Saratoga Homes El Paso Corporate Office

Photo of Saratoga Homes El Paso Corporate Office

Located in Houston, Texas

Address: 12300 Montwood Dr, El Paso, TX 79928, United States

Phone: +1 915-855-1005

Rating: 3.9

Categories

  • Home builder

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Comments

  • Review 1 (2025-02-28 - Rating: 5)

    An amazing experience working with Saratoga Homes. From start to finish, working with Erika for more than 15 years , she has always demonstrated professionalism, attention and attention to details. She was always responsive to my questions and kept us informed throughout the process. Its clear that they genuinely care about customer satisfaction and take pride in their work.If youre looking for a builder who delivers excellence and a smooth, stress-free experience, we highly recommend Saratoga Homes!

  • Review 2 (2025-02-07 - Rating: 5)

    Excellent Experience with Mona Alba at Saratoga Homes!I had a fantastic experience working with Mona Alba at Saratoga Homes! Highly skilled and dedicated marketing manager. From the very beginning, she was professional, knowledgeable, and incredibly helpful. Her attention to detail, creativity, and deep understanding of the real estate market make a significant impact. She took the time to answer all my questions and made sure I had all the information I needed. Her customer engagement and genuine care for others truly showcase the quality of Saratoga Homes, making the home-buying process exciting and stress-free. I appreciate her dedication and the excellent customer service she provided. Highly recommend! Youll be in great hands !

  • Review 3 (2025-02-10 - Rating: 5)

    Had an outstanding experience working with Brianna Carpenter from Saratoga Homes . Their expertise and dedication were key to finding the perfect homes for my clients. From the very beginning,she ] took the time to understand exactly what my clients were looking for, tailoring each recommendation to meet their unique needs. Their deep knowledge of the market, clear communication, and proactive approach made every step of the process seamless and stress-free.What impressed me most was their attention to detail and commitment to excellence. Quality of homes Whether it was scheduling viewings at convenient times, providing insightful local market information, or negotiating favorable terms, [Repā€™s Name] consistently went above and beyond. Itā€™s rare to encounter someone who combines professionalism with genuine care for clients so effortlessly.I highly recommend [Repā€™s Name] to anyone seeking a dedicated, knowledgeable, and caring real estate professional. Their work not only met but exceeded our expectations, making the search for the perfect home a truly positive experience.

  • Review 4 (2025-02-07 - Rating: 5)

    I recently helped my clients close on a brand new home with Saratoga Homes, and I canā€™t thankErika Gomez enough for making the process incredibly smooth. Her extensive knowledge and expertise were invaluable. The builder also contributed by covering closing costs and lowering the interest rate, which left my client very pleased with his monthly payment. I wholeheartedly recommend this builder to my family and friends!

  • Review 5 (2025-01-23 - Rating: 5)

    Saratoga made the home buying process easy and addressed every item my client and their inspector had brought up. The service Angelica gave has always been 5 stars. From the first phone call and showing. She was professional and made my clients so happy! We love Saratoga Homes!

  • Review 6 (2025-02-07 - Rating: 5)

    I had the pleasure of working with Mona Alba on behalf of my clients, and she truly made the entire process seamless. Her professionalism and helpfulness were exceptional. Mona consistently goes above and beyond to ensure everything is handled with care and attention to detail. My clients are absolutely thrilled with their new home and couldnā€™t be happier with how beautiful it turned out. A big thank you to Saratoga for making this experience so outstanding!

  • Review 7 (2025-01-13 - Rating: 5)

    My client recently closed on her new home. Saratoga was very accommodating to assist my client with her busy work schedule. The construction team addressed all her concerns in a timely and efficient manner. Mona Alba went the extra mile to assist my client after work hours and with excellent and prompt communication. Thank you Saratoga for making everything in your power so my client could close on her new home on Christmas Eve.

  • Review 8 (2024-12-13 - Rating: 5)

    I had the pleasure of working with Angelica Ortiz, on behalf of my clients, and I couldnā€™t be more impressed with her professionalism and dedication. Angelica truly went above and beyond to ensure the entire home-buying process was smooth and hassle-free.She represented Saratoga Homes exceptionally well, always maintaining clear communication and addressing every detail with care. Her commitment to making sure my clients were comfortable and confident throughout the transaction made all the difference.Thank you, Angelica, for your outstanding support! I look forward to working together again in the future.

  • Review 9 (2025-02-28 - Rating: 5)

    It was a pleasure working with Carolina Rodriguez again! This is my second time Carolina has helped me with my clients. One of the smoothest process for my clients. We made it work and were able to get them into their dream home on Valentineā€™s Day.Looking forward to working with her again. Many more to families to help in 2025 ! šŸ”

  • Review 10 (2025-01-11 - Rating: 5)

    I want to express my sincere appreciation for the exceptional service provided by Mona Alba. She is not only incredibly active and enthusiastic but also goes above and beyond to make the buying process as smooth as possible. With her positive vibes and dedication, she made my clients feel comfortable and guided them every step of the way. Her attention to detail and willingness to assist with closing costs and buying points truly made a difference in helping my clients secure their home. I highly recommend Mona Alba for anyone looking to help their clients with the home buying process.

  • Review 11 (2025-01-10 - Rating: 5)

    If I could give 10 ā­ļø I definitely would!! I had the pleasure of working with Mona Alba and it was a smooth and wonderful buying experience! Especially as a first time buyer it was super easy! The home we chose is beautiful and it was hard to choose because they offer many beautiful floor plans at incredible prices! Iā€™am beyond pleased with Saratoga homes, their service, and their product! šŸ™

  • Review 12 (2025-01-10 - Rating: 5)

    Ive had several clients purchase Saratoga Homes before and its always a seamless experience. This is my second closing with Cesar Dominguez and he was professional and efficient like always. We were able to close my buyers in 10 business days!

