build. We havent gone to a meeting where we were uninformed about what to expect.Our experience has been equally as good working with our design representative, Kristin Denney. She has a deep understanding of the products cts shaddock uses and has really helped us maximize our design budget to get some fantastic upgrades and maintain our budget. She was also great to bounce ideas off of since she has seen what some of the combinations look like in the houses. Her experience with the process was a great value for us.We are transitioning to the build process with great confidence that we are getting what we want, it will look amazing, and we arent breaking our budget to have what we want.Both Kelly and Kristin have told us how great shaddock, as a company and builder, is to work for and with and it really shows.I will revise this review as we progress through our build process.

Review 24 (2024-06-19 - Rating: 5)
We bought a preowned shaddock home. Bailey, our home warranty manager is extremely helpful and super responsive. He is proactive, follows up and fixes issues during 1 year warranty. We are happy with his services.

Review 25 (2023-12-08 - Rating: 5)
We have had a great experience with Shaddock homes. My husband and I really enjoyed working with Jackie in the model home, Micheal throughout the building process and Bailey after we moved in with our home warranty. They were all very attentive and helped us with anything we needed. I would highly recommend building with Shaddock Homes.

Review 26 (2022-08-10 - Rating: 5)
We had a great experience building with Shaddock. We absolutely love our home and would choose them again. The quality is unbeatable and the interior design options are very on trend. Customer service was great as well and have Michell and Alex to thank. After we moved in we worked with Matthew in the warranty dept to get our 1 yr courtesy check for settlement issues etc and he was so great. He answers back quickly and always gets things taken care of. I would highly recommend Shaddock to everyone!

Review 27 (2024-08-16 - Rating: 5)
We are pleased to work with Shaddock team and purchased our perfect home last year. We have had a terrific experience working with Liam, Chloe and Matt.

Review 28 (2024-05-15 - Rating: 5)
We our dream home in Wilmeth Ridge and have been in it close to 1 year. We love our home and are appreciative of our builder, Larry, who took great care in make sure every detail was just right and our sales rep, Kenneth, who kept us updated and helped make sure the process moved along. We’ve been working with our warranty representative, Bailey, over the last 10 months and he is wonderful. He takes care of issues quickly and is very responsive and amiable.

Review 29 (2024-05-21 - Rating: 5)
We love our Shaddock Home—we’ve been in it 4 years now. Just want to give a special shout-out to John Jay (JJ), our Shaddock warranty representative. From day one, JJ has provided outstanding, above-and-beyond support. Even now, four years after we bought the home, JJ continues to make himself available if we need professional advice or helpful tips about maintaining our house, landscaping & property. He’s always got the right answers and knows how to take care of people. Thanks to Shaddock Homes (builder Greg Marcovic) for making our home-owning experience a great one. Having JJ on the Team continues to make the experience even better!

Review 30 (2025-03-03 - Rating: 5)
Bailey, JJ, Michael, and Jackie did a great job from sales to construction to warranty.

Review 31 (2024-08-16 - Rating: 5)
The Shaddock Homes has exceptionally delivered our vision with a great team.Lexy, Carissa, Bradley, and Matt have been great to work with. Thanks a ton!

Review 32 (2024-03-02 - Rating: 5)
I’m loving my shaddock home. It has been one year. Thank you Bailey for taking care of my warranty requests in a timely manner.I would definitely recommend building your dream home with Shaddock and working with Jackie, Michael, and Bailey if you get a chance!

Review 33 (2024-12-09 - Rating: 5)
Outstanding builder. Exemplary service. Great response time, Can directly pick up the phone & call or text Bailey & JJ and then provide great service. Am glad I bought a Shaddock home & have Bailey & JJ as my service reps.

Review 34 (2024-02-15 - Rating: 5)
We love everything about our new shaddock home ( in the Inspiration community, Wylie- Texas ) and would highly recommend anybody purchase a home from shaddock. We searched many options prior to picking Shaddock and were so happy we chose Shaddock. There was no comparison with the quality, options, and service Shaddock provided. Matt, Nate, Chloe, and Liam were great to work with.

Review 35 (2023-09-18 - Rating: 5)
We just moved into our dream home and it has been an amazing experience working with the team at Edgewater to build our new home. Ryan was always available to answer all our many questions and went above and beyond to get answers for us. Lexy & Bradley were great to work with too. Matt was extremely knowledgeable about all things warranty and truly put out minds at ease. It has truly been an awesome experience building with Shaddock homes.

Review 36 (2024-08-02 - Rating: 5)
Jay.B detailed explanations and efficient solutions are always delivered with great patience. Throughout our numerous interactions with Jay, we have consistently experienced positive and productive outcomes. Happy with our well-built, beautiful home.

