Laurel

Located in Houston, Texas

Address: 2001 Ed Bluestein Blvd, Austin, TX 78721, United States

Phone: +1 737-529-8441

Rating: 4.4

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-13 - Rating: 5)
I just transitioned from a house to Laurel Apartments and Kasey made it easy for me. I first thought she was the property manager with her level of professionalism and knowledge of the units! I appreciate the care that the maintenance team put into attending the work orders and making sure my unit was ready. I would recommend Laurel to anyone coming to the east side of Austin!

Review 2 (2025-02-19 - Rating: 5)
The management is amazing and very accommodating. Great location to downtown or if need be to shoot up North or South. If youre moving in from out of state, dont bring your bad vibes here. Great place to live at and nice amenities!

Review 3 (2024-09-26 - Rating: 5)
I just moved in this past weekend, and I am already very confident that I made the best decision! Kasey & Jeremy were so helpful throughout the entire leasing process, and since signing they have continued to go above & beyond! They’re both kind, respectful, and show a ton of initiative for keeping this property well-managed & maintained. The area is great, and I love all the nature around here as well! Highly recommend making this your new home :)

Review 4 (2024-10-23 - Rating: 5)
I toured the Laurel apts recently since I was recommended East Austin area for the vibe. I was really impressed with the interior halls covering me from Texas heat and so cool to have a coffee shop in the lobby. The highway makes it easy to go North or South since I travel a lot. Kasey in the office is amazing, and she introduced me to Jeremy the manager just to say hi. This place seems to be a great little piece of the East :)

Review 5 (2025-01-28 - Rating: 5)
Kasey made the leasing process so smooth and easy. Very thorough, communicative, & transparent. As a leasing & property manager myself, I was VERY impressed. The property looks amazing & I cant wait to move-in (was a no-brainer after my tour, especially with the cute Houndstooth Coffee shop onsite!)

Review 6 (2024-09-07 - Rating: 5)
I moved in about a month ago and I absolutely love living here. Amenities are always very clean and well-maintained. Maintenance requests are completed very quickly! The property always looks nice and feels safe. Leasing staff are so kind and friendly. Kasey is always reliable and happy to help!

Review 7 (2024-07-15 - Rating: 5)
Leasing agent Kasey Carter made this process so easy for me. She listened to all my priorities in finding a new apartment, worked all the specials being offered to get me into an apartment that otherwise would have been out of my budget. She sat on the phone with me to assist in filling out my application (on her day off!!!!) and helped me throughout the whole process. She has made me so excited to move into the Laurel, I already feel so taken care of and I havent even moved in yet. Thank you Kasey!

Review 8 (2024-06-13 - Rating: 5)
Walking into Laurel the first time, I was pretty confused on where the leasing office was but that was a good thing! I was surprised to see that they carry a coffee shop next to the office haha! Jeremy was so amazing and sweet guiding me around the apartment complex and showing me the apartments that I instantly feel in love! The maintenance workers were also throughout our tour and they were kind, Jeremy and the maintenance workers also had a strong bond compared to traditional, transactional past companies I had leased with which shows that they are all one team and willing to help each other out!Jeremey created such a safe, and reassuring environment with my decision of applying here and I have not regretted it at all! I look forward to completing my lease here and even reapplying if the experience will be like my first time! Thank you!

Review 9 (2024-01-16 - Rating: 5)
Laurel is the best apartment complex Ive lived at! The staff are always friendly and take care of any concerns right away. The amenities and complex are always clean. My apartment is spacious and gets lots of natural light. I feel safe walking my dog at night / early in the morning. I cant say enough good things about this place!I was a bit worried about the location being a bit far from downtown, but now having lived here for 6 months, it doesnt bother me. I can get anywhere I need to go in 10-15 minutes!

Review 10 (2024-03-17 - Rating: 5)
Living at The Laurel has been an exceptional experience from day one. The community offers top-notch amenities, impeccable maintenance, and a welcoming atmosphere that truly feels like home. One of the highlights of residing here is the stunning clubhouse, where Ive had the pleasure of hosting numerous events with friends and family. From birthday celebrations to holiday gatherings, the clubhouse provides the perfect space for memorable moments. The staff is incredibly accommodating and always goes above and beyond to ensure everything runs smoothly. I couldnt imagine a better place to call home. Five stars all around!

