MTY Builders, Inc.
Located in Houston, Texas
Address: 10830 Alcott Dr, Houston, TX 77043, United States
Phone: +1 832-831-2980
Rating: 4.2
Categories
- Home builder
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Comments
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Review 1 (2024-08-22 - Rating: 5)
Super professional staff, very helpful and knowledgeable, they helped us through the entire process. The house is a dream! Absolutely stunning. I would totally recommend them. -
Review 2 (2024-06-07 - Rating: 5)
In my recent experience closing on a new build, which was exactly one week ago, the builders have demonstrated commendable responsiveness and attention to detail. Their consistent communication regarding minor adjustments and their willingness to address my concerns promptly reflect a commitment to customer satisfaction.Upon inspection, both the exterior and interior of the home exhibit excellent craftsmanship, with the exception of the minor details I mentioned needing adjustments, which they promptly revolved, contributing to my overall satisfaction with the property. Their proactive approach in ensuring my contentment as a new homeowner has not gone unnoticed.While its premature to provide a comprehensive assessment, I anticipate providing further feedback following my one-year walkthrough. However, based on my current interactions and the condition of the home, I am inclined to rate them five stars for their exceptional service and my experience living in the home so far.Editing this to add Pietro and Carlos’ names to the review. They have gone above and beyond to ensure I have a good start in my new home. -
Review 3 (2024-07-10 - Rating: 5)
I have had a great experience so far, after looking for a house with My wife a while ago and we decided to buy a house from MTY. Camila has been very helpful with a few services and very quick to respond! The house is very Nice and we look forward to buying another one soon. Good job MTY! -
Review 4 (2023-12-21 - Rating: 5)
I purchased a home recently and I have to admit it is very beautiful and located near downtown. The closong proceds was easy, quick and once I moved in I had a minor issue that was assisted quickly! I am happy and so in love with my new home! (Especially for the holidays)🤗 -
Review 5 (2024-06-10 - Rating: 5)
My son bought his home a couple years ago, during course that time it took a year to get things resolved. My point we went through 4 project manger they couldn’t get the job done. It was leveling and flooring issues. The 5 project manger by the name Liliana came in took care of problems ASAP. Liliana very sharp and knowledgeable, she a go getter. I highly recommend her for any repairs.Camila does excellent customer service, she stays on top of things.Liliana and Camila met my son expectation. -
Review 6 (2024-06-16 - Rating: 5)
Wow! I have been living in my home for 2 years and I have to admit the home is very well built. I have requested a few services here and there but Camila has been very helpful. The supervisor Carlos has helped throughout the process of the services. The home is awesome, their team is the best! If you are planning to buy a house please consider MTY Builders!! -
Review 7 (2024-06-12 - Rating: 5)
I worked with Liliana. She’s the manager director. We had a bad leak took time to find it but they did. It started from the kitchen down to the first floor bedroom. They replaced all the dry wall and everything. Liliana. Was there watching over the contracted who were fixing everything making sure they did not a good job but a great job. She actually was not happy with how one contractor did the job and sent someone else to redo it all as she watched them. All in all it was amazing experience this time around. They even gave us a check to cover the high water bill we had because the leak happen before we bought the house but it was so small it took a year until the dry wall got so wet that it fell to the ground. 2 years ago they had issues with managers and contractors I think about 9 months ago the owners fired a lot of people and hire new trained experienced staff. I did see some review were not good and I understand they had a unexperienced staff. Since then it top notch even the office is nice and very professional. I love our house quality is amazing and now so is the staff. -
Review 8 (2024-06-13 - Rating: 5)
I recently purchased a home. Overall, it is a great build in a small gated community. Private water is included in your HOA dues. Close to major thoroughfares just north of downtown. The layout of the homes is thoughtful. But just as importantly, the customer service MTY provides with any questions/warranty is outstanding, and at the center of that great service is the superintendent, Liliana. Liliana responds quickly, communicates well, and handles issues promptly. MTY produces a great product. I highly recommend buying a home from MTY. -
Review 9 (2024-01-13 - Rating: 5)
I recently purchased my first home, and I want to express my gratitude to the exceptional builder and, in particular, highlight the outstanding support from the builders broker, Mario.The quality of the home is noticeable, thanks to the expertise and attention to detail from the builder. Mario, played a pivotal role in ensuring a smooth experience and truing-up on promises. His guidance and insights were invaluable, making the entire journey mostly stress-free.Kudos to the builder for delivering a top-notch home, and a special thanks to Mario for his exceptional service. -
