Brooklands by CastleRock Communities

Located in Houston, Texas

Address: 201 Pinkerton Dr, Hutto, TX 78634, United States

Phone: +1 512-990-2186

Rating: 4.8

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Comments

Review 1 (2025-02-27 - Rating: 5)
Hector and Jacob were amazing! Definitely a better experience this being our 1st time buying a new home.Definitely recommend for anyone looking for a new home 🙌

Review 2 (2024-12-31 - Rating: 5)
Hector Garcia & Calvin Yiu provided the most exceptional customer service Ive ever experienced. As a first time home buyer, I can not express enough on how satisfied I am with their build process and great communication throughout each phase. From plan selection to sign off. Thank you Castle Rock Community builders!

Review 3 (2025-01-02 - Rating: 5)
We can’t thank Castle Rock Communities enough for making our dream of finding the perfect home a reality. Hector Garcia, our sales agent, worked tirelessly on short notice to help us secure the perfect house. His dedication, professionalism, and kindness made the process seamless and stress-free.Calvin Yu, the construction manager, truly went above and beyond. He not only addressed everything our inspector found but also demonstrated remarkable patience and care throughout the process. Calvin ensured every detail was perfect and gave us complete peace of mind.If you’re looking for a team that genuinely cares and puts their heart into what they do, Castle Rock Communities is the builder to choose. Hector and Calvin made us feel valued every step of the way, and we couldn’t be happier with our experience.

Review 4 (2024-11-20 - Rating: 5)
This is our first home purchase and eveything went smooth. We went into this process a little scared of what might and could happen but Hector and his team made sure everything was perfect for us and answered any concerns we had. The men and women of this company are amazing and we will definitely recommend them to everyone we know. Thank you and GOD bless for making this an experience to remember.

Review 5 (2024-10-18 - Rating: 5)
Hector and his entire team at Castlerock were always willing to go above and beyond to help my family and I own our new home. He was constantly communicating and checking in, and very thorough with any questions we had. Although this process can be stressful, the entire process was smooth and as easy as possible! I’d recommend 100%!

Review 6 (2024-10-23 - Rating: 5)
I am a first time home buyer, and I had the best experience working with Hector and my realtor. It was smooth, informative, and communication was outstanding. Thank you so much for helping me through my first home buying journey!

Review 7 (2025-02-28 - Rating: 5)
Hector at Castle rock was such a great help as a 1st time home buyer. They made the process very smooth, fast & easy.

Review 8 (2024-08-31 - Rating: 5)
Hector is amazing!!! Being a first time home buyer I was so nervous, but he explained everything in depth and just all out a great guy! Also Calvin is great too! Very accommodating!

Review 9 (2025-01-16 - Rating: 5)
Reputable builder of really well laid out homes!

Review 10 (2024-09-30 - Rating: 5)
From the very first day my husband and I went to look at properties at Castlerock in Hutto- Hector Garcia was there to guide us. Amazing customer service and attention to detail! Especially with a toddler running around 😅. 10/10 recommend Castlerock! We’re so excited to move into our new house!!

Review 11 (2024-12-12 - Rating: 5)
Thank you to Hector and Jacoob for the excellent service and support. I am very with the house I purchase.

Review 12 (2024-08-01 - Rating: 5)
Hector is amazing! He is responsive, accommodating and warm! He always ends on a positive note and always provides honest information and suggests questions and things a new homebuyers would never think of asking.

