Hickory Ridge by CastleRock Communities
Located in Houston, Texas
Address: 8903 Hazel Birch, Elmendorf, TX 78112, United States
Phone: +1 210-807-9097
Rating: 5
Categories
- Home builder
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Comments
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Review 1 (2024-11-11 - Rating: 5)
From beginning to end Janet has been amazing to myself and my family. Soon as we walked in to the model home she greeted us with the warmest welcome and was very helpful. We were indecisive on which floor plan to choose from and without any hesitation she showed us every single home she had available. As we are getting closer to close on our home she keeps us updated along with Andrew, any questions we have had she’s been there to answer them even after her working hours, she’s been great! This is a great team to work with, I would 10 out of 10 recommend Janet and castle rock over and over again! -
Review 2 (2024-10-29 - Rating: 5)
My partner and I have been contemplating buying land, building a new home, or moving into a new-build community. We visited Castle Rock at Hickory Ridge and were warmly welcomed by Janet, who took the time to understand our situation and provide us with valuable resources and options to help us sell our current home and build our new one.Janet was incredibly helpful when it came to choosing a floor plan and lot. Andrew, the construction manager, was also very professional and knowledgeable about the homes.Outside of the exceptional customer service we received from Janet and Andrew, Castle Rock Communities offers truly beautiful homes. The floor plans are great, and there are so many ways you can customize your new home. I personally think Castle Rock at Hickory Ridge has some of the best lots in the neighborhood, providing a suburban neighborhood feel rather than a straight street grid.I highly recommend visiting Janet before considering other neighborhoods or builders! -
Review 3 (2024-09-10 - Rating: 5)
I recently worked with Janet on the purchase of my families new home, and I couldn’t be happier with the experience. From start to finish, she was highly professional, knowledgeable, and always available to answer my questions. Janet truly understood what I was looking for and helped guide me through the entire process with ease.What stood out most was her attention to detail and dedication. Janet went above and beyond to ensure we built the perfect home, and her honesty and transparency made me feel confident in every decision. I never felt pressured, and I appreciated her patience as I explored my options.Thanks to Janet, we built the home of our dreams. If you’re looking for a real estate professional who genuinely cares about your needs and will work tirelessly on your behalf, I highly recommend Janet. -
Review 4 (2025-03-03 - Rating: 5)
Moving from Las Vegas to the greater San Antonio area has been stressful. When my wife and I decided to build a house with Castle Rock, we were a little concerned since we would not be in the local area to check on the status. Janet made sure we got weekly updates, pictures, and worked around our schedule to have meetings on everything that was going on.There have been challenges, and Im not going to pretend that everything has gone exactly as I expected, but nothing in life works that way. I think it says a lot about a company when you run into issues on how they handle it. Janet and Andrew both ensured that we were taken care of at the end of the day and you cant ask for more.We close next week on the house, and we look forward to moving in and settling down. Im sure there will be some growing pains, but im giving Janet and Andrew a 5 star rating because even through all the challenges they take care of buisness and thats all you can ask for when you are going through with a purchase like building/buying a new home. -
Review 5 (2024-09-11 - Rating: 5)
⭐️⭐️⭐️⭐️⭐️I recently had the pleasure of purchasing a home in the Castle Rock Hickory Ridge community, and I cannot say enough great things about my experience, largely thanks to my wonderful sales consultant, Janet, and builder, Andrew.From the very first interaction, Janet showcased her expertise and genuine passion for helping me find my dream home. She took the time to understand my needs and guided me through every step of the process with patience and clarity. Her attention to detail and commitment to ensuring I felt confident in my decisions made all the difference.Andrew, the builder, was equally impressive. His knowledge of the construction process and dedication to quality craftsmanship was evident throughout. He ensured that everything was done to the highest standards and was always available to address any questions or concerns I had – making it feel like a true collaboration.Together, Janet and Andrew created an exceptional home-buying experience for me. Their professionalism, warmth, and dedication did not go unnoticed, and I am thrilled with my new home in such a vibrant community. I highly recommend both Janet and Andrew to anyone looking to buy a house in Castle Rock Hickory Ridge!Thank you, Janet and Andrew, for making my dream a reality! -
Review 6 (2024-12-05 - Rating: 5)
Such an exceptional experience working with Janet and the team here at Hickory Ridge! My process was seamless from start to finish and they kept me in the loop with weekly updates on status of my home. The homes here are beautifully built, 10 out of 10 would recommend! -
Review 7 (2025-01-27 - Rating: 5)
