Laurel Vistas by CastleRock Communities

Located in Houston, Texas

Address: 11107 Boot Canyon, San Antonio, TX 78245, United States

Phone: +1 210-677-0025

Rating: 4.6

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Comments

Review 1 (2025-02-26 - Rating: 5)
Had the best home buying experience! Eric is amazing and was extremely patient with us and all our questions. Very accommodating and helpful. Worked hard to ensure all the promised little details were included and not missed and eas with us all the way up to closing day. I dont think we could have had a better experience. This is my very first home and I was definitely impressed with the care and service. Thank you for making this an amazing experience.

Review 2 (2024-12-30 - Rating: 5)
Jamie was helpful during our home buying process. We appreciated his straightforwardness and first time buyer tips. Any issues we brought to their attention during construction were addressed and taken care of in a timely manner.

Review 3 (2021-01-11 - Rating: 5)
Garret William Walker helped us out here and gave a ton of great info. He was very pleasant, helpful and kind. Even though we were looking to buy in a different community (Still Castle Rock) but we needed to see that model, he helped us out alot. Well Done Castle Rock.

Review 4 (2021-12-09 - Rating: 5)
Andre Viruez, Sales Consultant with Castle Rock is bilingual, professional, friendly, and knowledgeable. He made my clients and I comfortable by showing us all our options of homes at Lauel Vistas and Kallison Ranch. Andre was able to get us a quick response and a seamless process. My clients said to the address.

Review 5 (2024-03-28 - Rating: 5)
We had such a great experience with this company! The customer service is excellent. After looking at many other builders, we are so happy that we chose CastleRock. Jaime helped our building process go smoothly and he kept us up to date during the entire process. He made us feel like he wasn’t just trying to make a sale, he was very genuine and professional. He was honest, reassuring and with us every step of the way. The construction manager Tony was also very knowledgeable and gave us a thorough explanation of everything during our blue tape day. The customer service with this company is over the top amazing from start to finish! We got our own inspector not affiliated with the company and even he said that the home was very well built. Thank you CastleRock for having such great people like Jaime and Tony on your team.

Review 6 (2024-07-02 - Rating: 5)
Jaime was incredibly helpful in assisting us to secure a home. His dedication and expertise made the entire process smooth and stress-free. He was always available to answer our questions and provided valuable insights that guided us through each step. We are extremely grateful for his support and highly recommend his services to anyone in need of a reliable and knowledgeable real estate professional.

Review 7 (2024-07-02 - Rating: 5)
Jamie was extremely helpful during our home buying process, very knowledgeable and straightforward. He kept us updated every step of the way and was there for any questions we had. The over all process was easy.The only complaint would be a few mishaps with quality of work on the building part, but thankfully we were able to address them and get it taken care of.

Review 8 (2023-12-09 - Rating: 5)
Excellent customer service and Liz Gomez was a rock star. Great communicator and always willing to help us with buying our first home.

Review 9 (2024-09-19 - Rating: 5)
Laura Vistas by CastleRock Communitywere awesome from the beginning of the process of purchasing my home to it’s completion. Everyone was knowledgeable and cordial. Great experience…

Review 10 (2024-01-18 - Rating: 5)
I had the pleasure of working with Liz Gomez, from Castle Rock in Laurel Vistas community, and I cannot express enough how outstanding her service was throughout our home-building journey so far. Liz went above and beyond to ensure that our experience was not only seamless but also enjoyable.Liz showed us three different houses within Castle Rock and even took the time to take us to another community to see the model house we had in mind. Her patience and dedication were evident as she meticulously explained every detail, making sure we had a comprehensive understanding of each option.One of the qualities that truly stood out was Lizs transparency. She was forthcoming with information, helping us make informed decisions about our home. Her guidance towards more practical options demonstrated not only her expertise but also her genuine concern for our satisfaction and long-term happiness with our choice.In the competitive world of home building, Liz Gomezs professionalism and commitment to customer satisfaction truly set her apart. I am immensely grateful to have had Liz as our sales representative, and I can confidently say that I wouldnt have chosen to build my house with anyone else. Lizs exceptional service has made our home-building experience so far with Castle Rock truly memorable.If youre in the market for a new home and want an experience that goes beyond expectations, I wholeheartedly recommend reaching out to Liz Gomez at Castle Rock. Her dedication, transparency, and knowledge make her an invaluable asset to anyone navigating the home-building process.

