NOVA
Located in Houston, Texas
Address: 14200 Vance Jackson Rd, San Antonio, TX 78249, United States
Phone: +1 210-987-8069
Rating: 3.5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-12-11 - Rating: 5)
Came recently. Greenery. Pleasant and great sun rays both morning and evening. Goodies on the Halloween Day. More to go. The maintenance is good in the community. Great view of sun rise and sun set. Children can enjoy the frequent moves of flights helicopters jet planes birds. The management cleans the pool every week before weekend. The club house is neat clean and prompt to use. The fitness center has many equipment and one will have great time in the fitness center. Though couple of them are out of service, remaining are worthy for fitness.The Leasing office is pretty cool and we can a grab a cup if coffee anytime during working hours. Chocolate milk is my favourite and of course there are many options. -
Review 2 (2024-07-29 - Rating: 5)
Miranda and Deana made it incredibly easy to switch over, as well as provided very useful insight/help. The property is beautiful and management is on top of any issue regarding tenant needs and upkeep. -
Review 3 (2024-05-01 - Rating: 5)
This place is amazing!! Everything I could ever want in an apartment. Fantastic layout, great location, amazing amenities, and wonderful neighbors. Special shoutout to Deanna in the office for being so wonderful and always helping me out!! Seriously, ask for her when you go in. You wont regret it!Nova is easily 5/5 stars and I highly recommend it to anyone looking for a place in the area. -
Review 4 (2024-07-14 - Rating: 5)
I just want to say thank you to Luis on the maintenance team. I called the on call number about my refrigerator he called me almost immediately gave me an eta and was on time with a new refrigerator and fixed my problem very quickly and the refrigerator was already cold and ready. I told him I just went grocery shopping and he took my situation very seriously because he understood how expensive grocery’s are these days . I just want to say thank you to him as he saved my day and was very positive and polite as well . -
Review 5 (2024-03-22 - Rating: 5)
Ok, after living here for almost 2 years I think I can leave a decent review. These apartments are great, of course they are apartments so upstairs neighbors are always making a noise. I cut them slack cause they have a 2-3 year old that stomps DAILY and NIGHT sometimes but thats when I use my handy dandy stick and they usually quit. Gates tend to malfunction few times a month but its a good place to live at. I recommend it. Managment is pretty rad too from last years, so this team is much better and involved with the community 👌 -
Review 6 (2023-03-17 - Rating: 5)
I have lived here for about 6 months now. Absolutely love it! The area is nice and peaceful. If any maintenance issue happens its fixed within a couple of days. The staff is very friendly and welcoming. The apartments are spacious and very comforting, would definitely recommend to my friends or family looking to move. I can tell they have been making a lot of improvements around the community including a new clubhouse, gym and now a new fire pit perfect for sipping some wine while unwinding from a long day! When I first moved in I was worried about towing because of all the negative reviews but thankfully we haven’t had any problems with towing. -
Review 7 (2023-01-31 - Rating: 5)
Re:I just want to thank Destiny Garcia for all of the help the kind words of helping me and my husband get into the apartment we went in on Friday of last week. We were told that we were approved about maybe 30 minutes later so it was a really fast and easy process. Nothing hard destiny was amazing and I thank you so much. We look forward to moving in and can hardly wait to be a resident And I love the property. The grounds are awesome so go out take a look at the Nova and ask for Destiny. Thank you for helping us find our place to call 📱 🏠 -
Review 8 (2022-11-16 - Rating: 5)
Nova has been a great place to live for me and my growing family. Whenever we have put in maintenance requests I am thrilled to come home from work with my requests completed same day! We are especially so pleased with the updated stunningly beautiful Clubhouse! Its a great spot to spend with the kids after school. And its free to hang out in there! Whenever I have questions or adjustments that I need to make with my lease. Destiny is ready and available for me in the Leasing Office. She also has snacks and coffee :) She and Miranda are quick to answer any questions I may have and have been so attentive when I have any concerns. Thank you Nova and team for an amazing place to call home! -
Review 9 (2023-12-15 - Rating: 5)