Review 37 (2023-07-07 - Rating: 5)
Working with Matthew Philips from Shaddock Home Warranty has been an absolute pleasure. Matthews dedication and commitment to providing exceptional service are truly remarkable. He has consistently gone above and beyond to ensure that all of our warranty needs are not only addressed but also resolved in a timely and satisfactory manner.Whenever we reach out to him with questions or concerns, he promptly and attentively responds, making us feel valued as customers. His willingness to go the extra mile to address our needs is evident, and it speaks volumes about his professionalism and dedication.What sets Matthew apart is his genuine care for his customers and their homes. He treats our warranty needs as if they were his own, ensuring that no detail is overlooked. He takes the time to understand our concerns and diligently works towards finding the best solutions. Its truly refreshing to work with someone who genuinely cares about the well-being of their customers.Shaddock Home Warranty is indeed fortunate to have Matthew Philips on their team. His exceptional service, responsiveness, and genuine care for his customers make him a valuable asset!

Review 38 (2024-10-18 - Rating: 5)
Bailey had the courtesy to take time from his vacation to explain the nuances of Shaddock homes. I look forward to working with them in the future!

Review 39 (2023-06-30 - Rating: 5)
Our experience with Shaddock Homes has been everything we hoped it would be. The entire process has been easy and perfectly handled. We started with our salesperson, Richard Heckenlaible, who introduced us to our new home and community. He was the ultimate professional and answered every question we had. Once our plans were in place, our construction manager, Robert Durham, took over. Robert was available to answer questions and handle any concerns we had in a timely and friendly way. These two gentlemen made the home building experience enjoyable. The quality of our finished home stands above our expectations. I highly recommend Shaddock Homes.

Review 40 (2023-12-12 - Rating: 5)
My experience with Shaddock home is very good , Although it was some delay to get home but post that the build quality is very good . My consultation manager Sam worked end to end and helped me a lot to resolve minor issues . Bailey from warranty department is super helpful and responding very quickly on queries.

Review 41 (2023-06-26 - Rating: 5)
Highly recommend Shaddock Homes!Bought my new construction in November 2022 in The Grove Community Frisco TX. Matthew was very responsive and had a quick turnaround when it came to warranty. Maria was responsive in addressing all my concerns. The transition was smooth and I had a pleasant experience with this builder.

Review 42 (2024-02-06 - Rating: 5)
After visiting numerous builders in the Prosper area, I was pleasantly surprised by my experience with Michelle Tornes at Shaddock Homes in Light Farms. Unlike many salespeople who prioritize their employers profit over the buyers needs, Michelle demonstrated a remarkable ability to balance both sides.What sets Michelle apart is her exceptional empathy and understanding. Within moments of meeting her, she accurately assessed our needs and buying intentions. Her 20+ years of experience in the housing industry shines through, especially in her detailed guidance for first-time homebuyers like ourselves.Michelle seamlessly played a dual role – advocating for Shaddock Homes while keeping our priorities at the forefront. This genuine commitment to transparency and fairness completely changed our perspective on Shaddock. They are not just another builder; they offer diverse, well-designed plans catering to families from all walks of life.Michelles dedication to making both the seller and the buyer happy was evident throughout our interaction. This refreshing experience not only made us reconsider Shaddock as a potential homebuilder but also restored our faith in the integrity of salespeople in the industry.Thanks Michelle and Shaddock Homes .

Review 43 (2024-04-19 - Rating: 5)
We have been extremely happy with our new home. Our salesman and builder have always been responsive and happy to go the extra mile for us. Would recommend others to Shaddock.

Review 44 (2024-03-01 - Rating: 5)
BEST BUILDER + TEAM — my husband and I built our home in 2022 and the service never stopped. Jackie, Michael and Bailey from Lakes at Legacy have been unreal and so happy we went with Shaddock to build our stunning home!

Review 45 (2022-12-24 - Rating: 5)
We love our Shaddock Home just as much today, as the day we moved in. Michelle and Alex were great all through the building process. Matt Philips has been attentive and helpful during our first year to make sure everything we needed was taken care of. He is a pro! We’ve felt informed, prioritized and educated in every need we had for his team! We’re so thankful and will likely be lifelong customers!

Review 46 (2023-10-11 - Rating: 5)
Our experience with Shaddock homes has been amazing. The entire process was smoothly handled. Sam, our builder, quickly addressed our concerns and made house building process very fast. Overall, we are very happy with finished house quality.

