John Houston Homes

Photo of John Houston Homes

Located in Houston, Texas

Address: 421 Century Way #100, Red Oak, TX 75154, United States

Phone: +1 972-937-4085

Rating: 3.9

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  • Home builder

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Comments

  • Review 1 (2024-06-23 - Rating: 5)

    My wife and I were in process of building a custom home when we saw one of John Houston‘s spec homes that was on a beautiful lot and happened to fit most of our needs. We contacted Rob, the sales manager for the community and he was able to help answer all the questions we had, including scheduling appointments with some contractors for improvements we wanted to make after closing. Bernie, the builder for our community, is an awesome guy who is a man of his word. It’s not so often that a builder keeps his word to make all of the repairs as promised in the buyer walk-through. Bernie gave us his word and delivered. On top of all that, we closed in 17 days, with a holiday day in there as well. If anybody from management is reading this, Rob and Bernie deserve a raise!

  • Review 2 (2019-08-19 - Rating: 5)

    Outstanding service, Rob rocks at legacy estates. Great product and customer experience from start to finish. We love our new custom built John Huston home.

  • Review 3 (2019-07-25 - Rating: 5)

    I was extremely impressed with my home buying experience with the John Houston Custom Home team.Everyone was attentive , courteous, and also very knowledgeable as they answered all of my questions,comments, and concerns which made for a smooth transition .I couldn’t have asked for a better experience .Thanks JHCH!!

  • Review 4 (2021-03-08 - Rating: 5)

    I have purchased and enjoy a John Houston Home. The entire design to build process was excellent. The builders worked with me to choose the best lot for my needs and then kept a constant communication flow throughout the process. I am writing this review though about their fantastic service after the sale. Their warranty department was responsive and thorough the few times I have worked with them. Most recently I wanted to have JHH build an addition for me. Even though they do not do that kind of work, their employees such as Natalie and Deanne helped me to find resources outside of their organization to achieve my goal. With JHH you feel like they want to continue the connection after the sale to make sure that your needs are being met. A fantastic organization.

  • Review 5 (2019-11-18 - Rating: 5)

    Our home was built with great detail and precision. The design team, the sales team, the builders and the contractor were all absolutely incredible. Everytime we pull up to our home we cant believe that it belongs to us! We had such a positive experience from beginning to end. We wanted to build a forever home and John Houston Custom Homes was able to make that dream come true. Our family highly recommends this builder...I could never imagine living in any other home then ours😍

  • Review 6 (2019-08-24 - Rating: 5)

    I have built my own custom home, and needed to down size, the J Houston Custom Homes were and are beyond my expectations. The seamless experience of there process helped me make a smooth transition to my decision. The quality,and knowledge of their associates were refreshing. I can highly recommend J.Houston Custom Homes as outstanding for your next home. I LOVE my home. Thank You to there staff and mostly Thank You to J Houston himself.

  • Review 7 (2019-11-07 - Rating: 5)

    Our first home was purchased with John Houston and I can’t say enough positive things about our experience. We checked out a lot of the other home builders and decided to go with J Houston based on the kindness of everyone we encountered and the quality of the homes. For the (very fair) price we paid, we got an exceptional quality home built with custom finishes in a beautiful community. Tony Cummings and Jason Crow were both very patient with all my questions and walked me through the entire process, from the initial meeting with Tony to the final house walk-through with Jason. Tiffany Dennis at the design center was a joy to work with and SO patient. The woman knows her stuff. Matt Bassett and Kori at Trinity Oaks mortgage were also outstanding.I truly am so thankful for all the attention and care everyone demonstrated and have highly recommended J Houston to a lot of my friends and co-workers.

  • Review 8 (2017-02-07 - Rating: 4)

    Rob was an amazing salesperson! Justin the builder was great with our requests after we moved in and during our new home orientation. We moved about a month ago so we will see how the rest plans out! Beautiful home and we are happy to be here!The only negatives I have about the build are that there are no gutters built in the rear of the home as well as no water faucets in our backyard. We have questioned this and were told thats standard. Also, the appliances could use an upgrade.