The property management at Nova hosted a fantastic holiday get together tonight. The leasing office is beautifully decorated, and there was a great selection of food and drink for residents and their kids. Obviously much thought was put into this event. Kudos to the office management! -
Review 10 (2022-11-22 - Rating: 5)
What a great place to live let’s talk about it! 1. The office staff so sweet always willing to hear you out and help! 2. Pools there are two and they are great never to many people out there at 1 time. 3. Events they offer cute holiday events for residents to participate in. 4. Convenient location literary everything you need is close… I love it here! -
Review 11 (2024-01-12 - Rating: 4)
NEAR perfect Luxury Apartments. Leaving third and last review and it will remain at 4 stars.[First review was 3 stars and second it was upgraded to 4! (More like 4.3 to be nice)]. Now straight to the point:Pros:-Staff and Maintenance insanely helpful and nice. Sometimes not reachable right away but hundreds of residents vs handful of staff. New staff has came in but still same great service.-TWO pool areas that are always kept nice and clean-No troubles/cops always here to show its a bad area.-Overall cleanness of complex is well kept-Units very spacious and so are garages-Using an app to unlock gates is pretty cool, it was unfunctional in the past but has been fixed-Freshly renovated dog park-Gym layout very roomy and functional-They did have more community engagement events for residents which was very niceCons:-Some gym equipment unfunctional and never fixed or doesnt seem they check on them working, just cleaning perspective-Lots of trespassing afterhours in the pool and club house which has lead to damages property. No real security- MAJOR CON is the noise levels and the unwillingness of consequences to frequent offenders. This is the ONLY reason I am moving out as my second set of upstairs neighbors were too loud. Despite the many complaints, NOVA can only do courtesy call, no fines or evictions like other luxury complexes take place. For this reason around, this is a major sore thumb to the complex.Summary. Very near perfect truly. Most major con is units do not have carpet, nor sound proofing paint for upper floors and because of that you just need to hope and pray you dont get loud upstairs neighbors if one isnt on the third floor.Side note: I will update this accordingly the longer I reside here. First update was 12/6/22 and second one as of 3/9/23. Final review 1/12/24 as I only lasted one lease term of 15 months. (I delete everything and keep review as current as possible) -
Review 12 (2022-11-17 - Rating: 5)
I dont typically leave reviews, but this is a wonderful complex, Ive really enjoyed living here. The Staff is what really makes this place great! Bonnie is by far the sweetest, so friendly, accommodating, and quick response anytime I have reached out to management. I have no complaints and that is a first for me especially with an apartment. FIVE STARS! -
Review 13 (2016-03-16 - Rating: 5)
We moved into these apartments last year in September and I am so glad we did. The staff here is very helpful and knowledgeable and are always having cool resident events and having cookies and pizzas delivered straight to our apartments. The price is well worth it. Love our neighbors and the community is very friendly. Of all the places that I have lived, this one is by far my favorite. The property is close to everything. Major shopping is just a very short drive away but when your home you still feel that seclusion. Maintenance is excellent. Work orders are attended to in a timely manner. The property is gorgeous. I always see the landscapers on property tending to the flower beds and making sure the property is well maintained. Run, dont walk to make this place your home. You wont regret it!Rose R -
Review 14 (2016-06-25 - Rating: 5)
Ive lived at this property for 3 years now and it just keeps getting better. I greatly enjoy all of the staff and the property manager Kristen does a fantastic job. She has introduced fun and eventful ways to bring the community together through food trucks once a month, pool parties and margaritas, brunch, and even painting with a twist.The property is maintained beautifully give or take you always have residents that have no home training and litter or put their trash out on the wrong day. Like with any apartment there will be noise its not the luxury of your own detached house so it is to be expected.The dog park was improved and it has been perfect for me and my big dog Prince. My only complaint is the dog fountain does not consistently work and we need to connect the fencing because my dog is an escape artist.The pricing of the apartments has been great my only gripe would be that they recently remodeled some of the units to keep up with the luxuries of the apartments surrounding. I felt as a long time resident at the property should we choose to transfer to one of those units that there would be some discount offered to us in the pricing but I was left disappointed.Sendera has been home for a long time and I intend to keep it that way. Onto another year. -
