Light Farms Brenham by Shaddock Homes

Located in Houston, Texas

Address: 3552 E Cheney, Celina, TX 75009, United States

Phone: +1 972-526-7701

Rating: 4.8

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Comments

Review 1 (2025-03-03 - Rating: 5)
We had a great experience with Shaddock Homes! Special thanks to Bailey, Alex, George, Kevin, and Kyler for their professionalism, prompt communication, and dedication to quality. The team was always attentive and ensured all our concerns were addressed. Highly recommend their service!

Review 2 (2024-12-23 - Rating: 5)
Building our home with Shaddock was overall a wonderful experience despite the little bumps that we experienced and, frankly, are bound to happen with any construction project. Bailey, Kyler, Kevin, George, and Tim were awesome to work with... super helpful and always on top of things. When we had issues, they went above and beyond to fix them and were always super proactive, responsive and helpful. They answered all our questions (and we had a lot) and made sure everything turned out exactly how we wanted. You can tell they really care, and thats truly priceless.

Review 3 (2024-11-23 - Rating: 5)
I couldn’t be happier with my experience working with Shaddock Home Builder! From start to finish, they exceeded my expectations in every way. Tim, the builder, was incredibly attentive to every detail of our home, ensuring everything was perfect down to the smallest touch. It’s clear he takes great pride in his work, and the quality of the craftsmanship truly shows.I also want to give a special shoutout to Bailey Jay and Kyler Jay from the warranty team. They were absolutely fantastic throughout the process, always responsive and quick to address any questions or concerns we had. It’s rare to find such a dedicated team who makes you feel like a priority, and they really went above and beyond.While there was some turnover in the sales department during our build, George stepped in and made sure everything was handled smoothly. He took the time to listen to our needs and made sure all the details were in place, which really helped us feel confident throughout the process.All in all, I’m thrilled with the home Shaddock built for us and the entire experience from start to finish. They truly care about their customers and deliver top-notch homes with exceptional service. I’d highly recommend them to anyone looking to build their dream home!

Review 4 (2024-12-22 - Rating: 5)
We had an absolutely incredible experience with Shaddock Homes’ team at Light Farms Brenham! Bailey, Kyler, Kevin, George, and Tim were nothing short of amazing. Their professionalism and attention to detail truly stood out every step of the way.They were always responsive, making sure all of our questions were answered promptly and thoroughly, and they genuinely cared about ensuring everything was perfect. It’s rare to find a team that is this dedicated to providing such a seamless and enjoyable experience.

Review 5 (2024-12-23 - Rating: 5)
George, Alex and Bailey from shaddock lightfarm team has done a fantastic job in building our first home.George was always responsive to all our queries through out the home building process.Alex has done a quality work building the house and detail walkthrough before closing.Bailey has be very flexible and responsive in accommodating any issues during post build support.

Review 6 (2024-11-22 - Rating: 5)
It was a pleasure to work with Bailey jay, Kyler Jay, Alex Ramos & George from Shaddock during our new buildOur experience with Shaddock has been amazing. Thanks for assisting in all aspects of the buying, building and living in the finished home

Review 7 (2025-01-31 - Rating: 5)
A big shout out to Bailey Jay & Kyler jay for their excellent service as warranty managers. They are super responsive and always ready to go above & beyond for customer satisfaction. They are easy to communicate and solution oriented. I wish I had them from the beginning .

Review 8 (2024-08-12 - Rating: 5)
The entire process couldn’t have been smoother from start to finish. I feel compelled to especially mention how great Sam was. From our first encounter at my home orientation, and even after we closed, his customer service has been exceptional. He always answered my questions fast, and has even come three seperate time AFTER we closed on the home, to help me with questions/concerns. The fact he has continued to be so helpful even after closing, goes to show the type of person he is, and in doing so, shows the Shaddock really stands behind their product. Couldn’t have been more impressed! If I could give more than 5 stars, I would!