Review 10 (2024-05-30 - Rating: 5)
Just recently bought my house, Mario was the best realtor, and the supervisor Carlos helped a lot during closing. My home is beautiful, and very close to downtown. My wife is very happy! I will buy another house! -
Review 11 (2024-06-13 - Rating: 5)
I purchased a home from MTY Builders in August 2023. My closing process was colorful, but the builders did a fair job of accommodating for the inconveniences and delays. The biggest delay was due to the city and was out of the control of the builders. The communication with the MTY team in the beginning was not the best, but I believe they were going through some staff transitions. The communication now is good and has improved greatly from the beginning. My overall experience has been great. I am enjoying my home. I have not had any major concerns or issues with the quality or condition of my home outside of what is considered standard or normal in a new build.Liliana, the lead for the construction team, is nothing short of amazing! She has been awesome since the walkthroughs to any other concern Ive had with my home. She is great about checking in to make sure my concerns are always addressed in a timely fashion. As a first time buyer this level of customer service is always much appreciated. Liliana is a big part of my positive experience with MTY.Camila and Lupita are also great. They do a good job of answering questions and following up on my concerns. I appreciate how many people on the MTY team go above and beyond when needed. I am a person who is big about being kept in the loop and Camila and Lupita meet that need. Thanks ladies!One major concern that I had was rectified and addressed, although it took some time. I appreciated Liliana and her team taking care of the issue and making me a happy homeowner. Everyone wants to feel good about making a purchase as large as a home purchase and Liliana has done that for me.I would recommend to friends and colleagues to purchase an MTY home. -
Review 12 (2024-06-03 - Rating: 5)
We really liked how Semyon helped us find the right home. The process was very smooth. He did a good job of communicating and fixing a few issues that we had. My husband and I liked the finishes of the home, the tech features were a plus. -
Review 13 (2023-10-02 - Rating: 5)
I recently purchased a home from this company and have had a great experience so far. Camila from customer service has helped provide information upon closing and was very quick to attend the walkthroughs and inspections. The house itself is very beautiful and is smart equipped. She made the process Smooth and answered all my questions. If you are a new buyer, please consider reviewing their homes, you wont regret it. -
Review 14 (2023-08-11 - Rating: 5)
I purchased a home from MTY Builders and couldn’t be happier. From my first visit until I got my key it was a smooth process. I have been very pleased with the setup in the house and all the extra room. The customer service was amazing and always had a quick response to any issues I had. I would definitely recommend going with them if looking to purchase a home. -
Review 15 (2024-06-12 - Rating: 5)
Lilianas customer service and work ethic make me feel comfortable trusting my home in her hands. I previously scored this company 1 star, but with every meeting with Liliana, I feel well informed and like the job will actually get done. Thank you for your assistance! -
Review 16 (2024-02-28 - Rating: 5)
If I could give a 10 star review I would. Excellent customer service from day one, Camila was able to fulfill all my requests, answer all my questions and was very attentive all the way until the end. Beautiful houses, nice areas, great quality beyond expectations. I’m glad I chose MTY. -
Review 17 (2023-10-13 - Rating: 5)
Nice gated communities. I love the high ceilings and the open space in the kitchen area. A lot of natural light and spacious master bathroom. -
Review 18 (2023-08-10 - Rating: 5)
I purchased my first home from MTY builders last year and even though the home buying process can be quite stressful, the agent who represents them was very transparent and responsive which put me at ease. The house itself seems to be built well and whenever I had a minor issue pop up here and there in the first year they had someone come and address it. All of the people I’ve encountered were very kind and had good customer service skills. I feel like the house was a great price for what I got in return and unbeatable compared to other homes in the area just like it (big yard and each bedroom has its own full bathroom).They also let me used my own lender which was a huge factor in my going through with the purchase. -
Review 19 (2024-06-04 - Rating: 5)
First homeowner. purchased a home, I like the built of the home, the area, and the service is the best. Camila is very quick to respond and have provided more information about the warranty. ⭐️⭐️⭐️⭐️⭐️ -
Review 20 (2023-03-01 - Rating: 5)
They are a serious company, their team are the most professional in this market. They help Us a lot with my sons house purchasing. Good quality and prices.Also, they have good financing incentives and discounts for buyers. I recommended MTY Builders to any one who are looking into the house market right now around Houston, TX area. -
Review 21 (2022-12-20 - Rating: 5)