  • Review 13 (2025-02-28 - Rating: 5)

    Contacted Saratoga multiple times to come fix the HVAC system because one of the rooms isnt receiving any ac/heat. They came by multiple times said they fixed it and yet no change. Finally went up myself to look at what they did to fix the problem and I found the problem. If this is the service you provide to your customers, what is the point of scheduling appointments and sending people out in the first place. Clearly whoever you send out is lazy and saw work they needed to do and decided nah I dont want to do this today Ill move it a little so the air comes through a bit and say its going to take time for it to kick in.Update:After this was posted Saratoga contacted me and asked if they could fix any issues even though they didnt have to. A supervisor was present and they didnt leave until the issues were fixed and I was satisfied as a customer. This is how a customer should be treated. It is unfortunate that it took this long but they said they will fix the issue and they are a company of their word. I look forward to doing business with this company and that is the reason for the updated rating.

  • Review 14 (2025-02-14 - Rating: 5)

    Always love working with Saratoga. My clients are always well taken care of and happy with their purchase. Huge shout out to Brianna Carpenter for being an amazing representative and always answering my calls, text and questions.

  • Review 15 (2024-11-27 - Rating: 5)

    I had the pleasure of working with Carolina Rodriguez from Saratoga Homes on the purchase of my clientā€™s home, and I can confidently say her support made all the difference in the process. Carolina was incredibly attentive and knowledgeable, demonstrating a clear understanding of the buyerā€™s needs and expectations. She went above and beyond to ensure every detail was addressed and that the buyerā€™s concerns were met with solutions.One of the attributes we loved about Carolina is that she always maintained a positive and calming attitude, which not only reassured the buyer but also made the entire transaction much smoother for everyone involved. Her professionalism and ability to handle customers with care and expertise truly stood out.We are extremely grateful for Carolinaā€™s dedication and exceptional service. She is an asset to her team and someone I look forward to working with again in the future!

  • Review 16 (2025-01-10 - Rating: 5)

    Saratoga excellent choice for fist time buyers. More square feet for your money. Great amenities, great floors plans and very knowledgeable Marketing managers. I personally works with Cesar Dominguez , he always go the extra step for my clients.

  • Review 17 (2024-12-07 - Rating: 5)

    It was a great experience working with Saratoga Homes, especially their representative Erika Gomez. Saratogas partnership with multiple lenders made it more feasible, for me as a customer, to see better possibilities of becoming a homeowner. Erikas consistent communication, prompt response, positive attitude and professionalism made the home buying experience so much less stressful. I can not stress the immense gratitude I have for their team and all their partners in making my homebuying experience a success!!

  • Review 18 (2024-10-21 - Rating: 5)

    Ive been living in a Saratoga home for over a decade, and my experience has been consistently positive. The quality and craftsmanship of their homes truly reflect their commitment to excellence. I highly recommend their services, which include everything from loan assistance to real estate, construction management, and customer service. Each aspect has exceeded my expectations!

  • Review 19 (2024-11-27 - Rating: 5)

    As a local realtor, I always strive to provide my clients with the best service, and Carolina Rodriguez truly exemplifies that standard. From the moment she met my client to the final steps of the home-buying process, Carolina was supportive, organized, and incredibly attentive to every detail. My client found her dream home, and thanks to Carolina, we were able to make that dream a reality.I highly recommend Carolina as your Saratoga representative ā€” her expertise and dedication are unmatched. Thank you, Carolina!

  • Review 20 (2024-11-01 - Rating: 5)

    We bought my mother a Saratoga home last year and we couldnā€™t be more happy with our purchase. The attention to detail from the very beginning to the craftsmanship of the builderā€™s is first class. The customer service is beyond your expectations. If I could give them 10 stars I would. Thank you Saratoga for being first class!!

  • Review 21 (2025-02-28 - Rating: 5)

    As an Agent working with the right Builders rep is important and let me tell you Mona is amazing so if your an agent or a client, I highly suggest working with her because she does exactly what she sais and she is very easy and awesome to work with!! Thanks for being awesome Mona!

  • Review 22 (2024-09-20 - Rating: 5)

    Saratoga Homes offers exceptional craftsmanship in their properties. Each home showcases thoughtful design and functionality, making them perfect for both relaxation and entertaining. The staff is friendly and dedicated to ensuring a positive homeowner experience. I highly recommend Saratoga Homes for anyone seeking a new home!

  • Review 23 (2024-09-17 - Rating: 5)

    Ive been working with Saratoga Homes for several years now. Always fast response to any issue. They are always glad to assist and with a prompt response. People at the reception are always nice and willing to help out. Its always easy to talk to them and get things resolved.

  • Review 24 (2024-09-12 - Rating: 5)

    We had the best experience with Ariosto Ramos at Saratoga Homes. He wasnt a pushy salesman and understood our needs. We had just placed our home buying goal on hold, we hadnt search in a few months, but then he invited us to view a floor plan. He took his time explaining things to us and how everything worked. He presented an option and allowed us our time and space to think. He has even sent us photos of the process of our house as it has gone through the stages of the build. His enthusiasm shines and it is refreshing. I would highly recommend him to anyone looking to buy a new build home.

  • Review 25 (2024-12-13 - Rating: 5)

    I always have a great experience working with Saratoga Homes, Erika Gomez makes the home buying process a smooth operation from start to finish. A detail oriented company that strives for excellence, continuous improvement and leadership within the real estate industry.