Review 13 (2024-02-05 - Rating: 4)
Hector Garcia and his team did a great job speaking with my husband and I regarding installation of materials in our home and construction. The time line was fast forwarded above pace with no delays. During our walk-through, he explained with clarity, everything that we were to mark for them to review and almost everything was fixed. There was tile broken in the bathroom, and a portion of the floorboard was not complete. Jacob responded quickly and had someone come back out to finish the floorboard, however, the person did not caulk and paint the board that was left up to us. I’d say that is the only thing holding back from a 5-Star. I’d love to not be the one having to fix what should have been fixed prior as explained during the walk through. Everything else in the house is beautiful and we can live with happily. Jacob is very reachable and does respond to your questions as promised even after closing!!!! Thank you for all you do to help us Homeowners 😇. Hector Garcia, blew it out of the water!!! He was amazing at keeping us updated with our home’s progress during the building phase and going that extra mile to advocate for us while remaining transparent the entire way. He took very good care of us! Thank you for helping me our dream come true! 5 STARs for Hector 🍾🍾🍾

Review 14 (2024-04-12 - Rating: 5)
Hector was fabulous! He really went out of his way to ensure we had all of our needs and desires met! He kept us notified of changes and when extra things were needed. So appreciate him and this community. So excited about our new home!

Review 15 (2024-02-29 - Rating: 5)
Working with Hector and Jacob for our first home purchase was incredible! They made the whole process stress-free and enjoyable. Their expertise and guidance were invaluable. Thanks, guys, for helping us find our dream home! Highly recommend!

Review 16 (2023-12-29 - Rating: 5)
Hector and his team have been amazing to work with! He made the entire process seem seamlessly. Hector communicated with us, kept us up to date, gave us all the information we needed, and never left us guessing. Anytime I called or dropped by the model home, Hector was always welcoming and answered all of my questions.

Review 17 (2023-10-27 - Rating: 5)
Hector Garcia and his team have been amazing to work with! From start to finish, Hector communicated with us, kept us up to date, gave us all the information we needed, and never left us guessing. Anytime I called or dropped by the model home, Hector was always welcoming and answered all of my questions. My kids even enjoyed seeing Hector everytime we came by. This was the best experience for us.

Review 18 (2023-09-29 - Rating: 5)
I had a wonderful 1st time home buying experience. My sales representative Hector Garcia was professional and was patient and guided me through the purchase process and made sure the house was immaculate before closing date. The project manager Jacobb Pintar was kind and transparent about any repairs around the home. Customer service that I received here during my 1st time ever buying a home worth while. I hope you get the same quality service as my family and I did during all this.

Review 19 (2024-10-21 - Rating: 5)
I’m pleased to be a Castlerock owner since 2020…I want to give a shout out to Jacob who handles customer calls in the Hutto Brooklands…even though I am outside warranty if I’ve had a question or needed something he has been there for me..He has been here over 3years that I know and never disappointed me with his expertise…He goes above and beyond….Castlerock is lucky to have such an outstanding employee…Sincerely, A satisfied Castlerock home owner

Review 20 (2023-10-27 - Rating: 5)
Hector and his team did an awesome job in helping our clients achieve their goal of finding the right home that met the needs and criteria of each family member. The professionalism, communication and level of customer service was outstanding. Great job!!!

Review 21 (2024-12-05 - Rating: 5)
Very friendly, great service. Super informative, helpful, and responsive. Couldnt have asked for better. Hector is the best.

Review 22 (2024-03-25 - Rating: 5)
Jose and I have had the privilege to work with both Hector and Jacob and both have been AMAZING! With both, you will find honesty, complete transparency and great communication! We couldn’t be more thankful for these two, they’ve made this process a bit less stressful and fun for us!

Review 23 (2023-06-24 - Rating: 5)
Hector has been amazing to work with, he is very responsive when I had a question. He always kept us updated with the process of our home each week. He definitely made our buying process so much easier. So if you love this neighborhood, stop by to see him, you won’t be disappointed.

Review 24 (2023-12-21 - Rating: 5)
Hector and his team were very supportive and thoughtful about our situation. Thank you! We purchased an inventory home but were operating from out of town and had difficulties with timing and travel in and out of town to make decisions. The CastkeRock team was more than helpful and kept the channels of communication open. Walk thru and closing process was as expected. Major items had been handled with small details completing just before close. The overall experience was good.

Review 25 (2023-12-29 - Rating: 5)
My homebuying experience with Hector and Jacob was outstanding. Their quick, efficient, and effective approach made the process remarkably smooth for a first-time buyer like me. Their constant communication and unwavering support were invaluable, ensuring I felt well-guided every step of the way. I highly recommend them for a seamless and positive homebuying journey.

