CTU Metro Homes

Located in Houston, Texas

Address: 12647 Mark Twain Ave, El Paso, TX 79928, United States

Phone: +1 915-231-6060

Rating: 4.4

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Comments

Review 1 (2024-11-28 - Rating: 5)
My girlfriend and I just purchased and moved into our new Metro Home recently, and I have nothing but amazing things to say about the builder and the people that work for Metro Homes. The costumer service was and is AMAZING, Ivonne Cardiel did an amazing job in helping us with everything. She was very attentive, always responding to our emails and answering all the questions we had. She was SO SO nice and we are very grateful to have had her to guide us through the process. Abigail was amazing as well, she also made things possible for us to move into our home ASAP and was very helpful and nice. The foreman, Alfredo, is such a nice guy and very helpful. Everything we pointed out on the walkthrough was fixed and not only that he went above and beyond and gave me tips and info on how we could maintain and fix our home in the future. Coming in As first time home buyers we knew that our house was not going to be 100% perfect inside and out, cause it’s impossible and we understand that, but I am happy to say that Metro homes exceeded my expectations and our home is literally perfect. Thank you to Metro Homes and everyone that helps us get our first home, we are blessed and grateful.

Review 2 (2024-05-19 - Rating: 5)
I am beyond happy with our home. The service that was provided by everyone was impeccable and honest. Metro homes made sure everything in my home was to my standards. Highly recommended!! Thank you so much to our realtors Hilda and Daniel Dovenbarger. As well thank you to the Ivonne, Abby, Ricardo, and Daniel.

Review 3 (2022-07-01 - Rating: 4)
I wanted a home where I could have a say so in what I wanted. Metro has a beautiful list of designs where they work with you on. Though this is not a fully custom home, they do tend to your input on design. Abby helped us through this wonderful process and for her I give 5 stars, her pleasant attitude and quick responses no matter what time have shown true professionalism. Though the people were wonderful throughout the process, from the foreman to the workers and employees of Metro I could not give a perfect 5 star rating. There were some delays which were costly. Also it appears that you do get nickel and dime’d for a lot. Metro for the price range of 300k and above, I did expect a little more out of the home. Refrigerator for one, blinds for another example and garage doors that come with the home are not of decent quality. I believe in this price range there is no place to shortchange anything. They appear the more known they get they are taking standard options away and making the buyer pay for them.With that said I still recommend these homes, as they are simply beautiful and as modern as you make them. If you do so it will cost you and I do recommend upgrading, which is pretty expensive. I do want to thank everyone that has been there for us on this wonderful and exciting experience, despite the hiccups along the way. Thank you Abby and Ricardo and all the people who have had contact with us these past few months, I believe the experience is as important as the house you purchase and this has been truly a wonderful one for us.

Review 4 (2022-02-08 - Rating: 5)
We bought our Metro home a couple weeks ago and we’re very pleased with the process and final product. Any concerns we had during the building process were taken care of quickly and efficiently. Abigail was very easy to work with and kept us informed throughout the process and assisted with all the requests we made in order to make our home as perfect as we wanted it. We had a very small window to get the house move in ready and the Metro team made it happen. Thank you for all that you did for us!

Review 5 (2023-12-26 - Rating: 5)
I’m very pleased with the purchase of my brand new Metro home. The floor plan is beautiful and modern, exactly how I dreamt it would be. My realtor was amazing I highly recommend Christopher Gil to help you find the perfect home . The ladies from the office of Metro were responsive to my questions especially Abby, she is so kind and professional she made my experience a great one. There is a gentleman named Alex who worked on my construction, he was extremely friendly and showed me how to work my lighting and I love how hard working he is you can tell he loves his job. Overall I’m so happy with my new forever home thank you Metro!

