Lennar at Lago Mar
Located in Houston, Texas
Address: 13305 Golden Isle Dr, Texas City, TX 77568, United States
Phone: +1 888-671-8175
Rating: 4.5
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- Home builder
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Comments
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Review 1 (2024-03-12 - Rating: 4)
We recently bought Lennar as first time home buyers. We were pretty set on a previous home we had looked at with another builder but decided to stop by Lennar as our very last stop to make sure we werent missing anything. Joshua Jones was there to help us and even though we had gotten there right before close, he wanted us to sit down and chat with him so he could get to know us a little and understand what we were looking for. Josh was genuine, friendly and not pushy or aggressive like some of the other builder reps had been. He took us to 2 homes, the second of which we fell in love with! The price had been reduced, they were throwing in all appliances and a low interest rate. There were several advantages of going with Lennar versus the other builder we had looked at. Josh continued to be extremely communicative throughout the entire closing process and checked in on us to make sure we were getting everything we need. He even stopped by to check in on us during our move and to congratulate us. Our construction manager, Chuck, and our customer care rep, Glen, were also amazing throughout the inspection and closing process. Glen was very thorough with us on how to use things in our home and caught several things we had not seen on our initial, private inspection. Chuck shared several vendors and contractors information with us on things we wanted done down the road, he also helped us out with a few cosmetic things we wanted done to the home prior to close. All of these guys were awesome and made us feel more confident in our home buying journey!I gave 4 stars because aside from all of the onsite help we received, the Lennar Mortgage and Title process was a bit of a mess. It seemed like they were trying to close as many homes as possible before their end of quarter which resulted in us feeling super rushed, receiving documentation late and having to wait for 3+ hours at the title office before signing papers. Now 2 weeks after close, we are so happy with our home and very excited for the future! Thanks, Lennar! -
Review 2 (2024-04-23 - Rating: 5)
Lennar is a reputable and trustworthy brand. They helped guide my client through the homebuilding process with ease.