  • Review 26 (2024-10-24 - Rating: 5)

    I had the best experience working with Karly she was reliable and very knowledgable with pointing me into the right direction. She was friendly and made this such a positive experience. If I could leave more than 5 stars I would. After my experience with Karly I would recommend everyone to check out Saratoga homes.

  • Review 27 (2024-11-21 - Rating: 4)

    Price Per SqFt 5- Very budget friendly homes no other builder can compare trust me Iā€™ve looked.Customer Service 4- Angelica Ortiz was the best! She was understanding and supportive throughout the entire process. She hooked me up with their best points offer and financing. Sheā€™s so hardworking, professional, and lovely answering all my questions and tolerating all my visits. She deserves 10šŸŒŸ but I do have to take the main office, maintenance, and feeling rushed to close into consideration.Home Selection 3- Saratoga has awesome floor plan selections that just makes sense and flow well. Unfortunately, thereā€™s no custom changes available but you donā€™t need to worry because their color and style selections are pretty nice. I was able to choose my lot and switch when needed. However, there are no corner lots available.Quality Materials 3- So many nice bonuses like granite kitchen counters, quartz restroom counters, refrigerated AC, open floor plan with island, spacious pantry, alarm prewiring, shutters only in front window, stainless appliances without the fridge or washer and dryer, automatic garage opener but no insulated garage, and somewhat of walk-in closets.Construction 1- You get what you pay for. I notice the homes go up super fast and carelessly. Too many issues before closing to list so I wonā€™t. So many lil cosmetic things bother me that Iā€™m just going to have to live with but Iā€™m praying my home will withstand the test of time.

  • Review 28 (2024-09-06 - Rating: 5)

    Saratoga has an amazing team. Every time I need anything they are always a call away. As a first time home buyer they were able to guide me and give me all the options available. I highly recommend them. I also loved that they were able to help me achieve my budget price that many other builders couldnā€™t.

  • Review 29 (2024-10-24 - Rating: 5)

    Karly Salazar is a must have as a professional and as a friend! She is excellent and her personality is amazing! She truly goes above and beyond for her customers and has a sincere care for the customers well being!! Her patience, skills, and determination go far above my expectations and sheā€™s a must have as a professional!!! Highly recommend her to anyone looking for a dream home!!!

  • Review 30 (2024-10-25 - Rating: 5)

    Victor helped my buyers and I find the perfect home for them and it was an amazing process! He kept us informed the whole time and we closed with no issues! Will absolutely recommend Saratoga for my future buyers!

  • Review 31 (2024-09-24 - Rating: 5)

    Im a local real estate agent here in El Paso, TX and everytime a client is interested in buying a home with Saratoga, my go to person is Mona Alba. She goes above and beyond for our clients. Shes always available and makes sure theres no issues with your home before closing. My clients have been super happy working with her and I trust her 100% .

  • Review 32 (2024-09-09 - Rating: 5)

    Been working Brianna Carpenter for all Saratoga deals and couldnā€™t ask for better partner during a transaction. Saratoga has always made sure my clients are well taken care of with the help of Brianna. Great opportunities for buyers and realtors when deals are done with them šŸ‘ Thank you Saratoga, keep up the good work

  • Review 33 (2024-10-02 - Rating: 4)

    In addition to my wifeā€™s comment, Jasmine Vargas, all issues have been resolved by John Ponce De Leon as well as Rocky Coppinger. They did offer and followed through on paying for our first water and electricity bill. Thank you John Ponce for your consistent communication and thank you Rocky for taking the time to get things sorted out and our landscaping done in a week. Saratoga Homes are beautiful.

  • Review 34 (2024-09-06 - Rating: 5)

    Iā€™ve personally worked with several of the marketing managers and senior leadership for many years. Iā€™ve closed on many homes with Saratoga and all of the customers that Iā€™ve had contact with after purchase have been extremely satisfied. Iā€™ve helped several with more than one of these beautiful homes! Highly recommend. Great investment at a fantastic price!

  • Review 35 (2024-09-09 - Rating: 5)

    As both a designer and employee at Saratoga Homes, I am continually impressed by the companys commitment to excellence. Working here has been a truly rewarding experience, largely thanks to our hardworking team who are truly committed to their jobs. I am proud to be part of a team that transforms visions into realities. I wholeheartedly recommend Saratoga Homes for anyone seeking a new home.

  • Review 36 (2024-09-07 - Rating: 5)

    Iā€™ve had the pleasure of working with Saratoga Homes over the course of several projects, providing lending services for their clients, and I can confidently say they are one of the most reliable builders in the industry. Their attention to detail, and dedication to delivering on time is impressive.Not only do they build beautiful homes, but they also maintain open communication throughout the entire process, which makes it a smooth and seamless experience.Itā€™s always a pleasure working with Pam, Brianna, Carolina, Angelica and Cesar, and I look forward to continuing our successful partnership!---Feel free to adjust the details to better fit your relationship with the builder!

  • Review 37 (2024-09-27 - Rating: 5)

    Saratoga homes has excelled my expectations and my clients are very happy with their purchase. Angelica Ortiz was very professional and on time for everything, she gave us updates as the house was being built and my clients loved the experience from the beginning

  • Review 38 (2024-09-06 - Rating: 5)

    I had great experience visiting Saratoga Homes, very knowledgeable employees respectful and professional. I love their home designs and products, I proud to say I submitted a contract on a home and it will be completed by the end of December.

  • Review 39 (2024-09-09 - Rating: 5)

    Excellent customer service from sales team and always keeping us informed on the time frame of completing our home! Construction Manager was always available and willing to assist with any of our questions. Couldnā€™t be happier with my Saratoga home.

