Betenbough Homes Northwest Lubbock New Home Center

Photo of Betenbough Homes Northwest Lubbock New Home Center

Located in Houston, Texas

Address: 6402 19th St, Lubbock, TX 79407, United States

Phone: +1 806-605-5540

Rating: 5

Categories

  • Home builder

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Comments

  • Review 1 (2024-11-04 - Rating: 5)

    We do a lot of business with betenbough and they are always great people. They treat my guys with respect not just the help which says a lot for the company as a whole. Trey, William, and Brent are amazing. They look out for the companies that service them and the customers they provide service. We have been blessed to be able to work with them.

  • Review 2 (2025-02-11 - Rating: 4)

    Cody and Zeke Jr were great informing me of all my warranties and my obligations of keeping the home updated and safe. But one thing is that I had fire alarm system in the master bedroom that was not functioning properly concern is they were here January 10 and it is February 10 30 days and has not been replaced but other than that they were great

  • Review 3 (2024-09-25 - Rating: 5)

    We are extremely happy with our experience with Betenbough Homes. From the moment we met Michele and she showed us homes she went above and beyond! Jonathan, the manager was outstanding, ensuring everything was handled perfectly. Taylor, our closing coordinator, and Kiera, who helped with the walk-through, were also amazing and made the entire process stress-free. Cody T. showed up on time for our 30-day warranty work and addressed the minor items on our list with professionalism and attention to detail. From start to finish, we truly appreciate the outstanding service. We highly recommend Betenbough Homes!-Jen L.

  • Review 4 (2024-11-22 - Rating: 5)

    Cody T. and Zeke Jr. were amazing! Very professional and were willing to find the answers to my questions if they didn’t know them right off that bat. Would highly recommend both of these gentleman to other Betenbough homeowners.

  • Review 5 (2024-08-21 - Rating: 5)

    Zeke Jr was very nice & respectful when fixing the two small things that needed repairs in my house. He worked fast, but still did it effectively. Every worker that has come to my house for small repairs has been great, including Zeke. Theyre all helpful and understanding. I couldnt ask for a better house built by Betenbough or neighborhood to live in!

  • Review 6 (2025-01-07 - Rating: 5)

    Cody and Zeke Jr. are helpful.They addressed our concerns quickly and professionally. They went through all the details and made sure that they answered all my questions with demonstrations and explanations.

  • Review 7 (2024-08-23 - Rating: 5)

    The entire process thus far with the house has been extremely smooth! Zeke Jr. and Cody have both come to do my 30-day warranty walk through and were very helpful with understanding how to properly upkeep the house. They were kind and very knowledgeable, and made sure that any possible questions for now and the future were answered.

  • Review 8 (2024-10-29 - Rating: 5)

    Zeke Jr. and Cody T. did an excellent job making sure I was well-informed about my maintenance needs for my new house. I appreciate all their help, they even showed me maintenance items I wasnt aware of.

  • Review 9 (2024-10-31 - Rating: 5)

    Zeke was very informative and helpful with everything about our new home. Your team has been a great resource of help when needed. Thank you so very much.

  • Review 10 (2024-10-25 - Rating: 5)

    We are happy with every step of the process of building our new home by Betenbough Homes! Our team- Macguire in sales, Kiera our construction specialist, and Cody and Zeke with Warranty-made us feel special! Great customer service was their goal! I willCertainly recommend Betenbough Homes to anyone looking for a new home!

  • Review 11 (2024-09-01 - Rating: 5)

    Zeke JR. Was very helpful, very professional to help me with the issues that we where having in our home. He also called out another employee to come help him, and they worked very efficient together to get the problem resolved.Zeke was called out on a weekend and took his time to fix what he was called out for.

  • Review 12 (2024-09-05 - Rating: 5)

    Cody and Zeke have both helped me with fixing some small things in my home now, and they have both been awesome. So patient and thorough, and as a first time homeowner I feel like I’m in the best hands!

  • Review 13 (2024-08-09 - Rating: 5)

    Zaki Jr. and Codi from Betenbough Homes warranty services have provided exceptional service. They consistently responded promptly to any issues that arose, ensuring that everything was addressed swiftly and efficiently. Their helpfulness and kindness made the entire process smooth and stress-free. Its clear that they take pride in their work and are dedicated to providing top-notch customer care. Highly recommended!

  • Review 14 (2024-09-06 - Rating: 5)

    Zeke JR was extremely polite when he came by. He was very friendly and personable along with excellent manners. He took care of every issue that we had with a smile on his face

  • Review 15 (2024-10-05 - Rating: 5)

    Cody T and Zeke did an outstanding job of communicating and explaining the warranty process ! Great Job guys .