  • Review 9 (2017-02-13 - Rating: 5)

    We purchased our John Houston home in Midlothian in January and could not be happier. Our home was a spec home that was complete when we purchased so it was not custom built for us though it feels like it was! The purchase process from the moment we stepped in the model home through after we closed, has been pretty seamless. We have a few warranty claims for minor items that they have taken care of. Sherry and Kenneth have been great to work with and Kenneth is almost always available anytime we have a question or concern about anything.

  • Review 10 (2018-07-06 - Rating: 5)

    Absolutely love our John Houston home!! One thing I appreciate so very much about John Houston homes are the beauty of the exterior materials and elevations. So many beautiful variations in the stone, brick and layout of the front elevations of the home. I can truly spot a John Houston home from the outside. Then, the inside is beautiful as well. Great finishes, wonderful layout and love being south of Dallas. We are so thankful for our home and look forward to building memories with friends and family in it!

  • Review 11 (2018-07-05 - Rating: 5)

    We only have good things to say about the process and the home. The home is beautiful and we are so excited. We havent had any issue and no warranty calls. Our builder and salesperson made the process so easy. Ive bought houses in the past and was anticipating some anxiety. John Houstons had everything done and ready when we moved in as promised.Great experience

  • Review 12 (2018-07-19 - Rating: 5)

    We moved to Texas a couple of years ago and visited many builders in the DFW metroplex, from total custom builders to production builders. My wife works in South Dallas and I work in North Fort Worth so we were all over the map looking for perfection. I would say what sold us on John Houston Homes was exceptional service. From the beginning to the end of the process we were treated with professionalism and respect. When we first went into the John Houston model in South Point not only were we impressed by their quality but the sales ladies (Lee, Kati and Thao) were a pleasure to deal with. From the contract to customizing our floor plan to the many, many, many changes we made, they were helpful and honest. They never tried selling us what we didnt want and were gracious and helpful in resolving any issue that we encountered. The builders (Jeff and Gene) were fantastic to work with and were very patient with any changes or complaints we presented, they always worked everything out to our satisfaction. Brittney at the design center and Brittany at the mortgage company were essential to a smooth home building/buying experience. If I have any complaint at all it is that there are not enough pluming fixture choices at the design center. This John Houston team was better than great, better than excellent, they work hard to earn being exceptional.

  • Review 13 (2019-08-01 - Rating: 5)

    The John Houston Team in Midlothian was the absolute best to work with. Starting with the Sales Team, Lacy and Erin, and ending with the Builders, Jared and Matt. They were there to answer all of our questions, were with us through the entire building process of our home and were transparent with us through each step of the way. We are now living in our home and feel that the quality and craftsmanship was worth every penny. We love being part of the JH Custom Homes community and will continue to recommend them to anyone looking to purchase a home.

  • Review 14 (2020-04-21 - Rating: 4)

    We purchased our home from John Houston homes because it was beautiful. The design, detail and workmanship is impeccable. We had looked at so many houses, but when we saw this one, we knew it was meant for us. Each & every person involved with John Houston homes was very responsive to our needs. Thank yall.

  • Review 15 (2016-06-03 - Rating: 4)

    I recently retired and my wife and I are ready to build our dream home in Waxahachie. We went to see Dianne at John Houston homes. She was very courteous and helped us pick out the right floor plan along with several upgrades. Now we are about halfway done and we can see our plan becoming a reality. We drive by the house almost every day and see progress. We spoke with our builder Carlos yesterday for a half hour. This guy has a good grasp of the big picture as well as the small details. The house will be the best that weve ever owned and we are excited about moving in as soon as possible.

  • Review 16 (2019-07-07 - Rating: 5)

    Our family has been blessed by John Houston Custom Homes. The values of the company match our family values and we wanted to give them our business. The entire process was fun and easy! In the end, we have a fabulous home and could not speak more highly of Paul, Lacy, Aaron, Dwayne, Clayton and Jennifer! Our family is beyond blessed and grateful to be a part of the JHCH family!