  • Review 40 (2024-09-24 - Rating: 5)

    When my client buyers want a Saratoga I take them straight to MONA ALBA she is the best and very trustworthy she has been with Saratoga for a long time so she knows all the homes/ areas and amenities like the back of her hand!If you need a rep for Saratoga Mona is your girl !

  • Review 41 (2024-09-06 - Rating: 5)

    Saratoga is a great builder in El Paso, TX. They make the home buying process stress free. I have had the pleasure of working with Angelica Ortiz, Brianna Carpenter and Carolina Rodriguez there communication has been professional and exceptional. Please reach out to them and the rest of their team if you are looking to purchase a newly built home.

  • Review 42 (2025-01-15 - Rating: 5)

    I have had a very pleasant experience working with Mona Alba and Jorge Bess-Oberto. Everything that I have need They have solved it almost right away and still keep helping on Whatever Questions I Have it is greatly appreciated.

  • Review 43 (2024-11-22 - Rating: 5)

    Saratoga has been great with my clients. Victor is very knowledgeable when it comes to the product and the company works with top lenders in the city!

  • Review 44 (2024-09-24 - Rating: 5)

    Absolutely amazing service! Mona was BADASS!! Every time I would call her she was attentive and prepared to show us any home we wanted! She knows her stuff when it comes to the homes! I couldnā€™t have asked for a better rep to help us!10/10 recommend!ā¤ļø

  • Review 45 (2024-09-09 - Rating: 5)

    Working for Saratoga Homes has been very rewarding. Getting to see the subdivisions I build become populated with with first time home buyers through Saratoga Homes is a such an honor. I love to hear new home owners talk about and share their stories of how they came to Saratoga Homes and how their experience was.

  • Review 46 (2024-09-09 - Rating: 5)

    I have been employed at Saratoga Homes for over 10 years and what I love the most about my company are the people I work with. Every day these men and women try their very best to help people of all kinds of backgrounds, obtain the American Dream of homeownership. Theres something magical about helping families find their perfect home, and Im just proud to play a small role in that effort.

  • Review 47 (2024-12-04 - Rating: 5)

    I have been having issues with things around my home and the only person who actually put effort and cared to helped was Anahi Cordoza. Sheā€™s very professional and got back to me in a timely matter which was greatly appreciated. Buying a home is very scary but having someone like Anahi who is very attentive and helpful makes it much less stressful. Thank you so much Anahi for your continuous support and help!!!! Amazing customer service from you!

  • Review 48 (2024-10-23 - Rating: 5)

    Customer service and overall product is just superb. I absolutely love their floorplans and every standard feature that they offer!!! Fun fact, theyre also building an all corners of El Paso.

  • Review 49 (2024-09-17 - Rating: 5)

    Saratoga Homes is a great Partner for the communities it represents! Socorro Baseball has greatly benefited from a strong partnership with Saratoga Homes. Socorro HS has had many students work internships during Summer breaks and valuable experience has been gained!

  • Review 50 (2024-11-08 - Rating: 5)

    I am a single income family and Erica was able to get me into my dream home. She made the process quick and help me every step of the way. She is the best

  • Review 51 (2024-09-09 - Rating: 5)

    Iā€™m currently in the process of buying my first home from Saratoga Homes. I can say from the agents all the way to the construction site workers, the experience has been amazing. Phenomenal company and employees.

  • Review 52 (2024-09-06 - Rating: 5)

    From start to finish, the Saratoga Homes team was incredibly helpful and responsive. They made the home-building process a breeze and were always there to answer questions. They provided a quality home at a great value with AMAZING incentives.

  • Review 53 (2025-02-28 - Rating: 5)

    Had a good time working with Brianna from Saratoga homes! Sheā€™s a lot of help and makes the process seamless!

  • Review 54 (2022-09-23 - Rating: 5)

    Great customer service all around.Sales people guide us step by step until the house deal was closed.Family and I are very happy that we chose Saratoga Homes.Thank you to everyone that made this possible!God bless!

  • Review 55 (2024-09-10 - Rating: 5)

    As a Saratoga homeowner for the past 3yrs Saratoga Homes has exceeded my expectations! From the great service of the construction manager Junior Munoz to the amazing service of their in house mortgage company, JNC Mortgage, who also made my home buying process even better!

  • Review 56 (2024-09-13 - Rating: 5)

    Saratoga Homes have an extensive variety of beautiful floor plans to offer, Victor Vargas have helped me find the right home for many of my clients for years, I have not had any of my clients complain about anything, I, my self bought a Saratoga Home 12 years ago and my family and I love our home.Thank you Saratoga Homes.

  • Review 57 (2024-12-13 - Rating: 5)

    Their craftsmanship, attention to detail, and commitment to timelines were exceptional. From the initial design to the final touches, they made the process smooth and stress-free. Highly recommend for anyone looking to build their home!

  • Review 58 (2024-09-06 - Rating: 5)

    Working with Saratoga homes on the lending side is a dream . Pamela and her staff are so organized, and the communication is excellent. They make sure the clients home are complete and done on time to close and get our happy homeowners in their beautiful new home ! Thank you Pamela for true teamwork!

  • Review 59 (2024-10-29 - Rating: 5)

    Angelica ortiz was very helpful since day one. Helped me get approved for the home i wanted. House is good quality. Will recommend her and saratoga home to friends and family.

  • Review 60 (2024-09-06 - Rating: 5)

    Saratoga Homes and the team were great to work with! They delivered an amazing home with great quality. Loved the communication. Definitely recommend!!

  • Review 61 (2024-09-13 - Rating: 5)

    I just want to express my gratitude for the great, high quality construction done in the home I purchased. This is the 3rd house I buy and without a doubt I will continue with this company. All the questions I had, were answered promptly and small issues were fixed as scheduled.