Review 11 (2024-05-14 - Rating: 5)
Living at Laurel for the past 2+ years has been one of my favorite places to live. Located right off the Walnut Creek path, I have found a perfect 3.5 mile loop that keeps me on my feet. When the weather isnt so nice outside, however, I love to visit the exercise facility. The equipment is well cared for, and I love the ceiling windows that bring in natural light.When the mornings are rushed, as they sometimes are, visiting Houndstooth for some breakfast tacos puts my day right back on track. Its also a beautiful space to sit in and read a book.If any issues come up in the apartment, service requests are completed by the team in an efficient, yet professional manner. Sometimes in less than 24 hours, the team is on it.Thanks to all the Laurel management team for making the last two years so great! We hope to meet again soon.

Review 12 (2024-06-29 - Rating: 5)
Kasey was so incredibly helpful in guiding us in our decision. I havent experienced that kind of hands on help in looking for an apartment.The area feels so safe to walk the dog, the amenities are great, and the units stay updated and are really nice! We are super happy with our decision to move here!

Review 13 (2023-11-17 - Rating: 5)
I recently moved into the Laurel Apartments way across the country from Boston, MA and I couldn’t be more grateful for the tremendous and attentive service and communication from the leasing team and maintenance. Kasey was absolutely amazing in assisting us find a place to call home. She presented many options for available units and made the application process a breeze! Jeremy has been nothing short of wonderful in assisting me get settled in independently even with a couple curve balls thrown unexpectedly. If you’re looking for quality, comfort and by far the best leasing team I’ve personally experienced, Laurel is your place!

Review 14 (2023-12-14 - Rating: 5)
Honestly, this was the best move-in experience I have ever had, and Ive been renting apartments for 17 years. The customer service from Paul was phenomenal from the moment I called. Paul went above and beyond to help me over the phone, since at that time, I was still living out of state. I had several questions, and he helped me for 1 hour and never once seemed irritated by all of my questions/concerns.Paul was very knowledgeable, patient, and understanding with me. His help is what ultimately made me decide this was the place I wanted to live, in addition to the other good reviews on Google. Kasey was also very instrumental in going above and beyond to help me after I signed my lease.I truly appreciate the office staff and team here in our community. It is very quiet, peaceful, and probably the best apartments I have ever rented from. Keep up the awesome work Paul, Kasey, Management, and the rest of the Laurel team. I have nothing but positive things to say about this property and how well everyone has helped and treated me.

Review 15 (2023-09-13 - Rating: 5)
Probably the best apartment community I’ve ever lived in, the entire community is well kept, clean, and maintained. The pool is always clean and landscaping always looks amazing. The front office staff are so very nice and helpful and the property manager Jeremy is a delight who goes above and beyond. Maintenance (Dennis & Eli) are friendly, knowledgeable, and very quick to address any issues. The location is ideal for anyone looking to have quick access to east side. I hope to live here for a good long while :)

Review 16 (2023-10-30 - Rating: 5)
My boyfriend and I have lived here for about a year. I work in healthcare FT and he is an engineer. We know apartments & have years of experience living in apartments. We are shocked by the management and how professional they are. They are friendly, polite and go above and beyond for their residents. Communicating is quick and direct. If a standard is made it is followed through. Maintenance has resolved our requests quickly. We’ve never had an issue with bugs. We feel grateful for the cleanliness of the dog park and surrounding areas. Decent gym with 24 hr resident access.

Review 17 (2023-12-15 - Rating: 5)
This has been the best apartments that we have ever lived in. Everyone is super friendly and the leasing team is so helpful. We recently put in a maintenance request and Eli did a great job and was super quick and did a phenomenal job. Truly enjoying our time at this community so far!

