The Arbors of Las Colinas

Located in Houston, Texas

Address: 1000 San Jacinto Dr, Irving, TX 75063, United States

Phone: +1 866-302-1198

Rating: 3.2

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-18 - Rating: 5)
Are you searching for an apartment? The Arbors of Las Colinas is a fantastic community that youll love. Each apartment features high-speed internet access, private balconies, and an installed washer/dryer, among other amenities. Located in the heart of Irving City, this community offers a convenient and vibrant living experience. The staff is highly professional, and I would especially like to recommend Frances for Employee of the Month. She truly makes you feel welcome and knows no place is like home.

Review 2 (2024-09-12 - Rating: 4)
Apartments are nice and the new people are doing some pretty good improvements. Office staff helps. Nadia and Jazz have been a great help and have answered any of the questions I have.We did have a service request ticket open for a long time but it was completed and we opened a new one and that was completed much faster….

Review 3 (2024-09-28 - Rating: 5)
My gf and I went to tour the property and it was amazing. The apartment was literally what we were looking for, with all the appliances we loved and amazing location! Frances was an amazing leasing agent and tour guide, she answered all of our doubts and whatever we questioned, she fixed or was on it. Great experience and would recommend living here. 10/10.

Review 4 (2024-10-09 - Rating: 4)
I was a little hesitant but I decided to renew my lease since theyve been responsive to maintenance requests which was a big issue for me, and the office staff is friendly and approachable. Jazz has been a good go to in the office and with some new staff I can see it getting better

Review 5 (2024-12-22 - Rating: 5)
I love my apartment I have a renovated unit great living room space I’ve been here 3 months no issues and maintenance is fast all Nadia is always a big help quiet peaceful area for the most part well kept outside area the grass always green lol love it move in was smooth

Review 6 (2024-11-12 - Rating: 5)
Nadia in the leasing office gets A+ for customer service. Had an amazing experience talking to her. She answered all my questions, showed me around the community, cleared all my queries, and did it all with a smile! Thanks!

Review 7 (2025-02-12 - Rating: 5)
Nadia Waters was so sweet and respectful. I will definitely be getting in touch with her about more information in a couple months!

Review 8 (2025-01-06 - Rating: 5)
Shout out to the property manager, Jazz and Nadia for making my transfer so amazing into my one bedroom. I love my amazing view. I’m completely happy now.❤️💕❤️💕❤️😘😘😘

Review 9 (2024-10-01 - Rating: 5)
We were searching home literally had two days to get a new home because my previous lease was about to end and needed a new place and we just walked in to arbors of las colinas and Nadia was welcoming and friendly and took great care and we were happy she helped was in such short notice

Review 10 (2024-07-25 - Rating: 4)
Jazz was GREAT! She was very helpful and informative. I had seen 2 other apartment complexes before coming to Arbors and they were no were as helpful as Jazz. I’ll be applying today. Thank you so much Jazz. Only 4 stars because I haven’t officially moved but the service was amazing!

Review 11 (2025-02-05 - Rating: 5)
Nadia was incredibly helpful and welcoming. She immediately toured with me, and had an answer to every question I posed.

Review 12 (2023-11-03 - Rating: 5)
Me and my little family just moved in and this property is blessed with amazing staff. I have lived in apartments most my life and this location has made moving in simple and less stressful. I’m also someone who ask lots of questions and Jacky gracefully answered them all. They keep residence up to date with things and the property is fairly clean considering it’s near a highway. I do wish residents would clean up after their dogs more. Thank you to the amazing women greeting us anytime we need to visit the office and always being so helpful and to the macitence team that fixed any issues we found upon move in so quickly!

Review 13 (2023-08-25 - Rating: 5)
If you’re looking for a great apartment and affordable pricing, look no further. Our leasing assistant, Clay Green, made the entire experience run smoothly and has been super helpful with answering emails and phone calls. The maintenance team does a good job at communicating and getting back to me when I really have an issue that needs to be resolved. The location is amazing. 7 min from Toyota Music Factory and only 20 min from downtown!! It’s an extremely safe apartment area, right off of a service road (easy access to get anywhere), great lighting on buildings at night… I feel super safe and that counts for a lot.