Review 15 (2022-11-17 - Rating: 5)
The whole staff is so friendly & helpful! I toured a few units and was so pleased with how informed Bonnie was with the property Destiny and Miranda were so welcoming and knowledgeable about the surrounding area. I had a lot of questions about groceries stores, gas stations, shopping near by, and they were all able to assist so well. If you’re moving, check them out! -
Review 16 (2021-12-12 - Rating: 4)
I lived there for 3 years under name of Sendera Landmark. My experiences living there were mixed. the model they showed me was not like the one I got. Right off the bat I heard noise from upstairs that sounded like they were in the same unit. The floors were wooden laminate and I was told 3rd level had carpet to avoid residential complaints. The refrigerator was dented up and smaller than the model they showed me. I decided to make the best of it.i decided to make the best of it. So I tried hard, I mean hard not to voice my concerns or complaints. Most of the lighting were not working and I started to see bugs, ants, and freaking roaches. The paint was blotchy and the carpet was lifting from the entry to the bedroom. I have had other issues that were needing to be addressed and it wouldve been way past my contract I sign to leave there. my advice is to check it out throughout and do it at the initial visit. I would not move back because of the poor maintenance & customer service and lack of security....lots of break-ins in vehicles. GOOD LUCK! -
Review 17 (2022-12-24 - Rating: 5)
I would love to thank everyone involved in my transfer at NOVA old and new management. Especially grateful for Destiney letting the movers in my new apartment after I forgot to leave the keys and was at work. It saved me time and money. I love how the new management have events for residents. It’s beginning to feel more like a community and I’m beginning to love living here again. -
Review 18 (2017-08-29 - Rating: 5)
I do not understand all of these negative reviews... I have lived here for over 5 months and have lived at 8 other communities and this one is the best!We have 3 nice cars and none have ever gotten broken into. The security officer is also very friendly.All of our neighbors are very friendly and look out for each other.The community is very clean and very well kept up with.I saw a review about Brittany and miranda... thats a joke right that review? These 2 are amazing! They have helped me out so much and before my move in kept following up with me. I called a lot too and they were so patient and still to this day very professional and caring. They love their jobs I can tell and they remember my name everytime I walk in to pay my rent.All maintenance requests get done very quick!!I love this community it is well worth the money you spend here. Do not listen to these other reviews I looked into their profiles they complain about everything be real dont make fake posts. -
Review 19 (2023-01-27 - Rating: 5)
I recently moved in and Im delighted. My experience has been great so far . The leasing office staff made my welcome smooth and with a warm touch. They are an exceptional team. The grounds are beautiful and the services and amenities far exceed those in prior experiences. Im glad Im here! -
Review 20 (2020-05-06 - Rating: 5)
Overall, I have to say I am extremely satisfied with my decision to lease here. I have had nothing but peace of mind living here so far, and that definitely means something considering I ended up leasing amidst a global pandemic. If you are looking for a peaceful community, this is definitely the place for you! Its definitely a place that will return the respect and kindness you give, and a place you will quickly and easily feel at home.Ive read all the reviews and thought that a fair 75% of the information is accurate so far, so take what you read with a grain of salt (including this review). My experience has been great so far, but I cant speak for everyone. If you keep in mind that you are an adult, and that you are responsible for opening any line of communication with the leasing office regarding concerns, information, requests, etc. you will be fine. -
Review 21 (2017-12-30 - Rating: 5)
I have lived here for 7 months now. Its affordable, location is THE best, Miranda, Brittany and the rest of the staff in the leasing office are friendly, stellar and excellent. Omar and the maintenance team are on point urgently fullfiiling requests if there needs repairs. Grounds are kept beautifully and safe place to live. I am happy to call Senders Landmark home. Thank you for all you do to make this feel like home! -