Review 11 (2024-08-14 - Rating: 5)
Elizabeth did a great job right from the first day i met her at the office. She made sure she followed me up on every step of the plan until it was accomplished. Im forever happy with you Liz for making this dream come. Thank youuuuu!

Review 12 (2023-12-29 - Rating: 5)
I don’t think you can ever hope for a better low stress experience to a very stressfulProcess. Eric Garcia is a blessing to have help you through such a daunting process. Thanks Eric!

Review 13 (2023-11-21 - Rating: 5)
Eric Garcia has been such a blessing.He turned an unpleasant experience with another builder into a great one. He made me more confident of my choice and was truly honest throughout the process. I close on my new home 11/27/2023 and it has been such a great experience working with him and all supporting teams.

Review 14 (2023-12-01 - Rating: 5)
I had an outstanding experience working with Liz, the sales consultant at Castlerock, while purchasing my new construction home. From the start, she was exceptionally helpful, dedicating time to show me various properties. Liz was not only responsive but also demonstrated a great personality, making the process engaging and informative. Her patience was remarkable, especially as I navigated through decisions. Liz played a crucial role in connecting me with the right individuals to seamlessly move the transaction forward. Overall, a highly recommended professional who goes above and beyond for her clients.- John H -

Review 15 (2024-01-26 - Rating: 5)
Eric made the building and purchasing process very smooth and amazing. He linked us to the right people, kept us updated through the process of the build, and the overall enthusiasm is just amazing.From the very beginning when we walked into Castle Rock to look at their model home, Eric pointed out every feature and possibilities with the home. He took his time and showed several model homes and the details of each home and lots available. My husband and I probably view 10 homes prior to meeting Eric, and when we met him, we knew this was the one! Thank you Eric, Trevor ,and Castle Rock.Cordelra & Brianna Denson

Review 16 (2024-03-14 - Rating: 5)
Raving Review for Castlerock Home Builders 🌟My husband and I recently had the pleasure of working with Castlerock Home Builders in San Antonio, and I must say, they exceeded all my expectations! From start to finish, their commitment to excellence was evident.🏡 Thorough and Informative: Our agent, Jaime, was an absolute gem. Not only did they guide us through the entire home-buying process, but he also took the time to explain every detail. Jaime’s knowledge and attention to detail were impressive. They made sure we understood every step, leaving no room for confusion.🌞 Creating a Superior Product: What sets Castlerock apart is their unwavering commitment to creating a superior product. They understand that a home isn’t just walls and roofs; it’s where memories are made. Jaime and Tony put their heart and soul into each project, ensuring that families like ours have a place to thrive.🙌 Exceptional Customer Service: Throughout the process, Jaime was our guiding light. Their responsiveness, patience, and genuine care made us feel like valued clients. We never felt rushed or overlooked. It’s rare to find such exceptional customer service these days, but Castlerock delivered it effortlessly.👏 In Summary: If you’re looking for a home builder that goes beyond the ordinary, look no further than Castlerock. Their commitment to excellence, paired with Jaime’s exceptional service, makes them a top choice. We’re proud homeowners, and it’s all thanks to Castlerock!🏠 Highly Recommended: I wholeheartedly recommend Castlerock Home Builders to anyone seeking quality, integrity, and a home that reflects their dreams. Thank you, Castlerock, for turning our vision into reality!Disclaimer: This review is based on my personal experience and admiration for Castlerock Home Builders. Your individual experience may vary, but I’m confident you’ll be as impressed as we were!

Review 17 (2024-07-01 - Rating: 5)
Liz with castle rock was awesomeShe went above and beyondShe was very personable and made it seem like I was her only client.She definitely made my home buying experience a great one

Review 18 (2023-12-11 - Rating: 5)
We had the pleasure of working with Liz Gomez and she went above and beyond for our family. She even went the (literal) extra mile of taking us to the other CastleRock communities to see all the models. Ultimately we came back to Laurel Vistas and are excited to work with her. Her attitude and care for her work and us as clients, and a family moving into the community mean a lot to us. We would definitely would recommend her and CastleRock Communities.