Review 14 (2023-07-18 - Rating: 5)
If you are looking for the ultimate tour experience, ask for Jacqueline! Outside of her contagious smile, she listened to things I’d want inside my apartment and was very knowledgeable about activities and stores in the neighborhood. We got interrupted a couple of times due to other people coming into the office but she was always so respectful and attentive. I have a few other apartments to view, but just wanted to note a job well done.

Review 15 (2024-08-08 - Rating: 5)
Arbors of Las colinas is a great place to live. Management is very efficient especially the assistant manager she helps fix any problems. Highly recommend to live here.

Review 16 (2023-12-24 - Rating: 5)
The agent Jacqueline had a lot of knowledge she was very calm. She was very informative. We really enjoyed our time there. She took the time to review application process help us with that she was definitely the reason. We decided to put in an application. Property is great amenities location this is a place you can call home.

Review 17 (2023-12-29 - Rating: 5)
Ive been on the search for a place for the last few weeks and saying this place was amazing even sounds like an understatement. Jacqueline was great and there was never a dull moment in my tour which made it feel like home for me! If youre looking for your next home I promise you wont be disappointed😁.

Review 18 (2025-01-21 - Rating: 5)
What a pleasant crew! Sabrina was great to work with, such a great community

Review 19 (2023-08-21 - Rating: 4)
Enjoyed living here! The complex felt safe, maintenance team is always kind and efficient to me, and the office staff has helped me with various changes here. The complex is large so minor hiccups like missed calls to the office, e-mail mishaps, and trash/ac maintenance issues did occur and also fixed. If you are kind and diligent about your requests, they will provide the same assistance!!! I am so grateful to Jaqueline for helping me through many of my concerns. She is so professional and knowledgeable to every single person entering the office; you just feel well-taken care of.

Review 20 (2023-10-24 - Rating: 5)
Very friendly and compassionate leasing agent Jayce. Helped me with all me questions and queries and was able to find me what I wanted. Even after the move in Jayce was always prompt of resolving any issues I had even if they are minor. Found a really nice home!!!! Great amenities, location, chill and nice.

Review 21 (2023-07-29 - Rating: 5)
Went to go see the apartments today and Jacqueline did a wonderful job! She was by herself when 15 people came in to tour rooms. She handled herself professional and took care of everyone in a timely fashion. I really enjoyed looking at the property and the spacious rooms.

Review 22 (2023-08-23 - Rating: 5)
Jacqueline, the leasing consultant at Arbors of las colinas is an amazing human being and very knowledgeable person. She is very patient in showing the apartment tour and taken care of leasing work in very professional and friendly manner. She supported us all the way thru the leasing process and clarified our queries quickly and proactively. She is quick in responding mails and has good information about the community. I am happy to be part of the community and will be shifting to the apartment soon. Thank you Jacqueline, for the help and support. Looking forward to have peaceful stay in the apartment :-)

Review 23 (2022-04-05 - Rating: 5)
My favorite apartments that I have lived in. I left in 2020. Parted ways with my roommate so no longer in my budget, but i absolutely loved this place. I love everyone from office staff to the mail man that worked there when i was living there.layout of the rooms are great. maintenance took no time at all to come out and fix things. no issues with bugs or the like. lots of kitchen and cabinet space.absolutely recommend.

Review 24 (2020-03-05 - Rating: 4)
My previous issue has been resolved, although I will say I did not have a friendly conversation with the Assistant Manager here, he was trying to intimidate me with his position which was very unprofessional.Besides that one incident, I have enjoyed living here and had no issues. Occasionally when I first moved in there were a few water cut offs for maintenance, but overall I have had a great experience here. I would recommend this property as an nice and affordable place to live in Las Colinas. The location is great as its right on GB and 635 with plenty of stores and restaurants around.