Review 22 (2023-12-15 - Rating: 5)
I’ve had the pleasure of Working with Urban on several occasions and he is always extremely professional and fun to be around! He is also extremely thorough and helps answer questions that I didn’t even know to ask! I wish there was an Urban at every property I have visited! -
Review 23 (2021-03-25 - Rating: 5)
Nova Apartments (Modern).A good place to live. I love the environment, friendly neighbors and great staff members.Great features like Gym center, club house for mini picnics, swimming pool plus the apartment complex layout makes it easy to take a walk in the safe environment.I also love the fact that the roadside walk way stretches a long way on both directions from the gate. You can run, jog or bike through this walk pathway.Im loving it, join the friendly environment.Temi A. -
Review 24 (2023-07-26 - Rating: 5)
We made an appointment online. When we went in Destiny was the consultant that greeted us. She was sweet and informative. She showed us the property and explained details of the process. The amenities were an added addition. -
Review 25 (2016-03-22 - Rating: 5)
Me and my daughter love living here! Beautiful apartments, and a super friendly staff that always greets you with a warm smile. Clubhouse feels like a resort. So much luxury offered for such a great price, its too good to be true! :) -
Review 26 (2022-11-17 - Rating: 5)
Great complex. Nice Floorplans.Good location. Whenever you have a question or problem, the office staff is available and helpful. Bonnie, assistant Mgr, is great at resolving and followup. Leasing agents, Miranda and Destiny, are always smiling, happy, and willing to work with you. -
Review 27 (2017-11-07 - Rating: 5)
I first want to single out Brittany Cannan, our leasing agent, for being phenomenal throughout our entire move-in.When we first went to tour the complex, I thought they were going to reschedule us for another day because we had gone ~15 minutes before they closed, on a Friday. I was totally wrong. I got the complete touring experience of the complex. At that point, I knew I had to call this place home- it is rare to find such hospitality these days.To elaborate a little more on our experience, our scheduled move-in was 10/1. However, we ran into some issues with our previous complex and could not move in. At that point, I was scared that I wouldnt be able to get a unit at Sendera. Again, I was totally wrong. Brittany went above and beyond to ensure we had a place to live upon our new move-in date of 11/1. Brittany ensured we kept communication by sending me weekly emails on any updates that have occurred.When move-in day arrived, all the headache of paper work had been completed, since Brittany took the time to complete it and all we had to do was pick up the keys and sign a paper.In all, this place is very well kept. Thus far, I do not have any complains, at all. I highly would recommend this place- it very much does feel like home.If anyone does consider this place, ask to speak to Brittany Cannan and use me as a referral, I promise, she will not let you down. -
Review 28 (2020-08-10 - Rating: 5)
Our new home in San Antonio, TX!! Ive heard great reviews. The apartment were to get is completely renovated with all new appliances and a very spacious kitchen and 2 bdrm, 2 bath with great amenities. Beautiful grounds and friendly staff. So looking forward to living here. Its also very close to I-10W and 1604 with shopping centers and restaurants close by. -
Review 29 (2023-07-08 - Rating: 5)
I’ve been here a little over a month and so far it’s been great. I put in my first maintenance request. RJ from maintenance came and fix the issues I had. He did a great job and was very polite. -
Review 30 (2019-08-09 - Rating: 5)
It has been very great here at 14200 Vance Jackson rd. The agent that help me in my family out was Miranda. We sold our house in was looking for somewhere to stay until our other home was being built we only was supposed to stay for 3 months but a got pushed back for 6 months and every time something went wrong with the building of Our home we came back and let Miranda know and she reassured us that they would be able to accommodate us until our home was complete. I took a big burden off of us. InAnd she was always had a Big happy smile and a big hug every time we came into the office to make us feel right at home. -
Review 31 (2018-07-20 - Rating: 4)
I’ve lived here since 2016. I have to disagree with a lot of the negative comments towards the staff and complex. Flora, Brittany and Miranda are nothing but helpful and kind ( there is more staff but these are the 3 I have communicated the most with)The maintenance staff do more than they need to. And are always helpful.The grounds are kept clean and for the most part anyone I’ve met is friendly! -
