LGI Homes - Oak Ridge

Located in Houston, Texas

Address: 204 Ridgeland Oak Dr, Fort Worth, TX 76120, United States

Phone: +1 855-545-9458

Rating: 4.1

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Comments

Review 1 (2022-03-29 - Rating: 5)
Just wanted to give a 1 year update. After being in my home for a year now I just wanted to say that I still love my new home. No major problems arrived during my first year. Only issues were minor cosmetics and the Post Construction manager Sam Johns took care of all issues. I had a minor issue with armyworms in my yard and Sam not only told me what would get rid of them but he brought me the pesticides to get rid of the pest. You can submit a claim via the customer portal but to be honest any time I had to text Sam he was always there and responded promptly. He was always approachable and just a good guy that I would always vouch for. I took precaution and got my home inspected before the year warranty was up and nothing was found which made me very happy. Im .happy with my home and more than happy with LGI customer serviceIve been in my new home for a little under a month and I just wanted to take time and say that my agent Brandon Mulenburg did everything he said he would do. He was with me every step of the way and provided answers when things got confusing with the mortgage process. He is a man of his word and very trustworthy. After moving in Cameron King the construction manager is very helpful and nice. Even though he has a lot on his plate, no matter when you reach out with questions or concerns he will respond back with an answer. He will make sure your home is perfect. If I had to do the entire process over again I would go still go with LGI Oak Ridge. My family and myself love the beautiful community and our Dream Home.

Review 2 (2022-11-21 - Rating: 5)
We just bought our first new home with LGI Homes, our sales representative was Luis, an absolutely amazing person who helped us providing weekly updates on the house from the day we signed the contract, assuring us to sit comfortable and enjoy the process while it was under construction, he’d send us pictures and provide information with what’s expected to be done in next 2 weeks. He was very helpful, answered all our calls in a timely manner. He still listens and guides us with any concerns we have. We’re honoured and blessed to have him as our sales rep since he’s made the process very easy and smooth for us. Thank you so much, Luis.

Review 3 (2021-01-15 - Rating: 5)
My Consultant was Brandon. He was thoughtful and awesome. He listened to everything that I said I wanted. Once I decided that LGI Homes was the place that Id call home he followed up and followed through on everything. He was even able to get me in a home a lot sooner than I originally expected. Im completely moved in and I really like my home, the floor plan is perfect and the location is fantastic. If youre looking for new home and a fresh start in a new community that is centrally located to just about everything you need, Oakridge should be on your new home shopping list.

Review 4 (2021-01-15 - Rating: 5)
I bought the Erie model of the house and I was very skeptical at first. Im a first time home buyer so I questioned everything. I first encountered Brandon, who was very informative and told me everything I needed to know about the house/neighborhood. He was very personable.Then for the rest of my experience, I worked with Steven Weide. Steven is the reason I gave LGI Homes 5 stars. He has been on a weekly call/text relationship with me, even after finalizing my purchase and moving in. He has updated me about the house, answered my never ending questions anytime any day (even if he is on vacation), and been very professional and friendly.As for the build of the house, I worked with Cameron King who is a knowledgeable person. Outside of a few aesthetic defects, everything else is fine. Anything I have had a problem with, Cameron has fixed for me within 2-3 days. Ive lived in the house for about a month now, and havent seen any major issues in the build.

Review 5 (2021-09-17 - Rating: 5)
Couldnt be more happy with LGI Homes - Oak Ridge. Steven was excellent, he provided great customer service and guided me through the entire home buying process. Steven provided weekly updates while my home was being built and even after I closed and moved in he still called check in. Would definitely recommend Steven to anyone considering buying a LGI home!Thank you too the whole LGI staff who answered all of my questions made me feel welcomed.

Review 6 (2021-01-19 - Rating: 5)
Glad to have worked with Brandon Mulenburg to find our first-time home at Oak Ridge! He made the choice easy for us, as he was knowledgeable, honest and straight-forward when showing us the home. He offered a lot of info and was able to answer all of our questions - before, during, and even after closing. The whole process with Brandon and LGI Homes was smooth, prompt and professional. Very satisfied and excited to get moved in! --Trent L. and Kate M.