Review 26 (2023-06-30 - Rating: 5)
We had a great experience with Hector! The process to purchase our home was seamless. He was responsive and very proactive providing us updates on the progress of the build. We definitely recommend working with him and would work with him again in the future!

Review 27 (2024-10-25 - Rating: 5)
Absolutely seamless process from start to finish! Even though I was not in the area, I was provided with weekly updates/pictures throughout the building process. Any questions/concerns I had were promptly addressed.

Review 28 (2023-06-22 - Rating: 5)
Hector is amazing! He is very knowledgeable and understanding…his communication throughout the build was impressive. He sent weekly photos so we could see the progress…informative and fun! From start to finish, the process took 5 months. We were originally told it might take as long as 8-9…we didn’t mind having it done sooner…just not looking forward to moving on the hottest day ever!! Thank goodness for energy star A/C unit!!!

Review 29 (2024-02-29 - Rating: 5)
Hector really was amazing! He did a great job from start to finish working with us and the lender to make our home buying experience a remarkable and pleasant one.

Review 30 (2023-08-18 - Rating: 5)
Our experience with Castle Rock Homes at Brooklands in Hutto, Texas was exceptional. Our sales representative Hector Garcia was fabulous. He was quick to reply to requests and proactive in keeping us up to date. Most importantly, he always did his job with a smile. He was truly a pleasure to work with, and is an asset to the Castle Rock family. We look forward to living in our new Castle Rock home.

Review 31 (2024-11-23 - Rating: 5)
The best customer service out there. All my questions were answered and information was provided without prompting. Got my home and cant be more happy for all the help that was given through the process

Review 32 (2022-02-27 - Rating: 5)
Hector Garcia was excellent as our point of contact for our house purchase of Brooklands By CastleRock, providing timely updates of construction progress, sharing photos, He was prompt, courteous and kept us updated throughout the house construction phases.Hector Garcia was very prompt about any issues we reported and took care of them to our satisfaction in time. Thank you for making our home purchase process a good experience.

Review 33 (2024-02-29 - Rating: 5)
I went to the Brooklands by CastleRock and met the person who introduced me to my home...might I add that I absolutely Love (the home of course) lol. Hector is great at his job and great at making people dreams come true. Thank you so much Hector!

Review 34 (2022-12-13 - Rating: 5)
Hector Garcia was really helpful during the home buying process with CastleRock at Brooklands. As a first time home buyer, the experience was really smooth from start to closing. He promptly responded to all our questions and addressed any issues we had.Overall, we had a pleasant experience.

Review 35 (2024-03-14 - Rating: 5)
Great buying experience. Hector and Jacobb were there to answer questions and completed tasks as promised. They made the home buying process very smooth and as pain free as possible.

Review 36 (2021-07-30 - Rating: 5)
Extremely happy with my new home. Hector Garcia was excellent as my salesperson. He was prompt, courteous, very knowledgeable in home building, kept me updated throughout the process. There were challenges with getting materials and labor which were beyond his control. They worked hard to get my home finished despite those challenges. One major component to finishing the home was unavailable so they upgraded me to a better product at no cost to me to keep the progress going. The home is beautiful and I love the location. My friends recommended CastleRock. They have been in their home for over ten years with no problems. I am glad I chose this company in purchasing my new home.

Review 37 (2022-03-31 - Rating: 5)
I happened to stumble upon this community while I was house hunting and I am glad I found Hector Garcia greeting me.As for the home, I got it inspected by a private home inspector who was happy with the build and found minimal issues. I am happy that I got a good home as a first-time home buyer.Now, Id like to sincerely thank the sales consultants involved as well:Hector has been incredibly professional, listened to all my requirements patiently and even went above and beyond in some cases, just to make sure that I am a completely happy home owner. I will be signing off and closing on my home today, all thanks to Hector, and I recommend anyone who is looking at Castlerock homes to speak to Hector.Larry has been incredibly helpful in one of the occassions where I had to visit the home while it was being completed. I do have to pay my due gratitude to him as well!All in all, the power pair of sales consultants - Hector and Larry rock!Ill provide an update on the condition of the house once I would start living in it.