Review 32 (2023-09-04 - Rating: 5)
Miranda The Leasing Professional & Ervin the Property Manger were very happy to help me from the minute I called to when I left the office. The property and units were very beautiful . -
Review 33 (2020-01-14 - Rating: 5)
I have had to get two different apartment rooms in my time here at Sendera Landmark. Each time I was out of town from work. The staff here are amazing and worked with me a lot. Going above and beyond to make sure I was taken care of. I truly appreciate the wonderful staff here they are amazing. -
Review 34 (2022-11-17 - Rating: 5)
Such a great complex! Very beautiful and homey, which is exactly what one needs! The staff is the cherry on top; extremely professional and understanding. Bonnie has gone above and beyond for me and I couldn’t be more grateful. Way to go! -
Review 35 (2020-12-23 - Rating: 5)
It’s so peaceful and quiet! The leasing agents Destiny and Miranda are just amazing. They made me feel right at home and the maintenance person who came to fix my bathtub is awesome and so sweetThank you Nova for giving me the opportunity to become a resident. -
Review 36 (2021-03-06 - Rating: 5)
I have definitely enjoyed living at Nova the past year! The leasing agents Miranda and Destiny are always very helpful and knowledgeable. I recommend living at this community, it’s quiet and peaceful, neighbors are kind and a pet friendly community. -
Review 37 (2020-02-06 - Rating: 5)
We relocated to SA in June 2019 and have enjoyed our stay here at Sendera Landmark. Maintenance is prompt. The only issue I dont understand is when I asked about the cracked plaster in the pool and the response was they werent going to fix it because the ownership is trying to sell the property and the new owners can repair it. I dont know the names of the office staff, so I dont know who said it, but it sounded ridiculous. -
Review 38 (2019-06-03 - Rating: 5)
I have absolutely loved my time at Sendera Landmark. It’s absolutely beautiful, quiet, and safe. I haven’t run into any problems in the half year that I’ve been here. I wish more apartments were like this! -
Review 39 (2023-03-27 - Rating: 5)
Love the new Cookers at the Pools, as well as the new Furniture. We have great experiences with the Maintenance staff as well.Well Done!! -
Review 40 (2024-03-27 - Rating: 5)
Love this place: the location is great, pricing fair, and the community cant be beat. Upgrades to the dog park are highly welcomed, and the Staff is stellar. -
Review 41 (2022-11-17 - Rating: 5)
Very comfortable apartment building and the staff is very friendly. Maintenance request are attended to quickly, valet trash all great amenities. It’s really great. -
Review 42 (2020-05-29 - Rating: 5)
I have lived here since 2018, I couldnt have picked a better apartment to reside in. Everything is always well kept and the management team is always helpful. This area is safe and convenient. I love calling NOVA my home! -
Review 43 (2023-10-10 - Rating: 5)
Victoria and her team are Amazing!! The property is gorgeous and close to so many fun things to do!! Such a great location! -
Review 44 (2021-02-08 - Rating: 5)
Nova is a clean community that has valet trash. They have a safe and respectful community as well as pet friendly. The office constantly sends reminders to keep our community safe and entertained with fun events. -
Review 45 (2022-11-21 - Rating: 5)
My new favorite thing about this community is that they have Starbucks coffee available in the leasing office ALL DAY. Aside from getting to see the awesome staff that is always smiling and willing to help, I also get to grab a hot cup of coffee before leaving to work appointments!! Thank you! -
Review 46 (2018-01-02 - Rating: 4)
Everything has been great, except that I have had to call every month about a fire alarm low battery beep going off every few minutes since I moved in, in August. It is in a storage unit, but it still has not been fixed or the owner notified to fix it. It’s very annoying. (Going on 4th month). -
Review 47 (2020-05-02 - Rating: 4)
I’m still new but I really enjoy the environment and area. Staff has been friendly and the community app is great. Easy access to pay bills and stay engaged. Can’t wait to enjoy the amenities when life goes back to normal. -
Review 48 (2020-09-04 - Rating: 5)
Love the community! Beautiful apartments and friendly staff. Couldn’t ask for a better apartment. With Covid going on I had to do a virtual tour. First time walking into the apartment was after I signed. I don’t regret it and absolutely love it! -
Review 49 (2020-09-01 - Rating: 5)
Very clean and quite, the landscape is very beautiful.Service requests are deltvwith very quickly when it matters, I really dont have any complkaons so far. Also neighbours are very nice. -