  • Review 16 (2024-10-07 - Rating: 5)

    Cody T and Zeke Jr did amazing work and were very helpful and friendly for my 30-Day Warranty.

  • Review 17 (2024-06-20 - Rating: 5)

    I appreciate Betenbough Homes extraordinary service. There are always little issues you find (with any home) after purchasing and moving-in! Betenbough doesnt forget about you after the sale. Recently, Zeke Jr just happened to be driving past our home and noticed me looking at the weather stripping along the garage door. He stopped, walked up, and asked if he could help! He solved the minor issue by reinforcing the stripping along the trim. I am very grateful for his ability to recognize my issue and stopping to solve it within a matter of minutes! Thank you, Zeke Jr!!

  • Review 18 (2024-11-01 - Rating: 5)

    Just got my 30 day warranty done, Zak’s Jr. and Cody T. did a great job. Highly recommend

  • Review 19 (2024-12-02 - Rating: 5)

    Zeke and Cody were amazing with doing my 30-day warranty meeting.

  • Review 20 (2024-05-17 - Rating: 5)

    Cody T. & Zeke Jr. are always pleasant. We really like them because they are always helping us with the issues here in our house. Explained everything very clear, very approachable. We really appreciate you guys. Thank you! Great job for this 2. 😊

  • Review 21 (2024-12-13 - Rating: 5)

    Zeke JR was great with communication, he was on time and explained in detail about anything I had questions about! Thank you!

  • Review 22 (2024-09-13 - Rating: 5)

    Cody and Zeke Jr are awesome great experience both times they have come by my house they work fast and are very friendly too. Awesome team BH has

  • Review 23 (2024-08-20 - Rating: 5)

    Zeke Jr was very professional and detailed towards fixing the issues with my home during the 11 month warranty inspection. Got everything done and other issues scheduled to get fixed in a timely manner

  • Review 24 (2024-04-05 - Rating: 5)

    Great experience! Zeke Jr. And Cody T really went above and beyond to help fix the issues. Punctual. Courteous. Treated the home well. Explained everything very clear.Great crew. Well done.

  • Review 25 (2024-06-07 - Rating: 5)

    Cody T and Zeke Jr. came to our home for a repair. They were on time and very kind! They identified the area of repair and worked quickly and efficiently to resolve the problem. They made the whole process very smooth and hassle free on our end! Thanks Cody and Zeke!

  • Review 26 (2024-06-19 - Rating: 5)

    Zeke Jr. was so kind and was ready to address any of my needs for my home at my 30 day warranty appointment! Hes very down to earth and is a great people person. Beten Bough has done a great job creating a Christian and Respectful community!

  • Review 27 (2024-05-16 - Rating: 5)

    Zeke is amazing. Fixed every issue I had. It was the best experience that I had. Everything was done in a timely manner. Zeke and the other staff stayed in touch with me before, during and after the service was done. I was impressed and very satisfied.

  • Review 28 (2024-05-16 - Rating: 5)

    Zeke Jr did an amazing, quick job on this mornings Betenbough warranty visit. He even patched and painted a cosmetic hole from installation prior to our move-in. Super knowledgeable, professional, and personable. Glad once again that we chose to build here.

  • Review 29 (2024-05-09 - Rating: 5)

    We had our 30-day warranty orientation completed by Zeke Jr and Michael, and they were great! They took care of our needs and the minor issues that arose that come with building a new home. They were pleasant and very personable!

  • Review 30 (2024-07-06 - Rating: 5)

    Zeke and Cody were in charge of my 30 day walk through and were great. I was in a hurry to get to work, and they were able to thoroughly and efficiently complete the walk through. They were receptive to my questions and it was clear they were here to help.

  • Review 31 (2023-11-16 - Rating: 5)

    Zeke Jr. & Cody T completed a maintenance order I put in just the night before. They had great communication by calling ahead to let me know when to expect them, arrived at the discussed time, they were quick to fix the problem. Even asked if there was anything else that may need to get fixed & said they could come back the same day to fix a fence issue for my kids safety. They were kind and professional over all great experience.

  • Review 32 (2024-06-01 - Rating: 5)

    We cant thank Zeke Jr enough for his help today. We called for assistance, on a Saturday, and Zeke Jr was at the unit within 20 minutes. He provided outstanding service and was able to easily identify and fix the issue extremely quickly.