Review 9 (2024-08-13 - Rating: 5)
It was really good experience working with Shaddock home for me, special thanks to George Cherucherilfrom sales for all the efforts he put to help us get through all things in time and also special thanks to Sam Dragoslavic from inspection and maintenance team for looking through all our issues and getting them resolved before our tight closing schedule. These guys are great 👍👍👍👍 .

Review 10 (2024-12-20 - Rating: 5)
Alex Ramos, Bailey Jay. Kyler Jay and George Charchul ( at model home) have been great to work with! I love my home.

Review 11 (2024-12-08 - Rating: 5)
Alex and Bailey have done a great job working on things for my home. Appreciate their hard work and dedication to making strong lasting homes.

Review 12 (2023-09-12 - Rating: 5)
It was a pleasure to work with Michelle and Alex from Shaddock during our new build. Michelle was always responsive and extremely helpful with any questions or concerns.When the home was complete, Alex gave as a thorough walk-through and helped us with a few items we requested at the end.Matthew has been our contact post-build and has been very helpful and always responsive whenever we have any questions or concerns. Luckily we’ve had very few reasons to need to reach out to him, but he’s always ready with a solution when we do.I highly recommend building with Shaddock.

Review 13 (2022-04-13 - Rating: 5)
I can’t say enough amazing things about Shaddock Homes, especially the team they have! Michelle and Alex were both so helpful during the home building process and always went above and beyond to answer our questions and work out any issues. After our home was done, it was just as easy and seamless as the building! Our warranty contact, Matthew Phillips, is one of the more professional and trustworthy people I have ever worked with. When we had any issue, he made us feel like we were the most important clients he was working with, and made sure we were taken care of as soon as possible. No matter the outcome, his communication was outstanding to keep us in the loop and informed about what was going on. After our experience with Shaddock and their team, I will always recommend them and continue to buy their product. Our home is absolutely beautiful, and my husband and I are so happy with our purchase! 🥰

Review 14 (2022-12-27 - Rating: 5)
We purchased our completed home in early 2021, and we finally relocated from out of state in mid 2022. We just want to reach out to Shaddock Homes and express our appreciation for the excellent service we received, and continue to receive, from Michelle Tornes, Alex Ramos, and Matt Phillips. Michelle made sure our purchasing experience was pleasant, and always followed up to answer the many questions we had. The day we performed a walk-through with Alex, he was meticulous in detail and highlighted many minor details that needed attention, and took care of them in a timely manner. The aftercare of our warranty issues were handed off to Matt. There have only been a couple of issues, but Matt made sure they were addressed in a timely and efficient manner.Michelle, Alex, and Matt are to be commended for upholding Shaddock’s high values. I am glad they are here to ensure the customers have an excellent home ownership experience, before, during, and after the home purchasing experience.

Review 15 (2022-07-15 - Rating: 5)
We began the homebuilding process with Shaddock in Light Farms in August of 2020 and moved in August 2021. Alex and Matt kept us informed throughout the process and were both very patient and helpful. Both have been super responsive and ready to help at every turn. After almost a year, we are still loving our home and we’re so grateful to have been able to experience our first new home build with Shaddock.

Review 16 (2022-06-15 - Rating: 5)
Our experience with Shaddock has been absolutely amazing. Alex Ramos, Michelle Tornes, and Matthew Phillips have all been extremely thorough and quick to assist in all aspects of the buying, building and living in the finished home. The Shaddock - Light Farm team continues to go above and beyond even after closing almost a year ago on our home. I would like to specifically recognize Matthew for his exceptional support on all warranty related questions/requests. Each inquiry is follow-up on within 24-hour with the highest urgency to get resolved. I highly recommend building with Shaddock – top notch product and support!

Review 17 (2024-08-09 - Rating: 5)
Super thankful to warranty manager Kyler Jay - he understood the issue very well, got the right team to fix it. He was very quick in reaching out, promptly responded and followed up as needed.