Review 50 (2016-01-26 - Rating: 5)
Lived here before when it was Presidio and always had a good experience. Relocated to another community, but came back because we enjoyed living here. Location is a plus and the amenities are very well kept. Props to the staff. Thank you Sendera Landmark. -
Review 51 (2020-07-29 - Rating: 4)
The overall experience has been great! The only thing I would suggest is to have a little flexibility with gym hours. Some residents work outside of the hours provided to reserve. -
Review 52 (2021-06-20 - Rating: 5)
Nova is an amazing place to live , i absolutely love it here . Staff and maintenance are amazing they answer promptly to all maintenance needs and questions about the property . Definitely will be signing another lease here . -
Review 53 (2020-06-26 - Rating: 4)
It has been a great experience living here.Great location, neighborhood, access, amenities, and staff who always help. Lived here in 2011-2015 moved out due to school, moved back in end 2017-now. Wow! -
Review 54 (2020-07-15 - Rating: 4)
I really like these apartments. I have lived here for 3 years and of course have had a few minor issues, but the staff has been very helpful, patient and kind to me. -
Review 55 (2022-03-31 - Rating: 5)
It’s so nice not to have irritating neighbors. My stay here has been peaceful and quiet . Thank you to the office staff for creating such a wonderful atmosphere for us to live it , I really appreciate that -
Review 56 (2020-01-02 - Rating: 4)
Decent place to live. been here for over a year. cable bundle with phone and trash can be optional cause that can cost unwanted money but other than that its good -
Review 57 (2023-02-09 - Rating: 5)
Nova has a nice gym facility and walking trails for residents. I appreciate the larger gym space. -
Review 58 (2022-11-21 - Rating: 5)
The high point of staying here is the front office staff - they are responsive to emails and requests. My one suggestion for improvement is that the community could use updated landscaping. -
Review 59 (2023-10-06 - Rating: 5)
Excellent experience especially coming from out of town! No complaints! Staff has been kind,AWESOME and very informative! -
Review 60 (2022-11-17 - Rating: 5)
Amazing experience living here, plenty spacious apartments, helpful staff and maintenance workers. 10/10 -
Review 61 (2015-08-30 - Rating: 5)
I love this place definitely an upgrade from my last apartment. I always feel safe and when I need something fixed its done within hours. -
Review 62 (2022-11-19 - Rating: 5)
I’ve really enjoyed living at this complex, they’ve made my transition from Dallas smooth, which I appreciate greatly! -
Review 63 (2018-01-25 - Rating: 5)
Beautiful property. The staff was nice. the complex is very large but the residents all seem to live in harmony -
Review 64 (2020-09-10 - Rating: 5)
Love the staff , they are sooo nice and so involved ! The amenities are great 👍 So far everything has been fantastic. Great place to live .🤗 -
Review 65 (2022-11-17 - Rating: 5)
Great complex and great staff! Staff is very helpful and accommodating. The complex is beautiful. Highly recommend! -
Review 66 (2022-11-16 - Rating: 5)
Use to live at NOVA for 2 years and enjoyed my time there! Love the amenities! -
Review 67 (2023-03-15 - Rating: 5)
Been living here for going on 6 years now, great amenities and even greater staff. -
Review 68 (2018-03-13 - Rating: 5)
Very grateful for the building engineers.They are affable and quickly fix any issues we had. -
Review 69 (2016-12-28 - Rating: 4)
Not a bad place to live. Nice staff. Great parking. Pet friendly! -
Review 70 (2021-01-20 - Rating: 5)
Ive been living here 3 months and so far so great! Staff has been super helpful and very knowledgeable! -
Review 71 (2022-11-18 - Rating: 5)
Great property, the office staff was so sweet and helpful answering my questions! -
Review 72 (2020-07-21 - Rating: 4)
Nice gated community. Friendly staff. Doing updates to keep up the Amenities. -
Review 73 (2020-06-27 - Rating: 5)
Miranda C. is amazing! She is always helpful and can solve any issue! -
Review 74 (2022-11-16 - Rating: 5)
Had a great experience visiting when I toured. -
Review 75 (2021-08-24 - Rating: 5)
I love this place & making it my new home wasn’t hard at all. -
Review 76 (2023-07-07 - Rating: 5)
Quiet....Quiet.....Quiet. & well kept. -
Review 77 (2017-08-31 - Rating: 5)
Its nice and the staff is kind -
Review 78 (2023-11-15 - Rating: 5)
Maintenance is great. -
Review 79 (2024-05-09 - Rating: 5)
Great overall -
Review 80 (2019-03-12 - Rating: 5)
Very welcoming staff -
Review 81 (2019-05-16 - Rating: 5)
Love it so far! -
Review 82 (2018-05-20 - Rating: 5)
Huge -
Review 83 (2018-06-18 - Rating: 5)
LOVE LOVE LOVE THIS PLACE! -
Review 84 (2024-09-14 - Rating: 5)
I lived here for 2 years, I never had any problems, very quiet