LakePointe by Trophy Signature Homes

Located in Houston, Texas

Address: 101 Community Dr, Lavon, TX 75166, United States

Phone: +1 214-206-4675

Rating: 4

Review 1 (2023-02-15 - Rating: 5)
Shelby was awesome to work with. A great asset to your team. She was always available for questions and help. Diego was great to make sure everything was taken care of throughout the build process. I would Highly recommend Trophy Homes due to their people and quality building process. Quality of the workmanship was excellent.

Review 2 (2022-09-04 - Rating: 5)
We are enjoying our Trophy Signature home in Lavon and it is exciting to see the Lakpointe community develop. Everyday we are meeting nice people who are new homeowners. All of the Trophy employees that we have come in contact with have been very personable and helpful. Alexandra was our sales manager and she was very helpful to us. We were living out of town while our house was being built and she consistently kept us up to date and answered all of our questions during the process. We appreciated her excellent communication skills and was prompt to return calls. She helped make our closing a very smooth process. Diego and David were our construction managers and they both were great to work with and went out of their way to help us when needed. You can expect that any new construction home will have some things that need to be corrected but the Trophy warranty process has been effective in taking care of these items.

Review 3 (2023-02-22 - Rating: 5)
Trophy has a great reputation and builds absolutely beautifully homes. I was very impressed with the LakePointe community in Lavon, TX. The Sales manager Shelby, was amazing! She was responsive, professional, and worked hard to get my clients into a home that checks all the boxes! I highly recommend Trophy and this Community!

Review 4 (2022-06-17 - Rating: 4)
Update: Today June 16th, 2022… the AC controller died. Summer heat outside, so I have them a call and filed warranty ticket online. Let’s see how well the response time is to fix something urgent such as no AC. Will update results. Will try calling their TempoAir contractor too. Called both, neither side gave a time when they will come by. Just that they’ll see if someone can come by.Someone did come by five hours after the first call to Tempo Air. It was 91F in the house by then, good news is they fixed the AC and even made it more accurate than before.Previous review: They hire poor workmanship electricians and after a year when you start to notice issues such as flickering light bulbs or breaker tripping every time using a coffee grinder on a particular outlet, they then say it’s not covered under warranty. Advises the buyer to hire contractors to fix it instead. As for the flickering lights, was advised by the previous building manager to buy better light bulbs than the ones that came with the home.

Review 5 (2023-02-08 - Rating: 5)
This is our second home with Trophy! Absolutely love living in a trophy home. Matt and Laura at the Ventana community were awesome!!! And Alexandra at the Lakepointe was super sweet, stopping at nothing to make sure we were happy customers!

Review 6 (2023-10-03 - Rating: 5)
Shelby was very professional and took care of me and my bf as first time homeowners. Homes are beautiful and this company is great for first time homebuyers !!

Review 7 (2024-09-03 - Rating: 5)
Good people. Have a lot of patient to help you to the end

Review 8 (2022-03-30 - Rating: 5)
We had an A/C problem and they came out the same Night to do a partial repair and are scheduled for Thursday to come and do the complete repair. Thank you very much!!

Review 9 (2023-09-16 - Rating: 5)
We bought our home from TSH at Lavon TXWe love everything about our home and the neighborhood

Review 11 (2022-07-13 - Rating: 5)
So far.. deliveres good product and 2 happy clients!

Review 17 (2024-06-15 - Rating: 4)
Ive been living here for almost a year and I still have problems using the condominium pool. Im still waiting for the keys.