Review 47 (2023-06-29 - Rating: 5)
Were so happy we chose Shaddock!As first time home buyers we found ourselves very overwhelmed. Our sales agent Michelle Tornes quickly put our minds at ease. She was very imformative and sincere throughout the entire process.Upon the completion of our home weve had the pleasure of working with construction manager Tim Buquoi & warranty manager Matt Phillips. They have both been very professional to say the least. Any issues weve come across have been addressed promptly and with great quality.We definitely recommend considering Shaddock when choosing your potential forever home!

Review 48 (2023-10-25 - Rating: 5)
While going through the build process for our new Shaddock home, working closely with the construction superintendent, Chloe W., was a particularly favorable part of the experience. She was well organized, on top of her game, and attentive to our inputs. We are thankful for her involvement and professionalism.

Review 49 (2023-03-06 - Rating: 5)
This review is in particular to Mathew Philips.Shaddock homes warranty manager. I am highly satisfied by his service. For each and every service request i raised, Mathew worked with passion and tried his best to resolve all my issues.. Shaddock homes is lucky to have Mathew Philips-Warranty

Review 50 (2023-01-11 - Rating: 5)
It was wonderful experience of our first home buying with Shaddock home team. Maria from Sales , Matt from Warranty dept and Chris , construction manager have always go above and beyond. They listened and followed through on EVERYTHING. They are the most genuine, honest, and kind-hearted people to work with.

Review 51 (2024-04-18 - Rating: 5)
We had a great experience building our home with Shaddock. Jackie, Michael, and Bailey made a wonderful team from the beginning, construction, and warranty!

Review 52 (2023-09-08 - Rating: 5)
The Shaddock team at Edgewater has made our first time home buying experience enjoyable! They have been awesome though the whole process and we are happy we decided to go with Shaddock for our builder. Thank you to Matt, Ryan and Lexy at Edgewater!

Review 53 (2022-10-11 - Rating: 5)
We purchased a home through Shaddock Homes, and our experience was good. The build quality is quite good, the finishes are neat & clean. We worked with the construction manager Bobby Lubojasky, he is responsive and took good care of our house during the construction process. They fixed the issues that we identified if we let them know well in advance. We were a little picky with fixes at walkthrough and they were incredibly hospitable and made sure we were happy with the house we were getting. Overall it was great working with Bobby!

Review 54 (2024-10-29 - Rating: 5)
Kristin denney was great to work with . She was amaxing through the whole preview process . I highly recommend!

Review 55 (2023-10-10 - Rating: 5)
Matt and Nate have been great working with us.Matthew has continued to work to ensure that all of our warranty requirements are addressed. Whenever we asked him questions, he did his best to respond quickly and intensively and resolve them.

Review 56 (2020-11-11 - Rating: 5)
We worked with Leslie in designing our new home. She was great in every way possible way. She was very knowledgeable about all of Shaddock’s products and was able to answer all of our questions in a timely manner. She was very responsive as that is very important to us when we are trying to meet deadlines. She was also very accommodating when we were doubtful of some of our choices. She was very upbeat and personable, and we would work with her again in the future if we ever decide to build another Shaddock home. Thank you Leslie! We are excited to see the final results once our home is built!

Review 57 (2023-07-11 - Rating: 5)
Highly recommend Shaddock homes.Maria was responsive in addressing my concerns and transition was smooth. Matthew has been providing great service with a quick turn around when it comes to warranty. He addresses all my concerns on a timely manner.

Review 58 (2023-07-14 - Rating: 5)
It has been wonderful experience of our first home buying with Shaddock home team. Mr Robert, the construction manager for our home on Cornwall Court in Whitestone neighborhood, Parker, TX has been thorough, caring, attentive, and expertise at EVERYTHING. If he isn’t 100% sure, he will make sure to himself reach out to the right person and keep us posted. We are very grateful with Mr Robert and seriously can’t ask for a better construction manager anywhere else. Mr Robert knows inside out and he never missed any items we shared; he addressed them almost immediately to our surprise the next day we came back. He is a pro. He paid attention to all our concerns and made it great experience to share and ask questions w/o feeling like we are too OCD and bothering them. And once you’re with him, you know he does his job with joy and love and treats it professionally and respectfully just like his own home.In addition, Mr Richard from Sales department have always gone above and beyond. He listened and followed through on our needs. He is the most genuine, honest, and kind-hearted sale person to work with. Kristen from the Design Center has been way knowledgeable to help us with very eye catching fashionable but still functional interior designs. And last but not least, Nate from Warranty has been very welcoming and explaining all necessary details to us in addressing any future issues.We’ve felt informed, prioritized and educated in every need we have for this team! We’re so thankful and will likely be lifelong customers! BIG SHOUTOUTS to the team. Thank you Robert, Richard, Kristen, Nate and team for welcoming us into our dream home!