  • Review 33 (2024-02-14 - Rating: 5)

    On Feb 12, 2024 I have a schedule warranty on my first new house that I bought at Betenbough Homes. It was very easy to make an appointment and they are very fast and quick to respond to my issues and very professional on their job. Also they are on time as per your schedule and completing the job properly. Mr. Cody T. was the first person came yesterday. He check all the issues that i rased and start fixing things that he can manage and coordinates the other remaining issues to his team, he was very professional and knowledgeable on his job. On second day Mr. Cody T came along with his colleague Mr. Zeke Jr. for fixing the other issues. Both of them are knowledgeable and knows the job very well. I am very happy and satisfied how Betenbough team respond to my issues. I highly recommended Betenbough Homes. Thank you😊😊😊

  • Review 34 (2024-01-25 - Rating: 5)

    Our dryer arrived damaged. Betenbough had a replacement here next business day. It’s typically on the homeowner to move it inside and install. Michael Sanders with Warranty saved my back and did both for us. Good guy, we appreciate the excellent customer service. Zeke Jr helped us on another occasion. Good dude.

  • Review 35 (2024-11-14 - Rating: 5)

    They crew zeke jr and Cody t are amazing at there job very professional nothing ever half done great people

  • Review 36 (2024-06-21 - Rating: 5)

    Zeke JR and Cody T. came out to do the 30 day warranty at my house, and they did a great job! They went above and beyond and took care of everything that needed addressed!

  • Review 37 (2023-10-11 - Rating: 5)

    Zeke Jr., Michael, and Cody T. Were absolutely amazing! Showed up when they said, worked hard and went above and beyond for me! The nicest guys I’ve ever worked with and super respectful and hard workers!!!Not that I want maintenance done anytime soon…. But honestly can’t wait to deal with them again! It was such an amazing and smooth process to get a few things fix on my new Betenbough Home

  • Review 38 (2024-09-07 - Rating: 5)

    Zeke Jr did an amazing job on my 30 day warranty meeting!!

  • Review 39 (2024-12-28 - Rating: 5)

    We had a great experience he explained and showed everything to me and answered all my questions and concerns without hesitation

  • Review 40 (2024-05-21 - Rating: 5)

    Zeke Jr. Came out to help and was fantastic and courteous. Great customer service skills and informative. He she be used as an example for the company.

  • Review 41 (2023-11-28 - Rating: 5)

    Zeke Jr. & Cody T. were so nice & respectful They solved our problem quickly & then had me go double check that I was satisfied with the results. Theyre also coming back after their lunch to make sure its taken care of. And I appreciate that willingness to go the extra mile! So, thanks guys!

  • Review 42 (2024-03-09 - Rating: 5)

    Closed on my home just about two weeks ago now. I recently just purchased my washer and dryer and was going to do my first load of laundry today. I turned on my first load and left for a couple of hours and came back to a flooded floor. I called the maintenance number and received a call from Cody within 5 minutes. I told him what was going on and he made it to my house within 30 minutes and started working on finding out what was wrong. Once he discovered the issue, he called the people needed to come out and fix the issue and stayed at the house until everything was taken care of, which was probably close 4 hours. He’s coming back on Monday morning to check on everything and to see if there is any damage to the baseboards and flooring that needs to be replaced. Super impressed by Cody and the Betenbough warranty team.

  • Review 43 (2024-03-05 - Rating: 5)

    Cody was responsive, prompt, and respectful. Overall, very helpful and patient. He worked efficiently to fix all our issues and was happy to go the extra mile for us.

  • Review 44 (2024-06-27 - Rating: 5)

    Zeke Jr snd Cody T were awesome! They had answers to all our questions and were very fast and professional.

  • Review 45 (2024-01-09 - Rating: 5)

    Zeke Jr. & Cody T are very dependable and have excellent customer service. They completed a maintenance order I put immediately. I am pleased with their punctuality and completing the order on time.

  • Review 46 (2024-03-01 - Rating: 5)

    Zeke Jr was very nice and easy to work with. He was extremely kind and more than willing to explain things to my husband and I about our new home!

  • Review 47 (2024-02-29 - Rating: 5)

    Zeke Jr was very professional and went beyond his service call by helping me program my garage door opener!!He represents your company very well.

  • Review 48 (2024-05-21 - Rating: 5)

    Zeke Jr and his teammate came to my house on time and quickly fixed my shutters within an hour. Thank you so much for your help!

  • Review 49 (2023-12-15 - Rating: 5)

    10/10 would recommend Betenbough Homes warranty team. Zeke Jr. and Michael at Lubbock Northwest was very personable and has helped us fixed several things in our home after moving in. This team is the best!