  • Review 62 (2024-10-25 - Rating: 5)

    I love Ariā€™s Videos, I wish he was working there before we bought Dessert View last year, they sucks excuse my language. I will be referring everyone to him thatā€™s for sure. Keep it up with the great work and home entertainment making it look fun.

  • Review 63 (2024-09-23 - Rating: 5)

    Iā€™ve had the pleasure of working with Victor Vargas on numerous Saratoga Homes projects. His dedication to quality service consistently stands out. He delivers homes with excellent attention to detail, always meeting timelines and exceeding my clients expectations. His professionalism and commitment makes him my and my clients top choice for purchasing good looking homes.

  • Review 64 (2024-09-06 - Rating: 5)

    I had a fantastic experience with Saratoga Homes. Their team/staff was professional from start to finish. I highly recommend Saratoga Homes to anyone looking to build their dream home.

  • Review 65 (2024-06-21 - Rating: 5)

    I purchased my Saratoga home last year in September of 2023 before it was made. I can honestly say that from the very beginning I experienced great customer service with Erika who was almost like my realtor and would send me pictures and videos of the progress of my home as it was being built, which are memories Iā€™ll treasure forever! Once my home was ready for me to move in I was greeted by the Foreman who is Jorge, which introduced me to my beautiful home! As we did our walk through of my home he was courteous, patient understanding and answered all my questions. I now have 3 months living in my new home and I know that if I need anything all I have to do is email AnahĆ­ who works for the Saratoga office and she has always gotten back to me the same day, actually literally minutes later and schedules any minor issue I maybe concerned about, and she works with the hours I can be home. Once scheduled, Jorge always shows up at the time scheduled and quickly takes care of the small issues I have. When it comes to buying a home, it should never be taken lightly! But I can honestly tell you that I am extremely proud and love my house and the care that Saratoga has shown my family and I in this very very important and beautiful home they built for us! Thank you Saratoga for all your hardworking and wonderful employees!!

  • Review 66 (2024-10-07 - Rating: 5)

    Mona Alba was extremely helpful, knowledgeable and professional! I felt comfortable asking her questions. Absolutely loved working with her!

  • Review 67 (2024-09-09 - Rating: 5)

    I have been with the company for 8 years and I have loved it. Saratoga Homes has offered me a lot of opportunities for growth and knowledge. I am very grateful for the company and the Bombach family!

  • Review 68 (2024-09-06 - Rating: 5)

    They have great incentives and their reps are awesome. Used my VA loan and actually received my earnest money back at closing. We love our new home thank you so much

  • Review 69 (2024-10-02 - Rating: 5)

    Their attention to detail and commitment to my needs were exceptional. I couldnā€™t be happier with my new home, and I highly recommend them to anyone looking to buy!

  • Review 70 (2024-09-11 - Rating: 5)

    I want to Thank Saratoga Homes and Erika Gomez the Representative for helping me get my home. My family is very blessed to have a new home.

  • Review 71 (2024-09-06 - Rating: 5)

    Saratoga Homes stands out in the home building industry with its unparalleled commitment to customer service and exceptional attention to detail. From the initial consultation to the final walkthrough, their team goes above and beyond to ensure that every family feels truly at home.

  • Review 72 (2024-10-25 - Rating: 5)

    Angelica Ortiz made this transaction with Saratoga Homes smooth and easy! Congratulations to our clients and their new home!

  • Review 73 (2024-09-06 - Rating: 5)

    I have great experiences with Saratoga employees. They are very professional and on point . I send my pre approved clients to Saratoga knowing they will taken care of .

  • Review 74 (2024-09-09 - Rating: 5)

    I recommend Saratoga Homes to anyone looking for a reliable home building experience! Saratoga Homes takes great pride in their work.

  • Review 75 (2024-09-12 - Rating: 5)

    Saratoga Homes are affordable, they have many floor plans to select from, builder also covers all closing costs and the homes are completed on time.

  • Review 76 (2024-10-24 - Rating: 5)

    I had an amazing experience with saratoga homes especially with karly! She answered all my questions and put me at ease. 10/10 experience!

  • Review 77 (2024-09-09 - Rating: 5)

    I bought my first house in 2018 and it has been the best investment ever. JNC Mortgage helped me with a low interest rate and with due care my house keeps growing in value.

  • Review 78 (2024-09-10 - Rating: 5)

    Working with Saratoga Homes has been an absolute joy. I am deeply grateful to be part of such an incredible company where everyone is dedicated and kind-hearted.

  • Review 79 (2024-09-09 - Rating: 5)

    Saratoga Homes El Paso is a place of opportunities and lots of growth. I would really recommend to start your career at Saratoga Homes if you want your experience to skyrocket.

  • Review 80 (2021-08-11 - Rating: 5)

    I would like to express my gratitude to Ms. Nicole Vasquez from Saratoga Homes for the great job she continues to do. Ms. Vasquez definitely made my recent transition into my new home a pleasant experience. While it felt challenging at times, she was quick to resolve any issues, concerns, or inquiries that I came across. She is a great example of customer care and representation of what Saratoga Homes is to me. Thank you!

  • Review 81 (2024-10-26 - Rating: 5)

    Ponce was awesome! Constantly checking on my family and I after closing on our home , his customer service is superb!

  • Review 82 (2024-10-24 - Rating: 5)

    Karly Salazar was truly an amazing and informative person to talk to about this pathway in my life. Her customer service is truly incredible!

  • Review 83 (2024-09-16 - Rating: 5)

    Working with Cesar Dominguez and Saratoga has been outstanding. I look forward to many more happy mutual clients in the future!