Review 25 (2024-01-15 - Rating: 5)
I luv these ladies here!! They are very professional yet down to earth almost like my new family hopefully I can become apart of the arbor family. Jackie was very helpful and so was the other young lady with cute short hair ( I forgot her name). -Rose Blount

Review 26 (2023-08-11 - Rating: 5)
I was debating on signing my fifth year lease here at Arbors Of Las Colinas for various reasons but after speaking with Jaqueline,, who joined Arbors a few months ago I have decided to renew once again. Jaqueline was very professional and addressed my concerns with me, and I even watched her interact with a very impatient and rude tenant with patience and professionalism, I don’t know if I would’ve had she was a true jewel!. Thank you Jaqueline for all your help so very thankful you’re a part of Arbors! ❤️I just signed my 4 year lease. I absolutely love it here at Arbors of Las Colinas. It’s beautiful, quite and best of all safe. I know everyone in the office by name and feel as though I’m part of a family. The rating does not appear high and I’m not sure why but if you pay your rent on time you will never have a problem. If you ever need any type of maintenance put in your request and it will be taken care of. The property is constantly being maintained to look pristine. Maria the manager I’ve known since I first moved in and each and everyone of her staff members will not hesitate to help you as much as possible. I’m totally looking forward to another year here at Arbors of Las Colinas! ❤️

Review 27 (2024-10-01 - Rating: 5)
Peaceful and good community. Quick service and great response from the front desk. Nadia is the best.

Review 28 (2021-05-22 - Rating: 5)
Ive been living at this complex for a little over a month now. I dont think I could have chosen a better place as my first apartment lease. Right from the start, Will was there to guide me through the process and make sure there wasnt any confusion. The care he took to help me in anyway he could was really outstanding, very friendly and always willing to help. On move-in day Maria was there before and after to make sure everything was up to standards and verify I had no issue or questions of any kind. Thank you both for helping me find a new home and keep up the fantastic work!

Review 29 (2023-08-04 - Rating: 5)
We have stayed here for 3 yrs in 3bhk and continued further move out to 2bhk again in 2023 in same arbors of las colinas. New staff is amazing, caring and professional.Few years ago, management was little busy and slow. But, I deeply thanks to new staff, Jacqueline, Clay and new Manager Janessa Hopkins for addressing our concerns and resolving them. Hope and believe they will take care of other residents in same way.

Review 30 (2023-04-05 - Rating: 5)
Jacqueline was very professional and answered all my questions as a first time renter. She was knowledgeable about the area and gave an overall awesome tour. Honestly, I like the non renovated units better just because of the cabinets and the extra storage space.Be sure to ask for Jacqueline when you arrive !

Review 31 (2020-06-08 - Rating: 5)
Im currently staying here with my family and dogs, we love it. Were transferring to a bigger unit that just looks incredible, our current Magnolia floorplan has been very nice. We did have some small size roach issues but pest control was quick and efficient every time we called.Our water heater broke early in our lease and the emergency repair came and got it sorted within the day and we had our carpet replaced within 3 days.William has been extremely patient and friendly with me during the transfer process (Ive been a bit antsy and impatient, bless him) and Im so happy to be signing another lease and renting another unit with Arbors. Theyre by far the best apartment complex Ive lived at, weve had nightmare apartments before.

Review 32 (2023-08-31 - Rating: 5)
I really like to live here, there might be some problems in the apartments as they are not new, but they get them fixed as soon as possible. I have also good experience with Leasing consultant Jacqueline in assisting me with lease paperwork and other stuff.

Review 33 (2022-10-08 - Rating: 5)
Amber was extremely kind and accommodating. She’s an asset to your apartment complex.The only compliant I have is that the property can be much cleaner. I’d recommend pressure washing the concrete areas, especially near and at each apartment entrance so that the renter can come home to a pristine environment.

Review 34 (2023-01-03 - Rating: 5)
I like to appreciate the management for quick response to my initial complaint that has been discussed with Emily last week. I believe the issue was because of the holiday time and lack of manpower. However, I am pleased to live at The Arbors of Las Colinas and want to thank the management for following up with me after I addressed the issue and I loved their positive attitude and a quick turn around.M

Review 35 (2022-12-16 - Rating: 4)
A large and well maintained community. Leasing office was beautiful with soft drinks, refreshments and free internet. Floors of some apartments creeked but thats expected as they were constructed in 1980s. Leasing office and maintenance staff was quick to respond to queries and requests. Complains and maintenance requests can be logged online. Something that always attracted my attention was that the buildings have quite a lot of space between them. No covered parkings were there when we lived there in 2014-2015.

