Santa Rita Ranch by CastleRock Communities

Located in Houston, Texas

Address: 521 Exploration Cir, Liberty Hill, TX 78642, United States

Phone: +1 512-240-5037

Rating: 4.4

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Comments

Review 1 (2024-10-31 - Rating: 5)
Hey Michael (Mike),We are extremely grateful to have you as our Sales Consultant for our first home. We almost travelled 2 years and become good friends. Mike went above and beyond to help us making our dream home. He kept well informed about the process and valuable inputs through out the home buying process. Mike is always available for our questions and loan process, closing was to the point.Nico was excellent in our new home orientation and explained how things works in a new home. We appreciate Nico and Mike.Well done Castle Rock Team!!!

Review 2 (2024-06-11 - Rating: 5)
Gorgeous model!!! Absolutely obsessed with the space and decor!!! The wooden fireplace, the green glass backslash, the study and the detached yoga room are out of this world! Each kid room shows a great picture of how a large family can live here comfortably... The open concept space while allowing each family member for their own space has the perfect balance! Love, love, love this home!!!

Review 3 (2024-01-30 - Rating: 5)
We had a great experience building a house with Castlerock from start to finish. Michael, our sales consultant, was incredible. He took the time to make sure we had everything we wanted, and was very responsive with all of our questions. He quickly resolved any issues that arose to our satisfaction. It is evident that he truly cares about his clients. From the sales team, through the build process, to the closure of the home, it was a great experience all around. I would highly recommend Michael and his team at Castlerock.

Review 4 (2024-06-06 - Rating: 5)
We had a great experience purchasing our new home from CastleRock. Melissa made the process smooth and was very responsive. We love our floor plan and the homes finishings.

Review 5 (2023-12-27 - Rating: 5)
I recently purchased a home built by Castle Rock Builder, and I couldnt be more pleased with the results. They are one of the quality builders. They are very approachable especially Michael, exceeded my expectations. From start to finish, the communication was excellent, and home was closed on time. I highly recommend Castle Rock Builder for anyone seeking reliable and skilled professionals.

Review 6 (2023-04-29 - Rating: 5)
What is not to love about CastleRock?!?! We were lucky enough to be able to work with Michael, our main point of contact for CastleRock. He is professional, caring, responsive, understanding, and customer focused.We recently had our custom home built and the whole process was truly enjoyable. If we had any questions at all, they were answered promptly which made us always feel at ease and that we could trust them.Ty, the construction manager, is fantastic! He did everything he could to help provide us with a quality home. We are so grateful for all the hard work because it paid off- our home is a dream and we can’t thank CastleRock, Michael, and Ty enough!

Review 7 (2023-07-09 - Rating: 5)
We are so happy to have found our next home with CastleRock. Our sales agent, Michael Mojica was a pleasure to work with. He was responsive, actioned quickly and followed up after every interaction. He took the time to understand our needs in purchasing a new home. We couldn’t be happier with our decision and owe it all to Michael. The customer service was the reasoning we went with CastleRock over other builds.

Review 8 (2023-06-05 - Rating: 5)
We (My wife and I) sharing my experience about our new home with Castle Rock Builders. We began searching for our new home to start our life together and chosen Castle Rock after doing research on house market. We worked with the sales Consultant Michael who helped us towards making decisions at various levels in buying my new home. As this is our first home we had many challenges to understand the process during construction period. Michael helped us at every stage by walking us through the entire process and made our move smoother. His patience towards answering our simple to difficult questions is commendable. He was always available/reachable through out the time until my new home is handed off to me. I truly appreciate his work and help for my Dream Home and suggest Castle Rock for future home owners.

Review 9 (2023-07-01 - Rating: 5)
I recently had the pleasure of working with Mike at Santa Rita ranch community. Mike demonstrated exceptional responsiveness throughout the buying process. From the moment I reached out with inquiries, he promptly replied and consistently kept me informed. This level of attentiveness not only impressed me but also made me feel valued as a customer.Beyond Mike’s quick response time, his friendly nature was a breath of fresh air. He genuinely seemed interested in understanding my needs and preferences, which made the entire experience more enjoyable. His approachable demeanor made it easy to ask questions and share any concerns I had.One of the things I appreciated most about Mike was his ability to reduce any anxieties I had as a first time homebuyer. He proactively addressed any potential issues, providing reassurance and making me feel confident in my decision. His thorough explanations and patience put me at ease throughout the process, resulting in a smooth transaction.Furthermore, he went above and beyond to accommodate my specific requirements. He patiently worked with me to find solutions and execute even on the things that the builder usually does not do, to make us a happy customer.I recommend working with Mike for anyone looking to buy a house with CastleRock.

