Arcadia Ridge Empire Communities

Located in Houston, Texas

Address: 13007 Blue Flame Dr, San Antonio, TX 78245, United States

Phone: +1 210-796-9219

Rating: 5

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Comments

Review 1 (2024-10-11 - Rating: 5)
Bobbie is my go to sales rep at Arcadia! She is super friendly and helpful. Empire produces beautiful houses with luxury finishes. They also offer great incentives. Def recommend checking out for your next new home!

Review 2 (2024-05-07 - Rating: 5)
Me and my wife visited the empire communities on the 6th of April 2024. We were greeted warmly by the charming sales agent Bobbie Washington who was so friendly. She showed us the model house and the inventory homes. Bobbie answered all the tons of questions I posed. We fell in love with our future home on first sight and signed it the same day.After our third party inspection, we did a walkthrough with Construction Manager Jeremiah. He marked all our findings with a tape and got them all resolved under 10 days. They both helped us with the paperwork and we were able to close the house by the 29th of April.Our first home purchase went so smoothly and I am glad that we signed up with empire communities. Their houses are for sure most affordable in this lovely neighborhood of Arcadia Ridge.

Review 3 (2024-09-18 - Rating: 5)
We purchased our newly built back in April, we have had a few minor warrenty items that needed attending to. Noah Lindsey has been our point of contact with our warrenty requests and he has been so prompt and efficient in getting everything taken care of right away! I expect okay service but the service we have been receiving has been way above expectations. Thank you so much for being so proactive and great at your job Noah!

Review 4 (2024-10-11 - Rating: 5)
The homes in the Empire community were nice and very spacious and sales rep Bobbie Washington was very informative, professional, knowledgeable and just overall a classy representation of the builder.. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ She’ll be my go to representative whenever working with Empire.

Review 5 (2024-10-11 - Rating: 5)
Bobbie has always been exceptional, allowing me to host an open house, get content and speak to potential homebuyers

Review 6 (2023-05-17 - Rating: 5)
I recently had the pleasure of working with an outstanding team of professionals throughout my home buying journey, and I am absolutely thrilled with the experience! From the initial stages to the final closing, they went above and beyond to ensure a seamless and enjoyable process. Heres my review of each individual:1. Sales Representative - Santos HurtaWorking with him was an absolute pleasure! His attentive nature, and exceptional customer service skills made a significant difference in my home buying experience. Santos took the time to understand my preferences and requirements, providing valuable guidance and options that perfectly matched my needs. His prompt responsiveness, patience, and dedication to finding the right home were truly impressive. Thanks to Santos expertise and professionalism, I found the ideal home that exceeded my expectations.2. Project Manager - Fernando OjedaHe played a crucial role in ensuring a smooth and efficient construction process. His exceptional organizational skills, attention to detail, and commitment to quality were evident throughout. From coordinating with contractors to addressing any concerns or changes, Fernando demonstrated exceptional leadership and problem-solving abilities. Fernando kept me well-informed and involved at every stage, ensuring transparency and timely updates. Thanks to Fernandos expertise and dedication, my home was built to the highest standards, and the entire construction process was stress-free as best as possible for a new build.3. Warranty Office - Brittany Spurrer.Brittany, provided exemplary post-purchase support and ensured my complete satisfaction. Her responsive, efficient, and diligent in addressing any issues or concerns that arose after moving into my new home. Brittany promptly attended to warranty requests and ensured that necessary repairs or adjustments were made promptly and to my utmost satisfaction. Her friendly and professional demeanor made the warranty process hassle-free and reflected their commitment to customer service.Overall, my home buying experience was exceptional, thanks to the remarkable individuals who were an integral part of the first time home buying journey. I highly recommend Santos Hurta, Fernando Ojeda, and the Brittany Spurrer at the warranty office for their outstanding professionalism, expertise, and commitment to customer satisfaction. If youre looking for a seamless and enjoyable home buying experience with a team of highly skilled professionals, look no further. Thank you once again to Santos Hurta, Fernando Ojeda, and the Brittany Spurrer for making my home buying journey a memorable one. Your exceptional service and dedication have truly made a positive impact on my life!Etoine M.

Review 7 (2023-04-27 - Rating: 5)
I am a happy homeowner of this community. Empire Communities utilizes this community to find a way to help those, like me, looking for luxury housing at a more affordable price. As I understand, Empire Communities have always been luxury fully custom home builders. In this community, they use their knowledge and experience to select the ultimate packages that many custom home buyers would choose. By organizing a handful of packages to choose from, they are able to find savings that are passed on to the home buyers. This is the reason why Im able to afford and live in a home that looks and feels like a custom home.Empire Communities are reputable, honest, ethical, and conscientious. My experience buying a home from Empire Communities took place during the weird and wild times of the covid-19 era. During this time, people did not have the best work ethics that our hardworking nation has grown so accustomed to. Empire Communities had to deal with the contractors that signed on with them not doing their jobs correctly, not doing their jobs, and even not showing up to do their jobs! On top of that, they had to struggle with theft of materials, destruction of properties and equipment, and rising costs of materials. Rising costs didnt only affect them directly as in costing more to build the houses they promised to sell at lower prices, but also caused many buyers back out of their contracts due to the rising interest rates of lenders. Empire Communities remained on the buyers side by not up charging, unlike so many other builders and businesses at the time. They kept the price the same as the day I signed the contract and paid the earnest money. Empire Communities are among the very few companies to fight for whats right.Through this entire experience, I am thankful for Empire Communities and their team here at the Arcadia Ridge Community. Santos Huerta (New Home Sales Counselor) has been right there by my side every step of the way. He gave me regular updates by email, text, and phone to make sure I was always on the same page as he was. I never once felt that there was something he knew that I did not know about. Santos Huertas transparency is unrivaled. There was a point in the process where the architectural plan had changed, and Santos mentioned it to me. That in turn gave me an option to not opt into the new changes, saving me months of waiting for the green light to continue with the build. Every time I see Santos or speak with him, he knows exactly who I am and which property I am referring to without having to pull up any file or information. He makes me feel like I am welcomed in the community and not just another file. Jeremiah Montez (Construction Manager for Arcadia Ridge) took over after several teams of managers and contract workers just took advantage of the uncertain times and left all the houses in a construction nightmare. He somehow made it work. He took the mess and cleaned it up, organized it, and made his own. Jeremiah saved the homes that were basically vandalized by the teams before him. It took Jeremiah months to complete with care what it took the other teams a year in a half to not even scratch the surface of. Not only did he have to make sense of the condition the homes were in, but he also had to backtrack all inspections and double and triple check to make sure everything was going to be done right.I apologize for leaving such a lengthy review. However, it deserves even more than what I put down. Thank you, Empire Communities, for making my dream of being a luxury homeowner a reality. I recommend this builder and community to anyone looking for a beautiful new home in a safe, friendly, clean, modern neighborhood with all the amenities you need and access to major highways within minutes. Also, the HOA fee and taxes are relatively low here!