Awesome housing development. Staff was very helpful and gave us all the information we need to make our future home decision. Castlerock has a better than most warranty and just watching the construction you can see they build a strong home. -
Review 8 (2024-10-29 - Rating: 5)
We are first time home-buyers and our experience so far has been enjoyable, exciting and stress free with the support of everyone on the Castlerock team.Throughout the entire process from touring model homes, selecting our lot, applying to lender, and design center to build, Janet Fabian and Andrew Serrano have maintained clear communication and kept us informed of progress and any adjustments, which has given us complete confidence. Their professionalism, commitment to timelines, and passion for what they do truly has set them apart.We feel so lucky and cant wait to move into our new home before the end of this year and blessed to call our future beautiful house our home in Hickory Ridge. We highly recommend Castlerock to anyone looking to build their dream home! -
Review 9 (2024-12-10 - Rating: 5)
Janet is the best sells rep in Castlerock . Any question I had Janet had an answer to! She would send pictures of our property weekly & would always check up on us. You dont need to look at any other place, Just come on down to hickory ridge!! -
Review 10 (2024-10-30 - Rating: 5)
Janet was very helpful throughout whole process. Made our first time home buyer process quick and easy. We love our new home! -
Review 11 (2024-01-25 - Rating: 5)
I don’t usually leave reviews, but after my experience working with Janet, I have to say it was truly a smooth process and with any difficulties that I had faced in the whole process, she was quick to stay on top of things and respond immediately. She is truly professional and great at her job and made this whole process a lot easier for me answering all my questions without hesitation. She was not pushy at all, and she goes at your pace .especially being a first home buyer, she made me feel at ease. awesome experience. I’m happy purchasing my home through CastleRock communities. -
Review 12 (2024-10-31 - Rating: 5)
Janet is the sales consultant for this community. She did an amazing job with providing all the options and details that we needed. Most importantly, she always had an open line of communication. -
Review 13 (2023-10-25 - Rating: 5)
Janet has been a blessing to me and my family in our journey for our first home! The experience she provided and attention to detail is second to none. The process from start to finish has been such a great experience! The house layout and customization options are amazing and Janet has been there for each step guiding us with a smile! The weekly updates and photos of the build progress amazing! Janet and castle rock are the best! -
Review 14 (2023-10-22 - Rating: 5)
Im so happy with my new CastleRock home in the Hickory Ridge Community. Its been a seamless process, from choosing the floor plan and lot to selecting the colors and upgrades! Janet has been an amazing Sales Consultant. She is responsive to my calls and texts and she keeps me updated on each step in the build process. I feel welcome to stop by anytime for a walkthrough with Janet to see how things are progressing. Mike, the construction manager, has been knowledgeable and on top of things. He has kept me informed with weekly updates including pictures of the progress. If any change pops up, he resolves it quickly and efficiently. The quality and craftsmanship has been top notch. I highly recommend CastleRock as your new home builder. -
Review 15 (2024-04-05 - Rating: 5)
I was hesitant on buying a home from the second place I saw but when we had our first meeting with Janet the sales consultant I felt more at home and at ease, especially in a stressful time with looking at purchasing our first home; we didn’t feel pressured. Once we were committed, Janet made everything extremely accommodating for my husband and I. I was out of town for a majority of the process with my husband working long hours and not being able to use his phone. Janet made sure that everything was above standard in every step. She makes us truly feel like we are at home 🏠.Andrew the Construction manager was amazing. Extremely helpful and informative. He explains everything and makes sure that his employees work is perfect. When we went through the blue tape walkthrough he was marking things we didn’t even see.This overall process was utterly easy honestly with both of these two individuals. 100% would recommend! -
Review 16 (2023-10-25 - Rating: 5)
Castle rock has been amazing we are in the process of a new home and Janet is very knowledgeable and just a great person to work with. If anyone is looking for a home, I would recommend them 100% due to their knowledge and just treating you like family. Janet is an amazing person and working with her makes this journey amazing. -
Review 17 (2023-10-25 - Rating: 5)
I LOVE castlerock Homes! They are Beautiful and well built, and so many plans to choose from! You can truly see the quality in there workmanship!.There staff, Janet Fabian is the BEST! She is Patient and easy to work with, shes very understanding. And very helpful in picking out the colors for the color scheme of our New Home. Very will to walk around and show all there New Homes. I would Recommend Castle Rock Homes to all my friends and family! -
Review 18 (2024-10-29 - Rating: 5)
We’ve had a great experience building our new home with Castlerock. Janet and Andrew have been great and have answered all of our questions and concerns we’ve had along the way! -