Review 18 (2023-07-18 - Rating: 5)
Ive been at the Laurel for a year and a half, and I literally would not want to live anywhere else in Austin. Since I moved in, management has kindly and promptly responded to all my questions and requests! They even helped me switch units when I was unhappy with one unit due to loud neighbors. I was planning to move at the end of this lease term (at no fault of Laurel! just needed cheaper rent), but because Ive had such a wonderful experience and because Jeremy was willing to help me find a cheaper unit in the complex, Im actually planning to stay! Beyond the exceptional customer service, the complex itself is so nice - the units, the amenities, the events, etc. Absolutely cant go wrong moving into the Laurel.

Review 19 (2023-04-25 - Rating: 5)
Laurel is a wonderful place to live - the amenities are beautiful and well maintained, particularly the pool! The property stays very clean, which definitely was not the case at previous places I have lived in Austin. When things do occasionally break, the maintenance team is very prompt to come help. The Service Supervisor Dennis in particular makes sure everything is running super smoothly, and is always quick to respond when issues arise.

Review 20 (2024-05-13 - Rating: 5)
I went with my daughter on her tour. The apartments and amenities are very good, clean and feels safe. The leasing agent Kasey was wonderful to work with. Highly recommend!

Review 21 (2023-04-25 - Rating: 5)
I have lived in my apartment complex for over a year now and I couldnt be happier with my experience. The complex is well-maintained, with beautiful landscaping and a clean pool area that is always inviting. The maintenance staff is responsive and friendly, always addressing any issues promptly and efficiently.Shout out to Dennis!Always on top of everything and anything around the community.One thing I love about living here is the sense of community. The residents are diverse and friendly, and there are always events and activities going on to bring everyone together. From holiday parties to community cookouts, theres always something to do and someone to meet.Jeremey, you do so much thank you for putting so much thought on every event and being so amazing!Overall, I would highly recommend this apartment complex to anyone looking for a comfortable, convenient, and community-oriented place to live.Its truly a wonderful place to call home!

Review 22 (2023-04-25 - Rating: 5)
I had the pleasure of working with Josh and Paul, the leasing consultants at this apartment complex, and they were absolutely fantastic. From the moment I walked in the door, they made me feel welcome and at home.Paul you were incredibly knowledgeable about the complex and the surrounding area, answering all of my questions and providing valuable insights. Josh thank you for showing me multiple apartments and made sure I found the perfect one that met all of my needs.Throughout the leasing process, they were always available and responsive, making the entire experience stress-free and enjoyable. They truly went above and beyond to ensure that I was happy and satisfied with my new home.In addition to Josh and Paul, the apartment complex itself is wonderful. Its well-maintained and has all of the amenities you could ask for, including a fitness center, pool, and community events.Overall, I would highly recommend this apartment complex to anyone looking for a beautiful and welcoming community to call home. And a special thanks to Josh and Paul for making the leasing process such a positive and memorable experience!

Review 23 (2022-02-10 - Rating: 5)
Ive been at Laurel for a few months now and Ive been nothing but impressed. The leasing managers have been completely open and transparent when issues arise. They also are quick to communicate things that come up in the neighborhood. The complex is quiet and everyone has been friendly. This is definitely a great place for up and coming professionals. The maintenance crew are quick to respond and always greet me with a smile. Highly recommend this community!

Review 24 (2022-05-07 - Rating: 5)
My partner and I just moved from Los Angeles to the Laurel. Moving is always stressful but from the moment we applied to the apartment to today Jeremy and Maya have been gone above and beyond to make sure our move goes as smooth as possible. They have checked in with us constantly and are always available to chat. Jeremy actually spoke to our movers and helped us with a tough situation with them, I have never had this type of white glove service from a building manager before.The community itself is gorgeous, very clean, modern and feels very safe. We love the pool and our lawn area where our balcony overlooks. Overall our experience here has been pretty amazing and flawless so far.

Review 25 (2022-09-14 - Rating: 5)
I love living here! I have been here about 3 months now and have had no complaints. The apartments are huge which is a big plus while everyone is working from home. There is also a coffee shop on-site which is nice, along with plenty of other amenities to work in. The community is also very dog friendly which I love - plenty of grass, tons of trails nearby and there is a great little group of dogs that come to the dog park most days after work. The staff has been helpful with getting maintenance done quickly and Jeremy was fantastic in helping me get my lease signed and all moved in. Definitely planning to stay here a while!

