The Madison of Tyler Apartment Homes

Photo of The Madison of Tyler Apartment Homes

Located in Houston, Texas

Address: 5348 Old Jacksonville Hwy, Tyler, TX 75703, United States

Phone: +1 903-705-0763

Rating: 3.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Hot tub
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-29 - Rating: 5)

    As a recently retired Marine who has resided at Madison of Tyler Apartments for nearly three years, I have consistently experienced a quiet and peaceful living environment. The community is fostered by a few respectful and friendly neighbors, providing an atmosphere welcoming to meaningful conversations and friendship.The complex boasts exceptionally well- maintained landscaping and attractive common areas, which significantly enhance its visual appeal a feature that is particularly important to me. From the outset, my interactions with the staff have been exemplary. Each staff member has demonstrated a high level of professionalism, promptly addressing my needs and ensuring that all inquiries are thoroughly resolved. I especially appreciate the staff’s courteous practice of greeting residents at the entrance, a testament to their commitment to exceptional service.Maintenance services are efficient and reliable when they are not overwhelmed with work orders. Despite the extensive size of the complex, I have never experienced delays in having necessary repairs completed. From my initial maintenance request, all issues have been handled in a timely and effective manner.The array of amenities, including the pool, hot tub, and fitness center, significantly enhances the quality of living at Madison of Tyler Apartments. These facilities contribute to a well-rounded and enjoyable residential experience in my opinion.Overall, Madison of Tyler Apartments offers a well-managed, aesthetically pleasing, and community-oriented environment that I highly recommend to potential residents.

  • Review 2 (2025-01-17 - Rating: 5)

    Weve lived here for 3 years and have had a great experience. Its pretty quiet here and the neighbors are all pretty respectful of each other. Management has always gotten back to us quickly with any concerns weve had, and the maintenance team has been great about quickly addressing any issues. We once had an emergency late at night, and the maintenance team helped us out after we called the emergency maintenance number. I definitely recommend living here.

  • Review 3 (2025-02-14 - Rating: 5)

    Misty was literally the sweetest and kindest leasing consultant! She was so informative and truly made the experience so personal! The property was so clean and beautiful! Definitely will be moving in soon. :)

  • Review 4 (2024-10-26 - Rating: 5)

    We have lived at the Madison since October of 2022 and we love it!! The staff is the absolute best and the grounds are constantly maintained and well kept. We have enjoyed our stay here and all the new friends we have made.

  • Review 5 (2024-07-28 - Rating: 5)

    My experiences here at The Madison apts is excellent! 👌 When I was needing a place and could not find nothing, Julie made it happen. Luv my apt and if I have a need whether maintenance or management, its always promptly handled. I am disabled and have a small fur baby. My apt is very comfortable and parking is great! (This is my first experience with apts..).My neighbors are also very friendly. Our staff manager, Karlie, is fantastic and professional ! the utmost sweetest person Ive ever met! Maintenance staff ,,, my favorite person is Shane. He gets the work done and he is very polite. I luv it here. Kudos u guys! Keep up the great team work!!!

  • Review 6 (2024-10-25 - Rating: 5)

    We have lived here 6 years and love it. The office staff is always so helpful and the maintenance crew is on top of everything.

  • Review 7 (2024-10-25 - Rating: 5)

    Ive been here for 3 years and this is the absolute best place Ive ever lived. The thing that I love the most is feeling safe. Best community.

  • Review 8 (2023-10-30 - Rating: 5)

    I have been here for about 10 months and I have to say it has been a great experience. I have only had a few things go on with my apartment but the main one has been the A/C. Everytime I have put in a work order I have been contacted within an hour or so and been taken care of. Everyone has been really nice and helpful. Julie has been great and the maintenance stuff is always nice and prompt.

  • Review 9 (2023-12-06 - Rating: 5)

    My husband and I are newer to the area after living in Arkansas for 35 yrs + and after touring several properties and not wanting to purchase a home right away we chose The Madison and have had no regrets. Beautiful/well maintained property with fabulous amenities and Management has always been so helpful if we need something.*Julie was our tour guide upon arrival and quickly became our first real friend here in Tyler ❤️

  • Review 10 (2023-12-05 - Rating: 5)

    Extremely professional and proactive management. Ive never felt safer living in an apartment anywhere. The amenities are also amazing and the management is very attentive and responsive to my needs. Highly recommend!!!