Review 19 (2024-01-16 - Rating: 5)
I have been working with Liz for about 6 to 7 months now. Shes been dedicated and helps with everything step by step and also she keeps you updated. Shes been awesome. Im glad I met her and Im always satisfied with her great service. 👍

Review 20 (2024-10-17 - Rating: 5)
Thank you to Jaime and Mike! We had such a great experience with the buying/building process.

Review 21 (2022-12-23 - Rating: 5)
The Castle Rock experience was awesome thanks to Eric Garcia. We were about to use another vendor, and got lucky by taking a quick trip to Castle Rock were we met Eric. He made an impact right away. His knowledge, professionalism were right on target. He got us into our dream home. You made this experience a memorable one. Thank you from the Torres family. God bless brother.

Review 22 (2021-10-10 - Rating: 5)
Andre was amazing from start to finish. He worked tirelessly to make sure me and my girlfriend was happy with our purchase, from spacing all the way to the details in writing. He gave up all our options and when we requested any honest opinions he gave us just that. I would recommend anyone to him at anytime. He gets the job done with integrity while making sure all of your needs and wants are satisfied and that’s you are walking out happy with every selection and a clear understanding. He is a rare gem in this market !!

Review 23 (2022-11-15 - Rating: 5)
Mr. Eric Garcia was an amazing sales representative. He worked with us and our realtor to ensure that our home buying experience went smoothly. Anytime we called with questions or concerns he was there to provide an answer even on his off days.

Review 24 (2022-12-13 - Rating: 5)
This community is amazing. The homes crossed off every box my wife and I were looking for. Eric was so professional and helped us out so much that we cancelled another contract we had with a different builder as soon as we left. We couldnt see ourselves living anywhere else after he showed us what CastleRock had to offer. We were kept in the loop the whole time and we felt like mountains were moved to make sure we were taken care off. Cant wait to be apart of the community!

Review 25 (2022-12-19 - Rating: 5)
Mr. Eric was an amazing sales representative. He worked with us and our realtor to ensure that our home buying experience went smoothly. We had really nice experiance in total.

Review 26 (2023-12-28 - Rating: 5)
Jaime and Trevor were extremely knowledgeable and professional. They made this process super simple and easy and I would recommend any of friends and family to purchase a home with Castlerock.

Review 27 (2021-12-19 - Rating: 5)
We submitted a request for information online and got a response in less than 24 hours! We were set up with an appointment the very next day with Andre. It was such a pleasure meeting Andre! He was willing to show us multiple options available to us that were move-in ready and was super helpful answering all our questions. We are super excited for our Castle Rock home. Thank you Andre!

Review 28 (2021-09-14 - Rating: 5)
What can I say about the service I received.. absolutely amazing. I been looking for a home and yesterday I walked in and even though I was torn between two homes Andre allowed me and my family to look and ask at least 30 or more questions. He toured the neighborhood and let me tell you that was exceptional service. I’ve purchase home before but never had the experience that was given in the last 2 days. Because of him I came back after work to purchase my dream home. Castle Rock you have a gem on your staff and I’m telling my neighbors about the great service that was given to me .

Review 29 (2024-06-28 - Rating: 5)
Excellent customer service by Jaime Garcia &. Mike Palacios. Thanks for helping me close my houseFirst time home buyerThank you guys they were great

Review 30 (2022-12-23 - Rating: 5)
From the first time we met Eric he gave us the welcome home experience. His positive attitude, and professionalism exceeded all other’s. He has made this experience a memorable one, and wish nothing but great things for such an outstanding professional. Eric we thank you from the bottom our hearts and thank you for making this happen for the Torres family. God bless you.

Review 31 (2021-11-14 - Rating: 5)
Currently working with Andre on our build, who was very kind, transparent, knowledgeable and gave us answers to all of our questions with ease. He was patient with us and made sure we were comfortable with any decisions before making them and broke down everything so we can fully understand the process. Great overall experience.