Review 38 (2023-12-28 - Rating: 5)
Thank you Hector and your team. They kept us (the Arrant family) informed through the whole process. We got our dream home and reassured through this nerve racking process. Thank you for all your hard work!!!!

Review 39 (2023-10-27 - Rating: 5)
We just closed on our home and the experience from start to finish has been excellent. Hector has been helpful and communicating throughout the process. He has answered our many questions and open to addressing concerns we noted

Review 40 (2023-10-25 - Rating: 5)
A special thank you to Hector Garcia! He was great from start to finish. Answered all questions that we had, in person, text or by phone. He and the rest of the team made this an easy buy. Again Thank you!!!

Review 41 (2023-06-20 - Rating: 5)
Hector is one of the best sales guys you’ll find. He’s kind, answers all your questions about purchasing a home with Castlerock and helps you even after purchasing your home. 100% recommended.

Review 42 (2023-02-25 - Rating: 5)
We are so happy with our new home. Hector Garcia, was so awesome, very professional available at any time during process with our house purchase of Brooklands By CastleRock. Providing timely updates. Thank you so much for all your help!

Review 43 (2024-07-31 - Rating: 5)
Hector and Jacob are wonderful! They went ABOVE AND BEYOND to meet our needs & help us find the home of our dreams!

Review 44 (2023-04-26 - Rating: 5)
I want to thank you for the punctuality and seriousness with which you treated me from the first day the negotiations began. Mr. Héctor García was in charge of my project, he was a respectful person, punctual and always attentive to all my requests. Thank you very much for your patience and understanding throughout the process

Review 45 (2023-03-15 - Rating: 5)
We just closed on our first home and couldn’t be more happy with how smooth it went! Larry Burklow our sales rep was communicative and great to work with, and Jacob our builder was very knowledgeable and took a lot of pride in his work. House came out great, we can’t wait to move in!

Review 46 (2021-12-08 - Rating: 5)
I gotta say! This was one heck of a crew to still pull threw on my build with COVID starting back in January and still meet my deadline. Hector and Calvin have been more than helpful through the process of completing my build. The items that I had concerns about were completed in a timely matter, any issues I have they’re on it to make sure I’m satisfied. That’s what’s all about, I appreciate you guys!

Review 47 (2021-07-23 - Rating: 5)
I love working with Hector & Micheal. They were very helpful and kept me informed of my progress at all times. My Castlerock home looks amazing. I would recommend them to my family and friends.

Review 48 (2021-04-23 - Rating: 5)
We are very impressed by this builder! We had hector who helped us every step of the way. Always updating us when a changed on the home happened and staff is very friendly. We are so very happy with our home!

Review 49 (2022-01-28 - Rating: 5)
Naturally there were some set backs due to COVID, but Hector and Calvin kept me updated every step of the way and were more than helpful. This is my first home and the process was a lot smoother than I thought itd be.

Review 50 (2024-12-27 - Rating: 5)
Hector Thank you for everything- Johnsons Family

Review 51 (2021-01-31 - Rating: 5)
Mat was very professional and thorough when we visited the community. He help my buyer clients by answering all of their questions and more!Thank you Mat with Castle Rock~

Review 52 (2022-02-22 - Rating: 5)
Excellent home buying experience! Larry was great from the beginning, the house is great, very satisfied!

Review 53 (2023-12-29 - Rating: 5)
Hector was very helpful and responsive through out the process.

Review 54 (2023-11-17 - Rating: 5)
Great service by Hector and Jacob. Helped all the way through!

Review 55 (2021-07-23 - Rating: 5)
Great customer service. Questions were always answered in a timely fashion. Concerns were addressed and peace of mind was given