Review 36 (2022-10-07 - Rating: 5)
I give this place 5 stars and I have not even moved in yet. Today in the office I was assisted by Amber Brumley. She was really patient with me when it came to getting help with my application. She made sure that I was assisted properly, I had a bit of trouble with my application at home for the property, but Miss Amber made sure to help me in the office. She is someone who is determined to help out a future resident. So grateful!

Review 37 (2023-08-22 - Rating: 5)
Love the layout of the apartment complex. Clay Green was very welcoming and friendly. He was helpful and was able to answered my questions. If you need to rent an apartment definitely ask for him.

Review 38 (2023-07-26 - Rating: 5)
Jacqueline Creekmore is nice person. She helped me in renewal process with all the details with quick response. She is very professional and good at heart. Good knowledge of the property. I really appreciate your help.

Review 39 (2020-02-17 - Rating: 5)
I have been living in these apartments for last 3 yrs. These are simple and serene apartments with open and wide parking lots suitable for Texas style vehicles, 3 quick accessible gates from all different roads. Lot of big old trees that give nice shade in summer. Pools are well kept not only in summer but all around the year. A park to unleash your dogs and a play with them after a long day work. And also a renovated decent gymnasium. Neatly kept and covered dumpsters. Leasing office team is always patient and helpful with your questions and service requests. This is a place if you are a looking for a no frills apartments and quite neighbors.

Review 40 (2021-02-28 - Rating: 5)
We have been living here for almost 3 years and it has been a great experience so far. Great location and awesome community. Office staffs are nice and friendly. We do get some trouble with internet, lighting, washer/drier etc. once in a while but no big deal, they address issues fairly quickly. I have never seen any roches or bugs in the apartment in 3 years which is awesome.

Review 41 (2023-07-31 - Rating: 5)
The apartments are pretty cool. I like the property. The management was pretty cool and helped us very well is doing the documantation and stuff. Clay Green helped me to find the best property around. Thankyou Clay Green for pretty property

Review 42 (2022-10-06 - Rating: 5)
My mother and I went today and we saw Brigida. She was so awesome and we had so much fun with her. She took us on a tour and was kind and very knowledgeable about the complex and apartments. she was very upfront about everything and we really enjoyed our time with her.

Review 43 (2022-03-12 - Rating: 4)
After speaking with Kyle I just had to add this property on my list for a tour when I return to the city! I am currently in the market for a place in the DFW area but currently live in California. Definitely had my doubts after reading the reviews but because of the price point and location from family I decided to call anyway to see what all the fuss was about. From the very first second on the phone Kyle was courteous, excited to answer any of my questions, genuinely interested in my reasons for moving and what exactly I was looking for. My apartment search has been frustrating at times when calling about other places but Kyle is by far the best experience over the phone so much so I am booking my flight today to come checkout the Irving area ASAP!!

Review 44 (2023-07-20 - Rating: 5)
I had the most delightful experience with Jacquline, as she provided excellent customer service and professionalism. Her pleasant and such welcoming spirit, I was sold immediately on where I wanted to call home.Thank You

Review 45 (2021-05-27 - Rating: 4)
I’ve felt very safe and happy to live here for almost 18months! All the staff , William and Erica and Maria have been so gracious and helpful! Internet lacks enough speed so I upgraded to enjoy it! I feel there is a communication gap with maintenance—- maybe it was caused by Covid issues but Maria got my most recent request in record time

Review 46 (2023-12-29 - Rating: 5)
I had a great experience with Jackie! She was very professional when touring me and provided great details. I would recommend working with Jackie for quality tours and assistance!