  • Review 11 (2023-12-05 - Rating: 5)

    I have lived at The Madison for 4 years. I have found the office staff to be professional and accommodating to me.I feel safe walking my dogs anytime around the property. I would recommend The Madison to anyone looking for a place to call home.

  • Review 12 (2024-10-25 - Rating: 5)

    Perfect place to stay with your family.Staff always are attentive to work orders.

  • Review 13 (2018-05-11 - Rating: 5)

    My family and I use to live here and I enjoyed the time we spent. The staff were always warm and willing to help. The manager did everything to make us feel important to the Madison Family. The property was always clean which is amazing considering how many people owned dogs. The grass was always maintained and trash was never anyway insight. They were great about notifying us when changes were being made or apartment inspections. Maintenance was great, super fast and efficient if anything broke. The pool stayed clean as well as the social areas including game room, children’s play area and picnic area. The apartment amenities were always nice and clean as well such as the gym, computer area and the tanning room they have. I have never been disappointed with this property at all. I give 10/10 and would recommend anyone to stay here.

  • Review 14 (2018-08-26 - Rating: 5)

    Clean, well maintained and a safe place to live. Staff is always friendly.Occasionally youll find dog poop, but thats on the lazy owners that dont pick up after their pets. But its not as bad as some people on here claim. I have NEVER seen anyone hang clothing on a balcony, so Im not sure where that person lived, but it wasnt here.Maintenance staff are quick to get things done. Fortunately we have only had to put in one maintenance request since moving in 2 years ago.People driving in through the exit gate is also an issue. People dont stop and think that young children walking to the pool or playground and other drivers cant see them, and the idiots doing this cant see them or other vehicles until its to late. They need to put in a spike strip to stop this before something serious happens.Centrally located to everything!!! A little pricier than other places, BUT they are also much larger in square footage than most and all of the bedrooms and closets are large. So if you need a little more extra space, its definitely worth it.

  • Review 15 (2023-10-21 - Rating: 5)

    Scouting out what this apartment home had to offer and was not disappointed: beautiful apartment, beautiful grounds and Keely was exceptional. She was very warm, knowledgeable and very accommodating, listening to what we were looking for and matching what we wanted.

  • Review 16 (2020-04-30 - Rating: 5)

    This complex has great amenities with a convenient location if you want to do things in town. If you do not want to go out in your free time you can hang out at the pool/hot tub or play games such as horseshoes or tennis by the BBQ grill area (which is nice for a weekend BBQ with friends and family). It is nice that they have a clubhouse/game room so you have things to do when you have company over. The covered playground is a plus for kids because it gives them something to do without having to go to town or spend money and they can always play the other games.Compared to other apartment complexes I have lived at this is by far one of the most welcoming from a community standpoint. There are always people running/walking around participating in an active lifestyle. The weight room is a bit small but it is super convenient if you do not want to spend the money to work out at a gym.Management is responsive and are always willing to help if you have any issues. They even send you notifications when rent is due and for things that affect the complex so you know what is going on. Sometimes they have food trucks, which is nice because some nights we do not feel like cooking.Overall a great apartment complex with a lot to offer.

  • Review 17 (2021-06-17 - Rating: 5)

    I lived here for about 5 years. It was great from move in to move out. Everyone at the office was always friendly and helpful. The upgrades they made to the units look great. I got the new counters, kitchen sink, and faucets. I couldn’t get the plank floors while I was living there. I loved the location, as well. It’s close to multiple grocery stores, down the road from the mall, and never seemed noisy. If I were to rent in Tyler again this is where I would go without a doubt.

  • Review 18 (2020-04-08 - Rating: 5)

    Love my beautiful and spacious 3bdrm apartment! The complex is clean, quiet, and conveniently located. The staff both inside the office and out working on the property are kind, friendly and always willing to help....even when my little dog escaped they helped me find her. The couple times I have submitted a Maintenance request...it has been answered and repaired in less the 1 day. I have been so impressed with the team here.