Review 7 (2021-01-22 - Rating: 5)
We looked at a lot of houses and nothing felt like home. When we arrived at Oak Ridge, the Tahoe was instant perfection. We decided to move forward with the purchase and it was so smooth. As first-time buyers, we heard a lot of horror stories and we both were kind of nervous in the beginning, but everything just seemed to fall into place. For both of us being first-time homeowners, it definitely spoiled us and it’ll be hard to match that kind of exceptional customer service when we’re looking to buy again! Our agent was Brandon Mulenburg and he was absolutely the best. Any questions we had were answered ASAP. He told us that he’d give us a weekly update during the entire process, and just like clockwork, every Thursday, Brandon was on my line. The whole team was nice and helpful anytime we wanted to come by and visit, or check on the process. We really enjoyed the experience!

Review 8 (2021-07-24 - Rating: 5)
Just purchased our brand new home from LGI. Brandon was our sales representative and he was so amazing . He made the process of buying a new home so painless . He was always in constant communication with us thru out the process. If there was ever a change he would contact us to keep us updated.We love our home and the are very pleased with the customer service we received by Brandon.

Review 9 (2021-01-11 - Rating: 5)
We worked with Luis Ruiz during the process of our home being built. He has been very responsive and attentive throughout the whole process. We were thankful to have him as he bridged the gap with our mortgage company. We stumbled across LGI and were thankful to find a nice home in a nice area. I would recommend LGI - Oak Ridge in the Fort Worth area.

Review 10 (2021-01-18 - Rating: 5)
I purchased the Ontario model home. This was the first home I’ve saw from start to finish as it was my first time home buyer phase. I had many questions, many of which I had already researched but was able to confirm.I worked with Steven Weide. He was there from start to finish. Though I’m sure I got on his nerves, he never showed that or made me feel like I did. He was the saving grace as many times I had the though to turn back and try again later. He helped me understand that everything was going to work out and that he continue to be there each step of the way, and he was 100%I’m super glad I was able to have this experience and I would send anyone to him !!Thank you, thank you, thank you !!

Review 11 (2021-10-06 - Rating: 5)
My wife and I just bought our first home through LGI, and it was a great experience. Something I really appreciated throughout the process is that I never felt talked down to. Even though Im sure I asked some dumb questions, I was never made to feel like I should know better. The answers I received were clear and there was always a path forward.There were some bummer delays due to brick shortages, but that was an industry thing, not LGIs fault.Throughout the delay and normal building schedule, Luis Ruiz was an all star. Super communicative, upbeat, good sense of humor and honest. If Luiss boss sees this, give that man a raise! He deserves a beach vacay after the craziness of this year.Also after moving in, Sam has taken very good care of us!This location is also unexpectedly beautiful. Unexpected because no one expects a gorgeous hill in the middle of the DFW area!Buying a house is a wild ride, but it was definitely doable with Luiss help!10/10 would buy an LGI home again.

Review 12 (2021-07-08 - Rating: 5)
Luis Ruiz with LGI was our rep. He sold us on the values of the company before he ever sold us a house. He was very responsive to our questions, kept in constant contact on the status of our house while it was being built, and never made a promise that he was not able to deliver on. We highly recommend!

Review 13 (2020-08-11 - Rating: 5)
Professional, Caring, Dedicated. Stacey and her team that work for LGI made me feel at home. I have had in my life so many homes built due to the fact our job relocated us so much. I have never felt so special and of important until I walked into this teams office. And yes they have good morals and values and want you too really feel at home this is the place that just doesnt build homes they also make your dreams come true and treat you like royalty.

Review 14 (2020-11-03 - Rating: 5)
The whole experience with LGI homes was amazing. Especially working with Steven at the Oakridge office! He was super sweet and patient with my husband and I for our first homebuying experience. If your looking for a new home come take a look at LGI homes at Oakridge and ask for Steven! You wont regret it!

Review 15 (2021-02-21 - Rating: 5)
My consultant was Steven Weide. I was very impressed with his professional hospitality!! His communication with me throughout the entire process of purchasing my home was outstanding. I referred a family member to purchase a house from LGI based on this wonderful experience.

Review 16 (2021-10-12 - Rating: 5)
LGI HOMES - OAK Ridge. Luis was our sales rep and he was excellent. He helped us with the whole process and was extremely helpful and detail orientated. He provided great customer service, provided updates on weekly basis and was quick in response when we had any questions. We will definitely recommend Luis and LGI Homes.