Review 18 (2023-01-05 - Rating: 5)
We absolutely love Shaddock and light farms. From start to finish the entire process of building with shaddock was incredible. Michelle, Alex and Matt provided top notch service to us and would could not have asked for a better first time home building experience. If you are in the market for a new home I highly recommend checking out the new model in Light Farms - Brennham

Review 19 (2022-04-15 - Rating: 5)
Absolutely a 5 star experience from start to finish. Shaddock build us a beautiful and well build home. It’s been a great experience pre build, during the build, and after the build. Michelle Tornes(Sales), Alex Ramos(Construction), and Matt Phillips(Warranty) all were very professional and had a customer first attitude. We would highly recommend a Shaddock home to anyone looking to build.

Review 20 (2024-11-25 - Rating: 5)
It was a good experience working with the team Bailey jay, Kyler Jay, Alex, Mike Brown, Tim, Michelle, Kelly & George

Review 21 (2022-02-10 - Rating: 5)
Alex Ramos has been the best builder we could ask for! Very organized and responsive and willing to help. Matthew Phillips has fulfilled our warranty requests quickly and is consistent with follow up, also great with communication. Highly recommend them and we love our shaddock home in brenham!!

Review 22 (2022-02-03 - Rating: 5)
I wanted to share how response the team has been throughout the process of moving into a new home. Matthew Phillips and Alex Ramos are always available whenever we had any questions about the process and even after we moved in. They have been so easy to work with and we are so happy with the home and amenities. I highly recommend working with them if you have a chance to purchase a Shaddock Home in Light Farms.

Review 23 (2020-12-16 - Rating: 5)
Such a great builder with high standards, quality & professionalism! As a realtor I have worked with many builders and personally built with three different builders. This was by far the best experience I have ever had! I am the most happy with the solid quality of my home, the options I got to put in at the design studio and how accommodating everyone has been. Everyone involved was quick to respond and take care of any questions or concerns that I had. I highly recommend building with Shaddick and if you have the opportunity to work with the sales manager, Michelle Tornes in Light Farms, you will be in amazing hands!

Review 24 (2022-02-08 - Rating: 5)
I friggin love this house, man we are so blessed! I literally say this to myself every time I walk up the staircase of my familys brand new house built by Shaddock. We chose Shaddock to build our home because of the quality, service, attention to detail, value and beauty associated with their brand. We couldnt be more happy with our choice.During the build process Michelle (Sales Manager) and Alex Ramos (Construction Project Manager) were informative, attentive, responsive and available when we needed help or had questions.We had regular status updates, property walk-thru and special requests accommodated. Even the week of closing with touching up our patio!We made Alex aware that our apartment lease was expiring end of year, our lease was going to literally more than double from $2K a month to $4,800 a month and our familys dream was to spend Christmas Day in our new house. He did everything he could to ensure we closed ahead of schedule without sacrificing quality, skipping steps or jeopardizing the Shaddock brand. Even making last minute runs himself to Lowes, just days before closing, to help his crew and ensure we hit our 12/22 closing date.We closed on the Dec 22nd, moved in Dec 23, put up the tree on Dec 24 and Santa came Christmas Day. I think it was our familys best Christmas weve ever had. Alexs commitment to us also saved our family thousands of dollars in additional rental fees. We are so appreciative! Hes a total pro.Since moving in, hes checked in on us, come by when hes in the neighborhood, followed up on contractors, vendors and items we agreed on together during our final walk thru before closing. He even brought over pipe covers before Winter Storm Landon.Matthew Phillips is our Warranty Manager. In a world where customer service is hard to be found, and can often feel dead, this guys is the exception and hope that maybe Customer Service is still alive after all!. He is also one of the nicest individuals Ive met.When we first moved in we had a minor glitch with our water heater. It wasnt producing consistent hot water. The service we needed help with happened right before the seasons first major freeze and we were in jeopardy of not being able to take warm showers during that time. Matthew answered emails well into the evening, stayed on top of the vendors, kept us updated on what was happening and ensured we got taken care of as quickly as possible. By the time the freeze came, our family was already taking hot showers the day before.When weve had questions about our warranty or blue tape items left from closing (standard process with any new build), Matthew again is extremely responsive, detail oriented and always makes sure we feel like we are his top priority. He even answered an email from me I had sent late after work on a Friday evening. I later found out he had been on PTO, while recovering from being out extremely sick!In the background during all this time, there has been an international pandemic and supply chain crisis that has completely shaken up the home construction and real estate industry. Im sure this has been a completely chaotic time for them, as they charter unknown water, new experiences and the numerous Karens created as result from impatient customers. They have remained calm, patient, and dedicated to providing the highest customer service standards Shaddock is known for!Even with all the things they have going on, customer requests and demands they have to address, we have always been made to feel like Michelle, Alex and Matthew are our team, advocates and want to ensure we are happy with our decision. We are!