Review 32 (2022-01-08 - Rating: 5)
So I’ve heard about Castlerock through a few friends of mine who have moved out to Texas. I figured I’d give it a whirl. I’m very glad I did! When I actually decided to make the call and talk to Castle Rock representatives, they pointed me to a man by the name of Andre Viruez who has been spectacular in every way in helping me address my question’s and making it as easy as possible for me. I know I can bug with a lot of questions but Andre was very professional and handled every question I had and gave me tips and info about the community I’d be living in and was just all round a great man. As a home buyer I am very pleased to have worked with Andre in making this a simple step in my life rather than a difficult one. I had this fear that home buying would be a pain and very dreadful, Andre changed that visual for me and turned it to a very pleasant experience! Thank you Andre for your help and helping my family and I finally find a place we can finally call home!

Review 33 (2021-10-07 - Rating: 5)
So excited to move into my brand new castle rock home! The layout is beautiful with a classy style. Andre Viruez was very kind and professional. He helped with all questions and let us in on details of the home! So happy with this business 🎉🥳

Review 34 (2021-10-01 - Rating: 4)
There’s a lot good thing you can tell about the staff of castle rock.First of all, Andrew is one the best customer service I have never meet .he is professional, kind , and he is ready to answer any question.After talking to Andrew I directly take a decision to buy home at laurel vista .Right now my Wife and I are approved for mortgage loan.Thank you Andrew and keep doing great job!!

Review 35 (2023-04-22 - Rating: 5)
We had the pleasure of working with Eric. He had great communication and was transparent with us throughout the entire home buying process. Overall a great experience!

Review 36 (2022-03-25 - Rating: 5)
I will be honest, everyone knows that todays housing market has been tough for buyers. I have looked into several houses, thrown countless offers, and yet my offers were always rejected because other people would go over 50k of the listed pricing, which was already overpriced to start with. I have been looking for a house for over 3 months with no luck.It wasnt until me and my family went to CastleRock and were received by Andre Viruez. He understood the importance of me getting a house for my family and I, and did everything possible to make it happen. Mr. Viruez is very professional and honest. He responded in a timely manner and was on top of everything since the very start. I highly recommend Mr. Viruez if you are ever looking to buy a house from CastleRock.

Review 37 (2022-01-09 - Rating: 5)
Super easy to work with Andre Viruez! Timely provided info for the floor plan we were interested in. Signed the purchasing agreement and now the fun begins! Excited for our first home to be build and get the keys in a few months.

Review 38 (2024-04-24 - Rating: 5)
We had great experience working with castle rock. We chose our home and had great experience working and communicating all steps needed.

Review 39 (2023-06-30 - Rating: 5)
Eric was extremely knowledgeable about their products and was able to answer all of our questions. Each encounter was genuine and provided exceptional customer service. Will definitely recommend to friends and family. Thank you Eric!

Review 40 (2022-04-09 - Rating: 5)
Great experience with CasteRock Communities they have Grade A design and materials..Andre Viruez has been extremely helpful and responsive during the home buying process. I would definitely recommend anyone looking to purchase a new home to put them on your list.

Review 41 (2022-01-28 - Rating: 5)
One of the best days of my life was made just that much better by Mr. Andre. He was very honest, professional, and took his time to make sure me and my family were well informed and comfortable throughout every step of the way. Keep up the great work as it continues to pay off!

Review 42 (2023-03-07 - Rating: 5)
Erick Garcia is an excellent person with a great personality and attentive to the customer’s needs and concerns. Easy to contact him for any questions with a response in a timely manner. Kudos to Erick

Review 43 (2022-05-19 - Rating: 5)
During these trying times in order to buy a home that is within your price point, Mr. Viruez made the process painless. It is not easy for active duty military to move thousands of miles away, and trying to find a home in this volatile sellers market. Mr. Viruez and my realtor agent Ms. Cantu, constantly kept me updated via emails, texts and phone calls to ensure that we can close in a timeline that was feasible for us. Out of all the home builders I searched in the San Antonio area, CastleRock was the best in regards to customer service, patience and reach out. I definitely would recommend Mr. Viruez to serve any homebuyer.