Review 47 (2023-08-25 - Rating: 5)
Clay was very helpful and efficient. Got me moved into the apartment in less than three days. He answered all my questions and responded very quickly. Thank you Clay! :)

Review 48 (2018-03-05 - Rating: 4)
We have been staying in this complex for more than 2 years and are on the verge of a renewal shortly. The best place is the location and great new management staff. We have been having a noisy neighbor situation from quite some time now and the new manager was great to respond to an email that I had sent around midnight and was ready to extend all the support needed. When we had first moved in, we had to book a unit online without even seeing it since we were driving down from another state altogether and our unit was extremely old, with very outdated appliances and even the walls were not smoothened out. None of this was ever communicated to us even though we enquired about it multiple times. Since then, we have managed to live here peacefully but with 2 years already in this complex and hopefully another renewal on the cards, I would really wish if the new management can help us out with fixing/upgrading some of the glaring problems with some extremely outdated stuff in the apartment and make our life easier. Will happily rate this as a 5 star once I get to talk with the manager in a few days and get to see their cooperation to have their tenants continue their stay forever ! Fingers Crossed :)

Review 49 (2021-03-26 - Rating: 5)
I have been a resident for 2-3 years now with this location and have enjoyed it. Every time I have a question I am met with friendly and helpful staff. I have been very impressed with William Ornelas as he has gone above and beyond to help me as of late with questions I have had regarding my lease, and ability to have a pet there. He has been quick to help me with any documentation I have needed and is always willing to help. I highly recommend this location to anyone and be greeted by a great staff who is willing to help. Thank you again!

Review 50 (2024-08-01 - Rating: 5)
Best Property ManagementSpecial credits to Jazz and Steven.I really appreciate your patience.

Review 51 (2017-12-20 - Rating: 5)
The customer service at the property is hands down AMAZING! When I am in talking to any of the well informed staff member about a problem or question I feel like I always have their full attention.The pool is also extremely relaxing even in the colder month to sit and relax!Management is top notch, the new manager is very accommodating!

Review 52 (2022-05-26 - Rating: 5)
I walked in to checkout some of the apartments you provide & was greeted by Amber. She was very professional & showed me different layouts to choose from. Really enjoyed the area the Arbors is located at. It is for sure at the top of my list!

Review 53 (2022-11-24 - Rating: 5)
Well taken care of and the gentleman was nice. All things are working. One exception, there was another situation wit reference to kitchen tube-lights, Some times both lamps work and some time only one works. I have taken photographs. I want the gentleman take a look at. At this moment we do not have proper lighting in kitchen. Thanks!

Review 54 (2023-02-28 - Rating: 5)
Absolutely love this property, but it wouldn’t be as great without Renee. She goes above and beyond to make sure everything gets done in a timely manner, loves her residents, always has a smile, and does it all professionally.

Review 55 (2017-08-13 - Rating: 5)
I lived at the arbors of las colinas and had no issues. The management were very nice and helpful. Whenever I put a maintenance request in, it was completed the next day. And youre updated by email and text when its complete. I would highly recommend this apartment complex to anyone!

Review 56 (2022-04-07 - Rating: 5)
Currently reside out of state but everytime i come over to visit my sister i fall in love with her apartment !!! She has a medical issue and has a dog and was having some issues with her neighbors and they made sure to make her feel right at home! Definitely considering moving back to Dallas and this will def be one of the places I look into.

Review 57 (2022-06-27 - Rating: 5)
I love the fact that Maintnence is always on top of their stuff when it comes to the residents needing them and I absolutely love love love the staff in the office! They’re the best I’ve ever encountered and I couldn’t ask for better. My A/C has been running great since they worked on it!

Review 58 (2023-11-15 - Rating: 5)
Jace was amazing. When I called to ask about one bedrooms for my brother she was full of excitement and made me feel at ease to recommend my brother to go visit the property.

Review 59 (2023-08-14 - Rating: 5)
Clay is an amazing person. He was so helpful all the time. Whenever I go with a problem to him he is very clear, understands all the issues and tries to resolve them ASAP.

Review 60 (2023-07-19 - Rating: 4)
Nice apartment and friendly staff. I want to mention Clay Green specially, he is extremely cool and helped me with my leasing process.

Review 61 (2022-04-24 - Rating: 5)
Noticed water on the floor the morning I entered the maintenance request. Put it on at around 9 or so that morning. When I arrived home it was done and the only reason I could tell anything was done, was the disposal was plugged in. Kudos to the maintenance department.