  • Review 84 (2024-09-06 - Rating: 5)

    Buying a home was so much easier by going with saratoga! Its a fast and easy process and you feel included in everything through out the process. I would recommend them to anyone!

  • Review 85 (2024-09-20 - Rating: 5)

    Weā€™ve been in our beautiful home 2 years and are still in love with it. Beautiful open floor plan with gorgeous updatesā€¦thank you Saratoga.

  • Review 86 (2024-09-06 - Rating: 5)

    I love my Saratoga Home!! Iā€™ve had two other homes from other builders and Saratoga blows them away. I bet if these people who complain arenā€™t even calling them. Every time Iā€™ve called they have gone out of their way to help me. All my friends and family have had the same GREAT experience.

  • Review 87 (2024-10-24 - Rating: 5)

    I have been very fortunate to been given this opportunity to jump start my career. It is a wonderful place to work at and even better working alongside great colleagues.

  • Review 88 (2025-02-12 - Rating: 5)

    Great tour!!!! šŸ’• love working with Angelica Ortiz! The chocolate party was amazing!

  • Review 89 (2024-07-02 - Rating: 5)

    After a year of ownership, ran into an HVAC issue. Within hours of calling the office someone was out to help fix and solve the issue. Others may have had different experiences but so far theyve been great for me and my family.

  • Review 90 (2024-10-25 - Rating: 5)

    Saratoga and Victor were amazing to work with! Very accommodating to my remote buyers!!

  • Review 91 (2024-10-24 - Rating: 5)

    Saratoga homes has the best team them and karly salazar she has amazing after closing customer service overall her and saratoga were great to me and my family they were always one call away to help with anything we needed

  • Review 92 (2024-10-24 - Rating: 5)

    Had the best experience with karly sofia she helped me look at so many homes for my clients . will forever recommend her

  • Review 93 (2024-10-08 - Rating: 5)

    Excellent work from Cesar Dominguez and his team at Saratoga Homes! My clients have found their forever home!

  • Review 94 (2024-09-06 - Rating: 5)

    Mona, is the best, she really goes out of her way to help. I,will always have her represent my clients. Thank you for all your professional help.

  • Review 95 (2024-12-09 - Rating: 5)

    I had an amazing experience with the staff here at Saratoga. Kind patient and hardworking individuals, definitely recommend.

  • Review 96 (2024-10-25 - Rating: 5)

    Mona Alba is a great sales person very helpful and polite goes above and beyond for her customers needs great experience would recomend her 100%

  • Review 97 (2024-10-24 - Rating: 5)

    Karly has been great with after calls after your closing with our new home I appreciate her sheā€™s very kind and sweet the best

  • Review 98 (2023-07-04 - Rating: 5)

    Ms. Carolina Rodriguez is a qualified and diligent Marketing Management Agent.She is the one you look for when you want the house of your dreams! at Saratoga Homes.Thank you Ms. Rodriguez for your assistance.

  • Review 99 (2024-10-24 - Rating: 5)

    Ponce has been great helping us out after closing with our home, his customer service was awesome ā¤ļø

  • Review 100 (2023-04-11 - Rating: 5)

    I am extremely grateful for outstanding customer service I was provided with during my first time home buying experience. Angelica Ortiz assisted me from day one to closing and was such a please to work with. She went above and beyond to include working late nights and weekends to ensure everything was going smooth. Angelicaā€™s professionalism and dedication to her clients is extremely rare and hard to come by. Angelica Ortiz is a natural at what she does. I highly recommend working with her to anyone whoā€™s looking to find their dream home as I did. It was such a pleasure working with her and her staff!

  • Review 101 (2023-06-09 - Rating: 5)

    Ruby and her sales team at Saratoga are amazing to work with. They will take care of you from the moment you meet them. Their help continues beyond when you close on your home. They were always there to help regardlesss of what we needed. We love our home and recommend them to anybody who wants a quality home with great customer service. Thank you Saratoga for making our dreams a reality!

  • Review 102 (2025-02-12 - Rating: 5)

    Everything set up beautifully!! Very realtor friendly !! Love Saratoga!!

  • Review 103 (2023-07-25 - Rating: 5)

    The Saratoga Warranty Maintenence team alongside with coordinators in office have been a great help to us. Everyone has been professional and understanding of our needs and we appreciate the the good service they have provided us. We worked with Brenda and Rocky which they have been really great and we wanted to recognize their effort and we would recommend this company to others in the future!

  • Review 104 (2024-09-14 - Rating: 5)

    What a fantastic family oriented company. I enjoy working here. I have learned so much. I have been here 26 years and will be happy to work 26 more!!

  • Review 105 (2024-09-11 - Rating: 5)

    Ari was very informative and helpful with the information given to me. He also gave me good tips on what to do next to reach my house goal.

  • Review 106 (2024-12-13 - Rating: 5)

    Great service by all the staff at Saratoga homes! Very happy with my home purchase!

  • Review 107 (2024-12-12 - Rating: 5)

    Karly has been great!!! Helped with any questions that I had after closing in our new home!!!

  • Review 108 (2023-02-03 - Rating: 5)

    I am very happy with Saratoga Homes. Priscella, the representative for Saratoga Homes, was extremely attentive to our needs which enabled us to close on the due date. She sacrificed much of her time and effort on our behalf. Their construction manager, Efrain, ensured that we were satisfied with not just the overall construction of the house, but on various particular issues as well. I am grateful for the customer service and professionism displayed.

  • Review 109 (2023-02-03 - Rating: 5)

    When I was looking for a house to buy down in El Paso moving from the north I got to meet Mona Alba. I was happy with her experience, willing to go above her pay grade to make sure that I was happy with my new home. She brings a lot of value to the company she represents as a realtor. From showing me the model, to sending me pictures of the property and progress of my home to going over everything with me to get it done. You will not be disappointed working with her. Mona thank you for all your help in making this process less stressful for me as it was a big move for me to make.

