Highland Homes Sonoma Verde

Located in Houston, Texas

Address: 1118 Via Toscana Ln, Rockwall, TX 75032, United States

Phone: +1 972-801-2324

Rating: 4.8

Review 1 (2025-01-28 - Rating: 5)
My husband and I recently purchased a Highland Home in Sonoma Verde. So far, the house has been great. This review however is to focus on the staff at Highland Homes. As first time home-owners, we had a very unique experience in purchasing our first home.. Gene worked with us each step of the way. To say that his customer service was amazing would be an understatement. He went above and beyond in helping us. The exceptional customer service that he provided said a LOT about the overall company. An experience that could have been very negative ended up being positive. We are very appreciative of the work and time that Gene put in.

Review 2 (2025-02-14 - Rating: 5)
We couldnt be more thrilled with our decision to choose Highland Homes. From the style and quality to the overall experience, it’s been incredible from the very start. A special shout-out goes to Gene Carter at Sonoma Verde—his patience, knowledge, and professionalism have been outstanding throughout the entire process. The service provided by him and his team has been nothing short of exceptional. If youre in the market for a home, I highly recommend checking out Highland Homes at Sonoma Verde. Youll find amazing neighbors, a fantastic community, and a team that truly has your best interests at heart. Five stars all the way!

Review 3 (2025-02-09 - Rating: 5)
Gene at Highland Homes provided an outstanding home-buying experience! He was incredibly professional, knowledgeable, and always willing to go the extra mile to help. His customer service was top-notch, making the entire process smooth and stress-free. I highly recommend working with Gene if you’re looking for a seamless and enjoyable home-buying journey!

Review 4 (2025-02-09 - Rating: 5)
Working with Gene is an absolute game-changer! Hands down, one of my favorite new home sales professionals to do business with. His dedication to clients, attention to detail, and top-tier customer service make every transaction smooth and stress-free. He goes above and beyond to ensure buyers feel confident and well-informed every step of the way. If you’re looking for someone who truly cares and delivers exceptional results, Gene is the one you want in your corner!

Review 5 (2025-02-09 - Rating: 5)
I had an outstanding experience working with Gene from Highland Homes. From the very start, he went above and beyond to guide us through the entire process of building our dream home. His exceptional customer service made what could have been a stressful journey feel smooth and exciting.Gene, took the time to truly understand our needs and preferences, offering personalized advice that helped us make informed decisions at every step. Always patient, attentive, and always available to answer any questions we had—whether it was about design options, timelines, or the details of the building process.What really set him apart was his dedication to ensuring we felt supported throughout. He kept us well-informed and made sure we understood each phase of construction, always checking in to make sure we were satisfied with the progress. His professionalism and positive attitude made working with him a pleasure.Thanks to his hard work and commitment, we felt confident in our choices and were able to build the home we’d always dreamed of. Highland Homes is lucky to have such a dedicated representative, and we couldn’t be more grateful for the excellent service we received.

Review 6 (2025-02-09 - Rating: 5)
I was referred to Gene Carter with Highland Homes when I expressed my interest in a local Facebook page about building in Sonoma Verde. We met with Gene and he provided us with information about the building process and what to expect. Once we made our decision to build we told Gene our specifications and he knew exactly which floor plan would fit our needs and showed us avaliable upgrades. He did not push anything beyond our budget and was wonderful to work with. Throughout the whole build process Gene provided us with updates and drone videos, which we loved! Working with the Highland team was a pleasure and we have recommended them to family and friends. Even after closing on our home, Gene and his team continue to be available to us if needed. We love our beautiful new home and appreciate Gene and his hard work!

Review 7 (2025-02-09 - Rating: 5)
Our Highland Sales Counselor, Gene Carter, was great during our buying process. I was impressed with his responsiveness…he always answered our questions quickly and if he didn’t have the answer, he got it quickly. We have been very impressed with our entire Highland experience!

Review 8 (2025-02-10 - Rating: 5)
We absolutely love our Highland home. And we can’t thank Gene enough for helping us through the process. The builders are amazing. 5 stars across the board!

Review 9 (2025-01-13 - Rating: 4)
Update to below message from a week ago.Finally, after 2 months+ our AT&T fiber internet was installed. Sweet 👍.——————————This is an update to below original review.My husband and I have been in our new home around 2 1/2 months.We really love the design of our home💛. They have great customer service as it relates to any needed repairs. Dustin is professional and responsive👍.🚨 some phase 3 new homes: We have been waiting for 2 months for AT&T to connect us with fiber internet. My husband has been given so many reasons by AT&T as to why they can’t connect us with fiber internet. This may not be the case for all homes in phase 3. Our home was the first new build occupied on our street. Now, that we have a neighbor, we are hoping AT&T can figure out their issues and have internet installed in our home before the year 2026🤣🤣————-ORIGINAL REVIEW:We moved to our newly built home October 2024. So far we’re pleased with our home. 😊Gene is super nice, goes above & beyond, and a consummate professional👍. I would recommend purchasing one of their new-builds before it’s too late.Thank you Highland Homes!

Review 10 (2025-02-13 - Rating: 5)
I must say my experience was wonderful everything was detailed and planned out precisely I would recommend Highland homes to everyone Im enjoying my new home

Review 11 (2025-02-07 - Rating: 5)
Thank you Ashley and Highland Homes for helping our family thoughout the home buying process. We love our beautiful, new home!

Review 12 (2023-04-25 - Rating: 5)
As a Realtor I love that they have home for immediate move-in!

Review 13 (2021-12-28 - Rating: 5)
Above and beyond experience house hunting through Highland Homes. Every detail is top notch. Customer service is A+. The BEST floorplans.