Review 62 (2022-12-23 - Rating: 4)
Great place. On point with scheduled repairs and awesome leasing agents. I love my space over here. Although, some repairs are still needed, Im hoping it will be handled pretty soon.

Review 63 (2023-08-26 - Rating: 5)
Clay did a great job with helping me get a good apartment. Communicates well, very attentive, helpful and personable!

Review 64 (2024-08-22 - Rating: 4)
I just moved in to apartment. I am impressed with the guiding process and front office suggestions.

Review 65 (2023-10-31 - Rating: 5)
The new office staff is great. They’re very professional, and the maintenance team has been prompt on all of my request.

Review 66 (2022-05-14 - Rating: 5)
Kyle was amazing. He was very friendly from when I walked in the door. Very thorough. Even though I didn’t lease here, he definitely would be the reason I stay.

Review 67 (2023-12-29 - Rating: 5)
Jace was so informative. Loved her personality as well. If you’re thinking of moving here, do it!

Review 68 (2022-03-12 - Rating: 5)
I’ve had a wonderful experience working with Kyle! Very thorough and went above and beyond on my expectation during the leasing process! Highly recommend.

Review 69 (2023-12-10 - Rating: 5)
The leasing assistant was very thorough with showing us around and answered any questions that we had.

Review 70 (2022-06-14 - Rating: 5)
From the acceptance letter ..all.the way through to a current resident and opening the door to my new apartment home ... Arbors is Amazing l love my new homeThe quality staff Kyle ,.Amber ,.Hope and all.the maintenance team did all they can to resolve any concerns or issues ASAP and made the experiemce to new home shopping and settling better than i could have asked forI really feel.blessed ...thank you Arbors Team

Review 71 (2020-03-02 - Rating: 5)
19 years ago I resided in this community for 6 years. From the very start they were always professional and accommodating.Today I called and tried to get some information that I need hoping that they would still have it. Alas they did not.That did not stop the amazing person from going beyond and above to do some research and help me out.Thank you so very much. Its nice to know you still care.

Review 72 (2022-06-24 - Rating: 5)
Amber and Appiah made the move-in process very easy and straightforward. Just remeber to setup and pay your balance and bring some proof of your renters insurance.

Review 73 (2022-05-26 - Rating: 5)
This is a great place to live the manager Amber is AWSOME Amber is very knowledgeable and can answer and take care of any problems you have Amber will get you a very quick response and follow-up to make sure that youre satisfied. I would highly Recommend to anyone looking for a very nice place to call home

Review 74 (2023-04-18 - Rating: 5)
I have only been apart of the community for three months, they have been excellent. Maintenance on point, front office took care of me.. Loving It

Review 75 (2022-10-28 - Rating: 5)
I like the floor plan and location. Appiah was so helpful, nice and friendly. Currently only 3rd floor is available and I am afraid that it will be too hot to live on the 3rd floor. Otherwise I would rent it.

Review 76 (2024-02-29 - Rating: 4)
Had several things to be worked on, all but 1 has been done. Maintenance man was sweet. Did a nice job

Review 77 (2023-11-06 - Rating: 5)
Jacqueline was great. Very professional and gave me a great tour of the complex and apartments.

Review 78 (2020-09-30 - Rating: 5)
I went to look for an apartment and decided to apply. Love the apartment and all of amenities. All my questions were answered by a very friendly staff member. cant wait to move in.

Review 79 (2023-08-14 - Rating: 5)
Front desk person Clay is very good .He is very helpful and friendly.He responds quickly to all the concerns and issues regarding the maintenance.

Review 80 (2023-07-20 - Rating: 5)
Clay Green did a great job showing me the apartments. Super friendly and professional.

Review 81 (2018-12-30 - Rating: 5)
I have been in TX for a couple of months and Melody at The Arbors of Las Colinas has truly made my move the most smooth and amazing one. Love it here.

Review 82 (2025-02-28 - Rating: 5)
Ms. Francis was awesome easy

Review 83 (2023-08-14 - Rating: 5)
Clay is very helpful and friendly. He quickly responds to the issues and making sure that it is done.

Review 84 (2023-04-03 - Rating: 4)
I had a good experience touring this facility, and after looking at about 7 other competitors around. I have chosen the Arbors to be my new home