Review 26 (2023-10-25 - Rating: 5)
Clean and posh! Management rocks, and it is always prompt to fix any issues. We loved our year at Laurel. The professionalism is unlike any other place we toured. Consitency in their customer service is superb!

Review 27 (2022-05-18 - Rating: 5)
We love living at Laurel. The community is beautifully designed and has easy access to all the bars & restaurants you could want in East Austin. The staff cares and is on top of things to ensure it stays just as nice as day one. Jeremy is an absolute peach! The units are relatively quiet, and the finishes are a cut above the same finishes all other luxury complexes seem to use. Thanks Laurel!

Review 28 (2023-08-01 - Rating: 4)
Pros:Nice grounds, conveniently located next to hiking trails and safe neighborhood for walking. New amenities and furnishings in apartments. Dog friendly and calm, polite neighbors. Houndstooth onsite which is convenient.Cons:Entire apartment flooded 2 weeks into moving in and damage was so bad I had to be moved to a new unit. Staff was helpful with move but multiple people have been flooded recently as well so bare this strong possibility in mind if you decide to move in. Work orders you submit are sometimes marked complete and no one ever showed up. No communication from staff or reason why or apology which leaves a real sour experience when your told non-stop that you are a “valued resident”. If they communicated with residents regarding maintenance and other issues as well as they did about food truck and social events, this probably wouldn’t be a problem.This place could be capable of 5 stars, just some easy communication best practices and improved plumbing management that would make all the difference from what I’ve seen so far.

Review 29 (2023-12-24 - Rating: 5)
Easy move in. The elevators made it amazing. The apartment was super clean upon move in. After my first night I woke up to a place that felt like home. Best of all the residents and staff are always friendly.

Review 30 (2022-01-20 - Rating: 5)
Ive been a resident at Laurel Apartments for a few months and I can honestly say that this is the best apartment complex that Ive had the opportunity to reside. When I first contacted Laurel apartments, I had privilege of speaking with Jeremy and he went above and beyond to assist with any questions. I completed a cross country move and he was there every step of the way to ensure I possessed everything that was needed for an easy transition to my new apartment, that I love.

Review 31 (2024-03-06 - Rating: 5)
Jeremy and the entire team are the best at what they do! I’ve lived at many buildings and I’ve never experienced such incredible customer service like I have at Laurel. 10/10 would reccomend!

Review 32 (2022-09-15 - Rating: 5)
On top of being a great community, I want to give a shout out to Laurels maintenance team. In past living situations, my history with requesting maintenance and timely service has been poor. However, at Laurel, this maintenance team is 5 star. Prompt, approachable, and kind. You guys rock!! I am so appreciative.

Review 33 (2023-09-12 - Rating: 5)
Impressed with overall place, cleanliness and amenities. Houndstooth is a nice addition. Maintenance quick to fix issues; I have even had them fix issues after hours. Friendly and caring staff that treats you well.

Review 34 (2022-06-13 - Rating: 5)
Ive had such a great experience with Laurel! From a welcoming visit and tour, to helping me find my lost item (because thats how I roll); they have been nothing but amazing! I havent lived here yet, but I know the experience Ill have for the next 15 months will be AMAZING.

Review 35 (2022-11-10 - Rating: 5)
Accommodating staff that is always crazy helpful and friendly. That includes maintenance, they will respond usually within the day. It can on occasion get kind of loud at times with certain people, slamming doors, shouting and loud cars. It is a large complex so some of it is to be expected. If it is a bother though, security is patrolling at night. The expressway is fairly loud during the day but at night it is quiet. The apartments themselves are modern and the appliances have been useful and reliable. Theres the sidewalk off 183 and also a park nearby for walking. Since my time here, Laurel is a friendly place, catch some people walking with their doggos or grab a coffee at houndstooth next door.Edit:Previously four stars. After more than a year its crazy but the staff was already great but man, they really keep up with the communitys cleanliness and overall vibe here. Since then, theres been less noise at least on my end. First year in Austin and one, at this location you can really get away with skipping a lot of traffic if you try. Two, while not everything is crazy close, there are so many things to do close by when you go exploring. Pros outweigh any cons personally at this place.