Great home quality, my husband and I recently purchased our first home from MTY Builders. The realtor helped us through the process and provided enough information regarding the home warranties. The house is located very close to downtown area and very beautiful. -
Review 22 (2021-08-11 - Rating: 5)
It’s been a year of living in my new homeBuilt by MTY builders and I’m still in love with my house! I get so many compliments on the layout of my home and the detail put into the upgraded design like the waterfall , wood floors on main, light fixtures, beverage cooler. I simply just love it and so glad I chose them. Would recommend them -
Review 23 (2022-12-30 - Rating: 5)
I am personally very impressed with how MTY Builders does not only build homes they design a lifestyle for their buyers! I have worked with other builders in the past but MTY Builders has taken the industry standards and raised them to show not only their modern design but their quality of work!!! I would completely recommend their homes to family, friends and clients. -
Review 24 (2023-01-31 - Rating: 5)
I recommend MTY Builders, theyre awesome and I have received the best services. The house I purchased is very beautiful and located near my work. I only requested one service since the house is very well built. The communication with customer service was excellent. Thank you MTY. -
Review 25 (2023-10-03 - Rating: 5)
Beautiful homes, great quality, the staff are very professional. Lupita has been very helpful since day one as well as Camila till closing. Thank you, ladies, so much! -
Review 26 (2023-08-03 - Rating: 5)
I had the pleasure of helping one of my clients close on an outstanding townhome by MTY. Sleek design, top-notch quality, and an ideal blend of modern living. Highly recommend! -
Review 27 (2021-04-29 - Rating: 5)
As a Realtor you work to produce the best possible outcome for your client in the hopes that their experience from beginning to end is amazing! This experience was the absolute best! The quality of build the fixtures, the service was always a 10! My client was over the moon with me as a Realtor. This experience was like being on Oprah’s show back in the day l, “and your getting 5 stars, and you get 5 stars and you get five stars”. Lol you get the point! If you have an opportunity to work with this builder don’t blink just do it! Special thank you to Mario Negron and. Eduardo Oliveras, these guys were amazing!!!!!! -
Review 28 (2024-06-12 - Rating: 5)
Lilianna has been amazing ever since we moved in. She is quick to respond to any issues and always friendly. -
Review 29 (2024-05-15 - Rating: 5)
Great home features and really good finishes. Easy to work with. Very responsive to making corrections. -
Review 30 (2022-11-29 - Rating: 5)
So far MTY and Victor have been amazing, very responsive and quick to help me through closing with any issues. I have had no issues with the house. -
Review 31 (2023-08-10 - Rating: 5)
Their communication is great and they took care of all follow up requests in a professional and timely manner. No problems whatsoever! -
Review 32 (2023-10-31 - Rating: 5)
Very happy with our townhouse purchase. Love the high ceilings, makes it so elegant. 👌 -
Review 33 (2023-10-03 - Rating: 5)
First home bought 2 years ago, service is great and the home is very beautiful and well built! 🤩 -
Review 34 (2023-10-13 - Rating: 5)
It’s been a great pleasure working with this company. They are a very professional team, cares about their clients. Very helpful. -
Review 35 (2021-10-27 - Rating: 5)
Awesome company! Very responsive and has always done a great job for us. -
Review 36 (2023-10-09 - Rating: 5)
We had an incredible experience working with MTY Builders. -
Review 37 (2023-03-01 - Rating: 5)
We had a wonderful experience with MTY Builders. I totally recommend it!!! -
Review 38 (2023-10-02 - Rating: 5)
Great staff! They are super helpful and friendly. -
Review 39 (2023-01-11 - Rating: 5)
Love everything about it very happy with my new home. -
Review 40 (2023-03-01 - Rating: 5)
Amazing experience. The closing process was simple and efficient. -
Review 41 (2023-10-18 - Rating: 5)
Great incentives, quality and customer service! -
Review 42 (2019-09-01 - Rating: 5)
Great company, very well built homes. -
Review 43 (2021-04-01 - Rating: 5)
MTY Builders has an excellent customer service. :) -
Review 44 (2020-01-13 - Rating: 5)
Great customer service -
Review 45 (2023-10-02 - Rating: 5)
I am very happy with my house, I have had it for 3 years and I have never had any type of problem. I love that Camila from customer service gives us great help every time we need it! My wife is still super happy and we both recommend that if you are new buyers check out these houses, the new models are great and the locationIts sensational. -
Review 46 (2023-10-03 - Rating: 5)
I loved my house, my wife and I bought a house two years ago and to date we have had no problems. When we need a service we contact Camila from customer service and she assists us quickly. If you are new buyers, I recommend checking here since the new models look nice and the houses are close to the center. -
Review 47 (2024-02-29 - Rating: 5)
I bought my first house recently and I can only tell you that I really liked it. I recommend MTY! 👍 -
Review 48 (2023-10-03 - Rating: 5)
I loved the house and the service is excellent, recommended 👍 -
Review 49 (2023-10-19 - Rating: 5)
Excellence in business. Their houses are of top quality -
Review 50 (2022-03-17 - Rating: 5)
I really like their Housing Developments, they have thought of every last detail!