  • Review 50 (2024-04-15 - Rating: 5)

    This Service was great! Cody T came by to fix a couple of things that needed attention here at our house, he got that done quick and efficient I 100% recommend calling him

  • Review 51 (2024-09-10 - Rating: 5)

    Cody T & Zeke Jr., were amazing. They answered all my questions!

  • Review 52 (2024-03-28 - Rating: 5)

    Zeke Jr. and Cody T. helped resolve our issues in our new home in a quick manner and were both very helpful!

  • Review 53 (2024-07-15 - Rating: 5)

    Zeke Jr and Cody T were in and out helping us with our water bubble and leaks. Really great guys.

  • Review 54 (2023-11-14 - Rating: 5)

    Zeke was amazing we called and he responded to us very quickly had his guys out here and got the job done.

  • Review 55 (2024-01-17 - Rating: 5)

    We called warranty to come fix an issue for us, and is was solved within minutes! Cody T. was informative and kind about the issue at hand! Highly recommend!

  • Review 56 (2024-01-22 - Rating: 5)

    Cody and Zeke Jr. have been a blessing to us and the kind people at Betenbough have taken care of us. Thank you so much for being here when we needed y’all the most

  • Review 57 (2024-05-11 - Rating: 5)

    Zeke Jr was great! He answered the service call promptly. I appreciate him answering our call quickly.

  • Review 58 (2024-02-14 - Rating: 5)

    Zeke Jr. was very nice and completed my 30day warranty needs for me right away. Thank you to the whole Betenbough crew!

  • Review 59 (2023-10-31 - Rating: 5)

    Yes… Zeke jr and Micheal Sanders&Cody T was awesome even helped with our refrigerator 😊Micheal came back out to help light hot water heater after hours Thank you all so much

  • Review 60 (2024-01-18 - Rating: 5)

    Zeke Jr. very polite, professional, and accommodating. Touched up the necessary imperfections and will communicate with garage people to finish the rest.

  • Review 61 (2024-07-24 - Rating: 5)

    We love the house. We must say Thank You to Zeke and Cody for their profesional and sencere services.

  • Review 62 (2024-02-06 - Rating: 5)

    Best people to work with. Always helpful and goes above and beyond. Zeke Jr and Cody T are so helpful and friendly.

  • Review 63 (2024-05-28 - Rating: 5)

    Zeke jr Cody T are always ready to come out and fix whatever. Yesterday Zeke jr came out with no hesitation.

  • Review 64 (2024-05-20 - Rating: 5)

    Both gentlemen Zeke Jr. And Cody T did a good job on the 30 day inspection.

  • Review 65 (2023-11-20 - Rating: 5)

    Michael Sanders and Zeke Jr. From betenbough warranty team was very professional and done an outstanding job.Thanks Betenbough warranty team.

  • Review 66 (2024-02-07 - Rating: 5)

    Quick professional, and courteous service by both Zeke and Cody T. They answered any questions I had, and just overall gave gate customer service

  • Review 67 (2024-01-26 - Rating: 5)

    Zeke and Cody were awsome and got my maintenance request done in a very timley manner

  • Review 68 (2024-05-25 - Rating: 5)

    Cody T was very helpful in setting up our new appliances and garage door for our new house. Thank you!

  • Review 69 (2024-02-29 - Rating: 5)

    Cody T. came pretty quickly and got our garage disposal working. He was very kind and we greatly appreciate it!

  • Review 70 (2023-11-07 - Rating: 5)

    Michael has been great every time he has come to the house. Hes always very efficient and comes out quickly. Very polite and personable

  • Review 71 (2023-10-26 - Rating: 5)

    Zeke jr. is the man! Came in did the job and asked if there was any other issues I needed fix. Very professional and respectful thanks Zeke jr

  • Review 72 (2024-01-09 - Rating: 5)

    Cody T and Zeke Jr have been amazing! -Lyndsey and Ben Cook

  • Review 73 (2024-02-02 - Rating: 5)

    Zeke Jr and Cody T were excellent today during the service call . Thank you

  • Review 74 (2024-05-29 - Rating: 5)

    Zeke and Cody were very nice and explained everything perfectly!

  • Review 75 (2024-04-09 - Rating: 5)

    The warranty team is without question swift and efficient whenever we ask for their assistance. Respectful and friendly.

  • Review 76 (2023-10-20 - Rating: 5)

    Zeke Jr and Michael S were amazing, very professional and helped my family out! On time and went out of their way!! Thanks guys!!!