Review 25 (2021-11-03 - Rating: 5)
The entire Shaddock Homes team, especially Matthew Phillips, were great throughout the entire process. His attention to detail and outstanding customer service made this a great experience. I would definitely recommend Shadow Home to anyone interesting to purchase a home. Thank you Mathew for all your help!

Review 26 (2021-12-09 - Rating: 5)
We have had such a great experience and have built a fantastic relationship with Michelle Tornes, the sales agent in Light Farms. Even with the chaos of the current homebuilding process because of supply and labor shortages, Michelle has kept us up to date and in the loop every step along the way. We have truly enjoyed the homebuilding process with Shaddock Homes because of Michelle.

Review 27 (2022-06-06 - Rating: 5)
This review is 100% based on the extraordinary customer service and attention to detail that I’ve received from Matthew in the warranty department. Matt has bent over backwards to address and fix, within his power, some horrible experiences. My 5 star rating is for the hard work and dedication that the warranty department has shown, and many of my neighbors agree as well.

Review 28 (2024-11-22 - Rating: 5)
Wonderful team at shaadock.Kyler Jay, Bailey Jay, Alex, Kevin, George & Mike BrownThanks

Review 29 (2022-02-10 - Rating: 5)
Working with Matt, Michelle and Alex has been a great experience. They’re always quick and responsive to questions and willing to go above and beyond to make things right. Great team over at Shaddock

Review 30 (2024-10-18 - Rating: 5)
Michelle is my sales rep after months of looking and talking with different reps this community felt like home and Michelle make this community feel welcome

Review 31 (2024-11-22 - Rating: 5)
Thank you for all support and help. Super teamBailey Jay, Kyler Jay, Alex, Kevin George & Mike Brown.Thanks

Review 32 (2022-02-10 - Rating: 5)
Matt, Michelle and Alex were amazing! They answered every call/email and was very responsive and got things done. Didnt have to second guess it at all. LOVE Shaddock and the team!

Review 33 (2022-02-10 - Rating: 5)
The Warranty Manager, Matthew Phillips is excellent. His responses are always prompt, thorough and most importantly, answer the question or request in a direct and clear fashion. Working with Matthew is a pleasurable experience.

Review 34 (2025-03-03 - Rating: 5)
Building our home with Shaddock has been a great experience Bailey, Kyler, Kevin, George, and alex were awesome to work

Review 35 (2025-03-03 - Rating: 5)
Alex and Bailey have been awesome.

Review 36 (2023-07-05 - Rating: 5)
We love our Shaddock Home and can’t wait to build another house with them! Thanks to Michelle, Alex and Matt.

Review 37 (2022-07-14 - Rating: 5)
Had a great experience building with Alex and Michelle!Matt has been great to work with on the minimal warranty items that have come up!

Review 38 (2022-04-23 - Rating: 5)
It’s such a great experience working with Mathew , Alex and Michelle from Shaddock. They are professional , accessible, responsive and really taking care of customers needs. Highly recommended!