Review 6 (2022-07-13 - Rating: 5)
Excellent Service! I give CTU Metro Homes five stars!Everyone is extremely helpful and very open minded with whats needed to make your perfect home. Also they are quick on responding on what we needed help with. Their service is one of kind! They walk you through the whole experience to make sure you are being satisfied with your home. They update you through out the whole process and make sure your are being helped out with any questions or concerns you might have. I would highly recommend buying your home with them, if you want the Amazing service and be satisfied with your dream home!

Review 7 (2021-04-17 - Rating: 5)
As a new homeowner, Metro’s team made this whole experience so simple fun and easy! From picking the lot, to letting me choose every personal touch I wanted. Alejandra has been such a pleasure in meeting, she made sure to take her time and explain me all the warranty’s and guided me step by step through this whole experience. She and the entire metro team was and is still always one phone away in case I find if need anything to install or questions I have. Juan, my real estate agent, has become such a great friend now, through his knowledge, care and attention, he went above and beyond just a matter of another sale. The house is amazing quality for the price I paid and the neighborhood couldn’t be better, quite and peaceful, I feel completely safe and at home with Metro Homes!

Review 8 (2022-06-16 - Rating: 5)
We have been in our home for a little over 1 year 2/2/21 and have been impressed with the build. After cancelling our first home build with Classic America Homes we found everything we were looking for in Metro Homes. My wife and I wanted a open floor modern home and the design of our Manhattan homes gives us that feel. We love our wet bar and room size. Metro Homes has been with us every step of the way. I never imagined owning a home but during Covid my wife and I made the decision to buy our first home. The price of the home fit our budget and the fair market. After one year living in the house there have been only a few minor repairs that have been needed and Metro Homes has made those fixes for us with little trouble. We want to specially thank Abigail who works in the model homes off Rojas and Eastlake for being profession and always attending to our concerns. We appreciate her hard work and dedication to ensuring we have all of our homebuyer needs met. ❤️ I do recommend Metro Homes for anyone looking for a modern homes with some traditional home touches. Thank you. L. Waters

Review 9 (2021-11-18 - Rating: 4)
We have been in our new Metro Home for almost a year and have been very pleased. We have just had little minor details that needed attention, and Metro Homes took care of the details fast. Our realtor Edgar Barrio did an excellent job finding us the perfect home that met our expectations. Thank you Metro Homes for your prompt attention to every call we made regarding our home.

Review 10 (2021-01-21 - Rating: 5)
Being a first time homeowner is nerve racking and can be stressful at times. Ive heard many horror stories. Thankfully that was not my experience with Metro. Everything went as planned. The whole process. If I had questions (which I had plenty), I never had any problems getting answers. Judith and staff were awesome from beginning to end. Definitely recommend. I am grateful for my experience with them.

Review 11 (2021-01-27 - Rating: 5)
Up to this point, we are content with our metro home and have not had any major problems nor concerns.The foreman José which was great help! He made sure the property was clean and that everything was up to our standards and liking. Also, Alejandra in the office was amazing as well.If possible, I highly recommend doing phase inspections and contracting your own private inspector. Don’t be afraid to speak up. Regardless of the builders, issues will come up if you are not on top of it. Even your “better” and more “luxurious” builders like Icon will give you problems, I would know because I have two siblings with Icon homes and they’ve had so many problems.If you are getting your home built no matter the builder, be there through every phase, get to know your foreman and contractors so that if anything looks off, they can get it taken care of.I love our home and i’m glad we had our own private inspector and great communication throughout to make sure everything was done correctly.Don’t be afraid to build with Metro, they build beautiful homes, just take extra time to stop by, speak to the contractors and/or foreman, the people in the office like Alejandra who is of great help, and will make this process easier.