Review 10 (2023-05-18 - Rating: 5)
I have looked at 50+ homes and I did not like the sales rep as they focused on commissions but not about customer service. At castle rock we met Jenny Cisneros and we became a fan of her for her patience in showing us the home multiple times with due respect. She was very respectful, helpful, has so much of patience and always cared for us and gave us high quality customer service and we bought this home just because of her kindness. I would strongly recommend working with her and she is one of those kind of gems hard to find but if you find it never miss it.

Review 11 (2023-06-23 - Rating: 5)
I had an outstanding experience working with Jenny Cisneros at Castle Rock throughout the home purchase process. From start to finish, she demonstrated exceptional professionalism, knowledge, and dedication. Jenny was attentive and listened carefully to my needs, providing valuable insights and guidance throughout the process. She worked seamlessly ensuring clear communication and efficient coordination. I highly recommend Jenny for her expertise, and commitment to customer satisfaction.

Review 12 (2023-08-20 - Rating: 5)
My Wife and I recently moved into our new Castlerock home (the Yuma) and we worked with Michael Mojica. The process was really smooth and we felt taken care of every step of the way. Michael did a great job helping us find the right floor plan, lot and home for us. Castlerock quality has been a huge benefit as we have heard of other nightmare builders so shout out to Michael and team and we couldnt recommend them enough!

Review 13 (2023-03-23 - Rating: 5)
I worked with Mike on my New Home purchase which he made it really easy forme. He was so detailed in explanation of my doubts and very responsive through phone and with huge amount of patience. Also, he made sure everything I requested has been addressed. He has become a good friend of mine at the end of closing which shows how he deals with his clients. Who ever are going with Mike to buy the house are in safe hands!!

Review 14 (2022-10-28 - Rating: 5)
One of the most difficult things about buying a new construction home is dealing with difficult builders. CastleRock made the entire experience a pleasure. I give them an A+ for the quality of the home they built, the care and attention I received throughout the building and purchasing process, and the timely response and help I’ve received for warranty issues. I have purchased several new construction homes and CastleRock is the first company I have ever recommended. I couldn’t be happier with my new home and CastleRock is the best!

Review 15 (2024-02-01 - Rating: 5)
You are amazing, Jenny! You made the process of buying our new home in SantaRita so simple and smooth. You were always there to help me with any questions or issues I had. I’m very thankful for your support!

Review 16 (2024-03-12 - Rating: 5)
Melissa assisted us in finding our new home in Liberty Hill. She promptly responded to all of our questions and provided a virtual tour of available inventory. Thanks to Melissa, the entire process was smooth. The home walk-through with Nicho also went well; he diligently noted all the nitty-gritty details we pointed out and assured us that they would be fixed. Nicho was patient throughout the walk-through, and we never felt rushed.

Review 17 (2022-05-12 - Rating: 5)
Now that weve lived in our house one year, I have enough experience with CastleRock to form an opinion. Overall, I am very pleased with CastleRock and we have not regretted our purchase one bit. I will say we were very lucky to contract when we did, because not long after we signed things got really crazy. We also were very lucky to show up at the sales office on the same day they opened lots on a new street and we got first choice which is one of the best lots in the neighborhood. The lot premium was very reasonable. Construction took a VERY long time but that was not CastleRocks fault. Material shortages, COVID, labor shortages...you name it and we had to deal with it. 10 months wasnt too bad considering everything that happened in 2020-2021. There were some issues but I must give CastleRock credit where its due. They have addressed every warranty claim submitted except one and that one requires a part that has been on back order for months. My advice to prospective buyers is to be realistic and reasonable and you will save yourself a lot of stress. These are not high-end custom homes so understand what youre buying and know that youre getting good value for the price with this builder. It helps if youve experience the home building process before and you know what to ask for. Dont expect your builder to anticipate your wants and wishes. If you are experienced, dont expect to get everything you ask for. CastleRock (and all the builders in this development) will stick to their standards with very little deviation. We hired a home inspector after living here 10 months and there were very few things identified. The inspector complimented the house saying it is one of the better ones build here. The house is very energy efficient and our utility costs are significantly less than our last house. We hope to live here for a very, very long time.