Review 19 (2024-11-29 - Rating: 5)
Great builders, Andrew and Janet have both been super accommodating and all around helpful getting us through our first home buying/ building experience! -
Review 20 (2023-08-26 - Rating: 5)
Beautiful homes and quality work. We had a 3rd party inspection done and he told us the quality is really great. I really love their floor plans it is hard to find this look in this price range. You can also tell the team cares about their work and customers. Janet maintains her professionalism at all times and is always responsive even on her days off. She’s always willing to talk through things and answer any questions we have. Andrew the construction manager is also very responsive and helpful. He is always quick to answer questions or take care of things for us. I definitely recommend Castlerock! -
Review 21 (2023-10-26 - Rating: 5)
We are in the process of a new home with Castle rock and it has been a very exciting process! Janet has been a great sales rep, she explained very patiently all the contract - buying process and she answered all of our doubts! She always keeps us informed with weekly updates including pictures of the progress of our home! So excited to be part of the Hickory Ridge by CastleRock community!! -
Review 22 (2024-01-12 - Rating: 5)
When it comes to an awesome sales woman, Miss Janet is one of the best person me and my wife would ever meet. For our first home, she was patient with us, kind, respectful and a God-fearing woman. I would recommend Miss Janet to anyone. 2024 it’s gonna be big. -
Review 23 (2024-12-09 - Rating: 5)
Jannet and Andrew are a great duo they always kept us in the loop about our home from start to finish great experience and smooth process! -
Review 24 (2024-01-12 - Rating: 5)
Janet is an exceptional partner to work with. I am eager to purchase a home with her! I wouldnt purchase another home with anyone but Castle Rock. If it were possible, I would give Janet and her team 10 stars! -
Review 25 (2024-07-25 - Rating: 5)
From beginning of the process, to the end Janet made our experience smooth and fantastic. We definitely recommend working with Janet and the team at Hickory Ridge! -
Review 26 (2024-01-12 - Rating: 5)
We are in the beginning stages of building our home and Janet has been so wonderful. She has made the process so easy, and exciting and love the insight we get. I’m excited to continue this journey with her and can’t wait until we can finally move in. -
Review 27 (2024-06-18 - Rating: 5)
Janet has been absolutely amazing. Everything has been quick and easy. We have been informed every step of the way. I would definitely recommend her to everyone I know! -
Review 28 (2023-10-25 - Rating: 5)
Janet is not only amazing at what she does but the fact that she truly takes her time and is personable really sets apart from any other individual Ive ever met when dealing with sales. She was very realistic ,logical and was I felt that she ultimately wanted what was best for me and my family. My kids ask to go see the model.home just to go visit her! Lol It also almost seemed like she never had time off cause she would respond to any questions or concerns I had after hours and even on weekends or her days off. I feel very lucky to have met her and look forward to continue working with her!! -
Review 29 (2024-03-23 - Rating: 5)
Janet and their company are amazing! Very knowledgeable, helpful and very patient throughout our house buying process! 5 stars isnt enough! Highly recommend for anyone looking to by a Castlerock house! Thank yall -
Review 30 (2024-01-09 - Rating: 5)
Janet has done a great job with the sale of our new house . Has been there for us with any questions and kept us up to date week to week of the process of building -
Review 31 (2023-09-01 - Rating: 5)
Janet is a great sales consultant and helped with the process. Andrew did a fantastic job of making sure we were aware of any updates on the home and explaining. -
Review 32 (2024-04-11 - Rating: 5)
Janet Fabian is amazing! She is skilled at her job and works within enthusiasm and expertise. I would work with her anytime and refer all my friends. -
Review 33 (2023-08-08 - Rating: 5)
Janet was great to work with very responsive and has continued to answer any and every question I have even after closing. It was a great experience from start to end. Our home looks great and is everything we asked for. -
Review 34 (2023-10-25 - Rating: 5)
I love Ms.Janet, an excellent Sales Rep! Need a new construction home, shes the ONE! Always positive - professional! -
Review 35 (2024-02-05 - Rating: 5)
Janet was amazing she was very patient, not pushy with us and understanding and the propertys are beautiful whether we choose a property or not she was a great sales person to work with -
Review 36 (2023-08-08 - Rating: 5)
Great community and sales rep on site is amazing. Very helpful and knowledgeable about homes and the whole house buying experience.Only issue right now is since it is a brand new community it is not on any maps yet and so specific addresses are hard to find. -
Review 37 (2023-12-15 - Rating: 5)
We are extremely appreciative of Mrs. Janet. She was helpful and very accommodating. -
Review 38 (2023-08-14 - Rating: 5)
Janet is an amazing sales rep and she took excellent care of my clients 😊 -
Review 39 (2023-10-11 - Rating: 5)
Such a great place to build our new home and Janet was phenomenal!!!!!!!! -
Review 40 (2024-07-20 - Rating: 5)
Great Grand opening for Legend Homes