Review 59 (2023-11-30 - Rating: 5)
I am a New Home buyer from Allen TX, the customer service we received from Sales Manager Maria was topnotch and experience with the Warranty Manager Matt Philips has been very great! They are wonderful and meet our expectation.

Review 60 (2022-04-21 - Rating: 5)
My family and I built our home in the Village at Twin Creeks in Allen, TX. Maria, our sales representative, was always professional, thorough, and clear. She made the process a smooth experience for us, and we appreciate all of her help throughout the building process. During the construction of our home, the construction manager, Taylor, was responsive and also thorough. He provided us updates and was in constant communication with us. At the design center, Stephanie, our design consultant, was also thorough and helpful when selecting our home finishes. We had a couple of warranty requests that were answered and fulfilled promptly by Henry and Matthew. We had an amazing team helping us build our dream home!

Review 61 (2025-01-20 - Rating: 5)
Matt Phillips, Adil and Tim have been great to work with. They have been responsive and helpful.

Review 62 (2023-09-13 - Rating: 5)
We purchased a new home in Edgewater in August 2023. We worked with Lexy, Ryan, and Matt and found all three to be attentive to our needs and professional. Plus, they kept all of their promises to us, including fixing a few issues after we closed.

Review 63 (2024-04-18 - Rating: 5)
We had wonderful experience with Shaddock and their team members! Bailey, Dalton and Jackie always give us prompt reply and help. Everything is great!

Review 64 (2020-07-30 - Rating: 5)
We recently purchased a Shaddock home in McKinney, Texas with Alan. He was very helpful and responsive to all our questions. He spent a lot of time with us, helping us choose a house plan that was perfect for our needs. Stephanie helped us through the design process. She was outstanding to work with. She helped us with our selections and made a somewhat overwhelming process very manageable. She is meticulous in her attention to detail and we trusted her completely to get everything right. We are also appreciative of Macys efforts at the design center. She was extremely helpful and responsive to all our questions. We cant say enough good things about our experience with Alan, Stephanie and Macy!

Review 65 (2023-05-31 - Rating: 5)
This review is in particular to Liam Wright from the Inspiration Community in Wylie. As a family, home buying process was entirely new for us, we had lot of apprehensions and uncertainty around the entire process . We have been visiting lot of builders to choose the best builder who will work for us, Liam was the one who understood our requirement and guided us to the right home which we loved. Liam was extremely patient, reasonable , honest , responsive , knowledgeable , pleasant(always :) ) and professional. When we started talking to Liam, we stopped from visiting other builders realizing that we will be treated well here. We would strongly recommend Liam for any of your home buying requirements. He had been a huge help for us in all the phases of the home buying process. He made sure that we stayed within the budget without letting go of any of our major interests. We have visited all the homes in the inspiration community at least 2-3 times. :)

Review 66 (2023-09-27 - Rating: 5)
Professional and quality. Maria the sale manager work with us from beginning to the end. She is patient, professional. Matthew the warranty manager is promptly response with all our questions and concerns. We recommend Shaddock Homes.

Review 67 (2022-07-25 - Rating: 5)
Me and my family bought a home from Shaddock a year back. The quality of home is very nice with minimal to no issues. During our warrenty period Matthew Phillips helped us a lot to settle in. He is very nice person to work with and a resonalble one. He took care of our hose very well when we had warrenty tickes and going out of the way when we had other questions or requests. I would highly recommend Shaddoc home and Matthew.

Review 68 (2023-04-02 - Rating: 5)
We recently purchased our home with Shaddock. Very grateful to Joe Callender for guiding us at every step. Extremely happy with warranty…. Had texted John Jay couple times for few issues and he always responded immediately and helped resolve the issue. Very blessed to have John Jay who always helps.

Review 69 (2022-09-23 - Rating: 5)
My builder Matt from Shaddock Home has provided awesome service for us upon closing the house. He always responds so quickly for my service request and instructs me with the steps following up. I am impressed with his professionalism, fast service and also the quality of the job done. I would rate him with 5 star service.

Review 70 (2024-04-22 - Rating: 5)
I cant say enough good things about Shaddock Homes!The home style and quality are top-notch, and Ive been consistently impressed with their quick response and support whenever Ive had any issues with my house. A special shoutout to Bailey, Dalton, and Jackie for their exceptional assistance throughout the home buying process and for their ongoing support afterward. I highly recommend Shaddock Homes to anyone looking for a reliable and high-quality builder.

Review 71 (2020-08-04 - Rating: 5)
We have had a wonderful experience building our dream home with Shaddock. With every step of the process we have worked with professional, kind, and talented people who have worked endlessly to make our dream a reality. Kristin Denney, our design consultant, was fantastic to work with. Very quickly she understood our vision and helped us find some great details to make the style of our house come together. Her insight, style, and easy going manner helped make the process a rewarding experience.

