Sanctuary by CastleRock Communities
Located in Houston, Texas
Address: 205 Cabiness Drive, Salado, TX 76571, United States
Phone: +1 512-772-4542
Rating: 4.8
Categories
- Home builder
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Comments
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Review 1 (2025-02-11 - Rating: 5)
Looks like a very fancy upcoming neighborhood. Go see Miss Peggy at the motorhome. Shes a great saleswoman and provides great service. She actually sold me a house -
Review 2 (2024-10-01 - Rating: 5)
We are less than 3 weeks until closing and we must say that the whole process to build our home has been a fun and interesting experience. Peggy Smith has been a wonderful person to work with. She was always on top of everything and was patient and kind answering our questions, giving wonderful suggestions, and kept us updated at every step. We really appreciate all she has done for us!Brock, who walked us through the actual onsite building process, has been very thorough, explaining everything and answered all our questions. He also showed us every detail of the house as it was being built. He made sure to point out and verify all of our choices we made at the Design Center during our onsite meetings.We still have the final walk-through and the closing to go through. Peggy has given us a detailed schedule of the next three weeks, which should be a very exciting and busy!Thank you again to Peggy and Brock, and everyone at CastleRock, for making this a fun experience so far!!Robert and Hana -
Review 3 (2024-11-17 - Rating: 5)
Peggy and Brock have been most considerate and helpful in the process of building my home. They have gone out of their way to make sure everything is just right. I would highly recommend working the both of them! -
Review 4 (2024-07-04 - Rating: 5)
Peggy and the team at CastleRock (Sanctuary Community) have been fantastic. We had great communication and expert insight along the entire journey. From the initial interest into the community, picking out our lot, designing our home, and meeting with the builder, everything was on time, transparent, and professional. For anyone who has trepidations about building a brand new home, I would highly suggest what I consider this hybrid new home building process. We had the benefit of speed and precision due to the model of home having already been built by the team in other locations, yet we also had ample customization to make it truly feel like ours. -
Review 5 (2024-06-16 - Rating: 5)
My wife and I have had a phenomenal experience working with Peggy the past 6 months. We are moving to Texas from Georgia. With the exception of an initial house hunting trip, the entire home buying/building process has been remote. As such, we’ve relied heavily on Peggy and probably have asked her to do way too many things that are not part of her job description.Peggy is extremely professional and responsive (going way above and beyond expectations, often making me feel guilty after I send a late night email expecting a response in a day or two only to have her respond within the hour when she should be sleeping!). She kept us fully updated and informed during the build process - promising us updates every 2 weeks, which I thought was sufficient. That said, Peggy is the type to underpromise / overdeliver and usually sent us multiple updates each week! She also advocated for us with both the builder and corporate HQs to make sure we got everything we wanted for our house.We are getting ready to close in the next 10 days (on the exact timeline Peggy outlined for us back in December) and could not be happier with how our remote home buying process has unfolded. Hopefully we love the house as much as we loved our interactions with Peggy to get it built! -
Review 6 (2023-11-03 - Rating: 5)
Peggy and the CastleRock team have been a delight to work with. They were extremely accommodating and got us the answers we needed in an extremely timely manner.Peggy helped us work through the contracting process in a way that really put us at ease.10/10 recommend working with Peggy and using CastleRock for your next home! -
Review 7 (2024-06-21 - Rating: 5)
We had an amazing experience with Peggy and everyone so far at Castlerock! They made walking in, to signing on the dotted line an easy decision! We can’t wait to be a part of the Sanctuary community in Salado and all the amazing things they have planned for the community! -
Review 8 (2024-10-28 - Rating: 5)
This whole entire experience was great and Peggy and her staff are very kind! We are so excited to be a part of this community!! -
Review 9 (2024-01-21 - Rating: 5)
Our experience so far has been very good. Peggy has been great to work with and does a really good job keeping us updated. -
Review 10 (2024-07-06 - Rating: 5)
Peggy has been amazing! My Castlerock home is beautiful! I couldn’t be happier! -
Review 11 (2024-03-20 - Rating: 5)
Great experience with this company and a beautiful home. Peggy was very helpful and fought to get us the best price! Would definitely recommend! -
Review 12 (2024-03-28 - Rating: 5)
PEGGY SMITH IS AWESOME!Definitely uphold the core values of castle rock!Couldn’t be happier with our home selection!THANK YOU THANK YOU THANK YOU! -
Review 13 (2024-06-20 - Rating: 5)
Amazing customer service! Attentive. Kind. Patient. Accommodating.