  • Review 17 (2017-02-15 - Rating: 5)

    We just moved into our dream home! Our salesperson Erin was an absolute joy to work with. She is very knoweledgeable about the product and always willing to help no matter the time of day. She took a proactive approach to meeting our needs or correcting problems. She made the process very smooth for our family. The builder, Eric, was also very helpful throughout the entire process. We must have asked a million questions and he never got frustrated with us. We have been in our home for almost two weeks and Eric is still helping us with our transition. Overall great customer service!

  • Review 18 (2018-07-10 - Rating: 5)

    We worked with Stuart Walker and Matt Kennedy in Garden Valley Farms and were taken care of like we were their only house being built. Stuart was great from start of the planning to handing us the keys. Matt was very responsive to our inquiries and made sure our home was exactly the way we expected. I highly recommend both of these gentlemen to anyone looking for a new home in the Dallas-Ft. Worth area.

  • Review 19 (2018-12-08 - Rating: 5)

    We recently closed on our home with JH and our experience was excellent beginning to end! There were some hiccups along the way but thats to be expected with anything. Our sales agent Stuart Walker was amazing!! Our builder Jeff Gibbons was just as amazing and definitely exceeded our expectations!! They never made us feel like this was a job to them, they made us feel valued. We worked with Britney D in the design center and she was also patient. Were truly blessed and love our new home! Thanks JHH!!

  • Review 20 (2019-09-26 - Rating: 5)

    This is a very beautiful home. Attention to detail and follow up is very important. In todays market where houses are built out of chicken wire, some Styrofoam and the cheapest materials possible, finding a quality built home seems to be a chore. But, if youre looking for a quality home, look no further than John Houston homes.

  • Review 21 (2019-08-23 - Rating: 5)

    Our build process was great. The responsiveness of our construction manager and the various ways we had to communicate made the whole process less stressful. We love our John Houston Home.

  • Review 22 (2019-02-10 - Rating: 5)

    Well I baught my very first home from J Houston in 2014. Well that one sold in 2018, as of 2019 I am getting my second Jhouston home built. They are one of the best builders in the DFW area with affordable homes that look amazing.

  • Review 23 (2020-08-27 - Rating: 4)

    Just closed on our house last week and have a few small issues we noticed and reported within a day or so of closing, 1 of them the afternoon of closing. 2 of the issues are pre close fixes that were not done right. Nobody answers the phone, responds to emails or text messages... I have done all every day. Beware that once they get your money they are done with you. Im guessing the warranty that they spend 20 minutes going over isnt worth anything as they will simply ignore you for any and every warranty request... For a claimed Christian home builder they sure dont seem to have an ounce of integrity, but who am I to judge that. I also see they have turned off the ability to review them on Facebook...probably due to a lot of bad reviews that seem to read just like mine...EDIT on 26 August 2020... I promised the lady from JHH that kicked things into gear that I would update my review once everything was taken care of.Everything that was an issue with the house is finally taken care of, 2.5 months later. I cant blame JHH directly for some of these delays as they were mostly caused by their vendors, namely Builders First Source...whose process for things seems broken, as well as basically non existent communication...but again, I cant and wont blame JHH directly for that. I believe they were as frustrated with that vendor as I was.But JHH stepped up and took care of the 5 issues we had. 4 were relatively minor and 1 was major. The complete lack of communication was also rectified, although I believe it was only fixed because of my initial review and catching the attention of the higher ups in the company.So, at the end of the day I am happy with the outcome, but I am also sad that it took me writing my initial review to get somebodys attention and get things moving... I dont feel that it should have taken that and the higher ups at JHH that I met with did not feel that it should have taken that either. So definitely something to keep an eye on during your build process with JHH as I feel that was about the only negative, but it was a big negative.

  • Review 24 (2018-10-26 - Rating: 5)

    Amazing - Professional Customer Service from beginning to end. The journey for my husband and I on our home building experience was eventful. We were truly blessed to have worked with a wonderful and caring John Houston Team: Krystal Maretic, Randy Harrelson, Bobby Lavender, Jennifer Massy and Andy Maier. There was never a time our questions or concerns went unanswered and we are so grateful for that - the wealth of information shared and the experience will forever be cherished. Richard & Bertha O.