Review 72 (2021-01-25 - Rating: 5)
Home Buying or Building a home is not an easy task and we are happy that we chose Shaddock Homes to build our dream home.A big shoutout to Lexy Akers (Sales Manager), Leslie Barnes (Design Consultant) and the entire team for helping us through this beautiful journey. The way they anticipated our needs and answered all of our questions during exterior and interior selections and their recommendations were exceptional. They were very patient, highly informative and extremely knowledgeable throughout the entire process. We are really impressed with the Shaddock Homes team.

Review 73 (2023-09-08 - Rating: 5)
Lexy, Ryan, and Matt were great to work with! Addressed all of our questions and concerns throughout the entire process. Very happy we decided to go with Shaddock homes!

Review 74 (2023-09-13 - Rating: 5)
Lexy, Matt, Ryan & Bradley are just great at what they do. Building a house comes with a lot turns but the Shaddock team at Edgewater, Fate is exceptionally competent, professional and super friendly. Cant express my gratitude enough for such a great work done! #ShaddockHomes #Edgewater_Shaddock

Review 75 (2020-08-14 - Rating: 5)
We built our home with ShaddockHomes and have had such a great experience working with Nate, our warranty manager. His communication skills are top notch, responds quickly to our questions/concerns, and adjusts any work to fit our schedules. He truly cares about his clients and follows up to make sure we were pleased with the quality of work performed. Thank you Nate!

Review 76 (2023-01-05 - Rating: 5)
From start to finish our experience building with Shaddock was top notch! Michelle, Alex and Matt were extremely professional and helped us every step of the way. I would highly recommend building with Shaddock if you are in the market for a new home.

Review 77 (2024-02-27 - Rating: 5)
We have had an excellent experience with Shaddock thus far and Bailey is always there. His attention to detail and immediate response delights our customer experience.

Review 78 (2024-05-12 - Rating: 5)
We are happy overall with Shaddock Homes. We particularly appreciate Bailey for his professional handling of warranty issues.

Review 79 (2022-01-19 - Rating: 5)
We have had such an incredible experience buying a Shaddock home. I cant speak highly enough about this builder, and the community we bought into. The level of quality that goes into these homes is nearly unmatched. Down to the vent hoods in the kitchen, the fireplaces, the appliance packages, the oversized kitchen islands, the doors, the flooring, the painted brick-- I could keep going on... All of it is a wow factor that makes these homes really stand out from other builders. Michelle Tornes was our sales rep. I used to work in new home sales for a different builder, so I can speak to all of the efforts she went to for us. She was absolutely wonderful to work with. Same goes for our Builder Alex Ramos. He goes above and beyond, even after we closed on our home to make sure were well taken care of. Our warranty rep, Matt Phillips is extremely thorough and kind, and does whatever he can to make sure if we have any problems with our home theyre fixed, and were happy. Such a great team out here in Brenham Light Farms! If I could do it over again, I absolutely would. 5 Stars!

Review 80 (2020-09-28 - Rating: 5)
Nate Phillips is hands-down THE BEST Warranty Manager/Superhero! He is responsive and truly, his work day never ends (His poor poor wife ;) No matter the hour, or the day, he responds and is prompt to implement a solution. He checks in after a repair to make sure it is 100% and if it is not he keeps pushing. Overall the quality of Shaddock Homes are unsurpassed, but for the few hiccups and flaws along the way, Nate has truly made the warranty process enjoyable and personable. He truly is a huge asset to Shaddock. Thanks Nate!!

Review 81 (2022-06-18 - Rating: 5)
My family and i built a home with Shaddock at the Village at Twin Creeks in Allen, Tx. The build took more than 1.5 years due to the supply chain challenges and the pandemic. But the wait was worth it. A huge shout out to the warranty manager Mathew Phillips who has been the only individual at Shaddock to help us with the issues identified post closing. He always goes the extra mile to resolve those issues in a timely manner.Shaddock has a true gem in Mathew.

Review 82 (2020-07-20 - Rating: 5)
It has been a year since we bought our Shaddock home in Inspiration and we still love it just as much as we did a year ago! We purchased an inventory house so while it was a new house, we did not design and build it. During the weeks leading up to closing, Moira was so helpful and always a phone call away. She is a wealth of information and truly loves what she does. It shows!! Even though her part of this process was done at closing, she still shows up at our house with treats and she is still such an encouragement!! Our warranty manager, Nate, has been easy to work with and always keeps us in the loop with normal, new-build repairs. As with most businesses, communication can make or break you. Nate has done a fantastic job in this area!! Both Moira & Nate have made this first year in our new house a dream! As far as the house itself, we had a pre-close and pre-12 month inspection and our inspector noted that the house is in near perfect condition after 12 months. We could not agree more and truly feel that Shaddock Homes built a quality house that we intend to enjoy for many more years to come!