  • Review 19 (2018-09-27 - Rating: 5)

    I lived at the Madison for two years and it was one of the greatest experiences of my life. Both Vivian and Kaela were extremely helpful, and were quick to resolve any issues. The management here is top notch, and so are the quality of the apartments. If it weren’t for my job relocating me, I may have stayed there forever!

  • Review 20 (2015-07-06 - Rating: 5)

    I have lived here since June 2010, and would highly recommend The Madison to anyone looking for a great place to live.I have never had a problem with the staff or maintenance here. They are all great pepole. They have always been very helpful to me. I have very good neighbors. My building is very quiet.I have been extremely happy with my choice of moving here. If I have an maintenance issue it is taken care of immediately.All the staff are very friendly. Of course I some of my favorites, but that is every where.I really love The Madison.

  • Review 21 (2017-01-13 - Rating: 5)

    The staff at Madison have been very helpful anytime I have a concern, which isnt often. They are professional yet genuine in concern for my happiness! I was surprised to learn the property is upgrading some of their facilities in 2017, because it is such a nice place. I definitely recommend this apartment community to anyone wanting to call a place, home!

  • Review 22 (2022-03-29 - Rating: 5)

    This will be my 9th month living at the Madison’s and I’ve had nothing but a great experience with them. I was supposed to move to Dallas this year but I’ve extended my lease for another 10 months because of how great the Madison’s are. From the amenities to the outstanding professionalism the staff has, you can’t ask for anything better. Julie has made this all possible for us and I can’t thank her enough!

  • Review 23 (2019-03-07 - Rating: 5)

    My fiancé and I lived at the Madison a little over 2.5 years. We enjoyed staying there, and truly only moved because we are in the process of buying a house. We did have one misunderstanding with the staff, but the manager reached out to me personally and made a point to hear me out. She was very professional and let me rant, and patiently waited before saying anything. She then explained her point of view and some of the reasons things happened the way they did. She was never condescending or rude, but graceful and kind as she made a point to see my point of view. She then proceeded to waive a fee she absolutely didn’t have to waive, but she insisted on waiving it to make sure we knew their intent was to make things right (even though it was technically our fault). I have leased apartments at another apartment complex that is a close competitor to The Madison and I am here to tell you not all managers would’ve handled things that way. I have constantly suggested The Madison to many of my family, close friends, and even acquaintances. At first glance it seems a little steep in price but when you get down to it, it’s really not. I have done tons of research on apartments in Tyler, and personally talked to several friends who have leased at other apartments. The ammenities as well as the free cable and internet save you so much money. We were able to stay in the one bedroom apartment and use the office as a second room for our daughter when she was born. When we researched it was still cheaper to live at The Madison over just about any other decent apartment in Tyler. You will also save money on electricity because it is well insulated. We loved the pool in the summers, spending most of our days there. We used the grill often which was extremely nice, because we love to grill. When we weren’t at the pool we were at the children’s park which was conveniently located, it really is a great complex with many options for kids and adults. It’s dog friendly and we personally rarely had issues with poop. But even so when we did we chalked it up to lazy dog owners, and not bad management. We were sad to leave the madison over all because it’s so centrally located and it was a great apartment complex. I always got so many compliments from any guests we had over about how homey it felt and how awesome it was that there where so many windows to let natural light in. The parking is great you rarely have any issues finding somewhere to park and it’s honestly sooo sooo nice that guests can park anywhere and you don’t have to have them park in the very back of the complex and walk to your apartment. Neighbors are all very nice and I never once felt unsafe, I walked around at night many times by myself and always felt secure. The gym is great I used it several times and was able to get a sufficient workout in, I will definitely miss that. Over all it is a great complex and the staff is very personable and kind. I hope you will truly consider moving here and really do your research because it is well worth the money you’ll save in the long run living here. You won’t regret it!

  • Review 24 (2024-10-25 - Rating: 5)

    We love the Madison staff, great apartments

  • Review 25 (2021-08-04 - Rating: 5)

    We are currently on our 3rd lease here @ The Madison of Tyler Apartment Homes. I still Love it here for the most part.There have been minor hiccups here and there but I just send a detailed Email or Call the office & talk to Julie or Cayla (Management) in the office and they usually get on helping me right away!Unless, these Apartment Homes become an UNSAFE place to stay, we dont plan to move anywhere in the near future.