  • Review 110 (2024-12-12 - Rating: 5)

    I was able to get the exact home and area I wanted. Feeling super blessed for a home of this outstanding quality.

  • Review 111 (2024-12-12 - Rating: 5)

    Ponce and Karly have been awesome answering any questions after closing on my new home!!

  • Review 112 (2024-10-29 - Rating: 5)

    Amazing customer service! Karly is fantastic and very welcoming! I highly recommend!

  • Review 113 (2020-11-03 - Rating: 5)

    Sales team is amazing. Priscilla Lopez was amazing and very helpful throughout the buying process for my new home. The construction manager and field operators were very helpful during the construction process and were sure that any questions or concerns I had were answered. The only complaint I have is not about Saratoga but of some of their subcontractors. The subcontractors arent reliable but after calling Saratoga and speaking to the construction manager, all issues have been resovled. I love my Saratoga home.

  • Review 114 (2024-09-06 - Rating: 5)

    I worked with Mona Alba on a transaction and she was fantastic. She made the process seamless!

  • Review 115 (2023-02-04 - Rating: 5)

    Priscilla Lopez was hands down the best Ive worked with. Throughout my entire home buying process she was transparent, easily accessible and professional at all times. Saratoga promote this young lady yesterday. Priscilla thank you so very very much for everything.Rocky, I never got the chance to formally meet him however he made an exception to my unique situation. That alone deserves 5 stars. So Rocky thank you as well.

  • Review 116 (2021-05-06 - Rating: 5)

    I would like to thank Miguel Martinez for all of the work he did in getting our new home ready that we bought back in March. Early morning texting, late night phone calls and emails even when he was on vacation, always positive and always cheerful. What a great person to represent Saratoga Homes! We love our new home and satisfied. Highly recommended!

  • Review 117 (2018-08-09 - Rating: 5)

    We have been in our Saratoga home for 12 years this month. I can honestly say that I have never had a major issue with anything in our home. Not even a roof leak. That is very significant to me after working in a real estate related industry where I saw million dollar shopping centers have issue, after issue with everything from foundations to roofs right after they were completed. Looking back at the beginning of our relationship with this builder I can say that everyone was professional and diligent in our transaction and it was a great experience for our family. I would most definitely recommend Saratoga Homes to anyone in the market for a new home.

  • Review 118 (2020-11-02 - Rating: 4)

    We purchased our first home brand new through Saratoga Homes. Armando the contractor was great. hard working made sure anything needing fixing got done. Nicole is who we worked with to help us purchase our home. She was always there anytime for our questions and getting us through the home buying process.

  • Review 119 (2020-08-24 - Rating: 5)

    Professional, Knowledgeable and Friendly. Beautiful homes built to suite. Working with Joel is and has been awesome.

  • Review 120 (2024-09-25 - Rating: 5)

    Great experience Mona made it a great one as she guided us through everything and made it very easy

  • Review 121 (2024-12-12 - Rating: 5)

    I really loved the staff! Couldnā€™t think of a better deal for a home around this area!

  • Review 122 (2021-08-10 - Rating: 5)

    Excellent service! Elizabeth Arlene Guzman was amazing. I work out town and she went above and beyond to make me feel comfortable going through the process of buying my house. Couldnā€™t have been more satisfied with their service I was provided along with a beautiful built house they built for me. Definitely recommend Saratoga and Elizabeth. Thankyou again!

  • Review 123 (2021-08-10 - Rating: 5)

    They made my first time home buying experience amazing. The communication from start to closing was great. Nicole tool the time to answer many of my questions and concerns. I would highly recommend Saratoga Homes to any new home owner. Nicole Vasquez A+++++

  • Review 124 (2024-10-23 - Rating: 5)

    Awesome treatment by everyone, the food was great. Creativity at its finest with the costumes šŸŽƒšŸ‘»

  • Review 125 (2022-07-10 - Rating: 5)

    I recently spoke with Priscilla Lopez at Saratoga Homes.She explained to me what I need to do in order to qualify for a home loan. Regardless of not being a qualified buyer, she took the time to show me some of the model homes and explained the home buying process. If you are a first time home buyer and looking for a home, I highly recommend you contact this builder and ask for Priscilla Lopez. She is not only kind but also patient.

  • Review 126 (2024-10-24 - Rating: 5)

    Karlyā€™s customer service has been amazing and truly attended to my needs. Thank you!

  • Review 127 (2021-08-10 - Rating: 5)

    Saratoga homes had very great customer service. Even through all the madness of the pandemic we received all the help we needed from Michael Sanchez. He was very helpful with all of our questions and walked us through the process step by step. He was very professional with much knowledge about the market. Highly recommend going with him!

  • Review 128 (2023-03-05 - Rating: 5)

    I recommend Saratoga more than any other builder here in El Paso. Cesar Dominguez helped me from start to finish including answering texts, finding the best home option, and referring me to the best company for lending services. Thank you for my new home

  • Review 129 (2024-09-06 - Rating: 5)

    Great builder. Dedicated to giving buyers their best. Staff is helpful and knowledgeable.

  • Review 130 (2019-03-05 - Rating: 5)

    The home buying process can be extremely stressful. Making the decision to buy an existing home versus building I can be extremely tough & stressful. After spending time looking at houses on the market and researching many local builders we met with Saratogaā€™s people & we met at sites for an in-depth Q&A. Wonder service beautiful houses! The overall quality of my new home was excellent, so we chose to go with Saratoga!!