Review 36 (2023-01-28 - Rating: 5)
Great property and community. The residents are nice. This place is away from all the busy areas from Austin but still close to everything. No homeless people around the area. Paul and Jeremy are both awesome. They are both really nice and provided top notch service

Review 37 (2022-08-15 - Rating: 5)
Laurel is top notch! We’ve been living here coming up on a year now and have nothing but great things to say. The team managing Laurel is excellent. Big thank you to Jeremy, Charlene, Dennis, and anyone else I may have missed. You guys are killing it.

Review 38 (2021-07-22 - Rating: 5)
My leasing agent Jeremy was amazing! Super patient with me with all of my questions, application process was quick and smooth, I had forgotten to check something with the apartment but he was willing to go back to the apartment with me a second time so that any worries I had were addressed. I was on an apartment hunting trip from out of town, and didnt have my computer with me. He went above and beyond to let me use his laptop. Great customer service!

Review 39 (2022-06-17 - Rating: 5)
After a great year at Laurel we decided to resign for another year! This community has it all! Beautiful interior design and amenities. A generous amount of green space and a dog park perfect for your furbaby.

Review 40 (2022-05-31 - Rating: 5)
I love that there is a coffee shop in the lobby! I love the interior design, how huge the bath tubs are, and how kind the staff is. I also love my particular building and the fact that I have an extended patio that faces the field. I feel like I have one of the best apartments in the best building and I feel so lucky and grateful.

Review 41 (2024-06-28 - Rating: 5)
What a gem. Super easy access to dt, great quality unit and the staff are knowledgeable and helpful. There’s a coffee shop on site and the amenities are clean and well kept

Review 42 (2023-11-18 - Rating: 5)
Kasey was an excellent leasing agent! We appreciate her phenomenal energy & kindness. We’ll see you on December 27th. Thank you!

Review 43 (2022-06-30 - Rating: 5)
Currently I live at the Laurel in Austin. It has been AMAZING! Staff is very friendly! Fantastic pool and gym! No complaints at all! Highly recommend!

Review 44 (2022-05-27 - Rating: 5)
Laurel is very nice!!I just moved in and have nothing negative to say.The community is beautiful. The people are very friendly and I am looking forward to discover more thing around here.

Review 45 (2021-08-30 - Rating: 5)
We worked with Bethany (extremely helpful and friendly) to get an apartment here at the Laurel. The apartments are nice, the staff is friendly, and the complex is very welcoming of pets.

Review 46 (2022-07-26 - Rating: 4)
Peaceful place to live and very decent location. Property managers are fantastic. Building materials are shoddy and that is on Greystar. Very clean and quiet property, and friendly neighbors. Kickass clubhouse

Review 47 (2022-03-01 - Rating: 5)
The office staff is spectacular! Jeremy has been so helpful and the maintenance team has gone above and beyond for me. I love living here.

Review 48 (2022-02-28 - Rating: 5)
Everything has been pretty great so far. The front office and maintenance staff is friendly. They are very prompt in taking care of any issues that have come up, but I havent had too many.

Review 49 (2024-03-06 - Rating: 5)
Nothing but amazing things to say since moving in. The manager truly cares about resident satisfaction, quality living, and safety. Thank you!

Review 50 (2023-01-17 - Rating: 5)
The staff is really nice and is very helpful in my move here. Thank you Jeremy and Dennis. I appreciate your time and effort into making my move successful.

Review 51 (2022-03-15 - Rating: 5)
I could not be happier on selecting or calling this apartment complex my home. The staff are amazing and my neighbors are ok.I am very happy here.

Review 52 (2021-08-10 - Rating: 5)
Have had an incredibly smooth process since deciding to move here. Jeremy has been in super helpful and made sure we had everything we need!

Review 53 (2021-08-09 - Rating: 5)
I didnt end up renting an apartment here, but Charlene was incredibly helpful and accommodating during the application process.