Review 12 (2021-01-27 - Rating: 5)
We began looking for homes 7 months ago we fell in love with metro homes but there were not in the area we liked, however Juan (realtor) was super helpful even though we did not choose a home back then, once we called him back again to get a house he was always available for us, he’s been really nice to us and very helpful as well.Once we chose our lot Alejandra has been helping us since then, we’ve made many upgrades including different floors, pendant lights, different mirrors as well as different sinks. We’ve brought everything we wanted them to change of course and we also think it’s fair. It is also important to understand that they will charge for some of the upgrades that may need significant alterations to the house which totally fine, we’ve compared their prices with other contractors and they’re fair enough. Alejandra has always been super nice and helpful she always answers our questions and Im glad she’s the one helping us at the moment.In the other hand although we have not had as much interaction with Judith any time we have questions Alejandra might not know the answer Judith is the one that helps us, she’s also very nice once you get to know her, she’s the one that helped us decide to insulate our home with spray foam we do not regret at all! It was a great decision and I can say she’s the one that explained us all the benefits it has with it.At the moment she’s approved every single change we’ve wanted so we couldn’t be more glad.Our home is still being built and will be ready till March but they have been on time with the deadlines they’ve given us, I’ll keep you guys updated once is fully ready.

Review 13 (2021-12-29 - Rating: 5)
I bought my home in 12/31/2019, and we couldn’t be happier with it! We love how modern and contemporary our house looks! Definitely something very different than the classic American style homes! When I first started looking for houses, this was the 1st one I saw; and after going to couple of other houses I couldn’t go back to liking any other style or design! Out countertops are all white Quartz and all of our kitchen cabinets are “handleless” they are all dark brown and flat, they look very modern and minimalist. The house has a bunch of plugs 🔌 through the walls to be able to plug conveniently a lot of stuff! It’s smart home ready, to plug sensors in the doors and windows! Our experience with Metro Homes CTU so far it’s been pretty good! If I buy another house later down the road, I would buy it from them again!

Review 14 (2022-01-01 - Rating: 5)
Great service all around. Contacted them after seeing different homes. The office manager was available at the time, she attentively heard our requests and showed us the different homes they had. In the end we requested one built to our specifications and it was done perfectly. Thank you for your attentiveness and calming our nerves. Highly recommended CTU Metro.

Review 15 (2021-04-07 - Rating: 5)
I had my walk through today and the supervisor was amazing. He took his time to explain all warranties that are included with our home. He provided me with an amount of information that I need to know as a first time buyer. He really took his time walking from room to room. May I also add he is very punctual, as he was there before us.Overall Thank you for making the experience a great one.

Review 16 (2021-04-07 - Rating: 5)
Great customer service by Alejandra she assisted since day one in every questions and everything i needed! Not to mention Metro Homes gives you the best square footage for the best price. I just got my house 04/01/21 and im way more than happy! Really recomend metro homes and Alejandra is the best one than can assit you with everything!

Review 17 (2021-09-29 - Rating: 4)
The experience I had with Metro homes was okay. It started a bit rough but progressed into something better. Issues with my home were resolved and fixed accordingly. Staff was friendly. I am happy with my purchase.

Review 18 (2022-03-17 - Rating: 5)
Abby did such a great job at helping my family get the house we wanted! Great communication was key! Whenever I needed and still need she does not hesitate to help! Thank you so much!

Review 19 (2022-01-15 - Rating: 5)
Metro Homes are beautifully built and includes a lot more amenities compared to other builders. On top of that, the service provided is exceptional. I would recommend Metrohomes to anyone!

Review 20 (2024-05-16 - Rating: 5)
We love our new home! It took a little bit longer than expected but was well worth the wait!

Review 21 (2022-06-17 - Rating: 5)
Fantastic company, extremely helpful with planning and building our home. Abby and Ivonne were incredibly kind, helpful, and responsive to any questions or concerns we had.

Review 22 (2021-12-02 - Rating: 5)
Abby is wonderful! Me and my family just closed on a home and she has been so awesome the whole process! So thankful for her professionalism kindness and going above and beyond for us!!! Definitely recommend!!!