Review 18 (2022-08-24 - Rating: 5)
I definitely recommend this community. Mainly I am glad to say i found the “castlerock communities” as my builder.They were really great throughout the entire process right from signing the contract to closing the home.A Special shoutout and kudos to Jennifer who has been tremendous from sales.Also my building manager Nico did an excellent job.I am really thankful to them for everything and making my home a beautiful place to live.

Review 19 (2022-10-27 - Rating: 5)
Wonderful experience building our first home with CastleRock. Jenny was a pleasure to work with! Always responsive, patient and understanding. Highly highly recommended builder if you’re looking at new construction in the area

Review 20 (2017-01-28 - Rating: 5)
We recently built a home in Santa Rita Ranch through CastleRock Communities, and our experience was fantastic, from start to finish. We decided to build with them because their prices were the best we could find in the entire area, and we absolutely loved their floor plans. We have built three homes through various builders, and CastleRocks process was the most informative and organized that we have seen. They were also up front and honest with all of the costs, and there were no hidden fees. I would not hesitate to build through them again. Thanks Will and Justin for a fantastic experience!

Review 21 (2023-01-21 - Rating: 5)
The Santa Rita is a good community. Castle Rock is a quality builder and the representative was very responsive and provided all required information before buying the home. Overall me and my family are very satisfied and happy.

Review 22 (2023-04-26 - Rating: 5)
Were really excited about our new Castle Rock home in Santa Rita Ranch! Our builders rep Jenny was fantastic to work with and was super fast with response time and coordination throughout the build.

Review 23 (2021-12-29 - Rating: 5)
My husband and I started working in January with CastleRock and Jenny C. on our dream home in north Austin. Throughout the whole process, Jenny has been communicative, responsive, and a huge source of knowledge (and relief!) for these two green kids from DFW building a house from the ground up for the first time ever.The road was long to closing, but through no fault of CastleRocks-- the market and supply chains have been a nightmarish place to be in 2021. I mention that to say that Jenny C. was always quick to keep us up to date on what was happening every step of the way- she was nothing but helpful and professional throughout the entire build. From dream to reality, Jenny and CastleRock have made it happen in some of the most rotten circumstances imaginable.I would highly recommend working with CastleRock and Jenny Cisneros (if youre lucky enough to snag her) to anyone looking for a builder in North Austin.

Review 24 (2023-09-28 - Rating: 5)
We are happy to work with Michael Mojica at Sata Rita Ranch by CastleRock. He is very responsive and friendly to wok with. He always follow up after conversation on any concern or questions. Appreciate his patience on answering every question we had during the process. Thank you, Good luck!!

Review 25 (2022-11-11 - Rating: 5)
We had great experience working with Jenny. She is always responsive, patient and understanding.I would highly recommend this community and castle rock builder.

Review 26 (2024-02-29 - Rating: 5)
Jenn and Niko were amazing and made the home purchasing process so smooth and fun! This is amazing due to it usually being a stressful process!Thank you Jenn and Niko!

Review 27 (2021-12-30 - Rating: 5)
We had a great experience with Jenny. She answered all of our questions and concerns promptly. She kept us apprised of changes in the timeline and the various supply chain and labor issues involved in the process. She was kind, friendly, and if she didnt know the answer, she found someone who did.

Review 28 (2018-10-26 - Rating: 5)
Great price for a well built home! Two-Year warranty also on Craftsmanship and Materials, which is usually only One-Year with the majority of local builders. Warranty response is quick too! Go check them out!

Review 29 (2017-06-16 - Rating: 5)
I am a Realtor and appreciate a master planned community. There are various price ranges here and homes are priced a lot lower for more features than around Austin. The drive may or may not be an issue depending on where you work. This area in the future will do well as shopping is coming all around and a new HEB shopping center is slated to go in only a couple of minutes away. From there more shopping will come. Then you wont feel so secluded. I just sold a home in here and investigated the area well before that. I think it is a winner.

Review 30 (2018-07-11 - Rating: 4)
Making this place bigger and better every day. Multiple pools, to slides, work out room, trails, community events! Only bad thing... Taxes seem really high.

Review 31 (2018-01-17 - Rating: 4)
Loved exploring this community with some of my buyer-clients, but the neighborhood welcome center was closed. And I wish there were more trees.