Impression Homes
Located in Houston, Texas
Address: 2325 Dean Wy Suite 150, Southlake, TX 76092, United States
Phone: +1 817-717-5103
Rating: 2.9
Categories
- Home builder
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Comments
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Review 1 (2024-08-18 - Rating: 5)
Adriane A., the builder Rep went above and beyond to assist my buyers with any questions or concerns. Her skills & professionalism are OUTSTANDING! She helped handle a situation with grace and and kept us updated.Thank you Impression Homes and your Representative! -
Review 2 (2024-08-11 - Rating: 5)
My sales reps Deja and Khalil are the absolute best! They answered all my questions and have help me with the entire process while my house is in process. I canβt wait to write my post house review! -
Review 3 (2024-01-20 - Rating: 5)
Cindy has been great through the entire process. She has been so patient and quick to respond with any questions or concerns. She provides weekly progress with pictures, so we are always in the loop.We looked at a lot of builders, and when we saw the floor plan we fell in love and knew Timberbrook was our new home. We are looking forward to closing!! -
Review 4 (2023-10-05 - Rating: 5)
Great experience with this builder through and through. All functions of this builder were transparent and genuinely supportive of their customers from the sales staff to the quality construction of our house, to the in-house financing group that provided our mortgage, and on to the warranty team that addresses our concerns in a timely manner. Very grateful we chose this builder. -
Review 5 (2024-02-23 - Rating: 5)
Working with Viviana at Bryant Farms Melissa has been the greatest experience. Viviana consistently delivers high-quality work, attention to details and takes the time to explain thoroughly every step, which makes my clients happy and confident about their home purchase process. To many more! Thanks -
Review 6 (2024-06-14 - Rating: 5)
Adriane, our consultant, was the BEST!! She helped us close in 2 weeks!! She kept us posted every step of the way and took a personal interest in our move. Thank you SO much!! -
Review 7 (2022-12-17 - Rating: 5)
Finally got a lot and a signed contract with the crazy market as of lateUpdate: Well, they messed the Foundation up during the build. Twice a structural engineer had to come up with a solution. And about a month before closing and me having sold my house, I was living in a hotel for 3 months. They were one of those builders canceling contracts because I bought at pre covid prices. Turned around and sold it a week later for about 80 grand more. Unethical business practices.Never ever will I recommend this builder ever. Run away fast. -
Review 8 (2021-04-29 - Rating: 5)
Their homes are beautiful and their people are nice. They have major logistics issues where one hand doesnt talk to another and thats been the cause of me losing my patience in multiple scenarios but the company is amazing and the people mean well. All said and done, theyβre good builders and their customer success manager Viviana Atkinson is beyond amazing!Definitely recommend Impression Homes to anyone buying in the DFW area -
Review 9 (2022-05-02 - Rating: 5)
Margi and I were the pioneers of Impression homes at Clairmont Estates.Our experience less than perfect, but awesome, delays were encountered, giving: Covid, winter conditions etc. . All of our challenges were met by the Site Supervisors and the sales office. We have found that no matter how bad your day was, you could always go to the office and chat with Monica in sales and leave with a complete different and positive outlook on your day, She never stops smiling for giving positive vibes.While not perfect , the crews that performed their specific job tasks no matter what the weather conditions were. The established contractors summoned by Impression Homes that we delt with on minor discrepancies were professional and fixed the discrepancies . -
Review 10 (2020-10-16 - Rating: 5)
Impression Homes designed our first home in Texas and we love it. It is our dream home. The craftsmanship and quality that we got for our money is amazing! We have lived in our home for a year now and have had very minimal issues. What issues that have come up Impression Homes has dealt with and fixed in a timely manner with no money out of our pocket. We definitely made a good decision going with our Impression Home. -
Review 11 (2018-05-07 - Rating: 5)
My 5 star review is for Mando who selflessly serves as a warranty tech for Impression homes although he goes above an beyond for the buyers. He does what it takes to make each buyer happy and excited about their new home while also setting the right expectations about what to expect with a new construction home. I was very impressed with his knowledge and professionalism with my buyers. He is one of a kind and is a true gem. I am shocked he is not already a builder. He has a very promising future. Very impressed and pleased to do business with him. -
Review 12 (2020-03-03 - Rating: 5)
We havenβt thought of buying another home for years. It was a new ball game for us old folks but Monica at Impression Homes in Timberbrook was sooo patient explaining every step even more than once when we asked!!! Her attention to details on the necessary structural changes we needed was heart warming and the expense was minimal!! With each communication I got more excited about the new home!! She was courteous, kind and knowledgeable in helping us make important decisions!! We would definitely recommend Impression Homes and Monica to our friends and family or anyone else!!! -
Review 13 (2017-01-25 - Rating: 5)
My husband and I purchased our home at the Villas of Stone Hollow. Lea and Edward have been spectacular to work with! They are both patient and really listened to our needs. They have made our process so simple and went the extra mile. We highly recommend this builder! -
Review 14 (2021-10-14 - Rating: 5)
Represented a buyer in this community and was impressed (no pun intended) with the commitment to communication that Billie and her staff had with us. Even with the challenges the market presented us, she made sure to outline our options, be forthright, and help guide us to the best outcome. Clients were thrilled with the home and are thankful we found this community. -
Review 15 (2019-04-02 - Rating: 5)
We worked with the team out in Justin (Timberbrook) and had the most wonderful experience. From our salesman to the lender and the builder we had great communication throughout the process. Therefore, we are very grateful and so happy we had switched companies. -
Review 16 (2022-06-11 - Rating: 5)
Great floor plans, great people, a wonderful outfit! -
Review 17 (2022-08-11 - Rating: 5)
Monica Boykin in sales is top notch. She always goes above and beyond for my clients. She is the sweetest. They always answer my questions even after business hours. Breckanna is great. I make sure I reach out to them when taking my clients regardless of build site. -
Review 18 (2019-03-02 - Rating: 4)
We are very pleased with our Impression Home. The construction is solid and finishes are all beautiful. Our superintendent, Matt, was awesome to work with and very informative throughout the entire process. I would definitely recommend. -
Review 19 (2020-07-12 - Rating: 5)
I was (and continue to be) very impressed with Patrick Griffin - a true gentleman who will respond quickly to whatever your concern is. Extremely respectful and always polite. He will guide you through the process of deciding on design materials for your home, explaining all the options. -
Review 20 (2024-09-12 - Rating: 5)
Outstanding customer service, friendly people, this company works hard to gain your business! -
Review 21 (2021-01-27 - Rating: 5)
Beautiful homes with attention to detail. We are having one built in Marine Creek Ranch should be done in March 2021! Cannot wait! -
Review 22 (2017-05-25 - Rating: 5)
I had a great experience from the sales through the building of my home. I recommend them highly and cant believe the deal we got on the house. -
Review 23 (2022-05-06 - Rating: 5)
Monica was amazing! She made us feel at home and answered every question thoroughly with quick replies. -
Review 24 (2021-09-13 - Rating: 5)
Billie Smith-Garza was amazing and everyone else on the team that helped me with my new build. -
Review 25 (2019-02-06 - Rating: 4)
Had my home build 2017 I must say it has been great loving my new home -
Review 26 (2019-08-27 - Rating: 5)
The processes was easyPatrick is the best guy ever. My family and I love him. -
Review 27 (2020-12-27 - Rating: 4)
Anthony was the best too bad they already have a contract on the one I wanted -
Review 28 (2019-11-27 - Rating: 5)
Rooms very clean workers friendly hot coffee all day