  • Review 26 (2018-06-01 - Rating: 5)

    Nice apts and the staff is always friendly. My wife and I lived at the Madison of tyler for about a year and we never had any real issues. When anything came up the staff was quick to do what they could to make it right.They are currently updating all of the apts and are always improving the overall facility.I definitely recommend checking this place out if you are looking for an apt.

  • Review 27 (2018-07-11 - Rating: 5)

    I have been a long term resident here in and I absolutely love Caela the property manager. She always has been nothing but professional and courtesy when it comes to service. They are pet friendly and offer an array of amenities. Thank you for making my extended stay a welcome experience.

  • Review 28 (2025-02-14 - Rating: 5)

    Best place ever, so clean, so spacious.

  • Review 29 (2015-07-13 - Rating: 5)

    I have lived here for almost a month now and the staff and complex has exceeded my expectations! The complex has great amenities, a great pool area, & above and beyond maintenance and office staff. They always make sure you are taken care of.

  • Review 30 (2015-07-06 - Rating: 5)

    The staff was very helpful and knowledgeable about every aspect of the apartment community. They have explained any and everything that I have ever had a question about. Great staff and a very well maintained apartment community!

  • Review 31 (2021-04-03 - Rating: 5)

    Does anybody know what the entry code (PIN) is?I often have to wait outside the gate, whenever i don’t want to ring my partner’s mom’s cell phone; for someone else to come in or exit the complex. If someone could tell me an entry code, that would be great.

  • Review 32 (2016-11-08 - Rating: 5)

    I love living here....its extremely quiet, clean, and has great amenities. Your close to an abundance of restaurants and shopping.. Ask for April shes amazing!

  • Review 33 (2025-02-14 - Rating: 5)

    Beautiful property and staff!!

  • Review 34 (2018-05-11 - Rating: 5)

    My cousin and I are roomies here and we absolutely LOVE it! The apartments are nice and the staff is awesome and extremely helpful!

  • Review 35 (2019-02-08 - Rating: 5)

    I live here for 10 months now while my house was getting built great place to live very nice apartments staff always willing and ready too help if needed😁 recommend if your looking for apartment this place should be your 1 st choice

  • Review 36 (2018-07-12 - Rating: 5)

    Wow! Service and caring are above and beyond! Management and maintenance teams have taken care of everything! upgrades are fantastic!!

  • Review 37 (2018-05-11 - Rating: 5)

    Excellent staff! Love the work they do! Very helpful, they care a ton about their residents

  • Review 38 (2018-05-11 - Rating: 5)

    Very helpful and friendly staff. The property is great centric with a great pool and beautiful.

  • Review 39 (2017-05-23 - Rating: 4)

    Great place to live. Pool, gym, game room,and friendly staff. Convenient location

  • Review 40 (2024-08-19 - Rating: 5)

    Very nice apartments

  • Review 41 (2019-04-17 - Rating: 4)

    There nice apartments Ive been enjoying my stay there.

  • Review 42 (2017-02-21 - Rating: 5)

    Everyone was really friendly and helpful. Thought the property was beautiful as well!!

  • Review 43 (2018-10-31 - Rating: 5)

    Great place to live! Awesome management and wonderful people!

  • Review 44 (2017-02-15 - Rating: 5)

    Great front office staff, they are always ready to help and work with you.

  • Review 45 (2021-11-23 - Rating: 5)

    Great customer service and very friendly management!

  • Review 46 (2015-08-01 - Rating: 4)

    Hot tub always broken.

  • Review 47 (2017-12-25 - Rating: 5)

    Awesome.

  • Review 48 (2023-07-05 - Rating: 5)

    Very nice apartments

  • Review 49 (2017-01-22 - Rating: 5)

    I love it

  • Review 50 (2018-07-04 - Rating: 5)

    Great place to live and enjoy

  • Review 51 (2018-09-30 - Rating: 5)

    Nice big rooms

  • Review 52 (2017-04-09 - Rating: 4)

    A bit Expensive. But location, location, location .

  • Review 53 (2016-09-07 - Rating: 5)

    Very clean.

  • Review 54 (2017-04-24 - Rating: 5)

    Beautiful appartments

  • Review 55 (2024-10-04 - Rating: 5)

    Quiet, comfortable, organized

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