Brightland Homes - Corporate Office

Located in Houston, Texas

Address: 15725 Dallas Pkwy #300, Addison, TX 75001, United States

Phone: +1 972-383-4300

Rating: 2.6

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Comments

Review 1 (2023-09-12 - Rating: 5)
We love Brightland Homes, and the service received by their employees! After moving 19 times over the last 15 years, we finally found our dream home in Texas! The home itself is very well constructed with beautiful upgrades throughout. Brightland Homes has an unbeatable warranty package, and the warranty service is hard to beat. Sales Counselor, Michelle Randolph, in Seabrook Texas made homebuying a breeze, she was always available - even while she was on vacation - and continues to be of service to us weeks after closing! Highly recommend Brightland Homes and their team ... 5 Stars!

Review 2 (2016-11-28 - Rating: 5)
In April 2015 my wife and I bought a Gehan Home in Leander Texas in the Pecan Creek Community. We love our house and had a great experience when purchasing it. The construction of the house is solid and the location and community are great. We worked with Chris Sweeney and got a pretty good deal on one of their sales events. Chris was great to work with, very knowledgeable and very helpful with all the one off questions I’ve had over the last year. We also worked with Paul Regina who did our walk through, where we identified a few minor issues that were addressed in a timely fashion. The turnaround was quick and done right. Even the process with the title company went equally as smooth. I’m happy with the price I paid compared to everything in our area. The construction materials they used are quality products. I’m somewhat of a handy man and have been monitoring the inside and outside of the house for the last year and a half and haven’t identified anything that would bring up any concerns.

Review 3 (2023-09-13 - Rating: 4)
Update September 13, 2023 - all issues were resolved and Im happy with the home and the service.September 9, 2022 - Some of the warranty items were resolved, but there are more things that need fixed. I just submitted the 11-month warranty request. I will update with their response and actions.A couple of things I discovered after move-in that were pleasant surprises. There are GFCI circuit breakers in the panel rather than outlets. Also, there is a whole-house surge protector in the panel. Overall, I am pleased with the build quality and service.Update March 31, 2022 - The warranty team has been responsive, friendly, and helpful. Some issues have been corrected; still waiting for others to be fixed. Im happy with the service they are providing after the sale.Update January 25, 2022 - Gehan contacted me to address my concerns. I will update this post with the results. Everyone has been nice from the beginning, so Im not criticizing the people; just the quality of work.Poor quality on final finishes. Lots of scratches on countertops, broken and scratched counters, cupboards, and cupboard doors.Everything is an upcharge and you basically get $0 allowance for the standard option when you upgrade.Communication with them is not great. Its up to you to make sure things are being done correctly.Wrong appliances were installed and then they left a mess when they changed them out.

Review 4 (2021-10-09 - Rating: 5)
We bought a home from Gehan and so far we are very satisfying with the quality and customer service of Gehan. Our salesperson (Mr. Owen Scales) and construction manager (Nate) provided me the best service and I highly recommend them. They are extremely patient and courteous, they will listen and try their best to solve every inquiries you have. Moreover, they were also willing to go above and beyond to help us with further requests and always tried to finish work in a timely manner despite the difficulty during the pandemics.

Review 5 (2023-09-11 - Rating: 5)
I worked with Michelle Randolph on the purchase of my home in Old Seabrook Village. She has great insight of the area and development. Michelle is very responsive and kept in constant contact. She handled all concerns timely and helped make the buying process painless. I would definitely use her for selling too if needed.

Review 6 (2016-11-26 - Rating: 5)
I have lived in a Gehan home for the last few years, but when my husband and I got married, we decided to by a home together. Even though there were many great communities and builders to choose from, we ultimately decided to go with another Gehan house because our sales consultant, Karen Wilson, was very knowledgeable about Gehan and helped us select a home that would best meet our needs. It took us a few months to find the perfect house and she helped us the whole way. She answered numerous questions, showed us several inventory homes, and was even available when I stopped by just to chat. Working with Karen made my husband and I feel very confident and reassured that we made the right choice and she kept in contact with us throughout the home-building process. Thanks Karen! We will miss you!

Review 7 (2016-10-13 - Rating: 5)
This was my second new home buying experience and it was wonderful! Besides the quality of the homes that Gehan builds, everyone I came across was extremely knowledgeable, professional and has the attitude to go above and beyond for their customers. I just closed and there were no headaches, no bumps in the road - just smooth sailing. I would recommend them to anyone!

Review 8 (2016-11-21 - Rating: 5)
As a Realtor, I enjoy bringing my customers to the sales staff to assist them in finding my customers home. They go above and beyond to make sure my buyer knows all their options and fully informed! Thank you Gehan Homes for giving my customers a great building experience! Keep up the good work!

Review 9 (2024-02-16 - Rating: 5)
Bought home in 2023 with bright land homes which were Gehan home before .beautifull layout of the homes .totally in love with it and highly recommend.we have few issues like leaking water in roof they came to fix less then 24 hours .very responsive.this is very normalWith new homes my friend got home form grand homes and because of heavy rain in texas his bedroom wall fall off .so over all I would say we had great experience with bright land homes

Review 10 (2016-11-16 - Rating: 5)
Team Nelson has had the pleasure of working with Gehan and their professional sales team for many years now. Our clients have been extremely happy weather building or purchasing a spec home.

Review 11 (2024-04-09 - Rating: 4)
I am updating my review. Although this experience was rough. The sales manager and building manager reached out to me and we are on the right track.

Review 12 (2020-10-20 - Rating: 5)
I had a wonderful experience, the receptionist was really nice and helpful she transferred me to the HR department and the assistant gave me advice that made my job Search easier. Keep up the good work.SincerelyDelories Taylor

Review 13 (2016-10-17 - Rating: 5)
It was just a beautiful and glorious experience from the on set of walking into the model home to make inquiries from Ms Monica Watkins-Calderon the Sales Counselor to building a home with Gehan Homes .....I recommend anyone trying to build a home to obviously use GEHAN HOMES... A 5 star rate from the Sales dept , Builders dept & the Finance dept....... YOU GUYS ROCK .....from Dave and Kus Utoro

Review 14 (2023-07-17 - Rating: 5)
Thanks, Mark, for coming through while I await the completion of my warranty services on time

Review 15 (2022-10-20 - Rating: 5)
Beautiful model home and reps are very helpful.

Review 16 (2016-11-16 - Rating: 5)
Great experience! Beautiful homes! Great discounted prices! Knowledgeable staff! Elva Lyles , our sales associate, made us feel like family. She was great to work with and answered any and all questions we had. Danielle at the design center made selecting the details of our home a pleasant experiece. My husband and I are enjoying our new home. We are glad we chose Gehan Homes.We love it!