  • Review 77 (2023-11-21 - Rating: 5)

    Michael and Zeke jr just completed my 30 day inspection… really appreciate the friendly conversation we had, and the questions I had were answered truthfully and knowledgeable!

  • Review 78 (2023-12-19 - Rating: 5)

    Zeke Jr. was prompt and took care of the problem after 5:00! He made sure I didn’t need anything else while he was here!

  • Review 79 (2024-05-25 - Rating: 5)

    Zeke JR showed up within the timeframe he gave and immediately fixed the problem within few minutes.

  • Review 80 (2024-03-06 - Rating: 5)

    Cody came to our house and adjusted the front door and filled a hole by the sprinkler box. Very professional and on time!

  • Review 81 (2024-01-18 - Rating: 5)

    Cody T came and repaired some flooring that was coming up in one of my rooms and did a great job

  • Review 82 (2024-03-01 - Rating: 5)

    Z is a very busy guy, very responsible and attentive I believe that Bettenboug have a super start on their team. Thanks for your prompt response.

  • Review 83 (2024-12-29 - Rating: 5)

    Mr. Cody T.Really went Above & Beyond

  • Review 84 (2024-05-23 - Rating: 5)

    Zeke Jr and Cody T did a fantastic job

  • Review 85 (2023-10-10 - Rating: 5)

    Zeke Jr and Cody Tilson were very kind, patient and helpful

  • Review 86 (2024-11-24 - Rating: 5)

    Service was great! Would do it again

  • Review 87 (2024-05-30 - Rating: 5)

    Decker and Cody TTook care of thr problem on a timely mannerFriendly and courteous prompt

  • Review 88 (2023-10-22 - Rating: 5)

    Michael S. - Zeke Jr. and Cody T. They are very helpful and professional.Thanks for everything ✌️

  • Review 89 (2023-11-20 - Rating: 5)

    Michael Sanders has great customer service. Came out and fixed the problem quickly.

  • Review 90 (2024-07-09 - Rating: 5)

    It was really helpfulCody T. Was really professional.Thanks betenbought

  • Review 91 (2024-05-23 - Rating: 5)

    Zeke Jr. helped out tremendously and was great.

  • Review 92 (2023-12-28 - Rating: 5)

    Very pleased with the services and staff was very friendly and made sure all our questions were answered with our home.Thank you again Cody

  • Review 93 (2024-04-19 - Rating: 5)

    Cody T., Michael and Coby did an excellent job. Thank you!

  • Review 94 (2023-10-22 - Rating: 5)

    Michael S. Zeke Jr. Cody T. They are so good person and helpful. Thank you so much 😊

  • Review 95 (2023-12-04 - Rating: 5)

    Quick and fast service! Kody and Michael were great and very helpful!

  • Review 96 (2024-03-12 - Rating: 5)

    Thank you to Mr. Cody T for attending to my email and didn’t leave until the work is done.

  • Review 97 (2024-01-22 - Rating: 5)

    Zeke Jr. & Cody T. !! Speedy, nice, and professional!!!

  • Review 98 (2023-11-14 - Rating: 5)

    Cody T and Michael Sanders were great and very helpful

  • Review 99 (2023-10-17 - Rating: 5)

    These guys are super fast and do a great job every time they are needed.

  • Review 100 (2024-06-02 - Rating: 5)

    Zeke Jr. was so helpful and nice!!

  • Review 101 (2024-02-20 - Rating: 5)

    Cody Is the best should give him a raise.

  • Review 102 (2023-10-19 - Rating: 5)

    Michael did a wonderful job. Was on time and professional

  • Review 103 (2024-02-06 - Rating: 5)

    JESUS CHRIST Cody T. Did a good job thank you

  • Review 104 (2023-10-10 - Rating: 5)

    Cody Tilson, Zecke Jr. Were great!!

  • Review 105 (2023-11-13 - Rating: 5)

    Michael sandersCody TZeke Jr

  • Review 106 (2023-11-08 - Rating: 5)

    Zeke and Michael was excellent

  • Review 107 (2023-12-28 - Rating: 5)

    Always very quick and helpful !

  • Review 108 (2024-01-28 - Rating: 5)

    Exellent Work ethic and profetionalism

  • Review 109 (2023-12-27 - Rating: 5)

    Fixed all the doors very quickly

  • Review 110 (2024-02-13 - Rating: 5)

    Zeke Jr and Cody T

  • Review 111 (2023-10-24 - Rating: 5)

    Very kind and professional!

  • Review 112 (2023-10-16 - Rating: 5)

    Cost T, Zeke G

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