Review 17 (2021-03-05 - Rating: 5)
My consultant was Brandon and he made my first time buying a home stress free. Pleasant to work with and he’s very friendly. He has helped me a lot before and after I purchased my home. I can text or call him with questions and he always respond in adequate time.

Review 18 (2020-10-15 - Rating: 5)
I received a mailer regarding LGI homes. Beautiful homes with a great warranty and excellent features. Nick is a man of his word and he represents LGI with integrity. He is patient and understanding and genuinely want to make everyones home ownership process a pleasant one. Thank you for everything, Nick!

Review 19 (2021-02-21 - Rating: 5)
Our consultant was Luis Ruiz and I can tell you can rest assure that everything will be all right at the end, no matter how many questions or troubles you have with your mortgage company, he will always answer your questions and concerns, any time of the day and weekends even the most silly and numerous questions you have. He is always kind and very professional, you cant go wrong choosing Luis. He will make all this process easier and your concerns will be listened carefully to give you the best experience through all this. Thank you very much for your patience Luis.Angel G.

Review 20 (2021-09-17 - Rating: 5)
Just moved in to a brand new house in this community. It’s been a great journey working with Steven to get here. He kept me updated with my house each week as we watched it go from an empty dirt lot to a finished home. A huge thank you to Steven as well as Sam for their professionalism and support through this whole process.

Review 21 (2020-12-10 - Rating: 5)
Just happened upon this development while looking at houses with my wife. From the very beginning Brandon was upfront about every little bit before we even committed as buyers. Once we did commit he was consistent with his communication in letting us know any change or hiccups along the way and saw us through all the way to closing. Highly recommend starting here if you are a first time homebuyer looking to get your feet wet in home buying or just want a nice home to get cozy in!

Review 22 (2021-03-02 - Rating: 5)
LUIS RUIZ I was consistently impressed with his customer service,highly professional and every step of the process. We felt very happy the purchase of our new home at Oak Ridge with LGI. Thank you Luis.Raju Family7513 Thunder River RdFt.Worth.

Review 23 (2021-01-16 - Rating: 5)
The stone entrance is beautiful and impressive from the main road. Brandon Mulenburg assisted me and was extremely polite, professional and detail oriented. It was almost too easy! He explained the contract process and left noting to question, completely putting my mind at ease on this very big decision.10/10 would recommend y’all come see Brandon!

Review 24 (2020-12-29 - Rating: 5)
I am having an amazing experience so far with LGI homes, Oakridge. Steven is very pleasant and he explained every single detail and calculated my monthly payment. He also answers every question I had promptly. Looking forward to moving in. Oh and yes..realtors are welcome too!!!

Review 25 (2021-08-13 - Rating: 5)
Definitely recommend. The staff was very professional and helpful in the process of purchasing our first home. Steven W. was our consultant, he was great at communicating, addressed any concerns with a great attitude, and was very patient with us.

Review 26 (2020-11-04 - Rating: 5)
It took one phone call to get all my general questions answered. Steven Weide was very Exceptional over the phone and in person he made the initial process easier than expected. The homes and quality are beautiful over all And in a convenient location. Very happy to be a 1st time home buyer and to have a overall good experience.

Review 27 (2020-12-04 - Rating: 5)
Brandon Mulenburg was excellent. He checked in weekly throughout the whole process. We are very happy with services. Very blessed to have our first home. Looking for a new place to call home. Checkout Brandon!!!

Review 28 (2020-10-14 - Rating: 5)
As a potential NEW home owner Id say my experience was everything I needed to move forward. God willing I shall have my 1st HOME Dec-Jan. I appreciate you NICK LA MASTRA for helping me achieve this goal. I know whats needed now but LGI HOMES MAKES ALL OF THE REGULAR HEADACHE AN EASY 1, 2 STEP THEN BOOM..

Review 29 (2021-05-10 - Rating: 5)
Luis was awesome!! He is always available to answer questions and addresses our concerns. We are very excited to move into our new home!!

Review 30 (2020-12-14 - Rating: 5)
I want to thank Steven Weide for his professional services and guidance. I would definitely recommend my friends , family and co-workers to invest in a home in this wonderful area. Be sure to ask for Steven !

Review 31 (2020-08-10 - Rating: 5)
Jason provided exceptional service! He was very thorough, transparent, and knowledgeable. The entrance to this community is absolutely gorgeous! Overall great customer service experience!