Review 83 (2022-07-26 - Rating: 5)
Robert Durhans soft skills, attention to detail, understanding of Shaddock product (Kings Crossing), proactiveness, and the fact he took action and got things done right away made us feel confident all the time... he took us to the finish line and also made sure we got the quality product that Shaddock homes stands for!We are VERY grateful with Robert... if he is your builder then you can not be in better hands!!!Many thanks to Peter Shaddock for honoring the contract and Tim Long for his support when it was required.

Review 84 (2022-09-15 - Rating: 5)
Shaddock has done excellent job, sales person Lexy did wonderful job in completing our home. The warranty form shaddock is excellent Matt was very helpful in closing all issues, excellent team.

Review 85 (2023-03-13 - Rating: 5)
5 star is not for the quality of home, but for the warranty service.Though the quality of the home isn’t great, whenever there is an issue, Warranty Manager, Matt Phillips responds quickly on the warranty requests. He is extremely responsive, polite and follows up to make sure the issues are handled correctly and quickly. We really appreciate all his help

Review 86 (2024-11-25 - Rating: 5)
It was a good experience working with the team Bailey jay, Kyler Jay, Alex, Mike Brown, Tim, Michelle, Kelly & George

Review 87 (2024-05-25 - Rating: 5)
When you have an exceptional team, you can expect exceptional quality. A big shout out to Jackie, Michael, and Bailey for their assistance in helping us secure our home.

Review 88 (2020-08-30 - Rating: 5)
We recently executed a contract on a Shaddock Home, and we are moving through the build process. We were keen on the idea of a local, family owned builder that has roots in Dallas, Texas. Shaddock strikes a nice balance between custom and production. We felt the home, and our customizations, were reasonably priced in todays market. Always make sure you price your home and not the base home because there could be a significant difference in purchase price. To this end, Michelle Tornes walked us through a budget price for our home prior to contract. We were impressed with how Michelle wielded the various plans and made experience based recommendations that just made sense. Then, it was off to the design center! We had the privilege of working with Kristin Denny. Shes a star! Kristin has the unique ability to balance price, style, and functionality. There were also times we brought pictures of finishes that were important to us. Side note: Different builders have different companies that supply finish products - tile, faucets, flooring, etc. Despite not having these suppliers in her repertoire, she went to bat and was able to accommodate the products we loved from different suppliers. Ms. Denny also has four kids, which allows her to understand how a home is used and functions. There were certainly times she could have up-sold us, but guided us down a more pragmatic path. After our third, and final design meeting, we came home and questioned a few choices. Kristin agreed to meet us outside her normal schedule (beyond the call of duty) to make sure we were confident in our choices. In the end, we are very happy with our choices and look forward to joining the community!

Review 89 (2023-06-27 - Rating: 5)
I love my house from Shaddock because it was a quality build and after warranty was really good. Matthew Phillips has been very responsive and addressing my issues on time.

Review 90 (2020-11-23 - Rating: 4)
We are very greatful and thankful for Leslie Barnes, Design Consultant, Shaddock Homes. She is highly knowledgeable and very friendly to work with. She made all our design decisions and meetings fly like a breeze. She was very sincere, dedicated and listened to every bit of our ideas carefully and helped us thru the selections process. It was highly interactive and fun filled experience working her.

Review 91 (2024-03-18 - Rating: 5)
Bailey Jay is the best warranty manager out there! Thanks Bailey for taking care of my clients as they are selling their Shaddock Home!

Review 92 (2022-04-09 - Rating: 5)
I just moved in to Shaddock homes built house . I am very satisfied with Shaddock homes . I worked with Lexy Akers , Jayson Hill , Leslie Barnes . They have made our home construction look so easy and perfect . I was very new to this process as a first timer and Lexy / Jayson were very patient in working with us and delivered quality home 🤝🤝👏

Review 93 (2020-09-24 - Rating: 5)
We bought our house from Shaddock two and a half years ago and we are a very happy family. The experience with Shaddok was awesome and Nate Phillips went above and beyond as a project manager to ensure we had timely and quality service.

Review 94 (2023-01-26 - Rating: 5)
Been in our Shaddock home for just over a year and loved our experience! Adam (Wilmeth ridge community construction manager) was a godsend and made our building experience top notch!! Highly recommend.

Review 95 (2025-03-03 - Rating: 5)
Alex and Bailey have been awesome to work with.

