Devon Street Homes - Corporate Office

Located in Houston, Texas

Address: 4545 Post Oak Pl Dr #203, Houston, TX 77027, United States

Phone: +1 713-622-1009

Rating: 2

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Comments

Review 1 (2023-01-22 - Rating: 5)
This 5 stars review is for Jessica, Brad, and Mack including their crews who work on our home issues.Purchased their home at Lakes of Savannah. Just moved in recently and found a lot of issues. Ceiling leaking from heavy rain, walls, front yard tree fell down after one heavy rain and wind, and big hole in the corner of the backyard. I had to spend $1,000 to repair them.Spoke with Eric from warranty, my wife and I got yelled out by him and asked why we kept complaining about the house and that even though our house is in the worst condition, we are not supposed to complain. He also hang up on us. We’re wondering if that’s how they got trained? Spoke with Mary from the office. They’re alike. Mary would always drag us back and forth and wasted our time on the phone arguing with no solution. Both Eric and Mary were unbelievably rude and very disrespectful. The manner in which they speak to us, their customer are beyond poor. Mary said we’re not supposed to speak with her because her job is sitting in the office and not accepting any complaints. Really?Spoke with Jessica, and finally everything started to flow quickly and smoothly. She contacted Brad immediately. Brad showed up at our house to see the problems. He then assigned Mack to take care of our issues. They’re very professional, keep us updated, and very polite. All of issues were resolved within a few days and we’re very pleased with the end results.Definitely 5 ⭐️ for Jessica, Brad, Mack, and their crews. If we could give 10 ⭐️, we would.Eric and Mary do not deserve any stars. If we could give negative stars, we would. We have no idea why they’re still around. Nepotism? No wonder! Please stay away from Eric and Mary as far away as possible!