Review 23 (2021-12-16 - Rating: 5)
We purchased our home in the middle of the pandemic even through the delays Metro was very good with communicating with us. No one and no business is perfect but they did a darn good job we love our new home

Review 24 (2021-04-16 - Rating: 5)
When I bought my house in 2017 Judith was there to help me in every step of the way. I needed assistance today and she and provided me with answers I needed in a very prompt way. Thank you Metro Homes.

Review 25 (2021-08-23 - Rating: 5)
We bought a house a year ago from Metro CTU and so far we haven’t had any issues with the quality of that house, they performed their repairs for the 30 days and In between the 1 year repairs we only need minimum repairs no water leaks with the heavy rain we been getting lately, the things that needed attention we’re taking care of,so far we are happy with our house and I strongly recommend metro homes, the staff it’s very professional including their warranty department!!

Review 26 (2023-08-31 - Rating: 5)
Great team from metro staff and workers, every detail i needed done for my home they did it outstandingly, very professional team.

Review 27 (2021-11-18 - Rating: 5)
Metro homes has really beautiful homes my experience with Metro Homes was awesome and Abby was very helpful throughout the process.

Review 28 (2021-04-06 - Rating: 4)
Had a great experience with Metro. Staff is very professional and helpful. Anytime I reach out to Metro, I get a quick response and receive the help I’m looking for. Great company.

Review 29 (2021-12-17 - Rating: 5)
My experience with Metro was wonderful!Would definitely recommend to all future home buyers!

Review 30 (2021-11-18 - Rating: 4)
Very helpful with home repairs during first year, and will keep you updated on any changes to appointments. Very professional as well

Review 31 (2022-01-24 - Rating: 5)
“Friendly and helpful! The staff go out if their way to help and answer all your questions. Beautiful homes”

Review 32 (2022-01-24 - Rating: 5)
Great home builder to work with , I would definitely recommend to purchase a home with them.

Review 33 (2021-03-21 - Rating: 5)
I love my home. You can see the quality of materials used and the staff is great

Review 34 (2024-06-21 - Rating: 5)
Best of the best gave us the house of our dreams.

Review 35 (2022-06-09 - Rating: 5)
CTU Metro Homes builders are amazing highly recommended.

Review 36 (2022-06-09 - Rating: 5)
CTU Metro Homes have friendly staff very helpful people.

Review 37 (2021-01-23 - Rating: 5)
Great company and quality. Easy to work with

Review 38 (2021-04-07 - Rating: 5)
Great service! Very satisfied with everything.

Review 39 (2022-06-14 - Rating: 5)
The staff was friendly and helped me throughout the process.

Review 40 (2022-02-02 - Rating: 5)
I love my house !

Review 41 (2021-04-07 - Rating: 5)
Excellent work!

Review 42 (2023-12-13 - Rating: 5)
Everything from the beginning was very professional, customizing the house was a dream, they have a wide variety to choose from, the house turned out better than we expected. We are delighted with our metro homes casita. Thank you!

Review 43 (2021-04-07 - Rating: 5)
I am a Garage Door and Motor Technician...installing at Metro Homes is easy, since the frames are always within specifications. It has pre-wiring for the sensors and wall switch. Butlers and assistants are always on site or by phone to resolve any detail. Atte. Raúl Jiménez Durán

Review 44 (2019-06-08 - Rating: 5)
Good afternoon and. Congratulations you have chosen the Company. Correct for its surroundings in Loque. We say sweet home. Home within reach of your dream of living in harmony with your design, your Metro Homes Construction Company at your fingertips..

Review 45 (2024-10-21 - Rating: 5)
The best designs, the best customer service,

Review 46 (2021-04-07 - Rating: 5)
I love the houses from metro homes, very modern and built with excellent materials.

Review 47 (2022-07-13 - Rating: 5)
Excellent customer service! The houses have excellent models and finishes!!! Very satisfied with all the attention they gave me!!

Review 48 (2021-04-07 - Rating: 5)
Excellent service and very attentive when answering my doubts and questions. The treatment is very friendly and they make you feel special.