Review 96 (2020-07-31 - Rating: 5)
My partner and I had a wonderful experience at the design studio with kristin Denney. She is very knowledgeable and helped us making the whole process smooth and easy for us. We are excited to see our new home with Shaddock Homes.

Review 97 (2024-08-13 - Rating: 5)
We recently moved into a shaddock home in Inspiration, Matt, Liam and Chloe have been great to work with.

Review 98 (2024-07-15 - Rating: 5)
We are very thankful to Jackie for getting us a Shaddock home and Bailey for all his support in getting warranty items taken care right away.

Review 99 (2022-06-27 - Rating: 5)
It was a pleasure to work with Maria, Taylor and Matthew, since we started our new home building process. They have made things a lot easier even when it has been a difficult year for all home builders, our new house was build in a prompt schedule. I just want to say thank you all for the hard work that you put in to build our new house!

Review 100 (2023-08-24 - Rating: 5)
The salesperson (Liam), the construction manager(Chloe) and the warranty guys (Matt and Nate) have been exceptional to work with throughout the build and post close process

Review 101 (2021-05-05 - Rating: 5)
We choose to build a home at Estate at Shaddock Park. Our sales consultant, Joe Callendar & our Builder Greg Makovic were exceptional in delighting us.Since this is our first home Joe was very knowledgeable in suggesting the best plan, options and value choices for our home and from time to time he has proactively taken pictures of the construction status and shared with us. He was always there for us to address any questions/concerns.During this Pandemic we all know the construction industry went in to crisis i.e. difficulty in getting some of the materials (Wood, Brick, Windows). In our case Joe & Greg have mitigated this risk effectively especially when our brick supplier backed out in last minute pushing our closing date Joe & Greg pitched with a different supplier and mitigated this risk.Also we are amazed at the speed at which Greg operates!!We would like to whole heartly thank Jay, Joe, Greg, Kristin & Shaddock family for there wonderful support!Best RegardsSatya

Review 102 (2024-01-11 - Rating: 5)
Liam, Chloe, Matt, and Nate were amazing during the process of building our home! We are beyond pleased with our house and would work with them again!

Review 103 (2020-11-24 - Rating: 5)
We purchased our home with Shaddock earlier this year. Overall it was a pleasant experience. Leslie helped us through the design center process. She is very responsive and professional!

Review 104 (2022-07-20 - Rating: 5)
Lexy, Jayson, and Matt were an excellent team to work with! They were very professional and always willing to help. We had a great experience with the home building process thanks to their efforts!

Review 105 (2023-10-17 - Rating: 5)
Richard Heckenlaible, sales manager was amazing. He was caring, honest, receptive & rolled his sleeves up during the entire process! I wish, I could give him 10 stars!Thank you, Richard!!! :) -Diane Motz

Review 106 (2022-12-14 - Rating: 5)
Maria and Matthew are the best people to work with at shaddock! They are always responsive and willing to help. I definitely recommend Shaddock homes and their team!

Review 107 (2020-06-12 - Rating: 5)
My husband and I had an absolutely amazing experience in the design center with Kristin Denney. Shes a pro and was so fun to work with. We showed her some of our inspiration photos and she helped us design a beautiful home!

Review 108 (2023-12-21 - Rating: 5)
Chloe, matt, nate have all been wonderful to work with!! Liam in sales is fantastic too! Amazing quality and customer care!

Review 109 (2024-02-28 - Rating: 5)
Bailey , Larry and Kenneth was wonderful.They did a great job with my house build , sales and ongoing warranty services

Review 110 (2023-03-07 - Rating: 5)
Purchased a home with shaddock at the grove. Matt, Taylor and Maria were very responsive and helpful through the process.They have been awesome to work with.

Review 111 (2024-02-28 - Rating: 5)
After our experience with BaileyJay after move in I would say it has made the first year of the transition much easier. Has been great to work with.

Review 112 (2023-12-07 - Rating: 5)
I had a great experience with our builder specially Larry and Bailey in going through all details pertaining to our House build/material and warranty. They delivered what was promised at first place. Thank you guys

Review 113 (2022-10-28 - Rating: 5)
Mr Mike Davis is incredible man , he went out his way to help us and answer all my questions , I will tell all my friends to call Mike when they need help .If I could give Mike at shaddock homes more than 5 stars , I would.Thank you again Mike .From Louis at 3004 Calvin rd , Mckinney, Tx 75071.

Review 114 (2022-04-15 - Rating: 5)
Matthew Phillips with Shaddock warranty has helped us tremendously with home warranty needs. He is available to help us any day of the week and is very responsive.

Review 115 (2023-01-02 - Rating: 5)
Matt, Maria, and Taylor were a pleasure to work with. This was our first home purchase and they walked us through the full process with full transparency of the good and bad.