  • Review 131 (2020-09-06 - Rating: 5)

    Our Saratoga Homes journey went great starting with Mr. Greg Woods showing us the different homes and answering all of our question whenever we needed help and assisted us all the way through closing. We love the Glendale Lakes location . The Oliver and Lia are beautiful floor plans that are spacious and have the most creative bathrooms Ive ever seen. Special thanks to Mr. Greg Woods for your assistance and prayers šŸ™šŸ½ in making this home buying experience one to remember for years to come! Saratoga Homes are awesome!

  • Review 132 (2018-09-19 - Rating: 5)

    I donā€™t usually take the time to review, but I was in shock seeing a 4 star review for Saratoga. I am absolutey in love with my Saratoga home. The quality is superior, the buying process was smooth, and also first time buying friendly. My husband and I were so hesitant on buying a new home for years and years, but after researching and seeing multiple builders come and go Saratoga was the only solid and committed one. Now 6 years later, still loving my brand new home and continuing to make memories with our 4 and 3 year old. I would definitely recommend Saratoga to my friends and family.Reading these reviews is a little exaggerated. If Saratoga was doing so wrong, they would not be in business for 35+ Years. Now my sister is going through this nerve wracking process and I am extremely excited that we will soon be neighbors. Thank you again Saratoga.

  • Review 133 (2022-07-13 - Rating: 5)

    I had a really great experience with Saratoga. I called Customer Service and I was helped by a great gentleman named Sergio. He was able to help me with my issues with my home. Very resourceful and helpful.

  • Review 134 (2020-08-06 - Rating: 4)

    Ive lived in my newly built home for over three years and I was surprised at how the team at Saratoga Homes responded to a problem that I had. I had structural damage to my home that didnt look appealing to the eye. I contacted the Saratoga team and told them my dilemma and was expecting a totally different response than what I received. From the Area Manager, Project Manager, Receptionist, the two Assistants, the local area Supervisor, and the crew Lopez and Aurelio that did the work, everyone was awesome. I was given a promise that the work would be done at no cost to me at the start and Saratoga was true to their word. Thank you

  • Review 135 (2021-08-10 - Rating: 5)

    I had the pleasure of working with Priscilla Lopez at Saratoga Homes. She made sure to help me through the entire process of buying my home.I chose this builder because it has been in business for a long time compared to others in El Paso TX. I highly recommend you contact Mrs. Lopez to assist you with your questions or any of your Saratoga Homes needs.Reliable builder even through these unprecedented times with COVID.

  • Review 136 (2019-01-22 - Rating: 4)

    Just purchased my new home from Saratoga and I love it. Many extras for the price. Excellent customer service. As in any large purchase, there will be issues. Saratoga has been very responsive. The only reason I did not give a 5 star rating is the landscaping needs a lot more to be desired.Update - 2 years later. After 2 years later and now living in a different house, I would rate this house a 3, maybe a 3 1/2 start. The house is still a wonderful house. It is now rented. It is still a beautiful house and I received many compliments on it. It rented in a day. My only complaints I do have about Saratoga homes is the size of the lots. They are too small. Backyards are way too small as well as the front yards. The houses are placed too close to each other. Streets where the houses are, are too narrow. You dont realize all this until you live in the house for a short period of time. You start feel confined.

  • Review 137 (2022-06-06 - Rating: 5)

    Update: *5 Stars* Although I was not contacted by a Saratoga rep nor called back regarding the previous issue, my Saratoga representative has done a great job of keeping me updated on the homes progress and communicating well. I feel that deserves to be recognized, I appreciate that that part of the buying has been awesome.

  • Review 138 (2018-07-17 - Rating: 5)

    11 years ago this past Friday, my wife and I made the biggest investment of our lives, and by far the best when we bought a Saratoga Home! Our home came with all of the amenities that we were looking for, but even then, we were asked by Saratoga if there was anything else that we wanted in our home. They really went above and beyond to make our dreams come true. The attention to detail and customer service they provided made me feel like my family was their #1 priority. Thank you Saratoga for such a wonderful experience and for making our dreams a reality.-A.D.L.R.

  • Review 139 (2021-08-11 - Rating: 5)

    Saratoga Homes has been making homes for over 37 years and counting.I personally grew up in one. My parents bought their first home back in the late 90s.Now I canā€™t believe Iā€™ll soon be able to have my very own Saratoga Home. Thank you Saratoga Homes for building these beautiful homes.please contact Priscilla LĆ³pez for any of your needs with Saratoga Homes.

  • Review 140 (2018-10-25 - Rating: 5)

    I had a great realtor, she went above and beyond to help me and my boys get into the right home. The whole team was great, prompt to reply and not only the home is beautiful but their follow up with me was great! Iā€™m so happy I went with Saratoga homes.

  • Review 141 (2022-07-20 - Rating: 5)

    Pricilla Lopez, Rocky and Mando must be the best in the business. They are so pleasant to talk to and so very very helpful. I had a great experience with them. I know the business sometimes very busy. But still they make time to answer their phone and to make sure the houses are excellent and beautiful. I really appreciate Saratoga and these individuals help. May God keep you always in our business. God bless yall!

  • Review 142 (2020-11-03 - Rating: 5)

    My husband and I just bought our first house and we couldnt be happier. Erika from Saratoga and our realtor Alex Fierro made the process really easy for us--we had a lot of questions and all were answered promptly regardless of the time or day. If youre thinking about buying a house, give Saratoga Homes a call and theyll guide you through the process.

  • Review 143 (2021-08-11 - Rating: 5)

    Michael Sanchez has been so helpful in guiding me and my husband during our first home buying experience. He has met with us on many occasions with short notice to answer all of our questions. Saratoga really has the best customer service EVER!!!