Review 44 (2024-04-26 - Rating: 5)
Jamie Garcia is an amazing professional..He answered every question,was willing and ready to help whenever he’s called upon.Castlerock is simply the best 👍

Review 45 (2021-11-28 - Rating: 5)
Andre, one of the most knowledgeable professional we have ever came across. Andre made himself available to answer every and any questions we had on the construction on our new home. If it was possible to give him 10 Star, we honestly would!

Review 46 (2019-02-26 - Rating: 5)
Best builders in the industry!! We bought our home here over 5 years ago and we do not reget it. The neighborhood has been great for us. Everyone is very friendly and helpful. Buy a home here to be happy with you purchase

Review 47 (2022-02-02 - Rating: 5)
Andre was both professional and to the point. We walked in to view a home and he was able to provide all the details and answered all of our questions. We left 30 min later with a signed contract !

Review 48 (2021-11-02 - Rating: 5)
Everything here is beautiful and Andre was a huge help! He is so nice and was there any time we needed him. He really went above and beyond. I can’t wait to be a part of this community.

Review 49 (2022-02-07 - Rating: 5)
Andre not just helped us find a home, but also helped us with a lot of information on the surroundings. He is a good sales person and knows his product. Thanks

Review 50 (2019-05-06 - Rating: 5)
Hands down the best Home, if warranty and quality are important, 2 year 10 year structural! Awesome neighborhood! All kinds of floorplans and features! Top notch salespeople and incredible lender!

Review 51 (2023-12-10 - Rating: 5)
Liz was so sweet and helpful. Personality and kindness made the experience so easy and less nervous.

Review 52 (2022-08-31 - Rating: 5)
Erik Garcia did an excellent job from start to finish. We’ll definitely recommend this builder to friends and family. 10 Stars !!!!

Review 53 (2022-01-28 - Rating: 5)
Andre Viruez was a great help! Very professional and knowledgeable. Answered all of my questions and made my home buying experience very easy.

Review 54 (2021-09-03 - Rating: 5)
Andre from CastleRock Communities was wonderful, his knowledge, professionalism, timeliness, and understanding was superb. Highly recommend this area. Community and location is perfect for anyone moving to San Antonio.

Review 55 (2023-08-24 - Rating: 5)
I worked with Jaime Garcia to purchase my house and he was so nice and helpful. He is someone to reach out to at anytime you need help

Review 56 (2023-12-08 - Rating: 5)
We couldn’t be more happy with the entire process. From start to finish, Eric G made the entire experience exciting and easy.

Review 57 (2022-12-30 - Rating: 5)
Eric was exceptional. He made the process easy. I recommend all buyers to him.

Review 58 (2019-08-08 - Rating: 5)
I love the quiet neighborhood, always CLEAN.the community pool has security n well lighted..it has an improved playground n walk area...the pool, restrooms n changing area always clean...great community garage sales, good schools, wish they would bring back trash cans ny mailboxes n SCHOOL BUS SERVICE for the elementary...with the high HOA FEES N RULES ..RESIDENTS deserve that n more LIGHTS WHEN YOU ENTER SUBDIVISION NEEDED at least SOLAR POLE LIGHTS would be A huge welcome...staff could be mote nice, polite, professional, for the amt houses cost there..

Review 59 (2021-09-30 - Rating: 5)
Andre V. from CastleRock Communities is a pleasure to work with. He is very knowledgeable and professional. Highly recommend this area.

Review 60 (2017-06-30 - Rating: 4)
Nice subdivision with a large pool and nice covered playground. There are multiple Facebook groups to get information about the community. There have been reports of crime but that might be in a different area.

Review 61 (2021-10-08 - Rating: 5)
Very professional and great service. Made it very easy purchasing a new home and would recommend them to anyone 👍🏽

Review 62 (2017-04-15 - Rating: 4)
Stopped in to look at house. Staff could have been a little friendlier. Mentioned if the prices were firm I got the cold death stare.

Review 63 (2018-11-04 - Rating: 5)
Love the location of the area. I have no complaints other than the construction going on. Area is clean, safe, people friendly and just overall great.