Review 116 (2024-05-12 - Rating: 5)
We had a warranty issue that was quickly resolved by Bailey. Turned out time was quick to fix the issues.

Review 117 (2023-07-17 - Rating: 5)
Matt and Maria have been great! I immediately got a response back from and was told the problem would be taken care of. We felt pretty good about everything.

Review 118 (2023-10-27 - Rating: 5)
Working with Carissa, Matt, and Nate was great. They all went above and beyond to take care of and address any concerns I had during and after the building process.

Review 119 (2023-12-07 - Rating: 5)
My builder Larry and Bailey were amazing and they really took care of the house in the way he built it and followed up after.

Review 120 (2024-09-29 - Rating: 5)
Great builder. Jackie, Michael, and Bailey are the trifecta.

Review 121 (2024-04-27 - Rating: 5)
We have really appreciated JJ and Bailey in their assistance with our warranty requests.

Review 122 (2023-12-11 - Rating: 5)
Matt and Maria were great to work with ! awesome job ! Really love it ! they addressed our all issue and concerns.

Review 123 (2024-09-26 - Rating: 5)
Matt has been super helpful i really appreciate his service !!

Review 124 (2024-04-23 - Rating: 5)
The warranty department (specifically Bailey) is always helpful and gets back to me the same day.

Review 125 (2021-04-13 - Rating: 5)
Wonderful experience working with their customer service. It took a little digging to find out *who* to speak with over there, BUT, once you get the right people, they go way above and beyond. Thank you Shaddock for taking a bothersome detail off the plate and making things right.

Review 126 (2024-04-24 - Rating: 5)
Bailey and JJ have been awesome with managing our warranty requests!!

Review 127 (2022-04-26 - Rating: 5)
It was great working with Maria, Austin and Matthew throughout our home purchase process. Very helpful and committed people who helped us in getting a great valued home!!

Review 128 (2024-04-28 - Rating: 5)
Our warranty manager, Matt, was great to work with any warranty requests.

Review 129 (2023-01-20 - Rating: 5)
Maria, Matt and Chris were extremely helpful and responsive during the entire period of home buying and later on even with the warranties.

Review 130 (2023-09-13 - Rating: 5)
Working with Lexy, Bradley, Ryan, and Matthew at Shaddock homes Edgewater has been a pleasure. Great attention to detail.

Review 131 (2023-01-10 - Rating: 5)
Matt and the team at shaddock were great to work with. I will just use shaddock when purchasing any homes in the DFW area.

Review 132 (2022-04-19 - Rating: 5)
Maria , Matt and Austin did a great job in my move-in and and took care of warranty issues as well.

Review 133 (2020-02-18 - Rating: 5)
As a realtor & someone who loves a beautifully designed home, I have nothing but praise fur this builder! Quality product & friendly helpful service.

Review 134 (2023-03-16 - Rating: 5)
Great working with Matt for post occupancy warranty service , you need great warranty service with folks who are responsive and responsible….

Review 135 (2024-03-13 - Rating: 5)
Matt, Liam, and Chloe have been great to work with.

Review 136 (2022-08-20 - Rating: 5)
Matt was very professional, always ready to assist beyond our expectations.

Review 137 (2022-08-12 - Rating: 5)
Matthew Phillips truly cares about his clients and helping them get the quality they deserve.

Review 138 (2023-01-02 - Rating: 5)
Matt has done a great job taking care of any issues that have came about. Thanks for the timely response .

Review 139 (2020-02-14 - Rating: 4)
I really liked the model home and the plans they have. But the pricing was way too high from what I was

Review 140 (2024-12-20 - Rating: 5)
Thank you Bailey, Alex& George.

Review 141 (2018-08-27 - Rating: 5)
Shaddocks quality well exceeds their competition and in some cases, for the same price.

Review 142 (2021-02-28 - Rating: 5)
Great people, Great company

Review 143 (2016-05-06 - Rating: 5)
Nobody does it Better!

Review 144 (2025-03-04 - Rating: 5)
We recently had the pleasure of purchasing our new home with Shaddock Homes, and the experience was nothing short of amazing! From the start , the entire process was smooth, well-organized, and stress-free, thanks to the exceptional team.A special thank you to Maria Rincon, who guided us through every step of the buying process with professionalism and patience. She took the time to answer all our questions, helped us choose the right options for our home, and made sure we felt confident in our decisions.We also want to express our gratitude to Javier Langmayer for overseeing the construction process with great attention to detail. Their expertise and commitment to quality ensured that our home was built to the highest standards. He kept us updated throughout the build, addressed any concerns promptly, and made sure everything was completed on time.Thanks to the entire team! We highly recommend them to anyone looking for a reliable and professional home builder.