  • Review 25 (2022-01-18 - Rating: 5)

    Terrific company to build your home !!!! Sales team, purchasing team, field team, design studio - i bet that the management is taking care of them really good, that you can see the reflection on you as a customer.To get the best out of them, all you got to do is do some basic homework on what you need. Rest - you are in good hands.I built mine in Springside community.

  • Review 26 (2017-05-22 - Rating: 5)

    We purchased our John Houston home in December 2013 and we couldnt have been happier with our experience! From the sales aspect to final walk through, everything went so smoothly. Highly recommend.

  • Review 27 (2018-07-03 - Rating: 5)

    I want to thank JHouston for our gorgeous home we were Blessed with. We enjoyed every minute from start to finish it was a dream come true. I really love the Christian values that they showed in every aspect of the projects. Thank you for all you do to make dreams come true. Just goes to show with God all things are possible.

  • Review 28 (2019-06-23 - Rating: 5)

    Jason was great and friendly as well as Bobby , and Amanda. It felt like we were with family, not to mention the house is beautiful, the detail of the ceilings and lighting are amazing. We love our home.

  • Review 29 (2018-07-06 - Rating: 5)

    J Houston Homes is very good about making you feel like family! Our experience was excellent from start to finish. We will always recommend them to anyone I know!

  • Review 30 (2018-08-09 - Rating: 5)

    What a great home builder! We love our New John Houston Home and love our neighbors! Everything they promised was delivered! Thanks to everyone involved, it was a very pleasant experience!

  • Review 31 (2019-08-23 - Rating: 4)

    There were a few misunderstandings with underwriting and closing process but over all, the Christian atmosphere along with the willingness of most to go beyond whats required in order to make you feel special was unbelievable. I would recommend John Houston homes to anyone.

  • Review 32 (2019-08-16 - Rating: 5)

    Thankful for the great experience when our family purchased our home. Great quality and have had only one issue in five years. My family is looking forward to our next purchase as we get ready to downsize due to our kids being in college.

  • Review 33 (2018-07-03 - Rating: 5)

    John Houston was very responsive to our needs. Billy is a great communicator and always follows up to ensure the job is done. Thanks John Houston!

  • Review 34 (2019-03-06 - Rating: 5)

    John Houston custom homes delivered a Service Level of Excellence from start to finish during my home purchase experience!!😊

  • Review 35 (2019-11-01 - Rating: 5)

    Beautiful home. The builder has been easy to deal with and helpful before and after we purchased the home.

  • Review 36 (2017-08-30 - Rating: 5)

    We are really enjoying our home, and the John Houston team has supported us throughout the process.

  • Review 37 (2020-02-18 - Rating: 5)

    We were very pleased to have chosen such a great builder.It was a life changing experience. Wish everyone could have it this easy.

  • Review 38 (2020-04-28 - Rating: 5)

    Everyone that worked with us was professional yet easy to talk to. The entire process was smooth and explained very well.

  • Review 39 (2018-07-04 - Rating: 5)

    Great experience with JHCH. High quality home and great people made the home buying experience top notch.

  • Review 40 (2023-09-01 - Rating: 5)

    Closed today with one of my buyers on a JH home in Ovilla

  • Review 41 (2023-04-08 - Rating: 5)

    Very beautiful homes and community. Highly recommend 👌 👍 👏

  • Review 42 (2019-03-14 - Rating: 5)

    All services was great the hold team was fantastic.

  • Review 43 (2017-02-06 - Rating: 5)

    High Quality, Great Customer Service. These guys are amazing.

  • Review 44 (2018-07-04 - Rating: 5)

    Communication was key for JHH during the building process.

  • Review 45 (2017-03-08 - Rating: 5)

    ❤️ John Houston Custom Homes!

  • Review 46 (2019-06-18 - Rating: 5)

    They built my home

  • Review 47 (2019-08-16 - Rating: 5)

    Great experience!!

  • Review 48 (2019-05-06 - Rating: 5)

    Great people

  • Review 49 (2020-10-09 - Rating: 5)

    Great homes

  • Review 50 (2019-06-30 - Rating: 5)

    Amazing homes

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